وظائف مندوب علاقات عامه

<p><strong>Job Description:</strong></p><p>&nbsp;</p><p>We are seeking a highly motivated and creative Marketing Specialist to join our dynamic team. The ideal candidate will be responsible for executing both online and offline marketing strategies, as well as overseeing public relations and events management. This position is crucial for our organization's growth and brand visibility, and we are looking for a candidate with a strong passion for marketing and a track record of success in driving marketing initiatives.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>&nbsp;</p><ol><li><p>Develop and execute comprehensive marketing strategies, both online and offline, to drive brand awareness, customer engagement, and sales growth.</p></li><li><p>Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies.</p></li><li><p>Manage and optimize our online presence, including website content, social media platforms, and email marketing campaigns.</p></li><li><p>Create and manage engaging content for digital channels, including videos/reels, infographics, and social media posts.</p></li><li><p>Plan &amp; execute advertising campaigns across various online platforms, such as Google Ads, social media advertising, and email marketing.</p></li><li><p>Conduct market research to identify trends, competitors, and customer preferences, and use the insights to refine marketing strategies.</p></li><li><p>Manage public relations efforts, maintain and establish new partners relationships.</p></li><li><p>Organize and execute events, ensuring they align with the company's goals and objectives.</p></li><li><p>Collaborate with cross-functional teams to ensure consistency in messaging and brand image across all marketing materials.</p></li><li><p>Monitor and analyze the performance of marketing campaigns, utilizing metrics and data to make data-driven decisions and refine strategies.</p></li><li><p>Stay updated on industry trends, marketing tools, and best practices to remain at the forefront of marketing innovation.</p></li></ol><p>&nbsp;</p><p><strong>Requirements:</strong></p><p>&nbsp;</p><ol><li><p>Bachelor's degree in Marketing, Business, or a related field.</p></li><li><p>Proven experience in marketing, with a minimum of 3-5 years in a similar role.</p></li><li><p>Strong understanding of both online and offline marketing strategies and a track record of successful campaigns.</p></li><li><p>Proficiency in digital marketing tools, including but not limited to SEO, SEM, email marketing, social media platforms, and content management systems.</p></li><li><p>Exceptional written and verbal communication skills.</p></li></ol><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><p>&nbsp;</p><ol><li><p>Bachelor's degree in Marketing, Business, or a related field.</p></li><li><p>Proven experience in marketing, with a minimum of 3-5 years in a similar role.</p></li><li><p>Strong understanding of both online and offline marketing strategies and a track record of successful campaigns.</p></li><li><p>Proficiency in digital marketing tools, including but not limited to SEO, SEM, email marketing, social media platforms, and content management systems.</p></li><li><p>Exceptional written and verbal communication skills.</p></li></ol><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>How does your working day look like Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns. Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels. Develops Action Plans to reach daily / monthly / yearly KPIs. Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms data. Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand. Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history. Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners. Develop and implement strategies to optimize room revenue and occupancy levels. Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management. Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management. Makes sure rate plans are correctly indexed / loaded and distributed to all channels Utilize revenue management tools and systems to forecast demand and maximize revenue potential. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to the management team based on analysis. Group rate evaluation of high demand exhibitions. Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments. In collaboration with appointed Agency and Regional E-Commerce Team: Measure/evaluates hotel performance Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends Review and monitor the content and search engine ranking of competitors websites and react appropriately to maintain competitiveness. Review content across the hotel direct websites and liaise with Marketing for required changes. Liaise with the web agency and corporate office for any website/IBE enhancements. In collaboration with hotel marketing: Develop and implement eMarketing initiatives for the hotel s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion. Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites. Establish and implement the hotel s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC. Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc. Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR &amp; Marketing closely. Review and regularly monitor the hotel s primary competition set and maintain digital performance competitiveness Website Analytics REV Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly. Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel s Opera property management system or any other such MIS tool. Provide monthly reports on website KPI to the hotel s management team and the regional and corporate offices. Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA s Drive Digital Direct goals set by Ennismore Regional and Corporate Office.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your personality counts more than your CV Bachelor s degree in Hospitality, Business, Marketing, Finance, or related field 3 5+ years of experience in hotel revenue management, reservations, or e-commerce Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs Solid analytical and forecasting skills with understanding of pricing and yield strategies Familiarity with digital distribution, website performance, and online sales channels Excellent communication skills and ability to collaborate across departments Detail-oriented, organized, and able to work in a fast-paced environment</p><p></p></section>

