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company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

Company Description Egy Property is a real estate platform dedicated to providing a safe, trusted community where individuals can easily buy, sell, or rent properties. The company focuses on simplifying real estate transactions and offering reliable guidance to property seekers and owners. Egy Property positions itself as a top choice in the real estate market by prioritizing transparency and customer confidence. Team members benefit from working in a dynamic environment that values professionalism, integrity, and client satisfaction. Role Description The Real Estate Agent role at Egy Property is a full-time, on-site position based in New Cairo. The Real Estate Agent will identify and list properties, guide clients through property viewings, and support them in buying, selling, or renting real estate. Daily tasks include communicating with clients, conducting market research, preparing property listings, and coordinating negotiations and contract processes. The role also involves maintaining accurate records, collaborating with colleagues, and ensuring a positive client experience throughout every stage of the transaction. Qualifications Valid Real Estate License and strong knowledge of Real Estate and Real Property concepts. Demonstrated Sales skills, including negotiation, lead generation, and closing deals. Proven Customer Service skills with the ability to build long-term client relationships. Familiarity with local New Cairo real estate market and property regulations. Strong communication and interpersonal skills, with proficiency in written and spoken English. Ability to work on-site, manage time effectively, and handle multiple client inquiries. Comfort with basic digital tools and property listing platforms. Previous experience in real estate or a related field is preferred.

company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

Call Center Agent – Contact Centre<br>???? Location: Cairo - ???? Full-time<br>Are you passionate about delivering excellent customer service and creating positive customer experiences? We are looking for a dedicated Call Center Agent to join our Contact Centre team and support customers across multiple channels.<br>Key Responsibilities Handle inbound and outbound customer interactions via phone, email, chat, and other digital platforms Take full ownership of customer queries and ensure timely, accurate, and professional resolution Deliver a consistent, high-quality customer experience while building rapport and trust Accurately log and manage all customer interactions using internal systems (BMC Remedy, ININ, COMMS, etc.) Support outbound calling activities and follow-ups when required Follow contact centre processes, scripts, and quality standards to ensure consistency Contribute to improving service quality and Customer Effort Score (CES) Work collaboratively with team members and stakeholders to resolve issues efficiently Adhere to schedules, including shifts, weekends, and public holidays when required<br>Requirements Fluency in English and Arabic (spoken and written) Strong communication and interpersonal skills Ability to multitask and adapt in a fast-paced, high-volume environment Customer-focused mindset with the ability to handle challenging situations professionally Positive attitude, team spirit, and attention to detail<br>Experience1–4 years of experience in a customer service or call centre environment Fresh graduates with strong communication skills are welcome to apply<br>Why Join UsSupportive and collaborative team environment Exposure to a dynamic, multi-channel contact centre Ongoing learning, development, and career growth opportunities Employee discounts across our brands Transport allowance Annual bonus scheme Opportunity to contribute directly to customer experience and service excellence<br>If this sounds like you, we’d love to hear from you. Apply now and take the next step in your customer service career with us.

Company Description Misr Life Insurance – Takaful, established in 2022, is a prominent player in the Egyptian insurance sector, created through a partnership among leading institutions such as Misr Insurance Holding Company and the National Bank of Egypt. With an initial capital of 150 million Egyptian pounds, the company aims to revolutionize the life insurance industry by focusing on takaful insurance, in compliance with Islamic Sharia principles. It is licensed by the Financial Regulatory Authority to provide life and long-term medical insurance services in Egypt. Misr Life Insurance – Takaful is committed to delivering innovative, ethical, and transformative solutions to meet the diverse needs of its customers.<br>Role Description This is a full-time hybrid role for an Insurance Sales Agent based in Alexandria, Egypt, with the flexibility for partial work-from-home arrangements. The Insurance Sales Agent will be responsible for acquiring and managing clients, selling life insurance and takaful products, providing customer service, and maintaining records of insurance policies. Additional responsibilities include meeting sales targets, explaining product benefits to prospects, assisting clients in selecting suitable policies, and addressing customer questions or concerns about insurance plans.<br>Qualifications Proficiency in Insurance Sales and Insurance Brokerage Comprehensive knowledge of Insurance products and concepts Strong skills in Customer Service and client relationship management Excellent Sales skills with the ability to achieve targets Effective communication, negotiation, and interpersonal skills Organizational skills with the ability to manage multiple accounts Experience in life insurance or takaful insurance is a plus Fluency in Arabic and proficiency in English are highly desirable<br>Benefits Basic Salary Commissions 30%Annual Profit Social Insurance Family Medical Insurance Free Training Annual Leave2 Days Off

