وظائف مهندسى امن معلومات في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><div><div>Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.</div><div>Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As a DevOps engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.</div><div>The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.</div><div>Project is in production for 2+ years, being supported by multiple teams.</div><div><br></div><div>Our technical domains are:</div><div>– AWS cloud, partially Azure</div><div>– SSO, Organizations, Service control policies, access models.</div><div>– IAAC: terraform enterprise, terratest, chalice</div><div>– Serverless: lambda, step functions, wide range of misc automations, fargate</div><div>– System, Application, Network and security architectures</div><div>– Orchecstration: k8s (eks)</div><div>– SRE activities (logging, tracing, monitoring), OpsGenie, Splunk</div><div>– Hashicorp Vault</div><div>– Hybrid Networking</div><div><br></div><div>&nbsp;</div> </div> </div></div></section>

About Us: Cyber Shield delivers fortified cybersecurity and intelligent IT solutions designed to protect and optimize Egypt’s expanding digital landscape. The company focuses on enabling organizations to operate with trust, resilience, and confidence by combining strong security practices with smart infrastructure design. Cyber Shield partners with businesses across Egypt to secure critical systems, streamline operations, and support sustainable growth. Team members contribute to building secure digital environments that help clients stay ahead of evolving threats while maintaining operational efficiency.<br>Working Conditions: Full-Time , On-Site Role Location: Sheikh Zayed City <br>Role Description The Senior Architectural Engineer will lead the design, planning, and implementation of complex construction and infrastructure projects that support Cyber Shield’s secure IT facilities and operational environments. This full-time, on-site role based in El shiekh zayed city involves developing architectural concepts, preparing detailed drawings and specifications, and coordinating with civil engineering and construction teams to ensure projects meet safety, regulatory, and performance standards. The Senior Architectural Engineer will oversee project timelines and budgets, manage stakeholder expectations, and collaborate closely with cross-functional teams to integrate physical infrastructure with technical and security requirements. Daily responsibilities include reviewing design proposals, monitoring construction progress, resolving technical issues, and driving continuous improvement in design quality and project delivery.<br>Qualifications Candidates should possess strong Architecture skills, including concept development, detailed design, and familiarity with relevant codes and standards. Candidates should possess Civil Engineering and Construction skills to ensure structural integrity, compliance, and practical implementation of designs. Candidates should possess Project Management skills, including planning, scheduling, budgeting, risk management, and stakeholder coordination. Candidates should possess Teamwork and cross-functional collaboration skills to work effectively with engineering, construction, and IT/security teams. Relevant bachelor’s degree in Architecture, Civil Engineering, or a closely related field; advanced degree or professional certifications (e.g., PMP, PE) are beneficial. Proven experience in leading medium to large-scale infrastructure or building projects, ideally within technology, industrial, or secure facilities environments. Proficiency in architectural and engineering design tools (e.g., Auto CAD, Revit, BIM software) and strong technical documentation skills. Working knowledge of local building regulations, safety standards, and sustainability principles; experience in secure or mission-critical facilities is a plus. Strong analytical, problem-solving, and communication skills, with the ability to make sound decisions under time and resource constraints.<br>Wanna Join our Expanding Team ? Apply Now via Job post or send your CV to: k.hesham@cybershieldits.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>BO PS Core engineer is part of MS team who will manage and operate Packet Core network through performing all 2nd level operations activities.</p><br><br><p><strong>What you will do:</strong></p><br><br><p>• Ensure a smooth operation of the UMTS/LTE/VOLTE specific Packet Core Network. Be part of a team specified in PCN Network activities associated with Mobile GSM/UMTS/LTE/VoLTE Network.<br>• Take charge of the configuration, administration, and maintenance of Packet Core nodes and associated cloud infrastructure.• Take ownership of routine maintenance procedures, covering system health monitoring, backups, and preventive measures.&nbsp;</p><br><br><p>•Oversee execution of planned activities and network changes.<br>• Diagnose and fix issues related to configuration, hardware, or software, and conduct root cause analysis.</p><br><br><p><strong>The skills you bring:</strong></p><br><br><p>• 2-3 years of experience in the PS core domain.<br>• Experience in working on mobile technologies (2G/3G/4G), RAN functions, Core Network Functions, integration, operation &amp; maintenance<br>• Expertise in Packet Core Nodes Configuration and Fixing which should primarily include – SGSN, GGSN, ePDG / WMG, vEPC (vMME/SGSN, vSGW/PGW)</p><br><br><p>•Strong understanding of NFVI framework and components.</p><br><br><p>•Hands-on experience on Openstack, including deployment, configuration, and troubleshooting.</p><br><br><p>•Solid knowledge of Telecom Cloud principles and architecture (e.g., ETSI MANO, VIM, VNFs, CNFs).</p><br><br><p>•Experience with SDN, orchestration tools, and integration with MANO stacks.</p><br><br><p>•Knowledge of networking concepts including VLANs, VXLANs, SR-IOV, DPDK, and load balancing in cloud environments.</p><br><br><p>•Familiarity with cloud-native technologies such as Kubernetes, Helm, and Docker.<br>• Good understanding of 3GPP Call Flows and Technologies (2G/3G/4G), VoLTE, etc.<br>• Good understanding of Network topology and various interfaces (S1, S5, S10, S11, Gx, Gy, Ga etc)<br>• Knowledge of GSM, SS7, Sigtran, TCP/IP, S1AP, RANAP, SCCP, SCTP, Iu-PS, BSSGP, GTP, and Diameter protocol.</p><br><br><p>•Knowledge of Cisco CUPS is a plus.<br>• Knowledge of Linux, Wireshark, and Packet Core domain/vendor-specific certifications will be an additional advantage.<br>• Strong understanding of IP Technology including Routing and Switching</p><br><br><p>• Strong analytical and problem-solving skills.</p><br><br><p>• Excellent communication and documentation abilities.</p><br><br><p>• Ability to collaborate with cross-functional teams (DevOps, Network, Security, etc.).</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;789616 </p><br><br><br><br><br> </div>

