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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Order to Cash, Accounts Receivable Senior Accountant, Collection, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> We are seeking a Collections Associate Experienced to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. The ideal candidate can mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays. <br><strong> Key Responsibilities: </strong><br><ul> <li><strong> Portfolio Ownership (Complexity &amp; Impact): </strong> Independently manage a portfolio of moderately complex, higher-risk accounts (e.g., high-dollar balances, chronic late payers, multi-location customers, complex terms) to drive timely payment. </li> <li><strong> Advanced Collections Strategy: </strong> Develop account-level collection strategies (call cadence, prioritization, promise-to-pay management, escalation thresholds) aligned to policy and customer behaviour. </li> <li><strong> Exception &amp; Root Cause Resolution: </strong> Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash, dispute volume) and coordinate corrective actions to enable payment. </li> <li><strong> Escalation Management: </strong> Serve as an escalation point for analysts; lead moderately complex customer negotiations and internal alignment to remove payment blockers. </li> <li><strong> Payment Plans &amp; Negotiation: </strong> Define and manage payment plans, negotiate resolution paths, and secure commitments while balancing customer relationship health and financial risk. </li> <li><strong> Cross-Functional Collaboration: </strong> Partner with Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. </li> <li><strong> Documentation &amp; Compliance: </strong> Maintain accurate records of contacts, commitments, and outcomes; ensure collections activities adhere to policies and applicable regulations. </li> <li><strong> Reporting &amp; Insights: </strong> Track and report portfolio KPIs (aging, delinquency, promise-to-pay attainment, DSO drivers, dispute blockers) and recommend actions to leadership. </li> <li><strong> Mentorship &amp; Enablement: </strong> Coach analysts on best practices (call/email effectiveness, negotiation, documentation, prioritization) and contribute to playbooks and standard work. </li> </ul><br><strong> Connect to your skills and professional experience </strong><br><strong> Qualifications and Skills: </strong><br><ul> <li><strong> Experience: </strong> 3 - 7 years of experience in a collections or accounts receivable role is required. </li> <li><strong> AR Knowledge: </strong> In-depth understanding of the end-to-end accounts receivable process, from invoicing to cash application. </li> <li><strong> Communication: </strong> Strong verbal and written communication skills, with the ability to communicate clearly and effectively with both internal and external stakeholders. </li> <li><strong> Technical Proficiency: </strong> Experience with accounting software (e.g., SAP, Oracle) and proficiency in Microsoft Office </li> <li><strong> Attention to Detail: </strong> A high degree of accuracy and attention to detail is essential. </li> <li><strong> Language Skills: </strong> Proficiency in English is desirable and fluency in additional languages as applicable (Mandarin, Japanese, Korean, Cantonese, Tagalog, Thai, Vietnamese, Khmer, Bahasa) is required to support our global customer base. </li> </ul><br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process. <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a Senior IP Analyst to join our Filing and Prosecution Team at Clarivate. In this role, you will be responsible for providing filing &amp; prosecution support through docketing, paralegal services, Recordals, Information Disclosure Statements (IDS), and/or reference management to customers and delivering excellent support in alignment with our customer-centric culture. This position is subject to U.S. export control requirements under the Export Administration Regulations (“EAR”) and International Traffic in Arms Regulations (“ITAR”).</p><br><p><b>About You – experience, education, skills, and accomplishments</b></p><br><ul><li><p>Associate's degree or equivalent relevant work experience</p><br></li><li><p>1+ years of patent paralegal and docketing experience</p><br></li><li><p>Experience using IP management software</p><br></li><li><p>Experience in Microsoft Suite: Outlook, Word and Excel</p><br></li></ul><p><b>It would be great if you also had...</b></p><br><ul><li><p>2+ years of experience using Memotech, Foundation IP, IP Manager, The IP Management System, Inprotech, or IPFolio</p><br></li><li><p>U.S. and foreign patent docketing and trademark filing &amp; prosecution experience</p><br></li><li><p>A paralegal certificate from an ABA approved program is a plus</p><br></li></ul><p><b>What will you be doing in this role?</b></p><br><ul><li><p>Interacting with internal and external stakeholders, expresses ideas, organizes and delivers information appropriately in a virtual, highly matrixed and global environment</p><br></li><li><p>Plans and organizes tasks and work responsibilities to achieve objectives. Adheres to organizational policies and procedures</p><br></li><li><p>Process incoming and outgoing domestic and international communications in IP management software</p><br></li><li><p>Routinely review and file prosecution related documents with the USPTO for all stages of prosecution.&nbsp; Also coordinate and facilitate timely instructions to foreign agents in order to meet deadlines for non-US patent or trademark prosecution deadlines.