وظائف نظم معلومات ادارية في مصر

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <br> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <br> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <br> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <br> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <br> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <br> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <br> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <br> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <br> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities</p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

<ul><li>Manage and supervise daily administrative tasks and office operations.</li><li>Organize and prepare management and board meetings (agenda, minutes, and follow-up).</li><li>Communicate board decisions to relevant departments and track implementation.</li><li>Maintain organized filing systems and documentation.</li><li>Ensure compliance with company policies and internal procedures</li><li>Support management with reports, correspondence, and presentations.</li><li>Identify administrative gaps and suggest process improvements.</li><li>Coordinate internal training sessions related to governance and compliance.</li><li>Handle confidential information with professionalism.</li></ul><p>&nbsp;</p>

<p>Job Overview:</p><p>This is a full-time role for a Senior Oracle Financial Specialist, located in Cairo, Egypt. The role involves overseeing and managing Oracle financial operations to ensure accurate financial reporting, financial planning, and effective management of financial systems. The specialist will analyze complex financial data, provide valuable insights, and collaborate with teams to optimize financial processes, communication, and reporting. The individual will also contribute to the organization's financial strategy and ensure compliance with financial regulations.</p><p><br></p><p><strong>Requirements</strong></p><p></p><p>Job Requirements:</p><ul><li><p>Bachelor’s degree in a relevant field such as Finance, Information Technology, or Business Administration.</p></li><li><p>Proficiency in Cash Management and Fixed Assets modules within Oracle EBS.</p></li><li><p>Strong Finance acumen with the ability to work on financial solutions and ensure accuracy.</p></li><li><p>Hands-on experience in evaluating and improving Business Processes.</p></li><li><p>Excellent Analytical Skills to assess, troubleshoot, and optimize systems.</p></li><li><p>Effective communication and collaboration skills, with the ability to work across teams</p></li><li><p>Previous experience in the distribution or pharmaceutical sectors is a plus.</p></li></ul><p></p><p></p>

<p><h4>Purpose of the job</h4> <p>You will be part of a team of several quality of service and radio optimization engineers, where you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC, and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time. You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of group recommendations to meet our customers' expectations in terms of improving radio quality of service. In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve radio performance.</p> <h4>Duties and responsibilities</h4> <p>As a quality of service and radio optimization engineer, the main activities will include:</p> <ul> <li>Analyzing the network's key performance indicators and proposing solutions to resolve the problems detected.</li> <li>Implementing the engineering rules and recommendations in terms of configuration and group features in the subsidiaries on an annual basis (audit and then support for trials and implementation).</li> <li>Supporting the subsidiaries in local trials on the technological developments of the radio network.</li> <li>Analyzing drive tests and call traces periodically as part of QoS campaigns, or on request as part of cluster acceptance (new sites, trials, swaps, etc.).</li> <li>Regularly auditing the radio configuration (including MSP operational audits) and implementing radio optimization automation functions (operating C-SON tools in accordance with group recommendations).</li> <li>Level 1 support for the subsidiaries for radio optimization, to assist the local teams with local optimization.</li> </ul> <h4>Job specification</h4> <p>Engineers with 1 to 10+ years of experience.</p> <p>French speakers.</p> <p>With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the following skills:</p> <h4>Business skills</h4> <ul> <li>Ability to listen and understand customer needs.</li> <li>Ability to convince, manage and rally people.</li> <li>Ability to work in functional relationships with experts from other organizations and countries.</li> </ul> <h4>Technical skills</h4> <ul> <li>Very good knowledge of the architecture and interfaces of mobile networks.</li> <li>Very good knowledge of the main radio procedures (selection, reselection, handover, paging, CSFB, VoLTE, etc.).</li> <li>Very good knowledge of the 3GPP standards and of the L3 protocol messages.</li> <li>Very good knowledge of the radio engineering of 2G/3G/4G/5G access networks and of the operational issues and the operation of these networks.</li> <li>Confirmed skills in the various radio engineering trades: optimization, troubleshooting, tools. Knowledge of radio dimensioning and design will be an asset.</li> <li>Knowledge of the RAN solutions deployed in the group (Nokia, Huawei, Ericsson).</li> <li>Very good knowledge of the radio tools for drive test analysis (Nemo, Tems, Actix).</li> <li>Very good knowledge of the radio tools for KPIs analysis and collection (Netact, PRS, U2020, ENM, BI, etc.).</li> <li>Knowledge in the field of network automation would also be an asset (use of C-SON tools).</li> <li>Basic programming skills, such as experience with Visual Basic, to develop basic database queries that convert raw statistics into useful information would be an asset.