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<p>IT Helpdesk Specialist Arabco International Group | Cairo, Egypt | Full-Time, On-Site</p><p>About Arabco International Group Founded in 1977, Arabco International Group is a Cairo-based trading company specializing building materials and related commodities. Through a unique business model connecting supply and demand across the trading, shipping, and production sectors of the cement industry, Arabco has built a strong global network of partners and aims to be a leading player in the international trade of cementitious and building materials.</p><p>Role Overview Arabco is looking for an IT Helpdesk Specialist to join its Cairo office and support the company's day-to-day technology needs. This role is responsible for providing first-line technical support to end users, troubleshooting hardware, software, and network issues, and helping maintain reliable, well-functioning IT systems across the organization. The ideal candidate is hands-on, responsive, and comfortable managing multiple support requests in a fast-paced environment.</p><ul><li><p>Key Responsibilities</p></li><li><p> Respond to and resolve support tickets in a timely and professional manner</p></li><li><p> Troubleshoot hardware, software, printer, and network connectivity issues</p></li><li><p> Install, configure, and maintain desktops, laptops, and peripheral devices</p></li><li><p> Set up and manage user accounts and permissions via Active Directory</p></li><li><p> Support Microsoft Office 365 and related productivity tools</p></li><li><p> Diagnose and resolve basic networking issues (TCP/IP, DNS, DHCP, VPN)</p></li><li><p> Maintain accurate documentation of incidents, resolutions, and recurring issues</p></li><li><p>Escalate complex or unresolved issues to appropriate teams or vendors</p></li><li><p> Maintain IT inventory and ensure equipment is properly tracked and serviced</p></li><li><p> Contribute ideas and feedback to improve IT support processes and service quality</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Qualifications</p></li><li><p> Minimum 1+ year of experience in IT Helpdesk, Technical Support, or a related role</p></li><li><p> Hands-on experience troubleshooting hardware, software, printers, and network connectivity</p></li><li><p> Working knowledge of Windows operating systems, Microsoft Office 365, and Active Directory</p></li><li><p> Familiarity with ticketing systems and IT service management processes</p></li><li><p> Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)</p></li><li><p>Experience installing, configuring, and maintaining desktops, laptops, and peripherals</p></li><li><p> Strong problem-solving, analytical, and communication skills</p></li><li><p> Ability to work independently and manage multiple support requests efficiently</p></li><li><p> Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field</p></li><li><p> IT certifications (CompTIA A+, Network+, Microsoft Certifications, or equivalent) are a plus</p></li></ul><p></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Design and implement appropriate marketing strategies in order to ensure the effective strategic positioning and viability of the property.<br> Increase the profile of the property through the development of a network of sponsors, stakeholders, and patrons.<br> Ensure that all the identified target markets and stakeholders of the property are kept abreast of the developments and other activities at the property and within Rixos.<br> Organise the hotel’s marketing activities and manage relationships with official and private organisations, the press and community.<br> Ensure that all publications and brochures of the property meet high professional and quality standards according to the company visual identity guide.<br> Manage the advertising function in such a way that all advertisements are effective and reflect a positive image of the property.<br> Develop and manage effective direct marketing campaigns to identified target markets using either surface or electronic mailing means.<br> Control the budget allocated for the marketing and promotional functions.<br> Identify strategies for the next year and ensure that operations are carried out according to these strategies.<br> Ensure and control implementation according to contracts.<br> Monitor services delivered in the facility according to the texts in the catalogues.<br> Ensure promotion of the facility. Develop a trade fair programme and strategy.<br> Attend related trade fairs and workshops for promotional purposes.<br> Monitor the operations of meeting groups within the facility through sales representatives.<br> Assist the accounting department in collecting agency receivables by working in coordination with the accounting department.<br> Provide information to senior management about the department’s monthly activities and prepare a monthly sales activity report.<br> Predict and evaluate that all activities and purchased equipment and belongings do not harm the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings.<br> Ensure minimum consumption of currently used materials and equipment (paper, printed materials, etc.).<br> Implement necessary warnings and departmental trainings in order to save energy inside the facility.<br> Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.<br> Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br> Carry out all responsibilities of the department related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree</p> <p><strong>Experience:</strong> At least 6 years of experience in the related field.</p> <p><strong>Foreign language:</strong> Fluent English and other languages.</p> <p><strong>Courses and training:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Good command in more than one area in the related field. Knowledge of competitors, the market and macroeconomic concepts. Sufficient level of experience related to the region worked in. Expected to foresee guest needs and expectations and carry out activities in this direction. Expert level knowledge of all related products and services.