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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Vault RIM process and system is highly dependent on accurate &amp; complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​</p><br><br><p>Master data is crucial for regulatory &amp; Pfizer because it&nbsp;ensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.&nbsp;Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.&nbsp;The Regulatory Data Steward is accountable for the creation and maintenance of Pfizer’s RIM System Master Data on behalf of the organization.</p><br><br><p>They are specifically responsible &amp; accountable for the creation &amp; maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed.</p><br><br><p>The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level.</p><br><br><p>A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences.</p><br><br><p>Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital.</p><br><br><br><p>Job responsibilities as a senior manager:</p><br><br><ul><li>Generate &amp; Maintain Regulatory &amp; Enterprise Master Data:&nbsp;Accountable for leading the accurate definition &amp; recording of master data in alignment with data standards , driving discussions with strategy partners, BPO’s, data owners and operational partners, challenging perspectives where necessary based on their domain expertise.</li><li>Execute &amp; oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines​.</li><li>Responsible for&nbsp;ensuring the accuracy, completeness, and consistency of data within the&nbsp;Veeva Vault RIM&nbsp;system by&nbsp;verifying and updating data,&nbsp;executing approved change requests,&nbsp;maintaining data quality, and&nbsp;resolving issues&nbsp;related to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes.&nbsp;</li><li>Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license &amp; registrations and active &amp; historical changes.</li><li>Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships &amp; dependencies within regulatory and enterprise-wide vaults.</li><li>Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data.</li><li>Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE).&nbsp;</li><li>Lead data remediation projects in alignment within current and emerging global standards.</li><li>Review and Approve Data Changes:&nbsp;Evaluate and approve data change requests, ensuring compliance with data governance policies.&nbsp;</li><li>Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug</li><li>Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes</li><li>Ensure escalations, business process &amp; solution achieves business needs</li><li>Evolve service based on strategic objectives – efficiency / quality drivers</li><li>Leads a team of global data coordinators, working in support of their assigned portfolio/TA to deliver master data management and oversight of event management, license updates and active dossier.</li><li>Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit</li><li>Develops and manages plans to achieve objective</li><li>Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit</li><li>Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines</li><li>Makes decisions that require developing innovative options to resolve complex problems</li><li>Makes decisions within general business line or functional guide</li><li>Leads operational team(s) within and across Work Teams and Departments</li></ul><br><p>Qualifications:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field.</li><li>6+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li><li>Emerging people leader with proven experience managing colleagues and/or contractors within a matix environment</li><li>Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment</li><li>Strong understanding of global regulatory submission and compliance requirements.</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ​and support compliance (e.g., Veeva RIM, Liquent, Lorenz).</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL).</li><li>Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation.</li><li>Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations</li><li>Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format</li><li>Business Perspective: Cross functional, Global perspective within the context of business needs and impact.&nbsp; Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner</li><li>Proven ability to influence and lead cross-functional teams without direct authority.</li><li>Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time</li><li>Fluent in English</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;</b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&amp;#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Oracle EBS and Fusion Finance, Manager, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> The Oracle EBS and Fusion Finance Manager will oversee the planning, execution, and delivery of Oracle EBS and Fusion Financials projects and ongoing support. This leadership role involves managing a team of finance consultants, coordinating with business stakeholders, and ensuring Oracle financial solutions align with organisational goals and compliance requirements. The manager will drive process improvements, resource management, and project governance across both Oracle platforms. <br><strong> Key Responsibilities: </strong><br><ul><li> Lead and manage Oracle EBS and Fusion Financials implementation, upgrade, and optimization projects. </li><li> Oversee configuration, testing, data migration, and deployment activities across Oracle EBS and Fusion Finance modules. </li><li> Manage, mentor, and develop a team of Oracle Finance consultants. </li><li> Collaborate with finance leaders and business stakeholders to understand financial processes and requirements. </li><li> Ensure Oracle financial solutions align organizational objectives, regulatory standards, and internal controls. </li><li> Develop and maintain project plans, monitor progress, and ensure timely delivery within budget. </li><li> Facilitate effective communication between technical teams, business users, and senior management. </li><li> Drive adoption of best practices in Oracle Finance and project management. </li><li> Manage risk, issue resolution, and change management processes. </li><li> Stay updated on Oracle EBS and Fusion Financials product enhancements and industry trends. </li><li> Prepare and present reports on project status, risks, and performance metrics to leadership. </li><li> Support continuous improvement initiatives and post-implementation optimization. </li></ul><br><strong> Connect to your skills and professional experience </strong> <br><strong> Required Skills and Qualifications: </strong><br><ul><li> Bachelor's degree in finance, Accounting, Business, IT, or related field. </li><li> Typically, 10+ years of experience in Oracle EBS and Fusion Finance consulting or management roles. </li><li> Proven experience managing Oracle EBS and Fusion Financials implementations or support teams. </li><li> Strong knowledge of Oracle EBS and Fusion Financial modules (GL, AP, AR, FA, Cash Management). </li><li> Excellent leadership, communication, and stakeholder management skills. </li><li> Experience with project management methodologies and tools. </li><li> Familiarity with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools. </li><li> Oracle certifications in EBS and/or Fusion Finance modules preferred. </li><li> Strong analytical and problem-solving abilities. </li><li> Knowledge in Oracle EBS and Fusion Procurement special in P2P cycle. </li><li> The role requires frequent travel based on business needs </li></ul><br><strong> Desired Attributes: </strong><br><ul><li> Strategic and results-oriented mindset. </li><li> Ability to manage multiple projects and priorities effectively. </li><li> Strong team leadership and mentoring skills. </li><li> Commitment to quality, compliance, and continuous improvement. </li></ul> <br><strong> Connect to your business - Technology &amp; Transformation </strong> <br> Distinctive thinking, deep expertise, and collaborative work. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. <br><strong> Connect with your colleagues </strong> <br> Location: Cairo, Egypt <br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology &amp; Transformation <br> "Everyone always says, "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, Technology &amp; Transformation <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

