وظائف مندوب توزيع
٤٧١٧ وظائف شاغرة
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>About the role:</h4>
<p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p>
<h4>What you will do:</h4>
<ul>
<li>Handle all guest interactions with the highest level of hospitality and professionalism.</li>
<li>Accommodate special requests whenever possible.</li>
<li>Manage daily guest interactions and resolve glitches.</li>
<li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Support other departments during busy periods.</li>
</ul>
<h4>Daily function:</h4>
<ul>
<li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li>
<li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li>
<li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li>
<li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li>
<li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li>
<li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li>
<li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li>
<li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li>
<li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Required skills & knowledge:</strong></p>
<ul>
<li>A working knowledge of division operations, typically gained through on-the-job experience.</li>
<li>Ability to operate computer equipment and other department systems.</li>
<li>Proficiency in reading, writing, and speaking English.</li>
</ul>
<p><strong>Experience & expertise:</strong></p>
<ul>
<li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li>
<li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li>
</ul>
<p><strong>Guest interaction & service:</strong></p>
<ul>
<li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li>
<li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li>
</ul>
<p><strong>Complaint handling & problem solving:</strong></p>
<ul>
<li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li>
<li>Always maintain a positive attitude, even during challenging or busy periods.</li>
</ul>
<p><strong>Multi-tasking & operational involvement:</strong></p>
<ul>
<li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li>
<li>Actively participate in operations and role model excellent service to both guests and employees.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary dry cleaning for employee uniforms</li>
<li>Complimentary employee meals</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position</li>
<li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li>
<li>Shifts typically range between 8 to 10 hours depending on operational needs</li>
</ul>
<p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p> </p> <p> <b>About the role:</b> <br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <p> </p> <p> <b>What you will do:</b> </p> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodating special requests whenever possible.</li> <li>Daily guest interactions and resolving glitches.</li> <li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Supporting the other departments during busy periods.</li> </ul> <p> </p> <p> <b>Daily Function:</b> </p> <p>Daily duties include, but are not limited to:</p> <ul> <li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <p> </p> <p> <b>What you bring</b> </p> <p> <b>Required Skills & Knowledge:</b> </p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p> <b>Experience & Expertise:</b> </p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p> <b>Guest Interaction & Service:</b> </p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p> <b>Complaint Handling & Problem Solving:</b> </p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintains a positive attitude, even during challenging or busy periods.</li> </ul> <p> <b>Multi-tasking & Operational Involvement:</b> </p> <ul> <li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participates in operations and role models excellent service to both guests and employees.</li> </ul> <p> <b>What we offer: </b> <br> Competitive Salary, wages, and a comprehensive benefits package<br> Excellent Training and Development opportunities<br> Complimentary Accommodation at other Four Seasons Hotels and Resort<br> Complimentary Dry Cleaning for Employee Uniforms<br> Complimentary Employee Meals</p> <p> </p> <p> <b>Schedule & Hours:</b> </p> <p>Full-time position</p> <p> Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br> Shifts typically range between 8 10 hours depending on operational needs</p> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand s commitment to luxury and hospitality.</p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>We are looking for a professional and customer-focused telecommunications agent to join our team in Sharm El-Sheikh, Egypt. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving telecommunications inquiries with efficiency and empathy. You will handle inbound and outbound calls, manage customer accounts, and ensure every interaction reflects our commitment to service excellence.</p>
<p><strong>Responsibilities:</strong><br>
<li>Answer incoming customer calls and respond to inquiries regarding telecommunications services, billing, technical issues, and account management.</li>
