وظائف مطور واجهة المستخدم في مصر

Job Title Front Office Executive / Receptionist Job Summary We are looking for a friendly, professional, and well-organized Front Office Executive to be the first point of contact for visitors, clients, and employees. The successful candidate will manage reception activities, handle calls and correspondence, coordinate appointments, and provide excellent customer service while maintaining a professional front-office environment.location : Down Townworking hours : 12 PM- 08 PMKey Responsibilities Welcome and greet visitors, clients, and guests professionally. Answer, screen, and direct incoming telephone calls. Manage reception inquiries and provide accurate information. Schedule and coordinate appointments and meetings. Receive, sort, and distribute incoming mail and deliveries. Maintain visitor records and front-office documentation. Coordinate with internal departments to support daily office activities. Manage meeting rooms and assist with meeting arrangements. Handle basic administrative and clerical tasks. Maintain a clean, organized, and welcoming reception area. Monitor office supplies and coordinate replenishment when required. Maintain confidentiality of company and visitor information. Provide excellent customer service and handle requests professionally. Perform other administrative duties as assigned. Requirements Diploma or bachelor’s degree in Business Administration, Hospitality, or a related field. Previous experience in front office, reception, customer service, or administration is preferred. Excellent communication and interpersonal skills. Professional appearance and positive attitude. Good organizational and time-management skills. Ability to multitask and work effectively under pressure. Good knowledge of Microsoft Office applications. Fluency in English is preferred; additional languages are an advantage. Key Skills Customer service Communication Telephone etiquette Organization and coordination Problem-solving Time management Attention to detail Professionalism Microsoft Office Working Conditions This is a full-time front-office position requiring regular interaction with visitors, clients, employees, and external service providers. Success in This Role The ideal candidate will create a positive first impression, ensure smooth reception operations, respond quickly to requests, and contribute to an organized and professional workplace.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Greeting and checking in/out guests efficiently while verifying registration information and processing payments.<br> Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions.<br> Handling guest inquiries, complaints, and special requests to ensure a positive experience.<br> Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records.<br> Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities.<br> Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property.<br> Following brand standards and company policies to ensure consistent service quality.<br> Manage online, phone and in-person room reservations.<br> Welcome guests, check them in, distribute room keys and explain the hotel’s amenities.<br> Take payment from customers.<br> Respond to guests’ issues and complaints in a friendly, timely manner.<br> Explain local amenities and attractions to guests.<br> Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in hotel management or equivalent.</li> <li>At least two years of customer service experience.</li> <li>One year of front desk experience in the hospitality industry.</li> <li>Excellent verbal communication skills.</li> <li>Availability to work shifts, including evenings, weekends and holidays.</li> <li>Ability to solve client issues in a friendly and timely fashion.</li> <li>Friendly and welcoming demeanor.</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset.</li> <li>Prior experience working with Opera or a related system.</li> <li>Fluency in English.</li> <li>Additional languages are a plus.</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description Nour Boutique Hotel is a luxury beachfront property offering 16 carefully designed rooms that create a serene and tranquil atmosphere. The hotel emphasizes meticulous attention to detail, ensuring each guest experiences an exceptional and personalized stay. The team is dedicated to providing outstanding service, catering to guests’ needs with professionalism and warmth. In addition to relaxation, the hotel serves as a wellbeing venue, featuring spa treatments, yoga by the beach, and other wellness offerings that promote holistic rejuvenation for mind, body, and soul. Role Description The Front Desk Receptionist is a full-time, on-site role based in Egypt, responsible for delivering a welcoming and professional first impression to all guests. Day-to-day tasks include greeting and checking in guests, managing reservations, handling check-out procedures, and answering phone calls and inquiries. The role involves coordinating with housekeeping and other hotel departments, maintaining accurate records and documentation, and processing payments. The Front Desk Receptionist also supports guests with information about hotel services, local attractions, and wellbeing offerings, while ensuring a calm and organized lobby environment. Qualifications Strong customer service skills with the ability to provide courteous, efficient support to guests whilst retaining the Nour Boutique Hotel Concept. Effective communication skills, including clear verbal and written interaction with guests and team members. Professional phone etiquette and experience handling calls, inquiries, and reservations. Receptionist duties experience, including operating front desk and managing team, preparation for guest check-in/check-out, reservation management, and guest assistance. Clerical skills such as record keeping, data entry, and basic administrative tasks. Previous experience in hospitality or front desk roles is a must. Ability to work flexible shifts, including weekends and holidays, as required by hotel operations. Proficiency with reservation systems and basic computer applications is preferred. Professional appearance, reliability, and a friendly, service-oriented attitude. Fluency in English & Arabic is essential; additional language skills are considered an asset. General ability to multi task and retain conscienciousness to complete tasks in a timely manner.