Role Snapshot Location: Fully remote Team: Sales (reporting to the Head of Sales / Sales Manager) Type: Full-time as 1099 until further notice Travel: Occasional, for team and industry events<br>About Hendren AIHendren AI builds voice automation, AI agents, and large language model solutions purpose-built for the healthcare ecosystem. Our platform automates inbound and outbound workflows across pharmacy operations, scheduling, insurance verification, and billing, with deep integrations into pharmacy management systems (Liberty/Red Sail) and leading EHR platforms (Epic, athenahealth). We operate on HIPAA-, SOC 2-, and HITECH-compliant infrastructure, and we serve pharmacies, health systems, and pharmaceutical companies.<br>Role Overview The Sales Development Representative is the tip of the spear for Hendren AI’s growth. You’ll own the top of the funnel — researching accounts, running outbound prospecting, qualifying inbound interest, and booking quality demo calls for our Account Executives. This is a high-activity, high-impact role for someone early in their sales career who is hungry, coachable, and motivated to build a strong pipeline that directly fuels the company’s revenue. It’s also a clear launchpad toward an AE or other commercial role as you grow.<br>Core Responsibilities Generate qualified pipeline through outbound prospecting — cold calls, emails, and social outreach — to pharmacies, health systems, and pharmaceutical companies Qualify inbound leads and respond quickly to expressed interest, ensuring no opportunity goes cold Book qualified demo calls and smoothly hand off well-qualified opportunities to Account Executives Research target accounts and contacts to personalize outreach and identify the right buyers and decision-makers Run multi-touch, multi-channel sequences and consistently hit daily/weekly activity and meeting targets Maintain meticulous CRM hygiene — logging activity, updating contacts, and tracking pipeline accurately Master Hendren AI’s product, value propositions, and the pharmacy/health system/pharma buyer landscape Partner closely with Account Executives to align on target accounts and improve handoff quality Relay market feedback from prospects to inform messaging, targeting, and the product roadmap Continuously refine your messaging and approach based on data, coaching, and results<br>Required Qualifications0–2 years of experience in a sales, business development, or customer-facing role (internships and recent graduates with strong drive are encouraged to apply) Excellent written and verbal communication skills, with a confident and professional phone presence Strong work ethic, resilience, and a goal-oriented, self-motivated mindset Highly organized, with the ability to manage high activity volume and meticulous follow-up Coachable and eager to learn — you take feedback well and act on it quickly Comfortable working in a fully remote, fast-paced environment<br>Preferred Qualifications Prior SDR/BDR or outbound prospecting experience, ideally in B2B Saa SExperience selling into or familiarity with healthcare, pharmacy, health systems, or pharma Hands-on experience with CRM and sales engagement tools (e.g., Salesforce, Hub Spot, Outreach, Salesloft, Apollo) Interest in AI, voice technology, or health tech Experience at an early- or growth-stage company where the playbook is still being built<br>Why Hendren AIHendren AI is bringing modern voice AI and agentic automation to a healthcare system still buried in manual administrative work. As an SDR, you’ll be at the front line of our growth, with a proven product, real integrations, and enterprise-grade compliance already in place. You’ll get hands-on coaching, a clear path to advance into an Account Executive or other commercial role, and the upside that comes from getting in early.

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

About Turing: Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.<br>Role Overview:We are building a highly accurate, evaluation-grade dataset of transcribed, multi-channel audio recordings to assess multilingual, multi-speaker AI systems. This project involves evaluating high-quality and realistic conversations representing diverse dynamics, contexts, and demographics.<br>The Workflow:Contributors record unscripted group conversations. These recordings are run through an initial transcription and diarization pass, which contributors then human-validate and correct. As a QA Specialist, you are the final line of defense, responsible for reviewing the end-to-end quality of both the audio recordings and the human-verified annotations.<br>Key Responsibilities Audio Quality Assurance:Evaluate multi-channel audio recordings to ensure they meet strict technical and fidelity requirements. Verify channel isolation (ensuring no audio bleed) and confirm that recordings were captured in appropriate, quiet environments free from disruptive background noise, clipping, or low gain.<br>Transcription & Diarization Verification:Review human-validated transcriptions to guarantee exceptionally high accuracy and adherence to strict low error-rate (WER) targets. Confirm that transcripts correctly capture spontaneous, unnormalized speech, preserving natural conversational dynamics such as overlaps, interruptions, and false starts. Validate the precision of turn-level and word-level timestamps, as well as speaker identification, paying special attention to complex, overlapping dialogue , while comfortably reading and validating the underlying JSON-formatted data to ensure accurate metadata tagging and timestamp logic.<br>Metadata & Content Review:Verify the accuracy of all applied metadata, including demographic markers, contextual domains, and specific conversational tags. Enforce strict safety and privacy standards by auditing sessions to ensure no Personally Identifying Information (PII), toxic, or sensitive content is present. Execution & Reporting:Assess the end-to-end quality of the annotation task, assigning clear pass/fail or agree/disagree statuses during your review. Provide detailed, actionable comments and feedback whenever disagreeing with an annotator's work.<br>Requirements & Qualifications Exceptional ear for audio fidelity and the ability to detect subtle background noises, channel bleed, or clipping. Meticulous attention to detail for verifying word-level timestamps and strict, unnormalized verbatim transcription rules. Native proficiency in Arabic Ability to accurately assess complex multi-speaker dynamics.<br>Ideal Backgrounds include:Linguists/Phonetics Experts: Deep understanding of natural, unnormalized speech patterns. Expertise in accurately identifying and annotating complex conversational dynamics, including overlaps, false starts, and backchannels. Language Teachers: Exceptional, native-level mastery of the target language. Ability to strictly adhere to verbatim transcription guidelines, documenting every stutter, filler word, and disfluency without applying prescriptive grammar corrections. Professional Transcriptionists: Ear for audio fidelity , rigorous timestamping skills, and experience meeting strict accuracy targets. Rigorous approach to precise turn-level and word-level timestamping.<br>Perks of Freelancing With Turing:Work in a fully remote environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs.<br>Offer Details:Engagement type : Contractor assignment/freelancer (no medical/paid leave) Duration of contract : 4 weeks<br>Evaluation Process :Shortlisted candidates will be reviewed by our team internally and will be reached out for onboarding.