<li>Troubleshoot basic technical problems and provide clear, step-by-step guidance to customers.</li>
<li>Process customer requests including service activations, upgrades, cancellations, and account modifications.</li>
<li>Maintain accurate and detailed records of all customer interactions using CRM systems and ticketing platforms.</li>
<li>Identify customer needs and recommend appropriate telecommunications products and services.</li>
<li>Handle customer complaints with professionalism and work toward swift resolutions.</li>
<li>Escalate complex issues to specialized departments while keeping customers informed of progress.</li>
<li>Meet or exceed performance targets for call handling time, customer satisfaction ratings, and first-call resolution.</li>
<li>Collaborate with team members and other departments to ensure consistent service delivery.</li>
<li>Stay current with company policies, procedures, and telecommunications product offerings.</li>
</p>
<h4>Qualifications</h4>
<p><li>Proven customer service experience, preferably in a call center or telecommunications environment.</li>
<li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</li>
<li>Strong interpersonal and active listening skills with the ability to remain calm under pressure.</li>
<li>Proficiency with CRM software, ticketing systems, and telecommunications platforms.</li>
<li>Ability to multitask and manage multiple customer interactions simultaneously.</li>
<li>Problem-solving mindset with attention to detail and accuracy.</li>
<li>Familiarity with telecommunications products, services, and basic network concepts (preferred).</li>
<li>Ability to work flexible schedules, including evenings and weekends as needed.</li>
<li>Professional demeanor with a customer-first attitude and commitment to service excellence.</li>
<li>Typing proficiency and comfort with computer-based systems.</li>
</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li>
<li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li>
<li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li>
<li>Perform administrative tasks including data entry, filing, document preparation, and record management</li>
<li>Coordinate with various departments to facilitate smooth office operations and information flow</li>
<li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li>
<li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li>
<li>Monitor visitor access and ensure security protocols are consistently followed</li>
<li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li>
<li>Support other administrative staff and team members as required to meet organizational goals</li>
<li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li>
<li>Adapt to changing priorities and work flexibly in a fast-paced environment</li>
<li>Maintain confidentiality and discretion when handling sensitive information and communications</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal and written communication skills in both Arabic and English</li>
<li>Strong multitasking abilities and time management skills</li>
<li>Customer service orientation with a friendly, professional, and empathetic demeanor</li>
<li>Excellent organizational skills with the ability to prioritize tasks effectively</li>
<li>Ability to work in a fast-paced environment while maintaining attention to detail</li>
<li>Professional appearance and strong phone etiquette</li>
<li>Basic problem-solving abilities and resilience in handling challenging situations</li>
<li>Adaptability and willingness to learn new skills and technologies</li>
<li>Knowledge of office management systems and visitor management protocols</li>
<li>Basic computer literacy and proficiency with Microsoft Office applications</li>
<li>Ability to handle multiple communication channels simultaneously</li>
<li>Conflict resolution skills and ability to remain calm under pressure</li>
<li>Discretion and awareness of confidentiality protocols</li>
<li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li>
<li>Experience in the hospitality, corporate, or customer service industry (preferred)</li>
<li>Familiarity with appointment scheduling software and communication platforms (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet</li>
<li>We recognize and celebrate our team and individual success</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>At Four Seasons Resort Sharm El Sheikh, The Concierge Agent plays a key role in curating unforgettable guest experiences. This role serves as a trusted resource for guests, providing tailored recommendations and seamless arrangements to ensure an exceptional stay.</p><br><br><p><b>What you will do</b><br>- Greet guests warmly and provide personalized assistance throughout their stay.</p><br><br><p>- Offer recommendations and make arrangements for dining, transportation, tours, and activities.</p><br><br><p>- Coordinate with internal departments to fulfil guest requests efficiently.<br>- Handle guest inquiries, complaints, and special needs with professionalism and discretion.</p><br><br><p>- Maintain up-to-date knowledge of local attractions, restaurants, and events.