</p><br></li><li><p>Manage, create and maintain documents on behalf of customers as per their directions including but not limited to scanning and filing of incoming documents, retrieving, sending requested documents to customers, unfiled matters, file intakes and file transfers</p><br></li><li><p>Prepare documents for signature and collaborate with customer contacts to fulfil requirements of various patent offices as requested, including but not limited to:&nbsp; Intellectual Property applications (domestic and international), Information Disclosure Statements (IDS), formalized priority claims, formal documents such as ADS, Power of Attorney, PCT forms and other forms as needed</p><br></li><li><p>Maintain customer docket and run reports as appropriate and correspond internally and externally regarding deadlines and status of applications</p><br></li><li><p>Develop and maintain a working knowledge of domestic and international intellectual property office rules and procedures</p><br></li><li><p>Assist in establishing policies and procedures to ensure quality improvement efforts will meet or exceed internal and external customer needs and expectations</p><br></li><li><p>Document and track daily work in time-tracking system within prescribed deadlines and SLA’s</p><br></li><li><p>Liaise with all areas of the business where/when defined to meet customer expectations by ensuring adherence to the agreed or required service levels</p><br></li></ul><p><b>About the Team</b></p><br><p>Come join our Filing &amp; Prosecution Team! Clarivate is the global leader in Intellectual Property software and tech-enabled services, serving over 12,000 law firm and corporate customers every day. Our commitment is to give IP professionals the information, insight and technology they need to manage the world’s ideas. We have the insight, experience and global expertise to create, protect, maintain and maximize IP assets on a global scale.</p><br><p><b>Hours of Work</b></p><br><ul><li><p>Full Time, permanent position</p><br></li><li><p>We are prioritizing hiring in a hybrid work model working 2-3 days a week in one of our US offices. However, we encourage applicants of all US states to apply</p><br></li></ul><p><b>Compensation - US Only</b></p><br><p>The expected base salary for this position is $50,000 - $76,000 USD per year.&nbsp;&nbsp;This role is eligible for bonus earnings.&nbsp;&nbsp;Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.</p><br><p>In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.</p><br><p>#LI-Hybrid</p><br><p>#LI-LP</p><br><p>At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Responsibilities <p>OBXtek is currently staffing for an <strong>Information Systems Staff Officer</strong>&nbsp;<strong>2&nbsp;</strong>at Ft Belvoir, VA. The ISSO 2 provides acquisition support, contract support, fielding management, quality assurance surveillance plan (QASP) operations, government furnished equipment (GFE) provisioning, project management, communications, and engineering services to the ARCYBER and NETCOM AESD and AESMP Functional Manager, Operations Manager and the AESMP System Owner.</p><br> <p><strong>RESPONSIBILITIES:</strong></p><br> <ul> <li>Leads the QASP Team and serves as Senior QA Manager / Team Lead</li> <li>Provide direct operational support to the AESD (Tier 1 Service Desk) and AESMP (ServiceNow) Operations <ul> <li>Conduct or support requirements analysis, design, development, performance measurement, procurement, lease, outsourcing, verification and validation, certification and accreditation, installation, transition, operations, support, and, where applicable, disposal by applying technical as well as program/project management skills. </li> <li>Support development and application of proven acquisition strategies and procurement planning and monitoring. </li> <li>Apply information technology to support business processes </li> <li>Direct, coordinate and support operational activities in support of agile development, deployment and sustainment of AESMP capabilities to the Army </li> <li>Maintain current knowledge of new hardware and software and recommends upgrading to maintain efficient operation. </li> <li>Perform analysis of AESMP (ServiceNow) incident, request and ticket workflow where and when appropriate.</li> <li>Technical skills include basic level of systems engineering, component engineering, software engineering, computer engineering, and electronics engineering. </li> </ul></li> <li>Review and validate the delivery of AESD and AESMP Contract Deliverables (CDRLs) to ensure compliance on behalf of the government and report discrepancies and non-compliant areas</li> <li>Conducted AESMP ticket quality review and call listening procedures to ensure that all agents are in compliance with the AESD and AESMP Performance Work Statement (PWS) requirements</li> </ul> Qualifications <ul> <li><strong>ACTIVE DOD SECRET CLEARANCE required.</strong></li> <li>BA in Computer Science, Engineering. Information Services or an equivalent combination of education and relevant experience is required</li> <li>Minimum of 10 years of experience as a full time IT professional successfully leading, guiding, and directing program/projects.</li> <li>Familiar with Agile development processes.</li> <li>Ability to lead technical planning and management meetings to achieve user requirements, including future modifications, scope changes and sustainment planning.</li> <li>3+ years of experience using the Remedy or ServiceNow ITSM tool.</li> <li>Working knowledge and understanding of Amazon Connect telephony system. </li> <li>3+ years of experience diagnosing and documenting problems by evaluating system performance metrics and work with system owner and mission contractor towards resolution.