وظائف مندوب علاقات عامه

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p> <h4>Key responsibilities</h4> <p><strong>Guest experience management</strong></p> <ul> <li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li> <li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li> <li>Coordinate VIP arrivals, departures, and special guest requests.</li> <li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li> <li>Support operational departments in maintaining brand standards and service excellence.</li> <li>Prepare guest satisfaction reports and identify service improvement opportunities.</li> <li>Follow up on guest correspondence and ensure timely responses.</li> <li>Assist in implementing guest experience initiatives and quality assurance programs.</li> </ul> <p><strong>Personal assistant to the General Manager</strong></p> <ul> <li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li> <li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li> <li>Screen and prioritize incoming communications.</li> <li>Coordinate communication between the General Manager and department heads.</li> <li>Maintain confidential records, files, and business documents.</li> <li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li> <li>Organize executive meetings, events, and visits.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li> <li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li> <li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li> <li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li> <li>Strong organizational and time-management skills.</li> <li>Proficiency in Microsoft Office Suite and hotel management systems.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for an experienced Political Science Domain Expert to contribute to the evaluation and improvement of Large Language Models.<br> The role involves creating advanced prompts, assessing AI-generated responses, identifying knowledge gaps, and developing high-quality evaluation data.<br> The work may cover political science, governance, elections, public policy, political institutions, comparative politics, and international relations .<br> The successful candidate will apply strong domain knowledge and reliable sources to evaluate factual accuracy, reasoning quality, completeness, and nuance.<br> CONTRACT: Contractor assignment, 8 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam PROCESS: Initial screening followed by domain manager review Key Responsibilities Create advanced political science prompts across a range of topics and difficulty levels.<br> Evaluate AI-generated responses for factual accuracy, reasoning quality, completeness, and nuance.<br> Review content related to governance, elections, public policy, political institutions, and international relations.<br> Identify hallucinations, outdated claims, logical inconsistencies, bias, and complex edge cases.<br> Develop benchmark datasets and adversarial test cases for model evaluation.<br> Verify conclusions using reliable, relevant, and up-to-date references.<br> Provide clear, objective, and evidence-based feedback on model outputs.<br> Maintain accurate documentation and consistent annotation quality.<br> Collaborate with AI researchers and project teams to improve model performance.<br> Master’s degree or higher in Political Science, International Relations, Public Policy, Governance , or a closely related discipline.<br> At least 3 years of professional, research, or teaching experience in a politics-related field.<br> Strong knowledge of political systems, governance, elections, public policy, or international relations.<br> Ability to evaluate political content for factual, logical, contextual, and chronological accuracy.<br> Experience conducting research and supporting conclusions with reliable references.<br> Excellent written English communication skills.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <h4>Key responsibilities:</h4> <ul> <li>Support execution of marketing strategies across both properties in alignment with Accor brand standards.</li> <li>Assist in planning and promoting seasonal campaigns, events, and on-property activations.</li> <li>Coordinate and support photo/video shoots to ensure high-quality, brand-aligned content.</li> <li>Manage and update digital presence across social media, OTAs, Google listings, and brand platforms.</li> <li>Work closely with the community management agency to ensure timely and effective communication.</li> <li>Draft content for newsletters, website updates, press releases, and promotional materials.</li> <li>Support the creation and distribution of marketing collateral (signage, menus, flyers, etc.).</li> <li>Assist in coordinating PR and influencer engagements, media visits, and familiarization trips.</li> <li>Track and report on marketing KPIs and campaign performance.</li> <li>Liaise with internal departments to gather information and align marketing initiatives.</li> <li>Coordinate supplier communication and support budget tracking.</li> <li>Travel between Hurghada and Sharm El Sheikh as needed to support on-ground execution.</li> </ul> <h4>Additional information</h4> <h4>Your team and working environment:</h4> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>As a Civil Technical Office Team Leader, your primary responsibility is to ensure the efficient and effective execution of technical office activities in accordance with project contracts, baselines, and requirements. You will be a key figure in the coordination, communication, and performance management of the technical team.