Company Description RED | Real Estate Domain is a dynamic and client-focused real estate company dedicated to connecting people with their dream properties. We specialize in providing clients with personalized service and innovative solutions for buying, selling, and renting properties. Our commitment to excellence, integrity, and professionalism sets us apart in the real estate market. Based in Cairo, our team of experts takes pride in creating value for our clients and fostering long-lasting relationships. Join us to be part of a forward-thinking company that prioritizes client satisfaction and team success.<br> Role Description This is a full-time on-site role based in Cairo for a Real Estate Agent. The Real Estate Agent will be responsible for assisting clients in buying, selling, or renting properties, conducting market research, and managing property listings. Responsibilities include advising clients on market conditions, facilitating property transactions, and maintaining strong client relationships. This role requires a proactive approach to identifying opportunities, staying updated with market trends, and delivering excellent customer service throughout the real estate process.<br> Qualifications Possess a valid Real Estate License and a solid understanding of Real Estate practices and regulations Proven experience in Sales and Real Property transactions Strong Customer Service and negotiation skills Excellent communication, interpersonal, and time management skills Ability to work on-site in Cairo with a flexible schedule, including evenings and weekends Proficiency in market research and property valuation is a plus Bachelor’s degree in a relevant field such as Business, Marketing, or Real Estate is beneficial Familiarity with local real estate trends and neighborhoods in Cairo is preferred

Company Description<br> Coldwell Banker® is a global leader in full-service real estate with a rich history dating back to 1906 in the United States. Operating through over 3,700 offices and 110,000 Sales Associates worldwide, it consistently ranks as the top real estate franchise for size, revenue, and global reach. Since its establishment in Egypt in 2001, Coldwell Banker has become the country’s leading real estate broker, with 18 branches serving Cairo, Alexandria, and key Red Sea areas. The company’s success in Egypt has expanded its influence to 35 countries across the Middle East, Eastern Europe, and Central Asia. Coldwell Banker Egypt continues to set the benchmark for excellence in the real estate industry.<br> Role Description<br> This is a full-time on-site role for a Real Estate Agent located in New Cairo. The Real Estate Agent will be responsible for assisting clients in buying, selling, and renting properties, conducting property viewings, promoting listings, and negotiating contracts. Responsibilities also include providing exceptional customer service, staying updated on market trends, and maintaining accurate property records to ensure client satisfaction and business growth.<br> Qualifications<br> Valid Real Estate License and familiarity with real property regulations Strong knowledge and experience in Real Estate and Sales strategies Excellent Customer Service skills to build and maintain client relationships Effective negotiation and communication skills Ability to work independently and manage time effectively Proficiency in property management tools and software is a plus Bachelor’s degree in Business, Real Estate, or a related field is preferred Previous experience in the Egyptian real estate market is advantageous