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and customer-focused Reservation Supervisor to join our hospitality team in ElGouna - Hurghada, Egypt. In this supervisory role, you will oversee reservation operations, lead a team of reservation agents, and ensure exceptional service delivery to our guests. You will be responsible for managing daily reservations, maintaining operational efficiency, and fostering a supportive work environment that prioritizes customer satisfaction and organizational excellence. Supervise and manage the daily activities of the reservation team, ensuring adherence to company policies and service standards Monitor reservation systems and processes to optimize efficiency and accuracy in booking management Handle complex customer inquiries and resolve reservation-related issues with professionalism and empathy Train, mentor, and provide performance feedback to reservation staff to support their professional development Analyze reservation data and trends to identify opportunities for process improvement and cost optimization Maintain accurate records and documentation of all reservations and customer interactions Coordinate with other departments including front desk, housekeeping, and management to ensure seamless guest experiences Ensure compliance with company procedures and hospitality industry standards Manage peak periods and staffing schedules to maintain service quality during high-demand seasons Generate reports on reservation metrics, team performance, and operational KPIs for management review</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2-3 years of experience in a reservation or hospitality environment</li><li>Proven supervisory or team leadership experience</li><li>Proficiency with reservation management systems and hotel property management software</li><li>Strong communication and interpersonal skills with the ability to lead and motivate a team</li><li>Excellent customer service orientation and problem-solving abilities</li><li>Exceptional organizational and time management skills</li><li>Attention to detail and accuracy in data entry and record-keeping</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent; hospitality certification or training preferred</li><li>Fluency in English; additional language skills (Arabic preferred) are advantageous</li><li>Knowledge of the Hurghada tourism market and hospitality industry standards is a plus</li></ul><p></p></section>

<h2>Full Job Description</h2><h2>Position</h2><p><strong>Customer Support Specialist (f/m/d)</strong></p><p>We're looking for a Customer Support Specialist (f/m/d) to join our fully remote team. You'll be the first point of contact for our customers — German-speaking property management companies using our software. If you're tech-savvy, empathetic, and get satisfaction from actually solving problems rather than just forwarding tickets, this role is for you.</p><p><strong>German fluency is a hard requirement for this role.</strong></p><h2>What You'll Do</h2><ul><li>Handle customer inquiries and support requests via email and WhatsApp — reliably and with a personal touch.</li><li>Troubleshoot issues in our software and guide customers to solutions.</li><li>Document recurring issues and help build out our internal knowledge base.</li><li>Join screen-sharing sessions with customers when a problem needs hands-on attention.</li><li>Coordinate with our development team to escalate and resolve bugs or product issues.</li><li>Help new customers get started and feel comfortable with the product.</li></ul><h2>What We're Looking For</h2><ul><li>Native or fluent German — written and spoken (essential).</li><li>Experience in customer support, ideally in a SaaS, IT or helpdesk environment.</li><li>Tech-savvy and comfortable learning new software quickly — you don't need a manual for every tool.</li><li>Structured, reliable, and able to manage multiple open cases at once.</li><li>You work autonomously and take full ownership of your tasks.</li><li>Bonus: Hands-on IT experience of any kind — whether it's scripting, automation, self-hosted tools, web apps, Linux, or server administration. If you can fix things yourself instead of just passing them on, that's a huge plus.</li></ul><h2>About Us</h2><p>We are a German automation agency turned into a SaaS company with our product <strong>hausverwalter.ai</strong> — an AI-first platform built specifically for German property management companies. Most property managers work with 5–10 software tools daily. We're building a single platform to replace them all, with AI agents handling the routine work automatically.</p><p>What makes this role unique: the software our customers use for support is the same software we're building ourselves. You'll be close to the product and the team.</p><p>For a closer look at what we're building, check out our YouTube channel — heads up, it's in German.</p><p>The role is fully remote — though you're always welcome to drop by our office in Worms, Germany.</p><h2>Salary</h2><p><strong>$750 – $1500 per month before taxes</strong>, depending on experience. There will be room for growth in the years ahead.</p><h2>What We Offer</h2><ul><li>100% remote work.</li><li>Very flexible working hours.</li><li>Permanent employment contract in your country of residence through our partner Deel (Employer of Record).</li><li>A product that our customers are genuinely excited about.</li><li>Focus on real work, not long meetings.</li><li>Job security: every hire is aimed at long-term employment.</li><li>Strong career prospects as we grow the team.</li></ul><p>If a long-term remote position at a structured, growing company sounds like what you're after, we'd be glad to receive your application.</p><h2>Requirements</h2><ul><li>Native or fluent German — written and spoken (hard requirement).</li><li>2+ years of experience in customer support, ideally in a SaaS, IT or helpdesk environment.</li><li>Tech-savvy and comfortable picking up new software quickly — you don't need a manual for every tool.</li><li>Technical understanding and strong problem-solving skills — you find solutions, not just workarounds.</li><li>You work autonomously and take full ownership of your tasks.</li><li>Comfortable working under performance pressure.</li><li>Quick on the uptake and a disciplined approach to your work.</li><li>Bonus: Hands-on IT experience of any kind — scripting, automation, self-hosted tools, Linux, web apps, server administration. If you can fix things yourself instead of just passing them on, that's a big plus.</li></ul>

WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.<br><br>WHY WE'RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.<br><br>WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections... now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!<br><br>Requirements<br><br>Key Responsibilities: <br><br>Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.js) Champion the use of tools such as Browser Stack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases Own and lead end-to-end testing for major product releases — from planning to production Conduct root cause analysis for critical issues and work across teams to implement long-term fixes Optimize and maintain CI/CD pipelines (e.g., Jenkins, Git Hub Actions) for fast, reliable feedback cycles Promote and participate in test management processes, using tools like Test Rail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency Advocate for quality in all aspects of the SDLC — including code reviews, architecture discussions, and sprint planning Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing<br><br>Technical Competencies/Skills:<br><br>Software Development/Testing Lifecycles Software Testing Concepts/Techniques Mobile Testing Concepts API Testing Automation Testing DB Testing Manual Testing: Performance Testing Sharp Eye for Details Agile Methodologies (Scrum) Agile Principles Productivity Troubleshooting<br><br>Education <br><br>BSc in Engineering or Computer Science, or equivalent<br><br>Experience :<br><br>6+ years in Software QA Proven expertise with Playwright (Node.js) — must-have Strong understanding of Java Script/Type Script or Java Experience testing modern web applications, REST/Graph QL APIs, and backend services Hands-on with CI/CD tools (e.g., Jenkins, Git Hub Actions, Circle CI) Familiar with tools such as Browser Stack, Applitools, Testim — for cross-browser, visual, and intelligent testing Strong grasp of test management tools (Test Rail, Zephyr, Xray, or similar) and test case lifecycle Exposure to performance, accessibility, and security testing practices<br><br>AI Competencies<br><br>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes Knowledge of (RAG), (MCP), or similar AI integration concepts <br><br>Benefits<br><br>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen The company will contribute up to EUR 25 per month towards staff perks A company bonus scheme applicable as per bonus scheme rules EUR equivalent salaries paid in EGP