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br> Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in a carefree atmosphere.<br> In 2017 Rixos Hotels announced a strategic partnership with Accor Hotels, and in 2022 Rixos became part of Ennismore’s “Immersive Resorts” and became the backbone of “All Inclusive Collection”.</p> <p><strong>Brand network:</strong><br> Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br> With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br> With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!</p> <p><strong>What is special about Rixos service?</strong><br> A culture of noticing the little things and knowing that the little things have always been the big things!</p> <p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br> Apply now, join Rixos and make a difference in others’ lives!</p> <h4>Job description</h4> <p><strong>Director, People & Culture</strong><br> We are seeking an experienced leader with comprehensive expertise in human resources operations and a demonstrated ability to execute strategic initiatives that drive organizational performance and ensure regulatory compliance.</p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Direct and oversee all operations of the People & Culture Department and execute the human resources strategy in alignment with senior leadership directives</li> <li>Establish and maintain professional employee relations standards through structured communication protocols, documented procedures, and adherence to company policies</li> <li>Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight</li> <li>Deliver strategic human resources support to executive leadership and ensure all policies and procedures align with the organization's mission and legal requirements</li> <li>Provide guidance to departmental leaders and senior managers in developing and implementing corrective action plans based on employee feedback and performance data</li> <li>Administer all human resources programs including compensation and benefits administration, leave management, disciplinary procedures, investigations, performance management, talent management, occupational health and safety, and training and development initiatives</li> <li>Develop and manage the annual People & Culture budget, monitor expenditures, prepare month-end financial reports, and forecast departmental accounts</li> <li>Conduct analysis of organizational trends and metrics using the human resources information system (HRIS) and talent management platforms to inform strategic decisions</li> <li>Oversee recruitment operations in accordance with established company policies and procedures</li> <li>Ensure organizational compliance with all applicable employment laws, regulations, and occupational health and safety requirements; conduct regular audits and update policies as necessary</li> <li>Evaluate and enhance human resources processes and practices to optimize operational efficiency and organizational performance</li> <li>Execute disciplinary actions and employee terminations in accordance with company policy and legal requirements</li> <li>Coordinate and oversee employee events and organizational initiatives</li> <li>Provide oversight and support for designated committees including Employee Recognition and Diversity, Equity & Inclusion</li> <li>Ensure adherence to Accor/Ennismore policies and local legislation across all human resources functions</li> <li>Maintain professional standards in all interactions and communications</li> <li>Perform additional duties as assigned</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field</li> <li>Minimum of 10 years of progressive Human Resources Management experience, including responsibility for HR operations and strategic initiatives</li> <li>Demonstrated expertise across all core HR functions including recruitment, compensation and benefits administration, employee relations, performance management, and compliance</li> <li>Advanced proficiency in written and verbal communication with the ability to articulate HR strategy to executive leadership and all organizational levels</li> <li>Proven capability to design and implement leadership development and talent management programs</li> <li>Strong financial acumen with demonstrated experience in budget development, expense management, and financial forecasting</li> <li>Comprehensive knowledge of employment law, regulatory compliance, and occupational health and safety requirements</li> <li>Established track record of building and managing high-performing HR teams</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>Professional HR certification (SHRM-CP, SHRM-SCP, or equivalent)</li> <li>Hospitality industry experience, particularly in hotel or resort operations</li> <li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li> <li>Demonstrated success implementing organizational change initiatives and process improvements</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.</p> <h4>What you’ll do</h4> <ul> <li>Provide technical service desk support for premium business customers with complex network environments.</li> <li>Initiate diagnostics and perform proactive analysis of network faults and alarms.</li> <li>Conduct root cause analysis for network incidents and service disruptions.</li> <li>Support day-to-day operations through effective change and fault management aligned with ITIL practices.</li> <li>Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.</li> <li>Escalate and transfer incidents to relevant technical teams where required for resolution.</li> <li>Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.</li> <li>Assess business impact and ensure timely escalation of critical service issues.</li> <li>Keep customers regularly informed regarding progress and service restoration activities.</li> <li>Participate in customer bridge calls and support technical troubleshooting activities.</li> <li>Manage multiple priorities effectively while maintaining accurate queue management and process compliance.</li> </ul> <h4>Who you are</h4> <ul> <li>CCNA certification is essential.