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At Transmed, we continue to transform our digital landscape to maximize value for our business, customers, and suppliers through the implementation, management, and support of strategic, business-fit technologies, digital capabilities, data, and business intelligence solutions. We are currently seeking a highly analytical and driven Business Intelligence Senior Specialist to join our growing team. In this role, you will play a key part in designing, developing, and implementing advanced business intelligence solutions that enable data-driven decision-making across the organization. You will collaborate closely with business stakeholders, IT teams, and regional functions to deliver impactful insights and scalable reporting solutions.<br><br>Key Responsibilities:Collaborate with stakeholders to understand business intelligence and reporting requirements and translate them into technical solutions and actionable deliverables. Design, develop, and maintain BI dashboards, reports, and visualizations using tools such as Power BI, Tableau, Qlik View, or similar platforms. Integrate and analyze data from multiple sources including SQL databases, Excel files, APIs, and third-party applications. Build and maintain ETL processes, data pipelines, and data workflows to ensure efficient and reliable data movement. Design and optimize data models, data warehouses, and data lakes to support scalable reporting and analytics. Write advanced SQL queries, scripts, and stored procedures to extract, transform, and load data efficiently. Ensure data integrity, accuracy, consistency, and governance across reporting and analytics environments. Monitor and troubleshoot BI reports, dashboards, data pipelines, and data sources to resolve issues proactively. Deliver clear and impactful insights to both technical and non-technical stakeholders through data storytelling and visualization. Process, clean, and validate large datasets for analysis and reporting purposes. Continuously stay updated on emerging BI, analytics, cloud, and data technologies and recommend best practices. Support organizational change management initiatives and ensure adherence to company policies and standards.<br><br>Qualifications & Requirements:Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field. Master’s degree in Computer Science or related discipline is a plus. Minimum 3+ years of progressive experience in Business Intelligence, Data Analytics, Reporting, or Data Engineering. Strong hands-on experience with BI and visualization tools such as Power BI, Tableau, or Qlik View. Advanced SQL knowledge and experience with database management systems such as SQL Server or Oracle. Good understanding of ETL processes, data modeling, and data warehousing concepts. Experience with Python and cloud platforms such as Azure or AWS is considered an advantage. Strong analytical, problem-solving, and communication skills. Ability to communicate complex data insights effectively to technical and non-technical audiences. Experience working in fast-paced and collaborative environments; FMCG industry experience is preferred.<br><br>What We’re Looking For A proactive and detail-oriented professional with a passion for data and business transformation. Strong stakeholder management and cross-functional collaboration skills. Ability to work independently while managing multiple priorities and deadlines. Commitment to continuous learning and professional growth.<br><br>If you are passionate about turning data into meaningful business insights and want to be part of a dynamic digital transformation journey, we would love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to design and shape the technical foundation of our Analytics &amp; AI practice, working on high-impact client engagements across industries.<br> As our Analytics &amp; AI Architect, you will sit at the intersection of data engineering, analytics, data science, and AI — defining the standards, frameworks, and architectures that our teams build upon.<br> What will you do?<br> Lead the technical architecture of Data, Analytics and AI solutions for our clients, covering the full lifecycle from design to deployment: ARCHITECTURE &amp; DESIGN Design end-to-end data architectures: data lakes, lakehouses, warehouses, and streaming pipelines.<br> Define standards for data modeling, storage, ingestion, and transformation across client engagements.<br> Architect MLOps and AI deployment infrastructure (model registries, CI/CD for ML, monitoring).<br> Lead technical decisions on cloud platforms (Azure, AWS, GCP) and open-source tooling.<br> TEAM ENABLEMENT Define best practices and reusable frameworks for data engineers, analysts, and data scientists.<br> Act as a technical mentor and reviewer for cross-functional project teams.<br> Bridge the gap between data analysts, data engineers, and AI/ML engineers on complex projects.<br> Contribute to internal knowledge base, toolkits, and delivery accelerators.<br> CLIENT ENGAGEMENT Lead architecture workshops and discovery sessions with client stakeholders.<br> Translate business requirements into scalable, robust technical blueprints.<br> Present architecture decisions to both technical teams and executive audiences.<br> Support pre-sales and proposal efforts with technical scoping and solution design.<br> OTHER Provide internal training and knowledge-sharing sessions with the team.<br> Support the Head of Practice on business development and internal capability initiatives.<br> Who are you?<br> EDUCATION &amp; PROFESSIONAL EXPERIENCE Master’s degree in Computer Science, Data Engineering, Software Engineering, Applied Mathematics, or a related field.<br> Full proficiency in English + 1 additional language (French, Arabic, Spanish, German.<br>..). 6+ years of technical experience in data architecture or a closely related field.<br> Proven track record in a consulting or multi-client services environment.<br> TECHNICAL SKILLS DATA ARCHITECTURE &amp; PLATFORMS Proven hands-on experience designing large-scale data platforms: data lake, lakehouse, or warehouse architectures (Databricks, Snowflake, BigQuery, Azure Synapse, Redshift).<br> Strong command of SQL and at least one of Python, Scala, or Spark for data processing and transformation.<br> Experience with Big Data ecosystems: Hadoop, Spark, PySpark, Hive, or equivalent.<br> Familiarity with streaming and real-time architectures (Kafka, Flink, Spark Streaming).<br> AI &amp; ML INFRASTRUCTURE Proven hands-on experience with ML lifecycle tooling: MLflow, Kubeflow, SageMaker, Azure ML, or equivalent.<br> Experience architecting MLOps pipelines: model versioning, CI/CD for ML, monitoring and drift detection.<br> Exposure to GenAI and LLM integration patterns (RAG architectures, vector databases, prompt pipelines).<br> DATA ENGINEERING &amp; DEPLOYMENT Proven hands-on experience with orchestration and transformation tools: Airflow, dbt, or equivalent.<br> Proven hands-on experience with container technologies: Docker, Kubernetes.<br> Proven hands-on experience with versioning software: Git, GitHub, GitLab.<br> Proven hands-on experience deploying solutions in cloud ecosystems: AWS, Azure, or Google Cloud.<br> GOVERNANCE &amp; STANDARDS Knowledge of data governance frameworks: data catalogs, lineage tracking, access control, and data quality management.<br> Exposure to BI and data visualization platforms (Power BI, Tableau, Looker) and semantic layer design.<br> INTERPERSONAL SKILLS Ability to step back, analyze complex problems, define architectural options, and drive decisions.<br> Strong ability to work and collaborate with a variety of stakeholders across technical and business functions.<br> Excellent communication skills with the ability to translate complex technical architectures into clear business implications.<br> High autonomy, attention to detail, and ability to manage multiple client engagements simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>