Job Summary<br>We are seeking a highly skilled Backbase Engineer (AI & Digital Banking) to design, develop, customize, and maintain digital banking solutions built on the Backbase platform. The ideal candidate will play a key role in delivering modern banking experiences across web and mobile channels while integrating banking systems, APIs, cloud infrastructure, and AI-driven capabilities. <br>This role requires strong experience with Backbase, enterprise banking architectures, microservices, integrations, and modern Dev Ops practices. Experience with AI-enabled banking solutions, automation, and cloud-native environments is highly preferred. Backbase positions its platform as an AI-native banking operating system focused on unifying customer journeys, operations, and digital banking services.<br>This role is based in Cairo, Egypt. Applicants must be legally authorized to work in Egypt, and fluency in Arabic is required. <br>Key Responsibilities<br>Backbase Platform Development<br>Design, develop, and customize digital banking solutions using the Backbase platform. Implement and maintain: Retail banking journeys Customer onboarding flows Authentication and security workflows Payments and transfers Account management Customer servicing features<br>Develop reusable components, APIs, and integrations within the Backbase ecosystem. Ensure scalability, performance, security, and maintainability of solutions. <br>Banking Integrations & APIs<br>Integrate Backbase with core banking systems and third-party platforms including: Payment gateways CRM systems Identity providers KYC/AML services Notification systems Middleware and enterprise services<br>Develop and maintain RESTful APIs and micro-services. Support API orchestration and enterprise integration patterns. <br>AI & Intelligent Banking Features<br>Support AI-driven banking experiences and automation initiatives. Contribute to implementation of: Intelligent customer journeys Conversational banking features AI-assisted servicing Personalized customer experiences Workflow automation<br>Collaborate with product, architecture, and innovation teams on AI-enabled banking solutions. Backbase’s latest Banking OS approach focuses on AI agents, intelligent workflows, and unified banking operations.<br>Dev Ops & Cloud Engineering<br>Collaborate with Dev Ops and infrastructure teams to support: CI/CD pipelines Kubernetes environments Docker containers Cloud-native deployments Infrastructure automation<br>Participate in deployment planning, release cycles, and production support. Troubleshoot platform, integration, and deployment-related issues. <br>Security & Compliance<br>Ensure solutions comply with banking security standards and enterprise architecture guidelines. Implement secure coding practices and authentication mechanisms including: OAuth2Open ID Connect SSORole-based access controls<br>Support audit, logging, monitoring, and operational governance requirements. <br>Collaboration & Delivery<br>Work closely with: Solution Architects Product Owners Business Analysts UI/UX teams Dev Ops Engineers QA teams<br>Participate in Agile ceremonies, sprint planning, backlog refinement, and technical reviews. Provide technical guidance and mentorship to junior developers when needed. <br>Required Qualifications & Experience<br>Bachelor’s degree in: Computer Science Software Engineering Information Technology Or a related field3+ years of experience in software engineering or enterprise application development and hands-on experience with Backbase platform development. <br>Strong experience with: Java Spring Boot REST APIsMicroservices architecture<br>Experience working on digital banking or fintech platforms. Experience integrating enterprise systems and banking services. Strong understanding of software development lifecycle and Agile methodologies. Excellent troubleshooting, analytical, and communication skills. <br>Preferred / Nice-to-Have<br>Experience with: Backbase Engagement Banking Platform Kubernetes Docker Azure or AWSCI/CD tools Kafka or messaging systems API gateways Identity and access management platforms<br>Exposure to: AI banking solutions Conversational AIAutomation frameworks Large-scale banking transformation projects<br>**Backbase certifications are highly preferred. <br>Key Competencies<br>Strong problem-solving and analytical mindset Ability to balance technical quality, delivery timelines, and business needs Strong ownership and accountability Ability to work in fast-paced banking and enterprise environments Collaborative communicator across technical and business teams Passion for digital banking innovation and modern financial technologies

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.</p><p>WHY WE RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.</p><p>WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!</p><p>Key Responsibilities:</p><ul><li>Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.js).</li><li>Champion the use of tools such as BrowserStack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility.</li><li>Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases.</li><li>Own and lead end-to-end testing for major product releases from planning to production.</li><li>Conduct root cause analysis for critical issues and work across teams to implement long-term fixes.</li><li>Optimize and maintain CI/CD pipelines (e.g., Jenkins, GitHub Actions) for fast, reliable feedback cycles.</li><li>Promote and participate in test management processes, using tools like TestRail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency.</li><li>Advocate for quality in all aspects of the SDLC including code reviews, architecture discussions, and sprint planning.</li><li>Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing.</li></ul><p>Technical Competencies/Skills:</p><ul><li>Software Development/Testing Lifecycles</li><li>Software Testing Concepts/Techniques</li><li>Mobile Testing Concepts</li><li>API Testing</li><li>Automation Testing</li><li>DB Testing</li><li>Manual Testing: Performance Testing</li><li>Sharp Eye for Details</li><li>Agile Methodologies (Scrum)</li><li>Agile Principles</li><li>Productivity</li><li>Troubleshooting</li></ul><p>Education</p><ul><li>BSc in Engineering or Computer Science, or equivalent</li></ul><p>Experience :</p><ul><li>6+ years in Software QA.</li><li>Proven expertise with Playwright (Node.js) must-have.</li><li>Strong understanding of JavaScript/TypeScript or Java .</li><li>Experience testing modern web applications, REST/GraphQL APIs, and backend services.</li><li>Hands-on with CI/CD tools (e.g., Jenkins, GitHub Actions, CircleCI).</li><li>Familiar with tools such as Browser Stack, Applitools, Testim for cross-browser, visual, and intelligent testing.</li><li>Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.</li><li>Exposure to performance, accessibility, and security testing practices.</li></ul><p>AI Competencies</p><ul><li>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.</li><li>Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.</li><li>Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.</li><li>Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.</li><li>Knowledge of (RAG), (MCP), or similar AI integration concepts .</li></ul><p>Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.</p><p>The company will contribute up to EUR 25 per month towards staff perks</p><p>A company bonus scheme applicable as per bonus scheme rules</p><p>EUR equivalent salaries paid in EGP</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc in Engineering or Computer Science, or equivalent</li><li>6+ years in Software QA.</li><li>Proven expertise with Playwright (Node.js) must-have.</li><li>Strong understanding of JavaScript/TypeScript or Java .</li><li>Experience testing modern web applications, REST/GraphQL APIs, and backend services.</li><li>Hands-on with CI/CD tools (e.g., Jenkins, GitHub Actions, CircleCI).</li><li>Familiar with tools such as Browser Stack, Applitools, Testim for cross-browser, visual, and intelligent testing.