</li> <li>At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.</li> <li>Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.</li> <li>Understanding of LAN switching technologies including VLANs, trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.</li> <li>Exposure to MPLS fundamentals, including LDP, TDP, and traffic engineering, is advantageous.</li> <li>Educational background in engineering, computer networks, telecommunications, or a related discipline.</li> <li>Strong customer engagement and communication skills with the ability to support customers globally.</li> <li>Fluent written and spoken English.</li> <li>Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.</li> <li>CCNP certification would be considered an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work within a global telecommunications environment supporting enterprise customers.</li> <li>Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.</li> <li>Experience working with international customers, vendors, and cross-functional technical teams.</li> <li>Development within a technology-driven environment focused on operational excellence and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced network fault diagnosis and troubleshooting techniques.</li> <li>Incident management and service operations aligned to ITIL principles.</li> <li>End-to-end SLA management and customer communication practices.</li> <li>Root cause analysis and service restoration methodologies.</li> <li>Collaboration with vendors, third parties, and technical support teams within a global operational environment.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality. What you ll do Provide technical service desk support for premium business customers with complex network environments. Initiate diagnostics and perform proactive analysis of network faults and alarms. Conduct root cause analysis for network incidents and service disruptions. Support day-to-day operations through effective change and fault management aligned with ITIL practices. Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs. Escalate and transfer incidents to relevant technical teams where required for resolution. Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues. Assess business impact and ensure timely escalation of critical service issues. Keep customers regularly informed regarding progress and service restoration activities. Participate in customer bridge calls and support technical troubleshooting activities. Manage multiple priorities effectively while maintaining accurate queue management and process compliance. Who you are CCNA certification is essential. At least 1 year of Network Operations Centre (NOC) experience in a technical support environment. Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS. Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN. Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous. Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally. Fluent written and spoken English. Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting. CCNP certification would be considered an advantage. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work within a global telecommunications environment supporting enterprise customers. Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements. Experience working with international customers, vendors, and cross-functional technical teams. Development within a technology-driven environment focused on operational excellence and continuous learning What skills you will learn Advanced network fault diagnosis and troubleshooting techniques. Incident management and service operations aligned to ITIL principles. End-to-end SLA management and customer communication practices. Root cause analysis and service restoration methodologies. Collaboration with vendors, third parties, and technical support teams within a global operational environment VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Employee Connect</p><p><strong>Desired Candidate Profile</strong></p><ul><li>CCNA certification is essential.</li><li>At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.</li><li>Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.</li><li>Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms.</li><li>Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.</li><li>Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.</li><li>Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline.</li><li>Strong customer engagement and communication skills with the ability to support customers globally.</li><li>Fluent written and spoken English.</li><li>Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.</li><li>CCNP certification would be considered an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><span>The Danish Egyptian Dialogue Initiative (DEDI) is a lab&nbsp;for Innovation in Sustainable Design and green transition, and a cross-cultural space for dialogue on climate, peace and security between Denmark &amp; Egypt. A new four-year phase of DEDI started in 2025 financed under the Danish Arab Partnership Programme (DAPP). The new phase is designed to address the challenges and opportunities of climate change, circular economy, green transition and Innovation in Sustainable Design. DEDI implement activities on the following three components: i) Innovation in sustainable design by youth; ii) Green environmental literacy for youth; and iii) Youth dialogue on climate and security. DEDI is hosted by UNDP in Egypt with a range of Danish and Egyptian organizations and experts engaged to lead DEDI’s dialogue and exchange activities in Egypt and Denmark. &nbsp;</span></p><br> <p><span>As the host institution and implementing agency for DEDI, UNDP Egypt implements the initiative, ensuring alignment with broader development priorities and providing technical, operational and administrative support. Under the new phase of DEDI (2025-2028), UNDP is responsible for grant management, partnership development, financial oversight, and technical guidance across all three components. UNDP’s involvement ensures that DEDI benefits from its extensive expertise in sustainable development, youth engagement, and climate action, as well as its established networks with governmental and non-governmental stakeholders. Furthermore, UNDP will support capacity-building efforts, monitoring, and reporting in line with its Results-Based Management (RBM) standards, ensuring that DEDI's activities contribute effectively to the Danish Arab Partnership Programme (DAPP) and Egypt’s green transition agenda.