</p><p>Key Responsibilities:</p><ul><li>Process Implementation: Implement all processes related to technical office activities, ensuring compliance with project contracts, baselines, and requirements.</li><li>Resource Planning: Support in planning the allocation of technical team resources and assigning tasks based on project needs and priorities. Monitor and control the performance of the technical team, ensuring they meet project objectives and quality standards.</li><li>Oversee the creation and review of both internal and external shop drawings, ensuring their accuracy and alignment with project specifications. Determine the priorities for shop drawings based on site conditions, project cost, and the project baseline.</li><li>Review tender documents and raise any necessary queries to the tender department for clarification or adjustment.</li><li>Maintain open communication with the Technical Office Site Manager and Senior Technical Office Site Team Leader regarding the overall technical progress of the project.</li><li>Communicate with clients, consultants, and subcontractors to facilitate the exchange of required information with the technical team, as needed.</li><li>Attend weekly progress meetings to report on the progress of the technical department and address any technical concerns or issues that may arise.</li><li>Review invoices (from owners or subcontractors) received from the site to ensure they align with the project plan and contract terms. Flag any discrepancies or variations for further review.</li><li>Coordinate between all parties involved in the project to resolve conflicts or differences between the drawings and client requirements. If necessary, send Requests for Information (RFIs) to seek clarification</li><li>Supervise quantity surveys for upcoming and existing projects to ensure they match the tendering documents or agreed contract terms.</li><li>Review Site Purchasing Requests for steel to confirm they align with the project's requirements.</li><li>Act as a liaison between procurement and the consultant to obtain final material and sample approvals.</li><li>Work with the project manager to forecast upcoming Purchase Requests (PR) for the project and provide this information to the purchasing team according to the planned schedule.</li><li>Prepare method statements for review by the consultant and subsequent approval by the construction manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Civil / Structure Engineering</p><p>Minimum of 8 years of experience in a related field experience.</p><p>Leadership skills</p><p>Planning, organization, and detail orientation</p><p>Decision Making</p><p>Ability to lead and initiate strategic business plans</p><p>Conflict resolution skills</p><p>Negotiating/Influencing Skills</p><p>Strong leadership</p><p>Technical expertise and excellent communication skills</p>

<p><strong>1.&nbsp;&nbsp;&nbsp;&nbsp; Maintenance Planning &amp; Execution</strong></p><p></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit and finalize corrective, preventive, and predictive maintenance plans for production line machines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular inspections to evaluate machinery condition and diagnose problems.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review maintenance records, diagnose faults, and prepare required maintenance statements.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Complete examination and repair forms and prepare improvement proposals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Distribute and follow up on all maintenance tasks according to approved maintenance requests.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all maintenance services are provided safely and efficiently.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain mechanical systems, converters, and hydraulic motors.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Check and maintain power systems and electrical components in production.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>&nbsp;Spare Parts &amp; Procurement Control</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze spare parts requirements for all production line machines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure availability of spare parts in coordination with warehouse and procurement.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle all PR requests for spare parts and follow up until the full cycle is completed.</p><p><strong>2.&nbsp;&nbsp;&nbsp;&nbsp; Documentation, Logs &amp; Reporting</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure machinery logs are up to date and conduct performance analysis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare reports related to repairs, inspections, and development proposals.</p><p><strong>3.&nbsp;&nbsp;&nbsp;&nbsp; Safety &amp; Compliance</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with safety standards and report any anticipated risks or violations.</p><p><strong>4.&nbsp;&nbsp;&nbsp;&nbsp; Coordination &amp; Issue Resolution</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze and follow up on maintenance complaints from production departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Direct, coordinate, and supervise all mechanical and electrical maintenance activities on production lines.</p><p><strong>5.&nbsp;&nbsp;&nbsp;&nbsp; Team Development &amp; Training</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop maintenance team members and provide necessary training programs to enhance their technical skills.