<p>Engicon is seeking a Lead Security Design Engineer to join its team in Cairo, Egypt.<br><br><strong>Requirements</strong>:<br>• Bachelor’s degree in Electrical &amp; Electronics Engineering or a related field<br>• 10–15 years of experience in physical security system design and engineering, including 5–8 years in a senior/lead role<br>• PSP (Physical Security Professional) certification is required<br>• Experience in STRA, VDA, and CPTED principles<br>• Strong knowledge of physical security systems, integration, and design standards<br>• Proficiency in Camera Coverage Study software and AutoCAD; Revit is a plus<br>• Strong technical communication skills<br>• Fluency in English and Arabic.</p>

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company's local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br><br>In this role, you will:<br><br>Manage IT Operations for Bayut and dubizzle Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management Proactively identify performance weaknesses and propose solutions Lead teams in problem management, change management and improvement opportunities to reduce incident counts Collaborate with other technical and functional teams to document and support business rules and operating procedures Diagnose and resolve technical issues related to Bayut and dubizzle employees Provide L2 desktop support (Windows/Mac/Linux) Server Administration Set up and configure new laptops and desktops Conduct regular system audits Administer and maintain Wireless access points, VPN and company-issued mobile devices Ensure security and upgrades are applied to desktops and laptops and kept up to date Provide network support and resolve issues with routers and access points Perform support duties, as required, to meet specific operational objectives Provide ongoing guidance, feedback and mentoring support to the team Proactively track, review team performance and provide feedback for improvements Comply and help to maintain quality service by establishing and enforcing the company's standards Identify opportunities for team development and skills advancement<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science or a related field Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet<br><br><br>Experience:<br><br>5+ years of experience in IT with a progressive career and at least 1+ years in leading a team Experience in Enterprise Antivirus Solution Experience in managing Active Directory and GPOExperience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco) Experience with various Operating systems, Endpoint Security and Patch management Experience with cloud-based systems and tools Network Management (Cisco Meraki)<br><br><br>Knowledge:<br><br>Familiarity with MDM tools such as Maas360 or Desktop Central is a plus Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik Knowledge of ITIL best practices ITSM knowledge and experience (Preferably Service Now) Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool<br><br><br>Skills:<br><br>Strong written and verbal communication, organisational, and problem-solving skills Strong Leadership skills Ability to drive change and adapt quickly<br><br><br>Traits:<br><br>Friendly attitude and the ability to interact with diverse personalities and levels of management<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise&#39;s information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.

Job Title: Sales Engineer Location: Heliopolis, Cairo, Egypt We're expanding our sales team and hiring Sales Engineers to drive business development across two distinct areas: Industrial & Enterprise sectors, and Government & Institutional Projects. If you have a proven B2B IT/Technology sales background and an established network of decision makers in any of the sectors below, we want to hear from you. Open Positions Sales Engineer – Industrial Sector (Factories & Manufacturing, Energy & Utilities, Oil & Gas/Petrochemical, Logistics & Warehouses, Data Centers, Telecommunications, Large Industrial/Enterprise Companies) Sales Engineer – Government & Projects (Government Entities, Public Sector, Contractors & Construction, Consultants, Infrastructure Projects, Healthcare, Education, Large Institutional Projects) Key Responsibilities Develop new business opportunities within your assigned sector Identify new customers, projects, tenders, and technology requirements Build and maintain relationships with key decision makers (CIOs, CTOs, IT Managers, Procurement Managers, Project Managers, Consultants, or Government Stakeholders depending on role) Translate customer requirements into qualified sales opportunities Work closely with Presales and Technical teams to prepare IT solutions and proposals Prepare quotations and commercial proposals, managing them through negotiation and closing Conduct regular customer meetings, site visits, and project meetings Maintain and grow an active sales pipeline, following up until closure Monitor competitors and market developments Support customer payment collection and maintain accurate records Achieve assigned sales and business development targets Requirements Minimum 3 years of proven B2B IT/Technology (or project) sales experience Relevant experience specifically within the sector you're applying for in the form below— general sales experience alone will not be considered Background in Systems Integration, IT Infrastructure, Cybersecurity, Networking, Data Centers, Cloud, or ELV highly preferred Benefits:Employment Type: Full-time, On-site Working Hours: 9:00 AM to 5:00 PMDays Off: Friday and Saturday Benefits: Social Insurance and Medical Insurance Compensation: Competitive salary + performance-based commission/incentives Apply by Filling the form below:https://docs.google.com/forms/d/e/1FAIpQLSfwy Jccq7c0mm8-Bzsydz HaS5MhRoOoZbj Mgw BCZxpe DWry OQ/viewform?usp=header

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Staff Software Engineer to join Procore’s Traffic team within Developer Acceleration</b>. In this role, you’ll serve as a technical leader for our traffic and edge networking ecosystem, driving the design and evolution of the API gateways, CDN, and ingress/egress infrastructure that sit in front of nearly every request Procore serves. Your primary goal is to set the technical direction for critical initiatives—including our migration off legacy API gateway technology to modern, cloud-native alternatives—while mentoring engineers across a globally distributed team.</p><br><br><br><p>As a Staff Software Engineer, you’ll partner with Engineering Management, Security, and peer Developer Acceleration teams -including Secrets &amp; Observability- to ensure our traffic layer meets the reliability, security, and compliance bar that Procore’s global customer base depends on. Use your deep expertise in API gateways, service mesh, and CDN/edge technologies to deliver resilient, scalable, and elegantly simple traffic infrastructure that serves as the backbone of Procore’s platform. </p><br><br><p>Join us to be a technical pacesetter on a team that keeps the world's construction software running—Apply today! </p><br><br><br><p>This position reports into the Senior Engineering Manager, Traffic and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.