</span></p><br> <p><span>To support the effective implementation of the Danish Egyptian Dialogue Initiative (DEDI) under its new phase (2024–2028), UNDP Egypt is recruiting a&nbsp;Project Officer – Innovation in Sustainable Design&nbsp;(NPSA-9) to provide technical support, partnerships and programme coordination to DEDI. The position will support the implementation of Component 1: Innovation in Sustainable Design, with a focus on youth, innovation, green transition, and entrepreneurship.&nbsp;</span></p><br> <p><span>The role will contribute to the design and delivery of innovation programmes, including incubation cycles, partnerships with SMEs and ecosystem actors, and the development of youth-led business models and technical solutions, while supporting monitoring, reporting, and knowledge management to inform continuous learning and programme improvement.</span></p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Under the direct supervision of the DEDI Project Technical Expert and guidance of the DEDI Project Manager, the Project Officer – Innovation in Sustainable Design will:</span></p><br> <p><span><strong>Provide programme technical support and advisory&nbsp;</strong></span></p><br> <ul> <li><span>Support the coordination and implementation of programme activities related to innovation, youth, entrepreneurship, and skills for the green transition, ensuring efficient and timely delivery.</span></li> <li><span>Develop and co-create programme concepts for bootcamps, ideation activities, incubation cycles, mentoring, and showcase events in collaboration with a range of partners in Egypt and Denmark.</span></li> <li><span>Design and lead calls for proposals, including the selection and onboarding of youth participants, partners, and stakeholders for programme activities and related engagements.</span></li> <li><span>Support the development and refinement of youth-driven business models, technical solutions, and initiatives.</span></li> <li><span>Proactively identify project challenges and risks and contribute to the development and implementation of appropriate mitigation strategies.</span></li> <li><span>Supervise a national UNV in supporting programme-related tasks and logistics.</span></li> </ul> <p><span><strong>Cultivate and coordinate partnerships and networks</strong></span></p><br> <ul> <li><span>Develop and maintain effective partnerships in Egypt and Denmark to ensure high-quality implementation of activities related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Support engagement and coordination with a diverse range of partners, including universities, innovation hubs, SMEs, design institutions, and entrepreneurship support organizations (ESOs).</span></li> <li><span>Lead and coordinate the design and finalization of contractual agreements in collaboration with UNDP procurement and partnership teams.</span></li> <li><span>Support financial tracking, procurement processes, and payment processing in collaboration with UNDP procurement and finance teams.</span></li> <li><span>Facilitate collaboration and showcase opportunities between youth innovators, stakeholders, and industry partners, including SMEs.</span></li> <li><span>Support networking efforts to expand DEDI’s partner base and stakeholder engagement, including through linkages with the UNDP Green Link Taskforce.</span></li> </ul> <p><span><strong>Contribute to Monitoring, Evaluation and Learning (MEL) and reporting</strong></span></p><br> <ul> <li><span>Lead the development and refinement of indicators, tracking of KPIs, articulation of results, and follow-up on activities related to innovation, youth, entrepreneurship, and skills for the green transition, in line with the approved DEDI MEL Framework.</span></li> <li><span>Prepare progress and learning reports, including tracking results of innovation and youth-focused activities.</span></li> <li><span>Support bi-annual reporting to the DEDI Advisory Group and provide substantive technical inputs to ad hoc reporting requirements, as needed.</span></li> <li><span>Contribute to knowledge management and learning efforts within DEDI, with a view to capturing insights and lessons learned for continuous improvement and scale.</span></li> </ul> <p><span><strong>Facilitate knowledge management, communication, and innovation</strong></span></p><br> <ul> <li><span>Provide substantive inputs to communication and visibility efforts, including social media content, press releases, knowledge products, and related communication activities.</span></li> <li><span>Systematically document achievements and challenges related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Contribute to the identification and application of innovative approaches to programme delivery, using learning to inform continuous improvement and adaptation.</span></li> <li><span>Stay abreast of relevant local and global research and support the integration of emerging knowledge and best practices into DEDI programming.</span></li> </ul> <p><span><strong>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</strong></span></p><br>&nbsp; <span>Institutional Arrangement</span> <span><strong>The Project Officer will report to the DEDI Project Technical Expert.</strong></span> <p><strong>Competencies</strong></p><br>Core Competencies <ul> <li><strong>Achieve Results – Level 2:</strong> Scale up solutions and simplify processes, balancing speed and accuracy in delivering work.</li> <li><strong>Think Innovatively – Level 2:</strong> Offer new ideas, remain open to new approaches, and demonstrate systemic and integrated thinking.</li> <li><strong>Learn Continuously – Level 2:</strong> Step outside the comfort zone, learn from others, and support their learning.