</li><li>Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.</li><li>Exposure to performance, accessibility, and security testing practices.</li><li>Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.</li><li>Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.</li><li>Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.</li><li>Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.</li><li>Knowledge of (RAG), (MCP), or similar AI integration concepts .</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality.<br> Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs.<br> The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.<br> Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme , in line with company policy.<br> EUR equivalent salaries paid in EGP.<br> Content Operations • Onboard, maintain, and quality-assure gaming, music, and video content across all operators and tenants.<br> • Review and correct content metadata to ensure accuracy, completeness, and consistency across catalogues.<br> • Coordinate content ingestion through the appropriate platforms and resolve ingestion or availability issues end to end.<br> • Maintain and update music playlists and keep catalogues current across all verticals.<br> • Manage content-related stories, tickets, and bug reports through the JIRA-based delivery process.<br> Performance &amp; Insights • Monitor and analyze content performance using analytics tools to identify top-performing and under-performing content.<br> • Advise the Product Manager on which content to promote, feature, or retire, based on data and user behavior.<br> • Provide regular performance reporting and contribute insights to content roadmaps and campaign planning.<br> Partner Engagement • Act as the main point of contact for content partners and publishers on operational topics.<br> • Share performance insights with partners and request content aligned with proven demand.<br> • Coordinate partner content requests, updates, and releases.<br> Cross-Functional Support • Support Product, Marketing, Platform, and Engineering teams on product launches, promotional campaigns, and content requests.<br> • Contribute to continuous improvement of content processes and tooling.<br> • Work with stakeholders across regions (company language: English).<br> Core Competencies : Behavioral Skills • Attention to detail • Accountability and ownership • Analytical thinking • Communication across cultures and regions • Organization and time management • Self-motivation • Relationship building • Problem-solving • Flexibility • Prioritization under pressure Technical Competencies/Skills • Experience with content management and content ingestion platforms (CMS).<br> • Proficiency in JIRA and Confluence.<br> • Strong MS Office skills, particularly Excel.<br> • Working knowledge of product analytics tools (e.<br>g., Mixpanel, Google Analytics).<br> • Understanding of content metadata standards and catalogue quality principles.<br> Education • Bachelor’s degree in Business Administration, Media, Marketing, Communications, or a related field — or equivalent practical experience in digital content management.<br> Experience • Minimum 3 years in digital content operations or content management; 5+ years preferred given the role’s breadth as the single point of contact for content.<br> • Hands-on experience with digital content platforms in gaming, music, video, or OTT.<br> • Demonstrated ability to work with data: analyzing content or product performance and turning it into clear recommendations.<br> • Experience coordinating with external partners, publishers, or vendors.<br> • Excellent written and verbal communication skills in English.<br> • Experience working with global, multi-region stakeholders is a plus.<br> • Ability to work independently and collaboratively in a fast-paced environment.<br></span> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, and consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Identify and solve complex problems using a structured and logical approach.</li> <li>Stay up to date on the latest data engineering technologies and trends.</li> <li>Work with other engineering teams to integrate data engineering solutions with other systems.</li> <li>Maintain and optimize data systems to ensure high availability and performance.</li> <li>Design and implement data pipelines to collect, transform, and load data into data warehouses and data lakes.</li> <li>Gather requirements from stakeholders and translate them into technical specifications.</li> <li>Lead a team of data engineers in the design, development, and implementation of data engineering solutions.</li> <li>Manage functional and non-functional requirements and have a deep understanding of systems engineering methodologies.</li> <li>Build and maintain positive relationships with stakeholders, and effectively communicate technical concepts to non-technical audiences.</li> <li>Manage multiple projects simultaneously in a highly organized and efficient manner.</li> <li>Think creatively and come up with new solutions to problems.</li> <li>Communicate effectively with technical and non-technical audiences, both verbally and in writing.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li><strong>Technical skills:</strong> 7+ years of relevant experience.</li> <li><strong>Cloud computing platforms:</strong> AWS / Azure / GCP</li> <li><strong>Programming languages:</strong> Python / Java / Scala & Unix Shell scripting</li> <li><strong>Data warehouse technologies:</strong> Redshift / Snowflake / BigQuery</li> <li><strong>Data lake technologies:</strong> Hadoop, Apache Beam, Spark, and Hive</li> <li><strong>Orchestration:</strong> Airflow / Control-M / (Any orchestration tool)</li> <li><strong>Machine learning frameworks:</strong> TensorFlow, PyTorch, and scikit-learn</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>About this Role We are seeking a DevOps Engineer to support global IT integration and lead the delivery of secure, scalable, and production-ready solutions on private cloud environments. This role focuses on building and managing modern application platforms using Kubernetes while ensuring high availability, reliability, and seamless deployment for multiple Vodafone markets.</p><p>What you ll do Ensure availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across environments Lead system migrations, upgrades, and integrations, including decisions on tooling, automation, and deployment strategies Manage incident and problem resolution, prioritising according to SLA impact and business criticality Define and promote DevOps best practices, including monitoring, automation, and knowledge sharing Collaborate with internal teams and external vendors to resolve issues and drive continuous improvements Maintain application and server availability across UNIX and Windows platforms Troubleshoot and resolve application, infrastructure, and database-related issues Support and enhance CI/CD pipelines and automation frameworks Maintain and update technical documentation and knowledge bases Use internal tools and documentation repositories to efficiently resolve incidents</p><p>Who you are Experienced in DevOps tools implementation and system integration Strong knowledge of Kubernetes, Docker, and microservices architecture Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube Understanding of AWS cloud services is advantageous Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity) Experience in service management, prioritisation, and handling multiple incidents simultaneously Familiarity with ITIL practices or certification is beneficial Knowledge of API management tools such as Apigee is desirable Basic software or web development knowledge is an advantage Strong problem-solving, collaboration, and communication skills</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you Opportunity to work on global platforms supporting multiple Vodafone markets Exposure to modern DevOps practices, private cloud environments, and large-scale systems Collaborative working environment with cross-functional and international teams Opportunities for professional growth through system upgrades, migrations, and innovation initiatives Ability to contribute to process improvements and automation</p><p>What skills you will