We’re seeking a seasoned Senior Full Stack . NET Developer to play a crucial role in developing a high-performance, multi-tenant microservices platform. In this role, you will leverage your experience in . NET technologies, microservices architecture, and full stack development to build scalable, secure, and highly available applications while collaborating closely with cross-functional teams. Core Responsibilities:Full Stack & Microservices Development· Design and develop . NET microservices, Angular web applications, and RESTful APIs with a focus on multi-tenancy, scalability, and maintainability.· Write clean, structured, and well-documented code following best practices.· Conduct comprehensive testing and debugging to ensure high performance and quality standards.· Design and implement data storage solutions with focus on performance, scalability, and data integrity.· Develop and integrate automated testing frameworks to improve efficiency and accuracy.· Collaborate closely with QA and Dev Ops teams to integrate testing within CI/CD pipelines.· Utilize Docker and Kubernetes for containerized deployments and work with API gateways and edge security services.· Automate deployment processes to support reliable and consistent production releases.· Engage in all phases of the software development lifecycle: design, development, testing, and deployment.· Implement role-based access control (RBAC) with hierarchical roles and integrate with OIDC/OAuth identity providers.· Design and implement asynchronous messaging patterns for event-driven architectures and system integration.· Implement observability solutions for distributed tracing, metrics, and centralized logging. Qualifications:Technical Skills· Advanced proficiency in C#, ASP. NET Core Web API, Entity Framework Core, Angular, Type Script, Postgre SQL, and Git.· Strong experience with Angular or Blazor for building responsive web applications with OIDC/OAuth authentication flows.· Strong object-oriented programming skills with deep understanding of design patterns, SOLID principles, clean architecture, and domain-driven design (DDD).· Expertise in RESTful API design, JWT/OAuth2 authentication, API versioning, and integration patterns.· Familiarity with automated testing tools and frameworks (e.g., NUnit, x Unit, Selenium, or Cypress).· Experience with cloud platforms (Azure, AWS, or GCP) and basic understanding of cloud-native development.· Proficiency with CI/CD tools (e.g., Jenkins, Azure Dev Ops, Git Lab) and containerization (Docker, Kubernetes).· Understanding of microservices architecture and distributed systems concepts.· Knowledge of caching strategies, message queuing concepts, and search technologies.· Understanding of authentication and authorization patterns including OIDC/OAuth flows and RBAC.· Awareness of resilience patterns and fault-tolerant system design principles. Extra Points· Experience with Flutter or React Native for cross-platform mobile development.· Experience with . NET Aspire, message brokers (Rabbit MQ, Kafka), or caching systems (Redis).· Experience with observability tools (Open Telemetry, Grafana, Elasticsearch) or API gateway implementations (Ocelot).· Familiarity with resilience patterns (Polly), outbox pattern, or multi-tenant data isolation (RLS).· Knowledge of security compliance (PCI DSS), edge security services (WAF, CDN), or payment systems. Soft Skills· Strong communication and collaboration skills for effective teamwork.· Analytical mindset with a proactive approach to solving complex technical challenges.· Ability to work independently with a high degree of self-motivation and focus on quality results. Experience· 5+ years of experience in software development, with a focus on . NET microservices and full stack technologies.· Proven track record in delivering multi-tenant, distributed systems and collaborating within agile teams.

We’re seeking a seasoned Senior Full Stack . NET Developer to play a crucial role in developing a high-performance, multi-tenant microservices platform. In this role, you will leverage your experience in . NET technologies, microservices architecture, and full stack development to build scalable, secure, and highly available applications while collaborating closely with cross-functional teams. Core Responsibilities:Full Stack & Microservices Development· Design and develop . NET microservices, Angular web applications, and RESTful APIs with a focus on multi-tenancy, scalability, and maintainability.· Write clean, structured, and well-documented code following best practices.· Conduct comprehensive testing and debugging to ensure high performance and quality standards.· Design and implement data storage solutions with focus on performance, scalability, and data integrity.· Develop and integrate automated testing frameworks to improve efficiency and accuracy.· Collaborate closely with QA and Dev Ops teams to integrate testing within CI/CD pipelines.· Utilize Docker and Kubernetes for containerized deployments and work with API gateways and edge security services.· Automate deployment processes to support reliable and consistent production releases.· Engage in all phases of the software development lifecycle: design, development, testing, and deployment.· Implement role-based access control (RBAC) with hierarchical roles and integrate with OIDC/OAuth identity providers.· Design and implement asynchronous messaging patterns for event-driven architectures and system integration.· Implement observability solutions for distributed tracing, metrics, and centralized logging. Qualifications:Technical Skills· Advanced proficiency in C#, ASP. NET Core Web API, Entity Framework Core, Angular, Type Script, Postgre SQL, and Git.· Strong experience with Angular or Blazor for building responsive web applications with OIDC/OAuth authentication flows.· Strong object-oriented programming skills with deep understanding of design patterns, SOLID principles, clean architecture, and domain-driven design (DDD).· Expertise in RESTful API design, JWT/OAuth2 authentication, API versioning, and integration patterns.· Familiarity with automated testing tools and frameworks (e.g., NUnit, x Unit, Selenium, or Cypress).· Experience with cloud platforms (Azure, AWS, or GCP) and basic understanding of cloud-native development.· Proficiency with CI/CD tools (e.g., Jenkins, Azure Dev Ops, Git Lab) and containerization (Docker, Kubernetes).· Understanding of microservices architecture and distributed systems concepts.· Knowledge of caching strategies, message queuing concepts, and search technologies.· Understanding of authentication and authorization patterns including OIDC/OAuth flows and RBAC.· Awareness of resilience patterns and fault-tolerant system design principles. Extra Points· Experience with Flutter or React Native for cross-platform mobile development.· Experience with . NET Aspire, message brokers (Rabbit MQ, Kafka), or caching systems (Redis).· Experience with observability tools (Open Telemetry, Grafana, Elasticsearch) or API gateway implementations (Ocelot).· Familiarity with resilience patterns (Polly), outbox pattern, or multi-tenant data isolation (RLS).· Knowledge of security compliance (PCI DSS), edge security services (WAF, CDN), or payment systems. Soft Skills· Strong communication and collaboration skills for effective teamwork.· Analytical mindset with a proactive approach to solving complex technical challenges.· Ability to work independently with a high degree of self-motivation and focus on quality results. Experience· 5+ years of experience in software development, with a focus on . NET microservices and full stack technologies.· Proven track record in delivering multi-tenant, distributed systems and collaborating within agile teams.

WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.<br><br>WHY WE'RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.<br><br>WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections... now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!<br><br>Requirements<br><br>Key Responsibilities: <br><br>Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.js) Champion the use of tools such as Browser Stack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases Own and lead end-to-end testing for major product releases — from planning to production Conduct root cause analysis for critical issues and work across teams to implement long-term fixes Optimize and maintain CI/CD pipelines (e.g., Jenkins, Git Hub Actions) for fast, reliable feedback cycles Promote and participate in test management processes, using tools like Test Rail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency Advocate for quality in all aspects of the SDLC — including code reviews, architecture discussions, and sprint planning Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing<br><br>Technical Competencies/Skills:<br><br>Software Development/Testing Lifecycles Software Testing Concepts/Techniques Mobile Testing Concepts API Testing Automation Testing DB Testing Manual Testing: Performance Testing Sharp Eye for Details Agile Methodologies (Scrum) Agile Principles Productivity Troubleshooting<br><br>Education <br><br>BSc in Engineering or Computer Science, or equivalent<br><br>Experience :<br><br>6+ years in Software QA Proven expertise with Playwright (Node.js) — must-have Strong understanding of Java Script/Type Script or Java Experience testing modern web applications, REST/Graph QL APIs, and backend services Hands-on with CI/CD tools (e.g., Jenkins, Git Hub Actions, Circle CI) Familiar with tools such as Browser Stack, Applitools, Testim — for cross-browser, visual, and intelligent testing Strong grasp of test management tools (Test Rail, Zephyr, Xray, or similar) and test case lifecycle Exposure to performance, accessibility, and security testing practices<br><br>AI Competencies<br><br>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes Knowledge of (RAG), (MCP), or similar AI integration concepts <br><br>Benefits<br><br>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen The company will contribute up to EUR 25 per month towards staff perks A company bonus scheme applicable as per bonus scheme rules EUR equivalent salaries paid in EGP

We’re seeking a seasoned Senior Full Stack . NET Developer to play a crucial role in developing a high-performance, multi-tenant microservices platform. In this role, you will leverage your experience in . NET technologies, microservices architecture, and full stack development to build scalable, secure, and highly available applications while collaborating closely with cross-functional teams. Core Responsibilities:Full Stack & Microservices Development· Design and develop . NET microservices, Angular web applications, and RESTful APIs with a focus on multi-tenancy, scalability, and maintainability.· Write clean, structured, and well-documented code following best practices.· Conduct comprehensive testing and debugging to ensure high performance and quality standards.· Design and implement data storage solutions with focus on performance, scalability, and data integrity.· Develop and integrate automated testing frameworks to improve efficiency and accuracy.· Collaborate closely with QA and Dev Ops teams to integrate testing within CI/CD pipelines.· Utilize Docker and Kubernetes for containerized deployments and work with API gateways and edge security services.· Automate deployment processes to support reliable and consistent production releases.· Engage in all phases of the software development lifecycle: design, development, testing, and deployment.· Implement role-based access control (RBAC) with hierarchical roles and integrate with OIDC/OAuth identity providers.· Design and implement asynchronous messaging patterns for event-driven architectures and system integration.· Implement observability solutions for distributed tracing, metrics, and centralized logging. Qualifications:Technical Skills· Advanced proficiency in C#, ASP. NET Core Web API, Entity Framework Core, Angular, Type Script, Postgre SQL, and Git.· Strong experience with Angular or Blazor for building responsive web applications with OIDC/OAuth authentication flows.· Strong object-oriented programming skills with deep understanding of design patterns, SOLID principles, clean architecture, and domain-driven design (DDD).· Expertise in RESTful API design, JWT/OAuth2 authentication, API versioning, and integration patterns.· Familiarity with automated testing tools and frameworks (e.g., NUnit, x Unit, Selenium, or Cypress).· Experience with cloud platforms (Azure, AWS, or GCP) and basic understanding of cloud-native development.· Proficiency with CI/CD tools (e.g., Jenkins, Azure Dev Ops, Git Lab) and containerization (Docker, Kubernetes).· Understanding of microservices architecture and distributed systems concepts.· Knowledge of caching strategies, message queuing concepts, and search technologies.· Understanding of authentication and authorization patterns including OIDC/OAuth flows and RBAC.· Awareness of resilience patterns and fault-tolerant system design principles. Extra Points· Experience with Flutter or React Native for cross-platform mobile development.· Experience with . NET Aspire, message brokers (Rabbit MQ, Kafka), or caching systems (Redis).· Experience with observability tools (Open Telemetry, Grafana, Elasticsearch) or API gateway implementations (Ocelot).· Familiarity with resilience patterns (Polly), outbox pattern, or multi-tenant data isolation (RLS).· Knowledge of security compliance (PCI DSS), edge security services (WAF, CDN), or payment systems. Soft Skills· Strong communication and collaboration skills for effective teamwork.· Analytical mindset with a proactive approach to solving complex technical challenges.· Ability to work independently with a high degree of self-motivation and focus on quality results. Experience· 5+ years of experience in software development, with a focus on . NET microservices and full stack technologies.· Proven track record in delivering multi-tenant, distributed systems and collaborating within agile teams.

We’re seeking a seasoned Senior Full Stack . NET Developer to play a crucial role in developing a high-performance, multi-tenant microservices platform. In this role, you will leverage your experience in . NET technologies, microservices architecture, and full stack development to build scalable, secure, and highly available applications while collaborating closely with cross-functional teams. Core Responsibilities:Full Stack & Microservices Development· Design and develop . NET microservices, Angular web applications, and RESTful APIs with a focus on multi-tenancy, scalability, and maintainability.· Write clean, structured, and well-documented code following best practices.· Conduct comprehensive testing and debugging to ensure high performance and quality standards.· Design and implement data storage solutions with focus on performance, scalability, and data integrity.· Develop and integrate automated testing frameworks to improve efficiency and accuracy.· Collaborate closely with QA and Dev Ops teams to integrate testing within CI/CD pipelines.· Utilize Docker and Kubernetes for containerized deployments and work with API gateways and edge security services.· Automate deployment processes to support reliable and consistent production releases.· Engage in all phases of the software development lifecycle: design, development, testing, and deployment.· Implement role-based access control (RBAC) with hierarchical roles and integrate with OIDC/OAuth identity providers.· Design and implement asynchronous messaging patterns for event-driven architectures and system integration.· Implement observability solutions for distributed tracing, metrics, and centralized logging. Qualifications:Technical Skills· Advanced proficiency in C#, ASP. NET Core Web API, Entity Framework Core, Angular, Type Script, Postgre SQL, and Git.· Strong experience with Angular or Blazor for building responsive web applications with OIDC/OAuth authentication flows.· Strong object-oriented programming skills with deep understanding of design patterns, SOLID principles, clean architecture, and domain-driven design (DDD).· Expertise in RESTful API design, JWT/OAuth2 authentication, API versioning, and integration patterns.· Familiarity with automated testing tools and frameworks (e.g., NUnit, x Unit, Selenium, or Cypress).· Experience with cloud platforms (Azure, AWS, or GCP) and basic understanding of cloud-native development.· Proficiency with CI/CD tools (e.g., Jenkins, Azure Dev Ops, Git Lab) and containerization (Docker, Kubernetes).· Understanding of microservices architecture and distributed systems concepts.· Knowledge of caching strategies, message queuing concepts, and search technologies.· Understanding of authentication and authorization patterns including OIDC/OAuth flows and RBAC.· Awareness of resilience patterns and fault-tolerant system design principles. Extra Points· Experience with Flutter or React Native for cross-platform mobile development.· Experience with . NET Aspire, message brokers (Rabbit MQ, Kafka), or caching systems (Redis).· Experience with observability tools (Open Telemetry, Grafana, Elasticsearch) or API gateway implementations (Ocelot).· Familiarity with resilience patterns (Polly), outbox pattern, or multi-tenant data isolation (RLS).· Knowledge of security compliance (PCI DSS), edge security services (WAF, CDN), or payment systems. Soft Skills· Strong communication and collaboration skills for effective teamwork.· Analytical mindset with a proactive approach to solving complex technical challenges.· Ability to work independently with a high degree of self-motivation and focus on quality results. Experience· 5+ years of experience in software development, with a focus on . NET microservices and full stack technologies.· Proven track record in delivering multi-tenant, distributed systems and collaborating within agile teams.