</li> </ul> <p>The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</p> <h4>Transversal skills</h4> <ul> <li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed.</li> <li>Show that you are a good listener, dynamic, rigorous and able to synthesize information.</li> <li>Demonstrate your ability to be autonomous and adaptable.</li> <li>Fluent in English and French (international team and direct and daily contact with the OMEA countries of the group). Occasional travel in the OMEA zone is to be expected.</li> <li>Have a strong ability to create and maintain an international network.</li> <li>Have a strong ability to represent and communicate.</li> <li>Knowledge of the telecoms and IT industry, as well as the ecosystem of an operator.</li> <li>Demonstrate an ability to work across departments and with colleagues from a variety of backgrounds.</li> </ul> <p>At Orange, only your skills matter.</p> <p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</p> <p>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- High school or equivalent diploma<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Are 18 years of age or older<br>- Advanced proficiency in both written and verbal in German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English/ German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p><strong>1. Purpose of the Role</strong></p><p>The Senior School Librarian is responsible for managing, developing and promoting the Senior School Library, and for ensuring students are encouraged to read and participate in activities and competitions linked to books.</p><p></p><p><strong><br>2. Key Responsibilities</strong></p><ul><li><p>Manage physical, traditional and electronic resources in order to contribute to the school’s aim, objectives and targets for learning.</p></li></ul><p></p><ul><li><p>Update and implement the school library policy, which includes legal compliance, copyright and health and safety legislation supporting the school in meeting its targets.<br></p></li></ul><ul><li><p>Plan the library budget, monitoring budget spend, so that resources are used to best effect.</p></li></ul><p></p><ul><li><p>Advise key colleagues within the school and establish a high profile within the wider learning community to ensure appropriate access to learning resources.&nbsp;&nbsp;<br></p></li></ul><ul><li><p>Train students and staff to use information resources in order to promote learning and extend patterns of teaching.</p></li></ul><p></p><ul><li><p>Plan and deliver the library’s contribution to information literacy programmes within the school, encouraging reader development.</p></li></ul><p></p><ul><li><p>Analyse current educational initiatives and trends in library and information services so that the service is based on the best and most up-to-date information and methods.<br></p></li></ul><ul><li><p>Manage, train and develop other members of the team, so that all staff have the skills for current and planned activities&nbsp;<br></p></li></ul><ul><li><p>Organisation of the school’s annual Book Fair and general support for Book Week<br></p></li></ul><ul><li><p>Liaise with the Junior School Librarian</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>3. Person Specifications</strong></p><p><strong>3.1 Qualifications:</strong></p><ul><li><p>Professional qualification in librarianship, information management or information science.&nbsp;</p></li><li><p>Chartered Member of CILIP or other professional body (Desirable)<br></p></li></ul><p><strong>3.2 Experience: &nbsp;</strong></p><p>At least 2 years’ experience working in a library or information centre of a school or university.</p><p></p><p><strong>3.3 Skills and Competences:</strong></p><ul><li><p>The ability to acquire, organise, promote, manage and disseminate a wide range of resources to meet the diverse needs of the community.<br></p></li></ul><ul><li><p>A knowledge of current education frameworks.<br></p></li></ul><ul><li><p>Effective organisational skills.<br></p></li></ul><ul><li><p>Strong communication skills.</p></li></ul><p></p><ul><li><p>Information literacy teaching skills: specifically to support independent learning.</p></li></ul><p></p><ul><li><p>Reader development initiatives, including positive promotion of library use.</p></li></ul><p></p><ul><li><p>Strategic planning skills.</p></li></ul><p></p><ul><li><p>Budget management skills</p></li></ul><p></p><ul><li><p>Knowledge, understanding and competence in ICT, with specific reference to information systems in school libraries</p></li></ul><p></p><ul><li><p>Ability to Keep up-to-date with newly released publications and selections.</p></li></ul><p></p><ul><li><p>Learning support skills.</p></li></ul><p></p><h2></h2><p><strong>4. Safeguarding</strong></p><p>The British International School, Cairo, is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate child protection screening, including reference checks.</p><p></p><p></p>

<p>Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and promote a seamless shopping experience. Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner. Address customer inquiries related to accounts, transactions, payment plans, and technical concerns. Resolve complaints efficiently while ensuring compliance with company policies and service standards. Accurately document customer interactions and update CRM systems with relevant information. Escalate complex cases to relevant departments when necessary and follow up to ensure resolution. Maintain high levels of customer satisfaction and achieve defined KPIs (e.g., call handling time, first call resolution, quality scores). Stay updated on products, services, policies, and ongoing promotions. Contribute to continuous improvement initiatives by sharing customer feedback and insights.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Commerce, Communications, or a related field (preferred). 1 2 years of experience in customer service, call center, or contact center environments (experience in fintech, banking, or e-commerce is an advantage). Excellent verbal communication skills in English and Arabic. Strong problem-solving abilities and customer-oriented mindset. Ability to handle high call volumes and work under pressure in a fast-paced environment. Proficiency in using CRM systems and basic computer applications. Flexibility to work rotational shifts, including weekends and public holidays if required. Strong interpersonal skills, adaptability, and a positive attitude.</p>