</p><p>Support improvement of production procedures through continuous team development</p><p><strong>Requirements</strong></p><p>Bachelor’s degree in engineering (Mechanical, Mechatronics)</p><p>1 To 3 Years of experience in the same position in relevant field</p><p>Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).</p><p>Previous Experience using ERP is a plus.</p><p>Excellent command of English is a must</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Marketing Specialist is responsible for the day-to-day execution, optimization, and growth of company marketing initiatives to drive brand visibility and engagement.<br> This role is responsible for managing SEO/SEM campaigns, executing media outreach and press releases, creating supporting visual design assets, and coordinating PR and events to position Finaira as a leading AI FinTech provider.<br> The difference you will make • Plan and execute marketing campaigns across digital and offline channels to position Finaira as a leading AI FinTech provider.<br> • Own SEO strategy and execution - keyword research, on-page optimization, content optimization, and performance tracking.<br> • Manage SEM/paid campaigns (Google Ads, LinkedIn Ads) including budget tracking and performance reporting • Draft and distribute press releases to announce company news, product launches, and milestones.<br> • Proactively reach out to journalists and news websites to pitch stories and secure coverage as a marketing/promotion channel (e.<br>g., promoting a launch campaign, or company update).<br> • Own the company's digital presence: website updates, social media, and campaign analytics.<br> • Design supporting visual assets: social media graphics, one-pagers, presentation decks, campaign creative.<br> • Ensure visual consistency with brand guidelines across all marketing materials.<br> • Support planning and logistics for industry events and sponsorships.<br> • Assist with broader brand visibility efforts alongside media outreach work above.<br> Education: Bachelor's degree in Marketing, communications, Business, or a related field.<br> Experience: 2-4+ years in digital marketing, with hands-on SEO and SEM experience.<br> Experience writing press releases and proactively pitching media/journalists to secure coverage Experience in B2B tech, fintech, or professional services is a plus.<br> Experience in a startup/scale-up environment is a plus.<br> Technical Skills: Proficiency in a design tool (Canva, Figma, or Adobe Suite) for producing clean, on-brand visuals.<br> Familiarity with marketing analytics tools (Google Analytics, SEMrush/Ahrefs, or similar).<br> Strong writing skills across formats — press releases, ad copy, social captions.<br> Basic familiarity with CMS platforms (WordPress, Webflow) is a plus.<br> Existing relationships with journalists/media outlets in fintech or tech field is a plus.<br> Soft Skills: Strong ownership and accountability for assigned work.<br> Excellent communication, interpersonal, and conflict resolution skills.<br> Effective time management and task prioritization.<br> Analytical thinking and problem-solving skills.<br> Ability to work independently and collaborate with teams within and across functions.<br> Ability to actively listen to customers and accurately understand their needs, expectations, and challenges.<br> Adaptability and learning agility in a fast-paced environment.<br> Strong attention to detail and a commitment to quality.<br> Receptiveness to feedback and continuous improvement mindset.<br></span> </div>

<div><b>Job Description</b></div> <br> <ul> <li>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance.</li> <li>Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies.</li> <li>Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service.</li> <li>Monitor adherence to hotel policies, health and safety regulations, and quality standards.</li> <li>Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency.</li> <li>Handle conflict resolution and problem-solving related to guest issues or team concerns.</li> <li>Liaise with other hotel departments to ensure seamless coordination and communication.</li> <li>Prepare and maintain shift reports, including incidents, guest feedback, and operational updates.</li> <li>Support the management team with employee training, scheduling, and performance evaluations as needed.</li> <li>Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</li> </ul> <br> <div><b>Qualifications</b></div> <br> <p>Skills and Qualifications:</p> <ul> <li>Proven experience in hotel management or a related hospitality role.</li> <li>Strong leadership and interpersonal skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Ability to remain calm and decisive under pressure.</li> <li>Good organizational and problem-solving skills.</li> <li>Knowledge of hotel management software is a plus.</li> <li>Flexibility to work various shifts including nights, weekends, and holidays.</li> <li>BSC degree in Hospitality Management or relevant experience.</li> </ul> <br> <div><b>Additional Information</b></div> <br> <p>Employee benefit card offering discounted rates in Accor worldwide.</p> <p>Learning programs through our Academies</p> <p>Opportunity to develop your talent and grow within your property and across the world!</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> The Role of the Guest Experience Assistant Manager <p>As Guest Experience Assistant Manager, you will play an integral role within the Guest Experience team, ensuring every guest is cared for from arrival to departure. As part of the first and last impression of the resort, this high-profile department carries a special responsibility in delivering exceptional and personalized luxury experiences in line with Four Seasons standards.