وظائف مطور تجربة مستخدم في مصر

-عن الشركة:شركة هامرز هي شركة رائدة في صناعة وسائل النقل الخفيف، متخصصة في تصنيع هياكل المركبات المعدنية، الأنظمة الميكانيكية، و نؤمن بالابتكار والجودة ونسعى لأستقطاب محاسب عام (نائب مدير حسابات )المهام والمسؤوليات:إثبات وتسجيل القيود المحاسبية اليومية (حسابات الموردين، العملاء، الخزينة، والبنوك). إعداد القوائم المالية الدورية والسنوية (قائمة الدخل، الميزانية العمومية، التدفقات النقدية). إجراء التسويات البنكية ومطابقة الأرصدة بشكل شهري. إعداد الإقرارات الضريبية (ضريبة القيمة المضافة، ضريبة الدخل، ضريبة الخصم والتحصيل) وضمان الالتزام بالقوانين الضريبية المحلية. إدارة سجلات الأصول الثابتة وحساب الإهلاكات الخاصة بها. المشاركة في إعداد الموازنات التقديرية ومراقبة المصروفات الفعلية ومقارنتها بالمستهدفة. إعداد تقارير مالية دورية للإدارة العليا لبيان الموقف المالي للشركة. التنسيق والتعاون الكامل مع المحاسبين القانونيين والمراجعين الخارجيين لتسهيل عملية المراجعة السنوية. المؤهلات والخبرات المطلوبة:درجة البكالوريوس في المحاسبة أو العلوم المالية. خبرة عملية لا تقل عن [7] سنوات في وظيفة محاسب عام. إجادة تامة للتعامل مع البرامج المحاسبية والأنظمة الإدارية (مثل: SAP, Oracle, Odoo, QuickBooks). مستوى متقدم في استخدام برامج Microsoft Office، وتحديداً Excel. دراية واسعة بالمعايير الدولية لإعداد التقارير المالية (IFRS) وقوانين الضرائب المحلية. مهارات تحليلية ممتازة، دقة عالية في التعامل مع الأرقام، واهتمام شديد بالتفاصيل. مهارات تواصل فعالة والقدرة على العمل ضمن فريق وتحت ضغط. المميزات الإضافية:راتب أساسي مجزٍ يُحدد بناءً على الخبرة والمقابلة. تأمين طبي وتأمين اجتماعي شامل. بيئة عمل احترافية وداعمة للتطور المهني مواصلات على الشركه خط سير ( العبور - عين شمس - موقف السلام - عدبى منصور - دائرى شبرا الخيمه - الشرقيه ) <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، وجبات</li></ul>

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين اجتماعي، سكن، ساعات إضافية</li></ul>

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

يفضل قرب السكن من العبور او السلام او الأماكن المحيطة بها عدد ساعات الشيفت 8 ساعات يوجد مواصلات من المصنع الي المرج ومن المرج الي المصنع فقط  يجيد التعامل مع الحاسب الالي خبرة بالدورة المستندية للمخازن <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين اجتماعي، بدل انتقال، سكن</li></ul>

يقوم بمراجعة الكميات ومقارنتها بالفواتير مسئول عن متابعة الأكواد و الأصناف وفحص و استلام المنتجات و تخزينها.استيفاء أمر الاستلام وتسجيله على نظام الخاص بالشركة.التأكد من استلام الكمية المطلوبة.الالتزام بتعليمات السلامة والصحة المهنية.مراقبة مستويات المخزونرفع تقارير يومية أو أسبوعية توضح حركة البضائع وحالة المخزون.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، سكن، ساعات إضافية</li></ul>

تعلن إحدى الشركات الرائدة في مجال خدمات البترول والغاز والكائنة بمدينة نصر عن حاجتها لتعيين أمين مخزن.المتطلبات:خبرة لا تقل عن سنتين في مجال أمناء المخازن.إجادة اللغة الإنجليزية بمستوى جيد.مهارات جيدة في تنظيم المخازن وإدارة المخزون.يُفضل أن يكون المتقدم من سكان مدينة نصر أو المناطق المجاورة.إذا كنت تستوفي الشروط المذكورة وترغب في الانضمام إلى فريق العمل، يُرجى إرسال السيرة الذاتية (CV).<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي، سكن، ساعات إضافية</li></ul>

مطلوب مدير مشتريات خبرة في مجال الحلويات والاطعمة والفنادق منطقة العمل في العبور خبرة لا تقل عن 10 سنوات مدير مشتريات في المجال السن من 35وحتي 45 سنة يوجد تامين اجتماعي وتوفير مواصلات <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي، بدل انتقال، سكن</li></ul>

GMP-food safety courses-HACCP-GHP-ISO22000

<p>فنيين تكييف تركيبات وصيانة بخبرة أو بدون خبرة للعمل بشركة رائدة في مجال التكييف</p><p>رواتب مجزية تحدد حسب الخبرة</p><p>تامين طبي واجتماعي</p><p>حوافز شهرية&nbsp;</p>