Company Description 101 Clinics is a luxurious medical hub in Egypt dedicated to holistic, professional care and exceptional health services. The clinic connects cosmetic, physical and mental, healthcare to support overall well-being. Located in a modern, upscale setting, 101 Clinics focuses on providing a high-quality patient experience in every interaction. The team is committed to integrated, patient-centered care that reflects the values of a holistic medical center. Role Description This is a full-time, on-site Front Desk Receptionist role based in New Cairo. The Front Desk Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out procedures, and answering phone calls and inquiries in a professional manner. Daily tasks include scheduling and confirming appointments, maintaining accurate patient records, handling basic clerical duties, and coordinating with clinical staff to ensure smooth patient flow. The role also involves managing the reception area, providing courteous customer service, and supporting administrative processes that uphold the clinic’s standards of care. Qualifications Candidates should possess strong receptionist and front desk skills, including experience with Receptionist Duties and basic Clerical Skills. Candidates should possess excellent communication abilities, including clear verbal and written Communication and professional Phone Etiquette. Candidates should possess solid Customer Service skills, with a focus on creating a welcoming, patient-centered experience. Relevant experience in a medical or clinic setting is beneficial, including familiarity with appointment scheduling and patient record handling. Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are preferred. Proficiency with office software and clinic management systems, along with fluency in English and Arabic, is an advantage.

Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately<br> Answering screening and forwarding incoming phone calls<br> Direct visitors to the appropriate person and office<br> Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)<br> Provide basic and accurate information in person and via phone/email.<br> Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)<br> Order front office supplies and keep an inventory of stock.<br> Track and order office equipment and supplies.<br> Update calendars and schedule meetings.<br> Scheduling Meeting room reservations.<br> Keep updated records of office expenses and costs.<br> Follow up with the office boys (Scheduling, performance follow-up, Office setup & cleaning).<br> Handling the office maintenance and monthly payments (Electricity, Internet, office rent, and any other office governmental payments).<br> Manage & follow up office purchasing requests.<br> <br><br><br><br>Requirements<br><br> <br> Proficiency in Microsoft Office Suite.<br> Hands-on experience with office equipment (e.g. machines and printers)<br> Professional attitude and appearance<br> Solid written and verbal communication skills<br> Ability to be resourceful and proactive when issues arise.<br> Excellent organizational skills<br> Bachelor’s degree<br> Proven work experience as a Receptionist, Front Office Representative, or similar role for 4 years at least<br> Multitasking and time-management skills, with the ability to prioritize tasks.<br> Customer service attitude<br> Previous success in an administrative role<br> Experience in refining and developing processes.<br> Proficient in English (oral and written).<br><br>Skills: Proficiency in Microsoft Office Suite.<br>Hands-on experience with office equipment (e.g. machines and printers)<br>Professional attitude and appearance<br>Solid written and verbal communication skills<br>Ability to be resourceful and proactive when issues arise.<br>Excellent organizational skills<br>Bachelor’s degree<br>Proven work experience as a Receptionist, Front Office Representative, or similar role for 4 years at least<br>Multitasking and time-management skills, with the ability to prioritize tasks.<br>Customer service attitude<br>Previous success in an administrative role<br>Experience in refining and developing processes.<br>Proficient in English (oral and written).