</li> <li><strong>Adapt with Agility – Level 2:</strong> Adapt processes and approaches to new situations and involve others in the change process.</li> <li><strong>Act with Determination – Level 2:</strong> Demonstrate perseverance and effectively manage multiple sources of pressure simultaneously.</li> <li><strong>Engage and Partner – Level 2:</strong> Act as a facilitator and integrator, bringing people together and building and maintaining partnerships and coalitions.</li> <li><strong>Enable Diversity and Inclusion – Level 2:</strong> Facilitate conversations that bridge differences and incorporate diversity and inclusion considerations into decision-making.</li> <li><strong>UNDP People Management Competencies</strong> can be found on the dedicated <span>site</span>.</li> </ul>Cross-Functional &amp; Technical Competencies <u>Business Direction &amp; Strategy</u> <ul> <li><strong>Strategic Thinking</strong> <ul> <li>Ability to develop effective strategies and prioritized plans aligned with UNDP objectives, based on a systemic analysis of challenges, risks, and opportunities.</li> <li>Ability to leverage learning from various sources to anticipate and respond to future trends and demonstrate foresight in identifying possible ways forward for UNDP.</li> </ul></li> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective analysis and judgment to understand how interrelated elements coexist within a system and how changes to one element may affect other parts of the system.</li> </ul></li> </ul><u>Business Development</u> <ul> <li><strong>Knowledge Facilitation</strong> <ul> <li>Ability to engage individuals and groups, internally and externally, and design and facilitate activities that support knowledge sharing, information exchange, and collaboration.</li> <li>Knowledge of tools and approaches that encourage active participation, contribution, and exchange.</li> </ul></li> </ul><u>Business Management</u> <ul> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize, and manage resources, procedures, and protocols to achieve specific objectives.</li> </ul></li> <li><strong>Communication</strong> <ul> <li>Ability to communicate clearly, concisely, and effectively through written and verbal communication, adapting messages and communication methods to different audiences.</li> <li>Ability to manage communications internally and externally through media, social media, and other appropriate channels.</li> </ul></li> </ul>Partnership Management <ul> <li><strong>Relationship Management</strong> <ul> <li>Ability to engage with a broad range of public and private partners and build, sustain, and strengthen working relationships, trust, and mutual understanding.</li> </ul></li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li><span>Advanced university degree (master's degree or equivalent) in Business Administration, Entrepreneurship, Innovation Management, Sustainable Development, Economics, Development Studies, Social Sciences, or a related field is required, OR</span></li> <li><span>A first-level university degree (bachelor’s degree) in the areas stated above, &nbsp;in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree&nbsp;</span></li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li><span>Minimum of&nbsp;2&nbsp;years (with master’s degree)&nbsp;or&nbsp;4 years&nbsp;(with bachelor’s degree) of relevant experience at national and/or international level in designing and/or implementing innovation programmes, entrepreneurship support initiatives (e.g. incubation, acceleration), and youth-focused programmes related to sustainable development or the green transition.</span></li> </ul> <p><span><strong>Required skills and competencies</strong></span></p><br> <ul> <li><span>Demonstrated experience in supporting the design, coordination and/or implementation of development programmes is required.&nbsp;</span></li> <li><span>Experience working with youth-related initiatives, innovation, entrepreneurship, sustainable development, or related fields is required.&nbsp;</span></li> <li><span>Proven experience in stakeholder engagement and partnership development, including collaboration with public, private, or civil society actors, is required.&nbsp;</span></li> <li><span>Demonstrated ability in programme coordination, including planning, implementation support, monitoring and reporting, is required.&nbsp;</span></li> <li><span>Experience in the use of computers and office software packages (MS Word, Excel, etc), database packages, and web-based management systems such as ERP is required.&nbsp;</span></li> </ul> <p><span><strong>Desired additional skills and competencies</strong></span></p><br> <ul> <li><span>Experience working with regional or international organizations, including UN or multilateral contexts, is an asset.&nbsp;</span></li> <li><span>Familiarity with youth, innovation, entrepreneurship, and/or sustainability ecosystems in Egypt or the Arab region is an asset.&nbsp;</span></li> <li><span>Experience in youth engagement, policy dialogue, or capacity-building initiatives is an asset.&nbsp;</span></li> <li><span>Exposure to innovation, research, or ecosystem development for SMEs or startups is an advantage.&nbsp;</span></li> <li><span>Experience in sustainable development, climate, or green transition programming is an asset.</span></li> </ul> <p><span><strong>Required Language(s) (at working level)</strong></span></p><br> <ul> <li><span>Fluency in English and Arabic is required.&nbsp;</span></li> </ul> <p><span><strong>Professional Certificates</strong></span></p><br> <ul> <li><span>Project/programme management certification is an advantage</span></li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p>End-User Support:</p><ul><li><p>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</p></li><li><p>Respond to tickets, emails, and phone calls from end-users and resolve technical problems in a timely and efficient manner.</p></li></ul><p>Hardware Troubleshooting:</p><ul><li><p>Diagnose and resolve hardware issues on desktops, laptops, printers, and other peripherals.