</p> <p>You will respond to a wide variety of guest requests by accurately assessing guest needs and preferences while adding thoughtful personal touches to maximize guest satisfaction. This role requires a strong passion for service excellence, attention to detail, and the ability to anticipate guest expectations while maintaining the highest levels of professionalism and hospitality.</p> <p>Handling all guest interactions with warmth, professionalism, and genuine care, you will accommodate special requests whenever possible, resolve guest concerns efficiently, and assist guests with inquiries related to resort services, operating hours, resort experiences, transportation, dining reservations, and local recommendations. Guest interactions will take place both in person and over the phone, requiring excellent communication and interpersonal skills.</p> <p> </p> Four Seasons Resort Red Sea at Shura Island <p>Located on the stunning Shura Island, part of the visionary Red Sea destination on the western coast of Saudi Arabia, Four Seasons Resort Red Sea offers an ultra-luxury hospitality experience surrounded by pristine beaches, crystal-clear waters, and breathtaking natural beauty.</p> <p>The resort combines world-class luxury with exceptional personalized service, offering guests unforgettable experiences through elegant accommodations, elevated dining concepts, wellness facilities, and curated resort experiences that reflect the renowned Four Seasons service culture.</p> Area of Responsibility Rooms Division &amp; Guest Experience <ul> <li>Ensure exceptional guest experiences throughout all stages of the guest journey.</li> <li>Handle guest requests, concerns, and special arrangements promptly and professionally.</li> <li>Coordinate closely with Front Office, Concierge, Housekeeping, and other operational departments to ensure seamless service delivery.</li> <li>Support VIP arrivals, special occasions, and personalized guest experiences.</li> <li>Maintain strong knowledge of resort facilities, services, and experiences to confidently assist guests.</li> <li>Monitor guest satisfaction and contribute to service recovery efforts when needed.</li> </ul> <p> </p> Guest Relations <ul> <li>Build meaningful relationships with guests through personalized and engaging interactions.</li> <li>Anticipate guest needs and exceed expectations through proactive service.</li> <li>Ensure all guest communications are handled accurately and efficiently.</li> <li>Promote Four Seasons culture and service standards at all times.</li> </ul> <p> </p> Knowledge and Skills <ul> <li>Bachelor s degree preferred, ideally in Hospitality Management.</li> <li>Minimum 2 years of experience within Rooms Division or Guest Experience operations in a luxury hotel or resort environment.</li> <li>Engaging personality with strong interpersonal and communication skills.</li> <li>Strong problem-solving abilities and ability to remain calm under pressure.</li> <li>Proficiency in Opera PMS preferred.</li> <li>Strong organizational and multitasking skills.</li> <li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li> <li>Passion for luxury hospitality and personalized guest service.</li> </ul> <p> </p> Saudization Opportunity <p>In line with Saudi Vision 2030, Saudi Nationals are strongly encouraged to apply. Four Seasons Resort Red Sea at Shura Island is committed to developing local talent through exceptional career growth and learning opportunities within luxury hospitality.</p> <p> </p> What to Expect <ul> <li>Competitive Net Salary in a Tax-Free Environment</li> <li>Housing provided</li> <li>Transportation provided</li> <li>30 Days Vacation</li> <li>10 Public Holidays per Year</li> <li>Paid Home Leave Tickets</li> <li>Complimentary Employee Meals</li> <li>Medical Insurance</li> <li>Life Insurance</li> <li>Employee Assistance Program</li> <li>Worldwide Complimentary Room Nights with Four Seasons</li> <li>Laundry/Dry Cleaning Provided for Work Attire</li> <li>Growth &amp; Development Opportunities</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<p><h4>Position summary</h4> <p>Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine</p><p></p>

KEY RESPONSIBILITIES<br>• Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports.• Must have excellent food knowledge and a full understanding of culinary terms.• Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office.• Must be proficient in completing tasks, work efficiently and productively.• Must be able to work in any section of a kitchen.• Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly.• Undertake recipe reviews daily. Maintain recipe folders in immaculate condition.• Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings.• Control production levels and recommend ideas for improvements and better cost controlling.• Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor.• Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production.• Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section.• Ensures that the HACCP program is carried out correctly.• Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors.• Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>QUALIFICATION<br>• A minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant.• Very strong management skills in a multicultural and dynamic environment.• Very strong communication, problem solving, decision making, and interpersonal skills.• Superior customer service, teambuilding, and conflict resolution skills.• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.• Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.• Intermediate computer software skills required.• Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.• Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.<br><br><br>#Egypt Jobs #Chef Egypt #Culinary Egypt #Egypt Hospitality #Work Abroad Egypt #Egyptian Chef #Hospitality Egypt #Now Hiring Egypt #Career Egypt #Egypt Careers #Egyptian Cuisine #Chef Jobs Egypt #Egypt Overseas Jobs #Hospitality Jobs Egypt #Egyptian Hospitality #Wazzifa Egypt #Egyptian Talent #Culinary Professionals Egypt #Chef Career Egypt #Egypt Job Opportunity