</p><br><br><p>- Assist with bookings for tickets, spa services, and other guest experiences.</p><br><br><p>- Ensure smooth communication between guests and external vendors.</p><br><br><p>- Uphold brand standards and contribute to the hotel's overall guest satisfaction scores.</p><br><br><br><p><b>What you bring</b></p><br><br><p>- Previous experience in a Concierge, Front Office, or Guest Services role is preferred.</p><br><br><p>- Strong knowledge of the local area, attractions, and services.</p><br><br><p>- Excellent communication and interpersonal skills.</p><br><br><p>- Ability to multitask and remain calm under pressure.</p><br><br><p>- A passion for delivering luxury service and creating memorable experiences.<br> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><br><p><b>Schedule & Hours:</b></p><br><br><br><p><span>Full Time (8 hrs)</span></p><br><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.<br>We are currently seeking an experienced professional to join our team in the role of UKCS Agent<br><br>Principal responsibilities<br>Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers value added products and services based on customer needs analysis and ensures customer understanding of those products<br>Customers / Stakeholders Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications Generating customer loyalty through strong knowledge of key products and services Owns and resolves issues and understands how and when to escalate<br>Leadership & Teamwork Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values Values diversity amongst team<br>Operational Effectiveness & Control Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres Maintains HSBC internal control standards Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres<br>Requirements Must be university graduate in any discipline Must be highly Fluent in English language(s) required by the process Open to working flexible shifting schedules and Night & over night shifts Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development Takes pride in delivering what is promised in line with the customer and service expectations Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order Ability to work in a high-volume, fast paced environment is required Proficiency with personal computers and basic software packages and specialised applications Excellent communication skills and is polite and friendly at all times Military for males should be completed or exempted Displays patience and empathy
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.<br><br><p><b><u>About The Role</u></b></p><br><br><p>Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p><br><br><p><b><u>What Will You Do</u></b></p><br><br><p>1.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</p><br><br><p>3. The ability to quote and be familiar with room and rate availability for current and future dates.</p><br><br><p>4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.</p><br><br><p>5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests.</p><br><br><p>6. The ability to handle guest problems or complaints.</p><br><br><p><b><u>What Will You Bring</u></b></p><br><br><p>1.Written, spoken and reading proficiency in the English language.</p><br><br><p>2. Hotel experience preferred.</p><br><br><p>3. Knowledge of Front Desk tasks.</p><br><br><p>4. Opera knowledge is an advantage.</p><br><br><p>5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</p><br><br><p>6. The ability to understand and comply with upscale luxuries Hotel operation standards.</p><br><br><p><b><u>What We Offer: </u></b><br>• Competitive Salary, wages, and a comprehensive benefits package</p><br><br><p>• Excellent Training and Development opportunities</p><br><br><p>• Complimentary Dry Cleaning for Employee Uniforms</p><br><br><p>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
مرتب مجزى ثابت <br>بدلات انتقال<br>عموله<br>تأمين اجتماعى + تأمين صحى خاص للاسرة<br>منح ومكافآت<br>زيادات سنوية<br>فرص للترقى
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 6</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، ساعات إضافية</li></ul>
مطلوب سائق درجة ثالثة1- مكان العمل فى امبابة .2- يفضل ان يكون من سكان امبابة .3 - يشترط وجود رخصة مهنية.4- يوجد بدل عن كل سفرية ارباح كل شهر + بدل سفريوجد تامينات اجتماعية و تامين طبى خاص<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: درجة ثالثة</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
فرصة عمل في كبري شركات التجاره والتوزيعفرصة عمل في كبري شركات التجاره والتوزيعمطلوب مندوبين مبيعات سائق بمحافظة بني سويف ومحافظة المنيا#شركة المنصور للتجارة والتوزيع قطاع #التجزئة <br> ꧁. الشروط. ꧂ سن مناسب لا يزيد عن35 سنه مؤهل دراسي عالي أو متوسط موقف من التجنيدخبره سابقه بالعمل او بدون من سكان محافظه بني سويف وسكان محافظة المنيا يحمل رخصه قياده مهنيه أو خاصهمميزات راتب اساسي + عموله شهريه + حافز اضافي للزيارات + مسابقات شهريه + بدلات زياده سنويه تامين طبي واجتماعي تدريب مهارات بيعيه فرص حقيقيه للترقي والتطور الوظيفي للتواصل وارسال السيره الذاتيه. محمد طه مدير شمال الصعيد 01061868127مصطفي ربيع مشرف فرع بني سويف 01004632011محمد شاكر مشرف فرع المنيا 01021996889
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>