وظائف موظف حجز تذاكر طيران - القاهرة مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <h4>What you'll be doing</h4> <p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p> <p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p> <h4>Infrastructure & Technology Support</h4> <ul> <li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li> <li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li> <li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li> <li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li> <li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li> <li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li> </ul> <h4>Vendor & Partner Management</h4> <ul> <li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li> <li>Manage vendor resources for operational projects, installations, and decommissions.</li> <li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li> </ul> <h4>Operations & Reporting</h4> <ul> <li>Maintain compliance with risk, security, and change policies.</li> <li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li> <li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li> </ul> <h4>Continuous Improvement & Leadership</h4> <ul> <li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li> <li>Analyze ticket data and user feedback to address recurring issues.</li> <li>Mentor and coach Workplace Associates, acting as an escalation point.</li> <li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li> </ul> <h4>Customer Experience</h4> <ul> <li>Serve as regional point of contact for escalations, ensuring timely resolution.</li> <li>Build trust and maintain close working relationships with stakeholders across the business.</li> <li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li> </ul> <h4>Store Openings, Closures & Renovations</h4> <p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p> <p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p> <h4>E-Invoicing / E-Receipt Support</h4> <ul> <li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li> <li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li> </ul> <h4>What you’ll need to succeed:</h4> <h4>Experience & Background</h4> <ul> <li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li> <li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li> <li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li> <li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li> <li>Proven skills in vendor management and service delivery oversight.</li> </ul> <h4>Technical Skills</h4> <ul> <li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li> <li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li> <li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li> <li>Strong troubleshooting, prevention, and problem-solving skills.</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>ITIL Foundation, A+.</li> <li>Microsoft certifications (MCSE/MCSA).</li> <li>Cisco Certifications (CCNA, CCNP).</li> <li>Hardware certifications (HP, Apple, Lenovo).</li> </ul> <h4>Core Competencies & Values</h4> <ul> <li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li> <li>Recognize and embrace diverse perspectives in problem-solving.</li> <li>Remain resilient and optimistic in challenging situations.</li> <li>Prioritize customer needs in all decisions, creating tailored solutions.</li> <li>Exhibit critical thinking and sound judgment in resolving complex issues.</li> <li>Support talent development and foster a collaborative culture.</li> </ul> <h4>Soft Skills</h4> <ul> <li>Excellent communication and stakeholder management with a customer-first approach.</li> <li>Ability to multitask in high-pressure, project-based environments.</li> <li>Strong analytical mindset with focus on continuous improvement.</li> <li>Professionalism, discretion, and ability to mentor peers effectively.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>We are seeking an experienced and dynamic Spa Supervisor to join our hospitality team in Cairo, Egypt. In this pivotal leadership role, you will oversee all spa operations, manage our talented team of therapists, and ensure exceptional guest experiences that align with our luxury brand standards. As Spa Supervisor, you will combine your passion for wellness with strong operational expertise, driving both guest satisfaction and revenue goals while maintaining the highest standards of professionalism and service excellence.<br><br>Oversee daily spa operations, ensuring all standard operating procedures and policies are consistently followed by team members and that the facility maintains peak condition at all times Lead, mentor, and motivate the spa therapy team, providing constructive feedback, performance reviews, and professional development opportunities to foster a collaborative and high-performing environment Manage inventory of spa products, supplies, and equipment, ensuring adequate stock levels and maintaining accurate records for operational efficiency Monitor and drive retail and treatment revenue goals, implementing strategies to maximize profitability while maintaining service quality Ensure all spa treatments are performed safely, professionally, and hygienically, conducting quality assurance checks and addressing any concerns with care and urgency Communicate guest preferences and special requests to relevant departments, ensuring seamless coordination and personalized service delivery Greet and interact with guests and members in a warm, professional manner, addressing inquiries, resolving concerns, and maintaining positive relationships at all times Maintain comprehensive guest databases and records, tracking preferences and facilitating ongoing communication to encourage rebooking and loyalty Conduct facility tours for prospective spa guests and actively promote all hotel and spa packages, treatments, and seasonal promotions Recognize and extend