</p></li><li><p>Perform hardware installations, upgrades, and maintenance as needed.</p></li></ul><p>Software Troubleshooting:</p><ul><li><p>Troubleshoot and resolve software issues, including applications, operating systems, and utilities.</p></li><li><p>Assist end-users with software installations, configurations, and updates.</p></li></ul><p>Network Support:</p><ul><li><p>Assist in troubleshooting network connectivity issues, both wired and wireless.</p></li><li><p>Collaborate with network administrators to resolve complex network problems.</p></li></ul><p>System Administration:</p><ul><li><p>Perform basic system administration tasks, including user account management, password resets, and access permissions.</p></li><li><p>Assist in the maintenance of servers, backups, and other IT infrastructure components.</p></li></ul><p>Remote Support:</p><ul><li><p>Provide remote support to end-users who are working from different locations.</p></li><li><p>Use remote desktop tools to troubleshoot and resolve issues.</p></li></ul><p>Documentation:</p><ul><li><p>Create and maintain documentation for technical processes, troubleshooting steps, and standard operating procedures.</p></li><li><p>Document common issues and their resolutions for knowledge base articles.</p></li></ul><p>Customer Service:</p><ul><li><p>Deliver excellent customer service by ensuring clear communication and a positive attitude.</p></li><li><p>Educate end-users on IT policies, procedures, and best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in computer science, Information Technology, or a related field.</p></li><li><p>3+ years of experience in technical support roles</p></li><li><p>Microsoft 365 Certified: Fundamentals (MS-900) or Endpoint Administrator Associate.</p></li><li><p>Microsoft Certified: Modern Desktop Administrator Associate (MD-102) or equivalent.</p></li></ul><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior software developer to join the web applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.</p> <h4>What you’ll do</h4> <ul> <li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li> <li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li> <li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li> <li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li> <li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li> <li>Support production deployments and provide real-time issue resolution during testing phases</li> <li>Optimise application performance, scalability, and SEO outcomes</li> <li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li> <li>Communicate technical concepts clearly to both technical and non-technical audiences</li> <li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li> </ul> <h4>Who you are</h4> <ul> <li>A degree in computer science, engineering, or a related discipline</li> <li>4–6 years of experience in full lifecycle enterprise software development</li> <li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li> <li>Experience working with GraphQL and RESTful APIs, including API design principles</li> <li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li> <li>Familiarity with Node.js ecosystems and frontend build tools</li> <li>Experience with static site generation frameworks (e.g. Gatsby)</li> <li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li> <li>Proficiency with version control systems (Git) and collaborative development practices</li> <li>Experience working in Agile/DevOps cross-functional teams</li> <li>Strong analytical thinking, problem-solving, and communication skills</li> <li>Exposure to issue tracking tools such as Jira or Trello</li> <li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale digital platforms within a global technology environment</li> <li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li> <li>Collaborative and inclusive team culture within Agile and DevOps environments</li> <li>Opportunities for continuous learning and professional development</li> <li>Experience working with diverse stakeholders across business and technology teams</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced front-end engineering and architecture design</li> <li>Performance optimisation and SEO strategies for large-scale platforms</li> <li>End-to-end Agile and DevOps delivery practices</li> <li>Stakeholder communication and translating business needs into technical outcomes</li> <li>Continuous improvement techniques, automation, and emerging technology adoption</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Mainly responsible for fulfilling all business mobile network demands across all business segments including business network complaints management through all stakeholders (account management, business customer care, technology teams). Budget design for business network solutions, follow up BC’s approvals, material planning, stock management, segment budget distribution and supervise all business accounts network solutions installation. Strategically focusing on enhancing Net Promoter Score (NPS) and overall customer experience by ensuring high performance network reliability and seamless connectivity for enterprise customers.</p> <h4>Key accountabilities & decision ownership</h4> <li>Follow up operationally end-to-end the deployment process of the dedicated solution including survey, design, implementation, integration and activation including following up time frames.</li> <li>Run different streams to enhance our business customers network experience (industrial zones and business parks, new activated sites, enterprise strategic accounts special focus, new frequency for business accounts, deployment and optimization of 5G mobile connectivity solutions and NPS squad).</li> <li>Analyze all enterprise SPOCs most frequent sites during business hours to prioritize districts with high accounts density.</li> <li>Spot sales penetration opportunities through business intelligence analysis reports.</li> <li>Maximize the efficiency of our radio networks solutions to leverage our EBU pricing competitiveness.