وظائف موظف حجز تذاكر طيران - القاهرة مصر

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Greet guests warmly upon arrival and set the tone for the dining experience.<br> Manage reservations using platforms such as OpenTable, Resy, or similar systems.<br> Maintain and update waitlists, quoting accurate wait times and keeping guests informed.<br> Seat guests according to server rotation, table availability, and floor plan balance.<br> Escort guests to tables, present menus, and communicate special notes to servers.<br> Answer phone calls for reservations, menu questions, and general inquiries.<br> Monitor dining room flow and adjust seating plans as needed.<br> Assist with light tasks such as bussing tables or handling to-go orders in some establishments.<br> Inspect dining areas for cleanliness and proper setup.</p> <h4>Qualifications</h4> <ul> <li>Entry-level; 0–2 years preferred in upscale dining within luxury atmosphere</li> <li>Possession of a positive and enthusiastic attitude</li> <li>Strong communication and interpersonal skills</li> <li>Ability to multitask in fast-paced environments</li> <li>Familiarity with reservation and table-management software</li> <li>Professional demeanor and customer-service orientation</li> <li>Organizational and problem-solving abilities</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><strong>Company Description</strong> TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of experience. In response to the AI era, TP has evolved its brand and capabilities to stay at the forefront of customer experience and digital transformation. The company focuses on being sharper, more modern, and deeply empathetic in all interactions. TP combines intelligent solutions with a future-proof mindset to support clients across diverse industries worldwide. Team members join a dynamic organization committed to innovation and continuous improvement.</p><p><strong>Role Description</strong> This full-time, on-site Travel Consultant role is based in Cairo, Egypt. The Travel Consultant will assist customers with planning and booking travel itineraries, including flights, accommodations, and transportation. Responsibilities include managing reservations, handling changes or cancellations, and ensuring accurate travel arrangements in line with client preferences and policies. The role involves providing high-quality customer service, responding to inquiries via phone, email, or chat, and resolving travel-related issues promptly and professionally. The Travel Consultant will also maintain up-to-date knowledge of travel regulations, fare rules, and company procedures, while working closely with internal teams to support efficient travel management.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess skills in Travel Consulting and Travel Management to advise clients and coordinate comprehensive travel plans.</li><li>Candidates should possess skills in Travel Arrangements and Reservations to book, modify, and confirm itineraries accurately.</li><li>Candidates should possess strong Customer Service skills to address traveler needs, resolve issues, and ensure a positive experience.</li><li>Graduates</li><li>English Level B2 </li><li>Proficiency with reservation systems, GDS platforms, and basic office software is highly beneficial.</li><li>Strong communication skills in English (and Arabic is an advantage), with attention to detail and problem-solving ability.</li><li>Ability to work in a fast-paced, on-site environment in Cairo, Egypt, with flexibility for shifts as required.</li><li>Previous experience in travel consulting, hospitality, or related fields, and a relevant diploma or degree, are preferred.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and customer-oriented Assistant Guest Relation Manager to join our team . In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Relation Manager in overseeing the daily operations of our hotel's front-of-house services. Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests Assist in optimizing hotel occupancy and room rates to maximize revenue Handle guest complaints professionally and effectively, ensuring prompt resolution Support the Guest Relation Manager in operating a highly proficient and productive guest services department Conduct and assist in training programs for the Guest Service team Collaborate with other departments to ensure seamless guest experiences Implement and maintain standard operating procedures for the guest service department Monitor and improve systems and procedures to enhance operational efficiency Assist in managing reservations and coordinating with housekeeping for room readiness Contribute to sales efforts by promoting hotel services and special offers Ensure compliance with health and safety regulations Participate in departmental meetings and continuous improvement initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li><li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li><li>Excellent customer service skills with a focus on guest satisfaction</li><li>Demonstrated leadership abilities and experience in training and developing team members</li><li>Strong problem-solving skills and