وظائف القاهرة

Company Description Rep Guru is a U. S.-based company focused on driving the growth of U. S. businesses through high-quality outsourcing solutions. The organization connects companies with skilled professionals who support a wide range of operational and financial processes. Rep Guru is committed to creating meaningful career opportunities, offering structured development and training for entry-level talent. Team members work with international clients, gaining exposure to global business practices and professional standards.<br>Role Description This is a full-time, on-site Debt Settlement Specialist role based in Cairo, Egypt. The specialist will communicate with clients and creditors to negotiate debt settlement agreements, ensuring clear documentation of all terms and outcomes. <br>Requirements:B2+ English level Sales or Customer Service experience Graduates, gap year, and dropout candidates are welcome<br>What We Offer:Attractive uncapped commission (USD) Transportation allowance Paid training Career growth opportunities Professional work environment<br>Job Details:Full-time On-site (Nasr City) Rotational shifts: 3:00 PM, 4:00 PM, or 7:00 PMSaturday & Sunday off

???? Teleperformance is hiring - English Speakers Grad <br>???? Location: New Cairo - Egypt ???? Working Hours : Rotational Shifts ???? Salary: 20K???? KPIs in EURO???? Days Off: Rotational days off ???? Transportation is provided ???? Details send Whats App 01112278825

Radi Farms is hiring!<br>We’re looking for a GL Accountant to join our team ..<br><br>????Key Responsibilities<br>● Maintain the integrity and accuracy of the General Ledger and related accounts.<br>● Execute and review journal entries, accruals, provisions, prepayments, and other accounting adjustments.<br>● Perform monthly balance sheet and GL reconciliations, ensuring timely resolution of variances.<br>● Drive assigned month-end closing activities and ensure all accounts are properly closed and supported.<br>● Monitor and reconcile AP, AR, Inventory, and other sub-ledgers against the General Ledger.<br>● Analyze account balances and movements, identify irregularities, and escalate required actions.<br>● Prepare accurate schedules and supporting analysis for monthly financial reporting.<br>● Ensure proper accounting treatment, documentation, and compliance with established financial controls.<br><br><br>????Requirements<br>● Bachelor’s degree in Accounting.<br>● 1 - 3 years of relevant accounting experience.<br>● Solid knowledge of GL accounting, reconciliations, and month-end closing.<br>● Hands-on Odoo experience is strongly preferred.<br>● Good Excel skills.<br>● Strong attention to detail and analytical skills.<br>● Strong ownership, follow-up, and ability to meet deadlines.<br>● Good command of English.<br><br>???? New Cair, Egypt.<br>⏳ Full-time job.<br><br>Interested candidates are welcome to apply or send their CV to hr@radifarms.com

Company Description Abou Samra Travel is a leading organization in the Egyptian travel and tourism industry, accredited as an IATA agent and serving travelers for over four decades. With 13 strategically located branches across Egypt, the company delivers comprehensive travel solutions and personalized services. Its offerings include airline tickets, hotel reservations, tailored tour packages, and corporate travel services for a wide range of clients. Abou Samra Travel combines extensive market experience with strong local presence to provide reliable, high-quality travel services. The company values professionalism, customer care, and long-term partnerships with travelers and business clients alike. Role Description The Religious Tourism Manager (Hajj & Umrah) – مدير السياحة الدينية will oversee the planning, promotion, and execution of Hajj and Umrah packages, ensuring a smooth, compliant, and customer-focused experience. This full-time, on-site role based in Cairo involves coordinating with airlines, hotels, local ground operators, and religious tour guides to design and manage itineraries that meet the needs of diverse pilgrims. The manager will lead communication with clients, provide pre-travel guidance, manage bookings and documentation, and handle on-the-ground logistics and issue resolution during peak seasons. Day-to-day tasks include monitoring service quality, optimizing package pricing, supervising a dedicated operations team, and maintaining strong relationships with partners in Saudi Arabia. The role also includes developing marketing initiatives, tracking performance, and contributing to the continuous improvement of religious tourism offerings. Qualifications Experience in religious tourism or travel management, particularly with Hajj and Umrah operations, including itinerary planning and vendor coordination. Strong customer service, client relationship management, and communication skills in both Arabic and English. Knowledge of Hajj and Umrah regulations, visa procedures, and relevant travel compliance requirements. Organizational and time-management abilities, with skill in handling multiple groups, peak-season pressure, and on-site problem-solving. Team leadership and supervisory experience, with the ability to train, guide, and support staff in operations and customer care. Competence with travel booking systems, MS Office tools, and basic reporting for operational and financial performance. Bachelor’s degree in Tourism, Hospitality Management, Business Administration, or a related field is preferred. Previous experience in the Egyptian travel industry and familiarity with Saudi destinations and suppliers is an advantage.