CARMA is a globally trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.<br><br>Role Overview<br><br>CARMA is seeking an experienced Data Protection Officer to lead its global privacy programme across MENA, Europe and Asia. The role will ensure compliance with applicable data protection laws, oversee privacy governance, DPIAs, data subject requests, breach response, third-party compliance and privacy training, and act as the main point of contact for regulators and supervisory authorities. The ideal candidate will have five to seven years of relevant experience, including at least three years in privacy, with strong knowledge of GDPR and international data protection regulations.<br><br>Role & Responsibilities<br><br>Data Protection Governance<br><br> Develop, implement and continuously improve the company's global privacy programme Maintain privacy governance policies, standards and procedures Ensure privacy controls are embedded across all business functions Develop regional privacy compliance frameworks appropriate for MENA, EU and Asia Establish privacy governance committees and reporting mechanisms<br><br>Regulatory Compliance<br><br>Maintain and evidence compliance with the data protection regimes applicable across the company's markets:<br><br> European Union and United Kingdom: EU General Data Protection Regulation (GDPR), UK GDPR, e Privacy requirements and national implementing legislation MENA: UAE PDPL, Saudi Personal Data Protection Law (PDPL), Oman Personal Data Protection Law and other applicable regional legislation Asia: Singapore PDPA, Hong Kong PDPO, Japan APPI and other applicable regional legislation<br><br>Data Protection Impact Assessments<br><br> Lead Data Protection Impact Assessments (DPIAs) and Privacy Impact Assessments Identify and mitigate privacy risks Advise the business on high-risk processing activities Maintain DPIA registers Review high-risk technologies<br><br>Data Subject Rights (Clients, Prospects and Internal)<br><br>Oversee the processes relating to:<br><br> Access requests Correction requests Erasure requests Portability requests Restriction requests Objection requests Automated decision-making requests<br><br>Incident and Breach Management<br><br> Lead privacy incident response Assess whether breaches are reportable Coordinate investigations Advise management on notification obligations Liaise with regulators where required Conduct post-incident reviews<br><br>Third Party Privacy Compliance<br><br> Review Data Processing Agreements (DPAs) Conduct vendor privacy assessments Monitor third-party compliance Review subprocessors<br><br>Training<br><br> Develop annual privacy training programmes Conduct awareness campaigns<br><br>Audit<br><br> Conduct privacy compliance monitoring Perform internal audits Review regional compliance Monitor remediation actions<br><br>Regulatory Engagement<br><br>Serve as the primary point of contact for:<br><br> Supervisory authorities Data protection regulators Government enquiries and licence requirements Regulatory inspections External auditors<br><br>Policy Development<br><br>Develop and maintain the following policies, and ensure they are business-centric and implemented in practice:<br><br> Global Privacy Policy Employee Privacy Notice Customer Privacy Notice Cookie Policy Data Retention Policy Data Breach Procedure Data Subject Rights Procedure Vendor Privacy Standard AI and Data Governance Policies<br><br>Requirements<br><br>Technical Skills<br><br>Privacy and Regulatory Knowledge<br><br> Strong knowledge of the GDPR and applicable privacy laws across CARMA's operating markets, including the UAE PDPL and the Egyptian Personal Data Protection Law. Knowledge of e Privacy requirements and cookie regulations. Understanding of cross-border data transfer mechanisms, including Standard Contractual Clauses, the UK International Data Transfer Agreement and adequacy decisions. Strong understanding of lawful bases for processing, data subject rights and sensitive personal data. Practical knowledge of privacy-by-design principles and regulatory compliance requirements. <br><br>Information Security Literacy<br><br>The role does not require advanced IT expertise; however, the job holder should have a working understanding of:<br><br> Information security and privacy-by-design principles. ISO/IEC 27001 and the NIST Cybersecurity Framework. Access controls, identity management and cloud security fundamentals. Data protection controls and data-loss prevention. Data breach management and incident-response processes. <br><br>Education<br><br> Bachelor's degree in Law, Information Technology, Information Security, Business Administration or a related discipline. A postgraduate qualification or specialised training in data protection, privacy law or information governance is an advantage. <br><br>Experience<br><br> At least two years of experience in data protection, privacy, legal or compliance roles, including a minimum of three years dedicated to privacy. Demonstrated experience managing a privacy programme across multiple jurisdictions. Practical experience leading Data Protection Impact Assessments, data breach response and data subject rights processes. Experience reviewing Data Processing Agreements and conducting vendor privacy assessments. Experience engaging with supervisory authorities, regulators and external auditors. Experience developing and delivering privacy training and awareness programmes. Experience developing and implementing privacy policies, procedures and compliance controls. <br><br>Preferred Certifications<br><br>The following certifications are advantageous but not required:<br><br> Certified Information Privacy Professional/Europe — CIPP/E. Certified Information Privacy Manager — CIPM. Certified Information Privacy Technologist — CIPT. ISO/IEC 27701 Lead Implementer or Lead Auditor. ISO/IEC 27001 Lead Auditor.