JOB PURPOSEManage the design, implementation, performance tuning, security hardening and high-availability management of enterprise-grade Postgre SQL database environments supporting mission-critical financial and payment processing systems. through complex database architectures, disaster recovery planning and compliance with industry regulatory standards including PCI-DSS and ISO 27001. KEY ACCOUNTABILITIESDatabase Administration & Operations Install, configure, and maintain Postgre SQL database servers across development, staging, and production environments. Monitor and manage database health, performance, availability, and capacity to ensure SLAs are consistently met. Develop, implement and test backup and recovery strategies including Point-in-Time Recovery and continuous archiving. Perform regular database maintenance tasks. Manage database schemas, users, roles, and access permissions in alignment with least-privilege principles. Performance Tuning & Optimization Analyze and optimize slow queries using the diagnostic tools. Design and maintain optimal indexing strategies to maximize query performance. Tune Postgre SQL configuration parameters based on workload profiles. Conduct capacity planning, workload forecasting, and database growth analysis. Collaborate with application development teams on schema design, query optimization, and best practices. High Availability & Disaster Recovery Design and manage HA solutions using Postgre SQL Streaming Replication, logical replication, and auto failover. Configure and maintain connection pooling for scalable application connectivity. Participate in Active-Active and Active-Passive datacenter architecture design and implementation. Execute and validate DR failover/failback procedures ensuring RTO and RPO targets are achieved. Maintain and test disaster recovery runbooks and business continuity plans. Security & Compliance Implement and enforce database security controls in compliance with PCI-DSS, ISO 27001, and applicable CBE regulations. Manage database encryption, audit logging, and data masking for sensitive financial data. Conduct periodic database security assessments, vulnerability scans, and remediation activities. Ensure access control policies, privileged user monitoring, and audit trails are in place and operational. Support internal and external audit activities by providing evidence and documentation as required. Automation & Dev Ops Integration Develop and maintain database automation scripts for operations. Integrate Postgre SQL operations into CI/CD pipelines and infrastructure-as-code frameworks. Implement database change management and version control practices. Participate in Agile/Dev Ops ceremonies and contribute to infrastructure improvement initiatives. Documentation & Knowledge Transfer Maintain documentation for database architectures, configurations, runbooks and standard operating procedures. Mentor and coach junior DBA team members, fostering knowledge transfer and skills development. Prepare and present technical reports, capacity plans, and performance dashboards to management.<br>KNOWLEDGE, SKILLS & COMPETENCIESEducation Background Bachelor’s degree in computer science, Information Technology, or related technical discipline. Advanced degrees or equivalent professional certifications are a strong advantage. Competencies Analytical Thinking: Diagnose complex database issues and derive root causes quickly under pressure. Proactive Ownership: Takes full responsibility for database availability and performance, with a continuous improvement mindset. Communication: Communicates technical concepts clearly to technical & non-technical business stakeholders. Security Awareness: Strong understanding of data security principles and a compliance-first approach to all database activities. Team Collaboration: Works effectively across DBA, development, infrastructure, and security teams in a matrixed environment. Mentorship: Demonstrates leadership by guiding junior DBAs and promoting best practices. Language Skills Fluent English (Written & Spoken) Years of Experience5+ years of overall database administration experience with minimum of 3 years specializing in Postgre SQL. Internal Stakeholders Java Architect / Software Engineering & Digital / QA / Dev Ops / Product Owners / Info Sec External Stakeholders Technical contacts / Payment schemes / Third-party vendors / Integration Partners

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Creating prototypes, designing and building modules and solutions in iterative agile cycles</li> <li>Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables</li> <li>Performing peer reviews, collaborating with architects and other developers</li> <li>Providing software-related operations support</li> <li>Developing API and integration capabilities and preparing low-level designs for team members, in collaboration with solution/software architect</li> <li>Deploying and maintaining software using public clouds, such as AWS or Azure</li> <li>Guiding project teams on technology strategy related to coding practices, continuous integration, and automated deployment</li> <li>Being hands-on and engaging in coding to help the team develop its solution and solve all surfacing problems at hand</li> <li>Identifying and removing technical impediments</li> <li>Providing the team a roadmap for implementing software engineering practices for higher code quality</li> <li>Developing software applications using relational and NoSQL databases</li> <li>Maintaining high standards of software quality within the team by establishing good practices</li> <li>Sharing responsibility with the product owner for building reusable and scalable components</li> <li>Writing clean readable code, debugging complex problems that span systems, prioritizing, and getting things done with a high level of efficiency</li> <li>Building FinTech platform and making use of microservices architecture</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>5+ years of experience in Java, Spring framework, OOP, MySQL DB, API Gateway, design patterns, microservices architecture & distributed systems, with deep insight into newest technologies</li> <li>Deep experience in containerization</li> <li>Experience in payments and FinTech</li> <li>Very good knowledge of client/server architectures is a plus</li> <li>Hands-on experience in CI/CD pipelines and DevOps tools</li> <li>Vendor management for architecting and reviewing the designs and implemented architectures and solutions</li> <li>Expert-level experience in building Java Spring applications on modern architecture (think microservice-based cloud native apps)</li> <li>Knowledge on web service communication (through different channels, HTTPS calls to transport XML, JSON format data)</li> <li>Experience designing well-defined RESTful APIs</li> <li>Delivering exceptional client service and solutions</li> <li>Detailing of the technical specifications required to deliver the functional requirements of the solution</li> <li>Ability to provide estimation of effort for technical developments</li> <li>Ability to manage stream deliverables</li> <li>Responsible for issue resolution post go-live and transition to support</li> <li>Previous experience or willingness to work in a fast-paced Agile environment</li> <li>Good knowledge of Unix/Linux operating system environments</li> <li>Security, authentication, authorization techniques</li> <li>Must have technical/professional qualifications:</li> <ul> <li>Engineering graduate</li> <li>Ability to learn new technologies quickly and efficiently</li> <li>Excellent communication skills, both written and verbal</li> <li>Excellent time management with a strong sense of urgency</li> </ul> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please let us know so we can support you accordingly.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.</p><p>WHY WE RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.</p><p>WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!</p><p>Key Responsibilities:</p><ul><li>Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.js).</li><li>Champion the use of tools such as BrowserStack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility.</li><li>Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases.</li><li>Own and lead end-to-end testing for major product releases from planning to production.</li><li>Conduct root cause analysis for critical issues and work across teams to implement long-term fixes.</li><li>Optimize and maintain CI/CD pipelines (e.g., Jenkins, GitHub Actions) for fast, reliable feedback cycles.</li><li>Promote and participate in test management processes, using tools like TestRail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency.</li><li>Advocate for quality in all aspects of the SDLC including code reviews, architecture discussions, and sprint planning.</li><li>Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing.</li></ul><p>Technical Competencies/Skills:</p><ul><li>Software Development/Testing Lifecycles</li><li>Software Testing Concepts/Techniques</li><li>Mobile Testing Concepts</li><li>API Testing</li><li>Automation Testing</li><li>DB Testing</li><li>Manual Testing: Performance Testing</li><li>Sharp Eye for Details</li><li>Agile Methodologies (Scrum)</li><li>Agile Principles</li><li>Productivity</li><li>Troubleshooting</li></ul><p>Education</p><ul><li>BSc in Engineering or Computer Science, or equivalent</li></ul><p>Experience :</p><ul><li>6+ years in Software QA.</li><li>Proven expertise with Playwright (Node.js) must-have.</li><li>Strong understanding of JavaScript/TypeScript or Java .