ability to handle guest complaints effectively</li><li>Proficiency in hotel management software and reservation systems</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and work efficiently in a fast-paced environment</li><li>Detail-oriented with strong organizational skills</li><li>Sales-oriented mindset with the ability to upsell hotel services</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Knowledge of health and safety regulations in the hospitality industry</li><li>Familiarity with the local area and attractions in Coimbatore is a plus</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Maximize hotel revenue, profit and market share through development and implementation of successful inventory and pricing strategies, based on the evaluation of current and anticipated market conditions.<br>We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents.&nbsp;<br><br><br><strong>Forecasting and Budgeting:</strong><br><br><ul><li>Actively take part of the Room’s Annual Budget and Business Plan preparation and presentation<br></li><li>Produce an accurate room Revenue forecast for the upcoming 12 months. Prepare the forecast at the day / segment level for upcoming 90 days.<br></li><li>Hold a strong leadership role in the monthly Forecast Meeting<br></li></ul><strong>Data Analysis:</strong><br><br><ul><li>Monitor and analyze Market conditions based on all available data source for both past and future.&nbsp;<br></li><li>Monitor, analyze and comment on performance within the Market for current, past and future. Prepare month-end Comments, including Segmentation, Country statistics, Room Type optimization, upselling, Top producing account, GDS and website performance, STR performance.<br></li></ul><strong>Strategy Setting and deployment:</strong><br><br><ul><li>Pro-actively identify need period and adapt Sales &amp; Pricing strategy accordingly, share with GSO<br></li><li>Set Rate structure, Demand Calendar and Upsell strategy<br></li><li>Ensure all systems (PMS, RMS, CRS, 3rd Party Sites…) are all maintained in the most optimized manner for the full booking window in terms of content and data.<br></li><li>Implement and effectively manage the sales and pricing strategy, in all distribution channels including but not limited to branded website, 3rd parties and the GDS.<br></li><li>Safeguard Rate integrity<br></li><li>Ensure property all reservation channels are returning the appropriate availability and rate for the upcoming 365 days.<br></li><li>Manage inventory and oversell strategy<br></li><li>Perform Group displacement analysis taking into consideration the overall Revenue and profit optimization.<br></li><li>Control block pickup and timely wash, especially during the peak season / high demand days&nbsp;<br></li><li>Follow up on lost business and bring information about them to the knowledge of the department superiors.<br></li><li>Perform account evaluation (Corporate / Wholesale) on a yearly basis.</li></ul><strong>Communication, Culture and development:<br></strong><br><br><ul><li>Provide Executive Committee with regular Revenue Management updates.<br></li><li>Lead the Weekly Revenue Meeting; clearly communicate to hotel the strategic vision and objectives on how to drive revenue and improve performance. Ensure the strategy is fully supported by all department.<br></li><li>Organize regular educational and information meetings on Systems, data entry standard, RM concepts and KPIs for Reservations, E-Commerce, Sales&amp; Marketing, G&amp;E Sales, Front-Desk.&nbsp;<br></li><li>Ensure good contact and cordial working relationships with Competitor hotels, keep a close eye on market developments (renovation, special campaigns, theme events etc.) Share this information with colleagues.<br></li><li>Stay up to date with system development, updates and enhancement as well as industry practices.<br></li><li>Attend all webinar sessions organized by Regional Offices and Corporate Offices.&nbsp;<br></li><li>Share Best practices and relevant Market Insights with Regional or Corporate Offices.</li></ul><strong>Data Quality &amp; Compliance:</strong><br><br><ul><li>Ensure Kempinski Revenue Management &amp; Reservations standards and initiatives are implemented and adhered to.<br></li><li>Control Rate Report, Rate Override Report, Comp and House Rooms report and rebates on a daily basis. Spot check reservation made reports and calls.&nbsp;<br></li><li>Ensure BI tool data is accurate<br></li><li>Ensure all tasks covered in the Daily / Monthly / Yearly checklists are executed as per guidelines.<br></li></ul><strong>Leadership &amp; Team Management</strong><br><br><ul><li>Ensure there is a fully trained backup person for each of the tasks described in the checklist for Business continuity plan.<br></li><li>Recruit, train and manage performance of direct reports.<br></li><li>Set goals, mentor and motivate the team. Conduct regular performance evaluation.&nbsp;<br></li><li>Assist in developing a career path for direct reports.<br></li></ul><strong>Overall Objectives:<br></strong><br><br>Responsible for maximizing the overall revenue through development and implementation of effective pricing and distribution strategies based on demand and market analysis in order to increase total profit and gain market share.