About Minapharm:<br>Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering.<br>Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region.<br>Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, have incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Minapharm employs a collective workforce of more than 1400 individuals & continues to expand their Workforce with Talented Human Capital.<br>Our Core Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br><br>Duties & Responsibilities:<br>Creation and execution of marketing campaigns across B2B digital, social, and traditional channels in line with approved strategies and timelines.<br>Assist in coordinating marketing activities across internal teams and external partners, ensuring smooth day-to-day execution.<br>Support the maintenance and updating of the corporate website, including content uploads, basic SEO implementation, and quality checks to ensure accuracy and consistency.<br>Assist in preparing website performance summaries and content update reports.<br>Support the setup, monitoring, and reporting of digital advertising campaigns on Google and social media platforms under supervision.<br>Assist in compiling campaign performance data, dashboards, and post-campaign reports.<br>Track KPIs and flag performance deviations or issues for review by senior team members.<br>Support the planning and execution of corporate events, sponsorships, and PR initiatives, including logistics coordination and post-event reporting.<br>Stay informed of digital marketing trends, tools, and best practices, sharing relevant insights with the team.<br>Qualifications (Educational Background & Preferred Years of Experience)<br>Education: • Bachelor’s degree in Marketing, Business, Communications, or related field.<br>Experience:0-3 years of experience in corporate marketing or a related field. Basic understanding of digital marketing, social media platforms, and online advertising.<br><br>Knowledge:Strong knowledge of Photoshop, Canva, Cap Cut, and similar creative tools for design and video editing. Knowledge with Google Ads and Google Analytics is an asset (certifications are a plus). Strong organizational and coordination skills, with attention to detail. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Analytical mindset with basic reporting and data-handling skills. Strong communication skills and collaborative attitude. Willingness to learn and adapt within a structured corporate environment.<br>Abilities:Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Creative thinking with the ability to contribute ideas for content, campaigns, and brand activations across B2B digital and offline channels. <br>Behavioral Competencies:Team spirit and ability to interact professionally with other members of staff. Ability to multitask and prioritize duties. Ability to work under pressure and deliver top quality jobs consistently.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our Food &amp; Beverage offer a key differentiating factor for the Kempinski brand.<br><br><ul><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>Provide a professional and courteous service at all times and ensure that all employees follow the example.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food &amp; beverage products and services.</li><li>Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.</li><li>Prepare the monthly income statement for each outlet and the department as a whole, hold the monthly performance meeting with the Outlet Management.</li><li>Attend and actively contribute to all relevant staff meetings and hotel trainings.</li><li>Conduct daily or weekly Food &amp; Beverage meetings.</li><li>Take the necessary disciplinary actions, when needed, in accordance with local legislations.</li><li>Ensure all departmental operations manuals are prepared and updated annually.</li><li>Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.</li><li>Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.</li><li>Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).</li><li>Handle guest complaints in prompt and courteous manner.&nbsp;</li><li>Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).</li><li>Prepare a yearly marketing plan fot the department in cooperation with the Sales &amp; Marketing Department including a competitor analysis and a revision of global trends.</li><li>Conduct the competitor analysis through on-site inspections to assess the local food &amp; beverage offering including both hotel outlets and stand-alone restaurants.</li><li>Analyse the global trends by reviewing print and web based media and attend local/regional trade shows and gastranomic events.&nbsp;</li><li>Maintain an active relationship with the hotel’s PR Manager in regards to hotel’s Food &amp; Beverage outlets and events.