</li><li>Experience testing modern web applications, REST/GraphQL APIs, and backend services.</li><li>Hands-on with CI/CD tools (e.g., Jenkins, GitHub Actions, CircleCI).</li><li>Familiar with tools such as Browser Stack, Applitools, Testim for cross-browser, visual, and intelligent testing.</li><li>Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.</li><li>Exposure to performance, accessibility, and security testing practices.</li></ul><p>AI Competencies</p><ul><li>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.</li><li>Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.</li><li>Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.</li><li>Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.</li><li>Knowledge of (RAG), (MCP), or similar AI integration concepts .</li></ul><p>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.</p><p>The company will contribute up to EUR 25 per month towards staff perks</p><p>A company bonus scheme applicable as per bonus scheme rules</p><p>EUR equivalent salaries paid in EGP</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc in Engineering or Computer Science, or equivalent</li><li>6+ years in Software QA.</li><li>Proven expertise with Playwright (Node.js) must-have.</li><li>Strong understanding of JavaScript/TypeScript or Java .</li><li>Experience testing modern web applications, REST/GraphQL APIs, and backend services.</li><li>Hands-on with CI/CD tools (e.g., Jenkins, GitHub Actions, CircleCI).</li><li>Familiar with tools such as Browser Stack, Applitools, Testim for cross-browser, visual, and intelligent testing.</li><li>Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.</li><li>Exposure to performance, accessibility, and security testing practices.</li><li>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.</li><li>Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.</li><li>Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.</li><li>Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.</li><li>Knowledge of (RAG), (MCP), or similar AI integration concepts .</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity</strong></p><br><br><p>We are now looking for a BSS Solution Architect with primary competence in Charging Solutions to drive complex customer engagements and transformation programs in the Monetization/BSS domain. In this role, you will lead the end-to-end solution design for Ericsson Charging (EC) and Digital Monetization Platform (DMP)-based solutions and work closely with customers and delivery organizations to secure high-quality, cost-efficient solutions that meet business and technical requirements.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Lead end-to-end solution architecture for BSS Charging solutions (online/offline charging, convergent charging, policy, and billing) based on Ericsson Charging Solutions.</li><li>Translate customer business and marketing requirements into E2E solution designs, HLDs and LLDs covering Charging, Customer/Party Management, Product Catalog, and Order Management, and see it through until customer acceptance.</li><li>Own the definition of interfaces and integration patterns between Charging/BSS and surrounding systems (Core Network, IMS, PCRF/PCF, DMP, CRM, Mediation, Payment, DWH/BI, Partner systems).</li><li>Ensure solutions follow Ericsson guidelines, 3GPP standards and customer architecture principles.</li><li>Design Native and cloud-based deployment architectures, including capacity, availability, resilience, security and observability.</li><li>Lead and participate in customer workshops, requirement clarification, use case elaboration and solution validation.</li><li>Support presales activities, including technical scope definition, BoQ/effort estimation, solution description in proposals and SoW inputs.</li><li>Provide technical leadership to delivery teams during implementation, testing and acceptance, and support troubleshooting of complex issues.</li><li>Contribute to competence development by sharing best practices, mentoring, and supporting internal trainings.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>BSc in Telecommunications, Computer Science, or equivalent.</li><li>Years of experience : 9 years of relevant experience in the BSS/Telecom domain,&nbsp;a minimum of 5–7 years as a Solution Architect in BSS/Charging.</li><li>Experience in designing and documenting E2E solutions, including functional requirements, integration contracts and non-functional requirements (performance, capacity, resilience, security).</li><li>Strong hands-on expertise in Online Charging Solutions, preferably Ericsson Charging, and real-time charging use cases across voice, data, digital services, bundles, promotions, and notifications for both B2C and B2B.</li><li>Solid understanding of 3GPP charging and policy standards (Gy/Ro/Sy, 5G SBI) and familiarity with TM Forum SID, eTOM and key Open APIs.</li><li>Solid experience in integration patterns and protocols, including REST/HTTP &amp; JSON, API Gateway and security concepts, SFTP/file-based flows.</li><li>Experience in designing and delivering BSS/Charging solutions on cloud-native platforms with Kubernetes (deployments, services, ingress, resources, troubleshooting) across major distributions (OpenShift, Tanzu, EKS, AKS, GKE or similar).</li><li>Understanding of non-functional aspects of BSS applications (metrics, logs, tracing, health checks) and the ability to design highly available, resilient, DR-ready topologies (multi-site, active/active or active/standby).</li><li>Strong product and offer modelling skills: CF/ RF services, bundles, add-ons, discounts, lifecycle &amp; validity, subscription activation, balance &amp; quota management, billing/usage aggregation, and B2C/B2B customer hierarchies.</li><li>Understanding of security and privacy aspects in BSS (data protection, access control, encryption, vulnerabilities management).</li><li>Relevant certifications in cloud, Kubernetes or TM Forum are an advantage.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;786798 </p><br><br><br><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Digital transformation is a journey, not a one-off event. It needs to be nurtured and grown by talented people who experiment, fail fast, innovate, and fight ambiguity in place to shape our digital future.</p> <p>So, we are looking for an experienced and passionate Tech Lead to drive the design, development, and delivery of scalable digital solutions that serve millions of customers.</p> <p>As a Tech Lead, you will combine technical excellence, engineering leadership, and strategic thinking to guide a high-performing agile team. You will work closely with Product Owners, Solution Architects, Engineering Managers, and business stakeholders to transform business requirements into reliable, secure, and scalable digital products.</p> <p>This is a hands-on leadership role where you will lead by example, contribute to architecture and development, mentor engineers, and help shape the future of Vodafone's digital platforms.</p> <h4>Role responsibilities</h4> <p><strong>Technical leadership</strong></p> <ul> <li>Help the team plan, prioritize, and make the right trade-offs, ensuring business goals are achieved while also realizing your long-term technical vision.</li> <li>Lead the technical design and delivery of digital products and services.</li> <li>Define scalable, resilient, and secure software architectures.</li> <li>Drive technical decision-making and establish engineering best practices.</li> <li>Review solution designs and ensure alignment with enterprise architecture standards.</li> <li>Lead technical estimations, planning activities, and delivery execution.</li> <li>Collaboration: communicate your views both when specifying new features with stakeholders and while providing technical mentorship to your colleagues.</li> </ul> <p><strong>Software engineering</strong></p> <ul> <li>Participate in hands-on development of critical platform components.</li> <li>Design and develop high-performance microservices and APIs.</li> <li>Ensure software quality through code reviews, automated testing, and engineering standards.</li> <li>Optimize applications for scalability, performance, availability, and security.</li> <li>Drive adoption of modern software engineering practices and emerging technologies.</li> </ul> <p><strong>Team leadership & mentorship</strong></p> <ul> <li>Mentor and invest in your people. Through real conversations, honest feedback, and hands-on coaching, you help them grow faster than they would anywhere else.</li> <li>Foster a culture of ownership, accountability, collaboration, and continuous learning.</li> <li>Lead technical discussions, design reviews, and knowledge-sharing sessions.</li> </ul> <p><strong>Product & stakeholder collaboration</strong></p> <ul> <li>Partner with Product Owners and business stakeholders to understand requirements and define technical solutions.</li> <li>Translate business objectives into technical roadmaps and actionable engineering plans.</li> <li>Balance short-term delivery goals with long-term platform sustainability.</li> <li>Drive roadmap discussions and provide technical guidance during product planning.</li> </ul> <p><strong>Innovation & AI enablement</strong></p> <ul> <li>Evaluate emerging technologies and recommend innovative solutions.</li> <li>Explore opportunities to leverage AI, automation, and intelligent systems within digital products.</li> <li>Collaborate with stakeholders to align AI-driven solutions with business objectives.