Company Description'The Address Investments' is a leading real estate company in Egypt and the Middle East, dedicated to providing clients with their dream homes through a variety of developments. With a focus on properties in Egypt and the Middle East, we aim to turn real estate dreams into a rewarding reality. Our proactive team maintains high standards to set ourselves apart in the real estate market, offering homes in hundreds of projects.<br>Role Description This is a full-time on-site role for a Front Desk Receptionist at The Address Investments in New Cairo. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.<br>Qualifications Phone Etiquette and Receptionist Duties Clerical Skills Effective Communication and Customer Service Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite Previous experience in a similar role is a plus Bachelor's degree or equivalent

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <ul> <li>Greet guests warmly upon arrival and ensure a smooth check-in process.</li> <li>Check guests in and out according to hotel policies, including handling payment and issuing room keys.</li> <li>Assist with special requests, upgrades, and room assignments based on availability.</li> <li>Provide guests with information about hotel facilities, amenities, and local attractions.</li> <li>Handle requests for services such as transportation, wake-up calls, and dining reservations.</li> <li>Resolve guest complaints or issues promptly and escalate to management when necessary.</li> <li>Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met.</li> <li>Answer phones and other communications in a professional manner.</li> <li>Maintain accurate records of charges and payments.</li> <li>Handle cash, credit card transactions, and provide change or receipts as necessary.</li> <li>Update guest information in the hotel management system.</li> <li>Monitor hotel security by ensuring that guests’ identities are verified during check-in.</li> <li>Ensure that all guest-related safety protocols and procedures are followed.</li> <li>Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue.</li> <li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li> <li>Conduct courtesy calls to in-house guests and maintain records.</li> <li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> • Positive orientation<br> • Operational decision making<br> • Self-development and management</p> <p><strong>Leading others</strong><br> • Developing an empowered team<br> • Leading an engaged and diverse team<br> • Communication</p> <p><strong>Leading the business</strong><br> • Advocating guest passion<br> • Business planning and analysis<br> • Business improvement and change</p> <h4>Experience, certificates, education</h4> <ul> <li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li> <li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li> <li>Proficient in English language (verbal and written); Russian language proficiency is an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Must be flexible in terms of working hours.</li> <li>A hospitality diploma is an asset.</li> <li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>You are about to apply for a certified Top Employer 2026</p> <p>Ready to be part of one of the Market Leaders in Egypt? Apply now<br>Raya Smart Buildings; one of Raya’s subsidiaries is hiring a&nbsp;<b>Front Desk Executive</b></p> <p><b>What will you do?</b></p> <ul> <li>Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival</li> <li>Answer the phone in a timely manner</li> <li>Responsible for permission cycle by Coordinating with the duty manager, making follow-up, and making sure of delivering it to the security team</li> <li>Responsible for receiving the payment for the events, cashless system and some classes of multipurpose rooms and delivering it to the finance team or the responsible</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Description Dawi Clinics is a growing network of medical clinics established to provide Egyptian families with comprehensive healthcare services. The clinics focus on delivering high-quality medical care and distinctive health programs aligned with international standards. Dawi Clinics aims to create a welcoming, patient-centered environment that supports individuals and families across a wide range of medical needs. Team members are encouraged to contribute to continuous improvement in service quality and patient satisfaction.<br>Role Description This is a full-time, on-site Front Desk Receptionist role based in Damanhur. The Front Desk Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out procedures, and directing patients to the appropriate medical staff or clinic area. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining accurate patient records in the clinic’s systems. The role also involves handling clerical duties such as filing, data entry, and document preparation, while ensuring a clean and organized reception area. The receptionist will work closely with clinical and administrative staff to support smooth operations and provide respectful, professional customer service to all patients.