</li><li>Ensure that all Outlet Managers are fully aware of market needs and trends and that their product and service meet the demands.</li><li>Coordinate with the Chef to ensure that employees are educated and aware of seasonal&nbsp; and new products on the market.</li><li>Develop departmental trainers, assign training responsibilities and meet with the trainers on a monthly basis.</li><li>Ensure that each Outlet Manager plans and implements effective outlet specific training programs.</li><li>Assume Executive duties as assigned by the General Manager in accordance with the hotel’s duty manager roster.</li><li>Respond to any changes within the Food &amp; Beverage department as dictated by the hotel management.</li><li>Act as the main point of contact to the Corporate Food &amp; Beverage Team.</li><li>Implement corporate policies, procedures, guidelines, traditions and initiatives.</li><li>Ensure that all outlet concepts are followed and that alterations or reviews of concepts are brought to the attention of the Corporate Food &amp; Beverage Team.&nbsp;</li><li>Attend all corporate conference calls and the relevant regional and global Food &amp; Beverage events.</li><li>Provide support for the Corporate Food &amp; Beverage Team as requested in accordance with the hotel-corporate agreement.&nbsp;</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities&nbsp;</b></p> <p > </p> <p >Creative Leadership &amp; Menu Innovation</p> <ul > <li>Design and execute visually compelling, seasonal pastry menus across restaurants, lounges, in-room dining, banquets, and events.</li> <li>Reflect each brand s identity wellness and artisanal simplicity for Banyan Tree, bold and expressive creations for Delano.</li> <li>Introduce innovative techniques and presentation styles that elevate guest expectations and create memorable moments.</li> </ul> <p >Operational &amp; Quality Excellence</p> <ul > <li>Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and high standards of hygiene and safety.</li> <li>Maintain compliance with HACCP and all local food safety regulations.</li> <li>Optimize production to control waste while preserving premium quality.</li> </ul> <p >Team Development &amp; Culture</p> <ul > <li>Recruit, mentor, and develop a high-performing pastry team, fostering a culture of learning, innovation, and collaboration.</li> <li>Conduct regular training sessions to enhance technical skills and service orientation.</li> <li>Build a strong team culture in alignment with the Heartist values and brand philosophies of Banyan Tree and Delano.</li> <li>Provide ongoing coaching and development opportunities aligned with departmental goals.</li> </ul> <p >Financial &amp; Inventory Management</p> <ul > <li>Manage budgets, control food and labor costs, and align with hotel financial objectives.</li> <li>Oversee sourcing, purchasing, and stock management with a focus on quality and sustainability.</li> <li>Support monthly forecasting and reporting with the Executive Chef and Finance team.</li> </ul> <p >Guest Engagement &amp; Brand Collaboration</p> <ul > <li>Actively engage with guests during key dining events and special occasions.</li> <li>Collaborate with F&amp;B and Marketing on PR initiatives, seasonal concepts, and social media content.</li> <li>Represent the pastry vision of both brands internally and externally, contributing to their culinary reputation in the market.</li> </ul> <p >Service Excellence &amp; Quality:</p> <ul > <li>Champion a culture of culinary excellence and intuitive service. Lead and promote a culture of exceptional service and hospitality across the culinary team, ensuring that every guest experience exceeds expectations.</li> <li>Implement Service Standards &amp; Training: Establish and enforce clear service standards, and create tailored training programs to ensure all team members consistently deliver high-quality service.</li> <li>Guest Feedback Integration: Actively solicit, listen to, and respond to guest feedback, using insights to continuously refine culinary offerings, enhance service quality, and adapt to guest needs.</li> </ul> <p >Training &amp; Development:</p> <ul > <li>Lead recruitment, training, and professional development for all kitchen staff, ensuring they possess the necessary skills to maintain operational excellence.</li> <li>Promote continuous learning and development by introducing training programs focused on food quality, cooking techniques, and safety standards.</li> <li>Encourage creativity, collaboration, and a positive work environment within the kitchen.</li> <li>Promote career growth and professional development for team members, identifying training needs and providing opportunities for learning.</li> </ul> <p >Sustainability:</p> <ul > <li>Champion sustainable practices within the culinary department by sourcing locally grown, organic ingredients, and reducing food waste.</li> <li>Collaborate with the sustainability team to ensure all food-related operations align with Banyan Tree s commitment to environmental responsibility.</li> <li>Collaborate with suppliers to implement eco-friendly practices and green initiatives in all F&amp;B operations.</li> </ul> <p >Compliance &amp; Standards:</p> <ul > <li >Ensure adherence to all health, safety, and sanitation standards, as well as compliance with local regulations.</li> <li >Maintain a safe working environment for all employees, including food safety protocols and hygiene standards.</li> <li >Ensure all staff are properly trained in emergency procedures and health &amp; safety protocols.</li> </ul> <p > </p> <p > </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><strong><ul> </ul></strong><p></p></section>

