وظائف نظم معلومات جغرافية - جنوب سيناء مصر

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils and equipment Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Make plans with department managers in order to deliver successful organisations within the hotel. Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel’s policies and procedure:  Finance, standards, employees and trainings, outlets and recreation/entertainment  Conduct promotional activities to increase sales and conduct meetings for banquet organisations  Ensure protection, maintenance and replacement of materials and utensils. Research opportunities for professional self-development. Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees. Implements and monitors employee-related decisions made during the management meetings. Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility. Responsible for supervisors and employees at all levels in the department. Maintain good relationship with service or product suppliers. Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: 4-year bachelor's degree Experience: At least 10 years’ experience in the industry. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS offıce applications. Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>

<ol><li><p>Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.</p></li><li><p>Troubleshoot issues with computer hardware, peripherals, and software, and provide general IT assistance.</p></li><li><p>Troubleshooting Windows server, firewall/antivirus, and VPN.</p></li><li><p>Planning and maintaining LAN/WAN.</p></li><li><p>Troubleshooting IP telephones and IP cameras.</p></li><li><p>Managing backups for the company.</p></li><li><p>Managing domains and hosting.</p></li><li><p><strong>Willing to travel outside of Cairo.</strong></p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a help desk technician or other customer support role</p></li><li><p>Tech-savvy with working knowledge of office automation products, databases, and remote control</p></li><li><p>Good understanding of computer systems, mobile devices, and other tech products</p></li><li><p>Ability to diagnose and resolve basic technical issues</p></li><li><p>&nbsp;BSc/BA in IT, Computer Science, or a relevant field</p></li></ul><p></p>

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Responsible for Install new flowers, bulbs, grass, trees, and shrubs<br><br>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.<br><br>Replace and transplant trees, flowers, and shrubs. Maintain trees and shrubs by trimming and pruning. Trim and edge grass in areas that mowers cannot reach. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance. Install, maintain, and operate irrigation systems. Remove and bag trash from all exterior trash cans. Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris. Wash, clean, and re-fuel all equipment after use<br><br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br><br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br><br>Support all co-workers and treat them with dignity and respect.<br><br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br><br>Report defective equipment to manager/supervisor.<br><br>Perform pre-operation equipment safety check when using any mower or other equipment<br><br>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance functions as needed.<br><br>Install new flowers, bulbs, grass, trees, and shrubs.<br><br>Replace and transplant trees, flowers, and shrubs<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br><br>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br><br>Carry out all responsibilities related to the quality management and environment management systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: at least a technical high school.<br><br>Experience: At least 1 years of related work experience.<br><br>Foreign Language: Not required.<br><br>Courses and Training: Not required.<br><br>Computer Literacy: Not required.<br><br>Skills: Plans and designs land areas.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>At Four Seasons Sharm El Sheikh Resort, we are looking for a detail-oriented and organized Receiving Agent to join our Purchasing team. The Receiving Agent plays a critical role in ensuring that all goods delivered to the hotel are accurately received, inspected, documented, and distributed, supporting seamless hotel operations and maintaining Four Seasons quality standards.<br><br>What You Will Do<br><br><ul><li>Receive, inspect, and verify all incoming deliveries against purchase orders and delivery documentation.</li><li>Ensure all products meet hotel quality standards, specifications, and hygiene requirements.</li><li>Record and process receiving transactions accurately within the hotel's inventory and procurement systems.</li><li>Coordinate with Purchasing, Finance, Culinary, Housekeeping, and other departments regarding received goods.</li><li>Identify and report discrepancies, shortages, damages, or quality concerns to the Purchasing Manager and relevant suppliers.</li><li>Maintain accurate receiving logs, records, and supporting documentation for audit purposes.</li><li>Ensure proper handling, storage, and distribution of goods following hotel policies and health and safety regulations.</li><li>Assist with inventory counts and stock verification activities as required.</li><li>Maintain a clean, organized, and secure receiving area at all times.</li><li>Support continuous improvement initiatives within the Purchasing and Receiving function.<br><br></li></ul>What You Bring<br><br><ul><li>High school diploma or equivalent; additional education in Business, Supply Chain, Hospitality, or a related field is preferred.</li><li>Minimum 1-2 years of experience in receiving, purchasing, inventory control, or a related hospitality role.</li><li>Strong attention to detail with excellent organizational and record-keeping skills.</li><li>Basic computer proficiency and experience with inventory or procurement systems preferred.</li><li>Ability to work independently, manage multiple priorities, and communicate effectively with internal and external stakeholders.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent Training and Development opportunities.</li><li>Employee Discount for stays at any Four Seasons worldwide.</li><li>Complimentary Dry Cleaning for Employee Uniforms.</li><li>Complimentary Employee Meals.<br><br></li></ul>Schedule &amp; Hours<br><br><ul><li>Full-time position.</li></ul>