<p><strong>Purpose of Role:</strong> <br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts particularly visa processing, passport/ID issuance, consular and attestation services by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies</li> <li>Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure</li> <li>Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies</li> <li>Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner</li> <li>Navigate Egypt's public procurement, security clearance, and data sovereignty requirements</li> <li>Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals</li> <li>Represent the company at government forums, embassy events, and industry conferences in Egypt</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> </p> <p> <strong>Experience:</strong> </p> <ul> <li>12 15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level</li> <li>Proven track record originating and closing large-scale contracts with the Egyptian government specifically MOFA and/or Ministry of Interior</li> <li>Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector)</li> <li>Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles</li> </ul> <p> <strong>Relationships &amp; Network:</strong> </p> <ul> <li>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts)</li> <li>Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Government relations and public-sector deal structuring</li> <li>Consultative/enterprise sales for technology or managed-services contracts</li> <li>Fluent Arabic and English (essential contract and relationship work will be in both)</li> <li>Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts</li> </ul> <p> <strong>Profile Fit:</strong> </p> <ul> <li>Egyptian national or long-term Cairo-based executive with established local standing preferred</li> <li>Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function</li> <li>High integrity and discretion given the sensitivity of government/security-adjacent engagements</li> </ul>

Client Relations Executive لشركة وكيل معتمد للزيوت الصناعية ( للعمل في مدينتي ) التواصل مع العملاء الحاليين والجدد والرد على استفساراتهم. متابعة العملاء بشكل دوري حتى إتمام التعاقد أو إغلاق الفرصة. عمل زيارات ميدانية للعملاء وفقا لخطة الزيارات المعتمدة. التنسيق مع فريق المبيعات لضمان تنفيذ جميع خطوات المتابعة. تسجيل وتحديث بيانات العملاء على نظام CRM أو ملفات الشركة. إعداد تقارير يومية وأسبوعية عن حالة العملاء والفرص البيعية. تذكير فريق المبيعات بالمهام والمواعيد والمتابعات المطلوبة. متابعة رضا العملاء بعد التعاقد وحل المشكلات الأولية أو تحويلها للإدارة المختصة. المساعدة في تحقيق أهداف الشركة من خلال بناء علاقات قوية مع العملاء. التنسيق بين العملاء والإدارات الداخلية لضمان سرعة تنفيذ الطلبات. اقتراح أفكار لتحسين تجربة العملاء وزيادة معدل الاحتفاظ بهم. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li></ul>

Summary of Position:The Reimbursement Specialist (RS) directly assists patients on identified pharmaceuticalcompany brands to secure private or public insurance reimbursement. They provide directtelephone phone assistance to patients requiring reimbursement support on identifiedpharmaceutical company brands. They represent the patient with private or public insurers tooptimize drug coverage and liaise with Nurses and Program Supports/Administrative Assistants/Intake Specialists of the program to ensure optimal patient support andcommunication.<br>Accountabilities: • Liaise with Nurses, and Program Supports/Administrative Assistants to ensure optimal patient support and communication. • Track and document all case information using the program IT system. • Identify possible Adverse events within data files. • Prepare an Adverse Event Report corresponding to every identified Adverse Event. • Review quality of report with great attention to detail and submit the AE reports to local Patient Safety department.• Reconcile case number provided by Patient Safety Department. • Ensure quality assurance with respect to all mandates related to the patient support program. • Through patient-oriented solutions, manage challenging patient situations with empathy and patience. • Provide direct telephone assistance to patients requiring reimbursement support on identified company brands. • Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage. • Fulfill other duties as required. Competencies:• Understanding of private and public payer systems.• Ability to work in cross-functional team.• Proficiency in computer applications, including Microsoft Word and Excel.• Build and maintain strong relationships with a variety of customers (patients, HCPs,caregivers).• Skilled in responding diplomatically and professionally to both internal and externalclients.• Skilled in handling escalated concerns from patients and healthcare providers, withprofessionalism and empathy.• Ability to manage deadlines.• Strong communication skills, both oral and written.<br>Qualifications Junior:• Advanced English.• College or University degree.• Minimum 2 years of experience in drug reimbursement assistance navigation.• Minimum 1 year of experience in a call center or Patient Support Program.<br>Qualifications Intermediate:• Advanced English.• College or University degree.• Minimum 3 years of experience in drug reimbursement assistance navigation.• Minimum 2 year of experience in a call center or Patient Support Program.<br>Qualifications Senior:• Advanced English.• College or University degree.• Minimum 3+ years of experience in drug reimbursement assistance navigation.• Minimum 2-3 year of experience in a call center or Patient Support Program.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer (finitemovements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions, andvision to read printed materials and a computer screen<br>Direct Reports:• None

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an innovative and strategic Director of Marketing to lead our marketing initiatives and drive organizational growth in Cairo, Egypt. In this pivotal leadership role, you will develop and execute comprehensive marketing strategies that enhance our brand presence, engage our target audience, and deliver measurable business results. The ideal candidate will combine visionary thinking with analytical rigor, fostering a collaborative culture while maintaining a customer-focused approach that aligns with our organizational objectives.