&nbsp;</li> <li>Demonstrated leadership ability.</li> <li>Excellent writing skills and ability to communicate effectively.</li> <li>Knowledge of Project Management methodologies. A deep understanding of the IT Service Management Model, including industry best practices for ITIL processes and success factors/KPIs.</li> </ul> <p><strong>DESIRED EXPERIENCE:</strong></p><br> <ul> <li>ITIL Foundation Certification.</li> <li>Strong working knowledge of large, complex Service Desk or call center operational environments</li> <li>Staff experience researching and writing white papers, compliance reports and assessment reports in support of activities for defining policy.</li> <li>Ability to develop briefing materials, provide administrative and logistics support&nbsp;</li> </ul> <p><strong>REQUIREMENTS:</strong></p><br> <ul> <li>US Citizenship is required</li> <li>Have a Secret security clearance</li> <li>Able to travel up to 5 percent</li> <li><strong>Position is remote/telecommute based, 95 percent teleworking</strong></li> </ul> Security ClearanceSecret Company Information <p>Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is <em><strong>Our People…Our Reputation.</strong></em> Our people are trained professionals who enhance our customers’ knowledge and innovation using technology, collaboration, and education.</p><br> <p>We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.</p><br> <p>As a government contractor, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMC Level 2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</p><br> <p><strong>OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>THE ORGANISATION</strong><br>Plan International is an independent development and humanitarian organisation/charity/non-profit that advances children's rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. <br>Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children's rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.<br>For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.<br>We won't stop until we are all equal.<br>Scaling Up Economic Empowerment and Systemic Integration is a three-year project (July 2026 - June 2029) funded by the Ursula Zindel-Hilti Foundation (UZHF). The project aims to enhance the resilience and socioeconomic empowerment of vulnerable women and men within supportive and inclusive communities. The initiative focuses on strengthening collaboration between Plan International Egypt (PIE) and Ashoka Arab World (AAW) to achieve sustainable, community-driven impact. It engages social entrepreneurs, community leaders, and community-based organizations (CBOs) as key agents of change. The project will be implemented across four governorates: Assiut, Sohag, Beheira, and Damietta, targeting marginalized groups through integrated and inclusive economic empowerment interventions.<br>A total of 24 partner CBOs will be supported through comprehensive institutional capacity building, governance strengthening, and tailored technical assistance provided by PIE. In parallel, these CBOs will participate in social entrepreneurship training delivered by AAW, equipping them with innovative tools and approaches to design and implement effective, community-based solutions. Following the capacity-building phase, CBOs will be empowered to design, implement, and manage local initiatives, with continued technical guidance and financial support from both PIE and AAW.<br>At the community level, the project will directly target 1,600 beneficiaries, contributing to improved livelihoods and inclusive economic participation. The project is designed across 4 main outcomes:<br>Outcome 1: Strengthened capacities of community actors, and CBOs as key drivers of change within the targeted communities.<br>Outcome 2: Fostered influence and engagement of social entrepreneurs, youth emerging changemakers, and CBOs are across the targeted locations, as evidenced by the development and implementation of inclusive, community-based socioeconomic initiatives benefiting vulnerable women and youth.<br>Outcome 3 Enhanced resilience of 1,600 women, youth, and men across the targeted locations through expanded and equitable access to sustainable socio-economic opportunities, contributing to inclusive growth and long-term socioeconomic empowerment.<br>Outcome 4: Project's best practices and lessons learnt were streamlined and disseminated among the project's partners and participants to support women and youth entrepreneurs in establishing and scaling up their own businesses.<br><strong>THE OPPORTUNITY</strong><br>You will support the implementation of the "Scaling Up Economic Empowerment and Systemic Integration" project by ensuring sound financial management, accurate reporting, and compliance with organizational and donor requirements. You will focuse on budgeting, financial monitoring, and strengthening financial systems for both Plan International Egypt and its partner CBOs. Further, you will oversee financial operations across targeted governorates, ensuring proper tracking of project expenditures, timely financial reporting, and adherence to internal controls and donor regulations. You will work closely with project teams and partners to build their financial management capacities, ensure efficient use of resources. Additionally, you will contribute to financial analysis, support audits, and ensure proper documentation of expenditures. Also, you will support decision-making by providing insights on budget utilization and financial performance, contributing to the project's overall efficiency, accountability, and sustainability<br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Ensure sound financial management by facilitating audits, reviewing reports, coordinating forecasts, monitoring submissions, and maintaining records. Prepare reconciliations and donor reports, tracks currency fluctuations, support grant reporting and partnership compliance, and communicate with partners to deliver accurate, timely financial data.