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Company Description Met Life is a global provider of life insurance, retirement, and financial services, serving millions of customers with solutions that support long-term security and well-being. The company focuses on helping individuals and families protect their futures through a wide range of insurance and investment products. Met Life promotes a culture of integrity, customer focus, and continuous improvement. Team members benefit from professional development opportunities, performance-based rewards, and a supportive, inclusive work environment. Role Description The Direct Sales Agent is responsible for promoting and selling Met Life life insurance products directly to individual customers and prospects. This full-time hybrid role is based in Cairo, with a mix of on-site work and some work-from-home flexibility. Day-to-day activities include identifying potential clients, conducting needs-based consultations, explaining product features and benefits, and preparing personalized proposals. The Direct Sales Agent will manage the end-to-end sales process, follow up on leads, maintain accurate records in CRM systems, and ensure a high standard of customer service and compliance with company policies and regulatory requirements. The role also involves meeting sales targets, participating in training sessions, and collaborating with colleagues to share market insights and best practices. Qualifications Candidates should possess strong interpersonal skills and customer service abilities to build trust, understand client needs, and maintain long-term relationships. Candidates should possess excellent communication skills to clearly explain insurance products, handle objections, and deliver professional presentations. Candidates should possess solid sales skills, including prospecting, negotiation, and closing techniques, to achieve and exceed assigned targets. Candidates should possess foundational finance knowledge to discuss life insurance and related financial solutions in a clear, accurate manner. Candidates should possess strong time management, organization, and basic computer skills (CRM tools, MS Office) to manage leads and documentation efficiently. Previous experience in insurance, financial services, or direct sales is preferred but not mandatory; fresh graduates with strong potential are welcome to apply. Bachelor’s degree in business, finance, marketing, or a related field is an advantage. Ability to work in a hybrid setup in Cairo, maintain professional ethics, and adhere to all regulatory and company compliance standards.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company provides an end-to-end, customer-focused journey that combines expert industry advice, statistics, and technology with carefully selected value-added services. Using first-hand information and technology applications, RED helps clients make faster, easier, and well-informed real estate decisions. RED partners with a broad network of reputable developers, such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Sales Agent role based in New Cairo. The Real Estate Sales Agent will prospect and qualify leads, conduct property viewings, and guide clients through the buying and selling process. Responsibilities include maintaining up-to-date knowledge of available projects, pricing, and market trends, preparing and presenting tailored property proposals, and negotiating offers in line with company standards. The role also involves building strong client relationships through responsive communication and follow-up, coordinating with internal teams and developer partners, and ensuring all documentation and transactions are completed accurately and on time.<br>Qualifications<br> Candidates should possess skills in Real Estate Sales and general Sales, with a proven ability to meet or exceed targets. Candidates should possess a valid Real Estate License and familiarity with relevant real estate regulations and practices. Candidates should possess strong Customer Service skills, with the ability to build trust, handle inquiries, and provide clear guidance to clients. Candidates should possess a solid understanding of the Real Estate market, including local areas, project types, and investment considerations. Strong communication and negotiation skills, both verbal and written. Ability to work on-site in New Cairo, manage time effectively, and handle multiple clients and projects simultaneously. Comfort with using technology, CRM systems, and data-driven tools to manage leads and support client decisions. Previous experience in real estate or sales is highly beneficial; relevant bachelor’s degree is an advantage.