</p> <ul> <li>Develop, implement, and oversee comprehensive marketing strategies and annual plans that align with organizational goals and drive revenue growth</li> <li>Lead, mentor, and motivate the marketing team to ensure smooth departmental functioning, professional development, and promotion of teamwork and innovation</li> <li>Manage the marketing budget, identify cost-effective resource allocation, and ensure adherence to financial targets while maximizing return on investment</li> <li>Plan, direct, and coordinate all marketing campaigns across digital and traditional channels, including advertising, social media, email marketing, and promotional activities</li> <li>Establish and maintain strong relationships with key stakeholders, clients, media partners, and external agencies to support marketing objectives</li> <li>Oversee the creation, editing, and distribution of marketing content, including press releases, brochures, newsletters, website content, and promotional materials</li> <li>Analyze market trends, competitive landscape, and customer insights to inform strategic decision-making and identify growth opportunities</li> <li>Measure and evaluate marketing performance against established goals, utilizing analytics and data-driven insights to implement corrective actions and optimize campaigns</li> <li>Coordinate with cross-functional departments to ensure seamless integration of marketing initiatives and maximum organizational productivity</li> <li>Manage media relations, coordinate press events, and maintain positive public relations by extending personalized services to VIPs, media representatives, and community stakeholders</li> <li>Prepare and present regular performance reports, marketing metrics, and strategic recommendations to senior management</li> <li>Ensure brand consistency and positive organizational representation across all marketing channels and communications</li> <li>Handle additional responsibilities and special projects as delegated by senior management</li> </ul> <h4>Qualifications</h4> <p><strong>Required skills & competencies:</strong></p> <ul> <li>Strategic marketing planning and execution</li> <li>Team leadership, motivation, and talent development</li> <li>Budget management and financial analysis</li> <li>Digital marketing expertise</li> <li>Marketing analytics and data interpretation</li> <li>Content creation, editing, and copywriting</li> <li>Campaign development and project management</li> <li>Stakeholder and relationship management</li> <li>Public relations and media relations</li> <li>Market research and competitive analysis</li> <li>Proficiency with marketing automation tools and CRM platforms</li> <li>Strong organizational and time management skills</li> <li>Excellent written and verbal communication abilities</li> <li>Analytical and problem-solving capabilities</li> <li>Customer-focused mindset with business acumen</li> </ul> <p><strong>Required experience:</strong></p> <ul> <li>Minimum 7-10 years of progressive marketing experience, with at least 3-5 years in a marketing leadership or director-level role</li> <li>Proven track record of developing and executing successful marketing strategies that drive measurable business results</li> <li>Experience managing marketing budgets and optimizing resource allocation</li> <li>Demonstrated success in team leadership, recruitment, and talent development</li> <li>Experience in brand management, positioning, and development</li> <li>Proficiency in managing integrated marketing campaigns across multiple channels</li> <li>Experience with marketing analytics, performance measurement, and ROI attribution</li> </ul> <p><strong>Preferred experience:</strong></p> <ul> <li>Experience in the Cairo, Egypt market or Middle Eastern region</li> <li>Background in specific industry sectors (hospitality, retail, technology, or services)</li> <li>Experience with crisis communication and reputation management</li> <li>Knowledge of local market dynamics and consumer behavior in Egypt</li> </ul> <p><strong>Required education:</strong></p> <ul> <li>Bachelor's degree in Marketing, Communications, Business Administration, or related field</li> <li>Professional certifications in marketing, digital marketing, or business management are advantageous</li> </ul> <p><strong>Domain expertise:</strong></p> <ul> <li>Marketing strategy and strategic planning</li> <li>Brand development and management</li> <li>Digital marketing and e-commerce</li> <li>Marketing technology and automation platforms</li> <li>Data analytics and business intelligence</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><span style="font-size: 11px;"><b>Key Responsibilities</b></span></p><p>Work Permit &amp; Immigration Management</p><p>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</p><p>Ensure timely processing of:</p><p>New work permits</p><p>Renewals</p><p>Transfers</p><p>Amendments</p><p>Cancellations</p><p>Exit procedures</p><p>Oversee visa applications and residency documentation requirements.</p><p>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</p><p>Maintain accurate immigration records and employee files.</p><p>Compliance &amp; Regulatory Management</p><p>Ensure compliance with all applicable:</p><p>Egyptian Labor Laws</p><p>Immigration Laws</p><p>Ministry of Manpower regulations</p><p>General Authority requirements</p><p>Residency and visa regulations</p><p>Monitor legislative and regulatory changes impacting expatriate employment.</p><p>Assess compliance risks and recommend mitigation strategies.</p><p>Develop and maintain internal immigration policies and procedures.</p><p>Ensure adherence to government requirements related to employment of foreign nationals.</p><p>Expatriate Workforce Planning &amp; Localization</p><p>Manage expatriate employment quotas and workforce localization requirements.</p><p>Monitor foreign national headcount against statutory limitations.</p><p>Advise business leaders on expatriate workforce planning and compliance requirements.</p><p>Support strategic workforce decisions involving expatriate talent.</p><p>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.</p><p>Government Relations &amp; External Stakeholder Management</p><p>Serve as the primary liaison with:</p><p>Ministry of Manpower</p><p>Immigration Authorities</p><p>Passport and Residency Departments</p><p>Relevant Government Agencies</p><p>Build and maintain effective working relationships with governmental stakeholders.</p><p>Manage relationships with external legal advisors and immigration consultants.</p><p>Coordinate and facilitate submission of all required documentation to governmental entities.</p><p>Expatriate Onboarding &amp; Offboarding</p><p>Onboarding</p><p>Support expatriate employees and business leaders throughout the work authorization process.</p><p>Coordinate immigration requirements prior to employee commencement.</p><p>Ensure all approvals and permits are obtained before employment begins.</p><p>Provide guidance on relocation and residency requirements.</p><p>Offboarding</p><p>Manage permit cancellations and residency closures.</p><p>Ensure compliance with governmental requirements upon expatriate separation.</p><p>Coordinate final immigration clearances and documentation.</p><p>Audit, Inspection &amp; Risk Management</p><p>Lead all work permit and immigration audits, inspections, and governmental reviews.</p><p>Prepare required compliance documentation.</p><p>Respond to government inquiries and inspection findings.</p><p>Maintain audit-ready records and documentation.</p><p>Implement corrective actions resulting from inspections and compliance reviews.</p><p>Reporting &amp; Compliance Monitoring</p><p>Develop and maintain expatriate compliance dashboards.</p><p>Track:</p><p>Work permit expirations</p><p>Residency renewals</p><p>Visa validity</p><p>Compliance status</p><p>Quota utilization</p><p>Government filing deadlines</p><p>Produce periodic reports for leadership.</p><p>Escalate compliance risks and renewal exceptions.</p><p>Monitor KPIs and service-level commitments.