</li><li>Follow-up on audit recommendations, provide training and technical support to partners, maintain transparent financial reporting systems, and contribute to developing partner capacity-building plans.</li><li>Manage project finances by preparing monthly accounting spreadsheets, review and process partner and staff payment requests, controlling advances and settlements, and ensuring compliance with Plan policies. Maintain accurate records in SAP, coordinating fund transfers, preparing bank reconciliations, safeguard checkbooks, and keeping a proper filing system to ensure transparency and efficiency in financial management.</li><li>Manage daily finance issues with commitment and professionalism, provide guidance and support to partners, work effectively as a team player, and demonstrate strong capacity to handle stress and solve problems.</li><li>Plan International has a robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse; and Gender Equality and Inclusion standards, ensuring staff and associates within your scope strictly comply with these principles and guidelines.</li><li>You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis.</li></ul><br><strong>What we are looking for:</strong><br><ul><li>University degree in accounting or a professional qualification such as CIS, ACCA or equivalent </li><li>5 years of previous experience in INGO environment </li><li>Strong experience in finance and budget management </li><li>Experience in youth economic empowerment field </li><li>Project management skills </li><li>Sound experience in financial reporting and budget management skills</li><li>Good communication, presentation and problem-solving skills</li><li>Willingness to learn and self-improvement </li><li>Positive attitudes, self- assertiveness and capacity to inspire others</li></ul><br><strong>Please respond to the requirements of this role in your cover letter.</strong><br><strong>Only applications in English language will be accepted. </strong> <br><strong>Location: On site working and the role is based at Upper Egypt</strong><br><strong>Reports to: Head of Support Services</strong><br><strong>Job Grade: Hay Level 13</strong><br><strong>Vacancy advert closing Date: 2nd July 2026 </strong><br><strong>Vacancy is open to Egypt nationals only.</strong><br>Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.<br>We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.<br>Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.<br>We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls' rights and inclusion.<br>Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.<br>A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.<br><strong>Disclaimer: </strong><strong>Plan International is an equal opportunity employer and does not discriminate applicants on any basis. We also do not charge Job seekers any fees at any point of the recruitment process.</strong><br> </div>

<p><h4>Deloitte Innovation Hub | Senior Automation Tester, Cairo, Egypt<\/h4>\n<p>Connect to your career at Deloitte<\/p>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<\/p>\n<p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all the following:<\/p>\n<ul>\n <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies<\/li>\n <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery<\/li>\n <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking on a client problem, and turning it into a technical solution<\/li>\n <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies<\/li>\n <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team<\/li>\n <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<ul>\n <li>Bachelor's degree in computer science or computer engineering from a reputable university<\/li>\n <li>3-6 years of experience as a software testing engineer, at least 2 of them in testing automation using Java<\/li>\n <li>2+ years of programming experience, preferably in Java<\/li>\n <li>Experience in test management tools (Jira)<\/li>\n <li>Experience in API testing automation tools (SOAPUI, Postman)<\/li>\n <li>Experience in test automation tools and frameworks (Selenium, Cucumber, Rest Assured; Playwright would be a plus)<\/li>\n <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product<\/li>\n <li>Identify and break down the necessary tasks to test a new product<\/li>\n <li>Design test scripts by working with stakeholders and other members of the team<\/li>\n <li>Set up automated tests and UAT test scripts<\/li>\n <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface<\/li>\n <li>Participate in some of the offering development process to understand the growth and capability of the product<\/li>\n <li>Adhere to and update established QA processes<\/li>\n <li>Devise and deploy fixes and improvements<\/li>\n <li>Write and update user documentation and operational procedures<\/li>\n <li>Visualize the test script results either by developing reports independently or working with the visualization developers<\/li>\n <li>Use knowledge of product testing to work in developing any in-built product validation processes where required<\/li>\n<\/ul>\n<h4>Connect to your service line - Consulting<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d \u2013 Dan, Technology and Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<p><h4>Deloitte Innovation Hub | Automation Testing Senior Tech Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte.</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>10+ years of experience as Software Testing Engineer, with at least 2 of them in Testing Automation using Java.</li> <li>4+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and break down the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use the knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Automation Testing Senior Tech Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte.</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>10+ years of experience as Software Testing Engineer, with at least 2 of them in Testing Automation using Java.</li> <li>4+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and break down the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use the knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>7 - 10 years of experience as Software Testing Engineer, with at least 2 years in Testing Automation.</li> <li>2+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured, Playwright would be a plus).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and breakdown the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartistu00ae, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <p><strong>Invoice & billing management:</strong></p> <ul> <li>Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</li> <li>Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</li> <li>Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</li> </ul> <p><strong>Collections management:</strong></p> <ul> <li>Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</li> <li>Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</li> <li>Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</li> </ul> <p><strong>Account reconciliation:</strong></p> <ul> <li>Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</li> <li>Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</li> <li>Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</li> </ul> <p><strong>Cash flow & financial reporting:</strong></p> <ul> <li>Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</li> <li>Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</li> <li>Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</li> </ul> <p><strong>Internal controls & compliance:</strong></p> <ul> <li>Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</li> <li>Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</li> <li>Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</li> </ul> <p><strong>Customer service & client relations:</strong></p> <ul> <li>Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</li> <li>Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</li> <li>Ensure a high level of professionalism and service in all interactions with clients and internal teams.</li> </ul> <p><strong>Collaboration with other departments:</strong></p> <ul> <li>Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</li> <li>Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</li> </ul> <p><strong>Continuous process improvement:</strong></p> <ul> <li>Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</li> <li>Stay updated on industry best practices and any changes in financial regulations or software tools.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong></p> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <p><strong>Leading others</strong></p> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <p><strong>Leading the business</strong></p> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Bacheloru2019s degree in accounting, finance, business administration, or a related field preferred.</li> <li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li> <li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li> <li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li> <li>Excellent organizational, problem-solving, and time-management skills.</li> <li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li> <li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li> <li>High attention to detail and accuracy in financial data processing.</li> <li>Strong communication and interpersonal skills.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly motivated Cloud Platform Engineer to join our Cloud Engineering team. The ideal candidate is passionate about data reliability, performance, and scalable backing services. This role focuses on the reliability, performance, operation, automation, and continuous improvement of critical backing services such as MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, analytical databases (e.g., StarRocks, ClickHouse), and other database and messaging technologies across cloud-native and hybrid environments. This is not a traditional DBA role. The ideal candidate understands distributed systems, Kubernetes, cloud platforms, automation, IaC, observability, and AI-assisted workflows, and can help product engineering teams use backing services safely and effectively.</p><p><b>What you'll do</b></p><p>Data Reliability &amp; Backing Services Operations</p><ul><li>Own reliability, performance, scalability, and operational health of MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, StarRocks, ClickHouse, and similar platforms.</li><li>Define best practices for how product engineering teams use transactional, document, search, messaging, and analytical platforms.</li><li>Design and maintain highly available, scalable, and resilient platform services, including replication, backup, recovery, failover, and disaster recovery capabilities.