special attention to VIP arrivals, ensuring their experience exceeds expectations Coordinate spa treatments with other spa programs and hotel departments, fostering strong internal relationships and operational synergy Maintain ambiance standards including lighting, music, and cleanliness across all spa areas, creating a serene and welcoming environment Report maintenance requirements, security concerns, and equipment malfunctions promptly to hotel management Attend departmental meetings and training sessions, staying current with industry trends and brand standards Demonstrate commitment to safety protocols and lead by example, ensuring all team members adhere to health, safety, and sanitation procedures Act as a brand ambassador, representing spa values and organizational culture to colleagues, guests, and external stakeholders Perform additional duties and responsibilities as assigned to support overall hotel operations<br><br>Qualifications<br><br>Required Qualifications:<br><br>Minimum 3-5 years of professional experience in spa operations, with at least 2 years in a supervisory or leadership capacity Government-approved spa therapy certification and current professional licensure First Aid certification and CPR - Basic Rescuer certification Thorough knowledge of spa and fitness department standard operating procedures and policies Extensive knowledge of the hospitality sector, particularly the upper luxury segment Demonstrated understanding of brand values, luxury service standards (LQA, Forbes, Accor), and quality assurance protocols Strong proficiency in English (oral and written) Proven ability to manage staff, provide training, and develop team members Excellent organizational and time management skills with strong attention to detail Advanced interpersonal and communication skills with the ability to interact professionally with guests, members, and colleagues Proficiency in inventory management, financial tracking, and revenue optimization Knowledge of guest relationship management systems and spa software programs Ability to work flexible hours, including evenings and weekends as required by spa operations<br><br>Preferred Qualifications<br><br>University degree in hospitality management, business administration, or related field Additional certifications in spa management or wellness industry specializations Experience with multiple spa treatment modalities and techniques Proficiency in additional languages beyond English Proven track record of achieving revenue targets and improving guest satisfaction scores Experience with quality assurance audits and compliance monitoring Strong problem-solving abilities and conflict resolution skills Demonstrated resilience and adaptability in fast-paced, dynamic environments Industry network and connections within the wellness and hospitality sector<br><br>Additional Information<br><br>Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br><br>The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.<br><br>Physical Aspects of Position (include but are not limited to): <br><br>Constant standing and walking throughout shift. Frequent lifting and carrying up to 30 lbs. Occasional kneeling, pushing, pulling, lifting. Occasional ascending or descending ladders, stairs and ramps.<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>EyeCare Advisor </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>LensCrafters </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Miami, FL, US, 33156 </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><strong>Requisition ID:&nbsp;</strong>938493&nbsp;<br><strong>Store #</strong>:&nbsp;001633 LensCrafters&nbsp;<br><strong>Position:</strong>Part-Time<br><strong>Total Rewards:&nbsp;Benefits/Incentive Information</strong></p><br><br> <br> <p>LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.&nbsp;<br>Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.&nbsp;</p><br><br> <p>At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.&nbsp;</p><br><br> <p>LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br>&nbsp;</p><br><br> <br>JOB DESCRIPTION <br><p><strong>GENERAL FUNCTION</strong></p><br><br> <p>The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience.&nbsp; Ensures all patients receive the highest quality Optometric care.&nbsp; Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</p><br><br> <br> <p><strong>MAJOR DUTIES &amp; RESPONSIBILITIES</strong></p><br><br> <ul> <li>Greets customers without delay (within 30 seconds).</li> <li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li> <li>Explains all required paperwork, tests, products and services</li> <li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li> <li>Shows patience and courtesy to indecisive or difficult customers and patients.</li> <li>Performs work accurately and thoroughly despite time pressure and customer volume.</li> <li>Identifies situations involving unsatisfied customers and acts quickly for resolution. .&nbsp;</li> <li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li> <li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li> <li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li> <li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li> <li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li> <li>Explains to customers “One Hour” processing and expected delivery times.</li> <li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li> <li>Maintains safe working environment for all associates/patients.