<br>&nbsp;</p><br><br><b>What you’ll do:</b><ul> <li><p>Set the overall technical tone and direction for Traffic initiatives focusing on modern, cloud-native alternatives.</p><br><br></li> <li><p>Design, implement, and maintain scalable ingress/egress infrastructure, including API gateways, CDN/Edge Compute configurations, mTLS, and DNS.</p><br><br></li> <li><p>Serve as the subject matter expert within the traffic and edge networking domain, championing best practices across tools, processes, and procedures.</p><br><br></li> <li><p>Partner with Security and compliance-focused teams to ensure traffic infrastructure meets Security &amp; Compliance Controls and other regulatory requirements.</p><br><br></li> <li><p>Leverage AI-assisted development tools and agentic workflows to accelerate delivery, automate routine tasks, and improve code quality across the team.</p><br><br></li> <li><p>Mentor and develop teammates through code reviews, pairing, and training, actively growing a distributed engineering team across time zones.</p><br><br></li> <li><p>Troubleshoot and resolve complex production issues across services, platforms, and infrastructure, serving as an escalation point during incidents.</p><br><br></li> <li><p>Build and maintain comprehensive documentation and runbooks to ensure operational knowledge scales with the team.</p><br><br></li> </ul><br><b>What we’re looking for:</b><ul> <li><p>Experience: 8+ years of combined experience as a Software, Systems, Infrastructure, or Site Reliability Engineer, with a proven track record of technical leadership.</p><br><br></li> <li><p>Strong experience in one of the following programming languages (Go, Python, Typescript, Ruby)</p><br><br></li> <li><p>Technical Expertise: Deep experience with API gateway and service mesh technologies (such as Kong and Envoy Proxy/Gateway) and production experience with CDN and edge platforms at scale.</p><br><br></li> <li><p>Networking Knowledge: Strong understanding of DNS, ingress/egress networking, and cloud networking fundamentals (VPCs, routing, peering).</p><br><br></li> <li><p>Tooling &amp; Security: Experience with Infrastructure as Code tooling (Terraform, Helm); familiarity with secrets management and Zero Trust patterns (HashiCorp Vault, OIDC) is a plus.</p><br><br></li> <li><p>AI Literacy: An AI-First Development Mindset with proficiency leveraging AI tools (Claude, LLM Gateways, and autonomous agents) to accelerate the software development lifecycle.</p><br><br></li> <li><p>Systems Thinking: A systems thinker who finds enjoyment in the complexities of distributed systems, balanced with a pragmatic commitment to shipping working, high-quality code.</p><br><br></li> <li><p>Communication &amp; Collaboration: Exceptional communication skills, with the ability to translate ambiguous requirements into clear technical direction and collaborate across time zones.</p><br><br></li> <li><p>Leadership: Demonstrated experience mentoring engineers and up-leveling the technical discourse of a team.</p><br><br></li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Location:</strong> Cairo, Egypt (100% On-Premise)<br><strong>Employment Type:</strong> Contract<br><strong>About us:</strong><br>Where elite tech talent meets world-class opportunities!<br>At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today's most complex challenges.<br><strong>About the Client:</strong><br>Join one of Egypt's premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.<br><strong>Job Summary:</strong><br>This role exists to accelerate the information security compliance posture across IT and Digital Transformation. The specialist acts as the InfoSec function's technical compliance arm-tracking, evidencing, and reporting on remediation progress against CBE Cybersecurity Framework requirements, PCI DSS obligations, and internal control commitments. The role also leads and executes assurance exercises, either directly or by scoping and managing third-party security assessment engagements. <br><strong>Key Responsibilities:</strong><br><strong>A. IT &amp; Digital Transformation Compliance Follow-Up</strong><br>• Maintain a live compliance tracker across all active CBE Cybersecurity Framework control domains (IAM,<br>PAM, GRC, Container Security, and others).<br>• Conduct regular technical walk-throughs with IT and Digital Transformation teams to validate<br>implementation status and close evidence gaps.<br>• Escalate risks and blockers to the Head of GRC and CISO with clear risk-quantified language suitable for<br>Risk Committee reporting.<br>• Map remediation actions to OKR key results and track delivery against agreed timelines.<br>• Prepare compliance status reports in a format suitable for senior management and regulatory audiences.<br><strong>B. PCI DSS Engagement Lead</strong><br>• Own the end-to-end PCI DSS engagement cycle - scoping, gap assessment, remediation tracking, QSA<br>coordination, and Report on Compliance (RoC) or Self-Assessment Questionnaire (SAQ) readiness.<br>• Coordinate across IT, Operations, and Digital to ensure cardholder data environment (CDE) controls are<br>implemented, evidenced, and maintained.<br>• Manage the relationship with the appointed Qualified Security Assessor (QSA) and act as the internal<br>point of contact throughout the assessment cycle.<br>• Drive closure of PCI DSS findings and build a compensating controls register where technical controls are<br>not yet feasible.<br>• Maintain PCI DSS documentation library including network diagrams, data flow diagrams, asset inventory,<br>and policies relevant to the CDE.<br><strong>C. InfoSec Assurance Exercises</strong><br>• Plan and execute assurance activities including control testing, configuration reviews, access reviews,<br>and policy compliance spot checks.<br>• Scope, procure, and manage third-party security assessment vendors where specialized assessment<br>capability is required (e.g., penetration testing, red team exercises, cloud security reviews).<br>• Produce clear assurance reports with risk-rated findings, business impact statements, and prioritized<br>remediation recommendations.<br>• Track finding remediation to closure and validate effectiveness of corrective actions.<br>• Coordinate with the InfoSec Control Validation Manager to align assurance outputs with<br>broader control validation programme.<br><strong>Requirements</strong><br>• Minimum 7 years of information security experience, with at least 3 years in a banking or financial<br>institution.<br>• Hands-on PCI DSS experience - must have participated in or led at least one full RoC or SAQ-D<br>assessment cycle.<br>• Deep knowledge of CBE Cybersecurity Framework requirements and Egyptian regulatory context.<br>• Experience conducting technical compliance gap assessments across IT infrastructure, network, and<br>application layers.<br>• Strong written and verbal communication skills in both Arabic and English.<br><strong>Preferred Certifications</strong><br>• CISA - Certified Information Systems Auditor<br>• PCIP or PCI ISA - PCI Internal Security Assessor<br>• ISO 27001 Lead Auditor<br>• CISM - Certified Information Security Manager<br><strong>Preferred Experience</strong><br>• Prior experience in an Egyptian bank or financial institution operating under CBE oversight.<br>• Familiarity with GRC tooling (RSA Archer, ServiceNow GRC, or equivalent).<br>• Experience working with external auditors, QSAs, and regulators.<br><strong>Benefits</strong><br><ul><li><strong>Attractive, market-leading salary package</strong></li><li><strong>Clear career advancement path with professional development opportunities</strong></li></ul><br> </div>