</li><li>Perform capacity planning, performance tuning, workload reviews, upgrades, patching, and lifecycle management for platform services.</li><li>Identify and resolve risks such as slow queries, hot partitions, consumer lag, replication lag, index growth, retention issues, and storage saturation.</li><li>Troubleshoot and resolve complex production issues related to databases, messaging systems, search platforms, and distributed data platforms.</li></ul><p>Kubernetes &amp; Cloud Platform Engineering</p><ul><li>Hands-on experience deploying, operating, and troubleshooting stateful workloads in Kubernetes-based environments.</li><li>Strong understanding of Kubernetes fundamentals, including networking, storage, workload lifecycle management, scalability, and reliability concepts.</li><li>Enable and support Kubernetes-based deployments of database, messaging, search, and analytical platforms using cloud-native patterns and operational best practices.</li></ul><p>Automation &amp; Platform Enablement</p><ul><li>Use automation, Infrastructure as Code, GitOps, and CI/CD to make backing services repeatable, reliable, and easier to operate.</li><li>Contribute to self-service platform capabilities, guardrails, dashboards, alerts, runbooks, and production readiness checks.</li><li>Use AI-assisted workflows where appropriate for incident triage, root cause analysis, query analysis, capacity forecasting, documentation, and developer support.</li><li>Collaborate with Product Engineering, SRE, Security, Data Engineering, and Cloud Platform teams to improve reliability, performance, availability, and security posture.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4-7 years of experience in Platform Engineering, SRE, Database Reliability Engineering, Data Platform Engineering, DevOps, or related roles.</li><li>Strong hands-on experience with MySQL, PostgreSQL, Kafka, and at least one of MongoDB or Elasticsearch/OpenSearch in production environments.</li><li>Experience with analytical or distributed data platforms such as StarRocks, ClickHouse, Apache Doris, Druid, Pinot, or similar OLAP systems is highly desirable.</li><li>Hands-on experience operating stateful workloads in Kubernetes-based environments.</li><li>Good understanding of high availability, replication, backup and recovery, disaster recovery, capacity planning, and performance tuning concepts.</li><li>Familiarity with distributed systems concepts including sharding, replication, partitioning, consistency, compaction, backpressure, consumer lag, and query optimization.</li><li>Experience with at least one major cloud platform (AWS, GCP, or OCI).</li><li>Experience automating provisioning, deployment, configuration, monitoring, and lifecycle management using tools such as Terraform, Helm, Ansible, GitOps, or similar automation frameworks.</li><li>Strong scripting or programming skills in Python, Bash, Go, or similar.</li><li>Experience with observability platforms such as LTGM, Prometheus/Grafana, ELK/OpenSearch, Datadog, or equivalent.</li><li>Strong troubleshooting, problem-solving, and debugging skills across distributed systems.</li><li>Excellent communication, collaboration, and documentation skills.</li><li>Demonstrated curiosity, ownership mindset, adaptability, and ability to guide product engineering teams.</li><li>Preferred Qualifications Experience designing, operating, or optimizing large-scale distributed database, messaging, search, or analytics platforms.</li><li>Experience operating or optimizing analytical databases and OLAP systems such as StarRocks, ClickHouse, Apache Doris, Druid, or Pinot.</li><li>Experience with streaming and real-time data platforms leveraging technologies such as Kafka, Flink, Spark, CDC, or similar ecosystems.</li><li>Exposure to Analytics, Data Engineering, AI/ML platforms, LLM-based applications, or AI infrastructure projects.</li><li>Experience using AI-assisted tooling or agents to improve operations, troubleshooting, documentation, or developer self-service.</li><li>Familiarity with modern data architectures and open table formats such as Apache Iceberg, Delta Lake, or Apache Hudi is a strong plus.</li><li>Experience with GitOps practices, CI/CD pipelines, and modern platform engineering methodologies.</li><li>Relevant certifications in Cloud Platforms, Kubernetes, Database Technologies, or Data Engineering are a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><strong>About Mozn</strong></b></p><br><p><span>MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.</span><br><span>We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact.</span><br><span>If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.</span><br></p><br><p><b><strong>About the role</strong></b></p><br><p><span>We are looking for a highly motivated Cloud Platform Engineer III to join our Cloud Engineering team. The ideal candidate is passionate about data reliability, performance, and scalable backing services.</span></p><br><p><span>This role focuses on the reliability, performance, operation, automation, and continuous improvement of critical backing services such as MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, analytical databases (e.g., StarRocks, ClickHouse), and other database and messaging technologies across cloud-native and hybrid environments.</span></p><br><p><span>This is not a traditional DBA role. The ideal candidate understands distributed systems, Kubernetes, cloud platforms, automation, IaC, observability, and AI-assisted workflows, and can help product engineering teams use backing services safely and effectively.