</li> <li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li> </ul> <br> <p><strong>RETAIL</strong></p><br><br> <ul> <li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li> <li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary &nbsp;&nbsp;</li> </ul> <br> <p><strong>DOCTOR’S OFFICE</strong></p><br><br> <ul> <li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li> <li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li> <li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li> </ul> <br> <p><strong>BASIC QUALIFICATIONS</strong></p><br><br> <ul> <li>High School graduate or equivalent</li> <li>Strong customer service skills (internal and external)</li> <li>Knowledge of current fashion trends</li> <li>Strong communicator and listener</li> <li>Problem solving ability</li> <li>Familiarity with cash register, computers and calculators</li> <li>Organization skills</li> <li>Sales skills</li> <li>Strong basic math skills</li> <li>Knowledge of office and store merchandise</li> </ul> <br> <p><strong>PREFERRED QUALIFICATIONS</strong></p><br><br> <ul> <li>Previous experience in customer service, retail and/or optical</li> <li>Strong interpersonal skills</li> </ul><br><p>This posting is for an existing vacancy within our business.&nbsp;Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br> <br> <p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email&nbsp;HRCompliance@luxotticaretail.com.</p><br><br> <br> <p>We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Nearest Major Market: </strong>Miami </span> <span> <br><strong>Job Segment: </strong> <span>Fashion Retail, Retail Sales, Optometry, Social Media, Fashion, Retail, Healthcare, Marketing </span> </span> </p><br><br> <br><br> </div>

<p><h4>Job summary</h4> <p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li> </ul> <h4>Core work activities</h4> <h4>Managing event logistics and operations</h4> <ul> <li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li> <li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li> <li>Adheres to all standards, policies, and procedures.</li> <li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li> <li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li> <li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li> <li>Uses his/her judgment to integrate current trends in event management and event design.</li> <li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li> <li>Participates in customer site inspections and assists with the sales process as necessary.</li> <li>Performs other duties as assigned to meet business needs.</li> <li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li> </ul> <h4>Ensuring and providing exceptional customer service</h4> <ul> <li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Sets a positive example for guest relations.</li> <li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li> <li>Makes presence known to customer at all times during this process.</li> <li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li> <li>Follows up with customer post-event.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Uses personal judgment and expertise to enhance the customer experience.</li> <li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li> <li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Ensures hourly employees understand expectations and parameters for event activities.</li> </ul> <h4>Leading event management teams</h4> <ul> <li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li> <li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li> <li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li> </ul> <h4>Supporting and coordinating with the sales and marketing function</h4> <ul> <li>Assists in the sales process and revenue forecasting for customer groups.</li> <li>Up-sells products and services throughout the event process.</li> <li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Reviews comment cards and guest satisfaction results with employees.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Assists in the development and implementation of corrective action plans.</li> <li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li> <li>Works with the property staff and customers to address operational challenges associated with his/her group.</li> <li>Performs other duties as assigned to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

APPOINTMENT SETTER, COLD CALLING, FULL TIME (REMOTE, EGYPT) Paid weekly in USD. Base plus uncapped commission.<br>If you can cold call US B2B decision makers in confident English, handle live objections without flinching, and book qualified meetings that actually show up, this role was built for you.<br>We are recruiting multiple full time appointment setters across Egypt. Interviewing now. You are paid in USD, and you are paid every week.<br>???? APPLY HERE, this is the step everyone skips ????Short form plus a video, about 15 minutes total. It's the fast track and how we decide who to talk to first.???? https://forms.clickup.com/9015614329/f/8cnypvt-31815/E7RERRZWLQ2KVXW9DJ<br>???? WHO WE AREStartupr is a startup focused operating company building outbound infrastructure for B2B companies. We generate pipeline for startups and growth stage businesses through direct outbound execution, mainly cold calling and appointment setting. We're scaling our cold calling vertical and need setters who deliver consistent, qualified meetings for our clients.<br>This is not a generic SDR seat. It's a specialized appointment setting role for someone who thrives on live conversations, controls a call, and measures themselves by booked meetings that happen, not dials.<br>☎️ WHAT YOU WILL DO- Run 300 dials a day on a power dialer we pay for, to US and international B2B decision makers across industries- Qualify prospects against each client's specific ICP live on the call- Handle objections confidently and turn skeptical prospects into booked meetings- Name a day and a clock hour on the call, every time. It is the one behaviour that separates a booked meeting from a maybe- Own what happens after the call. Confirm, remind, and reschedule the prospect until the meeting actually happens, then hand off cleanly to the client- Schedule qualified appointments directly on client or internal calendars- Log every call and outcome accurately in CRM (Attio) and your dialer (Trellus)- Join call reviews, script iteration, and feedback loops- Carry a second client campaign from week two, so one slow vertical never decides your month<br>???? HOW YOU EARN THE FULL TIME SEAT: A PAID TRIAL, PAID ON RESULTSYour first week is a trial, and it pays from day one. Every meeting you book that turns out qualified pays you $50. Not a flat fee for showing up, and not free work either.