Company Description SG Group is a leading provider of aesthetic and healthcare services, focused on transforming lives through advanced medical and aesthetic solutions. The organization emphasizes innovation, clinical expertise, and patient-centered care, maintaining world-class standards across all treatments and services. A multidisciplinary team of skilled professionals uses the latest technologies to deliver surgical, non-invasive, and wellness-based treatments that enhance confidence and well-being. SG Group promotes continuous improvement, ethical practices, and a culture of excellence. Applicants joining the group will be part of a forward-thinking organization shaping the future of aesthetics and healthcare.<br>Role Description This part-time remote role as a Medical Call Center Agent involves handling inbound and outbound calls from patients and prospective clients seeking information about aesthetic and medical services. The agent will schedule and confirm appointments, provide accurate information on treatments and procedures within established guidelines, and document all interactions in the system with attention to detail. Daily responsibilities include responding to inquiries, resolving basic concerns, escalating complex medical questions to appropriate clinical staff, and ensuring a positive, professional experience in every interaction. The role also requires adherence to privacy and confidentiality standards, following call scripts and protocols, and collaborating with the wider team to support patient satisfaction and operational efficiency.<br>Qualifications<br> Customer service and support skills, including experience as Customer Service Representatives and handling Customer Support interactions. Ability to foster Customer Satisfaction through clear communication, empathy, and problem-solving. Strong Interpersonal Skills for engaging respectfully and professionally with diverse patients and team members. Computer Literacy, including proficiency with call center software, electronic records, and basic office applications. Prior experience in a medical or healthcare call center, clinic, or related environment is preferred. Knowledge of basic medical and aesthetic terminology or willingness to learn quickly. Strong organizational skills, attention to detail, and ability to manage multiple calls and tasks efficiently in a remote setting. Reliable internet connection and a quiet, professional workspace suitable for remote call handling. High school diploma or equivalent; additional training or coursework in healthcare, communications, or customer service is an advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that help businesses concentrate on their core operations while enhancing service to their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors its services to meet the unique needs of each client. The company is committed to transparency, flexibility, integrity, and passion in service delivery, continuously improving its management and operational standards. ETISAL International values human capital and leverages advanced technologies to consistently exceed client expectations. Role Description This is a full-time, on-site Support Agent role based in Cairo, requiring English language proficiency at B2 level. Support Agents handle incoming customer inquiries via phone, email, or chat, providing clear and accurate information about products and services. They troubleshoot basic issues, escalate complex problems to appropriate teams, and follow up to ensure timely resolution. Daily tasks include documenting interactions in the system, maintaining up-to-date knowledge of client offerings, and adhering to established service quality and performance standards. Support Agents collaborate with colleagues and supervisors to improve processes, contribute to a positive team environment, and deliver a professional, customer-centered experience. Qualifications Strong customer service and communication skills in English (minimum B2 level), with the ability to listen actively, respond clearly, and maintain a professional tone. Proficiency in using computers, CRM or ticketing systems, and common office software to document interactions and access required information efficiently. Problem-solving abilities, including identifying customer needs, analyzing issues, and following structured procedures to resolve or escalate inquiries. Time management and organizational skills to handle multiple interactions, meet service-level targets, and follow established workflows. Ability to work on-site in Cairo, collaborate effectively in a diverse team, and adapt to changing processes, client requirements, and performance goals. Previous experience in call centers, customer support, or BPO environments is an advantage but not mandatory. Graduates/Undergraduate/Gap Year/Drop Out are welcome to apply Commitment to ethical conduct, reliability in attendance, and willingness to participate in ongoing training and performance feedback. Jim

Company Description Contour Construction & Developments is a leading real estate developer and modern contracting company delivering high-quality commercial, administrative, and industrial developments across Egypt. Backed by nearly 30 years of leadership experience, Contour combines engineering excellence, technical expertise, and reliable project execution to deliver developments that create lasting value. From concept and design to construction and handover, Contour manages every stage of the development process. Our portfolio includes commercial complexes, industrial parks, factories, warehouses, and administrative buildings, earning a reputation for quality, transparency, and on-time delivery. As we continue to expand, we are looking for ambitious sales professionals to help connect investors and businesses with exceptional real estate opportunities. Role Description This is a full-time, on-site Real Estate Sales Agent position based in Cairo. The Real Estate Sales Agent will be responsible for promoting and selling Contour's commercial and administrative developments while delivering an exceptional client experience throughout the sales journey. The role involves responding promptly to company-generated leads, qualifying prospects, conducting follow-up calls and meetings, scheduling property tours and site visits, presenting investment opportunities, preparing proposals, negotiating terms, and guiding clients through the reservation and sales process. The successful candidate will maintain accurate records using CRM systems, collaborate closely with the marketing and project teams, and build long-term relationships with investors, business owners, and corporate clients. Success in this role requires excellent communication, consistent follow-up, and the ability to achieve monthly sales targets. Qualifications Proven experience in real estate sales with a strong track record of meeting or exceeding sales targets. Experience selling commercial and administrative real estate is highly preferred. Strong ability to qualify leads, build relationships, negotiate effectively, and close sales. Experience following up with leads generated through digital marketing campaigns is an advantage. Excellent customer service and relationship management skills. Outstanding communication, presentation, and interpersonal skills. Strong organizational and time management skills with attention to detail. Proficiency in CRM systems, Microsoft Office, and digital communication tools. Self-motivated, target-driven, and able to work effectively in a fast-paced sales environment. Ability to work on-site in Cairo and collaborate with marketing, engineering, and project teams. Bachelor's degree is preferred.

Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for setting high standards of service and client care in a rapidly developing market. The company focuses on offering a wide variety of properties across hundreds of projects, helping clients find homes and investments that align with their needs and budgets. A team of experienced experts and consultants provides comprehensive, project-agnostic presentations to ensure tailored solutions and exclusive offers. The culture emphasizes teamwork, continuous training, and a family-like environment that promotes comfort and trust for clients and team members. Through this approach, The Address Investments has positioned itself as a trend-setting pioneer in the regional real estate industry.<br>Role Description This full-time, on-site Fresh Real Estate Agent (Sales Broker) role is based in New Cairo. The agent will support clients throughout the property search and purchase process, including understanding their needs, presenting suitable real estate projects, and offering guidance on options and offers. Daily responsibilities include prospecting and following up with leads, conducting property tours, maintaining accurate listings and records, and coordinating with developers and internal teams. The role also involves delivering high-quality customer service, handling inquiries in person and via phone or digital channels, and meeting individual and team sales targets. New hires will receive training and ongoing support to build their knowledge of the real estate market and company portfolio.<br>Qualifications<br> Possession of, or eligibility to obtain, a Real Estate License and commitment to complying with local real estate regulations. Strong Customer Service skills, including active listening, empathy, and the ability to build long-term client relationships. Interest in and foundational understanding of Real Estate and Real Property concepts, with willingness to learn market trends and project details. Sales-oriented mindset, with skills in negotiation, persuasion, and closing deals while maintaining ethical and transparent practices. Excellent communication skills in English; Arabic proficiency is highly beneficial. Ability to work on-site in New Cairo, manage time effectively, and collaborate within a team-focused environment. Comfort using basic digital tools (CRM systems, email, office applications) to manage leads and documentation. High level of professionalism, integrity, and motivation; prior sales or client-facing experience is a plus but not required.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, focused on delivering high-value, innovative customer service solutions. The company customizes its outsourcing services to meet each client’s unique business needs, allowing clients to focus on their core operations while better serving their own customers. With global coverage and strong cultural awareness, ETISAL International combines industry best practices with advanced technologies to provide first-class quality and increased value for its partners. The organization is committed to transparency, flexibility, integrity, and a passion for service, consistently working to enhance management and operational standards and exceed client expectations. Role Description The Morning Shift Customer Support Agent is a full-time, on-site role based in Cairo. The agent will handle incoming customer inquiries via phone, email, or chat, provide accurate information about products and services, and resolve issues in a timely and professional manner. Daily responsibilities include logging and updating customer interactions in the system, following established support procedures, and escalating complex cases to appropriate teams when needed. The role also involves meeting performance targets, adhering to quality and compliance guidelines, and contributing to a positive, customer-focused work environment during morning operating hours. Qualifications Candidates should possess strong communication and active listening skills, with the ability to interact clearly and professionally in spoken and written en_US. Candidates should possess customer service and problem-solving skills, including the ability to handle inquiries, manage complaints, and find effective resolutions. Candidates should possess basic computer and typing skills, with comfort using CRM or call-center software and navigating multiple systems while assisting customers. Candidates should possess time management and organizational skills, with the ability to manage high call volumes and prioritize tasks during morning shifts. Candidates should possess adaptability and teamwork skills, including the ability to follow procedures, accept feedback, and collaborate with colleagues and supervisors. Previous experience in customer support, call centers, or BPO environments is beneficial. High school diploma or equivalent is required; additional education in business, communication, or related fields is an advantage. Willingness to work on-site in Cairo and commit to full-time morning shift schedules is required.

Company Description Red Collaboration is an initiative created by RED Real Estate Domain that brings together a growing network of real estate marketing and brokerage companies across Egypt. Starting with four firms and expanding to 46, the collaboration focuses on shared resources, joint projects, and coordinated marketing efforts. This structure allows partner companies to offer a wider portfolio of real estate services and projects to clients. By combining expertise and market reach, Red Collaboration enhances its presence in the Egyptian real estate market and builds long-term, mutually beneficial partnerships with industry stakeholders. Team members join a dynamic environment that values cooperation, growth, and professional development.<br>Role Description The Real Estate Sales Agent will work on-site in Cairo, Egypt, in a full-time capacity, representing Red Collaboration’s portfolio of properties to prospective buyers and investors. Responsibilities include prospecting and qualifying leads, conducting property viewings, and guiding clients through the full sales cycle from initial inquiry to closing. The agent will maintain up-to-date knowledge of available projects, pricing, and market trends to provide accurate information and tailored recommendations. Daily tasks also involve managing client communications, preparing proposals and sales documents, and updating CRM systems to ensure accurate records. The role requires active collaboration with internal teams and partner brokerages to coordinate listings, share market insights, and support joint marketing and sales initiatives.<br>Qualifications<br> Strong Real Estate Sales and Sales skills, with a proven ability to meet or exceed targets. Solid understanding of Real Estate market dynamics, property types, and investment considerations. Valid or eligible Real Estate License in line with local regulations (or willingness to obtain one within a specified timeframe). Excellent Customer Service skills, including active listening, relationship-building, and client follow-up. Effective communication and negotiation skills, with the ability to present properties clearly and persuasively. Comfort with on-site client interactions, property tours, and in-person meetings in Cairo, Egypt. Ability to work in a fast-paced, target-driven environment and collaborate with multiple partner agencies. Basic proficiency with CRM tools, email, and office applications for managing leads and documentation. Previous experience in real estate, sales, or a related field is preferred but not strictly required for strong, motivated candidates.