</span></p><br><p><b><strong>What you'll do</strong></b></p><br><p><b><strong>Data Reliability &amp; Backing Services Operations</strong></b></p><br><ul><li><span>Own reliability, performance, scalability, and operational health of MySQL, PostgreSQL, MongoDB, Elasticsearch/OpenSearch, Kafka, StarRocks, ClickHouse, and similar platforms.</span></li></ul><ul><li><span>Define best practices for how product engineering teams use transactional, document, search, messaging, and analytical platforms.</span></li></ul><ul><li><span>Design and maintain highly available, scalable, and resilient platform services, including replication, backup, recovery, failover, and disaster recovery capabilities.</span></li></ul><ul><li><span>Perform capacity planning, performance tuning, workload reviews, upgrades, patching, and lifecycle management for platform services.</span></li></ul><ul><li><span>Identify and resolve risks such as slow queries, hot partitions, consumer lag, replication lag, index growth, retention issues, and storage saturation.</span></li></ul><ul><li><span>Troubleshoot and resolve complex production issues related to databases, messaging systems, search platforms, and distributed data platforms.</span></li></ul><p><b><strong>Kubernetes &amp; Cloud Platform Engineering</strong></b></p><br><ul><li><span>Hands-on experience deploying, operating, and troubleshooting stateful workloads in Kubernetes-based environments.</span></li></ul><ul><li><span>Strong understanding of Kubernetes fundamentals, including networking, storage, workload lifecycle management, scalability, and reliability concepts.</span></li></ul><ul><li><span>Enable and support Kubernetes-based deployments of database, messaging, search, and analytical platforms using cloud-native patterns and operational best practices.</span></li></ul><p><b><strong>Automation &amp; Platform Enablement</strong></b></p><br><ul><li><span>Use automation, Infrastructure as Code, GitOps, and CI/CD to make backing services repeatable, reliable, and easier to operate.</span></li></ul><ul><li><span>Contribute to self-service platform capabilities, guardrails, dashboards, alerts, runbooks, and production readiness checks.</span></li></ul><ul><li><span>Use AI-assisted workflows where appropriate for incident triage, root cause analysis, query analysis, capacity forecasting, documentation, and developer support.</span></li></ul><ul><li><span>Collaborate with Product Engineering, SRE, Security, Data Engineering, and Cloud Platform teams to improve reliability, performance, availability, and security posture.</span></li></ul><p><b><strong>Qualifications</strong></b></p><br><ul><li><span>4-7 years of experience in Platform Engineering, SRE, Database Reliability Engineering, Data Platform Engineering, DevOps, or related roles.</span></li></ul><ul><li><span>Strong hands-on experience with MySQL, PostgreSQL, Kafka, and at least one of MongoDB or Elasticsearch/OpenSearch in production environments.</span></li></ul><ul><li><span>Experience with analytical or distributed data platforms such as StarRocks, ClickHouse, Apache Doris, Druid, Pinot, or similar OLAP systems is highly desirable.</span></li></ul><ul><li><span>Hands-on experience operating stateful workloads in Kubernetes-based environments.</span></li></ul><ul><li><span>Good understanding of high availability, replication, backup and recovery, disaster recovery, capacity planning, and performance tuning concepts.</span></li></ul><ul><li><span>Familiarity with distributed systems concepts including sharding, replication, partitioning, consistency, compaction, backpressure, consumer lag, and query optimization.</span></li></ul><ul><li><span>Experience with at least one major cloud platform (AWS, GCP, or OCI).</span></li></ul><ul><li><span>Experience automating provisioning, deployment, configuration, monitoring, and lifecycle management using tools such as Terraform, Helm, Ansible, GitOps, or similar automation frameworks.</span></li></ul><ul><li><span>Strong scripting or programming skills in Python, Bash, Go, or similar.</span></li></ul><ul><li><span>Experience with observability platforms such as LTGM, Prometheus/Grafana, ELK/OpenSearch, Datadog, or equivalent.</span></li></ul><ul><li><span>Strong troubleshooting, problem-solving, and debugging skills across distributed systems.</span></li></ul><ul><li><span>Excellent communication, collaboration, and documentation skills.</span></li></ul><ul><li><span>Demonstrated curiosity, ownership mindset, adaptability, and ability to guide product engineering teams.</span></li></ul><p><b><strong>Preferred Qualifications</strong></b></p><br><ul><li><span>Experience designing, operating, or optimizing large-scale distributed database, messaging, search, or analytics platforms.</span></li></ul><ul><li><span>Experience operating or optimizing analytical databases and OLAP systems such as StarRocks, ClickHouse, Apache Doris, Druid, or Pinot.</span></li></ul><ul><li><span>Experience with streaming and real-time data platforms leveraging technologies such as Kafka, Flink, Spark, CDC, or similar ecosystems.</span></li></ul><ul><li><span>Exposure to Analytics, Data Engineering, AI/ML platforms, LLM-based applications, or AI infrastructure projects.</span></li></ul><ul><li><span>Experience using AI-assisted tooling or agents to improve operations, troubleshooting, documentation, or developer self-service.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Operations &amp; Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.&nbsp;</p><br><br><p>•Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.