Core Technology Stack AWS (5+ years) •EKS • ECS • Terraform• Istio •Datadog • Git Lab CI/CD (Advanced) •Argo CD • Serverless Framework• Node.js •Python • Temporal• Docker •Cloud Formation<br>Role Overview As a Senior Dev Ops Engineer, you will take a hands-on approach to the delivery and automation of our cloud infrastructure, supporting continuous integration and deployment. You will work closely with the Dev Ops Technical Lead and collaborate with software engineering teams to build, secure, and scale our platform. This is a financial services environment where security, compliance, and reliability are not optional. You will be expected to build and maintain infrastructure that meets SOC 2 Type II, PCI DSS, and GDPR as a basic requirement while keeping the developer experience fast and friction-free – partnering with engineering teams.<br>Responsibilities Infrastructure & Platform Design, build, and maintain cloud-native infrastructure on AWS that is secure, automated, scalable, and highly available. Own and evolve our Kubernetes platform (EKS) including cluster operations, upgrades, networking, and security hardening. Manage and operate ECS (Fargate and EC2 launch types) for containerised workloads, including task definitions, service scaling, and deployment strategies. Design and maintain advanced AWS networking: Transit Gateways for multi-VPC/multi-account connectivity, Site-to-Site VPN, AWS Client VPN, VPC peering, Direct Connect, Route 53 DNS resolution, and network segmentation across environments. Manage and advance our Istio service mesh for traffic management, m TLS enforcement, canary deployments, and observability across microservices. Provision, configure, and maintain all AWS infrastructure as code through Terraform, enforcing best practices around modules, state management, and drift detection. Maintain and extend Cloud Formation stacks where applicable, including nested stack architectures and cross-stack dependencies. Implement and manage Git Ops workflows using Argo CD for declarative, auditable Kubernetes deployments. Build and operate serverless workloads using the Serverless Framework for event-driven and API-backed services. Maintain and support the infrastructure around Temporal: cluster operations, namespace management, monitoring, scaling, and ensuring high availability for engineering teams building durable workflows.<br>Observability & Reliability Deploy and configure Datadog across the full stack: infrastructure metrics, APM (distributed tracing), log management, synthetic monitoring, and SLOs. Design tagging strategies and dashboard standards that give engineering teams self-service visibility into their services. Build meaningful alerting with low noise: composite monitors, anomaly detection, and error budget burn-rate alerts. Perform infrastructure cost analysis and optimization on an ongoing basis, including reserved capacity planning and right-sizing.<br>Security & Compliance Maintain infrastructure that satisfies SOC 2 Type II, PCI DSS, and GDPR compliance requirements. Implement and enforce encryption at rest and in transit across all services using AWS KMS customer-managed keys. Ensure comprehensive audit logging: Cloud Trail organization trails, application-level audit logs, EKS audit logs, and tamper-proof log retention. Enforce least-privilege IAM policies, SCPs across AWS Organizations, and secret management through AWS Secrets Manager or SSM Parameter Store. Maintain network segmentation and security controls for cardholder data environments in line with PCI DSS. Collaborate with the App Sec engineer on vulnerability management, secret scanning in CI, and compliance evidence collection for audits.<br>CI/CD & Developer Experience Own and architect advanced Git Lab CI/CD pipelines across all services: multi-stage, multi-environment pipelines with dynamic child pipelines, DAG dependencies, and rules-based execution. Enforce Principle of Least Privilege (POLP) across CI/CD: scoped CI/CD variables, protected environments, least-privilege runner tokens, per-job service accounts, and minimal container image permissions. Design and maintain .gitlab-ci.yml standards across the organisation: reusable includes, extends, component templates, and shared CI libraries to eliminate duplication and enforce consistency. Build and maintain deployment tooling for Node.js and Python services across containerized and serverless targets. Ensure pipeline compliance: MR-based approvals, signed artifacts, deployment gates, approval rules, and full traceability from ticket to production. Manage Git Lab Runner infrastructure: autoscaling runners on AWS (EC2/EKS), runner caching strategies, Docker-in-Docker vs Kaniko for container builds, and runner security hardening. Optimise pipeline performance: caching, artifacts, parallel jobs, resource groups, and pipeline analytics to keep feedback loops fast.<br>Collaboration & On-Call Work collaboratively with software engineering teams to define infrastructure, deployment, and operational requirements. Contribute to the evaluation of new technologies and vendor products that drive additional value across the stack. Share knowledge and mentor junior team members through code reviews, documentation, and pairing sessions. Translate non-technical business requirements into technical infrastructure requirements. Participate in an on-call rotation: respond to production incidents, perform root cause analysis, and drive post-incident improvements to prevent recurrence.<br>Required Skills & Experience Must Have (in priority order) Deep AWS expertise across core services: VPC, IAM, EKS, ECS (Fargate and EC2), Lambda, S3, RDS, KMS, Cloud Trail, Route 53, API Gateway, and Organizations. (5+ years) Advanced AWS networking: Transit Gateway architectures, Site-to-Site VPN, AWS Client VPN, VPC design and subnetting, DNS (Route 53 private/public hosted zones, Resolver endpoints), VPC peering, Direct Connect, Private Link, and load balancing (ALB/NLB). Production Kubernetes experience (EKS strongly preferred) including cluster operations, RBAC, networking, HPA, and troubleshooting. (3+ years) Hands-on Istio service mesh experience: traffic management, m TLS, Virtual Service/Destination Rule configuration, sidecar tuning, and debugging with istioctl.