NOK Talent Solutions Hub is hiring a Finance Manager / Head of Finance (Acting CFO) on behalf of a leading automotive dealership group in Egypt, operating in a dynamic, inventory-intensive environment with strong relationships with international OEMs, banks, and financial institutions.<br>Job Purpose To lead the company's overall finance function with a CFO-level mindset, overseeing financial strategy, treasury and banking relationships, cash flow, working capital, cost control, risk management, budgeting, compliance, and financial planning. The role will act as a strategic business partner to the ownership and executive leadership team, providing forward-looking financial insights, challenging business decisions through data, and developing practical solutions to support profitability, growth, and long-term financial stability.<br>Key Responsibilities Lead the overall finance strategy and ensure alignment with the company's commercial and growth objectives. Manage banking and financial institution relationships, including credit facilities, floor plan financing, working capital facilities, letters of credit/guarantees, and trade finance. Optimize the company's funding and debt structure while maintaining healthy liquidity and working capital levels. Own cash flow forecasting, monitoring, and optimization across vehicle inventory, spare parts, after-sales receivables, and OEM incentives/rebates. Manage foreign currency exposure related to vehicle, parts, and equipment imports, including appropriate risk mitigation strategies. Establish and monitor strong cost-control frameworks across new vehicle sales, used vehicles, after-sales, parts, and body shop operations. Analyze dealership and departmental profitability, identify financial leakage and inefficiencies, and drive corrective actions. Lead the annual budgeting process, rolling forecasts, financial modeling, and variance analysis. Assess financial and operational risks, including credit, FX, inventory obsolescence, OEM, regulatory, and counterparty risks. Ensure strong internal controls, segregation of duties, fraud prevention, and financial governance across the organization. Act as a strategic advisor to ownership and executive leadership, providing scenario planning, financial insights, and commercially driven recommendations. Lead financial modeling for new investments, showroom expansions, new brand franchises, and capital expenditure projects. Support negotiations with OEM/principal partners regarding commercial terms, incentives, targets, and agreements. Present financial performance, risks, forecasts, and strategic recommendations to senior management and the Board of Directors. Ensure compliance with Egyptian tax regulations, e-invoicing/e-receipt requirements, customs and import regulations, GAFI requirements, and relevant Central Bank of Egypt regulations. Oversee the preparation of accurate and timely financial statements in accordance with Egyptian Accounting Standards and, where applicable, IFRS. Manage external audits, tax audits, auditors, tax advisors, and other financial/legal stakeholders. Ensure accurate and timely financial reporting to OEMs and international principals where required.<br>Requirements Bachelor's degree in Finance, Accounting, Economics, or a related field. Professional finance qualification such as CFA, CMA, ACCA, CPA, or an equivalent internationally recognized certification is preferred. MBA with a Finance concentration is a strong advantage. Minimum 10 years of progressive finance experience, including 5–7 years in a senior Finance Manager or equivalent leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong understanding of dealership P&L management, floor plan financing, OEM incentive structures, inventory financing, and automotive business economics. Proven track record in managing banking relationships and negotiating credit facilities and financing terms. Experience within businesses with significant import and foreign-currency exposure is highly desirable. Strong knowledge of cash flow management, treasury, cost control, risk management, budgeting, and financial planning. Advanced financial modeling and analytical skills, with strong proficiency in Excel; Power BI is a plus. Hands-on experience with ERP/DMS systems such as SAP, Oracle, CDK, Reynolds & Reynolds, or similar platforms. Strong knowledge of Egyptian tax, customs/import regulations, and corporate banking requirements. Excellent negotiation and stakeholder-management skills, particularly with banks, OEM partners, auditors, and vendors. Fluent in English and Arabic, both written and spoken. Strong leadership skills with the ability to build, manage, and mentor a high-performing finance team. Strong commercial acumen with the ability to translate financial data into strategic and operational decisions.<br>Work Details Industry: Automotive Dealership & Distribution Location: Katameya, Cairo Working Mode: 6 days a week, Full-Time, On-site Travel: May require travel between branches, showrooms, and business locations