<br>Qualifications<br> <br>Strong customer service and communication skills, with the ability to interact professionally and respectfully with patients and colleagues. Proficiency in receptionist duties, including greeting visitors, managing patient flow, and coordinating appointments. Effective phone etiquette skills, including answering calls, routing inquiries, and providing clear information. Solid clerical skills, such as data entry, filing, organizing documents, and working with basic office software. Ability to maintain confidentiality and handle sensitive patient information in accordance with clinic policies. Attention to detail, reliability, and strong time-management skills in a fast-paced clinical environment. Previous experience in a medical or clinic reception role is preferred but not required. High school diploma or equivalent; additional training in administration or healthcare support is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description Established in 2023, Seven Stays is redefining hospitality in Egypt with three prime locations and a passion for exceptional service. We offer a perfect blend of quality, comfort, and value through thoughtfully designed rooms and unforgettable guest experiences. Our mission is to make every stay remarkable, and this is just the beginning as we continue to grow and raise the bar in the world of hospitality.<br>Front Desk Staff – Seven Stays Location: Cairo / Giza Employment Type: Full-Time Industry: Hospitality About the Role Seven Stays is looking for experienced and professional Front Desk Staff to join our growing hospitality team. You will be responsible for managing daily front desk operations, welcoming guests, handling reservations, responding to guest requests, and ensuring a smooth and professional guest experience from check-in to check-out. Responsibilities Welcome guests and handle check-in and check-out procedures. Manage reservations, extensions, cancellations, and room assignments. Respond to guests through phone, Whats App, email, and booking platforms. Handle guest requests and complaints professionally and efficiently. Coordinate with housekeeping, maintenance, and other departments. Follow up on guest requests until they are fully resolved. Process and record guest payments accurately. Maintain accurate guest information and reservation records. Monitor daily arrivals, departures, and room status. Complete proper shift handovers and communicate pending matters. Maintain Seven Stays' service standards at all times. Requirements Minimum 2 years of Front Desk experience in hotels or hospitality is required. Good command of English and Arabic. Previous experience using a PMS (Property Management System). Strong communication and customer service skills. Professional appearance and attitude. Good problem-solving skills. Ability to multitask and work under pressure. Flexible to work rotating shifts, weekends, and public holidays. Reliable, punctual, and detail-oriented. Important: Candidates without at least 2 years of relevant hotel/hospitality Front Desk experience will not be considered. How to Apply Apply through Linked In with your updated CV.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Front Office Supervisor</strong>, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery</li><li>Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback</li><li>Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues</li><li>Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency</li><li>Manage special projects: Lead department initiatives or ad-hoc assignments<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Additional Information £13.83<br><br>Job Number 26121502<br><br>Job Category Rooms & Guest Services Operations<br><br>Location 1189 Nile Corniche, Downtown, Cairo, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Management of Front Desk Team <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees.<br><br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br><br>Additional Responsibilities<br><br> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description Digital Dental Scan & Lab is a pioneering dental center and the first in Alexandria, Egypt to offer fully digital dental services under one roof. The center provides Radiology X-ray, scanning, a digital laboratory, and 3D printing, enabling accurate diagnoses and high-quality restorative solutions. By integrating advanced technologies, Digital Dental Scan supports dentists in delivering efficient, precise, and patient-focused care. The team values professionalism, innovation, and a welcoming environment for both patients and dental professionals.<br>Role Description This is a full-time, on-site Front Desk / Administrative Assistant role based in Alexandria, Egypt. The Front Desk Receptionist will greet patients and visitors, manage check-in and check-out procedures, and ensure a professional, welcoming reception area. Daily responsibilities include answering and directing phone calls, scheduling and confirming appointments, coordinating patient flow with clinical staff, and handling inquiries about services. The role also involves performing basic clerical tasks such as maintaining records, organizing files, updating patient information, and processing payments or receipts as needed. The receptionist will work closely with the dental team to support smooth operations and provide a positive experience for all visitors. Qualifications Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, scheduling, and documentation accurately. Candidates should possess excellent Communication and Customer Service skills to interact professionally with patients, staff, and external partners. Candidates should possess proper Phone Etiquette to handle incoming calls, inquiries, and appointment requests efficiently and courteously. Ability to maintain a calm, professional demeanor in a busy clinical environment and to handle confidential information with discretion. Proficiency in basic computer applications and appointment scheduling systems; prior experience in a medical or dental setting is an advantage. Strong organizational skills, attention to detail, and reliability; ability to work on-site full-time in Alexandria, Egypt. High school diploma or equivalent required; additional training in office administration or healthcare reception is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description'The Address Investments' is a leading real estate company in Egypt and the Middle East, dedicated to providing clients with their dream homes through a variety of developments. With a focus on properties in Egypt and the Middle East, we aim to turn real estate dreams into a rewarding reality. Our proactive team maintains high standards to set ourselves apart in the real estate market, offering homes in hundreds of projects.<br>Role Description This is a full-time on-site role for a Front Desk Receptionist at The Address Investments in New Cairo. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.<br>Qualifications Phone Etiquette and Receptionist Duties Clerical Skills Effective Communication and Customer Service Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite Previous experience in a similar role is a plus Bachelor's degree or equivalent