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Bachelor's or master’s degree in computer science, computer engineering, information technology, artificial intelligence, or a related field.</li> <li>7+ years of software engineering experience with strong backend development expertise.</li> <li>2+ years of experience leading technical teams, projects, or major initiatives.</li> <li>Proven experience designing and delivering enterprise-scale software solutions.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Experience working within Agile/Scrum environments.</li> <li>Excellent communication and stakeholder management capabilities.</li> <li>Product-oriented mindset with a focus on delivering business value through technology.</li> </ul> <p><strong>Our tech:</strong> Java 21/25 (Spring 6 with Spring Boot 3.5, Hibernate), Maven, Kong, Keycloak, RabbitMQ, Kafka, Oracle DB, Redis, Elastic ELK, Git, Docker, AWS, Azure, Helm, Kubernetes, Jenkins, OpenShift, Python 3.x.</p> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Data platform engineering: Design and maintain scalable batch and near-real-time data pipelines across mobile applications, NFC/fuel transactions, station integrations, ERP integrations, payments, support systems, and operational databases Data modeling: Create clean, reusable data models for core entities such as customers, vehicles, drivers, stations, transactions, wallets, limits, invoices, products, maintenance services, and geographic coverage Reliability and quality: Implement data validation, lineage, observability, alerting, reconciliation, and automated quality checks to ensure business-critical dashboards and reports are accurate and timely Analytics enablement: Partner with analytics, product, finance, operations, and customer success teams to deliver self-service datasets, metrics layers, and well-documented data marts Performance and cost optimization: Tune queries, storage layouts, orchestration schedules, and cloud resources to improve platform performance and manage infrastructure cost Data governance and security: Apply data access controls, PII handling, retention practices, auditability, and compliance-aware engineering patterns across the data lifecycle Integration engineering: Build robust ingestion patterns for APIs, webhooks, CDC, files, event streams, third-party integrations, and partner station data feeds Dev Ops for data: Use CI/CD, version control, automated testing, infrastructure-as-code, and deployment standards for data pipelines and transformations Incident management: Troubleshoot data incidents, conduct root-cause analysis, reduce recurring failures, and communicate impact clearly to stakeholders Technical mentorship: Review designs and code, establish engineering standards, mentor junior team members, and raise the quality bar for data engineering at Petro App<br><br>Requirements<br><br>Required qualifications<br><br>5+ years of professional experience in data engineering, analytics engineering, platform engineering, or backend engineering with strong data ownership Advanced SQL skills, including query optimization, data modeling, window functions, incremental transformations, and large-table performance tuning Strong Python programming experience for data pipelines, automation, testing, and production-grade data workflows Hands-on experience with workflow orchestration such as Airflow, Dagster, Prefect, or similar tools Experience with modern data warehouses or lakehouse platforms such as Big Query, Snowflake, Redshift, Databricks, Delta Lake, Iceberg, or equivalent Experience building reliable ELT/ETL pipelines using tools such as dbt, Spark, Kafka, Flink, Fivetran, Stitch, custom API ingestion, or CDC frameworks Practical understanding of data quality, schema evolution, monitoring, alerting, backfills, idempotency, and failure recovery Experience designing dimensional, wide-table, and event-based data models for BI, analytics, and operational reporting Comfort working with cloud platforms such as AWS, GCP, or Azure, plus Git-based engineering workflows Strong communication skills with the ability to translate business requirements into clear technical designs and delivery plans<br><br>Preferred qualifications<br><br>Experience in fintech, payments, fleet management, logistics, mobility, marketplace, fuel, or high-volume transaction platforms Knowledge of event-driven architectures, streaming data, CDC, API integrations, data contracts, and data mesh or domain-oriented data ownership Experience supporting BI tools such as Power BI, Looker, Tableau, Metabase, Superset, or similar platforms Familiarity with MLOps or feature engineering for fraud detection, anomaly detection, forecasting, customer segmentation, or optimization use cases Experience with data privacy, access control, encryption, secrets management, and compliance expectations in the Middle East or multi-country operations<br><br>Core technical stack expectations<br><br>The exact stack may evolve, but the successful candidate should be comfortable operating across the following categories:<br><br>Languages: SQL, Python; optional Scala or Java for distributed processing Transformation and modeling: dbt or equivalent; dimensional modeling; metrics layers Orchestration: Airflow, Dagster, Prefect, or similar Storage and compute: cloud warehouse, data lake/lakehouse, object storage, distributed processing Streaming and integration: Kafka or equivalent, CDC, APIs, webhooks, files, partner data feeds Engineering practices: Git, CI/CD, automated tests, Docker, Kubernetes or containerized deployment, Terraform or infrastructure-as-code Observability: data quality checks, lineage, pipeline monitoring, logs, alerts, runbooks, and service-level objectives for data products<br><br>Benefits<br><br>Competitive salary and benefits package Opportunity to work on cutting-edge technology with a passionate team Career growth and development opportunities A collaborative and inclusive work environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><p>1-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have the capability to Develop mechanical designs from concept to detailed (IFC) stages.</p><p>2-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead mechanical design, overseeing calculations, specifications, and compliance with regional, international standards and codes.</p><p>3-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform load calculations and system sizing and support BOQ/specification development.</p><p>4-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop the project technical reports.</p><p>5-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with electrical, structural, and architectural teams.</p><p>&nbsp;</p><p><b>Minimum Requirements:</b></p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Mechanical Engineering.</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong experience in mechanical design work for different building types including commercial and health care facilities.</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong experience in mechanical design work for pumping stations and treatment plants.</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be aware about the international design codes, standard and regulations.</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong knowledge of design software such HAP, ELITE … etc.</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AutoCAD, REVIT, and BIM strong knowledge is a must.&nbsp;</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent writing skills and proficiency with technical reports.</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good interpersonal skills.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Minimum Requirements:</b></p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Mechanical Engineering.</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong experience in mechanical design work for different building types including commercial and health care facilities.</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong experience in mechanical design work for pumping stations and treatment plants.</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be aware about the international design codes, standard and regulations.</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Have a strong knowledge of design software such HAP, ELITE … etc.</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;AutoCAD, REVIT, and BIM strong knowledge is a must.&nbsp;</p><p>7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent writing skills and proficiency with technical reports.</p><p>8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good interpersonal skills.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are seeking a skilled and service-oriented Technical Support &amp; Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments. In this role, you will work closely with customers, internal development teams, and third-party vendors to ensure successful deployment, configuration, and ongoing optimization of enterprise software solutions.</p><br><p>The ideal candidate combines strong technical expertise with excellent communication and problem-solving abilities. This position is well suited to professionals who enjoy troubleshooting complex issues, integrating software with external systems, and helping clients maximize the value of technology solutions. Experience in financial software or wealth management platforms is an advantage.</p><br><br>Job Description<br><p>Customer Support</p><br><ul><li>Deliver support services in accordance with established Service Level Agreements (SLAs) and Performance Level Agreements (PLAs).