Key Responsibilities:Effectively sell TMG’s properties through comprehensive negotiation strategies. Cultivate and maintain positive business relationships with customers to enhance rapport and trust. Proactively reach out to potential customers through referrals and networking. Meet and exceed agreed-upon sales targets and deadlines. Coordinate efforts with team members and other departments to maximize results. Provide reports on customer needs, competitive activities, and potential opportunities for new products/services to the direct manager. Stay informed about current sales market trends, best practices, and promotional strategies. Process customer orders by referencing price lists and product literature, and direct customers to appropriate departments to facilitate the sales process. Maintain accurate reports, including daily call logs, weekly targeted plans, and monthly performance results. Address customer complaints by investigating issues, developing solutions, and preparing reports with recommendations for the direct manager. Collaborate with colleagues to achieve collective goals and results. Qualifications:Bachelor’s degree in business administration, Management, Marketing, or a related field. Minimum of 5 years of progressive experience in real estate sales. Excellent command of English; proficiency in additional languages is a plus. Strong communication skills and a proven ability to work effectively in a team. Willingness to work from alternate locations as needed. Commitment to delivering exceptional customer service. Ability to thrive in a fast-paced, dynamic environment. Results-oriented mindset with a focus on achieving goals

Summary of Position:The Reimbursement Specialist (RS) directly assists patients on identified pharmaceuticalcompany brands to secure private or public insurance reimbursement. They provide directtelephone phone assistance to patients requiring reimbursement support on identifiedpharmaceutical company brands. They represent the patient with private or public insurers tooptimize drug coverage and liaise with Nurses and Program Supports/Administrative Assistants/Intake Specialists of the program to ensure optimal patient support andcommunication.<br>Accountabilities: • Liaise with Nurses, and Program Supports/Administrative Assistants to ensure optimal patient support and communication. • Track and document all case information using the program IT system. • Identify possible Adverse events within data files. • Prepare an Adverse Event Report corresponding to every identified Adverse Event. • Review quality of report with great attention to detail and submit the AE reports to local Patient Safety department.• Reconcile case number provided by Patient Safety Department. • Ensure quality assurance with respect to all mandates related to the patient support program. • Through patient-oriented solutions, manage challenging patient situations with empathy and patience. • Provide direct telephone assistance to patients requiring reimbursement support on identified company brands. • Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage. • Fulfill other duties as required. Competencies:• Understanding of private and public payer systems.• Ability to work in cross-functional team.• Proficiency in computer applications, including Microsoft Word and Excel.• Build and maintain strong relationships with a variety of customers (patients, HCPs,caregivers).• Skilled in responding diplomatically and professionally to both internal and externalclients.• Skilled in handling escalated concerns from patients and healthcare providers, withprofessionalism and empathy.• Ability to manage deadlines.• Strong communication skills, both oral and written.<br>Qualifications Junior:• Advanced English.• College or University degree.• Minimum 2 years of experience in drug reimbursement assistance navigation.• Minimum 1 year of experience in a call center or Patient Support Program.<br>Qualifications Intermediate:• Advanced English.• College or University degree.• Minimum 3 years of experience in drug reimbursement assistance navigation.• Minimum 2 year of experience in a call center or Patient Support Program.<br>Qualifications Senior:• Advanced English.• College or University degree.• Minimum 3+ years of experience in drug reimbursement assistance navigation.• Minimum 2-3 year of experience in a call center or Patient Support Program.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer (finitemovements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions, andvision to read printed materials and a computer screen<br>Direct Reports:• None

Tenant Coordination & Fit-Out Management Follow and implement technical office policies, procedures, and mall tenant manuals. Introduce tenants to the mall engineering fit-out criteria and design guidelines as outlined in the technical fit-out manual. Inspect retail units upon handover from contractors and coordinate all required mechanical and architectural tie-ins with the tenant. Review and study architectural designs proposed by tenants to ensure full compliance with mall design guidelines and safety standards. Process and respond to tenant inspection requests across all phases of the fit-out lifecycle (e.g., start of fit-out, first fix, installations, voids closure, isolation testing, pipe pressure testing, meter readings, and AC testing and balancing). Project Coordination & Collaboration Liaise effectively with consultants, subcontractors, supervisors, planners, quantity surveyors, and the general workforce. Coordinate with clients and their representatives (architects, engineers, and supervisors), including attending regular meetings to keep stakeholders informed of progress. Plan and efficiently organize site fit-out progress to guarantee adherence to agreed-upon deadlines and tenant contracts. Resolve any unexpected technical difficulties, design clashes, or on-site challenges swiftly. Quality Control & Reporting Oversee and maintain rigorous quality control, as well as health and safety standards on site. Prepare comprehensive progress, inspection, and technical reports as required.## Qualifications & Requirements Education: Bachelor's degree in Architecture Engineering. Experience: 7 to 10 years of progressive experience specifically within the Retail / Malls industry (mandatory). Communication: Very strong spoken and written English proficiency, with excellent interpersonal and coordination skills.