Job Title: Customer Growth & Retention Agent (English Account) Compensation: $340/month ($2.00 USD / hour) Bonus: Performance-based by KPI (Up to $100/month additional available)<br>Location: 100% Remote (Must be based in Egypt) Type: Dedicated Freelance (Hourly)<br>The Mission Zoomy Room is a flat-sharing application designed to make finding the perfect flatmate easy. We are looking for Customer Growth Agents who are experts at phone outreach and relationship management. You won't just be "making calls"—you will be a concierge, helping users successfully list their rooms and find their next flatmate.<br>What You Will DoActive Outreach: Call and Whats App users who are listing rooms on other platforms. Your goal is to guide them through downloading the Zoomy Room app and activating their listing. Listing Management: Use our Admin Panel to accurately create and mirror listings, ensuring all data and photos are high-quality and professional. User Concierge (Retention): Manage your own pipeline of users. You will follow up with them 3–7 days after they join to ensure they are getting views and reviewing their applications. Growth Hustle: Engage with community groups on Facebook and Reddit to drive traffic and build awareness for Zoomy Room.<br>The Pay & Bonus Structure We pay a competitive hourly rate in USD to protect you against local currency fluctuations:<br>Who You Are Fluent in English: You have near-native spoken and written English. Persuasive & Persistent: You enjoy the "sales" aspect of growth and aren't discouraged by a "no."Detail-Oriented: You can move data from one platform to another without making mistakes. Reliable: You have a stable internet connection, a quiet workspace, and a "zero-flake" attitude toward your scheduled hours.1 year of experience calling US or UK citizens.<br>Terms of Engagement Direct Freelance: This is an hourly role. You are paid for exactly the hours you work. (No Paid Vacation or breaks) No Work, No Pay: We use simple time-tracking tools. You have the flexibility to manage your life, but we expect 100% reliability during your committed shifts. Growth Potential: High-performing agents will be the first in line for Team Lead promotions as we expand the team.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company provides customized, consultative outsourcing solutions that address the unique needs of each client, helping them focus on their core business. ETISAL International leverages global coverage, cultural understanding, and industry best practices to deliver high-value, innovative support. The organization emphasizes transparency, flexibility, integrity, and a passion for service, consistently aiming to exceed client expectations. It also values human capital and invests in top-notch technologies and operational standards to ensure first-class quality. Role Description This is a full-time, hybrid English Customer Support Agent role based in Cairo, with some work-from-home flexibility. The English Customer Support Agent will handle inbound and outbound customer interactions via phone, email, chat, and other channels, providing accurate information and resolving inquiries or issues efficiently. Responsibilities include troubleshooting basic technical or service-related problems, documenting interactions in the system, and escalating complex cases when necessary. The role also involves following defined processes, meeting performance and quality targets, and contributing feedback to improve customer experience and internal workflows. Agents will collaborate with team leaders and colleagues, participate in coaching and training sessions, and uphold ETISAL International’s standards of professionalism and service excellence. Qualifications Strong English language skills, including clear verbal communication, active listening, and professional written correspondence. Customer service capabilities such as empathy, patience, problem-solving, and conflict resolution in a fast-paced environment. Basic technical and systems proficiency, including using CRM or ticketing tools, navigating multiple applications, and typing efficiently. Time management, organization, and attention to detail to handle high volumes of interactions while maintaining quality and accuracy. Ability to work effectively in a hybrid setup, demonstrating reliability, self-discipline, and collaboration with on-site and remote team members. Previous experience in contact centers, BPO, or customer-facing roles is preferred but not mandatory. High school diploma or equivalent required; additional education in business, communication, or related fields is an advantage. Willingness to work in shifts, including evenings, weekends, and holidays, based on business needs.