</li> <li>Plan and establish cost efficiency initiatives and live dedicated solutions post deployment assessments that may result in the dismantling and re-use of hardware equipment in new enterprise locations.</li> <h4>Core competencies, knowledge, and experience</h4> <li>Education: BSc in Electrical Engineering majoring in Communication and Electronic Engineering.</li> <li>Work experience: Preferred 2 years experience in engineering field.</li> <li>Personal skills: Self-motivated, can work under stress, teamwork spirit and initiative, problem solving and decision making.</li> <li>Must have technical or professional qualifications: Good knowledge in engineering and project management.</li> <li>Good knowledge of data analytics and Python programming.</li> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Company Description Al Mostafa For Trading & Supplies is a trusted supplier of premium food and beverage products, serving the Egyptian market since 1998. The company partners with a wide range of clients, including hotels, hypermarkets, restaurants, healthcare providers, clubs, and corporate organizations. With a strong reputation for quality, reliability, and service, Al Mostafa supports customers in delivering high-standard F&B experiences. The company’s long-standing presence in the market offers team members stability, growth opportunities, and exposure to diverse hospitality and retail segments.<br>Role Description The Outdoor Sales Executive – HoReCa (Coffee Industry) is a full-time, on-site role based in Cairo, Egypt. The role involves visiting hotels, restaurants, cafés, and other HoReCa clients to promote and sell coffee products and related solutions. Daily tasks include identifying prospective customers, conducting sales meetings, providing product presentations and tastings, negotiating pricing and contracts, and closing deals. The Outdoor Sales Executive is also responsible for maintaining strong relationships with existing clients, following up on orders, monitoring market trends and competitor activity, and preparing regular sales reports. Collaboration with the internal operations and logistics teams is essential to ensure timely delivery, customer satisfaction, and achievement of sales targets.<br>Qualifications Proven experience in outdoor or field sales, preferably within the HoReCa in coffee industry is a must. Strong client relationship management skills, including the ability to build and maintain long-term partnerships. Effective communication, negotiation, and presentation skills to engage diverse business customers. Knowledge of the local Cairo market and existing network in hotels, restaurants, and cafés is an advantage. Ability to work independently in the field, manage time efficiently, and meet or exceed sales targets. Valid driving license and willingness to travel within Cairo and surrounding areas as required. Minimum of a high school diploma; a degree in Business, Marketing, or a related field is preferred.<br><br><br>Key Responsibilities Field Coverage: Actively target, visit, and pitch to potential HoReCa clients across Greater Cairo. Relationship Building: Build and maintain strong, long-term relationships with key decision-makers (F&B Managers, Purchase Managers, Cafe Owners). Deal Closing: Identify new business opportunities, present tailored coffee solutions, negotiate contracts, and close sales deals. Market Intelligence: Monitor market trends, competitor activities, and customer feedback to optimize sales strategies. Requirements Experience: Minimum of 5 years of direct experience in the coffee industry (HoReCa channel experience is required). Location & Mobility: Based near or willing to commute to El Obour City, with full mobility to cover Greater Cairo daily. Skills: Strong negotiation, communication, and client relationship management skills. Drive: Self-motivated, target-driven, and thrives in a fast-paced field sales environment.<br><br><br>Working Hours & Schedule<br> Shift: 9:00 AM – 6:00 PM Days: 6 days per week (1 day off)<br>Financial Compensation Salary: Competitive Salary (based on experience)<br>Benefits & Insurance<br> Social Insurance: Provided from day one Medical Insurance: Private health coverage

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Scope of position</h4> <p>The Chief Steward is responsible for leading the full stewarding operation of a large-scale, multi-outlet F&B environment. This role ensures world-class hygiene, sanitation, equipment management, and cost control in line with brand standards, regulations, and international food safety requirements.</p> <p>This is a hands-on leadership role — visible on the floor, firm on standards and sharp on numbers.</p> <h4>Qualifications</h4> <ul> <li>A minimum of 3 to 5 years' extensive experience in a comparable role within a prestigious luxury hotel or resort is imperative.</li> <li>Comprehensive and in-depth knowledge of advanced cleaning procedures, proper chemical handling, and proficient operation of industrial dishwashing systems is essential.</li> <li>Proven experience as Chief Steward in a large hotel or resort with high-volume F&B.</li> <li>Strong knowledge of HACCP, food safety, hygiene, and sanitation standards.</li> <li>Solid financial acumen: cost control, inventory control.</li> <li>Confident leader with hands-on operational presence.</li> <li>Fluent English required.</li> <li>Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.</li> <li>Demonstrated exceptional leadership abilities, superior organizational skills, and advanced problem-solving capabilities are crucial.</li> <li>Exemplary communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.</li> <li>Proven capacity to perform effectively under high-pressure situations and thrive in a diverse, multicultural environment is necessary.</li> </ul> <h4>Responsibilities</h4> <h4>Operational leadership</h4> <ul> <li>Lead and manage the stewarding department across all kitchens, outlets, banquets, and back-of-house areas.</li> <li>Ensure continuous supply of clean, safe, and well-maintained equipment for all F&B operations.</li> <li>Oversee night cleaning, deep cleaning schedules, waste management, and back-of-house organization.