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>At Four Seasons Resort Sharm El Sheikh, we are committed to attracting and retaining exceptional talent who deliver world-class hospitality experiences. The Talent Acquisition Coordinator plays a key role in supporting the recruitment lifecycle, ensuring a seamless candidate experience, efficient hiring processes, and alignment with the resort's staffing objectives.<br><br><strong>What You Will Do<br><br></strong><ul><li>Coordinate the end-to-end recruitment process for hotel positions across departments.</li><li>Post and manage job advertisements on internal and external recruitment platforms.</li><li>Screen applications and schedule interviews with hiring managers.</li><li>Maintain accurate candidate records within the applicant tracking system.</li><li>Communicate professionally with candidates throughout the recruitment process.</li><li>Support onboarding activities and ensure all pre-employment documentation is completed.</li><li>Coordinate recruitment events, career fairs, and employer branding initiatives.</li><li>Prepare recruitment reports and track key hiring metrics.</li><li>Partner with department leaders to understand staffing needs and recruitment priorities.</li><li>Ensure compliance with company policies and local employment regulations throughout the hiring process.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Bachelor's degree in human resources, Business Administration, Hospitality Management, or a related field.</li><li>1-3 years of experience in recruitment, talent acquisition, human resources, or hospitality administration.</li><li>Strong organizational and multitasking skills with exceptional attention to detail.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>Proficiency in Microsoft Office applications and familiarity with applicant tracking systems is preferred.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent Training and Development opportunities.</li><li>Employee Discount for stays at any Four Seasons worldwide.</li><li>Complimentary Dry Cleaning for Employee Uniforms.</li><li>Complimentary Employee Meals.</li><li>Medical Insurance.</li><li>Transportation provided in accordance with company policy.</li><li>Employee Recognition Programs.</li><li>Career growth opportunities within a global luxury hospitality company.<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li>Full-Time Position.</li></ul>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.<br><br>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.<br><br>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.<br><br>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.<br><br>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.<br><br>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.<br><br>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.<br><br>Work in coordination with all departments and ensure the flow of necessary information.<br><br>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.<br><br>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.<br><br>Follow the VIP procedures and greet VIP guests and bid them farewell.<br><br>Walk agency representatives and potential guests around the facility.<br><br>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.<br><br>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.<br><br>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.<br><br>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.<br><br>Support hotel sales. Is authorised to sell charged services.<br><br>Take part in the Emergency Response Teams.<br><br>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.<br><br>Respond to guest inquiry forms and all written suggestions, complaints etc.<br><br>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience: </strong>At least 2 years of experience in the industry.<br><br><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.<br><br><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.<br><br><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong><strong>Reservations Agent | Four Seasons Resort Sharm El Sheikh<br><br></strong>At <strong>Four Seasons Resort Sharm El Sheikh</strong>, our Reservations Agents play a vital role in creating exceptional guest experiences from the very first interaction. This position is responsible for handling reservation inquiries with professionalism and efficiency, maximizing revenue opportunities, and ensuring every guest receives personalized service that reflects the legendary hospitality standards of Four Seasons.<br><br><strong>What You Will Do<br><br></strong><ul><li>Handle all reservation inquiries via phone, email, travel partners, and online channels in a professional and timely manner.</li><li>Accurately process new bookings, amendments, cancellations, and special requests in the property management system.</li><li>Maximize room revenue by promoting room upgrades, resort experiences, and additional services whenever appropriate.</li><li>Ensure all guest preferences, special occasions, and important stay details are recorded and communicated to relevant departments.</li><li>Maintain a thorough knowledge of room types, rates, packages, resort facilities, and seasonal promotions.</li><li>Build strong relationships with guests, travel advisors, and business partners while delivering exceptional service aligned with Four Seasons standards.</li><li>Monitor room inventory and availability to optimize occupancy and revenue opportunities.</li><li>Follow up on guest and travel partner requests to ensure all inquiries are resolved efficiently and accurately.</li><li>Collaborate closely with Revenue Management, Front Office, Sales, and other departments to ensure a seamless guest journey.</li><li>Consistently achieve quality, productivity, and service excellence targets while contributing to the overall success of the Reservations team.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Reservations, Front Office, Guest Services, or a similar customer-facing role within a luxury hotel environment.</li><li>Excellent verbal and written communication skills in English; additional languages are considered an advantage.</li><li>Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment.</li><li>Proficiency in hotel reservation systems (preferably Opera) and Microsoft Office applications, with a commitment to delivering exceptional guest service.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li> Full Time (8hrs)</li></ul>