</p><p>Process Improvement &amp; Digital Transformation</p><p>Identify opportunities to streamline and automate immigration processes.</p><p>Implement tracking mechanisms and workflow improvements.</p><p>Develop standard operating procedures and governance controls.</p><p>Enhance reporting capabilities and compliance monitoring tools.</p><p>Support payroll and HR transformation initiatives impacting expatriate administration.</p><p>Stakeholder Management &amp; Advisory</p><p>Provide expert guidance on immigration implications of:</p><p>New hires</p><p>Internal transfers</p><p>Promotions</p><p>Compensation changes</p><p>International assignments</p><p>Business restructuring</p><p>Partner with:</p><p>Payroll</p><p>People Solutions</p><p>Talent Acquisition</p><p>Legal</p><p>Finance</p><p>External Authorities</p><p>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.</p><p>Qualifications</p><p>Education</p><p>Required</p><p><br></p><p>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.</p><p>optional</p><p><br></p><p>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</p><p>Experience</p><p>Required</p><p>8–10+ years of experience in:</p><p>Work Permit Administration</p><p>Immigration Management</p><p>Government Relations</p><p>HR Operations</p><p>Compliance Management</p><p>Minimum 3 years in a leadership or managerial role.</p><p>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</p><p>Proven experience managing expatriate populations in a multinational organization.</p><p>Experience conducting audits, inspections, and compliance reviews.</p><p>Strong knowledge of foreign labor regulations and permit requirements in Egypt.</p><p>Preferred</p><p>Experience in BPO, Shared Services, Technology, or multinational environments.</p><p>Experience supporting high-volume expatriate populations.</p><p>Experience with global mobility programs and international assignments.</p><p>Experience implementing HRIS and compliance tracking systems.</p><p>Technical Knowledge</p><p>Advanced Knowledge Of</p><p>Egyptian Labor Law</p><p>Egyptian Immigration Regulations</p><p>Work Permit Requirements</p><p>Residency Permit Processes</p><p>Ministry of Manpower Regulations</p><p>Expatriate Employment Requirements</p><p>Government Inspection Procedures</p><p>Workforce Localization Requirements</p><p>Visa Administration Processes</p><p>Foreign Employee Compliance Requirements</p><p>Working Knowledge Of</p><p>Payroll operations</p><p>Tax implications affecting expatriates</p><p>HR lifecycle processes</p><p>Compensation and benefits administration</p><p>Employment contracts and labor compliance</p><p>Core Competencies</p><p>Leadership Competencies</p><p>Strategic Thinking</p><p>Decision Making</p><p>Stakeholder Influence</p><p>Team Leadership</p><p>Accountability</p><p>Change Management</p><p>Results Orientation</p><p>Functional Competencies</p><p>Immigration Expertise</p><p>Government Relations</p><p>Regulatory Compliance</p><p>Risk Management</p><p>Policy Interpretation</p><p>Workforce Planning</p><p>Audit Management</p><p>Vendor Management</p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Required Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field. optional Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</p><p>Experience Required 8 10+ years of experience in: Work Permit Administration Immigration Management Government Relations HR Operations Compliance Management Minimum 3 years in a leadership or managerial role. Extensive experience dealing with Egyptian governmental authorities and immigration agencies. Proven experience managing expatriate populations in a multinational organization. Experience conducting audits, inspections, and compliance reviews. Strong knowledge of foreign labor regulations and permit requirements in Egypt.</p><p>Preferred Experience in BPO, Shared Services, Technology, or multinational environments. Experience supporting high-volume expatriate populations. Experience with global mobility programs and international assignments. Experience implementing HRIS and compliance tracking systems.</p><p>Technical Knowledge Advanced Knowledge Of Egyptian Labor Law Egyptian Immigration Regulations Work Permit Requirements Residency Permit Processes Ministry of Manpower Regulations Expatriate Employment Requirements Government Inspection Procedures Workforce Localization Requirements Visa Administration Processes Foreign Employee Compliance Requirements Working Knowledge Of Payroll operations Tax implications affecting expatriates HR lifecycle processes Compensation and benefits administration Employment contracts and labor compliance</p><p>Core Competencies Leadership Competencies Strategic Thinking Decision Making Stakeholder Influence Team Leadership Accountability Change Management Results Orientation Functional Competencies Immigration Expertise Government Relations Regulatory Compliance Risk Management Policy Interpretation Workforce Planning Audit Management Vendor Management Process Governance Behavioral Competencies Integrity and Confidentiality Attention to Detail Problem Solving Customer Focus Relationship Building Adaptability Resilience Professional Judgment Technical Skills Advanced Microsoft Excel Workday HRIS (preferred) Immigration Case Management Systems Reporting &amp; Analytics Compliance Tracking Tools Process Documentation Project Management Power BI (preferred) Microsoft PowerPoint Government Portal Administration</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Purpose of Role: Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts — particularly visa processing, passport/ID issuance, consular and attestation services — by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.<br> Key Responsibilities: Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies Position the company's technology and digital services capability (e.<br>g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner Navigate Egypt's public procurement, security clearance, and data sovereignty requirements Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals Represent the company at government forums, embassy events, and industry conferences in Egypt Experience: 12–15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level Proven track record originating and closing large-scale contracts with the Egyptian government — specifically MOFA and/or Ministry of Interior Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector) Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles Relationships &amp; Network: Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts) Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.