فريقنا في Howeyah ينمو، ونبحث عن مختص تحسين محركات بحث محترف للانضمام إلينا للعمل بدوام كامل عن بعد <br>يجب أن يحظى المرشح الأنسب بسجل حافل في تطوير وتنفيذ استراتيجيات ناجحة، مع خبرة أساسية ومباشرة في منصات التجارة الإلكترونية (تحديدًا Salla - Zid - Word Press) والمواقع ذات البرمجة الخاصة وشوبيفاي وماجنتو.<br>◀️ أهم المسؤولياتبحث الكلمات المفتاحية وتحليل نية البحث للأسواق المستهدفةتحليل المنافسين وتحديد الفرص والثغرات في استراتيجياتهمإعداد خرائط الكلمات المفتاحية بشكل هرمي (دولة → مدينة → قسم/فئة) للمشاريع الكبيرةمراجعة وتحسين سرعة الموقع وبنية الروابط والفهرسة وملفات الروبوت وخرائط الموقعالتأكد من تطبيق البيانات المنظمة (سكيما) بشكل صحيحمتابعة وحل مشاكل الزحف عبر جوجل سيرش كونسولالتنسيق مع فريق البرمجة لتطبيق التحسينات الفنيةتحسين عناصر الصفحة (النصوص البديلة والتعريفية والعناوين) وفق أفضل الممارساتمراجعة توزيع الكلمات المفتاحية وكثافتها ضمن المحتوىالتنسيق مع كاتب المحتوى لضمان توافق النصوص مع معايير السيو دون التأثير على جودة القراءةبناء الروابط الخلفية وفق الاستراتيجيات الآمنة (وايت هات)متابعة وتحليل ملف الروابط الخلفية وإزالة الروابط الضارة عند الحاجةبناء علاقات مع مواقع ومنصات موثوقة لتعزيز سلطة الموقعمتابعة تطور الترتيب والزيارات العضوية ومعدلات التحويل ونتائج الذكاء الاصطناعياستخدام أدوات التحليل لمتابعة الأداء (مثل سيمراش واتشرف وهوية رانك... إلخ)تقديم مقترحات تحسين مستمرة بناءً على تحليل البيانات الفعليةتوظيف الذكاء الاصطناعي التوليدي في تسريع عمليات البحث والتحليل اليومي والنتائجالعمل على نقاط الفوز السريعة وتقديم خطط للتصدر قصيرة وطويلة الأمدمشاركة الأدوات والتقنيات الجديدة المفيدة مع الفريق لتحسين الإنتاجية العامة<br><br>◀️ المؤهلات المطلوبة1- خبرة عملية لا تقل عن 4 سنوات في مجال السيو.2- خبرة عملية مُثبتة في التعامل مع منصات التجارة الإلكترونية.3- إتقان شامل لأدوات SEO المختلفة.4- مهارات تحليلية قوية والقدرة على تحويل البيانات إلى خطط عمل.5- مهارات تواصل ممتازة والقدرة على العمل بفاعلية ضمن فريق.<br>◀️ ما نقدمهراتب مجزٍ يُحدد بناءً على الخبرة.نظام مكافآت قائم على مؤشرات الأداء (KPIs) الخاصة بالعملاء.بيئة عمل مرنة بالكامل (عن بعد) وداعمة للتطور المهني.<br>◀️ تفاصيل العملدوام كامل، 8 ساعات يوميًا، 6 أيام أسبوعيًا (الإجازة الجمعة).<br>◀️ آلية التقديممن يجد في نفسه الكفاءة ويستوفي الشروط، يُرجى إرسال السيرة الذاتية (CV) وملف الأعمال (Portfolio) إلى:البريد الإلكتروني: info@howeyah.com<br>⚠️ ملاحظات هامةسيتم التواصل مع المرشحين المناسبين خلال 24 ساعة.الوظيفة متاحة للمتفرغين فقط (غير المرتبطين بدوام آخر أو دراسة).يُشترط توفر إنترنت مستقر وجهاز حاسب آلي مناسب.يرجى إرسال عنوان الايميل بالصيغة التالية (اسمك ثلاثي - مختص تحسين محركات البحث)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description Platinum Education Services helps adults across the UK access fully funded university degrees. We're looking for a results-driven recruitment professional who thrives on performance and sales. This role is phone-based, target-focused and comes with high earning potential. You’ll be speaking to warm leads, qualifying them, and guiding them through the first steps of applying to university.<br>This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand needs from the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs.<br>Responsibilities Ensure that established design standards are consistently and appropriately applied within design work Engage with product management, engineering, business stakeholders, and third-party vendors to understand project Develop and present documentation, user flows, annotated wireframes, and interactive prototypes Leverage user testing make product improvements<br>Qualifications Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, or a related field of study2+ years' of experience in design Proficient in visual design and wireframing tools<br>This is an in-person role based in our Cairo office (Sheraton). Candidates must: live in a daily commutable vicinity. be fluent in English with a strong portfolio to showcase your graphic & motion design work. If you do not meet this requirement, please do not apply.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role:</h4> <p>The Guest Experience Agent at Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p> <h4>What you will do:</h4> <ul> <li>Handle all guest interactions with the highest level of hospitality and professionalism.</li> <li>Accommodate special requests whenever possible.</li> <li>Manage daily guest interactions and resolve glitches.</li> <li>Assist customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li> <li>Support other departments during busy periods.</li> </ul> <h4>Daily function:</h4> <ul> <li>Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li> <li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li> <li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li> <li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li> <li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li> <li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li> <li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li> <li>Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li> <li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li> </ul> <h4>What you bring</h4> <p><strong>Required skills & knowledge:</strong></p> <ul> <li>A working knowledge of division operations, typically gained through on-the-job experience.</li> <li>Ability to operate computer equipment and other department systems.