(3+ years) Advanced Terraform experience including modules, workspaces, state management, and CI-driven plan/apply workflows. (3+ years) Advanced Git Lab CI/CD expertise: excellent understanding of CI syntax (rules, needs, DAG, dynamic child pipelines, includes/extends, components), pipeline security (POLP, protected variables/environments, runner isolation), MR approval workflows, and runner infrastructure management. (4–5 years) Serverless Framework for deploying and managing Lambda-based workloads. Datadog implementation and operations: Agent deployment in Kubernetes, APM instrumentation, log pipelines, custom metrics, dashboards, monitors, and SLOs. Security and compliance mindset: practical experience with SOC 2, PCI DSS, or similar regulatory frameworks in a fintech or financial services environment. Node.js hands-on experience: comfortable reading, debugging, and writing Node.js code. Understanding of the runtime, LTS lifecycle, and packaging. Python scripting for automation: boto3, CLI tools, CI scripts, data processing. Comfortable with concurrency patterns and packaging. Argo CD for Git Ops-based Kubernetes deployments. Docker and container best practices: image optimization, multi-stage builds, vulnerability scanning.<br>Required Certifications AWS Certified Dev Ops Engineer — Professional AWS Certified Solutions Architect — Associate Hashi Corp Certified: Terraform Associate or Engineer<br>Nice to Have Temporal platform operations: cluster deployment, namespace configuration, visibility store tuning, and worker infrastructure. Cloud Formation including nested stacks, macros, and cross-stack references. Certified Kubernetes Security Specialist (CKS). Azure Active Directory and Microsoft 365 integration. Experience with JIRA and Confluence for project tracking and documentation. Familiarity with SIEM toolsets and cloud log management platforms beyond Datadog. Experience running SOC 2 Type II audit cycles end-to-end, including evidence collection from the Dev Ops side. Contributions to open-source infrastructure tooling.<br>What We Value Ownership: you see a problem, you fix it. You don't wait for a ticket. Pragmatism over perfection: ship secure, maintainable solutions, iterate later. Clear communication: you can explain a VPC design to a product manager and a compliance requirement to an engineer. Curiosity: the appetite to learn and evaluate a wide variety of open-source technologies and tools. Reliability: comfortable with on-call responsibilities and committed to keeping production healthy.

<p>Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products, located in 10th of Ramadan City. About the Role The Head of IT will be responsible for leading the organization s overall technology function, ensuring the stability, security, and scalability of all IT systems and operations. This role is critical in aligning technology with business objectives, driving digital transformation, and delivering reliable IT services that support sustainable business growth. Key Responsibilities IT Strategy &amp; Leadership Develop and implement the company s IT strategy in alignment with overall business goals. Act as a strategic partner to senior leadership on all technology-related matters. Lead the IT function and ensure technology initiatives support operational and commercial priorities. Build and manage a high-performing IT team, fostering accountability, collaboration, and continuous improvement. Infrastructure &amp; Systems Management Oversee the organization s IT infrastructure, including networks, servers, hardware, and software systems. Ensure the availability, reliability, and performance of all IT systems and services. Manage enterprise applications and ensure smooth system integration across departments. Oversee the implementation, maintenance, and enhancement of ERP and other business-critical systems. Cybersecurity &amp; Risk Management Develop and enforce IT security policies, procedures, and controls. Ensure strong cybersecurity practices to protect company systems, networks, and data. Monitor and mitigate IT risks, vulnerabilities, and potential threats. Lead disaster recovery planning and business continuity measures related to IT operations. Ensure compliance with relevant legal, regulatory, and data protection requirements. Digital Transformation &amp; Innovation Identify opportunities to improve efficiency and productivity through technology and automation. Lead digital transformation initiatives across the business. Evaluate and implement new technologies that enhance business performance and support growth. Promote a culture of innovation and continuous development within the IT function. Operations, Budgeting &amp; Vendor Management Oversee day-to-day IT operations and service delivery to ensure business continuity. Establish IT policies, governance frameworks, and service standards. Prepare and manage the IT budget, ensuring cost-effectiveness and value-driven investments. Manage relationships with external vendors, service providers, and technology partners. Monitor IT performance through KPIs, reporting, and service metrics. Cross-Functional Collaboration Partner with internal departments to understand business needs and deliver effective technology solutions. Support operational excellence through system improvements and process optimization. Collaborate with Finance, HR, Operations, and Commercial teams on business and technology initiatives. Qualifications &amp; Experience Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage. What Success Looks Like in This Role Stable, secure, and efficient IT systems that support daily operations and long-term growth. Successful delivery of technology projects and digital transformation initiatives. Strong cybersecurity posture and reduced operational risk. Effective alignment between IT strategy and business objectives. Improved operational efficiency through system optimization and automation. A high-performing IT team with a strong service and innovation mindset. What You ll Gain Opportunity to lead the IT function within a reputable and growing industrial organization. A strategic leadership role with direct business impact. Exposure to transformation, innovation, and large-scale system improvements. A dynamic environment focused on operational excellence and sustainable growth. Apply Now If you re a strategic IT leader with a passion for innovation, infrastructure, and business-enabling technology, this is your opportunity to make a lasting impact. Lead Technology. Drive Transformation. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About us: Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today s most complex challenges.</p><p>About the Client: Join one of Egypt s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.</p><p>Key Responsibilities:</p><ul><li>Drive "Compliance and Security by Design": Proactively architect and embed compliance guardrails directly into the lifecycle of all Data and AI initiatives, anticipating evolving Central Bank of Egypt (CBE) cyber security regulations and the Egyptian Data Protection Law to eliminate compliance risks before models and data pipelines are deployed.</li><li>Execute Predictive Threat Modeling for AI: Lead advanced, preventative threat modeling and vulnerability assessments tailored specifically for machine learning models, LLMs, and big data repositories, neutralizing emerging AI-specific threats (such as data poisoning, adversarial attacks, and model inversion) during the early design phases.</li><li>Establish Continuous Automated Monitoring: Implement and manage automated, real-time vulnerability scanning and continuous compliance monitoring systems across the bank's data infrastructure, ensuring any drift from security standards is detected and remediated before it can be exploited.</li><li>Foster a Proactive Security Culture with AI Teams: Partner closely with data scientists, AI engineers, and data governance teams to champion secure coding and data handling practices, conducting proactive risk-readiness workshops to prevent human-error vulnerabilities in algorithmic workflows.</li><li>Develop Next-Gen Incident-Prevention Playbooks: Devise and stress-test predictive incident-response playbooks tailored for AI assets, leveraging global threat intelligence to simulate potential data breaches and algorithmic failures, ensuring the bank s defenses are (always) one step ahead of sophisticated cyber threats.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 + years of progressive experience in cybersecurity compliance, risk management, or vulnerability assessment, with a mandatory and proven track record of working within a regulated banking or financial services institution.</li><li>Bachelor s degree from a recognized institution in Computer Science, Cybersecurity, Computer Engineering, or a strictly relevant technical field.</li><li>Possessing elite industry certifications such as CISSP, CISM, CRISC, or CISA is highly preferred.</li><li>Comprehensive understanding of the Central Bank of Egypt (CBE) cybersecurity frameworks and regulations, as well as the Egyptian Data Protection Law , paired with foundational knowledge of data science workflows, big data architecture, and emerging AI security frameworks (e.g., OWASP Top 10 for LLMs).</li><li>Demonstrated expertise in deploying automated vulnerability scanning tools and leading predictive threat modeling exercises specifically tailored to mitigate risks like data poisoning, adversarial attacks, and unauthorized data exposure within complex data pipelines.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for an <strong>Cloud Security Engineer</strong>&nbsp;for one of our partners, a multinational healthcare provider. </p><br><p><strong>About:</strong></p><br><p>Are you ready to build the primary care platform of the future by becoming an integral part of a dynamic team? If you also believe in the positive transformative power of technology in bringing primary care to the next level - join us!&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Monitor our security dashboards, triage findings, and plan and implement remediation steps end to end</li><li>Proactively shape our infrastructure architecture and configuration with security and compliance front of mind</li><li>Implement infrastructure changes hands-on, applying DevOps practices across infrastructure-as-code, CI/CD, and cloud configuration</li><li>Keep track of emerging threats, CVEs, and advisories, and drive timely mitigation across our systems</li><li>Partner with engineering teams to embed security into the development lifecycle rather than bolting it on</li><li>Help us meet and maintain compliance requirements relevant to healthcare data</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary</strong><br><span>The Network and VoIP Solution Architect is responsible for designing, implementing, and maintaining the organization's network and VoIP infrastructure. This role requires a deep understanding of networking technologies, VoIP protocols, and industry best practices to ensure reliable, scalable, and secure communication systems.</span><br><strong>&nbsp;Duties and Responsibilities</strong><br> <strong><u>Network Design and Architecture:</u></strong></p><br><ul> <li>Analyze the organization's business requirements and develop a comprehensive network architecture to support current and future needs.</li> <li>Design and implement secure, redundant, and high-performance network solutions, including LAN, WAN, and wireless networks.</li> <li>Evaluate and select appropriate network hardware, software, and protocols to meet the organization's needs.</li> <li>Ensure the network architecture aligns with industry standards and best practices.</li></ul><p><strong><u>VoIP and Unified Communications:</u></strong></p><br><ul> <li>Design and implement a robust VoIP and unified communications infrastructure, including IP telephony, video conferencing, and collaboration tools.</li> <li>Evaluate and select appropriate VoIP hardware, software, and protocols to meet the organization's communication requirements.</li> <li>Ensure seamless integration between the VoIP system and other business applications.</li> <li>Develop and maintain disaster recovery and business continuity plans for the VoIP system.</li></ul><p><strong><u>Project Management and Implementation:</u></strong></p><br><ul> <li>Manage the implementation of network and VoIP projects, including planning, resource allocation, and coordination with cross-functional teams.</li> <li>Develop detailed project plans, timelines, and budgets to ensure successful project delivery.</li> <li>Collaborate with vendors, service providers, and internal stakeholders to ensure successful deployment and integration of network and VoIP solutions.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>&nbsp;Duties and Responsibilities</strong><br>&nbsp;<strong><u>Network Design and Architecture:</u></strong></p><br><ul><li>Analyze the organization's business requirements and develop a comprehensive network architecture to support current and future needs.</li><li>Design and implement secure, redundant, and high-performance network solutions, including LAN, WAN, and wireless networks.</li><li>Evaluate and select appropriate network hardware, software, and protocols to meet the organization's needs.</li><li>Ensure the network architecture aligns with industry standards and best practices.