</li><li>Troubleshoot and resolve issues related to software functionality, user access, and system configuration.</li><li>Escalate complex incidents to development or technical teams and monitor progress through resolution.</li><li>Document issues, root causes, and solutions in the support ticketing system.</li><li>Educate clients on product features, updates, and best practices through documentation, webinars, and virtual meetings.</li></ul><p>Software Integration</p><br><ul><li>Gather and analyze client integration requirements.</li><li>Install, configure, and integrate software solutions with client systems and third-party platforms.</li><li>Collaborate with development teams to design, test, and validate new integrations.</li><li>Create and maintain business and technical documentation for deployment and integration processes.</li><li>Provide post-implementation support and optimize system performance.</li></ul><p>Cross-Functional Collaboration</p><br><ul><li>Serve as the technical liaison between clients, internal teams, and external vendors.</li><li>Support the sales team by providing technical input during pre-sales discussions.</li><li>Share customer feedback with product and engineering teams to guide future enhancements.</li><li>Maintain and manage software configuration across integrated environments.</li><li>Contribute to project analysis and delivery activities when needed.</li></ul><p>Continuous Improvement</p><br><ul><li>Identify opportunities to streamline support processes and improve customer satisfaction.</li><li>Stay current with emerging technologies, integration methods, and support best practices.</li><li>Participate in ongoing training to strengthen product and technical knowledge.</li></ul><br>Qualifications<br><p>Education</p><br><ul><li>Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Master’s degree is a plus.</li><li>Strong written and spoken English communication skills.</li></ul><p>Experience</p><br><ul><li>3 to 5 years of experience in technical support, software integration, or service management.</li><li>Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable.</li><li>Proven ability to improve support processes and enhance client satisfaction.</li></ul><p>Technical Skills</p><br><ul><li>Strong hands-on experience with Oracle Database, including SQL and PL/SQL.</li><li>Experience with CI/CD pipelines.</li><li>Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure.</li><li>Understanding of microservices architecture.</li><li>Experience with software testing tools, including unit and system-level testing.</li><li>Solid knowledge of software design, development, debugging, and deployment methodologies.</li><li>Experience with Apache Subversion (SVN) and other version control systems.</li></ul><p>Professional Skills</p><br><ul><li>Strong analytical and problem-solving capabilities.</li><li>Excellent client-facing, communication, and relationship management skills.</li><li>Ability to manage expectations and resolve conflicts effectively.</li><li>High attention to detail and ability to perform under pressure.</li><li>Fast learner with a proactive and flexible mindset.</li><li>Willingness to work outside regular business hours when necessary to resolve critical issues.</li><li>Willingness to travel internationally on occasion.</li></ul><p>Preferred Qualifications</p><br><ul><li>Knowledge of wealth management and financial services processes.</li><li>Experience with enterprise product suites and business-oriented software solutions.</li><li>Strong customer-first mindset with a commitment to delivering exceptional service.</li></ul><br>Additional Information<br><p><strong>WHY YOU’LL LOVE US</strong></p><br><ul><li>All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)</li><li>Social insurance</li><li>Open-door management policy</li><li>Full Medical insurance</li><li>Accommodation and Transportation Allowance</li><li>Friendly environment that values innovation and efficiency</li><li>Exciting opportunities for career growth and talent development</li><li>Feedback encouragement</li><li>Recognition and reward programs</li><li>Competitive salaries and incentives</li><li>Friendly environment</li><li>Flexible and Comfortable schedule</li><li>Fun committees</li><li>Monetary rewards</li><li>Fun, smart and creative people</li><li>Career possibilities with growing team</li><li>Paid vacations</li><li>Social benefits</li></ul><p>For more information about Nile Bits, please visit our website:</p><br><p>https://www.nilebits.com</p><br><br><br> </div>

<p><h4>About Benya Group</h4> <p>AlfaBenya is the powerhouse collaboration between alfanar, a leader in electrical products' manufacturing and construction in the Middle East and Asia, and Benya Group, the top-tier digital solutions and ICT infrastructure provider in Egypt, Africa, and the Middle East. Serving as the cornerstone of digital solutions and ICT infrastructure, Benya Group is redefining technological excellence across Egypt, Africa, and the Middle East pioneering the frontier of digital solutions and ICT infrastructure.</p> <h4>Shaping the digital future of your business</h4> <p>At the core of our business, we are a driving force in Information and Communication Technology (ICT), driving operational excellence and innovation across the enterprise, government, telecommunications, and banking sectors in the Kingdom of Saudi Arabia.</p> <h4>Our purpose</h4> <p>We accelerate business success in the rapidly expanding market of Saudi Arabia. Our focus is on providing cutting-edge solutions in digital transformation, infrastructure, and renewable energy.</p> <h4>A gateway to agile, intelligent ICT</h4> <p>Outdated ICT frameworks are a relic of the past. With alfaBenya, you transition to an agile, intelligent infrastructure that turns challenges into opportunities effortlessly.</p> <p>Our end-to-end solutions go beyond fulfilling immediate needs; they set new industry standards. We deploy globally renowned practices to deliver operational excellence and transformative business outcomes.</p> <h4>AlfaBenya's comprehensive solutions</h4> <p>AlfaBenya bridges the gap between ambition and realization, providing a comprehensive suite of ICT services that elevate your operational capabilities. From orchestrating Smart City initiatives to pioneering next-gen data centers, our portfolio is a blend of state-of-the-art solutions designed to solve complex problems, achieve efficiency, and enhance your operations digitally.</p> <h4>Our services</h4> <ul> <li>Building next-generation data centers</li> <li>Automated operations excellence</li> <li>Architecting robust networking foundations</li> <li>Robust security</li> <li>Robotics & soft robotics</li> <li>Internet of Things</li> <li>Artificial intelligence & deep learning</li> </ul> <h4>Job purpose</h4> <p>Create, implement, and monitor project planning activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Policies & procedures:</strong><br> Ensure compliance with policies and guidelines to establish appropriate cost control and schedule practices for the company.</p> <p><strong>Project schedule:</strong><br> Create and develop project schedules (baseline, revisions, recovery schedules) to ensure implementation in line with schedule best practices.<br> Develop project schedule, work breakdown structures, and weightages in accordance with Alfanar planning manuals for follow-up and control.<br> Initiate and maintain updated detailed project schedules and forecasting reports based on trend analysis throughout the life cycle to ensure project health and highlight any potential risks.</p> <p><strong>Project budget:</strong><br> Create and maintain updated detailed project cash flows and forecasting reports based on trend analysis throughout the life cycle of the project.<br> Create project cost structures/breakdowns (tender budget) on SAP to ensure the implementation of cost control procedures.<br> Reconcile and analyze project budget revisions closely with the finance department, increasingly in a consultancy role for verification of estimates (actual cost, plan POC, actual POC, etc.).</p> <p><strong>Project reports:</strong><br> Analyze project schedule and cost reports and establish reporting frequency for project stakeholders based on the criticality of deliverables on a daily, weekly, or monthly basis.<br> Analyze project cost and establish reporting frequency based on the criticality of deliverables.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> To have a vision and a plan for the career path and how to achieve it.</p> <p><strong>Delivery:</strong><br> Perform planned activities to meet operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide periodic reports detailing deviations and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety and environment:</strong><br> Ensure compliance with relevant safety, quality, and environmental management procedures and controls within the defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in electrical engineering or any relevant field.</p> <h4>Work experience</h4> <p>2 to 5 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Cost control</li> <li>Project planning</li> <li>Project scheduling</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a skilled professional to manage and support end-to-end service change management processes, ensuring the stability and quality of global Vodafone services. This role plays a key part in evaluating, coordinating, and optimising change requests while collaborating with stakeholders across multiple functions to minimise service impact and enhance operational efficiency.