learn Advanced Kubernetes orchestration and containerisation practices End-to-end CI/CD pipeline management and optimisation Cloud-native architecture and private cloud platform engineering Incident management and root cause analysis in large-scale environments Cross-functional collaboration and stakeholder management in global delivery models</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experienced in DevOps tools implementation and system integration</li><li>Strong knowledge of Kubernetes, Docker, and microservices architecture</li><li>Familiar with tools such as Jira, Confluence, GitHub, Nexus, and SonarQube</li><li>Understanding of AWS cloud services is advantageous</li><li>Solid background in UNIX/Linux administration and IT infrastructure (e.g., DNS, proxy, connectivity)</li><li>Experience in service management, prioritisation, and handling multiple incidents simultaneously</li><li>Familiarity with ITIL practices or certification is beneficial</li><li>Knowledge of API management tools such as Apigee is desirable</li><li>Basic software or web development knowledge is an advantage</li><li>Strong problem-solving, collaboration, and communication skills</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Connect to your career at Deloitte</b></p><p>Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p><p>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p><p><b>Connect to your opportunity</b></p><p>7 - 10 years of experience in the same field.</p><p>End-to-End Development: Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</p><p>Technology Stack Mastery: Proficiency in back-end frameworks / Languages (Python)</p><p>Architecture Design: Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</p><p>API Development: Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</p><p>Version Control and Collaboration: Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</p><p>Agile development methods: Follow Test Drive Development as a professional discipline to create software. Comfortable doing pair programming.</p><p>Testing: Working knowledge of modern testing tools.</p><p>DevOps: Practical experience in Continuous Integration/Continuous Delivery.</p><p>Security Considerations: Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</p><p>Performance Optimization: Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</p><p>Client Interaction: Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</p><p>Connect to your skills and professional experience</p><p>Back-End Development: Experience with at least one back-end language/framework combination, like Python, Django to build server-side logic and APIs.</p><p>Containers: Experience with Docker and Kubernetes.</p><p>Version Control: Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</p><p>API Development: Ability to create and document APIs for communication between different parts of the application or external services.</p><p>Basic DevOps Skills: Experience with basic deployment practices.</p><p>Cloud experience: Experience with GCP.</p><p>Debugging and Troubleshooting: Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</p><p>Continuous Learning: Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</p><p>Connect to your service line - Technology and Transformation</p><p>Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters.</p><p>Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organisations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, Technolgy &amp; Transformation</p><p>Our commitment to you</p><p>Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead.</p><p>Connect to your next step</p><p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7 - 10 years of experience in the same field.</p><p>End-to-End Development: Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</p><p>Technology Stack Mastery: Proficiency in back-end frameworks / Languages (Python)</p><p>Architecture Design: Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</p><p>API Development: Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</p><p>Version Control and Collaboration: Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</p><p>Agile development methods: Follow Test Drive Development as a professional discipline to create software. Comfortable doing pair programming.</p><p>Testing: Working knowledge of modern testing tools.</p><p>DevOps: Practical experience in Continuous Integration/Continuous Delivery.</p><p>Security Considerations: Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</p><p>Performance Optimization: Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</p><p>Client Interaction: Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</p><p>Back-End Development: Experience with at least one back-end language/framework combination, like Python, Django to build server-side logic and APIs.</p><p>Containers: Experience with Docker and Kubernetes.</p><p>Version Control: Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</p><p>API Development: Ability to create and document APIs for communication between different parts of the application or external services.</p><p>Basic DevOps Skills: Experience with basic deployment practices.</p><p>Cloud experience: Experience with GCP.</p><p>Debugging and Troubleshooting: Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</p><p>Continuous Learning: Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Us</strong> </p> <p> We are an international, Sharia a-compliant company with more than 35 years of presence in the market. <br>Since late 2018, International is fully owned by Al-Imtiaz Group which is a publicly listed company in Kuwait Stock Exchange. </p> <p>We are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing and managed services.</p> <p>Today, International employs over 1,500 professionals with offices in Dubai (HQ), Kuwait, Abu Dhabi, Saudi Arabia, Qatar and Oman.</p> <p> </p> <p> <strong>Job Description</strong> </p> <p>We are looking for an experienced Senior Business Analyst to join our Digital Solutions delivery project teams. In this hands-on role, you will heavily participate in the full business analysis lifecycle (from discovery and requirements gathering through implementation support, demos, and UAT) on complex software projects (typically 1 3 years in duration) for enterprise and government clients across the GCC region, working within multi-disciplinary digital solutions delivery teams of 10 30 members (solution architects, UI/UX designers, technical writers, as well as development, data, and QC teams), which may include mixed internal and vendor teams.</p> <p>This is a matrix delivery role: You will report to the Product Delivery Manager who owns the broader practice, standards, methodology, and people development, and within the projects you work under the direction of the Project BA Lead or the Project Delivery Lead (project technical lead) in alignment with the Project Manager for scope, planning, task assignment, and day-to-day delivery priorities. You may operate as the sole BA on smaller projects, owning the full BA scope end to end</p> <p> </p> <p> <strong>Roles &amp; Responsibilities</strong> </p> <p> </p> <p> Requirements Elicitation, Analysis and Documentation:</p> <p>o Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.</p> <p>o Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.</p> <p>o Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.</p> <p>o Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.).</p> <p> Solution Design, Estimation C Delivery Support:</p> <p>o Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.</p> <p>o Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.</p> <p>o Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).</p> <p>o Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.</p> <p>o Attend and/or lead demos and UAT sessions with the client.</p> <p> Stakeholder C Communication Management:</p> <p>o Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.</p> <p>o Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.</p> <p>o Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.</p> <p> Quality, Risk, Change C Dependency Management:</p> <p>o Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.</p> <p>o Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.</p> <p>o Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.