</li></ul><p><strong><u>VoIP and Unified Communications:</u></strong></p><br><ul><li>Design and implement a robust VoIP and unified communications infrastructure, including IP telephony, video conferencing, and collaboration tools.</li><li>Evaluate and select appropriate VoIP hardware, software, and protocols to meet the organization's communication requirements.</li><li>Ensure seamless integration between the VoIP system and other business applications.</li><li>Develop and maintain disaster recovery and business continuity plans for the VoIP system.</li></ul><p><strong><u>Project Management and Implementation:</u></strong></p><br><ul><li>Manage the implementation of network and VoIP projects, including planning, resource allocation, and coordination with cross-functional teams.</li><li>Develop detailed project plans, timelines, and budgets to ensure successful project delivery.</li><li>Collaborate with vendors, service providers, and internal stakeholders to ensure successful deployment and integration of network and VoIP solutions.</li></ul><br>Qualifications:<br><p><b>Qualification and Education</b></p><br><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5 to 8 years of experience as a Network and VoIP Solution Architect or in a similar role.</li><li>Certified Cisco Internetwork Expert (CCIE) or equivalent certification in networking.</li><li>Extensive knowledge of network technologies, protocols, and best practices, including TCP/IP, routing, switching, and wireless networking.</li><li>Proficient in VoIP technologies, including SIP, VoIP protocols, and unified communications solutions.</li><li>Strong project management skills and experience in leading complex network and VoIP implementation projects.</li><li>Excellent problem-solving, analytical, and troubleshooting skills.</li><li><span>Effective communication and collaboration skills to work with cross-functional teams and stakeholders.</span></li></ul><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.<br> This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners.<br> The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.<br> KEY RESPONSIBILITIES IT Operations &amp; Systems Administration · Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.<br> · Manage user accounts, licenses, groups, permissions, MFA, and access controls.<br> · Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.<br> · Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.<br> · Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.<br> · Maintain IT systems, documentation, configurations, and asset records.<br> · Assist with server, cloud, and infrastructure projects as required.<br> End User Support · Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.<br> · Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.<br> · Support executives and senior leadership with a high level of professionalism and responsiveness.<br> · Assist users with onboarding, offboarding, device setup, application access, and account configuration.<br> · Provide remote and occasional onsite support.<br> · Develop and maintain internal knowledge base articles and technical documentation.<br> Cybersecurity · Assist with implementation and maintenance of IT security controls.<br> · Monitor and respond to security alerts and suspicious activity.<br> · Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.<br> · Support email security platforms such as Barracuda, Mimecast, or equivalent.<br> · Assist with phishing investigations, email quarantine, malware alerts, and security incidents.<br> · Help maintain security policies and ensure users follow IT security best practices.<br> · Participate in security awareness and cybersecurity training initiatives.<br> IT Projects · Participate in and lead technical projects from planning through implementation.<br> · Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.<br> · Evaluate new technologies and make recommendations based on business requirements.<br> · Work with vendors, MSPs, software providers, and consultants.<br> · Create project documentation and ensure successful handover into IT operations.<br> Automation &amp; Process Improvement · Identify repetitive IT tasks and opportunities for automation.<br> · Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.<br> · Improve onboarding, offboarding, access management, software deployment, and IT support processes.<br> · Develop standardized procedures and documentation to improve operational efficiency.<br> Bachelor from computer science or any other related field 3+ years of experience in IT support, systems administration, IT operations, or a related role.<br> Strong experience supporting Microsoft 365 and Entra ID.<br> Experience administering Windows environments and supporting macOS devices.<br> Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.<br> Experience with endpoint management/RMM platforms.<br> Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.<br> Experience with cybersecurity tools and best practices.<br> Strong understanding of identity and access management, MFA, and least-privilege principles.<br> Experience with PowerShell or another scripting/automation language.<br> Strong written and verbal communication skills.<br> Ability to work independently and prioritize competing requests.<br> Fluent in English and Arabic Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia) The ideal candidate is someone who: · Thinks beyond simply closing tickets and looks for the root cause of problems.<br> · Can independently troubleshoot and resolve technical issues.<br> · Is comfortable taking ownership of IT systems and projects.<br> · Has strong attention to security and understands the importance of protecting company data.<br> · Communicates technical information clearly to both technical and non-technical users.<br> · Is organized and able to manage multiple priorities.<br> · Takes initiative and identifies opportunities to improve IT operations.<br> · Can work effectively with both internal stakeholders and external technology vendors.<br> · Is willing to learn new technologies and adapt to a constantly changing IT environment.<br></span> </div>