<ul><li><p>Register patients and create accurate medical records.</p></li><li><p>Complete inpatient and outpatient admission procedures.</p></li><li><p>Verify patient identity, demographic information, and required documents.</p></li><li><p>Obtain and verify insurance approvals and eligibility when applicable.</p></li><li><p>Coordinate with physicians, nursing staff, and other departments regarding patient admissions.</p></li><li><p>Explain admission procedures, required forms, and hospital policies to patients and their families.</p></li><li><p>Prepare admission, transfer, and discharge documentation.</p></li><li><p>Collect required signatures on consent and admission forms.</p></li><li><p>Ensure patient information is entered accurately into the Hospital Information System (HIS).</p></li><li><p>Handle patient inquiries professionally and resolve admission-related issues.</p></li><li><p>Maintain confidentiality of patient information in accordance with hospital policies.</p></li><li><p>Prepare daily admission reports and maintain accurate records.</p></li><li><p>Comply with hospital policies, quality standards, and patient safety requirements.</p></li><li><p>Perform other duties assigned by the supervisor.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h3>Education</h3><ul><li><p>Bachelor's degree in Business Administration, Healthcare Administration, or a related field.</p></li></ul><h3>Experience</h3><ul><li><p>3-5 years of experience in hospital admissions, patient services, or customer service.</p></li><li><p>Fresh graduates may be considered depending on hospital policy.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Knowledge of hospital admission procedures.</p></li><li><p>Familiarity with Hospital Information Systems (HIS).</p></li><li><p>Microsoft Office proficiency.</p></li><li><p>Basic understanding of medical insurance processes.</p></li></ul><h3>Soft Skills</h3><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Customer service orientation.</p></li><li><p>Attention to detail and accuracy.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Time management and organisational skills.</p></li><li><p>Problem-solving ability.</p></li><li><p>Teamwork.</p></li></ul><h3>Language</h3><ul><li><p>Good command of English.</p></li><li><p>Arabic fluency is required.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>

<p><h4>Company description</h4> <p>Accor Hotels & Resorts</p> <p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.</p> <h4>Job description</h4> <p>Reporting to the General Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.</p> <p>Responsibilities include:</p> <ul> <li>Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service</li> <li>Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction</li> <li>Ensuring the smooth running of conferences and events</li> <li>Rostering, coaching, cost control, inventory management and preparing reports for senior management</li> </ul> <p>If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.</p> <h4>Qualifications</h4> <ul> <li>Demonstrated leadership and problem-solving skills and excellent written and verbal communication</li> <li>Ability to lead, motivate and develop a diverse team</li> <li>Availability to work varied shifts including early mornings, evenings, weekends and public holidays</li> <li>Current Responsible Service of Alcohol and Food Handler qualifications</li> <li>Knowledge of H+L point of sale system would be an advantage</li> <li>Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.</li> <li>As this is a full-time position, you must have full working rights in Australia. We are unable to provide sponsorship for this role.</li> </ul> <h4>Additional information</h4> <ul> <li>At least 2 years of experience in the same position in five-star hotels and international hotel chains</li> <li>Must have spent at least 3 years in the same job in an international hotel chain</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">- Bachelor's degree in Mechanical/Electrical Electromechanical/ mechatronics Engineering or related field<br>- 4+ years of maintenance/ maintenance planning/scheduler working within an industrial maintenance , manufacturing/distribution industries, logistics ,eCommerce or equivalent experience<br>- Experience in material handling systems (MHS) installation, operation and maintenance<br>- 1+ years of working with enterprise asset management software suite experience The Reliability Engineering Maintenance Planner is responsible for asset and spares management, preventative maintenance planning and machine history data. They are the site lead for the CMMS (Computerized Maintenance Management System) software and are required to extract information from it to support the decision making of the site engineering manager. <br> <br><b>Key job responsibilities</b><br> - Be the site level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System) software, train the local engineering team in its use and escalate issues as required to the AMET team. <br> - Ensure the system is run in line with AMET standards and participate in AMET led projects and improvement programmes to roll out new functionality, procedures, scheduling or reports. <br> - Ensure site level equipment, spare parts and minimum holding levels are correctly recorded in