STM is looking for Utilities and Electrical Distribution Manager responsible for managing and overseeing all utilities and electrical distribution systems across the organization’s projects. The role ensures reliable, safe, and efficient operation of electrical networks and utility services, including power distribution, substations, and infrastructure systems. The Manager leads site operations, coordinates with contractors and stakeholders, and ensures compliance with technical standards, regulatory requirements, and operational best practices.<br>Key Responsibilities Oversee the operation, maintenance, and performance of electrical distribution systems, including substations, transformers, switchgear, and power networks across all project sites. Manage utilities operations including electricity distribution, water supply coordination, and related infrastructure services. Ensure continuous and reliable power supply across projects, minimizing downtime and operational disruptions. Develop and implement preventive and corrective maintenance plans for all utilities and electrical systems. Monitor system performance, identify risks or faults, and ensure timely troubleshooting and resolution. Ensure compliance with local regulations, safety standards, and engineering best practices. Coordinate with contractors, consultants, and service providers for maintenance, upgrades, and new installations. Review technical designs, shop drawings, and specifications related to utilities and electrical distribution. Support project teams during construction, testing, commissioning, and handover phases. Manage operational budgets, control costs, and ensure efficient utilization of resources. Ensure proper documentation of systems, maintenance records, and technical reports. Collaborate with HSE teams to enforce safety standards and ensure safe working environments. Prepare periodic reports on system performance, incidents, and operational KPIs for management review.<br>- Education: Bachelor’s degree in Electrical Engineering or a related field. - Previous Experience: 10 + years of experience in utilities, electrical distribution, or infrastructure operations, preferably within large-scale projects or real estate developments. Proven experience in managing electrical networks, substations, and utility systems across multiple sites.- Special requirements: Strong expertise in electrical distribution systems, substations, and utilities infrastructure. Proven ability to manage site operations, contractors, and technical teams. Solid understanding of electrical safety standards, regulations, and compliance requirements. Strong problem-solving and troubleshooting capabilities in complex operational environments. Good financial awareness with experience in budgeting and cost control.

Key Accountabilities :<br>Define and lead the overall distribution and distributor account strategy, ensuring full alignment with To‑Market objectives and cascading clear priorities, targets, and execution guidelines to Distribution and Distributor KAMs. Approve, govern, and monitor strategic account plans developed by KAMs, ensuring strong execution, financial discipline, and achievement of sales growth, coverage, and availability objectives. Own commercial governance and senior‑level negotiations with key wholesalers and distributors, including pricing frameworks, discount structures, payment terms, and strategic partnerships, in line with company policies. Drive overall sales performance, distribution availability, stock health, and collection efficiency across all managed accounts, proactively managing risks related to supply continuity, credit exposure, and expiries. Lead, coach, and develop Distribution and Distributor KAMs, setting clear performance expectations, reviewing KPIs, and strengthening commercial, negotiation, and account management capabilities. Act as the senior cross‑functional interface with Sales, Marketing, Medical Affairs, Supply Chain, Finance, and Legal to ensure seamless execution of distribution strategies, product launches, and joint initiatives. Provide regular performance reviews, market insights, and strategic recommendations to the To‑Market Head of Sales, supporting data‑driven decision‑making and continuous improvement of the distribution model. Hire, develop, coach, retain, and prepare succession plans to build a high-performing and motivated team.<br>Academic, technical, and professional qualifications:Bachelor's degree in Pharmacy, Business, or a related science field.7+years of experience in the pharmaceutical industry, with significant experience in key account management, market access, or institutional sales. At least 3–5 years in distribution, wholesalers, or key account leadership Proven experience managing teams and complex trade negotiations.<br>Skills (Basic/Intermediate/Advanced): Relationship Management: Advanced Strategic Business Planning: Advanced Negotiation Skills: Advanced Financial Analysis: Intermediate Communication Skills: Advanced<br>Core Competencies:Result Orientation: Advanced Active Change: Advanced Customer Engagement: Advanced Proactive Cooperation: Advanced Business Acumen: Advanced Leadership: Advanced<br>Management Competencies:Managing People and Performance: Advanced Strategic Orientation: Advanced<br>Functional Competencies:Decision Making: Advanced Knowledge & Selling Skills: Advanced