Key Responsibilities:<br><br>▪ Identify and approach potential clients.<br>▪ Present the company's services and business solutions professionally.<br>▪ Build and maintain strong client relationships.<br>▪ Generate new business opportunities and close deals.<br>▪ Achieve monthly sales targets and KPIs.<br>▪ Follow up with clients to ensure customer satisfaction.<br><br>✅ Requirements:<br><br>▪ Previous sales experience is preferred.<br>▪ Fresh graduates with strong sales potential are welcome to apply.<br>▪ Excellent communication, negotiation, and presentation skills.<br>▪ Self-motivated, target-oriented, and ambitious.<br>▪ Ability to work independently and as part of a team.<br><br>???? What We Offer:<br><br>✨ Competitive fixed salary.<br>✨ Attractive uncapped commission structure.<br>✨ Performance bonuses and incentives.<br>✨ Professional training and continuous development.<br>✨ Clear career growth opportunities.<br>✨ Dynamic and supportive work environment.<br><br>???? How to Apply:<br><br>Please send your updated CV via Whats App to:<br><br>???? 01013983893

Company Description Creative Advertising Thinking (CAT) is a marketing and advertising agency operating across Egypt, Saudi Arabia, the UAE, the UK, and Morocco. Established in 1997, CAT focuses on providing communication-based support services that help businesses improve performance and market presence. Over the years, the agency has developed strong expertise in strategic thinking and execution across diverse industries. CAT’s experience spans both below-the-line (BTL) and above-the-line (ATL) services, offering clients integrated, results-driven campaigns.<br>Role Description This is a full-time, on-site Account Manager role based in Cairo. The Account Manager will serve as the primary contact for clients, managing day-to-day communication, understanding business objectives, and translating them into clear creative and marketing briefs. Responsibilities include coordinating with internal teams, overseeing campaign timelines and deliverables, and ensuring projects are executed on budget and to agreed quality standards. The role involves monitoring campaign performance, preparing regular reports, and proactively identifying opportunities to optimize and grow client accounts. The Account Manager will also support new business activities, including proposal development and presentations.<br>Qualifications<br> <br>Demonstrated skills in client relationship management, account coordination, and stakeholder communication. Experience managing marketing and advertising projects, including campaign planning, execution, and performance tracking. Ability to collaborate effectively with creative, digital, and production teams to deliver integrated BTL and ATL campaigns. Strong organizational, time management, and problem-solving skills with attention to detail. Excellent written and spoken English; Arabic proficiency is an advantage. Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field. Previous experience in an agency environment or in a client-facing marketing role is highly beneficial. Comfort working on-site in Cairo, with flexibility to handle multiple accounts and shifting priorities.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEThis role is responsible for delivering support and supervisory responsibility to a team of Contact center Representatives in line with organization’s Customer Services standards, policies and procedures, The team are the first point of contact for customers (Inbound, outbound, E-mail, live chat, social media care and engagement) The Contact center Supervisor is required to ensure providing the best customer experience, services, and solutions to customers in an efficient and professional manner across all Touch points which drive customer loyalty and NPS.<br>JOB DUTIES AND RESPONSIBILITIES1- Leading team of contact center representatives including coaching and performance delivery Supports team in providing accurate and timely information.2- Demonstrates a good understanding of established policies and procedures enabling the provision of exceptional customer service and strives to deliver a first Contact resolution service (FCR).3- Assist team with investigating customer enquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation.4- Works within defined processes and uses judgement based on analysis of factual information to select appropriate course of action to resolve problems.5- Meets defined KPIs including NPS and Contact center targets.6- Uses time proactively and efficiently to deliver on service targets.7- Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers and identifying process improvements.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>Bachelor’s degree or its equivalent Banking knowledge and background Contact center operations standards and KPI’s knowledge Good knowledge of digital, social media care and engagement Minimum years of experience: 5 years<br>Strong experience in Contact center management and customer experience Excellent Command of English Preferable: Digital contact center experience