the system in order to ensure technicians are never without the parts they need. <br> - Ensure the system accurately forecasts and assigned all required preventative maintenance to technicians within the team to provide a high level of equipment availability to our internal customers. <br> - Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings. <br> - Manage spare parts stock levels, place and track orders as required. Work with procurement and the wider AMET network to find savings or efficiencies. <br>- Responsible for screening work orders, identification of scope, analysis of required level of planning and overall scheduling of maintenance activities given available resources, criticality of work, and available maintenance windows<br>- Perform equipment quality audits to identify and document job requirement<br>- Identify specific safety hazards associated with planned maintenance activities<br>- Estimate required work hours associated with work order tasks and total work duration<br>- Plan parts and materials for reliability improvement projects in order to maximize technician wrench time, improve efficiency, increase system reliability and performance<br>- Ensure all work orders and maintenance activities are derived from EAM and accurately closed out in the system in accordance with Amazon s maintenance virtuous cycle<br>- Compile equipment information into a job package that is ready for technicians to accomplish each shift; clearly communicate the critical steps in the work process<br>- Collect necessary engineering drawings, technical documents and specifications<br>- Analyze equipment downtime data and develop &amp; manage a warranty process that will drive OEM uptime and lower cost<br>- Drive a proactive maintenance program that ensure 85% of planned work is proactive<br>- Partner with local Reliability Maintenance and Engineering leadership groups to coordinate maintenance activities in support of driving a World Class Maintenance organization<br>- Own and regularly respond with subject matter expertise to maintenance/equipment related questions, own access to and distribution of OEM technical bulletin updates, and facilitate strong communication with OEM vendors<br>- Communicates with Maintenance Managers, Technicians and Control Systems Technicians regarding ideas and procedures that will enhance and optimize future work activities</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- experience in budgeting /opex/capex/spares/stock management<br><br></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Your tasks:</strong></p> <ul> <li>Implementation of business processes with a workflow management system</li> <li>Development of ergonomic user interfaces and interfaces to our core systems such as SAP or MS SharePoint</li> <li>Maintenance and continuous further development of existing workflows as well as analysis and recording of the requirements in the departments</li> <li>Documentation, training and contact persons for internal users</li> <li>Administration of applications and servers and user support requirements</li> </ul> <p><strong>Your profile:</strong></p> <ul> <li>Bachelor's and/or Master s degree in Computer Science, Information Technology or equivalent education</li> <li>Relevant working experience with any of the Business Process Management / Workflow tools, like IBM BPM, Axon.ivy, Activiti, Bonita, jBPM, etc.</li> <li>Good programming skills in Core JAVA is a must</li> <li>Good knowledge of web technologies (PrimeFaces, JSF, HTML, CSS, Java Script)</li> <li>Ability to communicate fluently in English, both speaking and writing</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Your profile:</strong></p> <ul> <li>Bachelor's and/or Master s degree in Computer Science, Information Technology or equivalent education</li> <li>Relevant working experience with any of the Business Process Management / Workflow tools, like IBM BPM, Axon.ivy, Activiti, Bonita, jBPM, etc.</li> <li>Good programming skills in Core JAVA is a must</li> <li>Good knowledge of web technologies (PrimeFaces, JSF, HTML, CSS, Java Script)</li> <li>Ability to communicate fluently in English, both speaking and writing</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled and service-oriented Technical Support &amp; Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments. In this role, you will work closely with customers, internal development teams, and third-party vendors to ensure successful deployment, configuration, and ongoing optimization of enterprise software solutions.</p> <p>The ideal candidate combines strong technical expertise with excellent communication and problem-solving abilities. This position is well suited to professionals who enjoy troubleshooting complex issues, integrating software with external systems, and helping clients maximize the value of technology solutions. Experience in financial software or wealth management platforms is an advantage.</p> <p>Responsibilities</p> <ul> <li>Deliver support services in accordance with established Service Level Agreements (SLAs) and Performance Level Agreements (PLAs).</li> <li>Troubleshoot and resolve issues related to software functionality, user access, and system configuration.</li> <li>Escalate complex incidents to development or technical teams and monitor progress through resolution.</li> <li>Document issues, root causes, and solutions in the support ticketing system.</li> <li>Educate clients on product features, updates, and best practices through documentation, webinars, and virtual meetings.</li> </ul> <p>Software Integration</p> <ul> <li>Gather and analyze client integration requirements.</li> <li>Install, configure, and integrate software solutions with client systems and third-party platforms.</li> <li>Collaborate with development teams to design, test, and validate new integrations.</li> <li>Create and maintain business and technical documentation for deployment and integration processes.