</p> <p> Vendor C Cross-Team Coordination:</p> <p>o When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.</p> <p>o Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.</p> <p> AI Leverage, Mentorship C Continuous Improvement:</p> <p>o Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).</p> <p>o Mentor junior analysts and support the application of BA standards and best practices within the team.</p> <p>o Contribute practically to process improvements, frameworks, and knowledge sharing.</p> <p> Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).</p> <p> </p> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Requirements </strong> </p> <p> <strong>Qualification and Education Requirements: </strong> </p> <p> Bachelor s degree in Information Systems/Technology, Computer Science, or a closely related field (or equivalent combination of education + relevant professional experience) is a strong plus.</p> <p> Certifications (CBAP, PMI-PBA, Agile, etc.) are a plus.</p> <p>Minimum Experience/Skills Required: </p> <p> Minimum: 5-7 years of relevant business analysis experience, with at least 2 years at a Senior Business Analyst level on software development projects.</p> <p> Proven hands-on experience delivering across the full BA lifecycle in hybrid, Agile (Scrum), and Waterfall environments.</p> <p> Strong knowledge of BA deliverables: BRD, SRS, user stories + acceptance criteria, BPMN process flows, gap analysis, data dictionaries, integration mapping, wireframes (in collaboration with UI/UX).</p> <p> Solid understanding of SDLC, requirements management, process modeling (BPMN), and stakeholder management in complex environments.</p> <p> Excellent facilitation, workshop, and presentation skills.</p> <p> Experience with common BA and collaboration tools: Visio, Figma, Jira or Azure DevOps, MS Excel and MS Word.</p> <p> Bilingual - full professional proficiency in Standard Arabic and English (both written documentation and verbal communication), with comfort working with multinational teams (sometimes with heavy accents) in both languages.</p> <p> Proven ability to collaborate effectively within large multi-disciplinary delivery teams (10 30+ members), including vendor-mixed teams.</p> <p> Governmental / public sector project experience is a strong plus.</p> <p> Knowledge of data modeling and data migration techniques is a strong plus.</p> <p> Familiarity with ERP, CRM, or other enterprise software solutions is a strong plus.</p> <p> </p> <p> <strong>Key Skills &amp; Competencies: </strong> </p> <p> Highly organized, structured, and methodical in approach, with exceptional prioritization, delegation, and planning skills.</p> <p> Strong critical thinking and resourceful problem-solving abilities; able to think outside the box and develop innovative solutions to complex situations.</p> <p> Friendly, collaborative team player who maintains a professional demeanor while working effectively in dynamic, multi-disciplinary environments.</p> <p> Strong ownership mindset and high self-discipline.</p> <p> Continuous improvement mindset and commitment to knowledge sharing and team development.</p> <p> Strong attention to detail combined with the ability to maintain high-level context and relevance without losing awareness of the actual objective, urgency, and priorities.</p> <p> Demonstrated ability to navigate complex stakeholder environments, manage</p> <p> competing priorities in a matrix structure, and build consensus diplomatically across internal teams and external clients.</p> <p> </p> <p> <strong>Role: Senior Business Analyst</strong> </p> <ul> <li>Start date: ASAP </li> <li>Resource Location: Offshore</li> <li>Hours per week: 40</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience &amp; Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation &amp; Upselling:</p><br><p>· Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory &amp; Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing &amp; Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning &amp; Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety &amp; Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative &amp; Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

About the Role Ostoul Capital Group is looking for an AI & Automation Engineer to work closely with our leadership team on a range of AI, automation, data, and internal technology initiatives. This is a hands-on role for someone who enjoys using modern AI tools to solve real business problems. You will work across different departments to identify manual processes, build automations, develop AI-powered tools, analyse data, and rapidly prototype new solutions. We are not looking for someone who only understands AI theoretically. We want someone who is comfortable building things, experimenting with new tools, working independently, and using AI-assisted development tools to move quickly.<br>What You’ll Work OnYour work may include:Automating repetitive business and operational processes. Building internal AI-powered tools and applications. Using AI coding tools such as Claude Code and Claude Cowork to rapidly develop and improve solutions. Developing Python scripts, integrations, APIs, and automation workflows. Working with structured and unstructured business data. Querying and manipulating data using SQL. Connecting different internal systems and external APIs. Building AI workflows using LLMs and other AI services. Creating prototypes and proof-of-concepts for new AI initiatives. Supporting reporting, analytics, and management dashboards. Working with different departments to understand problems and turn them into practical technology solutions. Researching and testing new AI tools that could improve productivity across the company.<br>What We’re Looking For Required1–2 years of relevant professional. Strong practical experience with modern AI tools and LLMs. Comfortable using AI-assisted development tools, particularly Claude Code. Experience or strong familiarity with Claude Cowork or similar agentic AI tools. Good working knowledge of Python. Basic to intermediate knowledge of SQL. Ability to work with APIs, JSON, databases, and third-party services. Strong problem-solving skills and the ability to turn loosely defined business requirements into working solutions. Comfortable learning unfamiliar technologies quickly. Ability to work independently without needing detailed technical instructions for every task.<br>Strong Plus Experience with any of the following would be valuable:Power BI or other business intelligence tools. Experience with Power Automate Desktop. Data analytics and data visualisation. Front-end development such as React, Java Script, HTML/CSS or similar technologies. Workflow automation platforms such as n8n, Make, Zapier or Power Automate. AI APIs such as Anthropic, Open AI, Gemini or similar platforms. Building AI agents or multi-step AI workflows. Data extraction, document processing, OCR or intelligent document automation. Git/Git Hub and basic software development practices. Working with financial services, fintech, brokerage or investment-related systems.<br>Who Would Be a Good Fit? You would be a strong fit if you are the type of person who:Uses AI tools every day rather than occasionally. Likes figuring things out rather than waiting for detailed instructions. Can go from an idea to a working prototype quickly. Is equally comfortable looking at a business process, writing Python, querying a database, and testing an AI model. Constantly experiments with new AI products and development tools. Understands that AI and automation often work together rather than as separate disciplines. Is interested in applying AI to real operational problems rather than only building demos.<br>Why Join Ostoul? You will have the opportunity to work directly on real AI transformation initiatives within one of Egypt's established financial services groups. Unlike a traditional junior development role, you will be exposed to a wide variety of projects across AI, automation, data, operations, analytics and digital products, with significant freedom to experiment and build. This is a particularly good opportunity for someone early in their career who wants to become highly experienced in the practical application of AI inside a real business.