About the Role:Ensure the smooth and professional operation of the office while providing a high standard of customer service. The role is responsible for handling customer inquiries through phone calls, Whats App, email, and other communication channels, coordinating visitors and appointments, maintaining accurate records, and supporting the day-to-day administrative activities of the office.<br>Key Responsibilities Manage the day-to-day administrative activities of the office and maintain a professional and organized working environment. Handle incoming calls, visitors, couriers, and general office inquiries professionally. Receive and respond to customer inquiries through phone calls, Whats App, email, social media, website, and other communication channels. Provide customers with accurate general information about the company, projects, locations, and available services. Register and maintain accurate records of customer inquiries and requests. Follow up with customers to ensure timely responses and proper closure of inquiries. Handle customer complaints and requests professionally and escalate issues when required. Coordinate customer appointments and visits with the relevant internal teams. Maintain accurate and updated customer information and records on the CRM or company system. Monitor pending inquiries, follow-ups, and customer requests. Coordinate office supplies, stationery, meetings, and general administrative requirements. Liaise with suppliers, service providers, and building management when required. Maintain proper filing and documentation of office records. Prepare daily and weekly reports related to calls, inquiries, appointments, and follow-ups. Support management and employees with day-to-day administrative requirements. Maintain confidentiality of company and customer information. Ensure a professional customer experience across all communication and interaction channels.<br>Qualifications & Requirements Bachelor’s degree in Business Administration, Management, Marketing, or a related field.2–4 years of experience in customer service, call center, office administration, reception, or a similar role. Previous experience in the real estate industry is highly preferred. Excellent verbal and written communication skills. Good command of English and Arabic. Good knowledge of Microsoft Office, particularly Word and Excel. Experience with CRM systems is an advantage. Strong organizational, coordination, and follow-up skills. Professional telephone etiquette and customer-handling skills. Ability to multitask and manage multiple communication channels. High attention to detail and a professional attitude.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Greeting&nbsp;and&nbsp;checking&nbsp;in/out&nbsp;guests&nbsp;efficiently&nbsp;while&nbsp;verifying&nbsp;registration&nbsp;information&nbsp;and processing&nbsp;payments</li><li>Managing&nbsp;reservations,&nbsp;coordinating&nbsp;room&nbsp;bookings,&nbsp;and&nbsp;providing&nbsp;information&nbsp;about&nbsp;rooms,&nbsp;rates,&nbsp;amenities,&nbsp;and&nbsp;local&nbsp;attractions</li><li>Handling&nbsp;guest&nbsp;inquiries,&nbsp;complaints,&nbsp;and&nbsp;special&nbsp;requests&nbsp;to&nbsp;ensure&nbsp;a&nbsp;positive&nbsp;experience</li><li>Operating&nbsp;the&nbsp;switchboard,&nbsp;answering&nbsp;phone&nbsp;calls,&nbsp;and&nbsp;assisting&nbsp;with&nbsp;administrative&nbsp;tasks&nbsp;such&nbsp;as&nbsp;posting&nbsp;charges&nbsp;and&nbsp;maintaining&nbsp;records</li><li>Promoting&nbsp;hotel&nbsp;services,&nbsp;restaurants,&nbsp;and&nbsp;amenities&nbsp;to&nbsp;enhance&nbsp;guest&nbsp;satisfaction&nbsp;and&nbsp;encourage&nbsp;upselling&nbsp;opportunities</li><li>Coordinating&nbsp;with&nbsp;housekeeping,&nbsp;maintenance,&nbsp;and&nbsp;other&nbsp;departments&nbsp;to&nbsp;maintain&nbsp;cleanliness, comfort,&nbsp;and&nbsp;safety&nbsp;throughout&nbsp;the&nbsp;property</li><li>Following&nbsp;brand&nbsp;standards&nbsp;and&nbsp;company&nbsp;policies&nbsp;to&nbsp;ensure&nbsp;consistent&nbsp;service&nbsp;quality</li><li>Manage online, phone and in-person room reservations</li><li>Welcome guests, check them in, distribute room keys and explain the hotel’s amenities</li><li>Take payment from customers</li><li>Respond to guests’ issues and complaints in a friendly, timely manner</li><li>Explain local amenities and attractions to guests</li><li>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li></ul><br>Qualifications<br><br><ul><li>Bachelor's Degree of Hotel Management or Equivalent&nbsp;</li><li>At least two years of customer service experience</li><li>One year of front desk experience in the hospitality industry</li><li>Excellent verbal communication skills</li><li>Availability to work shifts, including evenings, weekends and holidays</li><li>Ability to solve client issues in a friendly and timely fashion</li><li>Friendly and welcoming demeanor</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>