</li> <li>Provide post-implementation support and optimize system performance.</li> </ul> <p>Cross-Functional Collaboration</p> <ul> <li>Serve as the technical liaison between clients, internal teams, and external vendors.</li> <li>Support the sales team by providing technical input during pre-sales discussions.</li> <li>Share customer feedback with product and engineering teams to guide future enhancements.</li> <li>Maintain and manage software configuration across integrated environments.</li> <li>Contribute to project analysis and delivery activities when needed.</li> </ul> <p>Continuous Improvement</p> <ul> <li>Identify opportunities to streamline support processes and improve customer satisfaction.</li> <li>Stay current with emerging technologies, integration methods, and support best practices.</li> <li>Participate in ongoing training to strengthen product and technical knowledge.</li> </ul> <p>Qualifications</p> <p>Education</p> <ul> <li>Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field.</li> <li>Master s degree is a plus.</li> <li>Strong written and spoken English communication skills.</li> </ul> <p>Experience</p> <ul> <li>3 to 5 years of experience in technical support, software integration, or service management.</li> <li>Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable.</li> <li>Proven ability to improve support processes and enhance client satisfaction.</li> </ul> <p>Technical Skills</p> <ul> <li>Strong hands-on experience with Oracle Database, including SQL and PL/SQL.</li> <li>Experience with CI/CD pipelines.</li> <li>Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure.</li> <li>Understanding of microservices architecture.</li> <li>Experience with software testing tools, including unit and system-level testing.</li> <li>Solid knowledge of software design, development, debugging, and deployment methodologies.</li> <li>Experience with Apache Subversion (SVN) and other version control systems.</li> </ul> <p>Professional Skills</p> <ul> <li>Strong analytical and problem-solving capabilities.</li> <li>Excellent client-facing, communication, and relationship management skills.</li> <li>Ability to manage expectations and resolve conflicts effectively.</li> <li>High attention to detail and ability to perform under pressure.</li> <li>Fast learner with a proactive and flexible mindset.</li> <li>Willingness to work outside regular business hours when necessary to resolve critical issues.</li> <li>Willingness to travel internationally on occasion.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b></p> <ul> <li>Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field.</li> <li>Master s degree is a plus.</li> <li>Strong written and spoken English communication skills.</li> </ul> <p>Experience</p> <ul> <li>3 to 5 years of experience in technical support, software integration, or service management.</li> <li>Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable.</li> <li>Proven ability to improve support processes and enhance client satisfaction.</li> </ul> <p>Technical Skills</p> <ul> <li>Strong hands-on experience with Oracle Database, including SQL and PL/SQL.</li> <li>Experience with CI/CD pipelines.</li> <li>Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure.</li> <li>Understanding of microservices architecture.</li> <li>Experience with software testing tools, including unit and system-level testing.</li> <li>Solid knowledge of software design, development, debugging, and deployment methodologies.</li> <li>Experience with Apache Subversion (SVN) and other version control systems.</li> </ul> <p>Professional Skills</p> <ul> <li>Strong analytical and problem-solving capabilities.</li> <li>Excellent client-facing, communication, and relationship management skills.</li> <li>Ability to manage expectations and resolve conflicts effectively.</li> <li>High attention to detail and ability to perform under pressure.</li> <li>Fast learner with a proactive and flexible mindset.</li> <li>Willingness to work outside regular business hours when necessary to resolve critical issues.</li> <li>Willingness to travel internationally on occasion.</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Knowledge of wealth management and financial services processes.</li> <li>Experience with enterprise product suites and business-oriented software solutions.</li> <li>Strong customer-first mindset with a commitment to delivering exceptional service.</li> </ul><p></p></section>

<ul><li><p>Interpret data, analyses results using statistical techniques and provide ongoing reports.</p></li><li><p>Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.</p></li><li><p> Acquire data from primary or secondary data sources and maintain databases/data systems.</p></li><li><p> Identify, Analyze, and interpret trends or patterns in complex data sets.</p></li><li><p>Filter and "clean" data <em>y </em>reviewing computer reports, printouts, and performance indicators to locate and correct code problems.</p></li><li><p> Work with management to prioritize business and information needs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in business administration or computer science.</p></li><li><p>Experience in Business Analysis from 1-3 years.</p></li><li><p>Power BI, Power Query and advanced Excel are a must.</p></li></ul><p></p>