</p> <h4>What you’ll do</h4> <ul> <li>Review and ensure high-quality documentation for change requests (CRQs)</li> <li>Support change owners in planning, preparing, and executing service changes</li> <li>Assess the potential impact of changes on live services and ensure risks are properly evaluated</li> <li>Ensure all change requests are reviewed, approved, and authorised by relevant stakeholders</li> <li>Drive adherence to change management processes and ensure compliance across activities</li> <li>Assign and coordinate change requests across the appropriate internal teams</li> <li>Recommend and implement continuous improvement initiatives within change management processes</li> <li>Facilitate communication across internal teams, external partners, and stakeholders regarding changes and service impact</li> </ul> <h4>Who you are</h4> <ul> <li>Experience in change management and service management within an IT or telecommunications environment</li> <li>Strong understanding of ITIL-based change management processes</li> <li>Demonstrated experience in data centre services, network services, or application operations</li> <li>Ability to evaluate service impact and ensure operational stability</li> <li>Effective communication skills with the ability to engage diverse stakeholders</li> <li>Analytical thinking with a focus on process compliance and continuous improvement</li> <li>Proven experience (4+ years) in service management or a related field</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on global programmes impacting critical customer services</li> <li>Exposure to international stakeholders, technologies, and large-scale service environments</li> <li>A collaborative environment focused on innovation, continuous improvement, and knowledge sharing</li> <li>Professional growth through hands-on involvement in change and service management processes</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced change management frameworks and global service governance practices</li> <li>Stakeholder engagement and cross-functional collaboration skills</li> <li>Risk assessment and service impact analysis within complex IT environments</li> <li>Continuous improvement methodologies within service management</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a detail-oriented and customer-focused professional to manage and resolve technical incidents affecting Vodafone Germany enterprise customers. This role involves handling both standard and complex issues across fixed products such as Internet, MPLS, VoIP, and cloud services, ensuring timely resolution within defined service levels in a dynamic, customer-critical environment.</p> <h4>What you’ll do</h4> <ul> <li>Troubleshoot, identify, and resolve technical faults impacting enterprise customers.</li> <li>Manage incidents within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li> <li>Collaborate with internal technical teams, external carriers, and third-party providers to resolve complex issues.</li> <li>Maintain clear and effective communication with stakeholders throughout the incident lifecycle.</li> <li>Work on a rotational shift basis, including 24/7 coverage, weekends, and public holidays.</li> </ul> <h4>Who you are</h4> <ul> <li>Up to 2 years of experience in network operations or troubleshooting within IP-based environments.</li> <li>Foundational knowledge of IP networking concepts, including routing, switching, DNS, and DHCP.</li> <li>Awareness of fixed, mobile, and converged telecom products is advantageous.</li> <li>Strong analytical and problem-solving skills with a structured approach to incident handling.</li> <li>Excellent communication skills with a strong customer-centric mindset.</li> <li>Fluency in German (minimum C1 level, written and spoken).</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international enterprise customers within Vodafone Germany.</li> <li>Opportunity to work with advanced networking technologies and telecom solutions.</li> <li>Collaborative working environment with cross-functional teams and industry partners.</li> <li>Continuous learning through hands-on technical troubleshooting and operations support.</li> <li>Development of communication and stakeholder management skills in a global setting.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident management and troubleshooting techniques in complex IP environments.</li> <li>Practical knowledge of enterprise telecom solutions including Internet, MPLS, VoIP, and cloud.</li> <li>Stakeholder communication and collaboration across multiple technical domains.</li> <li>SLA-driven service delivery and operational excellence.</li> <li>Problem-solving and analytical thinking in high-pressure, customer-critical situations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a technically capable and customer-focused individual to resolve standard and complex technical issues related to Vodafone Germany fixed products, including internet, MPLS, VOIP, and cloud solutions, within a fast-paced and customer-critical environment. This role offers an opportunity to work closely with enterprise customers and internal teams while ensuring service excellence through adherence to SLAs and KPIs.</p> <h4>What you'll do</h4> <ul> <li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany enterprise customers</li> <li>Resolve incidents within agreed Service Level Agreements (SLAs) and meet defined Key Performance Indicators (KPIs)</li> <li>Collaborate with internal competence teams, carriers, and third-party partners to ensure timely ticket resolution</li> <li>Operate within a 24/7 shift rota, including weekends and public holidays</li> </ul> <h4>Who you are</h4> <ul> <li>Up to 2 years of experience in troubleshooting and network operations within IP-based complex solutions</li> <li>Foundational knowledge of IP and voice technologies, including routing, switching, and IP services (e.g., DNS, DHCP)</li> <li>Understanding of Vodafone fixed, mobile, and convergence products is advantageous</li> <li>Strong customer orientation and effective communication skills</li> <li>Fluent German language proficiency (minimum C1 level, written and spoken)</li> <li>Sound analytical and problem-solving approach</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work in a dynamic, customer-critical technical environment</li> <li>Exposure to enterprise-level network solutions including internet, MPLS, VOIP, and cloud services</li> <li>Collaboration with cross-functional and international teams</li> <li>Structured shift environment offering varied operational experience</li> <li>Career growth within a global organisation focused on technology and transformation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident management and troubleshooting in enterprise telecom environments</li> <li>Practical application of IP networking and voice technologies</li> <li>Stakeholder communication across technical and non-technical teams</li> <li>SLA and KPI-driven service delivery practices</li> <li>Cross-team collaboration and escalation management in complex environments</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Design, plan, deploy and manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p> <h4>Key accountabilities</h4> <p>Key accountabilities and decision ownership:</p> <ul> <li>Develop, implement & maintain network policies, standards and procedures in alignment with industry best practices & compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks.</li> <li>Configure and support routing, switching, wireless, and VPN solutions.</li> <li>Define standards and requirements to manage and monitor network performance and resolve incidents.</li> <li>Support network security integration with firewalls and other security solutions.</li> <li>Maintain network documentation and diagrams.</li> <li>Ensure compliance with network security and operational standards.</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices.</li> </ul> <h4>Project management</h4> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <h4>Stakeholder management</h4> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <h4>Risk management</h4> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to project delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <h4>Compliance & auditing</h4> <ul> <li>Ensure the networks delivery aligns with the relevant regulations, compliance frameworks & industry standards.</li> <li>Oversee internal & external security audits to assess compliance & identify areas for improvement.</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>3 to 5 years experience in network solutions and devices implementations.</li> <li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Proven teamwork skills, with the ability to work and influence others.</li> <li>Excellent command of Arabic and English.</li> <li>Experience in large-scale networking projects across diverse environments.</li> <li>Demonstrated expertise in areas such as strong understanding of TCP/IP, routing, and switching.</li> <li>Ability to troubleshoot complex network issues.</li> <li>Must have technical / professional qualifications:</li> <ul> <li>CCNA / CCNP or equivalent certifications.</li> <li>Understanding of network security fundamentals.</li> <li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms.</li> <li>Strong understanding of ICT systems integration methodologies.</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li> <li>Strong knowledge of network and security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li> <li>Familiarity with networks technologies and tools.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>