وظائف مندوب توزيع
٤٧٠٤ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Why join us?</span></strong></span></p><br><br><p><span>Some careers have more impact than others.</span></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</span></p><br><br><br><p><span>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, ultimately and helping people to fulfil their hopes and realise their ambitions.</span></p><br><br><br><p><span><strong><span>The Opportunity: </span></strong></span></p><br><br><ul><li><span>The role operates within RBWM Contact Centre and interacts with HSBC local and international customers, the post holder must have the ability to deal with different process, different countries, where applicable, and different customer attitudes and requests daily.</span></li><li><span>We are seeking high caliber experienced digital sales agents to drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers. </span></li><li><span>This role ensures a seamless, high-touch experience from digital application to account onboarding and funding for Premier customers. Role holders are also responsible for ensuring the new to bank account applications are accurately processed, compliant with regulatory requirements and aligned to the bank’s service excellence standards. The role serves as a critical link between customer, sales, compliance and operations team to enable timely onboarding and driving funding of premium clients. </span></li></ul><br><p><span><strong><span>What you’ll do:</span></strong></span></p><br><br><br><ul><li><span>Drive, convert and manage a seamless and efficient account opening experience for premium and high net worth customers.</span></li><li><span>Complete account opening applications from new to bank customers, specifically Premier clients – review applications, working on completing pending steps / queue clearances on applications, calling and engaging customers to provide required documents, making sure all provided documents are complying with bank procedures, following up with all connected departments until account is successfully account on system.</span></li></ul><br><ul><li><span>Key responsibilities include but not limited to: </span></li></ul><br><ol><li><span><strong>Lead Management & Conversion</strong></span></li></ol><p><span>Contact and qualify digital leads promptly to understand customer needs, explain HSBC’s account proposition offerings, confirm eligibility, and drive new to bank Premier account opening.</span></p><br><br><br><p><span>Guide customers through the digital account opening journey, ensuring all documentation and KYC requirements are met. Address customer queries related to Digital onboarding, account features and funding requirements. Proactively follow up on leads to minimize drop-offs, drive account opening and funding completion.</span></p><br><br><br><ol><li><span><strong>Application processing and verification</strong>: </span></li></ol><p><span>Work on completing account opening applications and documentation (KYC, FATCA, CRS, CDD, etc) for completeness and accuracy. Conduct preliminary checks in line with internal compliance and risk policies. </span></p><br><br><br><ol><li><span><strong>Customer experience and relationship support </strong></span></li></ol><p><span>Reach out to customers in line with contact strategy to request for required documents. Provide proactive updates to customers and internal teams regarding application status. Handle queries and concerns professionally ensuring timely resolution. Uphold HSBC’s premium service standards in all interactions and deliver a premium onboarding experience that reflects the high-net-worth customers’ expectations. </span></p><br><br><br><ol><li><span><strong>Compliance and risk management </strong></span></li></ol><p><span>Adhere strictly to regulatory requirements (KYC, sanctions screening etc.) and internal policies. Escalate any suspicious activities promptly to compliance.</span></p><br><br><br><ol><li><span><strong>Collaboration and process improvement</strong></span></li></ol><p><span>Suggest process enhancements to improve turnaround time and customer satisfaction. Work closely with all concerned teams and stakeholders to resolve bottlenecks. Participate in training and quality improvement initiatives to stay updated on product and policy changes.</span></p><br><br><br><p><span>Overview</span><strong><span>: </span></strong></p><br><br><ul><li><span>Receive digital leads of prospects’ interests for Premier account opening, drive funding, support other product cross-sell efforts.</span></li><li><span>Discuss account proposition offerings, key USPs and ensure customer meets eligibility and is aware of service charges etc. </span></li><li><span>Support premium customers on completing the account opening journey</span></li><li><span>Follow up on incomplete required documents triggered by system </span></li><li><span>Validate documents submitted and provided by customer to insure complying with bank standards and policy </span></li><li><span>Provide customer answers required by risk teams (blacklist and sanctions teams) CDD / EDD for new customer profile </span></li><li><span>Following up with unreachable customers through (Calls – Emails – SMSs)</span></li><li><span>Approaching customers who are eligible for higher proposition for upgrades requests </span></li><li><span>Ensure warm handover of newly boarded customers to relationship managers or portfolio management</span></li><li><span>Updating SFE with all journey stages </span></li><li><span>Daily MIs sales reporting</span></li></ul><br><p><span><strong><span>Key Performance Indicators</span></strong></span></p><br><br><ul><li><span>Premier account opening sales</span></li><li><span>Account funding for Premier customers, in line with Bank requirements and eligibility</span></li><li><span>Application accuracy rate (error free submissions) </span></li><li><span>Turnaround time</span></li><li><span>Drive other product cross-sells</span></li><li><span>Compliance adherence </span></li></ul><br><p><span><strong><span>Impact on the Business</span></strong></span></p><br><br><p><span><strong><span>Drive Commercial outcomes Customers / Stakeholders</span></strong></span></p><br><br><ul><li><span>Provide excellent customer service to new to bank Premier customers by keeping up to date on training and internal communications</span></li><li><span>Generate customer loyalty through strong knowledge of key products and services</span></li><li><span>Owns and resolves issues and understands how and when to escalate</span></li></ul><br><p><span><strong><span>Leadership & Teamwork</span></strong></span></p><br><br><ul><li><span>Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values</span></li><li><span>Values diversity amongst team</span></li></ul><p><span><strong><span>Management of Risk</span></strong></span></p><br><br><p><span>Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM. </span></p><br><br><p><span><strong><span>What you will need to succeed in the role: </span></strong></span></p><br><br><ul><li><span>Proven success in converting digital leads into sales and driving funding, management of high net worth customers. High degree of professionalism and confidence in closing deals with premium customers</span></li><li><span>Consultative and advisory selling experience to customize and pitch the right offerings based on customer needs to drive Premier sales and funding. Skilled in uncovering customer goals (wealth, growth, international banking lifestyle needs etc)</span></li><li><span>Fundamental wealth and deposit product knowledge</span></li><li><span>Must be proficient in language(s) required by the process – English and Arabic</span></li><li><span>Excellent communication skills – professional and effective business writing skills, emotional intelligence to read and adapt communication styles</span></li><li><span>Sales motivated and has skillset for persuasive selling</span></li><li><span>Strong knowledge of bank procedures regarding risk and compliance – KYC, CDD, Sanctions, BMLCM</span></li><li><span>Takes pride in delivering what is promised in line with the customer and service expectations. Sales and service motivated. Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order</span></li><li><span>Able to manage leads in pipeline, in line with contact and follow-up strategy.</span></li><li><span>Ability to work in a high-volume, fast paced environment is required. </span></li><li><span>Efficient in handling high volume of applications while meeting turnaround SLAs, able to prioritize cases.</span></li><li><span>Attention to detail </span></li><li><span>Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development</span></li><li><span>Proficiency with personal computers and basic software packages and specialized applications</span></li><li><span>Open to working flexible shifting schedules</span></li></ul><p><span><strong><span>What additional skills will be good to have?</span></strong></span></p><br><br><p><span>Displays patience and empathy, customer centric. Excel skillset.</span></p><br><br><p><span><strong><span>You’ll achieve more at HSBC </span></strong></span></p><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” </span></p><br><br><br><p><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. </span></p><br><br><br><p><span><strong><span>***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***</span></strong></span></p><br><br><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Credit assessment and risk management:</strong></p>
<ul>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
</ul>
<p><strong>Accounts receivable management:</strong></p>
<ul>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
</ul>
<p><strong>Credit policy enforcement:</strong></p>
<ul>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
</ul>
<p><strong>Collections and dispute resolution:</strong></p>
<ul>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
</ul>
<p><strong>Reporting and financial analysis:</strong></p>
<ul>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
</ul>
<p><strong>Team leadership and supervision:</strong></p>
<ul>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
</ul>
<p><strong>Internal and external coordination:</strong></p>
<ul>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
</ul>
<p><strong>Compliance and documentation:</strong></p>
<ul>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<p><strong>Employee relations</strong></p>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<p><strong>Recruitment</strong></p>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<p><strong>Employee engagement and communications</strong></p>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h4>Learning & talent development & performance management</h4>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p><strong>Abilities/key competencies/skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Technical Specialist for Climate at UNDP Egypt leads the strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. You are responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt. </p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. You will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, you foster a collaborative environment aimed at solving complex development challenges.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the DRR and supervision of the Team Leader, Climate, the incumbent is entrusted contributing to the technical and strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. The Programme Coordinator is responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt. </p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. The incumbent will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, the Programme Coordinator fosters a collaborative environment aimed at solving complex development challenges.</p><br> <p>The Technical Specialist coordinates work with the NOC Team Leader through a structured reporting and advisory relationship. The incumbent acts as the primary operational link, providing the Team Leader with real-time data on project performance, risks, and financial delivery to support their higher-level strategic decision-making. Regular briefings ensure that the portfolio remains strictly aligned with the UNDP Egypt Country Programme Document (CPD) and broader UNDP Strategic Plan. </p><br> <p>Operationally, the incumbent collaborates with the Team Leader to finalize Annual Work Plans (AWPs) and budget allocations, ensuring that all digital initiatives meet UNDP’s quality assurance and Results-Based Management (RBM) standards. As for resource mobilization, the Programme Coordinator prepares technical briefs and impact reports for high-level meetings with government counterparts and donors. This partnership ensures that technical project outputs are translated into sustainable policy advice at the national level.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Below are the key responsibilities and expected skill sets for this role: </p><br> <p><strong>1.Provide top quality technical advisory services:</strong></p><br> <ul> <li>Provide cutting-edge policy advice in the thematic area of the project and facilitate policy dialogues with partners, promoting UNDP thought leadership and advocacy work. Establish advocacy networks at the country level and linked to international networks. Contribute to relevant, high-impact advocacy campaigns that are implemented with key partners.