<h2>Business Development Surveyor</h2><h3>Position Summary</h3><p>&nbsp;</p><p>The Business Development Surveyor is responsible for identifying new sales opportunities in the market through field surveying, market intelligence gathering, and lead generation activities. The role focuses on discovering ongoing and upcoming fit-out, renovation, office, commercial, and construction projects and providing qualified leads to the Sales Engineering team.</p><p>The Business Development Surveyor acts as threetee's eyes and ears in the market, continuously building a database of potential clients, contractors, consultants, developers, tenants, and decision-makers.</p><h2>&nbsp;</h2><h2>Key Responsibilities</h2><h2>Market Surveying &amp; Intelligence</h2><p>&nbsp;</p><ul><li>Conduct regular field visits to:<ul><li>Commercial office buildings</li><li>Administrative developments</li><li>Business parks</li><li>Malls and retail developments</li><li>Mixed-use developments</li><li>Construction sites</li><li>Industrial and logistics facilities</li><li>New residential compounds with commercial components</li></ul></li><li>Identify ongoing and upcoming:<ul><li>Office fit-out projects</li><li>Corporate relocations</li><li>Renovations and refurbishments</li><li>Commercial developments</li><li>Construction projects requiring interior or exterior aluminium systems</li></ul></li><li>Monitor newly occupied office spaces and commercial units.</li><li>Gather market intelligence regarding:<ul><li>Project status</li><li>Estimated project size</li><li>Project timelines</li><li>Main contractor information</li><li>Consultant information</li><li>Client information</li><li>Decision-makers and influencers</li></ul></li></ul><h2>&nbsp;</h2><h2>Lead Generation</h2><ul><li>Generate qualified sales leads for the Sales Engineering team.</li><li>Identify companies currently:<ul><li>Leasing office space</li><li>Purchasing office space</li><li>Expanding operations</li><li>Relocating headquarters</li><li>Undertaking fit-out works</li></ul></li><li>Build relationships with:<ul><li>Facility management teams</li><li>Building management offices</li><li>Property managers</li><li>Leasing agents</li><li>Real estate brokers</li><li>Site personnel</li></ul></li><li>Obtain contact details of:<ul><li>Project managers</li><li>Procurement teams</li><li>Consultants</li><li>Contractors</li><li>Corporate decision-makers</li></ul></li><li>Arrange introductory meetings between prospects and threetee's Sales Engineers.</li></ul>

<p><strong> Responsibilities</strong></p><ul><li><p><strong>Mastering Financial Operations:</strong> Oversee and manage all accounting functions related to construction projects, ensuring accuracy and compliance.</p></li><li><p><strong>Strategic Financial Analysis:</strong> Conduct in-depth financial analysis, providing critical insights to project managers and senior leadership.</p></li><li><p><strong>Budget &amp; Cost Control:</strong> Develop, monitor, and manage project budgets, meticulously tracking costs and identifying areas for optimization.</p></li><li><p><strong>Reporting Excellence:</strong> Prepare comprehensive financial reports, statements, and forecasts, presenting clear and actionable data.</p></li><li><p><strong>Ensuring Compliance:</strong> Guarantee adherence to all accounting principles, regulatory requirements, and company policies within the construction sector.</p></li><li><p><strong>Collaboration &amp; Support:</strong> Work closely with project management teams, procurement, and other departments to ensure seamless financial operations.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><p>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</p><p>Design and implement LAN, WAN, SD-WAN, and data center networks</p><p>Configure and support routing, switching, wireless, and VPN solutions</p><p>Define standards and requirements to manage and Monitor network performance and resolve incidents</p><p>Support network security integration with firewalls and other security solutions</p><p>Maintain network documentation and diagrams</p><p>Ensure compliance with network security and operational standards</p><p>Configure and install network hardware and software.</p><p>Troubleshoot connectivity issues and monitor network performance.</p><p>Perform regular maintenance and firmware updates on network devices.</p><p>Project Management: Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</p><p>Proactively identify opportunities for continuous improvement in service delivery processes.</p><p>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</p><p>Identify and mitigate risks throughout the delivery lifecycle.</p><p>Stakeholder Management: Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</p><p>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</p><p>Risk Management: Oversee the establishment and implementation of contingency plans.</p><p>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</p><p>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</p><p>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</p><p>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</p><p>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</p><p>Compliance &amp; Auditing: Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</p><p>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 to 8 Years Experience in Network solutions and devices implementations.</li><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field.</li><li>Strong communication, interpersonal and presentation skills</li><li>Proven teamwork skills, with the ability to work and influence others.</li><li>Excellent command of Arabic and English</li><li>Experience in large-scale Networking projects across diverse environments.</li><li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li><li>Ability to troubleshoot complex network issues</li><li>Must have technical / professional qualifications: CCNA / CCNP or equivalent certifications</li><li>Understanding of network security fundamentals</li><li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li><li>Strong understanding of ICT systems integration methodologies</li><li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li><li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li><li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li><li>Familiarity with Networks technologies and tools.