<br>g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs) Skills: Government relations and public-sector deal structuring Consultative/enterprise sales for technology or managed-services contracts Fluent Arabic and English (essential — contract and relationship work will be in both) Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts Profile Fit: Egyptian national or long-term Cairo-based executive with established local standing preferred Comfortable operating in a matrixed regional structure, reporting into a Middle East &amp; Africa BD leadership function High integrity and discretion given the sensitivity of government/security-adjacent engagements</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;The Public Affairs function serves as the main point of contact between the business and the Government, policymakers, industry groups, and key stakeholders. It plays an integral role in advising senior leadership on business-related topics as well as navigating the political and regulatory landscape. The key objectives is to ensure compliance with policies and regulations, business continuity, and positioning talabat as a strategic tech player and partner to the government.</p><p>WHAT'S ON YOUR PLATE?</p><ul><li>Craft and execute Talabat's communication strategy throughout the MENA region.</li><li>Collaborate with top-level management and stakeholders to align communication strategies with the company's business goals.</li><li>Take the reins of our regional communications team, offering strategic direction, and fostering team growth.</li><li>Drive the creation of communication assets and content to achieve local market objectives.</li><li>Collaborate closely with talabat's brand and marketing teams for a consistent brand voice across all channels.</li><li>Cultivate and manage relationships with key media outlets, influencers, and stakeholders.</li><li>Ensure compliance of all communication materials with relevant regulations through collaboration with talabat's legal team.</li><li>Play a pivotal role in crisis communications, providing strategic direction and content.</li><li>Evaluate and report on the effectiveness of communication campaigns, offering insights and recommendations for enhancement.</li><li>Develop and execute Public Affairs strategies that align with and serve talabat's business objectives, working in close collaboration with all verticals and functions across the business.</li><li>Serve as the main point of contact between the business and the Government, policymakers, industry groups, and key stakeholders.</li><li>Advise senior leadership on business-related topics and navigate the political and regulatory landscape on behalf of the business.</li><li>Ensure compliance with relevant policies and regulations while safeguarding business continuity.</li><li>Position talabat as a strategic tech player and a trusted partner to the government.</li><li>Risk Mitigation</li><li>Policy Monitoring</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in communication, public relations, public policy, political science, law, or a related field</li><li>Solid track record of leading public affairs and communications in Egyptian landscape.</li><li>Proven ability in creating fresh and out-of-the-box communication campaigns that resonate with our young customer base.</li><li>Strong interpersonal and leadership skills, with the ability to guide teams across talabat markets.</li><li>Excellent communication skills, both written and verbal.</li><li>Experience in crisis management and issues management</li><li>Demonstrated success in building and maintaining relationships with key media outlets, influencers, and stakeholders.</li><li>Experience in tech or F&amp;B is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1. Employee Lifecycle Management</p><p>Manage new joiners onboarding for store employees in partnership with Operations teams.</p><p>Conduct exit interviews to identify turnover trends and root causes.</p><p>Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.</p><p>2. Manpower Planning Support (MPP)</p><p>Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.</p><p>Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.</p><p>4. Employee Engagement</p><p>Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:</p><ul><li>On-floor engagement activities</li><li>Town halls</li><li>Reward &amp; Recognition programs</li><li>Employee experience initiatives</li></ul><p>5. Employee Relations Support</p><p>Act as a liaison between Operations and Employee Relations (ER) teams.</p><p>Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases.</p><p>Promote compliance with company policies and labor regulations.</p><p>6. Core People Operations Support</p><p>Coordinate with the P&amp;C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff.</p><ul><li>Payroll-related inquiries</li><li>Employee benefits administration</li><li>Letters Requests</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-2 years of HR experience in a Warehouse / Factory environment</p><p>Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred.</p><p>Stakeholder management skills, with the ability to build strong relationships</p><p>Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At Holiday Inn &amp; Suites Cairo Maadi, a proud Great Place to Work® Certified hotel, we believe in delivering outstanding guest experiences while fostering a positive, inclusive, and supportive workplace. </span></span>Are you a passionate HR professional ready to take the next step in your hospitality career? At Holiday Inn &amp; Suites Cairo Maadi, we are looking for a dynamic and people-focused Assistant HR Manager to help create an exceptional colleague experience and support our journey towards excellence.</p><br><p>If you thrive in a fast-paced hospitality environment, enjoy building a positive workplace culture, and are passionate about developing people and driving engagement, we would love to hear from you!</p><br><p><strong>A little taste of your day-to-day:</strong></p><br><p>Every day is different at IHG, but you’ll mostly be:</p><br><ul><li>Supporting the HR Manager in delivering the hotel’s people strategy, HR initiatives, and ensuring alignment with IHG standards and local employment regulations.</li><li>Managing the hotel payroll process and supporting compensation and benefits practices to maintain competitiveness and internal equity.</li><li>Monitoring HR metrics including turnover, absenteeism, and exit interview trends to identify opportunities for improvement, training needs, and colleague engagement initiatives.</li><li>Preparing, analyzing, and communicating monthly HR reports and metrics to support informed business decisions.</li><li>Managing HR departmental resources, office supplies, and expenses within the approved budget.</li><li>Creating a welcoming colleague journey by delivering excellent candidate care, onboarding experiences, and supporting IHG’s BrandHearted culture.</li><li>Supporting performance management activities, coaching leaders, and promoting a culture of continuous feedback and development.</li><li>Training, motivating, coaching, and guiding direct reports to achieve departmental objectives and service excellence.</li><li>Acting as a champion for colleague communication, engagement initiatives, and HR programs.</li><li>Overseeing colleagues’ cafeteria , public areas, lockers, and smoking area to ensure high standards of colleague welfare.</li><li>Maintaining accurate HR records, employee databases, and effective filing systems in line with company standards.</li><li>Partnering with department leaders to enhance service behaviors, improve the guest experience, and strengthen internal customer satisfaction.