Company Description<br> Met Life Egypt, the first life insurance company to enter the Egyptian market, has been a trusted name in financial solutions for over two decades. Serving over one million customers, Met Life provides comprehensive life, accident, and health insurance, as well as retirement planning and wealth management solutions. With over 65 years of experience in the region, Met Life continuously evolves to offer reliable guidance and innovative insurance services. Our mission is rooted in helping individuals and families navigate life’s challenges and achieve their goals.<br> Role Description<br> This is a full-time hybrid role for a Direct Sales Agent based in Cairo, Egypt, with flexibility for some work-from-home arrangements. As a Direct Sales Agent, you will focus on generating new business by identifying and engaging prospective clients. Daily tasks include presenting and selling life insurance and financial solutions, fostering strong relationships with customers, and providing excellent customer service. The role also involves monitoring sales targets and staying updated on financial products and market trends to meet client needs effectively.<br> Qualifications<br> Excellent Interpersonal and Communication skills to build and maintain client relationships Strong Customer Service skills to address client needs promptly and effectively Sales and Finance knowledge to present and close deals on financial and insurance products Proactive, goal-oriented mindset with problem-solving abilities Fluency in both Arabic and English is preferred Proficiency in computer literacy and understanding of digital tools Previous experience in sales or the insurance industry is an asset Bachelor's degree in Business, Finance, Marketing, or related field is an advantage

company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

Company Description Alorica is a global customer experience (CX) provider that partners with leading brands to design and deliver impactful customer interactions from strategy through execution. The company combines proven performance, industry expertise, and advanced technology to create innovative, results-driven solutions. Alorica is distinguished by a culture that challenges convention, builds strong client relationships, and lives by values of integrity and authenticity. With about 100,000 professionals across 17 countries, the company supports over 250 brands in more than 75 languages. Individuals joining Alorica become part of a curious, creative, and connected team focused on elevating customer experiences.<br>Role Description The Customer Service Agent (B2 English & Graduates) role is a full-time, on-site position based in Qesm El Sheikh Zaid. The agent will handle inbound and outbound customer interactions, respond to inquiries, and resolve issues in a professional and timely manner. Day-to-day tasks include providing accurate information about products and services, documenting interactions in internal systems, and following established procedures to ensure consistent service quality. The role also involves monitoring customer feedback, escalating complex cases when needed, and collaborating with team members and supervisors to improve processes. Agents are expected to maintain high levels of customer satisfaction, adhere to performance metrics, and communicate in clear B2-level English.<br>Qualifications<br> <br>Ability to deliver high-quality Customer Service and build positive Customer Experience across multiple interaction channels. Demonstrated skills in Customer Support and maintaining strong Customer Satisfaction scores. Experience or strong interest in working as Customer Service Representatives in a fast-paced environment. B2 (upper-intermediate) English proficiency, with clear verbal and written communication. Bachelor’s degree (recent graduates encouraged to apply) or equivalent education. Strong problem-solving skills, attention to detail, and ability to follow structured procedures. Comfort working on-site in Qesm El Sheikh Zaid and flexibility to work shifts, weekends, or holidays as required. Basic computer literacy and ability to learn new systems quickly; prior contact center experience is an advantage but not required.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, providing end-to-end services for buyers, developers, and sellers across key areas such as New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines industry experts’ advice with statistics, technology-enabled tools, and a curated bundle of value-added services to support informed, faster, and easier decisions. RED’s customer-focused journey is built on first-hand information and advanced technology applications that enhance transparency and efficiency. The company maintains collaboration agreements with a wide range of credible developers, including Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering residential and commercial projects. This network and data-driven model provide real estate professionals with a strong platform to grow their careers.<br>Role Description The Real Estate Sales Agent is a full-time, on-site role based in Cairo, Egypt. The agent will manage the full sales cycle, including prospecting new clients, responding to inquiries, conducting property tours, and presenting suitable residential and commercial options across RED’s coverage areas. Responsibilities include building and maintaining client relationships, understanding client needs and budgets, providing data-backed property recommendations, and negotiating offers in alignment with company policies. The agent will prepare and review sales documentation, coordinate with developers and internal teams, and ensure a smooth closing process for all transactions. The role also involves staying up to date on market trends, inventory, and pricing, using RED’s technology tools and market statistics to support clients with accurate, timely information.<br>Qualifications<br> Strong Real Estate Sales and Sales skills, with a track record in meeting or exceeding targets. Knowledge of the Real Estate market, especially in Cairo and surrounding areas, and familiarity with residential and commercial projects. Valid Real Estate License or eligibility to obtain one in accordance with local regulations. Excellent Customer Service skills, including active listening, clear communication, and follow-through. Ability to use digital tools, CRM systems, and data-driven insights to support client decisions. Strong negotiation and presentation skills, with attention to detail in contracts and documentation. Ability to work on-site, manage multiple clients simultaneously, and collaborate effectively with internal and external stakeholders. Relevant education in business, marketing, or real estate is preferred; prior experience in real estate or sales is a strong advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that respond to each client’s unique business needs. With strong global coverage and deep cultural understanding, ETISAL International leverages industry best practices and advanced technologies to support partners in serving their own customers more effectively. The company emphasizes transparency, operational flexibility, integrity, and a strong commitment to quality. Its teams work continuously to enhance management standards and strive to exceed client expectations in every engagement. Role Description The English Technical Customer Support Agent is a full-time, on-site role based in Qesm El Maadi. The agent will handle inbound and outbound customer interactions in English, providing technical support, troubleshooting product or service issues, and guiding customers through solutions in a clear and professional manner. Daily tasks include responding to customer inquiries via phone, email, or chat, documenting cases and resolutions, and escalating complex issues to the appropriate technical or supervisory teams when needed. The role involves following established procedures, using support tools and knowledge bases, and maintaining accurate records to ensure efficient case management. The agent is expected to collaborate with colleagues, uphold service level agreements, and contribute to a positive, customer-focused environment. Qualifications Strong English communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical customers. Demonstrated technical aptitude, including basic understanding of software, networks, or IT systems, and the ability to learn new tools and platforms quickly. Customer service skills, such as empathy, active listening, conflict resolution, and maintaining a professional and courteous tone under pressure. Problem-solving and analytical skills, including the ability to diagnose issues, follow troubleshooting steps, and document findings accurately. Ability to work on-site in Qesm El Maadi, manage time effectively, follow shift schedules, and collaborate within a diverse team environment. Familiarity with call center or BPO environments, CRM or ticketing systems, and adherence to performance metrics and quality standards is an advantage. Relevant education such as a diploma or bachelor’s degree in IT, communications, business, or a related field, or equivalent practical experience. Willingness to participate in ongoing training, adapt to new technologies and processes, and uphold the company’s values of integrity, transparency, and service excellence.