</li> </ul> <h4>Hygiene, safety & compliance</h4> <ul> <li>Enforce strict compliance with Vietnam food safety laws, HACCP, and Rixos hygiene standards.</li> <li>Work closely with the Executive Chef and F&B leadership on audits and inspections.</li> <li>Maintain high standards in food production, storage, waste handling, and chemical usage.</li> </ul> <h4>Cost control & asset management</h4> <ul> <li>Control stewarding payroll, breakages, chemical consumption, and operating expenses.</li> <li>Manage inventories, par stocks, and equipment lifecycle (including FF&E).</li> <li>Support budgeting, forecasting, and annual inventory exercises.</li> </ul> <h4>People leadership</h4> <ul> <li>Lead, train, and motivate stewarding team members to ensure high performance and adherence to standards.</li> <li>Foster a positive work environment that encourages teamwork and continuous improvement.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Fluency in English; additional languages are a plus.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an organized and detail-oriented Groups Coordinator to join our dynamic team in Cairo, Egypt. In this role, you'll serve as a central point of communication and coordination for group-related initiatives, working collaboratively with internal teams, clients, and external stakeholders. You'll manage the complete lifecycle of group inquiries while maintaining accurate data systems and ensuring seamless operational execution. This position offers an excellent opportunity to develop your coordination skills in a fast-paced, customer-focused environment where your contributions directly impact client satisfaction and organizational efficiency.</p> <p><strong>Responsibilities include:</strong></p> <li>Manage the full lifecycle of group inquiries, from initial request through rate loading and distribution, following established standard operating procedures</li> <li>Maintain accurate and up-to-date data across CRM systems and prepare detailed reports on group progress, performance metrics, and rate audits for leadership review</li> <li>Coordinate group block requirements and handle ad hoc group requests with flexibility and responsiveness</li> <li>Manage shared inboxes for group inquiries, prioritizing tasks and ensuring timely, professional responses to internal and external stakeholders</li> <li>Support the completion of RFP (Request for Proposal) processes for group accounts, including data collection, rate setup, and tracking to meet client requirements</li> <li>Ensure compliance with organizational guidelines and policies related to group reporting and procedures</li> <li>Organize and support client visits, site inspections, and familiarization trips to enhance client relationships</li> <li>Handle customer and agency inquiries related to group bookings promptly, escalating issues as needed to appropriate team members</li> <li>Contribute innovative ideas and suggestions to improve operational efficiency, processes, and client engagement within the coordination function</li> <li>Collaborate with cross-functional teams to streamline workflows and enable seamless execution of group initiatives</li> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <li>1–2 years of experience in a coordination, administrative support, or sales support role, preferably in hospitality, events, or group travel industries</li> <li>Proficiency in CRM systems and Microsoft Office tools, particularly Excel and PowerPoint</li> <li>Excellent organizational and time management skills with demonstrated ability to handle multiple priorities simultaneously</li> <li>Strong written and verbal communication skills with the ability to interact professionally with diverse stakeholders</li> <li>Exceptional attention to detail and accuracy in administrative and data management tasks</li> <li>Solid understanding of group booking processes and group travel coordination</li> <li>Ability to analyze data and prepare clear, comprehensive reports</li> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Carry out full preparations for the bar under his/her responsibility and ensure that all equipment is ready at time of service.<br> Coordinate the bars and bar personnel.<br> Make organisations in order to achieve high service quality in the bar outlets.<br> Identify any technical breakdowns in the units and ensure such breakdowns are fixed.<br> Arrange the monthly inventory count and report the result to senior managers.<br> Ensure and control on a daily basis that preparations are carried out in the bars.<br> Ensure that preparations are made before service for special occasions and control the preparations.<br> Maintain departmental equipment.<br> Control employee compliance with the work schedule.</p> <p>Identify the daily beverage consumption demands.<br> Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.<br> Greet customers at the bar, take their orders and prepare their drinks.<br> Comply with operational rules.<br> Responsible for preparing training programmes and ensuring the training of employees in his/her department.<br> Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.<br> Forward the orders of the Food and Beverage Manager and Bars Supervisor to the personnel.<br> Communicate with other sections, departments and senior managers.<br> Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.<br> Attend the orientation training.<br> Undergo two performance assessments each year.<br> Strive to achieve 100% customer satisfaction.<br> Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.<br> <strong>Experience:</strong> At least 2 years of experience in the industry.<br> <strong>Foreign language:</strong> English is required. Knowledge of Arabic is an asset.<br> <strong>Courses and training:</strong> Vocational trainings and seminars.<br> <strong>Computer literacy:</strong> Not required.<br> <strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.). Expected to perform other actions that are similar in content. Requires awareness of other related processes.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>