</li><li>Promoting the hotel’s reputation within the local community and encouraging colleague participation in social responsibility initiatives.</li><li>Ensuring full compliance with labor laws, company policies, and hotel procedures.</li><li>Acting on behalf of the HR Manager during their absence and performing additional duties as required.</li></ul><p><strong>&nbsp;What We Need From You</strong></p><br><ul><li>Previous experience in Human Resources within the hospitality industry.</li><li>5 years of related experience in HR Management&nbsp;</li><li>Strong knowledge of Egyptian labor law, HR practices, payroll, and employee relations.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>A proactive, approachable, and solution-oriented mindset with a passion for developing people.</li><li>Ability to handle confidential information with professionalism and integrity.</li><li>Strong analytical skills with the ability to interpret HR data and provide actionable insights.</li><li>Proficiency in Microsoft Office and HR systems.</li><li>A team player with the ability to inspire, influence, and build positive.</li><li>relationships across all levels of the organization.</li></ul><p><strong>What We Offer</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</p><br><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</p><br><p><i><strong>So, join us and you’ll become part of our ever-growing global family.</strong></i></p><br><br> </div>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p> <h4>What you will do</h4> <ul> <li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li> <li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li> <li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li> <li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li> <li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li> <li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li> <li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li> <li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li> <li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li> <li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li> <li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li> <li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li> <li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li> <li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li> <li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bacheloru2019s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li> <li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li> <li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li> <li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><strong>Ignite Your Career as a Human Resource Administrative Assistant in Cairo!</strong></p><p>Are you a dynamic and experienced HR professional looking for a challenging yet rewarding role? Our company, operating across diverse sectors including projects and exhibitions, is seeking a highly skilled and dedicated <strong>Human Resource Administrative Assistant</strong> to join our vibrant team in Cairo, Egypt. This is an incredible on-site opportunity to build and manage a robust HR framework from the ground up, supporting a diverse workforce of technicians, engineers, sales personnel, and accountants.</p><ul><li><strong>Overview:</strong> As our Human Resource Administrative Assistant, you will be the backbone of our HR operations, ensuring smooth daily functions and contributing significantly to our growth. You'll be instrumental in developing and maintaining an efficient and supportive work environment for approximately 50-55 employees, including daily laborers. This role offers the unique chance to shape our HR department and make a tangible impact.</li><li><strong>Responsibilities:</strong><ul><li><strong>Build and Lead:</strong> Take charge of building and structuring HR processes from their inception, leveraging your expertise to create a solid foundation.</li><li><strong>Cultural Acumen:</strong> Seamlessly interact with and understand diverse cultures within our multi-sector organization.</li><li><strong>Daily Operations:</strong> Efficiently manage daily HR tasks, including distributing assignments and ensuring all HR administrative duties are handled with precision.</li><li><strong>Employee Relations:</strong> Foster strong connections among employees, promoting a cohesive and positive workplace.</li><li><strong>Reporting Excellence:</strong> Prepare comprehensive daily, weekly, and monthly HR reports to track progress and inform decision-making.</li><li><strong>Policy Adherence:</strong> Ensure strict adherence to company regulations and policies, maintaining a fair and compliant environment.</li><li><strong>People Management:</strong> Demonstrate exceptional ability to manage and support various types of individuals, from technical staff to sales teams.</li><li><strong>HR Development:</strong> Proactively identify and implement strategies for human resources development, including utilizing existing HR knowledge and resources effectively.</li></ul></li><li><strong>Skills &amp; Technologies:</strong> You will be utilizing your expertise in <strong>Microsoft Office</strong>, various <strong>HR Systems</strong>, and robust <strong>HR Policies</strong>. Your proficiency in <strong>Administration</strong>, <strong>Office Management</strong>, and <strong>Recruitment</strong> will be key to your success.</li><li><strong>Growth Opportunities:</strong> This role is more than just an administrative position; it's a launchpad for your career! We offer exciting opportunities for advancement, including the potential to grow into a <strong>Team Leader</strong> or even a <strong>Department Manager</strong>. Your dedication and performance will pave the way for significant career progression within our company.</li><li><strong>Team &amp; Culture:</strong> You'll be joining a supportive environment where your contributions are valued. While you'll be leading the charge in HR, you'll have the backing of our accounts department and other colleagues, especially during your initial phase. We foster a culture of collaboration, respect, and continuous improvement.</li><li><strong>Impact:</strong> Your work will directly influence the well-being and productivity of our entire workforce. You will play a crucial role in shaping our company culture and ensuring our employees feel supported, engaged, and empowered.</li></ul>