</li><li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li><li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Grow with us <br><p><strong>About this opportunity:</strong></p><br><br><br><p>At Ericsson, security is a fundamental enabler of our business, customer trust, and operational resilience. We are looking for an experienced and motivated Information Security Manager to join the EMEA Enterprise Security organization, reporting to the Head of Information Security, BCM &amp; IT Security, EMEA.<br>This is an exciting opportunity for a security professional who is passionate about risk management, governance, and building strong partnerships across a diverse multinational environment. You will play a key role in strengthening Ericsson's security posture across Market Area Europe, Middle East, and Africa (EMEA) by leading the Third-Party Security Risk Management (TPSRM) domain while contributing to the region's Information Security Management System (ISMS), Information Security Risk Management (ISRM), Statement of Applicability (SoA), security awareness, and regulatory compliance activities.</p><br><br><br><p><strong>Location:</strong> This position is open to qualified candidates located anywhere within the EMEA region.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><br><ul><li>Lead the Third-Party Security Risk Management program across EMEA, ensuring effective assessment, monitoring, and management of supplier-related security risks.</li><li>Develop and execute TPSRM operational plans, roadmaps, KPIs, and management reporting.</li><li>Support and oversee supplier risk treatment activities in collaboration with internal and external stakeholders.</li><li>Monitor emerging supply chain threats, cybersecurity trends, and industry best practices to continuously enhance the TPSRM framework.</li><li>Support the implementation, maintenance, and continual improvement of the Information Security Management System (ISMS) in alignment with ISO/IEC 27001:2022.</li><li>Lead Information Security Risk Assessments (ISRAs) and support risk treatment planning and follow-up for assigned organizational units.</li><li>Support the development and maintenance of Statements of Applicability (SoA), including control applicability reviews, gap assessments, and remediation planning.</li><li>Act as a trusted security advisor to business leaders, providing risk-based guidance and enabling informed decision-making.</li><li>Contribute to security awareness, competence development, and initiatives that promote a strong security culture across EMEA.</li><li>Support internal and external audits, regulatory compliance activities, and continuous improvement initiatives.</li><li>Provide subject matter expertise for security investigations, incident management, and post-incident reviews.</li><li>Support compliance with cybersecurity regulations across the EMEA region.</li></ul><br>The skills you bring: <br><br><ul><li>Minimum 5 years of experience in Information Security, Cybersecurity Risk Management, Third-Party Security Risk Management, Governance Risk &amp; Compliance (GRC), or related domains.</li><li>Experience working within large multinational organizations and complex matrix environments.</li><li>Demonstrated experience performing security risk assessments, supplier assessments, risk treatment planning, and compliance activities.</li><li>Strong understanding of Information Security Management Systems (ISMS), Information Security Risk Management (ISRM), and supplier risk management practices.</li><li>Solid understanding of ISO/IEC 27001:2022, NIST Cybersecurity Framework (CSF), NIST SP 800-53, and cybersecurity regulatory requirements including NIS2, GDPR, and other EMEA relevant cybersecurity regulations.</li><li>Experience supporting and maintaining an ISO/IEC 27001-certified environment is highly desirable.</li><li>Experience engaging with senior stakeholders and influencing risk-based decisions.</li><li>Good understanding of AI and Generative AI tools, including security, privacy, governance, and compliance implications. Practical experience leveraging GenAI to streamline processes, improve efficiency, and support informed decision-making is highly desirable.</li><li>Bachelor's degree in Information Technology, Cybersecurity, Engineering, Computer Science, or a related field.</li><li>Preferred certifications include CISSP, CISM, CRISC, ISO/IEC 27001 Lead Implementer/Auditor, CTPRP, or equivalent cybersecurity, risk management, governance, or compliance certifications.</li><li>Fluent in English, both written and spoken.</li></ul><br><p><strong>Why Join Us?</strong></p><br><br><ul><li>Shape the security posture of one of the world's leading technology companies.</li><li>Work with diverse stakeholders across Europe, the Middle East, and Africa.</li><li>Influence strategic decisions in supplier security, risk management, and information security governance.</li><li>Be part of a collaborative team dedicated to protecting Ericsson's people, information, and customers.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;788422 </p><br><br><br><br><br> </div>

<p>Are you a seasoned HR professional ready to make a significant impact? We are searching for an exceptional <strong>HR Administrator</strong> to lead our human resources initiatives and cultivate an outstanding workplace culture. This is a thrilling opportunity for a visionary leader to shape our people strategy and drive operational excellence.</p><p></p><p><strong>Overview</strong></p><p>As our <strong>HR Administrator</strong>, you will be the cornerstone of our human resources department, overseeing all facets of HR operations. You will play a critical role in attracting, developing, and retaining top talent, ensuring our team is equipped for success. This challenging yet rewarding full-time, on-site role in Sharqia, Egypt, offers the chance to truly influence our growth trajectory.</p><p></p><p><strong>Responsibilities</strong></p><ul><li><p><strong>Strategically manage all administrative and HR functions</strong>, ensuring seamless operations and adherence to best practices.