???? We’re Hiring – Real Estate Sales Agents! ????<br><br>We are looking for motivated and ambitious Sales professionals to join our Real Estate Sales Team.<br><br>???? Work Location: Concord Plaza, Tagamoo<br>???? Position: Real Estate Sales<br>???? Working Days: Saturday to Thursday<br>???? Friday: Weekend / Day Off<br>⏰ Working Hours: 10:30 AM – 6:30 PM or 11:00 AM – 7:00 PM<br><br>???? If you have strong communication skills, a sales mindset, and are passionate about real estate, we’d love to hear from you!<br><br>???? To apply, please send your CV to:<br>recruitment@j-communities.com<br><br>Feel free to share this post or tag someone who might be a great fit!<br><br>#Hiring #Real Estate #Real Estate Jobs #Sales Jobs #Sales #Egypt Jobs #Tagamoa #New Cairo #Careers #Job Opportunity

ROLE PURPOSE Lead the marketing function from the ground up for Our Group's new Egypt office, building brand visibility and a structured, B2B & B2C lead-generation engine to support growth across Saudi Arabia and the wider MENA region. <br>KEY RESPONSIBILITIES • Build and lead a small marketing team (digital and content specialists) from scratch • Develop and execute a regional, B2B & B2C -focused marketing and lead-generation strategy across Dezign District, JNF Hardware, and Elite Fit-Out • Establish and manage digital presence: website, SEO, paid campaigns (Meta, Google, Linked In), and social channels • Own lead generation from companies, developers, hotels, consultants, and architects — and report on cost-per-lead, conversion rate, and campaign ROI • Support the Business Development team with proposal materials, brand collateral, and positioning for major accounts • Represent the marketing function in leadership planning and reporting <br>REQUIREMENTS & QUALIFICATIONS • 6+ years of marketing experience, ideally in furniture, FF&E, interior design, fit-out, architecture, hospitality, or construction • Proven experience building a marketing function or team from the ground up • Strong B2B & B2C lead-generation track record — able to show real numbers (leads generated, CPL reduction, pipeline value), not just "managed social media" • Experience working across multiple brands or business units • Comfortable working in a fast-moving, founder-led company transitioning to a structured organization

About the Company<br>Our company is expanding its Hajj & Umrah division and is looking to hire motivated and customer-oriented Telesales Representatives to join our growing team. This role is ideal for candidates who enjoy communicating with people, building trust, and supporting customers through a meaningful and important travel journey.<br>Role Overview The Telesales Representative will be responsible for communicating with potential and existing clients, presenting Hajj & Umrah packages, understanding customer needs, and supporting clients throughout the booking process until confirmation. The role requires strong communication skills, a customer-focused mindset, and the ability to manage multiple leads and follow-ups in a professional and organized manner. Key Responsibilities Handle inbound and outbound calls with potential and existing clients. Present Hajj & Umrah packages clearly, confidently, and professionally. Understand customer requirements and recommend suitable package options. Support clients throughout the booking journey until confirmation. Follow up on leads and maintain accurate customer records on the CRM system. Coordinate with the Operations and Customer Service teams to ensure smooth booking execution. Provide a supportive and professional customer experience at all times.<br>Candidate Requirements Fluency in Arabic and English is required.0–2 years of experience in telesales, travel, tourism, or a related field. Fresh graduates are welcome to apply. Strong communication and persuasion skills. Ability to build rapport with customers and make them feel comfortable. Good organizational skills and ability to manage multiple conversations and follow-ups. Customer-oriented mindset with a professional and supportive approach. Previous experience in tourism, Hajj & Umrah, or travel sales is a plus, but not mandatory.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas such as New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company delivers an end-to-end customer journey that combines expert industry advice with statistics, technology-enabled tools, and value-added services. RED leverages first-hand market information and advanced applications to help clients make well-informed, faster, and easier decisions. The organization collaborates with a wide network of credible developers, including Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, and many others. This strong developer network spans residential and commercial projects, providing team members with diverse opportunities to grow within the real estate sector.<br>Role Description This is a full-time, on-site Real Estate Sales Agent role based in Cairo, Egypt. The Real Estate Sales Agent will guide clients through the full sales cycle, including prospecting, property matching, site visits, and closing transactions for both residential and commercial projects. Day-to-day responsibilities include generating and qualifying leads, conducting property tours, preparing and presenting offers, negotiating terms, and maintaining accurate records in the company’s CRM systems. The role involves providing consistent, high-quality customer service, sharing data-backed market insights, and coordinating with internal teams and partner developers to ensure smooth processes. The Real Estate Sales Agent is expected to stay current on market trends, project updates, and legal requirements to provide clients with reliable, up-to-date information.<br>Qualifications<br> Candidates should possess strong Real Estate Sales and Sales skills, with a proven ability to meet or exceed targets. Candidates should possess a valid Real Estate License and solid knowledge of Real Estate market principles and practices. Candidates should possess excellent Customer Service skills, including responsiveness, relationship-building, and client retention. Candidates should possess effective communication and negotiation skills, along with the ability to present complex information clearly. Candidates should possess strong organizational and time-management abilities, with competency in CRM tools and basic digital applications. Previous experience in the Egyptian real estate market or with major developers is an advantage. Fluency in Arabic and good command of English, with the ability to work collaboratively in a diverse, fast-paced environment.