<br><br><ul><li>To develop the overall pricing strategy for all segments, feeder markets and distribution channels, in conjunction with Director of Sales and Marketing.<br></li><li>To drive Revenue and Profit Performance and increase Market Share<br></li><li>To spread a Revenue Culture within the hotel teams.</li></ul><br><strong>Other&nbsp;<br></strong><br><br><ul><li>Perform any other duties as assigned by management.</li></ul> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converting enquiries into confirmed bookings, ensuring profitability for the hotel. You will develop and maintain key relationships with new and repeat guests, as well as the key internal stakeholder team, specifically the entire commercial and front office teams. As a reservations agent, you’re not just helping manage the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here’s what you’ll do during a typical day:</h4> <p><strong>Warmth & hospitality:</strong> Deliver genuine, welcoming service that reflects our commitment to being the most hospitable company in the world.</p> <p><strong>Team & stakeholder collaboration:</strong> Foster strong communication and teamwork across reservations, groups, and all departments to ensure smooth operations.</p> <p><strong>Client & guest relations:</strong> Build and maintain effective relationships with VIPs, loyalty members, corporate clients, and internal teams, ensuring exceptional service.</p> <p><strong>System & product knowledge:</strong> Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area.</p> <p><strong>Operational accuracy:</strong> Accurately process reservations, maintain data integrity, and support occasional front office duties as needed.</p> <p><strong>Service & commercial focus:</strong> Maximise room revenue through proactive selling, respond to guest feedback, and contribute to continuous service improvement.</p> <h4>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</h4> <p>A passion for spreading the light and warmth of hospitality.<br> Acting with integrity and always doing the right thing.<br> Inspiring others through leadership.<br> A belief that teamwork drives the best outcomes.<br> A sense of ownership and accountability.<br> And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>In addition, this role requires the following minimum qualifications:</h4> <ul> <li>Strong interpersonal, verbal, and written communication skills with a warm, professional demeanor.</li> <li>Proven organizational and administrative abilities, with excellent time management.</li> <li>Ability to multitask, stay detail-oriented, and deliver high-quality work under pressure.</li> <li>Self-motivated and adaptable, able to work independently and as part of a team.</li> <li>Proficiency in hotel systems (e.g., OnQ, Delphi) and Microsoft Office applications.</li> <li>Prior hospitality experience and fluency in English (for translation tasks) are advantageous.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will maximise revenue by actively converting enquiries into confirmed bookings, ensuring profitability for the Hotel. You will develop and maintain key relationships with new and repeat guests, as well as the key internal stakeholder team, specifically the entire Commercial and Front Office teams. As a <strong>Reservations Agent</strong>, you’re not just helping manage the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here’s what you’ll do during a typical day:<br><br><ul><li>Warmth &amp; Hospitality: Deliver genuine, welcoming service that reflects our commitment to being the most hospitable company in the world.</li><li>Team &amp; Stakeholder Collaboration: Foster strong communication and teamwork across Reservations, Groups, and all departments to ensure smooth operations.</li><li>Client &amp; Guest Relations: Build and maintain effective relationships with VIPs, loyalty members, corporate clients, and internal teams, ensuring exceptional service.</li><li>System &amp; Product Knowledge: Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area.</li><li>Operational Accuracy: Accurately process reservations, maintain data integrity, and support occasional front office duties as needed.</li><li>Service &amp; Commercial Focus: Maximize room revenue through proactive selling, respond to guest feedback, and contribute to continuous service improvement.<br><br></li></ul><strong>Qualifications<br><br></strong>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>In Addition, This Role Requires The Following Minimum Qualifications<br><br></strong><ul><li>Strong interpersonal, verbal, and written communication skills with a warm, professional demeanor. </li><li>Proven organizational and administrative abilities, with excellent time management. </li><li>Ability to multitask, stay detail-oriented, and deliver high-quality work under pressure. </li><li>Self-motivated and adaptable, able to work independently and as part of a team. </li><li>Proficiency in hotel systems (e.g., OnQ, Delphi) and Microsoft Office applications. </li><li>Prior hospitality experience and fluency in English (for translation tasks) are advantageous.