</p></li><li><p><strong>Lead end-to-end recruitment processes</strong>, from sourcing and interviewing to onboarding, attracting the best talent to our team.</p></li><li><p><strong>Develop and implement robust HR policies and procedures</strong> that foster a positive and productive work environment.</p></li><li><p><strong>Oversee employee relations</strong>, providing guidance and support to management and staff on various HR matters.</p></li><li><p><strong>Drive performance management initiatives</strong>, including appraisals, goal setting, and professional development plans.</p></li><li><p><strong>Ensure compliance with all local labor laws and regulations</strong>, mitigating risks and promoting a fair workplace.</p></li><li><p><strong>Manage HR information systems (HRIS)</strong>, maintaining accurate employee records and generating insightful reports.</p></li><li><p><strong>Contribute to organizational development efforts</strong>, identifying areas for improvement and implementing effective solutions.</p></li></ul><p></p><p><strong>Skills &amp; Technologies</strong></p><ul><li><p><strong>Administration &amp; Operations Management</strong></p></li><li><p><strong>Human Resources (HR) &amp; HRIS Management</strong></p></li><li><p><strong>Recruitment &amp; Talent Acquisition Strategies</strong></p></li><li><p><strong>Employee Relations &amp; Conflict Resolution</strong></p></li><li><p><strong>Onboarding &amp; Offboarding Processes</strong></p></li><li><p><strong>Policy Development &amp; Implementation</strong></p></li><li><p><strong>Performance Management Systems</strong></p></li><li><p><strong>Payroll Administration &amp; Benefits Management</strong></p></li><li><p><strong>Compliance &amp; Legal Frameworks</strong></p></li><li><p><strong>Training &amp; Development Initiatives</strong></p></li><li><p><strong>Exceptional Communication &amp; Interpersonal Skills</strong></p></li><li><p><strong>Organizational Development &amp; Change Management</strong></p></li></ul><p></p><p><strong>Growth Opportunities</strong></p><p>This role offers unparalleled opportunities for professional advancement. As a <strong>Manager-level HR Administrator</strong>, you will be empowered to drive strategic initiatives, mentor team members, and significantly impact the organization's future. We are committed to your continuous learning and development, providing resources and pathways for career progression within our dynamic environment.</p><p></p><p><strong>Team &amp; Culture</strong></p><p>Join a collaborative and supportive team where your contributions are valued and celebrated. We pride ourselves on a culture of respect, innovation, and continuous improvement. You will be an integral part of shaping a workplace where every employee can thrive and reach their full potential.</p><p></p><p><strong>Impact</strong></p><p>Your leadership as <strong>HR Administrator</strong> will directly influence our organizational effectiveness, employee satisfaction, and overall success. You will be instrumental in building a high-performing workforce, fostering a positive company culture, and ensuring our operations run smoothly, making a tangible difference every day.</p><p><strong>Requirements</strong></p><p><strong>Career Level:</strong> Manager</p><p></p><p><strong>Experience:</strong> 4-7 years of progressive experience in Human Resources, demonstrating a strong command of HR administration, recruitment, and operational management.</p><p></p><p><strong>Essential Skills:</strong></p><ul><li><p><strong>Administration:</strong> Proven expertise in managing complex administrative tasks and optimizing operational workflows.</p></li><li><p><strong>Human Resources (HR):</strong> Deep knowledge of HR principles, practices, and compliance.</p></li><li><p><strong>Recruitment:</strong> Demonstrated success in full-cycle recruitment, talent acquisition, and employer branding.</p></li><li><p><strong>Onboarding &amp; Offboarding:</strong> Skill in creating seamless and engaging experiences for new hires and departing employees.</p></li><li><p><strong>Employee Relations:</strong> Ability to effectively manage employee concerns, mediate conflicts, and foster positive workplace relationships.</p></li><li><p><strong>Odoo &amp; HRIS Management:</strong> Hands-on experience with Odoo ERP (HR module) for employee data management, attendance, leave tracking, and overall proficiency in utilizing HR Information Systems for data management and reporting.</p></li><li><p><strong>Policy Development:</strong> Experience in drafting, implementing, and communicating HR policies and procedures.</p></li><li><p><strong>Performance Management:</strong> Expertise in developing and executing performance appraisal systems and development plans.</p></li><li><p><strong>Talent Acquisition:</strong> Strategic approach to attracting, interviewing, and selecting top-tier candidates.</p></li><li><p><strong>Communication:</strong> Exceptional verbal and written communication skills to interact effectively with all levels of the organization.</p></li><li><p><strong>Organizational Development:</strong> Capacity to contribute to and drive organizational change and improvement initiatives.</p></li><li><p><strong>Compliance:</strong> Strong understanding of labor laws and regulations relevant to Sharqia, Egypt.</p></li><li><p><strong>Payroll Administration:</strong> Familiarity with payroll processes and benefits management (preferably utilizing Odoo Payroll).</p></li><li><p><strong>Training &amp; Development:</strong> Experience in identifying training needs and coordinating development programs.</p></li></ul><p></p><p><strong>Education:</strong> While not explicitly specified, a Bachelor's degree in Human Resources, Business Administration, or a related field is highly preferred for this managerial role.</p>