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>The Executive Chef forms part of the Food and Beverage leadership team who collectively make key strategic and operational decisions for the Food and Beverage operation within the Hotel or Resort.<br><br><strong>What You Will Do<br><br></strong><ul><li>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen Department through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</li><li>Effectively plan and develop menus for the hotel considering factors such as product availability, food and service cost, marketing conditions and business volume; assign prices for daily menus that result in net profit; participate in making decisions regarding printing, layout, posting, and distribution of menus while ensuring the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. </li><li>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel.</li><li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen. </li><li>Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality. <br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Five to seven years previous experience in multiple culinary/food &amp; beverage department head positions </li><li>College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</li><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</li><li>Requires the ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, writing and oral proficiency in the English language.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee uniforms</li><li>Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li>Full Time</li></ul>

<ul><li>Provide excellent customer service through understanding the needs of the customers and matching it with the current available inventory for rent. </li><li>Achieve and extend agreed-upon sales targets and outcomes within the schedule. </li><li>Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and manage vehicles status change on systems. </li><li>Maintain accuracy of all financial transactions related to rental agreement and ensure that all assigned transactions are done successfully. </li><li>Communicate via telephone and email to confirm the reservations and drop offs in an efficient manner. </li><li>Follow up on the logistics of the vehicles and ensure that all required documents are handed to CSA, Fleet checker. </li><li>Assist branch with returning and turnaround of vehicles as needed</li><li>Perform other job duties as assigned to meet the business needs<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree of any discipline. </li><li>1 - 3 Years of experience in customer service or sales</li><li>Self-motivated and driven by targets with a proven track record in sales. </li><li>Excellent customer service and problem-solving skills. </li><li>Strong communication skills - including both verbal and written</li><li>The ability to influence and negotiate with others. </li><li>Commercial awareness</li><li>Attention to detail and accuracy</li><li>Ability to multitask </li><li>Exceptional interpersonal and relationship building skills</li></ul>

<strong>MTS Globe Egypt<br><br></strong><strong>Who are we?<br><br></strong>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br><strong>What do we do?<br><br></strong>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br><strong>What do we offer?<br><br></strong>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br><strong>Why join us?<br><br></strong>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br><strong>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br></strong><strong>MTS Globe is an equal opportunities employer. <br><br></strong><strong>Job Description<br><br></strong><ul><li>Conduct welcome meetings to provide guests with essential information about the hotel, destination, excursions, and emergency procedures. </li><li>Promote and sell optional excursions, activities, and services offered by the travel agency. </li><li>Provide ongoing support to guests throughout their stay, answering questions and resolving complaints in a timely and professional manner. </li><li>Liaise with hotel staff and local suppliers to coordinate guest needs and ensure service quality. </li><li>Assist with transfers, departure arrangements, and follow-up with guests to ensure satisfaction. </li><li>Handle unexpected situations with calm and effective problem-solving. </li><li>Complete daily reports and communicate guest feedback to the destination manager. </li><li>Represent the travel agency brand professionally and consistently at all times. <br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Previous experience in tourism, or hospitality. </li><li>Fluency in Polish language. </li><li>Strong interpersonal and communication skills. </li><li>Friendly, approachable, and confident in public speaking. </li><li>Knowledge of the destination and local services. </li><li>Sales skills and experience with excursions or activity bookings are a plus. </li><li>Ability to remain calm under pressure and solve problems quickly. </li><li>Flexibility to work irregular hours, including weekends and holidays.</li></ul>