<br><br></li></ul><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<div><span style="font-size: 11px;"><b>Job Description</b></span></div><div><span style="font-size: 11px;">* Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Carry out the check-in and check-out procedures.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Monitor the VIP, COMP and HOUSE-USE during all stages.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Carry out the foreign currency exchange transactions.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Enter the cash revenues of the departments into the cash register</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Take note of guests’ wakeup call requests.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Forward guest requests to the Guests Relations Department.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Read the log book and identify the jobs that need to be followed-up.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Gather information about all of the events at the hotel.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Has knowledge of the night audit procedures.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Always greet and bid farewell to guests in a friendly manner.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Exchange reports with other departments in full.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Ensure that all official documents are completed in full and in an orderly manner.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Provide full and accurate information to his/her managers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Take part in the Front Office Department’s internal communication meetings and trainings.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</span></div><div><br></div><div><span style="font-size: 11px;"><b>Qualifications</b></span></div><div><span style="font-size: 11px;">Education: At least a high school or vocational diploma.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Experience: At least 2 years of related work experience in the industry.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</span></div><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. * Experience: At least 2 years of related work experience in the industry. * Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

About Us<br><br>Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, Open AI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br>Build Solutions For<br><br>Real-time reservation and availability synchronization Dynamic pricing intelligence Smart lock access and key management Automated guest communication across channels Guest check-in and upsell journeys Operational forecasting Cleaning and maintenance automation Owner reporting and financial workflows AI-powered monitoring and alerts<br><br>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br>Python Fast APIReact Type Script Supabase Postgre SQLAWSServerless architecture Open AI APIsTwilio Stripe Docker Git Hub Actions<br><br>You Might Be a Great Fit If You Have<br><br>Strong experience building and shipping production software The ability to work across frontend and backend systems Experience with React, Type Script, Python, Fast API, or similar technologies Strong understanding of APIs, databases, integrations, and cloud architecture A product mindset and curiosity about why users need a feature Good judgment around usability, scope, and technical trade-offs The ability to turn an ambiguous problem into a practical, working solution Confidence working directly with customers, designers, and founders The ability to work independently and own outcomes Curiosity about AI, automation, and operational efficiency A bias toward shipping, learning, and iterating<br><br>Bonus Points For Experience With<br><br>Short-term rentals, hospitality technology, or property management systems Multi-tenant Saa S platforms Marketplace businesses and booking channel integrations AI agents and workflow automation Product analytics and experimentation Event-driven architectures Supabase AWS serverless infrastructure<br><br>What Success Looks Like<br><br>Within Your First 12 Months<br><br>You've shipped features that property managers actively use Core short-term rental workflows are automated through products you've built Customers spend less time on manual administration and repetitive tasks Complex workflows become easier to understand and complete Integrations move reservations, availability, payments, and operational data reliably AI-powered features become part of customers’ everyday operations Customer feedback and usage data consistently inform your product decisions Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br>You're looking for a slow-paced corporate environment You want a narrowly defined role with limited customer or product involvement You need detailed specifications before you can make progress You avoid ownership and accountability You consider a feature finished without checking whether it solves the user’s problem<br><br>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.