Company Description Misr Life Insurance – Takaful, established in 2022, is a fast-growing player in Egypt’s insurance sector, founded through a collaboration of leading national financial institutions in insurance and banking. Backed by an initial capital of 150 million Egyptian pounds, the company is committed to transforming the life insurance market with a strong focus on takaful solutions. It aims to offer innovative, Sharia-compliant life and long-term medical insurance products that meet the evolving needs of individuals and families. Following approval by the Financial Regulatory Authority in November 2022, Misr Life Insurance – Takaful operates as a licensed and trusted provider in the Egyptian insurance market, combining financial strength with ethical principles. Role Description This is a full-time Insurance Sales Agent role based in Qesm El Maadi with a hybrid work model, allowing a combination of office presence and some work-from-home flexibility. The Insurance Sales Agent will identify and approach prospective clients, explain life and takaful insurance products, and recommend suitable coverage based on client needs and financial goals. Daily tasks include conducting client meetings, following up on leads, preparing quotations, and managing all stages of the sales cycle from initial contact to policy issuance. The role also involves maintaining ongoing relationships with clients, providing after-sales service, handling policy renewals, and supporting clients with claims-related inquiries. The Insurance Sales Agent will work closely with internal teams to ensure that documentation, compliance requirements, and customer service standards are consistently met. Qualifications Strong sales and negotiation abilities, with a proven capacity to meet or exceed individual and team targets. Customer service and relationship-building skills to effectively understand client needs and maintain long-term trust. Solid communication and presentation skills in en_US and Arabic, both written and verbal. Basic financial literacy and the ability to explain insurance and takaful concepts in a clear, accessible manner. Comfort with hybrid work arrangements, including time management, self-organization, and use of digital tools. Previous experience in insurance, banking, or financial services is an advantage, especially within the Egyptian market. Awareness of Sharia-compliant financial principles or willingness to learn and apply takaful concepts. Bachelor’s degree in business, finance, economics, or a related field preferred, or equivalent professional experience. High ethical standards, attention to detail, and commitment to regulatory and company compliance requirements.

Company Description Misr Life Insurance – Takaful, established in 2022, is a fast-growing player in Egypt’s insurance sector, focusing on Sharia-compliant life and long-term medical insurance. The company is backed by leading financial institutions, including Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. With an initial capital of 150 million Egyptian pounds, Misr Life Insurance – Takaful aims to make a transformative impact on the local insurance market, particularly in takaful products. The company operates under the license granted by the Financial Regulatory Authority, reinforcing its position as a trusted and certified provider in Egypt’s insurance industry. Role Description This is a full-time, hybrid Insurance Sales Agent role based in Qesm El Maadi, Cairo, with some flexibility for working from home. The Insurance Sales Agent will identify and contact potential customers, present life and takaful insurance solutions, and explain policy features, benefits, and terms clearly and accurately. The role includes assessing customer needs, preparing tailored proposals, handling policy applications and required documentation, and ensuring compliance with company policies and regulatory requirements. The agent will follow up with clients, provide ongoing support, manage renewals, and contribute to achieving individual and team sales targets. Collaboration with colleagues and participation in training, meetings, and local marketing activities are also part of the day-to-day responsibilities. Qualifications Proven ability in sales, customer relationship management, and negotiation, with a focus on meeting or exceeding targets. Strong communication, presentation, and interpersonal skills to explain insurance products clearly and build trust with diverse clients. Basic financial literacy and understanding of insurance concepts; familiarity with takaful or Sharia-compliant financial products is an advantage. Solid organizational and time-management skills, including maintaining accurate records and handling multiple client requests efficiently. Comfort with using digital tools, CRM systems, and office software for client management and reporting. Ability to work in a hybrid environment from Qesm El Maadi, Cairo, with readiness for in-person client meetings when needed. Previous experience in insurance, banking, or financial services is preferred but not mandatory; sales experience in other sectors is welcome. Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred; equivalent professional experience will be considered. High level of integrity and commitment to ethical conduct, aligned with the principles of Islamic Sharia and company policies.

Company Description Niche Investments is a forward-thinking property consultancy in Egypt that is transforming the real estate market through AI-powered technology. The company’s innovative platform simplifies property buying and creates a seamless, data-driven experience for homebuyers and investors. Guided by transparency, integrity, and client-centric solutions, Niche Investments combines expert real estate guidance with cutting-edge tools to redefine the property investment journey. With a vision to become the leading luxury real estate brokerage in exclusive property markets, the company leverages artificial intelligence to analyze extensive real estate data and match clients with properties that fit their needs and preferences. Niche Investments offers an environment where real estate professionals can grow while working at the intersection of technology and high-end property services. Role Description The Real Estate Agent role at Niche Investments is a full-time, on-site position based in Qesm El Sheikh Zaid. In this role, the Real Estate Agent will guide clients through the property search and transaction process, including identifying suitable listings, arranging viewings, and providing market insights. The role involves building and maintaining strong client relationships, understanding client needs, and using Niche’s AI-driven tools to offer data-backed property recommendations. The Real Estate Agent will prepare and review real estate documents, coordinate with developers and property owners, and support negotiations to achieve favorable outcomes for clients. Daily responsibilities also include staying informed about local market trends, maintaining an updated portfolio of listings, and collaborating with the broader team to ensure a high-quality, client-focused experience. Qualifications Candidates should possess a valid Real Estate License and foundational knowledge of Real Property regulations and practices. Candidates should possess strong Real Estate expertise, including familiarity with local market trends and luxury property segments. Candidates should possess proven Sales skills, including lead generation, prospecting, and closing transactions. Candidates should possess excellent Customer Service skills, with the ability to build trust, manage expectations, and maintain long-term client relationships. Candidates should possess effective communication and negotiation skills, both verbal and written, and the ability to present complex information clearly. Candidates should possess strong organizational and time-management abilities, with attention to detail and capacity to handle multiple clients and properties simultaneously. Comfort working with digital tools and data-driven platforms; familiarity with AI-powered or CRM systems is a plus. Previous experience in real estate brokerage, property consultancy, or related fields is highly beneficial; fluency in English and Arabic is an advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East, with a strong focus on customer-centric solutions. The company designs customized, consultative services that address the unique outsourcing needs of each client, helping them focus on their core business and better serve their customers. ETISAL International combines global coverage with deep cultural understanding and industry best practices to deliver high-value, innovative services. The organization emphasizes quality, transparency, flexibility, integrity, and a passion for service, continually enhancing its management and operational standards. Human capital development and the use of state-of-the-art technologies are central to its commitment to exceeding client expectations. Role Description The Bilingual Customer Service Agent is a full-time, on-site role based in Cairo, Egypt. The agent will handle inbound and outbound customer interactions via phone, email, chat, or other channels, providing accurate information, resolving inquiries, and addressing complaints in a professional manner. Day-to-day responsibilities include documenting interactions, following established procedures, escalating complex issues when needed, and maintaining high service standards and customer satisfaction. The agent will use bilingual communication skills to support customers from diverse backgrounds, adhere to performance targets, and collaborate with team members and supervisors to improve processes and customer experience. The role also involves following company policies, respecting data privacy and security, and actively contributing to a positive, inclusive work environment. Qualifications Strong customer-facing skills, including Customer Service and Customer Support capabilities. Experience enhancing Customer Satisfaction and contributing to positive Customer Experience. Background in roles such as Customer Service Representatives or similar client-focused positions. Proficiency in at least two languages (including fluent English and another relevant language) with clear verbal and written communication. Ability to work on-site in Cairo, Egypt, on a full-time schedule, including potential shifts, weekends, or holidays as required. Excellent listening, problem-solving, and conflict resolution skills, with attention to detail and accuracy in data entry. Comfort with using contact center technologies, CRM systems, and standard office software; willingness to learn new tools. Demonstrated reliability, teamwork, and adaptability in a fast-paced environment; prior BPO or call center experience is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is beneficial.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate through an end-to-end method that serves buyers, developers, and sellers across key locations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey, combining expert industry advice with statistics, technology, and carefully selected value-added services. By leveraging first-hand market information and advanced technology applications, RED helps clients make informed decisions more quickly and easily. RED collaborates with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Agent (Experience) role based in New Cairo. The Real Estate Agent will guide clients through the entire property transaction cycle, including identifying needs, presenting suitable options, conducting property viewings, and advising on market trends and pricing. Responsibilities include managing a personal portfolio of listings, maintaining up-to-date knowledge of inventory and developers, and coordinating with internal teams to ensure accurate property data and timely documentation. The role involves negotiating offers, preparing and reviewing contracts, supporting clients through closing, and providing ongoing customer service to encourage referrals and repeat business. The agent is expected to use RED’s data tools and technology platforms to deliver informed recommendations and a seamless client experience.<br>Qualifications<br> Possession of a valid Real Estate License and up-to-date understanding of local real estate regulations and processes. Strong Real Estate and Real Property knowledge, including market trends, project inventory, and neighborhood insights. Proven Sales skills with a track record of meeting or exceeding targets in a real estate or related field. Excellent Customer Service skills with the ability to build trust, manage expectations, and maintain long-term client relationships. Effective communication and negotiation abilities, with strong presentation and interpersonal skills. Comfort using CRM systems, digital tools, and data-driven insights to manage leads and support decision-making. Ability to work on-site in New Cairo, manage multiple clients and projects simultaneously, and maintain high ethical standards. Previous experience in residential and/or commercial real estate; fluency in English and Arabic is an advantage.

Company Description RED | Real Estate Domain offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company delivers an end-to-end, customer-focused journey, combining expert industry advice with technology and carefully selected value-added services. Through access to first-hand market information, statistics, and digital tools, RED enables faster, easier, and well-informed real estate decisions. RED maintains collaboration agreements with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real-estate Sales Agent role based in Cairo, Egypt. The Real-estate Sales Agent will actively prospect and follow up with potential buyers and sellers, conduct property tours, and manage client meetings to understand needs and preferences. The role includes preparing and presenting property options, advising clients using data-backed market insights, and supporting them through negotiations and closing processes. The agent will maintain accurate records of leads and transactions in company systems, coordinate with internal teams and developers, and ensure a high standard of customer service throughout the sales cycle. The role also involves staying up to date on local market trends, inventory, and pricing to provide timely and reliable guidance.<br>Qualifications<br> Candidates should possess strong Real Estate Sales skills, including lead generation, prospecting, and closing deals. Candidates should possess a valid Real Estate License and a solid understanding of real estate regulations and transaction procedures. Candidates should possess strong Customer Service skills, with the ability to build trust, manage expectations, and handle inquiries professionally. Candidates should possess broad Real Estate knowledge and Sales skills, including market analysis, pricing strategies, and negotiation. Relevant qualifications such as a degree or diploma in Business, Marketing, or a related field are beneficial. Effective communication skills in English and Arabic, both written and verbal, are preferred. Proficiency in basic computer applications and CRM tools, with the ability to work with data and digital platforms. Proven ability to work in a target-driven environment, with strong time management and organizational skills.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey that combines expert industry advice with reliable statistics, technology-enabled tools, and curated value-added services. By leveraging first-hand market information and specialized applications, RED helps clients make informed decisions quickly and efficiently. RED maintains collaboration agreements with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, and others, covering both residential and commercial projects. This ecosystem gives team members access to diverse inventory and strong professional relationships within the real estate market.<br>Role Description This full-time, on-site Real Estate Agent role is based in New Cairo. The Real Estate Agent will support clients throughout the property transaction process, including identifying suitable properties, arranging viewings, and providing market insights backed by data. Responsibilities include building and maintaining relationships with buyers, sellers, and developers, negotiating offers, and guiding clients through documentation and closing procedures. The role also involves staying informed about local market trends and new projects, updating listings and property information, and collaborating closely with internal teams to deliver a high-quality, customer-focused experience. The Real Estate Agent is expected to uphold RED’s standards of professionalism, transparency, and service excellence.<br>Qualifications<br> Candidates should possess a valid Real Estate License and strong knowledge of Real Property regulations and practices. Candidates should possess demonstrated Real Estate experience, including property marketing, listing management, and transaction coordination. Candidates should possess solid Sales skills, including lead generation, negotiation, and closing deals. Candidates should possess excellent Customer Service skills, with the ability to build trust, manage expectations, and communicate clearly with diverse clients. Candidates should possess strong verbal and written communication skills in relevant languages, along with professional presentation abilities. Candidates should possess good analytical skills and familiarity with using technology, CRM systems, and market data tools to support client decisions. Candidates should possess the ability to work on-site in New Cairo, manage multiple clients and properties, and collaborate effectively with colleagues and developers. Relevant real estate experience in New Cairo or nearby markets and a bachelor’s degree in business, marketing, or a related field are beneficial.