Key Accountabilities :<br>Define and lead the overall distribution and distributor account strategy, ensuring full alignment with To‑Market objectives and cascading clear priorities, targets, and execution guidelines to Distribution and Distributor KAMs. Approve, govern, and monitor strategic account plans developed by KAMs, ensuring strong execution, financial discipline, and achievement of sales growth, coverage, and availability objectives. Own commercial governance and senior‑level negotiations with key wholesalers and distributors, including pricing frameworks, discount structures, payment terms, and strategic partnerships, in line with company policies. Drive overall sales performance, distribution availability, stock health, and collection efficiency across all managed accounts, proactively managing risks related to supply continuity, credit exposure, and expiries. Lead, coach, and develop Distribution and Distributor KAMs, setting clear performance expectations, reviewing KPIs, and strengthening commercial, negotiation, and account management capabilities. Act as the senior cross‑functional interface with Sales, Marketing, Medical Affairs, Supply Chain, Finance, and Legal to ensure seamless execution of distribution strategies, product launches, and joint initiatives. Provide regular performance reviews, market insights, and strategic recommendations to the To‑Market Head of Sales, supporting data‑driven decision‑making and continuous improvement of the distribution model. Hire, develop, coach, retain, and prepare succession plans to build a high-performing and motivated team.<br>Academic, technical, and professional qualifications:Bachelor's degree in Pharmacy, Business, or a related science field.7+years of experience in the pharmaceutical industry, with significant experience in key account management, market access, or institutional sales. At least 3–5 years in distribution, wholesalers, or key account leadership Proven experience managing teams and complex trade negotiations.<br>Skills (Basic/Intermediate/Advanced): Relationship Management: Advanced Strategic Business Planning: Advanced Negotiation Skills: Advanced Financial Analysis: Intermediate Communication Skills: Advanced<br>Core Competencies:Result Orientation: Advanced Active Change: Advanced Customer Engagement: Advanced Proactive Cooperation: Advanced Business Acumen: Advanced Leadership: Advanced<br>Management Competencies:Managing People and Performance: Advanced Strategic Orientation: Advanced<br>Functional Competencies:Decision Making: Advanced Knowledge & Selling Skills: Advanced

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Digital Distribution &amp; YouTube Copyright is responsible for managing the end-to-end digital music distribution process across DSPs (Digital Service Providers) while overseeing YouTube rights management, copyright protection, content monetization, and platform compliance.<br> The role ensures that music releases are delivered accurately and on time, copyrights are protected, revenues are maximized, and artist/catalog performance is optimized across digital platforms.<br> The position works closely with artists, labels, aggregators, DSP partners, legal teams, content operations, and marketing departments to maintain efficient workflows and strong platform relationships.<br> Key Responsibilities · Digital Distribution Management · Manage music and video distribution across platforms such as Spotify, Apple Music, YouTube, Deezer, Anghami, TikTok, and other DSPs.<br> · Oversee release scheduling, metadata quality control, asset delivery, and publishing compliance.<br> · Ensure timely ingestion and delivery of audio/video content to all platforms.<br> · Coordinate release timelines with artists, labels, and internal stakeholders.<br> · Monitor content performance and troubleshoot delivery or takedown issues.<br> · Maintain catalog organization and metadata accuracy.<br> · YouTube Copyright &amp; Content Management · Manage YouTube CMS and rights management systems.<br> · Handle copyright claims, disputes, conflicts, and ownership resolutions through YouTube Content ID.<br> · Protect artist and label intellectual property against unauthorized usage.<br> · Optimize monetization settings for channels and user-generated content.<br> · Review and clear copyright conflicts and asset ownership overlaps.<br> · Monitor piracy, content misuse, and unauthorized uploads.<br> · Coordinate with legal and platform representatives on escalations and policy compliance.<br> · Manage channel optimization, asset linking, and rights ownership structures.<br> Revenue &amp; Reporting · Track revenue reports and platform analytics across DSPs and YouTube.<br> · Analyze streaming and monetization performance.<br> · Prepare monthly and quarterly business reports for management and rights holders.<br> · Identify revenue growth opportunities and monetization optimization strategies.<br> · Reconcile claims, earnings, and platform reporting discrepancies.<br> · Team &amp; Stakeholder Coordination · Work cross-functionally with marketing, legal, finance, operations, and A&amp;R teams.<br> · Support artists and partners with distribution and copyright-related inquiries.<br> · Build and maintain relationships with DSP and platform representatives.<br> · Train internal teams on distribution workflows and copyright best practices.<br> Job Role Summary - The Digital Distribution &amp; YouTube Copyright Lead acts as the operational and strategic owner of: - Digital music/video distribution - YouTube copyright protection - Content monetization - Platform compliance - Rights management - DSP relationships - Catalog operations - The role combines operational execution, technical platform management, copyright expertise, analytics, and stakeholder communication.<br> Required Skills &amp; Qualifications: · Bachelor’s degree in business administration, or any other related fields.<br> · Preferred Experience 3–5 years of experience in music distribution, digital rights, or YouTube operations.<br> · Strong organizational and project management abilities.<br> · Excellent communication and stakeholder management.<br> · Problem-solving and conflict-resolution skills.<br> · Attention to detail and deadline management.<br> · Ability to work in fast-paced entertainment environments.<br> · Previous experience at a music distributor, label, MCN, publisher, or digital media company.<br> · Existing relationships with DSP and YouTube partner teams are a plus.<br> · Experience managing large music catalogs and release pipelines.<br> · Strong understanding of music distribution workflows.<br> · Experience with YouTube CMS and Content ID systems.<br> · Knowledge of metadata standards and rights ownership structures.<br> · Understanding of music copyrights, neighboring rights, and publishing.<br> · Familiarity with DSP dashboards and analytics tools.<br> · Advanced Excel/Google Sheets reporting skills.<br></span> </div>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider in the Middle and Far East, specializing in high-value, innovative customer service solutions. The company focuses on customized outsourcing services that address each client’s unique business needs and help them concentrate on their core operations. With global coverage and a strong understanding of diverse cultures and industry best practices, ETISAL International designs tailored service models that enhance client and end-customer experiences. The organization emphasizes quality, transparency, flexibility, integrity, and the use of advanced technologies to consistently exceed client expectations. ETISAL International also invests in its people, recognizing human capital as a key driver of service excellence and long-term partnerships. Role Description The English Back Office Agent (Voice/Non-Voice) is a full-time, on-site position based in El Abasia El Qeblia. In this role, team members handle customer-related tasks through both voice calls and non-voice channels such as email, chat, and system updates, ensuring accurate and timely responses. Daily responsibilities include processing customer requests, updating records in internal systems, documenting interactions, and following established workflows and service-level agreements. Agents collaborate with supervisors and other teams to resolve issues, escalate complex cases, and maintain clear communication about customer needs and service status. The role requires consistent adherence to company policies, performance targets, and quality standards while maintaining a professional and customer-focused attitude. Qualifications Bachelor's degree is required. Good command of English (B1/B2 or above). Strong attention to detail and accuracy. Good analytical and problem-solving skills. Ability to review and process applications efficiently. Basic understanding of AML (Anti-Money Laundering) and KYC (Know Your Customer) principles is preferred. Good computer skills and ability to work with different systems. Strong communication and teamwork skills. Ability to work under pressure and meet deadlines. Flexibility to handle chat support when required.

Job Overview We are seeking a dynamic and results-driven Sales Agent with 2–5 years of experience in the software industry. The ideal candidate will be responsible for generating leads, closing deals, and maintaining strong client relationships, while also providing ongoing customer support to ensure client satisfaction and retention. Key Responsibilities Identify and generate new business opportunities through calls, networking, and digital channels Present and sell the company’s software solutions services to potential clients Understand client needs and propose suitable solutions Achieve and exceed monthly sales targets and KPIsBuild and maintain long-term relationships with clients Follow up with leads and manage the sales pipeline effectively Customer Support Duties:Act as the main point of contact for assigned clients after closing deals Handle client inquiries, concerns, and requests in a timely and professional manner Coordinate with internal teams (operations, tech) to ensure smooth service delivery Monitor client satisfaction and work on retention and upselling opportunities Provide basic troubleshooting or guidance related to services/products<br>Requirements2–4 years of experience in sales (preferably in software industry) Strong communication, negotiation, and presentation skills V.good command of English (spoken and written) Ability to handle both sales and customer support responsibilities Experience with CRM systems is a plus Target-oriented with a proven track record of achieving sales goals

Company Description<br> <br>Home Gate Construction is a leading turnkey construction company delivering comprehensive projects across Egypt. Established in 2018, the company has quickly earned a reputation for excellence through disciplined execution and a dedication to quality. With a skilled and experienced team, Home Gate provides integrated services that cover the full project lifecycle, including design coordination, construction, finishing, and handover. The company is committed to delivering value and innovative solutions to clients.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Reservations Ticketing Agent based in Cairo, Egypt. The role involves handling reservations, managing booking processes, and providing excellent customer service to clients. Additional responsibilities include responding to inquiries, coordinating with customers to confirm requirements, and assisting in resolving any booking-related issues. Supporting sales initiatives related to ticketing and travel services will also be a key part of this role.<br><br> Qualifications<br> <br>Strong Communication skills and a customer-centric approach Expertise in Reservations and booking systems Experience in Customer Service with a focus on client satisfaction Knowledge of Travel & Tourism industry practices Sales skills, including upselling and relationship building Proficiency in using relevant software and tools is an advantage Fluency in English and Arabic is preferred Bachelor's degree in Travel & Tourism, Hospitality, Business, or related field is a plus