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Learning & Development Specialist - Bayut Academy, you will be responsible for developing and delivering training modules for new, returning, and existing clients with content consisting of educational materials relevant to the Real Estate industry, including but not limited to product updates, onboarding guidelines, and market insights. You will be required to deliver these trainings under the auspices of Bayut Academy, face-to-face or through any other available medium, such as video calls.<br><br>You are responsible for:<br><br>Help design training content with an emphasis on driving product adoption Develop property-related content and educational materials, demonstrating a strong understanding of the real estate market, trends, terminology, and customer needs Enter and track all training sessions delivered, including content, number of attendees, and overall session rating Deliver assigned and approved training content through Zoom, Bayut Academy sessions and face-to-face in an engaging and interactive manner Work closely with product and Bayut Academy to improve and facilitate content and training programs, including blended learning, and to help facilitate and design e-learning modules Ensure quality delivery of content and attend ongoing (in-house) professional development programs (train the trainer, instructional design, adult learning principles, etc.) Bridge the gap between product training and Bayut academy, i.e., include best practices in product training (professional phone etiquette, effective questioning techniques, principles of customer service, etc.) Introduce and make use of engaging and interactive tools and platforms, e.g. Polls, role plays, to engage and interact with customers in order to create interactive training Look for opportunities to improve the quality of training both externally and internally Assist with clients' queries and questions via video call, phone, email, or office visits Create training videos and add content to Talent LMS, including narrating Power Points and Quick Time Videos on an ongoing basis Create, schedule and maintain training calendars. Ensure timely reminders and follow-ups with clients while maintaining high standards and commitment to customer service<br><br><br>Requirements<br><br>A bachelor's degree is preferred Previous real estate experience is preferred Arabic & English - spoken and written fluency Well-versed in customer services and training techniques with the ability to learn quickly Understands the importance of training Ability to promote a strong and professional presence in front of small and large groups comprised of agents, marketing managers, sales directors and managing directors Strong written and verbal skills, and the ability to shift communication depending on the audience Ability to embrace change within the organisation in a professional and upbeat manner Exceptional interpersonal and presentation skills A go-getter (someone who looks for opportunities and areas to improve) who is proactive Desire to learn, grow and help to improve the training department and work across multiple departments as needed Ability to take full ownership of tasks and materials assigned in an honest and innovative manner Ability to multitask, prioritise, and manage time effectively Highly presentable with a responsible and professional attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Company</b></span></p><br> <p><span>At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.</span></p><br> <p><span><strong><span>What You'll Do</span></strong></span></p><br> <p><span>As an Accounting Specialist II, you will play a key role in supporting the accounting and finance operations of the Egypt entity. The position will be responsible for delivering accurate and timely financial activities while ensuring compliance with company policies and local regulations.</span></p><br> <p><span>Key areas of responsibility include:</span></p><br> <ul> <li><span>Support day-to-day accounting and finance operations.</span></li> <li><span>Tax-related accounting and compliance activities.</span></li> <li><span>Month-end close activities and reconciliations.</span></li> <li><span>Preparation and review of accounting schedules and supporting documentation.</span></li> <li><span>Perform analytical review of financial results and account balances.</span></li> <li><span>Support external audit requirements.</span></li> <li><span>Maintain accurate financial records and documentation.</span></li> <li><span>Assist with process improvement and finance automation initiatives.</span></li> </ul> <p><span><strong><span>Who You'll Work With</span></strong></span></p><br> <p><span>The Accounting Specialist II will report directly to the Accounting Manager and work closely with the regional finance organization to support accounting operations.</span></p><br> <p><span><strong><span>What Makes You a Qualified Candidate</span></strong></span></p><br> <ul> <li><span>Bachelor's Degree in Commerce (English Section).</span></li> <li><span>Minimum 4 years of relevant accounting experience, preferably within multinational organizations.</span></li> <li><span>Fluency in written and spoken English.</span></li> <li><span>Strong understanding of accounting principles and IFRS.</span></li> <li><span>Experience in accounting operations, taxation, month-end close activities, and analytical review.</span></li> <li><span>Background in a Big 4 audit firm is a plus.</span></li> </ul> <p><span><strong><span>What You'll Bring</span></strong></span></p><br> <ul> <li><span>Strong execution and organizational skills.</span></li> <li><span>Analytical mindset with strong attention to detail.</span></li> <li><span>Ownership mentality and ability to work independently.</span></li> <li><span>Ability to perform effectively under month-end close deadlines.</span></li> <li><span>Strong communication and interpersonal skills.</span></li> <li><span>Pursuing a professional accounting qualification is preferred.</span></li> <li><span>Willingness to learn automation and new technologies.</span></li> <li><span>High level of integrity and professionalism.</span></li> </ul> <p><span>#LI-AH1</span></p><br> </div>