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>Security Officer<br><br>Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br><br>What is in it for you:<br><br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br><br>Employee benefit card offering discounted rates in Accor worldwide<br><br>Learning programs through our Academies<br><br>Opportunity to develop your talent and grow within your property and across the world!<br><br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br><br>What you will be doing:<br><br>Ensure the overall safety and security of the guests, employees and property premises<br><br>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br><br>Conduct regular floor patrols, cash counts and crowd control<br><br>Assist guests regarding hotel facilities in an informative and helpful way<br><br><strong>Qualifications<br><br></strong>Your experience and skills include:<br><br>Relevant security experience is an asset<br><br>Strong interpersonal and problem solving abilities<br><br>Highly responsible &amp; reliable<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><strong>Job Description<br><br></strong>Security Officer<br><br>Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br><br>What is in it for you:<br><br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br><br>Employee benefit card offering discounted rates in Accor worldwide<br><br>Learning programs through our Academies<br><br>Opportunity to develop your talent and grow within your property and across the world!<br><br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br><br>What you will be doing:<br><br>Ensure the overall safety and security of the guests, employees and property premises<br><br>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br><br>Conduct regular floor patrols, cash counts and crowd control<br><br>Assist guests regarding hotel facilities in an informative and helpful way<br><br><strong>Qualifications<br><br></strong>Your experience and skills include:<br><br>Relevant security experience is an asset<br><br>Strong interpersonal and problem solving abilities<br><br>Highly responsible &amp; reliable<br><br><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity) Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Responsibilities<br><br>Beverage Operations Management:<br><br>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.<br><br>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.<br><br>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.<br><br>Team Leadership:<br><br>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.<br><br>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.<br><br>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.<br><br>Menu Development & Innovation:<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.<br><br>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.<br><br>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.<br><br>Inventory & Stock Management:<br><br>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.<br><br>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.<br><br>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.<br><br>Cost Control & Revenue Growth:<br><br>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.<br><br>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.<br><br>Guest Experience & Satisfaction:<br><br>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.<br><br>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.<br><br>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.<br><br>Health & Safety Compliance:<br><br>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.<br><br>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.<br><br>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.<br><br>Staff Scheduling & Budgeting:<br><br>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.<br><br>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.<br><br>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.<br><br>Reporting & Documentation:<br><br>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.<br><br>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.<br><br>· Provide insights and recommendations to senior management for continuous improvement.<br><br>Collaboration with Other Departments:<br><br>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.<br><br>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.<br><br>Promotions & Events:<br><br>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.<br><br>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.<br><br>Additional Responsibilities:<br><br>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.<br><br><br><br>Qualifications<br><br>perience/Certificates/Education<br><br>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.<br><br>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.<br><br>· Skills & Attributes:<br><br>o Strong leadership and people management skills.<br><br>o Excellent interpersonal and communication abilities.<br><br>o Attention to detail and strong organizational skills.<br><br>o Proven ability to manage multiple priorities and meet deadlines.<br><br>o Ability to handle confidential and sensitive information.<br><br>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.<br><br>o Ability to create unique and appealing beverage menus tailored to guest preferences.<br><br>o Strong financial acumen and experience in managing budgets, costs, and profitability.<br><br>o Proficiency in relevant software and MS Office Suite.<br><br>o Professional and well-presented at all times.<br><br>o Customer-centric approach with a passion for hospitality.<br><br>o Proactive problem-solver with a solutions-oriented mindset.<br><br>o Ability to work in a fast-paced, dynamic environment.<br><br>o Must be able to handle multiple tasks and adapt to changing priorities.<br><br>· Language:<br><br>o Excellent reading, writing and oral proficiency in English language.<br><br>o Ability to speak other languages and basic understanding of local languages will be an advantage.<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus