وظائف ميديكال ريب في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is looking for an air-travel Quality Analyst to join one of our growing travel programs in Cairo. This is a hands-on quality role for someone who knows Sabre inside out, has a genuine passion for air travel, and can hold a consultative sales floor to the highest standard of customer experience. You won't just flag errors — you'll protect the booking integrity, sales quality, and client experience the business depends on.</p><br><p><strong>What you'll do</strong></p><br><p>From a Quality and Customer Experience standpoint, you'll monitor, score, report on, and coach the following activities performed by our consultative air sales / Destination Expert representatives:</p><br><ul><li><strong>Consultative air sales</strong>&nbsp;— assess whether every air request, especially large, complex, or high-value ones, is handled as a sales conversation rather than a booking to fulfil: discovery questions asked, and alternatives offered across dates, airports, cabins, and fare families.</li><li><strong>Itinerary crafting</strong>&nbsp;— check that air itineraries are accurately priced, aligned to client needs, optimised for value, and turned around the same day they're requested.</li><li><strong>Booking integrity</strong>&nbsp;— verify ticketing and quality control with the accuracy clients and the business rely on: fare, ticket, invoice, seats, and special requests, checked every time.</li><li><strong>Disruption resilience</strong>&nbsp;— evaluate how schedule changes are assessed for real impact on the client's trip, and resolved calmly, quickly, and without disrupting the tour.</li><li><strong>Seamless partnership</strong>&nbsp;— confirm the air experience is delivered as one continuous trip alongside the Destination Experts, not a separate booking bolted onto the tour.</li><li><strong>Responsive communication</strong>&nbsp;— review how each channel (phone, Teams, email, CRM) is managed for responsiveness and clarity, particularly under urgency.</li><li><strong>Systems and ownership</strong>&nbsp;— ensure bookings, files, and systems are kept airtight so nothing falls through the cracks.</li></ul><p>You'll deliver calibrated scoring against the quality framework, root-cause the trends behind the scores, and turn them into clear, actionable feedback and coaching that moves performance — surfacing issues internally before the client ever has to.</p><br><br>Qualifications<br><p><strong>What you'll need</strong></p><br><p><strong><em>Sabre GDS mastery (essential):</em></strong></p><br><ul><li>Read and explain fare basis codes, fare rules (change/cancel penalties, min/max stay, advance purchase), and construction logic in Sabre.</li><li>Construct at least two alternative routings or fare options for a given city pair, and judge which offers the best value and fit.</li><li>Confident with pricing, ticketing, exchanges, and queue management well enough to audit them accurately.</li></ul><p><strong><em>Quality expertise:</em></strong></p><br><ul><li>1–2+ years in a Quality Analyst / CX monitoring role within the air travel industry (luxury travel sales preferred).</li><li>Able to score a call or chat against a sales framework — discovery, options presented, close — and defend the score in calibration.</li><li>Strong grasp of what "good" looks like across booking accuracy, sales quality, and client experience, with the attention to detail to catch what others miss.</li></ul><p><strong><em>The person:</em></strong></p><br><ul><li>Polished, articulate communicator with high emotional intelligence and active listening skills.</li><li>Strong organisation and attention to detail to manage multiple call types and files simultaneously.</li><li>Prior experience in a sales or revenue-generating LOB (travel sales, airline reservations sales, or inbound/outbound sales QA).</li><li>Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. 2.2 Compiles and distributes list of anticipated services and amenities to relevant departments. 2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. 2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. 2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction. 2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. 2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. 2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day. 2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. 2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. 2.11 Works in coordination with all departments and ensures the flow of necessary information. 2.12 Follows the VIP procedures and greets VIP guests and bid them farewell. 2.13 Walks agency representatives and potential guests around the facility. 2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. 2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. 2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. 2.17 Responds to guest inquiry forms and all written suggestions, complaints etc. 2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. 2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. 2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities. 2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a Coating Advisor to join our Alexandria team to provide expert technical support to customers through on-site coating application guidance, inspections, performance assessments, and detailed reporting. Collaborate closely with the local Technical Sales Support (TSS) team by providing product performance feedback to ensure coating specifications are met, projects are completed in accordance with contractual requirements, and customer satisfaction is achieved. <br>This position is based at our office in Alexandria and will report to the Protective Team Leader.<p><b>Responsibilities:</b></p><br><ul><li><p>Provide clear instructions to clients and relevant Jotun personnel on paint application by working independently on-site with customer representatives to ensure coating specifications are met and customer expectations are fulfilled.</p><br></li><li><p>Support in developing on-the-job training and technical guidance.</p><br></li><li><p>Manage projects involving advanced coating products by providing clear technical guidance to clients and relevant Jotun personnel in accordance with established working procedures, ensuring compliance with specifications and customer expectations.</p><br></li><li><p>Conduct inspections of assigned projects independently, following the Inspection and Test Plan (ITP) and relevant working procedures, to verify that products are applied in accordance with the specified coating requirements.</p><br></li><li><p>Prepare detailed technical reports, inspection records, and project documentation by compiling and analyzing inspection findings to demonstrate compliance with project specifications, industry standards, and customer requirements.</p><br></li><li><p>Ensure all activities are performed in compliance with company HSE requirements, industry best practices, and applicable international standards.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Requirements:</b></p><br><ul><li><p>Bachelor’s degree in engineering or science.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li><li><p>Minimum 3 years of experience in the coatings industry, preferably with Protective and Marine Coatings.</p><br></li><li><p>Strong knowledge of coating applications, inspection practices, and corrosion protection systems is preferred.</p><br></li><li><p>Professional certifications such as NACE Coating Inspector Program (CIP) or other recognized corrosion/coating inspection qualifications is prefered.</p><br></li></ul><p><b>Personal qualities we look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits.​</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.​</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies.​</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.​</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self.​</p><br></li><li><p>A focus on having fun together through team buildings and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>22.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a Coating Advisor to provide expert technical support to customers through on-site coating application guidance, inspections, performance assessments, and detailed reporting. Collaborate closely with the local Technical Sales Support (TSS) team by providing product performance feedback to ensure coating specifications are met, projects are completed in accordance with contractual requirements, and customer satisfaction is achieved. <br>This position is based at our headoffice in Cairo and will report to the Protective Team Leader<p><b>Responsibilities:</b></p><br><ul><li><p>Provide clear instructions to clients and relevant Jotun personnel on paint application by working independently on-site with customer representatives to ensure coating specifications are met and customer expectations are fulfilled.</p><br></li><li><p>Support in developing on-the-job training and technical guidance.</p><br></li><li><p>Manage projects involving advanced coating products by providing clear technical guidance to clients and relevant Jotun personnel in accordance with established working procedures, ensuring compliance with specifications and customer expectations.</p><br></li><li><p>Conduct inspections of assigned projects independently, following the Inspection and Test Plan (ITP) and relevant working procedures, to verify that products are applied in accordance with the specified coating requirements.</p><br></li><li><p>Prepare detailed technical reports, inspection records, and project documentation by compiling and analyzing inspection findings to demonstrate compliance with project specifications, industry standards, and customer requirements.</p><br></li><li><p>Ensure all activities are performed in compliance with company HSE requirements, industry best practices, and applicable international standards.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>What we look for:</b></p><br><ul><li><p>Bachelor’s degree in engineering or science.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li><li><p>Minimum 3 years of experience in the coatings industry, preferably with Protective and Marine Coatings.</p><br></li><li><p>Strong knowledge of coating applications, inspection practices, and corrosion protection systems is preferred.</p><br></li><li><p>Professional certifications such as NACE Coating Inspector Program (CIP) or other recognized corrosion/coating inspection qualifications is prefered.</p><br></li></ul><p><b>Personal qualities we look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits.​</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.​</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies.​</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.​</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self.​</p><br></li><li><p>A focus on having fun together through team buildings and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>15.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

Job Purpose<br><br>Reporting directly to the Group CFO, the Head of Finance - Egypt & Shared Services is the most senior finance leader in Egypt and is responsible for a dual mandate: leading the Group's Egypt-based Shared Services finance operations and overseeing all finance activities of the Egypt commercial affiliate.<br><br>The role provides leadership across financial reporting, planning, treasury, working capital management, taxation, compliance, internal controls and business partnering while ensuring the efficient delivery of shared services to AMICO entities across the region.<br><br>The role partners closely with the Egypt Country Head in leading the commercial affiliate, providing strategic, financial and operational leadership to drive business performance, profitability and sustainable growth.<br><br>As an authorised signatory for the Egypt legal entity, the Head of Finance represents the Group in dealings with banks, auditors, regulatory authorities and other external stakeholders, ensuring full compliance with Group policies, governance standards and statutory requirements.<br><br>Key Responsibilities<br><br>Financial Leadership Lead the Egypt-based Shared Services organisation and ensure the delivery of high-quality, efficient and scalable finance services to Group entities. Exercise delegated signature authority for the Egypt legal entity in accordance with approved authorisation limits. Maintain overall responsibility for the financial management, statutory compliance, tax compliance, treasury activities and control environment of the Egypt commercial affiliate. Represent the company before banks, external auditors, regulatory authorities and government agencies. Ensure implementation of Group finance policies, governance standards and internal control requirements throughout all Egypt-based finance activities. Drive process standardisation, automation and continuous improvement initiatives across the Shared Services organisation. Escalate material financial, compliance, liquidity and control matters directly to the Group CFO. Partner with the CFO and relevant stakeholders, providing financial analysis to support commercial and operational decisions in Egypt. Lead the budgeting, forecasting and annual planning processes for the Egypt commercial affiliate and Shared Services operations. Business Leadership & Partnership Serve as a strategic business partner to the Egypt Country Head to drive profitable growth, sustainable market share expansion and achievement of business objectives. Provide financial leadership and commercial insight to support decision-making across sales, marketing, operations and customer management activities. Challenge and support commercial strategies, investment decisions, pricing, tenders, customer profitability and resource allocation to maximise returns. Partner with the Country Head to identify business risks and opportunities and develop actions to improve revenue growth, profitability, cash generation and return on capital. Support the development and execution of the affiliate's strategic and annual operating plans, ensuring alignment with Group objectives. Act as a member of the local leadership team, influencing business decisions beyond the traditional finance function. Cash Flow & Working Capital Management Oversee cash flow planning and liquidity management in Egypt. Optimize receivables, payables, and inventory to improve working capital. Manage banking relationships, financing facilities, and customer credit limits. Accounting & Compliance Ensure accurate month-end closing and financial reporting in line with Group standards. Ensure compliance with Egyptian tax, statutory, and regulatory requirements. Coordinate external audits and ensure timely completion. Risk Management & Controls Strengthen internal controls and ensure adherence to Group governance policies. Identify and mitigate financial risks, including FX exposure and customer credit risk. Team Leadership Build, lead and develop a high-performing finance team and succession pipeline.<br><br>Qualifications - Minimum Requirements<br><br>Bachelor s degree in Accounting or Finance (CPA / CMA / ACCA is a plus).10 15 years of progressive experience in Finance. Strong background in accounting, audit, and financial reporting (prior experience with a Big 4 accounting firm is considered an advantage). Proven experience in Financial Planning & Analysis. Prior experience in trading or product-based companies (non-service, non-banking). Strong knowledge of Egyptian tax laws and banking practices. Experience within a regional group structure is preferred. Demonstrated leadership experience managing small to mid-sized teams <br><br>Competencies<br><br> Strong commercial acumen Analytical and strategic thinking Cash flow & working capital expertise Business partnering mindset Risk awareness High integrity and governance orientation Strong communication and stakeholder management skills<br><br>Key Performance Indicators<br><br>Timely and accurate management reporting Forecast accuracy (variance vs. actual results) Cash flow and working capital performance Reduction in overdue receivables Timely month-end closing and audit completion Compliance with Group policies and Egyptian statutory requirements Finance team performance and capability development Shared Services delivery against agreed service levels, quality and timelines Productivity, process standardisation and automation improvements<br><br>Why Join Us<br><br>At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.<br><br>As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.<br><br>Skills: accounting, audit, and financial reporting

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br>&nbsp;</p><br><p><b>Internal Pre-Approval (HIPPO &amp; LCM)</b></p><br><ul><li><p>Understand HIPPO system, facilitate colleagues with challenges and questions for HIPPO</p><br></li><li><p>Facilitate UAE Speaker and Event Sponsorship LCMs on ContractPod.</p><br></li></ul><p><b>Venue Sourcing, Logistics Management &amp; Budgeting</b></p><br><ul><li><p>Activity initial budget building, venue recommendation, negotiation and contracting (raising POs) venues and logistics (flights, ground transfer, etc.) for meetings in line with internal local compliance requirements.</p><br></li><li><p>Ensure Government required documents are passed on to the property in line with local government requirements</p><br></li></ul><p><b>M&amp;E Tool &amp; Platform</b></p><br><ul><li><p>Ensure Cvent steps are carried out correctly (RFP, Contract, etc.) and data input accuracy.</p><br></li></ul><p><b>KOL/Speaker Engagement</b></p><br><ul><li><p>Speaker contracting and engagement.</p><br></li></ul><p><b>Post-Event Operations</b></p><br><ul><li><p>Timely reconciliation of LCM (the ones facilitated) and Cvent</p><br></li><li><p>Ensure vendor invoice is timely processed and relative PO is closed and capture saving (in AP system and Cvent)</p><br></li><li><p>Process KOL/Speaker payment for the honorarium of their services</p><br></li></ul><p><b>Reporting</b></p><br><ul><li><p>Provide accurate data when report is required from Country M&amp;E Team Lead / Regional M&amp;E LEad</p><br></li></ul><p><b>Vendor Management</b></p><br><ul><li><p>Maintain good relationship with vendors and timely raise to MPA and/or any other vendors (hotels, branding agency, etc.) if any performance issues.</p><br></li><li><p>Venue familiarization for better recommendation to Project Owners</p><br></li></ul><p><b>Internal Client Management</b></p><br><ul><li><p>Timely response to internal clients (project owners) regarding activity related questions, system operation questions, etc.</p><br></li><li><p>Training on Viatris’ digital solution tools and refresher on internal requirements (compliance, lead time, etc.)</p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><p>Role Overview This role, reporting to the Lead Digital Analytics Manager is a fantastic opportunity to improve the Digital experience of our customers, through enabling key stakeholders to make data driven decisions. Bringing a passion for data and insights, you will partner with the business to understand their needs, designing data capture, providing the necessary information and distilling complex analysis into simple insights. The Digital Analytics team supports a wide range of internal stakeholders, providing reporting, analysis and information to support decision making, as well as being responsible for the implementation and maintenance of Digital Analytics tools across multiple domains.</p><p>How you ll help us make health happen:</p><ul><li>Provide regular and ad hoc reporting through Adobe Analytics and Power BI</li><li>Provide ad hoc detailed analysis on the performance of campaigns and Digital products</li><li>Identify opportunities to improve the Digital customer experience through high quality analysis</li><li>Produce and share actionable insights, presented in a clear and easy to digest manner</li><li>Liaise with key stakeholders to understand measurement requirements and design the data capture for new websites and features</li><li>Support the implementation of marketing tags and Digital Analytics tools</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience designing / building implementations of Adobe Analytics</li><li>Extensive experience using Adobe Analytics to provide reporting and analysis</li><li>Experience with data visualisation tools (Power BI preferred)</li><li>High attention to detail</li><li>Understanding of UK and European data legalisation GDPR</li><li>Ability to distil complexity into simple digestible information</li><li>Effective communication and presentation skills, capable of bringing others along with you</li><li>Experience using SQL advantageous</li><li>Tag management experience of Google Tag Manager, Tealium, Adobe Launch advantageous including implementation of 3rd party marketing tag and understanding of 3rd party marketing tagging advantageous</li><li>An understanding of data, privacy and consent legislation (e.g: GDPR and PECR)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join the EurAsia Multichannel Marketing team and help bring integrated communication strategies to life through compelling, high-impact visual design. This is an exciting opportunity for a creative professional who is passionate about transforming ideas into engaging digital, and multichannel experiences that strengthen our brand and connect with diverse audiences across the region. Working in a collaborative, fast-paced environment, you will partner with cross-functional teams to develop innovative, brand-compliant creative solutions that support integrated communication initiatives and deliver measurable business impact.</p><p>Responsibilities may include the following and other duties may be assigned:</p><ul><li>Serves as an in-house creative specialist supporting EurAsia Multichannel Marketing Team with creative strategy, storytelling and the development of brand-compliant print, digital, and interactive materials that drive business results, including PowerPoint presentations, marketing/events collateral, animation, audio, and video content.</li><li>Converts business requests into programs and projects within the request management portal, ensuring accurate project setup, workflow management, and alignment with business objectives.</li><li>Manages programs/projects metadata and required fields within project management portal to support asset discoverability, compliance, and governance.</li><li>Oversees the end-to-end digital asset lifecycle, including asset creation, review, distribution, maintenance, archiving, retirement, and reapproval process within digital asset management platforms, ensuring adherence to brand, regulatory, and organizational standards.</li><li>Responsible for concept development, design, production, coordination, copywriting, quality assurance, project delivery and content life cycle management.</li><li>Ensures high-quality work is delivered consistently on time and within budget.</li><li>As brand custodian may coordinate third-party design agencies, production vendors, and consultants in support of business objectives and creative execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree with 2+ years experience working in a similar field; creative media design, graphic design, content creation, data management</li><li>Graphic Design Principles: Strong knowledge of typography, color theory, composition, layout, visual hierarchy, and branding principles.</li><li>Adobe Creative Suite &amp; Design Software: Proficiency in industry-standard design tools such as Adobe Express, Photoshop, Illustrator, InDesign, and familiarity with Claude, Canva, or similar platforms.</li><li>Digital &amp; Print Production: Understanding of file preparation, print production processes, digital asset optimization, and specifications for web, social media, presentations, and marketing collateral.</li><li>Brand Identity &amp; Visual Communication: Knowledge of applying brand guidelines consistently while creating compelling visual concepts that effectively communicate key messages across multiple channels.</li><li>Marketing &amp; Content Design: Knowledge of integrated communications, campaign development, social media creative best practices, and how visual design supports customer engagement and business objectives.</li></ul><p></p></section>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><ul><li><p>The Egypt Global Security Manager is accountable for implementing and advising the  security program following Global Security standards and direction. May be called upon occasionally to provide security consultation for other organizations located across the Asia-Pacific Middle East Africa (AMA) Region.</p></li><li><p>Provides consultation in identifying, developing, implementing, and maintaining security processes across various business units to reduce financial loss to the Company. Identify significant risks, design, and implement strategies and programs to prevent/reduce loss of Company assets. Achieve risk reduction through increased security awareness.</p></li><li><p>Provides advisory for Travel Security and support company travelers with guidelines on travel risks and protection especially for high-risk travel.</p></li><li><p>Previous experience in remote monitoring and remote access and ability to craft of site security solutions (access control systems, CCTV, intrusion detection alarms, etc.)</p></li><li><p>Following global mentorship, this role will coordinate and implement security operations and activities to ensure protection of executives, managers, employees, physical and proprietary assets while ensuring efficient use of personnel and equipment. Develops and ensures services in response to criminal financial loss, crimes against persons, sabotage, threats, emergencies, illegal acts, and property or environmental crimes.</p></li><li><p>Researches and deploys groundbreaking technology solutions and innovative security management techniques to provide total asset protection for Company assets.</p></li><li><p>Participates in and occasionally advises approach, deployment, and execution of investigations.</p></li><li><p>Develops close relationships with law enforcement agencies, security agencies, and private sector counterparts across the geographical region while guiding development of these same relationships for Facility Security Owners.</p></li><li><p>Briefs senior management on status of security issues. Provides leadership direction to the management and professional staff within the geographical region’s various business units.</p></li><li><p>Supports supply chain business partners in the logistics, transportation, distribution, and storage of company products and assets to ensure security standards are implemented.</p></li><li><p>Carries out periodic risk assessment to identify, evaluate and counter security threats to company personnel, Information, Infrastructure, and business operations/activities in a timely and efficient manner.</p></li><li><p>Performs other duties as assigned by Regional Security Leader relating to advisory and consulting services, security risk & site assessment, surveys and related security concerns and responses.</p></li><li><p>In addition, to the above-mentioned responsibilities, this role will also support Global Security on sophisticated or high-impact investigations and projects, as needed.</p></li><li><p>Provides direction for and completion of Asset Protection Rating assessments for the geographical region ensuring all Company facilities maintain the appropriate level of security.</p></li><li><p>Stays up-to-date on current events to assess changes to geopolitical risks and provides updates as vital.</p></li><li><p>Consults for crisis management and business continuity planning as it relates to security.</p></li><li><p>Maintains communication with Security Representatives at plants.</p></li><li><p>Takes Direction from AMA ME and Africa Security Director</p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><ul><li>University Degree or equivalent 3-5 years of physical security experience, including work with CCTV and access control systems, security guard force management, site security design, security and risk assessments, supply chain security, and investigations.</li><li>Experience and fair cultural awareness MENA Fluency in English and proficiency in Arabic a must.</li><li>Niche education/certifications in Security management and physical security are desirable. Preferred law enforcement experience</li><li>Experience networking and engaging with law enforcement agencies</li><li>Creative problem solver who is outspoken and well-adapted to lead change. Knowledge of Microsoft Office software. Training and presentation skills.  </li><li>Proven teamwork skills – can lead internal/external multi-functional teams and meet externally driven deadlines despite multiple priorities.</li></ul><p></p><p><span><b><u>About us</u></b> </span></p><p></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. </span></p><p></p><p><span>Visit </span><a href=\"http://www.pg.com/\" target=\"_blank\"><span>http://www.pg.com</span></a><span> to know more. </span></p><p></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. </span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000158690<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Experienced Professionals

Export & Import Pricing Specialist Company: Evertrans Location: Alexandria, Egypt Employment Type: Full-time | On-site Department: Pricing<br><br>At Evertrans, we provide integrated logistics solutions covering international freight forwarding, import & export, and customs clearance. We are looking for an experienced and commercially minded Export & Import Pricing Specialist to join our team and play a key role in developing competitive freight quotations, managing supplier rates, supporting our sales team, and maximizing shipment profitability.<br>As an Export & Import Pricing Specialist, you will be responsible for preparing accurate and competitive quotations for our customers, sourcing and negotiating rates with shipping lines, airlines, transport providers, and overseas agents, and ensuring that every quotation is both commercially competitive and profitable.<br><br>Key Responsibilities1. Pricing & Quotations Prepare accurate and competitive quotations for Import & Export shipments. Handle pricing requests for Sea, Air, and Land freight. Calculate freight costs, local charges, surcharges, transportation costs, and profit margins. Ensure quotations are aligned with customer requirements, routing, transit time, and service scope. Respond to RFQs and spot-rate requests within the required turnaround time. Follow up on quotations and support the conversion of opportunities into confirmed shipments.2. Carrier & Vendor Management Request and negotiate competitive rates with:Shipping Lines Airlines Trucking & Transportation Providers Overseas Agents Other Logistics Service Providers Maintain strong relationships with existing vendors and continuously develop new sources of competitive rates. Monitor available routes, schedules, transit times, and capacity. Identify the most cost-effective and reliable routing options for each shipment.3. Sales Support Work closely with the Sales team to provide fast and commercially competitive pricing solutions. Support sales representatives in customer negotiations and special pricing requests. Assist with tenders, RFQs, and key-account quotations. Provide pricing recommendations that balance customer competitiveness with company profitability. Follow up on quotation results and analyze won/lost opportunities.4. Market & Rate Monitoring Monitor freight market trends and rate fluctuations. Keep track of carrier pricing, surcharges, and market changes. Monitor competitor pricing when applicable. Identify opportunities for cost optimization and improved margins. Provide regular market and pricing updates to management.5. Pricing Database & Reporting Maintain accurate and updated rate sheets and pricing databases. Ensure all freight rates and local charges are regularly reviewed and updated. Track quotation volumes, conversion rates, and margins. Prepare periodic pricing and performance reports.6. Internal Coordination Coordinate closely with Sales, Operations, Customs Clearance, Finance, and overseas agents. Ensure that quoted services are operationally feasible before submitting quotations. Support the operations team when pricing or cost-related clarification is required. Ensure smooth handover of confirmed shipments from Pricing/Sales to Operations. Requirements2+ years of experience in freight forwarding, logistics pricing, or a related commercial/operations role. Practical experience in Import & Export freight pricing. Strong knowledge of Sea Freight is essential; experience in Air & Land freight is a strong advantage. Existing relationships with shipping lines, airlines, and/or overseas agents are a major plus. Good understanding of freight costs, local charges, surcharges, and logistics cost structures. Good knowledge of Incoterms and international shipping processes. Strong negotiation and communication skills. Excellent command of English, written and spoken. Strong MS Excel skills and ability to work with pricing sheets and databases. Strong analytical skills and attention to detail. Ability to work under pressure and meet tight quotation deadlines. Commercial mindset with the ability to balance competitive pricing and profitability. Team player with strong follow-up and problem-solving skills. What Makes You a Great Fit? We're especially interested in candidates who:✔ Know the freight market and current shipping rates✔ Can negotiate rather than simply request rates✔ Have strong relationships with carriers and overseas agents✔ Understand how to build a profitable quotation✔ Can support Sales with fast, smart pricing decisions✔ Are proactive, organized, and commercially driven✔ Take ownership of their quotations from request to result<br>What We Offer Competitive salary based on experience and qualifications Performance-based incentives Professional and supportive work environment Opportunity to grow within a growing logistics company Exposure to international freight forwarding and diverse logistics solutions Career development opportunities How to Apply If you have the experience, commercial mindset, and logistics knowledge we're looking for, we'd love to hear from you. Send your CV with the subject: "Export & Import Pricing Specialist - Evertrans"???? Info@ever-trans.co???? Alexandria, Egypt

Job Title: Sales Supervisor – Modern Trade Reports To: Modern Trade Sales Manager Business Unit: ACCBC – Egypt Function: Sales & Commercial Location: Egypt (as assigned) Grade: TBC<br>Job Purpose To achieve monthly volume, value, and profitability targets across assigned Modern Trade accounts and chains in Egypt by building strategic customer relationships, negotiating and executing annual commercial contracts (JBP), leading a team of Account Representatives and Merchandisers, managing key account performance metrics, and ensuring full compliance with ACCBC credit, collection, and commercial policies.<br>Operating Context The role operates within the Modern Trade channel in Egypt, covering major hypermarket, supermarket, and mini-market chains – a centralised, contract-driven retail environment where commercial relationships are managed at a corporate level through Annual Agreements and Joint Business Plans. Egypt's Modern Trade landscape is characterised by a concentrated retailer base with significant buying power, complex internal account structures, and high commercial standards for execution, compliance, and financial governance. The role reports to the Modern Trade Sales Manager and directly leads a team of Pre-Sellers and Merchandisers across the assigned account portfolio.<br><br>Key Roles and Responsibilities<br>A. Key Account Management & Contract Execution Enforce the execution of Annual Agreements, commercial terms, growth rebates, and activation calendars with all assigned accounts – ensuring all contractual commitments are delivered accurately and on time. Conduct regular monthly and quarterly business review meetings with key account category managers to align on volume achievement, service levels, and growth opportunities. Act as the primary point of contact for assigned accounts, managing conflicts, handling daily operational escalations, and unlocking new listing opportunities. Track account profitability, reconcile monthly and quarterly invoices against trade investments, and ensure zero unapproved deductions or financial claims from accounts. B. Commercial Execution & Visibility Ensure 100% Core Range distribution and immediate listing of new product launches (NPDs) across all branches of assigned chains. Enforce the agreed Share of Shelf (SOS) and secondary visibility placements – including displays and gondola ends – in coordination with the merchandising team. Plan, execute, and evaluate the ROI of promotional calendars, tailored bundles, and seasonal activations across assigned accounts. C. Field Operations & Merchandising Management Supervise and align with the field merchandising team or agency to ensure 100% adherence to planograms, stock rotation (FEFO), and zero out-of-stock (OOS) situations across all assigned account branches. Conduct regular field visits to key account stores to audit execution, pricing compliance, stock availability, and competitor activity. Collaborate with the demand planning and logistics teams to ensure optimal order fulfilment rates (OTIF) and minimise returns or stock rejections. D. Reporting, Financials & Compliance Analyse and report daily and weekly sales achievements, service levels (Fill Rate), and account aging balance status to the Modern Trade Sales Manager. Own payment collections and aging statements (SOA) to ensure all accounts pay within their agreed credit days – taking immediate corrective measures if credit blocks occur. E. Team Leadership & Management Lead, coach, and motivate the team of Modern Trade Pre-Sellers and Merchandisers, setting clear performance expectations and supporting individual development. Handle team grievances and apply disciplinary measures strictly in line with ACCBC HR Policy and Egyptian Labour Law.<br>Key Performance Indicators<br>Financial & Sales Performance Monthly and quarterly volume and value targets achieved vs. plan per account Gross Margin and Trade Spend Efficiency (ROI) within approved budget thresholds Zero outstanding or unreconciled debit notes or deductions Account Operations Service Level Agreement (SLA) / Order Fill Rate (OTIF) %Core Range Distribution – 100% listing of mandatory SKUs across assigned chains Share of Shelf (SOS) percentage vs. competitors per chain Collection & Compliance Days Sales Outstanding (DSO) matching contract terms100% on-time submission of monthly reconciled Statements of Account (SOA)100% compliance with corporate commercial, credit, and listing policies<br><br>Required Experience and Qualifications<br>Minimum Qualifications Bachelor's degree in Commerce, Business Administration, or a related field. Excellent written and verbal English skills are mandatory – required for corporate emails and business review presentations. Minimum Experience Minimum 5 years of sales experience in FMCG, with at least 2 years specifically handling Modern Trade or Key Accounts in Egypt. Knowledge and Skills High proficiency in analysing commercial financials – P&L, margins, and rebates. Advanced negotiation techniques for corporate-level account discussions. Proficiency in MS Excel and Power Point. Strong corporate presentation capabilities for business review and senior stakeholder engagement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.&nbsp;</p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Supports and collaborates with the sales team by preparing and managing sales quotes. Coordinates with various departments to ensure accurate, timely quote delivery and correct maintenance of customer´s pricing conditions. Maintains and updates quote databases and documentation.<br>Purpose: Offer to our customers the best professional service in quotations, working as a Team together with Sales, contributing in the most efficient way to sales processes.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Prepares sales quotes based on customer requests and pricing guidelines.</span><br>• <span>Coordinates with sales representatives and other departments to gather necessary information for quote preparation.</span><br>• <span>Ensures accuracy and compliance of quotes with company policies and customer requirements.</span><br>• <span>Maintains and updates quote tracking systems and documentation for record-keeping.</span><br>• <span>Communicates with customers to clarify quote details and resolve any discrepancies.</span><br>• <span>Develops standard reports and commercial analysis related to quotes to support the sales performance management.</span><br>• <span>Supports the sales team by providing timely and efficient quote-related administrative assistance.</span><br>• <span>Supports the sales organization to develop or validate Deal/Special Price Agreement/Promotion conditions/Project Quote ensuring completeness, accuracy, and delivering to requester in time.</span><br>• <span>Adheres to the quote/deal/pricing/promotion process, including the pricing compliance policy.</span><br>• <span>Coordinates with Sales and Marketing the correct maintenance of prices of our customers (Strategic customer discounts and net prices/Deals/Special Price Agreements/Promotion conditions/Project Quotes and rebates) ensuring compliance with existing contracts, completeness, accuracy, and delivering to requester in time.</span><br>• <span>Prepares templates together with Legal for the most common contracts (annual contracts with distribution) and exceptional customized addendums/updates for them. Provides information on contracts and agreements signed-off.</span><br>• <span>In some cases, ensures the proper maintenance of information in ICON (and physical contract archive, if applicable), CPQ, SAP and SAP Cloud for Customer (C4C), as well as the correct flow and use of these tools.</span><br>• <span>In some cases, owns the customers' Due Diligence Process (DDPs) process management.</span><br>• <span>Maintains effective communication with internal stakeholders to ensure alignment on quote status and requirements.</span><br>• <span>In case of tender management, manages tenders in every stage of the process, shaping the solution and deciding whether to compete and at what price levels in coordination with cross-functional internal teams. Ensures standardization and optimization of tender process, ensuring that the documentation submitted for tenders complies with the tender and the legal requirements.</span><br>• <span>Provides training to the sales organization on quotation process and tools (updates and new sales employees)</span><br>• <span>Conducts lead qualification process</span><br>• <span>Drives continuous improvement initiatives of the quotation process, ensuring increase of speed, quality and customer satisfaction.</span></p><br><p><span>Critical Experiences</span><br>• Bachelor's degree in Business Administration, Sales, Marketing, Engineering, or a related field to ensure foundational knowledge in sales processes and business operations.<br>• Minimum 2 years of experience in sales support or administrative roles involving quote preparation, coordination with sales teams, and data management to develop practical skills in sales operations.<br>• No specific licenses required; however, proficiency in CRM and sales quoting software (CPQ Configit) certifications is advantageous for effective performance.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our&nbsp;27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.&nbsp;</p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>

<p><h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions, report any problems that take time to solve to his or her direct manager and follow up on the matter.</p> <p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach/bus ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the À la Carte restaurants and fill out a reservation form for each À la Carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager or Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities and services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p> <p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p> <p>Take part in training programmes and departmental internal communication meetings.</p> <p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment. Join all activities which are organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed out etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>At least a vocational high school certificate or a related field or equivalent experience.</li> <li>Proven experience in the same role within the hotel industry.</li> <li>Knowledge of hotel operations, service standards and guest expectations.</li> <li>Effective communication and interpersonal abilities.</li> <li>Detail-oriented and capable of managing multiple tasks and priorities.</li> <li>Flexibility to adapt to a dynamic and fast-paced environment.</li> <li>Fluency in verbal and written English is essential.</li> <li>Additional Russian language is a must, Arabic will be an advantage.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Testing Specialist is responsible for the successful and cost-effective implementation of Amideast Testing programs: ETS: CMD, SAT, PROMETRIC and Miscellaneous tests effectively as per the set policies and procedures. S/he plays an active role in providing customer service and strong public relationship with institutions (schools, academies, universities, and corporates) and create public awareness of Amideast s testing services in the community. S/he will support registration, administration, training; contacting Proctors, Test Center Administrators (TCAs), Test Center Supervisors (TCSs), tracks documents and forms and update databases; complete reporting documentation; consistently ensure that that testing quality and security standards are met; and will actively interact with all stakeholders in a professional and positive manner and all associated logistics.</p><p>RESPONSIBILITIES</p><ul><li>Support testing department members in all projects &amp; tasks assigned</li><li>Perform actively in cross-functional projects teamwork tasks</li><li>Learn all testing product knowledge and act as testing resource for all projects</li><li>Handle testing unit duties (test registrations, back-office work &amp; results)</li><li>Comply with all procedures set forth by the various international test regulations &amp; client s agreement</li><li>Handles onsite &amp; offsite test administrations</li><li>Maintain excellent relationship with all stakeholders including schools, academies, universities, and corporates</li><li>Supervise Test Center Administrators (TCAs), Test Center Supervisors (TCSs ), and Proctors. Support in scheduling their assignments</li><li>Registers candidates for paper and pencil examinations and computer-based examinations by accurately collecting, entering, and verifying candidate information and payment information</li><li>Receive, verify test materials, and securely store them till test date</li><li>Handles all filling system &amp; maintain organized track for storage inventory</li><li>Score, and distribute test scores</li><li>Handle local registration, confirmation with test takers and candidate complaints courteously and promptly</li><li>Monitor the usage and expiration of voucher logs for local registration of international tests</li><li>Complete PROMETRIC certification and pass certification exam annually</li><li>Act as Prometric TCA when needed</li><li>Support in preparing accurate data for invoice, annual business plan, budget, etc</li><li>Respond promptly to testing inquiries and provide information about various testing programs to candidates</li><li>Acts as test day supervisor in Institutional TOEFL and TOEIC examinations for internal and external clients and takes all required security precautions according to set rules &amp; regulations to maintain test security</li><li>Work in remote proctoring project for TOEIC and TOEFL Exams. Handle 2 roles proctor and administrator</li><li>Schedule TOEIC public exams with ETS according to set deadlines and arrange and proctor test administrations.</li><li>Handle online shopping cart and ensure test takers are registered, rescheduled to proper exams, ensure refunds are processed, extract rosters for online registrations, update test policies</li><li>Submit a full report following any event or testing administration regarding policy violations and any issue that occur during the test administration</li><li>Distributes TOEFL, TOEIC and SAT score</li><li>Create additional score reports and mail them to institutions</li><li>Assist in the preparation and distribution of SAT scores</li><li>Coordinate none ETS paper-based exams, online exam activities, and arrange for test events including their staffing and work closely with the client to meet and exceed customer service levels and maintain test security and integrity</li><li>Complete departmental forms by thoroughly and accurately documenting information to provide quality service</li><li>Records and prepares accurate monthly statistics</li><li>Attend ETS &amp; Amideast H.Q meetings, training &amp; calls</li><li>Provide backup support for Testing Unit Representatives during peak hours, shifts and staff absence</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Work closely with several internal departments &amp; grant</li><li>Handles all escalated calls in a professional and positive manner</li><li>Identify customer issues and concerns and respond where needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in any relevant field</li><li>Minimum of 3 - 7 years of work experience preferably in the field of Education/ administration</li><li>High language proficiency in both Arabic and English</li><li>Very good email writing skills</li><li>Very good speaking skills</li><li>Organised</li><li>Project management skills with precise attention to detail, planning, organizing, and ability to work under time pressure</li><li>Strong decision making and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Must be available to work in afternoons/evenings and weekends, for the announced exam dates when requested and as needed. (Additional hours in afternoons to be compensated in other work days)</li><li>Integrity in keeping confidentiality is a must</li><li>Self-motivated</li><li>Able to maintain professional demeanor and appearance</li><li>Proficient use of Microsoft Outlook, Word, Excel, Power point</li><li>English TOEIC score of minimum 800.</li><li>Project Management certification.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>We make Heath Happen: This role operates within the BGIUK Market Unit, with particular focus on BEI. The role is designed to provide Regulatory Compliance Testing for BEI, with particular focus on areas of regulatory interest from local regulators. In addition, supporting the Senior Compliance Manager for BEI to maintain regulatory compliance across BEI. This is a Business facing role in the 2nd line compliance function, providing risk-based compliance testing to Bupa Egypt Insurance (BEI) in addition to supporting BEI Senior Compliance Manager in delivering their objectives.</p><p>How you ll help us make health happen:</p><ul><li>Liaise with the three Lines of defence as required to help focus attention on key areas of regulatory risk.</li><li>Support the Senior Compliance Manager by developing the compliance testing plan using a risk-based approach.</li><li>Provide effective regulatory assurance of BEI s business activities, processes, systems and controls through an effective, risk-based compliance testing activities and program.</li><li>Assess operational processes and procedure in line with regulatory best practice requirements.</li><li>Undertake testing on compliance with all regulatory requirements for BEI and other regional businesses as requested from time to time using a risk-based approach and in line with the annual approved compliance testing plan.</li><li>Working collaboratively with internal audit and 2nd line assurance team.</li><li>Identify and report matters that may warrant further assurance or investigation work by Assurance or Audit functions.</li><li>Responsible for the implementation and delivery of agreed Compliance plans in so far as it relates to regulatory compliance testing.</li><li>Support the implementation of regulatory change and key strategic initiatives by undertaking post implementation reviews as required.</li><li>Work in partnership with business functions, to identify and mitigate regulatory risk within the business as part of assurance activity.</li><li>Develop and maintain strong relationships with business managers and challenging senior management on their compliance control environment.</li><li>Attend any local compliance and risk forums as required by the Senior Compliance Manager</li><li>Develop a deep knowledge of business operations to enable effective challenge across all aspects of the regulated entities.</li><li>Maintain a detailed understanding of the current and future regulatory themes and industry good practice and feed this into business systems and controls.</li><li>Support Compliance senior management in the attendance at industry working parties, addressing regulatory, compliance and consumer issues.</li><li>Liaise and collaborate positively with other risk and compliance teams to support the overall compliance agenda within Bupa and improvement in the overall control framework.</li><li>Support Senior management in achieving the objectives of the Compliance function and in embedding a strong compliance and conduct culture across the regulated entities.</li><li>Support, escalate and challenge the investigation and resolution of regulatory incidents and breaches.</li><li>Assist Senior Management in embedding a compliance and conduct culture throughout the business.</li><li>The role has direct communication and escalation lines to the Head of Compliance BG International and Africa CRO where conflicting regulatory interpretations arise.</li></ul><p>Experience required:</p><ul><li>Proven managerial experience in a compliance or internal audit function, preferably in an insurance business.</li><li>Experience of the regulatory environment and key regulatory regimes, particularly the Egyptian market.</li><li>Familiar with working in a 3LOD model with a track record of delivering high-quality compliance reports.</li><li>Good communicator and able to demonstrate how they have helped influence the risk strategy (including risk appetite) of a regulated business.</li><li>In-depth knowledge of regulatory requirements.</li><li>Proven ability to draw out and articulate regulatory themes so the business can be on the front foot in considering areas of potential regulatory concern.</li><li>Ability to proactively assess and analyse relevant risks and advise on effective risk mitigation plans.</li><li>Strong analytical and critical thinking skills with ability to identify root causes, draw conclusions, articulate findings and distil complex issues into clear themes and executive insights.</li><li>Proven track record in applying good judgement based on business information and assessment frameworks to determine the degree of business and regulatory risk posed by actions and issues within the business</li><li>Excellent communication and written skills (Arabic and English).</li><li>Able to explain detailed and complex rules and themes in a way that senior management and the business can understand and act upon.</li><li>Strong stakeholder management and organisations skills, with the ability to effectively manage expectations, coordinate across stakeholders and deliver testing activities in line with the agreed timelines.</li><li>Objective and fair with a strong presence and ability to challenge effectively at all levels.</li><li>High level of personal confidence, able to lead and manage change through influence and persuasion and to challenge business decision makers</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Proven managerial experience in a compliance or internal audit function, preferably in an insurance business.</p><p>Experience of the regulatory environment and key regulatory regimes, particularly the Egyptian market.</p><p>Familiar with working in a 3LOD model with a track record of delivering high-quality compliance reports.</p><p>Good communicator and able to demonstrate how they have helped influence the risk strategy (including risk appetite) of a regulated business.</p><p>In-depth knowledge of regulatory requirements.</p><p>Proven ability to draw out and articulate regulatory themes so the business can be on the front foot in considering areas of potential regulatory concern.</p><p>Ability to proactively assess and analyse relevant risks and advise on effective risk mitigation plans.</p><p>Strong analytical and critical thinking skills with ability to identify root causes, draw conclusions, articulate findings and distil complex issues into clear themes and executive insights.</p><p>Proven track record in applying good judgement based on business information and assessment frameworks to determine the degree of business and regulatory risk posed by actions and issues within the business</p><p>Excellent communication and written skills (Arabic and English).</p><p>Able to explain detailed and complex rules and themes in a way that senior management and the business can understand and act upon.</p><p>Strong stakeholder management and organisations skills, with the ability to effectively manage expectations, coordinate across stakeholders and deliver testing activities in line with the agreed timelines.</p><p>Objective and fair with a strong presence and ability to challenge effectively at all levels.</p><p>High level of personal confidence, able to lead and manage change through influence and persuasion and to challenge business decision makers</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Product Manager will join our MEA &amp; India Nalco Water Product Line Management Team to help our customers meet their goals, drive value delivery to differentiate Ecolab from our competition, and impact the achievement of our ambitious growth targets . The product manager will be responsible for the continuous development of several product lines to enable our customers to meet their operational &amp; sustainability goals and achieve profitable growth for Ecolab. What will you do? Partner with one or more Nalco Water divisions to drive growth by collaborating on the Innovation projects and strategic growth bets. Based on an understanding of our customer needs, continuously develop &amp; optimize a portfolio of water treatment products to enable sustainable and profitable growth aligned with divisional priorities/goals and an understanding of our customers needs. Own a healthy offering with differentiated, cost competitive and regulatory compliant products to create customer value Collaborate with global &amp; regional RD&amp;E and divisional marketing teams to develop and commercialize new offerings and to lead cross divisional innovation projects in the IMEA region to meet our financial targets. Drive the improvement of the portfolio competitiveness through cost savings/avoidance projects with cross functional teams. Support the sales teams with marketing materials such as a product compendium, product selection guides and corresponding training. Own competitive intelligence and market analysis to identify market trends to meet unmet customer needs and to propose M&amp;As Stay current on market standards, trends and practices and understand impact on Ecolab product line and business. What s in it for you: Be part of a team managing a portfolio of 500+ products that generate $300M+ of sales across 5 divisions (Light, Heavy, Paper, Mining &amp; Downstream) in a dynamic &amp; high growth region The opportunity to take on some of the world s most meaningful challenges, helping customers with their water, food safety, health and climate goals. The ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. A flexible and autonomous work atmosphere. An international company culture where safety is key and offers various possibilities for personal development and career growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications:</strong> Education: Chemist, chemical engineer, or related engineering or science educations with a bachelor or master 8 years + experience in the water treatment industry. Business-to-business marketing experience. Ability to relate to influential people and complex organizational structures strong interpersonal and relationship building skills. Project Management skills. <strong>Preferred Qualifications:</strong> MBA, preferably in Marketing</p><p></p></section>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur&nbsp;<strong>Fettah Tamince</strong>, who desired to create cities within cities.</p><br><p>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.</p><br><p>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.</p><br><p><strong>Brand Network:</strong></p><br><p>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p><br><p>With a global presence, Rixos Hotels &amp; Resorts are renowned for providing guests of all ages and interests with the&nbsp;<strong>ultimate all-inclusive experience</strong>.</p><br><p>With&nbsp;<strong>all-inclusive, all-exclusive</strong>&nbsp;<strong>programming</strong>&nbsp;and&nbsp;<strong>services</strong>, we cater for every member of the&nbsp;<strong>family and we are always where our guests want us to be!</strong></p><br><p><strong>What is special about Rixos Service?</strong></p><br><p>A culture of noticing the little things and knowing that the little things have always been the big things!</p><br><p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?</p><br><p><em>Apply now, join Rixos and make a difference in others’ life!</em></p><br><br>Job Description<br><br><ol><li>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</li><li>Compiles and distributes list of anticipated services and amenities to relevant departments.</li><li>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</li><li>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</li><li>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</li><li>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</li><li>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Writes down any comments, requests, suggestions and complaints received from guests during the day.</li><li>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</li><li>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</li><li>Works in coordination with all departments and ensures the flow of necessary information.</li><li>Follows the VIP procedures and greets VIP guests and bid them farewell.</li><li>Walks agency representatives and potential guests around the facility.</li><li>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</li><li>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</li><li>Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail.</li><li>Responds to guest inquiry forms and all written suggestions, complaints etc.</li><li>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least High School Degree.</li><li><strong>Experience: </strong>At least 4 years of experience in the industry.</li><li><strong>Foreign Language: </strong>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li><strong>Courses and Training: </strong>Prior attendance in seminars and trainings related to the job.</li><li><strong>Computer Literacy: </strong>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li><strong>Skills: </strong>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul><br>Additional Information<br><br><p><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p> <p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and emails them to all of the department managers.</p> <p>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>Works in coordination with all departments and ensures the flow of necessary information.</p> <p>Follows the VIP procedures and greets VIP guests and bids them farewell.</p> <p>Walks agency representatives and potential guests around the facility.</p> <p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p> <p>Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a bachelor’s degree.</p> <p><strong>Experience:</strong> At least 4 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on experience.</p> <p>Instructs colleagues that are less experienced on how to address guests.</p> <p>Expected to use complex devices and equipment related to the job.</p> <p>Expected to possess technical knowledge about the methods, techniques and processes related to the job and perform jobs that require experience in the field.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>