Our Tech Ops & Support Engineer Ensures the stability, availability, and performance of production environments by monitoring systems, automating operational processes, supporting deployments, resolving incidents, and maintaining secure, reliable platform operations.<br><br>Responsibilities<br><br>Monitor, maintain, and optimize production environments to ensure high availability, performance, and compliance with established service level objectives (SLAs/SLOs) Manage deployments, CI/CD pipelines, and release activities while supporting configuration management and environment consistency across production and non-production environments Administer and troubleshoot containerized platforms, IBM Cloud Pak Stacks, Confluent, Elasticsearch, and supporting infrastructure to ensure reliable system operations Investigate incidents, perform root cause analysis, implement corrective actions, and contribute to post-incident reviews to improve service reliability Configure and maintain monitoring, logging, and alerting solutions to proactively identify performance issues and minimize service disruptions Support backup, disaster recovery, security, patching, and operational compliance activities while maintaining accurate technical documentation and runbooks Collaborate with Development, QUALITY, Platform Engineering, Network, and Support teams to resolve complex technical issues and continuously improve operational processes<br><br><br>Requirements<br><br><br>Bachelor's degree or Diploma in Computer Science, Engineering, or a related field Around 2+ years of experience in Technical Operations, Production Support, Site Reliability Engineering (SRE), Dev Ops, or System Administration Good experience with Linux/Windows administration, Docker, Kubernetes, Open Shift, CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python) Working knowledge of IBM Cloud Pak solutions (CP4BA, CP4I, CP4D), Confluent, Elasticsearch, Databases (SQL, DB2, Mongo DB, etc.), and observability platforms such as Grafana and Prometheus Good understanding of networking fundamentals, security best practices, IAM, backup and disaster recovery, configuration management, and production environment support Strong troubleshooting, incident management, root cause analysis, communication, and collaboration skills with the ability to work effectively under pressure Ability to participate in on-call support, prioritize operational issues, and deliver reliable production support while driving continuous service improvement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary</strong></p><br><br><br><p>The Research Network Administrator holds the responsibility for managing and sustaining the network, servers, databases, and software platforms that underpin survey research activities.</p><br><br><p>This role is crucial for ensuring secure data collection, consistent system performance, and compliance with data privacy and security standards.</p><br><br><br>Key Responsibilities<ul><li>Install, configure, and maintain network infrastructure supporting survey research activities.</li><li>Administer survey platforms and databases used for data collection and reporting.</li><li>Monitor network performance and troubleshoot connectivity, hardware, and software issues.</li><li>Ensure data security, backup, disaster recovery, and system availability.</li><li>Support researchers with survey deployment, user access, and technical issues.</li><li>Maintain user accounts, permissions, and authentication systems.</li><li>Collaborate with research teams to implement new technologies and improve survey processes.</li><li>Document network configurations, system changes, and technical procedures.</li><li>Ensure compliance with organizational policies and applicable data protection regulations.</li><li>Perform software updates, patches, and preventive maintenance.</li></ul>Required Qualifications<ul><li>Experience in network administration or IT systems support.</li><li>Knowledge of:<ul><li>TCP/IP networking</li><li>Windows and/or Linux server administration</li><li>Database management (SQL Server, MySQL, PostgreSQL)</li><li>Cloud platforms (AWS, Azure, or Google Cloud)</li><li>Network security and firewalls</li></ul></li><li>Experience supporting research or survey platforms is preferred.</li><li>Strong troubleshooting and analytical skills.</li></ul>Preferred Skills<ul><li>Familiarity with survey software such as Qualtrics, REDCap, SurveyMonkey, or LimeSurvey.</li><li>Understanding of research data management and statistical software.</li><li>Knowledge of cybersecurity best practices.</li><li>Experience with virtualization and backup solutions.</li><li>Strong communication and project management skills.</li></ul>Typical Duties<ul><li>Monitor system uptime and performance.</li><li>Resolve technical support tickets.</li><li>Manage network equipment and server infrastructure.</li><li>Secure sensitive research data.</li><li>Coordinate software upgrades and testing.</li><li>Generate system performance reports.</li><li>Train users on research technology tools.</li></ul>Work Environment<ul><li>Office, university, healthcare, government, or research institute setting.</li><li>May require occasional after-hours maintenance or on-call support.</li><li>Hybrid or remote work may be available depending on the organization.</li></ul> <br><br> </div>

Role Objectives Support the technical operations of the IT department by providing advanced technical expertise and leadership. Serve as a subject matter expert in troubleshooting and resolving complex IT issues, while also mentoring and guiding junior team members. Collaborate with cross-functional teams to implement and optimize IT solutions, manage vendors, and ensure compliance with security standards. Drive continuous improvement initiatives and contribute to the strategic direction of the IT department. Stay abreast of emerging technologies and industry best practices to maintain a cutting-edge IT environment. Roles & Responsibilities:Technical Leadership: Provide advanced technical expertise and leadership in supporting IT systems, networks, and infrastructure. Problem Solving: Resolve complex technical issues by conducting in-depth analysis, troubleshooting, and implementing effective solutions. Mentorship: Mentor and guide junior IT staff, sharing knowledge and best practices to enhance the team's capabilities. Documentation: Create and maintain comprehensive documentation of IT systems, processes, and solutions to facilitate Knowledge Base sharing and training. Continuous Improvement: Identify opportunities for process improvement and optimization, implementing best practices and innovative solutions. Monitoring and Maintenance: Monitor IT systems and networks for performance issues, conducting regular maintenance and updates to ensure optimal functionality. Training and Development: Stay updated on emerging technologies and industry trends, and provide training to team members to enhance their technical skills.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 5 years of experience in a technical support role, with demonstrated expertise in supporting complex IT systems and environments. Profound technical knowledge and hands-on experience with a wide range of IT systems, networks, hardware, and software applications. Proven track record of providing advanced troubleshooting and problem-solving solutions for complex technical issues. Extensive experience in documenting IT processes, procedures, and technical solutions to facilitate knowledge sharing and training. Certifications such as Comp TIA Security+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE) are highly desirable. Familiarity with the ITIL (Information Technology Infrastructure Library) framework and experience in implementing IT service management best practices.