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> <p><strong>Experience & expertise:</strong></p> <ul> <li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li> <li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li> </ul> <p><strong>Guest interaction & service:</strong></p> <ul> <li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li> <li>Provide exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li> </ul> <p><strong>Complaint handling & problem solving:</strong></p> <ul> <li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li> <li>Always maintain a positive attitude, even during challenging or busy periods.</li> </ul> <p><strong>Multi-tasking & operational involvement:</strong></p> <ul> <li>Demonstrate the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li> <li>Actively participate in operations and role model excellent service to both guests and employees.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li> <li>Complimentary dry cleaning for employee uniforms</li> <li>Complimentary employee meals</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position</li> <li>Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li> <li>Shifts typically range between 8 to 10 hours depending on operational needs</li> </ul> <p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About iSchool<p>iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a <strong>Customer Excellence Specialist</strong> who is passionate about creating a smooth and enjoyable customer experience through our website and chatbot.</p><br>Job Summary<p>As a Customer Excellence Specialist, you'll be responsible for making sure our website chatbot is working smoothly and providing customers with the right information. You'll regularly test chatbot conversations, identify areas for improvement, and work with different teams to make the customer journey as simple and effective as possible.</p><br><p>If you enjoy solving problems, analyzing customer behavior, and improving digital experiences, we'd love to hear from you.</p><br>Responsibilities<ul><li> Monitor the chatbot and make sure it is working properly every day. </li><li> Test chatbot conversations and fix any issues or broken flows. </li><li> Update chatbot responses and FAQs to keep information accurate and up to date. </li><li> Analyze customer interactions to identify common questions and improvement opportunities. </li><li> Work closely with the Product, Marketing, and Customer Support teams to improve the chatbot experience. </li><li> Track chatbot performance and customer feedback to recommend improvements. </li><li> Ensure customers can easily reach a support agent when needed. </li><li> Document chatbot workflows and any updates or changes. </li><li> Help improve the overall customer journey across our website.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About iSchool<p>iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a <strong>Customer Excellence Specialist</strong> who is passionate about creating a smooth and enjoyable customer experience through our website and chatbot.</p><br>Job Summary<p>As a Customer Excellence Specialist, you'll be responsible for making sure our website chatbot is working smoothly and providing customers with the right information. You'll regularly test chatbot conversations, identify areas for improvement, and work with different teams to make the customer journey as simple and effective as possible.</p><br><p>If you enjoy solving problems, analyzing customer behavior, and improving digital experiences, we'd love to hear from you.</p><br>Responsibilities<ul><li> Monitor the chatbot and make sure it is working properly every day. </li><li> Test chatbot conversations and fix any issues or broken flows. </li><li> Update chatbot responses and FAQs to keep information accurate and up to date. </li><li> Analyze customer interactions to identify common questions and improvement opportunities. </li><li> Work closely with the Product, Marketing, and Customer Support teams to improve the chatbot experience. </li><li> Track chatbot performance and customer feedback to recommend improvements. </li><li> Ensure customers can easily reach a support agent when needed. </li><li> Document chatbot workflows and any updates or changes. </li><li> Help improve the overall customer journey across our website.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.</li></ul><br><p><b>Daily Function:</b></p><br><br><p>Daily duties include, but are not limited to:</p><br><br><ul><li>&nbsp;Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li>&nbsp;Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Required Skills &amp; Knowledge:</b></p><br><br><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian</li></ul><p><b>Experience &amp; Expertise:</b></p><br><br><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.</li></ul><p><b>Guest Interaction &amp; Service:</b></p><br><br><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.</li></ul><p><b>Complaint Handling &amp; Problem Solving:</b></p><br><br><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.</li></ul><p><b>Multi-tasking &amp; Operational Involvement:</b></p><br><br><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.</li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>Full-time position</p><br><br><p>• Flexible availability required including early mornings, evenings, weekends, and holidays as needed<br>• Shifts typically range between 8–10 hours depending on operational needs</p><br><br><p>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.</p><br><br><br><br><br><br><br> </div>