</li> <li>Contribute to the analysis of the political, social and economic situation in the context of the project and advise the UNDP CO management on issues related to the thematic area of the project.</li> <li>Contribute to the setting of technical standards based on regional and global best practices in the thematic area of the project/programme in areas Conduct thorough analysis of the political, social and economic situation in the country and collaborative preparation/revision of project documents, AWP and other documents in the area of Climate work including but not limited to: <ul> <li>Climate Change Adaptation</li> <li>Energy Transition</li> <li>Nature-Based Solutions</li> <li>Disaster Risk Reduction (DRR)</li> <li>Land Degradation and Water Security</li> <li>Voluntary Carbon Markets (VCM)</li> <li>Chemical and Waste Management</li> </ul></li> <li>Provide strategic planning and technical advice for portfolio planning as well as formulation and periodic revisions of the project’s annual work plan (AWP), including plans for budget, Human Resources actions and procurement that are developed in close coordination with UNDP’s Country Office Programme, HR, and Procurement teams. Coordinate development of detailed implementation plans. </li> <li>Coordinate Programme implementation to contribute to the overall Programme relevance and performance, the effective realization and quality of outputs within the specified constraints of time and cost as outlined in the project document, and adherence to applicable UNDP policy and programme management procedures and Government standards, rules, and regulations.</li> <li>Ensure proper execution of all administrative activities associated with Programme</li> </ul> <p><strong>2. Support effective implementation of programme/project activities aimed at Climate:</strong></p><br> <ul> <li>Provide technical support, working in collaboration with the Project Manager, in planning and effectively implementing project activities within the scope of approved budgets, workplans and other project documents and in alignment with UNDP’s programmatic priorities and goals. Supervise and coordinate the work of the project team and consultants. Provide guidance and support in the identification and sourcing of technical expertise, including preparation of TORs and evaluation of experts. </li> <li>Provide timely and quality technical advice and guidance for the project implementation in line with UNDP’s rules and regulations, and UNDP Project Operational Policies and Procedures. </li> <li>Manage and monitor project financial resources; and analyze project progress to identify risks and other implementation problems. Ensure timely collection of data for reporting on project activities, outputs, and outcomes; and substantially contribute to the preparation of narrative and financial progress reports, including donor reports. Provide technical guidance on risk mitigation measures to address implementation problems. Update risk logs. </li> <li>Coordinate and participate in quality control mechanisms, seeking to improve the technical quality of the project outputs, products, publications, and policy discussion papers and briefs.</li> </ul> <p><strong>3. Support strategic partnership building and resource mobilization:</strong></p><br> <ul> <li>Establish and maintain a strategic understanding of and engagement with all the relevant institutions, including establishing contact and developing strategic partnerships with other UN agencies, government institutions, donors, NGOs, IFIs, the private sector, academia, civil society, and other stakeholders and beneficiaries at the national, regional, and local levels. </li> <li>Participate in meetings with donors, prepare and deliver presentations of project results, and follow up with relevant counterparts if requested by the supervisor.</li> <li>Implement resource mobilization strategies to achieve project outcomes that include facilitating liaisons with potential financing agencies and institutions to strengthen relationships and raise funds. Identify new funding opportunities for furthering the project ideas. </li> </ul> <p><strong>4. Contribute to knowledge management and information sharing in the UNDP country office:</strong></p><br> <ul> <li>Organize training for the project personnel to enhance their capacities in the technical matters of the thematic area of the project.</li> <li>Identify, evaluate, synthesize, and document lessons learned and best practices directly linked to the project goals and activities. Develop knowledge sharing materials and respond to related queries. </li> <li>Contribute substantively to knowledge networks and communities of practice within the thematic area of the project. </li> <li>Develop and carry out a personal learning plan.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Team Leader, Climate and the overall guidance of the DRR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core </strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 3: Proactively initiate and champion change, manage multiple competing demands <br> <strong>Act with Determination </strong> LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity <br> <p><i><strong>Cross-Functional & Technical competencies:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business Management</strong></i> Project Management Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Business Management</strong></i> Risk management Identify and organize action around reducing, mitigating and proactively managing risks <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Ecosystem-based adaptation and management <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Fostering Food Security and resilient Agricultural systems <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Environmental Science, Natural Resources Management, Climate Economics, Political/Social Science, International Law, Social Affairs, International Relations or related field, is required. Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Climate</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.</li> <li>Knowledge and experience in relevant thematic area</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience in timeliness and quality of portfolio work </li> <li>Experience in projects /programme related to climate change </li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required. </li> <li>Knowledge of an additional UN language is highly desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>