Job Overview We are seeking a dynamic and results-driven Sales Agent with 2–5 years of experience in the software industry. The ideal candidate will be responsible for generating leads, closing deals, and maintaining strong client relationships, while also providing ongoing customer support to ensure client satisfaction and retention. Key Responsibilities Identify and generate new business opportunities through calls, networking, and digital channels Present and sell the company’s software solutions services to potential clients Understand client needs and propose suitable solutions Achieve and exceed monthly sales targets and KPIsBuild and maintain long-term relationships with clients Follow up with leads and manage the sales pipeline effectively Customer Support Duties:Act as the main point of contact for assigned clients after closing deals Handle client inquiries, concerns, and requests in a timely and professional manner Coordinate with internal teams (operations, tech) to ensure smooth service delivery Monitor client satisfaction and work on retention and upselling opportunities Provide basic troubleshooting or guidance related to services/products<br>Requirements2–4 years of experience in sales (preferably in software industry) Strong communication, negotiation, and presentation skills V.good command of English (spoken and written) Ability to handle both sales and customer support responsibilities Experience with CRM systems is a plus Target-oriented with a proven track record of achieving sales goals

Job Overview We are seeking a dynamic and results-driven Sales Agent with 2–5 years of experience in the software industry. The ideal candidate will be responsible for generating leads, closing deals, and maintaining strong client relationships, while also providing ongoing customer support to ensure client satisfaction and retention. Key Responsibilities Identify and generate new business opportunities through calls, networking, and digital channels Present and sell the company’s software solutions services to potential clients Understand client needs and propose suitable solutions Achieve and exceed monthly sales targets and KPIsBuild and maintain long-term relationships with clients Follow up with leads and manage the sales pipeline effectively Customer Support Duties:Act as the main point of contact for assigned clients after closing deals Handle client inquiries, concerns, and requests in a timely and professional manner Coordinate with internal teams (operations, tech) to ensure smooth service delivery Monitor client satisfaction and work on retention and upselling opportunities Provide basic troubleshooting or guidance related to services/products<br>Requirements2–4 years of experience in sales (preferably in software industry) Strong communication, negotiation, and presentation skills V.good command of English (spoken and written) Ability to handle both sales and customer support responsibilities Experience with CRM systems is a plus Target-oriented with a proven track record of achieving sales goals

Company Description Egy Map for Commercial Property Management is a leading commercial real estate company in Egypt, built on extensive experience in franchise development, commercial property management, mall management, commercial expansion, and investment consulting. The company was founded to address gaps in the commercial real estate market and to promote new business opportunities. Over the years, Egy Map has developed a substantial client network and data base, supporting a wide range of commercial real estate needs including property management, leasing, and brokerage. By specializing in business franchising processes and expansion across Egypt, the team has earned the trust of high-profile clients and become a pioneer in commercial property management. Today, Egy Map is recognized as one of the largest firms dedicated solely to commercial real estate in Egypt, providing end-to-end services from site selection to tenant mix optimization.<br>Role Description The Commercial Real Estate Agent will focus on identifying, evaluating, and negotiating commercial properties for clients, including retail, office, and mixed-use spaces. Day-to-day responsibilities include prospecting new business opportunities, managing property listings, conducting site visits, preparing market analyses, and supporting leasing and sales transactions. The agent will collaborate closely with franchisors, tenants, landlords, and investors to align property options with business expansion strategies and create effective tenant mixes for malls and commercial centers. This is a full-time, hybrid role based in Cairo, Egypt, with a combination of in-office client meetings and property tours, as well as some work-from-home for administrative, research, and documentation tasks. The role requires strong relationship-building skills, market insight, and a commitment to delivering professional, ethical service to all stakeholders.<br>Qualifications<br> Candidates should possess strong expertise in Commercial Real Estate and general Real Estate, with a solid understanding of the local Cairo and Egyptian market. Candidates should possess relevant licensing credentials, such as a valid Real Estate License, and familiarity with regulatory and compliance requirements. Candidates should possess Brokerage and Sales skills, including lead generation, negotiation, deal structuring, and closing transactions. Candidates should possess strong client relationship management abilities, including communication, presentation, and consultative selling skills. Candidates should possess business acumen related to franchising, tenant mix planning, and investment analysis in commercial properties. Bachelor’s degree in Business, Real Estate, Marketing, or a related field is preferred. Proficiency in MS Office and basic CRM tools, with the ability to prepare clear reports and proposals. Fluency in English and Arabic, both written and spoken, is highly beneficial.