- Days 1 to 3: onboarding. Materials, a knowledge check, and a live role play with your team lead- Then 7 business days on the phones, with a power dialer, a built lead list, a script and daily call reviews- Your target: 2 verified meetings that fit the client's ICP. Hit it and the full time seat is yours from the following Monday, on the weekly pay schedule below- Nothing caps you in the trial either. Book four, you are paid for four- Book one and it qualifies, you are still paid for it. We pay for every qualified meeting you produce, whether or not you end up taking the seat- If the lead list or the tooling was the problem, that is ours and it is taken into account. You will know which list you are on, and why, before you dial it<br>A verified meeting is not a dropdown you tick. It is a live conversation on the recording, a prospect who matches the client's ICP at the time of booking, a day and a clock hour named on the call, and the invite sitting on the client's calendar through our process. Your team lead listens to the recording before it is paid.<br>???? HOW YOU ARE PAID ONCE YOU ARE IN (USD, weekly, uncapped)- $100 base every week, paid every Friday- Plus $50 for every qualified meeting, uncapped- From month three, after eight clean weeks: $150 a week and $75 per qualified meeting, paid monthly in advance<br>???? What that looks like in practice, USD per month:2 qualified meetings a week: about $8653 a week: about $1,0804 a week: about $1,3005 a week: about $1,5156 a week: about $1,730On the month three rates, 4 a week is about $1,950. There is no cap above any line on this list.<br>⚡ WHY THIS BEATS THE OTHER OFFERS IN YOUR INBOX- You are paid every week, every Friday, in USD. Not monthly, not net 30, not when the client pays us- There is a base, and once you are in it does not depend on how the week went. Most agencies hiring for this work in Egypt are commission only, so a slow week on a slow list pays you nothing- The commission on top is uncapped. Many agencies pay a flat salary with a hard ceiling. We don't cap you- Your rate rises on a published schedule at month three, not in a conversation you have to go and ask for- Real tooling, not your own phone and a spreadsheet. A power dialer (Trellus, Salesfinity or similar), built lead lists, client scripts, an ICP defined before you dial, and call reviews with someone who did this job himself. Proven performers move onto parallel dialing and cover far more ground per hour<br>✅ WHAT COUNTS AS A QUALIFIED MEETING (zero ambiguity) You get clear criteria with no guessing. A meeting is qualified when all three of these are true:1. The prospect fits the client's ICP, which we define up front for every campaign2. The meeting actually happened and they showed up3. The prospect showed genuine interest in the client's solution<br>Meetings that don't happen, prospects who don't fit, and calls with no real interest don't count. Because we define the ICP before you dial, there's never a debate about what qualifies.<br>???? THE WEEKLY STANDARD, SO NOTHING IS A SURPRISE- 300 dials a day on the power dialer we give you, five days a week. It is the one number entirely in your hands- 2 verified meetings in a week keeps you in good standing. What we are building toward is one a day, and that is what our strongest people aim at- A short end of day recap on your campaign after every calling block- Every Friday your week is reviewed with you: meetings, activity, and the calls themselves- If you are sitting at zero, you hear it inside that week, not at the end of the month<br>???? WHO WE WANT- Real cold calling experience booking B2B meetings, not just emailing, not just researching- Confident, natural English on the phone. You don't sound scripted or robotic- You handle rejection without losing momentum- You know what a qualified meeting is and won't book garbage to hit a number- You run your own day: organized, reliable, and consistent in a remote setup. You care about conversion, not dial count<br>???? REQUIREMENTS- Full time availability, five days a week, US business hours, which is the evening and night shift Cairo time- 1 or more years in appointment setting, 3 or more years in cold calling- Fluent English with a clear, neutral accent, since you will call US decision makers- Reliable high speed internet plus a backup for power or connection, a quiet space, a quality headset, and a laptop- Comfortable at volume on a power dialer, or ready to pick one up fast- Comfortable with CRM and dialers such as Trellus, Salesfinity, Apollo, or similar<br>⭐ Strong plus: experience at Belkins, A-Sales, CIENCE, Sales Hive, Martal Group, Leadium, Callbox, Operatix, or any B2B appointment setting or cold calling agency.<br>???? WHERE IT GOES FROM THEREWe're building this team from the ground up. Proven performers get real options:- The month three package: $150 a week plus $75 per qualified meeting, paid monthly in advance- Priority campaign assignments and the best lists, based on output- Team lead and management roles as we scale the Egypt calling operation<br>???? HOW TO APPLY (the step that actually gets you seen) Fill out the fast track form: a short application plus a quick video so we can hear how you communicate. Fastest route to an interview and how we decide who to talk to first.???? https://forms.clickup.com/9015614329/f/8cnypvt-31815/E7RERRZWLQ2KVXW9DJ