<p>The Role of the Assistant Director of People &amp; Culture: Assistant Director of People &amp; Culture plays a key role in supporting the overall People &amp; Culture strategy, ensuring an exceptional employee experience throughout the entire team member lifecycle. This position partners closely with leaders across the hotel to foster a positive workplace culture, drive employee engagement, support talent acquisition and retention initiatives, and ensure compliance with labor laws and company policies. The role provides leadership across HR operations, employee relations, learning and development, performance management, and colleague wellbeing, while helping to develop talent and strengthen organizational capabilities. Success in this role requires strong collaboration, effective communication, attention to detail, and the ability to manage multiple priorities in a fast-paced hospitality environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Assistant Director of People &amp; Culture: We're looking for a passionate and people-focused HR professional who thrives in a dynamic environment and enjoys building positive employee experiences. You have 2 to 4 years of experience in Human Resources, Employee Relations, People &amp; Culture, or a similar field, supported by a Bachelor's degree, diploma, or equivalent combination of education and experience. You have a solid understanding of labor laws, employment regulations, and HR best practices, and you're confident managing a variety of HR activities with accuracy and professionalism. You are highly organized, detail-oriented, and able to balance multiple priorities while maintaining a high standard of work. Comfortable using Microsoft Office Suite and HR systems, you bring strong administrative capabilities along with excellent written and verbal communication skills in English. You understand the importance of confidentiality and can handle sensitive information with discretion and integrity. Most importantly, you're a relationship builder who enjoys working with employees and leaders at all levels of the organization. You have hands-on experience supporting employee engagement initiatives, talent acquisition activities, personnel administration, HR compliance, and employee relations matters. Experience within the hospitality industry, particularly with a luxury hotel brand, will be a strong advantage and will help you quickly adapt and succeed in this role.</p><p>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals. Comprehensive private medical insurance, Dental/disability/life insurance Retirement benefits/pension</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p><br><p>Key Responsibilities</p><br><p><strong>Guest Experience Management</strong></p><br><ul><li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li><li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li><li>Coordinate VIP arrivals, departures, and special guest requests.</li><li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li><li>Support operational departments in maintaining brand standards and service excellence.</li><li>Prepare guest satisfaction reports and identify service improvement opportunities.</li><li>Follow up on guest correspondence and ensure timely responses.</li><li>Assist in implementing guest experience initiatives and quality assurance programs.</li></ul><p><strong>Personal Assistant to the General Manager</strong></p><br><ul><li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li><li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li><li>Screen and prioritize incoming communications.</li><li>Coordinate communication between the General Manager and department heads.</li><li>Maintain confidential records, files, and business documents.</li><li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li><li>Organize executive meetings, events, and visits.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li><li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office Suite and hotel management systems.</li></ul> </div>

<p>Provide advice, guidance, and assistance to employees and management on various HR matters, fostering positive employee relations, and ensuring compliance with policies and regulations. Act as a trusted advisor to managers and employees, offering support and guidance on various P&amp;O-related matters including employee relations, employee development, policy interpretation, and compliance with employment laws and regulations. Contribute to the development and implementation of P&amp;O policies and procedures. Review existing policies, recommend updates or changes, and ensure compliance with applicable laws. Serve as the key liaison between employees and GBS (HR Admin and Payroll). Manage various administrative tasks, including maintaining employee records, providing information for employment contracts, and managing P&amp;O systems and databases while ensuring compliance with data protection regulations. Analyze survey results to understand feedback and assess employee satisfaction. Contribute to employee engagement initiatives by organizing focus groups, fostering recognition programs, and consulting managers on necessary actions. Act as a trusted advisor to the business by providing P&amp;O analytics, reporting, and data-driven insights that support informed decision-making, workforce planning, and organizational effectiveness. Partner with managers and employees to drive P&amp;O initiatives, employee engagement programs, and