About Us<br><br>Base360.ai is the AI operating system for short-term rental businesses, helping property managers run their operations on autopilot.<br><br>Born out of The Flex, a short-term rental operator that scaled to an eight-figure business using its own software, Base360.ai is now launching as a standalone platform for short-term rental operators worldwide.<br><br>We bring reservations, guest communication, pricing, payments, cleaning, maintenance, and reporting into one platform—helping operators automate manual work, reduce costs, increase revenue, and scale their portfolios.<br><br>We're looking for an ambitious Product Engineer who wants to turn real customer problems into intuitive, reliable software. You'll work closely with founders, designers, and operators to identify what matters, build solutions, and improve them based on how people use them.<br><br>If you enjoy owning the full journey from customer problem to shipped product—and you're excited by AI, automation, and short-term rentals—we want to meet you.<br><br>What You'll Build<br><br>As a Product Engineer, you'll help shape and scale Base360.ai across the entire short-term rental lifecycle.<br><br>You'll build customer-facing features, operational dashboards, automation engines, AI-powered workflows, and integrations that help property managers grow without increasing their workload at the same rate.<br><br>Your work will connect what users see with the systems behind it—from a guest’s check-in experience to the workflows coordinating reservations, cleaning, payments, and owner reporting.<br><br>Your Mission<br><br>Understand Customer Problems<br><br>Work directly with property managers and internal teams to understand their workflows, identify friction, and decide which problems are worth solving.<br><br>Build Products End-to-End<br><br>Take features from idea and prototype through frontend, backend, integrations, testing, and deployment. Own the complete experience and how it performs in production.<br><br>Create Intuitive User Experiences<br><br>Work with designers to make complex short-term rental operations easy to manage. Build interfaces that help users complete tasks quickly and confidently.<br><br>Create Powerful Automations<br><br>Build event-driven workflows that eliminate repetitive work—from scheduling cleaning after a booking to sending check-in instructions and generating owner statements.<br><br>Develop AI-Powered Features<br><br>Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage their portfolios more efficiently.<br><br>Connect the Ecosystem<br><br>Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, Open AI, Google, and other partners across the short-term rental ecosystem.<br><br>Solve Real Operational Problems<br><br>Build Solutions For<br><br>Real-time reservation and availability synchronization Dynamic pricing intelligence Smart lock access and key management Automated guest communication across channels Guest check-in and upsell journeys Operational forecasting Cleaning and maintenance automation Owner reporting and financial workflows AI-powered monitoring and alerts<br><br>Measure and Improve<br><br>Use customer feedback, product usage, and operational results to evaluate what you ship. Improve features based on adoption, time saved, fewer errors, and better user outcomes.<br><br>Build for Scale<br><br>Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform.<br><br>Tech Stack<br><br>We care more about capability than specific technologies, but our current stack includes:<br><br>Python Fast APIReact Type Script Supabase Postgre SQLAWSServerless architecture Open AI APIsTwilio Stripe Docker Git Hub Actions<br><br>You Might Be a Great Fit If You Have<br><br>Strong experience building and shipping production software The ability to work across frontend and backend systems Experience with React, Type Script, Python, Fast API, or similar technologies Strong understanding of APIs, databases, integrations, and cloud architecture A product mindset and curiosity about why users need a feature Good judgment around usability, scope, and technical trade-offs The ability to turn an ambiguous problem into a practical, working solution Confidence working directly with customers, designers, and founders The ability to work independently and own outcomes Curiosity about AI, automation, and operational efficiency A bias toward shipping, learning, and iterating<br><br>Bonus Points For Experience With<br><br>Short-term rentals, hospitality technology, or property management systems Multi-tenant Saa S platforms Marketplace businesses and booking channel integrations AI agents and workflow automation Product analytics and experimentation Event-driven architectures Supabase AWS serverless infrastructure<br><br>What Success Looks Like<br><br>Within Your First 12 Months<br><br>You've shipped features that property managers actively use Core short-term rental workflows are automated through products you've built Customers spend less time on manual administration and repetitive tasks Complex workflows become easier to understand and complete Integrations move reservations, availability, payments, and operational data reliably AI-powered features become part of customers’ everyday operations Customer feedback and usage data consistently inform your product decisions Your work helps operators grow their portfolios, improve guest experiences, and operate more profitably<br><br>Why Join Us<br><br>Build Something Meaningful<br><br>Solve problems experienced daily by short-term rental operators, with direct access to The Flex’s operations to test ideas and see their impact.<br><br>Own the Product Outcome<br><br>Help decide what to build, how it should work, and how to measure its success. Take responsibility for features from the first conversation through ongoing improvement.<br><br>Small Team, Massive Opportunity<br><br>Work closely with the founders and directly influence the product and technical direction of Base360.ai.<br><br>Learn Faster<br><br>Solve real-world challenges across product, software, AI, automation, hospitality operations, and scale.<br><br>Performance-Based Rewards<br><br>Competitive compensation with substantial upside for exceptional performers.<br><br>Remote-First<br><br>Work from anywhere. We care about outcomes, not hours.<br><br>This Role Is Not For You If<br><br>You're looking for a slow-paced corporate environment You want a narrowly defined role with limited customer or product involvement You need detailed specifications before you can make progress You avoid ownership and accountability You consider a feature finished without checking whether it solves the user’s problem<br><br>We're looking for someone who wants to help build the AI operating system for the short-term rental industry.