&nbsp;</p><br><br><p>•Ensure proper response to emergencies within the assigned territory.&nbsp;</p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations.&nbsp;</p><br><br><p>•Support management in strategic pricing and fare adjustment decisions.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership &amp; Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution.&nbsp;</p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations.&nbsp;</p><br><br><p>•Ensure all duties are properly covered, and teams are deployed within their designated zones.&nbsp;</p><br><br><p>•Monitor service delivery to achieve committed performance targets.&nbsp;</p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.&nbsp;</p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.&nbsp;</p><br><br><p>•Be a key instructor in revenue protection training activities as required.&nbsp;</p><br><br><p>•Develop the CMS of fraud controllers.&nbsp;</p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring &amp; Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.&nbsp;</p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities.&nbsp;</p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required.&nbsp;</p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety &amp; Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory.&nbsp;</p><br><br><p>•Prioritize the safety of passengers affected by daily operations.&nbsp;</p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy.&nbsp;</p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service &amp; Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required.&nbsp;</p><br><br><p>•Implement management instructions accurately and professionally.&nbsp;</p><br><br><p><b>Reporting &amp; Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control &amp; Security Manager.&nbsp;</p><br><br><p>•Achieve additional tasks assigned by the Control &amp; Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken).&nbsp;</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices.&nbsp;</p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling.&nbsp;</p><br><br><p>•Strong analytical, reporting, and problem-solving skills.&nbsp;</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations.&nbsp;</p><br><br><p>•Demonstrated experience in managing and supervising operational teams.&nbsp;</p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.&nbsp;</p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.&nbsp;</p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.&nbsp;</p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.&nbsp;</p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Credit Assessment and Risk Management:</p><br><p>· Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</p><br><p>· Review and approve credit applications, ensuring they meet the hotel’s credit policy.</p><br><p>· Analyze customer financial history and determine appropriate credit limits for each account.</p><br><p>· Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><br><p>Accounts Receivable Management:</p><br><p>· Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</p><br><p>· Follow up on outstanding accounts and overdue payments to ensure timely resolution.</p><br><p>· Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</p><br><p>· Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</p><br><p>Credit Policy Enforcement:</p><br><p>· Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</p><br><p>· Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</p><br><p>· Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><br><p>Collections and Dispute Resolution:</p><br><p>· Lead and manage the collections process, working with customers to ensure timely and full payment.</p><br><p>· Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</p><br><p>· Negotiate payment arrangements with clients who may be facing financial difficulties.</p><br><p>· Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><br><p>Reporting and Financial Analysis:</p><br><p>· Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</p><br><p>· Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</p><br><p>· Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><br><p>Team Leadership and Supervision:</p><br><p>· Supervise and train the accounts receivable and credit team to ensure efficient operations.</p><br><p>· Provide guidance on credit management best practices, improving team performance and reducing errors.</p><br><p>· Foster a collaborative and effective working environment within the credit and finance departments.</p><br><p>Internal and External Coordination:</p><br><p>· Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</p><br><p>· Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</p><br><p>· Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><br><p>Compliance and Documentation:</p><br><p>· Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</p><br><p>· Maintain accurate records of all credit agreements, transactions, and payment history.</p><br><p>· Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</p><br><p>· Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</p><br><p>o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</p><br><p>o Strong ability to analyze financial data, assess credit risks, and make informed decisions.</p><br><p>o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</p><br><p>o Ability to manage financial records and ensure accuracy in all credit-related activities.</p><br><p>o Ability to resolve issues related to billing, collections, and disputes effectively.</p><br><p>o Experience in supervising and guiding a team to meet departmental objectives.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>