workshop facilitation, fostering a positive employee experience and continuous development culture. Lead and manage P&amp;O communications, ensuring clear, consistent, and impactful messaging aligned with business objectives and organizational values. Serve as the trusted focal point for delegation management in Egypt, providing guidance and oversight on end-to-end delegate lifecycle processes while ensuring a seamless employee experience. Provide expert guidance on labor law, immigration requirements, and company policies, ensuring compliance and supporting business and employee needs in a timely and effective manner. Proactively identify risks, drive process improvements, and act as an escalation point for delegates-related matters, ensuring governance, compliance, and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in human resources, Business Administration, Psychology, or a related field.</li><li>3-5 years of demonstrated success in an HR professional role within a multinational organization.</li><li>Excellent verbal and written communication skills for effective interaction with employees at all levels and building relationships with various stakeholders.</li><li>Problem-solving and conflict resolution skills, with the ability to understand situations, consider multiple perspectives, and propose appropriate solutions.</li><li>High emotional intelligence and empathy to approach sensitive situations</li><li>Demonstrated discretion and confidentiality in handling employee records, discussions, and personal information.</li><li>Strong organizational skills to manage multiple tasks, prioritize work, and meet deadlines.</li><li>Advanced knowledge of Egyptian local employment laws and the ability to practically apply this knowledge in workplace situations.</li><li>Agile and adaptable in the way of working.</li><li>Proficiency in both Arabic and English, spoken and written, is required.</li><li>Digital savvy</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under direct supervision, promotes excellent customer relations at the worksite. Performs equipment rig-up and rig-down on at worksite and prepares equipment for performance of job. Ensures customer satisfaction with work performed. Responsible for safe operation of low- pressure/high-pressure pumps, air-compressors, chemical metering, filtration, and ancillary equipment during the delivery of services in accordance with job design and KPI&amp;aposs. Performs necessary calculations at the worksite as needed. Performs data collection, recording, and data distribution on jobs as needed. Coordinates and participates in the clean up, repair, and preparation of equipment for the next job. Utilizes competency processes to enhance skills development and job performance. Job tasks, correctly performed, impact directly on cost containment, efficiency and profitability of operations. Skills are typically acquired through completion of HES career development requirements as Operator Assistant ll. Skills are typically acquired by (6mos.) - 2 years PSL experience. Must possess good skills within the service line and have a general understanding of other service functions. Must be knowledgable of HMS and HSE standards, and guidelines for PSL personnel. Valid license to drive motor vehicles is required. Promotes safety awareness and environmental consciousness. Promotes and takes an active part in quality improvement processes (QIP). Consequences of error are easily measured and can be confined.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills are typically acquired through completion of HES career development requirements as Operator Assistant ll. Skills are typically acquired by (6mos.) - 2 years PSL experience. Must possess good skills within the service line and have a general understanding of other service functions. Must be knowledgable of HMS and HSE standards, and guidelines for PSL personnel. Valid license to drive motor vehicles is required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>1. Employee Lifecycle Management</b> Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. <b>2. People Cycles Management Support</b> Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review <b>3. Manpower Planning (MPP)</b> Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. <b>4. Talent Development / Management Support</b> Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. <b>5. Employee Engagement</b> Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward &amp; Recognition programs Employee experience initiatives <b>6. Employee Relations Support</b> Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. <b>7. Core People Operations Support</b> Coordinate with the P&amp;C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b> Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>

<p>Relevant university degree.<br>Minimum 5 years of experience in Human Resources and Public Relations.<br>Proficiency in recruitment, personnel affairs, and the application of labor law.<br>Excellent communication and relationship-building skills.<br>Proficiency in English is an added advantage (or a plus).<br>Proficiency in using Microsoft Office.</p><p></p><p></p><p><strong>Requirements</strong></p><p></p><p>Relevant university degree.<br>Minimum 5 years of experience in Human Resources and Public Relations.<br>Proficiency in recruitment, personnel affairs, and the application of labor law.<br>Excellent communication and relationship-building skills.<br>Proficiency in English is an added advantage (or a plus).<br>Proficiency in using Microsoft Office.</p><p></p>