<p><strong>Security Manager</strong></p><p></p><p><strong>Job Summary:</strong></p><p>To lead and oversee the comprehensive security operations of the compound, ensuring the safety of residents and properties. This role acts as the primary liaison with governmental, police, and sovereign entities in Egypt, while expertly managing high-tension situations, public relations, and conflict resolution with dissatisfied or agitated residents.</p><p></p><p><strong>Key Responsibilities and Duties:</strong></p><p><strong>1. Security Operations &amp; Management:</strong></p><ul><li><p>Supervise and direct the day-to-day security operations, including gate controls, perimeter fencing, patrols, and surveillance systems (CCTV).</p></li><li><p>Conduct regular security risk assessments and update protocols to prevent vulnerabilities.</p></li><li><p>Manage, train, and evaluate the performance of security personnel (in-house security or outsourced security agencies).</p></li><li><p>Develop and execute emergency and crisis management plans (fire, accidents, security breaches) for immediate response.</p></li></ul><p><strong>2. Government Relations &amp; Law Enforcement Liaison:</strong></p><ul><li><p>Act as the official representative of the compound with local police stations, traffic departments, and relevant law enforcement agencies.</p></li><li><p>Establish and maintain strong, cooperative channels of communication with Egyptian police and sovereign authorities to ensure swift coordination and regulatory compliance.</p></li><li><p>Handle formal complaints, police reports, and official investigations promptly and professionally.</p></li><li><p>Ensure full compliance with all security and regulatory directives issued by state authorities.</p></li></ul><p><strong>3. Stakeholder Relations &amp; Conflict Resolution:</strong></p><ul><li><p>Handle critical escalations and direct interactions with agitated, upset, or dissatisfied residents with high diplomacy and emotional intelligence.</p></li><li><p>De-escalate tense situations effectively and provide practical, prompt solutions within the framework of compound regulations.</p></li><li><p>Build and maintain a foundation of trust and open communication with the homeowner's association or resident representatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><p><strong>Professional Background:</strong> Mandatory military or police background (preferably a retired Egyptian Armed Forces or Police Officer of suitable rank) to ensure deep familiarity with protocols and government/sovereign entities.</p></li><li><p><strong>Experience:</strong> 5 to 10 years of proven experience in security management, preferably within high-end residential compounds or gated communities.</p></li><li><p><strong>Core Competencies:</strong></p><ul><li><p>Exceptional negotiation, conflict resolution, and crisis management skills.</p></li><li><p>Strong leadership presence combined with high-level diplomacy and patience.</p></li><li><p>Excellent communication skills and the ability to work under high pressure and handle difficult personalities.</p></li><li><p>Proficiency in modern security technologies and surveillance systems.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Collection Specialist ( Fluent English speaker) Department: Finance &amp; Collections Reporting To: General Manager Location: El Sheikh Zayed Job Summary We are seeking a proactive and detail-oriented Collection Specialist to manage accounts receivable, ensure timely collection of outstanding payments, and maintain strong relationships with clients.<br> The role requires excellent communication skills, a customer-focused approach, and the ability to handle collections professionally while preserving positive client relationships.<br> The ideal candidate should be fluent in English and capable of effectively communicating with clients regarding payments, account status, and issue resolution.<br> Key Responsibilities Collections &amp; Accounts Receivable * Follow up with clients regarding outstanding invoices and due payments.<br> * Ensure timely collection of receivables according to company policies.<br> * Monitor customer accounts and maintain accurate collection records.<br> * Reconcile account balances and resolve payment discrepancies.<br> * Prepare collection reports and aging analysis.<br> * Escalate overdue accounts when necessary and recommend appropriate actions.<br> Client Relationship Management * Build and maintain strong professional relationships with clients.<br> * Act as a point of contact for payment-related inquiries and concerns.<br> * Ensure a positive customer experience throughout the collection process.<br> * Handle client concerns and resolve issues in a professional manner.<br> * Conduct regular follow-ups to maintain client satisfaction and engagement.<br> * Coordinate with internal departments to address client requests and concerns.<br> Reporting &amp; Documentation * Maintain accurate records of client communications and payment activities.<br> * Prepare weekly and monthly collection performance reports.<br> * Monitor collection KPIs and identify areas for improvement.<br> * Ensure all documentation is properly maintained and updated.<br> Preferred Skills * Collections management * Client relationship management * Negotiation skills * Problem solving * Communication skills * Time management * Attention to detail * Reporting and data analysis * Social Insurance * Medical Insurance Work Conditions * Full-time * Office-based * Working hours as per company policy * Performance-driven environment * Regular client communication and follow-up required.<br> Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.<br> * 1–3 years of experience in Collections, Accounts Receivable, Customer Service, or Client Relations.<br> * Fluent English speaker (written and spoken).<br> * Strong communication and negotiation skills.<br> * Good knowledge of Microsoft Office applications, especially Excel.<br> * Ability to manage multiple accounts and prioritize tasks effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Job PURPOSE</p><br><p>To finalize and complete the needed documents and open the payroll customers’ accounts in addition to offering and x-selling other bank’s products in alignment with the bank’s policies and procedures</p><br><p>KEY ACCOUNTABILITIES</p><br><p>Process Implementation</p><br><p>1. Obtain the needed documents from the companies employees and open the payroll accounts in a timely manner to maintain accurate records in alignment with work policies and procedures</p><br><p>2. Present and cross sell the bank’s products (Cards/Loans) to the new companies’ customers and maximize the penetration of the current payroll customers</p><br><p>3. Attend regular meetings to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers</p><br><p>4. Develops and maintains strong working relationships with companies and employees to ensure their continued satisfaction with the products and banking services offered and market new products and services</p><br><p>5. Solve problems/complaints from customers and maintain strong relations with the segment customers</p><br><p>Policies, Processes and Procedures</p><br><p>6. Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>7. Follows the day-to-day operations related to own jobs in the Payroll Acquisition Channels department to ensure continuity of work</p><br><p>Compliance</p><br><p>8. Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications and experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent</p><br><p>• 0 - 1 years of relevant experience</p><br><p>Skills and Knowledge</p><br><p>• Good command of English and Arabic languages</p><br><p>• Basic selling skills</p><br><p>• Knowledgeable of banking products and services and a good motivator for enhanced performance</p><br><p>• Leadership skills, strong communication skills, strong interpersonal relations skills, strong marketing and sales capabilities"</p><br><br> </div>