<strong>Company Description</strong> FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with Software Development &amp; Analytics, digital solutions, business operations, and customer experience services. FlairsTech collaborates closely with clients across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to enhance processes, outcomes, and productivity. The company’s success is rooted in its people-focused culture, emphasizing collaboration, continuous improvement, and professional growth for those who join its teams.<br><strong>Role Description</strong> The Italian Travel Advisor is a full-time, hybrid role based in Qesm El Maadi, with some flexibility for working from home. The role involves assisting Italian-speaking customers with travel planning, including booking flights, accommodation, transportation, and additional services according to their preferences and budget. The advisor will handle inbound inquiries, provide accurate information on destinations and travel options, and resolve customer issues promptly and professionally to ensure high satisfaction. Day-to-day tasks include managing reservations through travel systems, coordinating changes or cancellations, maintaining up-to-date knowledge of travel policies and promotions, and documenting interactions in line with company standards. The Italian Travel Advisor will collaborate with team members and other departments to optimize customer experience and meet performance targets.<br><strong>Qualifications<br></strong> <ul><li>Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to handle inquiries and complaints professionally.</li><li>Excellent Communication skills, especially fluent Italian (spoken and written), with good English proficiency for internal coordination.</li><li>Experience with Travel Arrangements, including booking, modifying, and canceling reservations across multiple travel platforms.</li><li>Background in a Travel Agency or similar travel industry environment, with familiarity with common travel tools and processes.</li><li>Good problem-solving and decision-making abilities, with attention to detail and accuracy in data entry and documentation.</li><li>Comfort working in a hybrid setup in Qesm El Maadi, with the ability to manage time and productivity both on-site and from home.</li><li>Basic computer literacy and ability to learn new systems quickly; prior use of CRM or reservation systems is an advantage.</li><li>Previous experience in customer support or contact center roles is preferred; relevant education in tourism, hospitality, or business is beneficial.</li></ul>

<p><strong> About DIRECT</strong></p><p>Direct is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector.</p><p>We believe that travel is a passion-driven experience — that’s why we’re dedicated every day to creating smart, innovative solutions that make our customers' journeys easier, smarter, and more enjoyable.</p><p>Our team is made up of incredible talents working in a vibrant, creative environment where collaboration thrives. If you're looking for a place to grow your skills and make a real impact, Direct is where you belong!</p><p><br></p><p><strong>✅ Key Responsibilities:</strong></p><p>- Review hotel booking data and ensure its accuracy within the system.</p><p>- Verify check-in and check-out dates and ensure they match the reservation details.</p><p>- Confirm the accuracy of all booking information, including rates, room types, and guest occupancy.</p><p>- Identify booking errors or discrepancies and escalate them to the relevant departments.</p><p>- Coordinate with other teams (Packages and Payments) to resolve booking-related issues.</p><p>- Ensure compliance with booking policies and approved operational procedures.</p><p>- Prepare reports on recurring errors and recommend process improvements.</p><p><br></p><p><strong> Required Qualifications:</strong></p><p>- Bachelor’s degree in Business Administration, Hospitality Management, Tourism, Accounting, or a related field.</p><p>- 0–1 year of experience in audit, operations, reservations, hotels, customer service, or a related field.</p><p>- Familiarity with booking systems, backend platforms, or reservation management tools is a plus.</p><p>- Basic understanding of booking validation, operational processes, and data accuracy controls.</p><p>- Experience using Microsoft Office tools, especially Excel.</p><p>- Ability to work with reporting dashboards and operational tracking systems is an advantage.</p><p>- Experience using communication and collaboration tools (Email, WhatsApp Business, chat platforms) is preferred.</p><p><br></p><p><strong> Personal Skills:</strong></p><p>- Excellent attention to detail and accuracy.</p><p>- Strong analytical and problem-solving skills.</p><p>- Effective communication and cross-functional coordination skills.</p><p><br></p><p><strong> What We Offer:</strong></p><p>- Competitive salary and performance-based incentives.</p><p>- Opportunities for professional growth and career advancement within a leading tourism company.</p><p>- Comprehensive training and development programs.</p><p>- A dynamic and supportive work environment.</p><p><br></p><p><strong> Additional Perks:</strong></p><p>- Discounts on travel services.</p><p>- Incentive programs for top-performing employees.</p><p><br></p><p><strong>DIRECT </strong>is on the rise in the Gulf's travel-tech landscape—this is your chance to be part of something big!</p>

Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br><br>We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br><br><strong>Requirements<br><br></strong><strong>Key Responsibilities<br><br></strong><ul><li>Plan, build and manage paid social campaigns across Meta, TikTok &amp; Snapchat</li><li>Own top-of-funnel strategy across platforms, track brand lift and reach quality</li><li>Plan and execute reservation buys (Reach &amp; Frequency, TikTok &amp; Snapchat reservation, YouTube reserved inventory), including delivery pacing and frequency management</li><li>Manage and optimize Google Ads campaigns (Search, YouTube &amp; Demand Gen)</li><li>Set up and run programmatic campaigns in DV360 (or equivalent DSPs), including audience strategy, line item structure, PMPs, brand safety and pacing</li><li>Monitor daily performance, identify trends and act on insights to improve KPIs</li><li>Prepare client-ready reports, performance reviews and optimization recommendations</li><li>Manage budgets, flights and pacing across platforms<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>2-3 years of hands-on experience in paid media or performance marketing, ideally in an agency</li><li>Proven experience managing paid social campaigns</li><li>Strong understanding of top-of-funnel strategy and how it feeds the full funnel</li><li>Working knowledge of reservation buying and how it differs from auction buying</li><li>Solid experience with Google Ads, including Search and YouTube</li><li>Experience with DV360 or other programmatic platforms</li><li>Strong analytical skills and comfort with Excel / Google Sheets and reporting tools</li><li>Clear written and verbal communication, with the ability to present to stakeholders</li><li>Strong attention to detail and ability to manage multiple accounts and deadlines<br><br></li></ul><strong>Benefits<br><br></strong>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.

<p>We are seeking a professional and customer-focused <strong>Guest Communication Specialist</strong> to join our growing short-term rental team. This role is responsible for delivering exceptional guest experiences by managing guest communication throughout the reservation lifecycle, resolving issues efficiently, and coordinating with internal teams to ensure seamless operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Manage guest communication before, during, and after each stay via phone, email, SMS, and messaging platforms.</li><li>Respond promptly to guest inquiries across Airbnb, Booking.com, VRBO, and other booking platforms.</li><li>Coordinate guest check-ins, check-outs, and provide accurate arrival instructions.</li><li>Handle reservation modifications, cancellations, and special requests.</li><li>Resolve guest concerns, complaints, and urgent issues in a professional and timely manner.</li><li>Coordinate with housekeeping, maintenance, and operations teams to ensure properties are guest-ready.</li><li>Monitor guest satisfaction and encourage positive reviews.</li><li>Maintain accurate records of guest interactions and reservation details.</li><li>Escalate complex issues when necessary and ensure they are resolved promptly.</li><li>Support day-to-day operational tasks to enhance the overall guest experience.</li></ul><p><br></p><p><strong>Requirements</strong></p><p><br></p><ul><li>Minimum of 2 years of experience in customer service, hospitality, guest communications, or short-term rental operations.</li><li>Experience working with platforms such as Airbnb, Booking.com, VRBO, or similar online travel agencies.</li><li>Excellent written and verbal English communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple conversations and tasks simultaneously in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Proficiency with property management systems or CRM software is an advantage.</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><p><br></p><ul><li>Previous experience in short-term rentals, vacation rentals, or hospitality operations.</li><li>Experience using property management systems such as Guesty, Hostaway, Hospitable, Lodgify, or OwnerRez.</li><li>Familiarity with guest messaging automation platforms.</li><li>Experience using dynamic pricing tools such as PriceLabs is a plus.</li><li>Experience supporting U.S. or international guests.</li></ul><p><br></p><p><strong>Work Details</strong></p><p><br></p><ul><li>Remote position.</li><li>Full-time role aligned with U.S. business hours.</li><li>Long-term opportunity with a growing short-term rental company.</li><li>Collaborative and supportive work environment.</li><li>Opportunity to contribute directly to guest satisfaction and operational excellence.</li></ul><p><br></p><p>If you're passionate about hospitality and enjoy delivering outstanding customer experiences, we'd love to hear from you.</p>