Company Description Infinity Diagnostic Group is a healthcare organization specializing in medical diagnostic services and laboratory testing. The company is committed to providing accurate, timely results that support informed clinical decisions and high-quality patient care. Infinity Diagnostic Group focuses on reliability, professional standards, and strong relationships with healthcare providers and institutions. Team members join a collaborative environment that values integrity, customer focus, and continuous improvement in diagnostic services. Role Description This is a full-time, on-site Sales Representative role based in Cairo, Egypt. The Sales Representative will build and maintain strong relationships with physicians, clinics, hospitals, and other healthcare partners to promote the company’s diagnostic services. Daily responsibilities include identifying new business opportunities, conducting in-person sales visits and presentations, following up on leads, and managing an active sales pipeline. The role involves negotiating pricing and service agreements within company guidelines, preparing proposals, and ensuring a smooth onboarding process for new clients. The Sales Representative will collaborate closely with operations and customer service teams to address client needs, resolve issues, and support long-term retention, while consistently meeting or exceeding sales targets and reporting on performance to management. Qualifications Proven experience in sales or business development, preferably in healthcare, diagnostics, or medical devices. Strong client relationship management skills, with the ability to communicate clearly, build trust, and present services to diverse stakeholders. Solid negotiation and persuasion abilities, with a results-oriented mindset and comfort working toward targets and KPIs. Good organizational and time management skills, including pipeline management, visit scheduling, and accurate documentation of activities. Familiarity with medical or laboratory services and basic understanding of diagnostic processes is highly beneficial. Proficiency in using CRM tools and standard office software for tracking leads, preparing reports, and creating sales materials. Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field, or equivalent practical experience. Ability to work on-site in Cairo, Egypt, travel locally for client visits, and collaborate effectively with cross-functional teams. Professional language skills in English and Arabic, both written and spoken, are strongly preferred.

Role Description The English Customer Support Agent is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Job Summary:The Senior Employee Relations Officer is responsible to lead and oversee the employee relations function within an organization, ensuring the effective management of employee relations issues and the promotion of a positive work environment. They are responsible for providing strategic direction and guidance on complex employee relations matters, such as grievance resolution, disciplinary actions, and labor disputes. Additionally, Senior Employee Relations Officers play a key role in developing and implementing employee relations policies, procedures, and programs to foster a culture of fairness, respect, and compliance with employment laws and regulations. They also collaborate with senior management and HR leadership to address systemic issues and develop initiatives to improve employee engagement and morale.<br>Responsibilities: Assist in developing, reviewing and updating the employee relations policies and procedures and ensures their implementation. Administer the HR Services in a precise and timely manner; and ensures a high quality standard is applied to all transactions. Monitor and control employees’ data to ensure timely processing and compliance with related policies. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed/decided actions. Coordinate with the recruitment and business partnership section to plan and arrange induction for new recruits, as well as advise new staff on Company’s employee relations policies and procedures. Coordinate the planning of the employees’ leaves with the different divisions/departments. Manage the resolution of employee HR inquiries and grievances while ensuring adequate support is provided to employees. Process and communicate employees’ action letters (i.e. promotions, salary adjustments, disciplinary actions etc.). Communicate and circulate new and updated policies, procedures and regulation to Company employees. Create, maintain, and update employees’ files while ensuring their confidentiality. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies.<br>Skills and Knowledge: Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Description<br><br>Senior Admissions & Sales Specialist | Skilly AI<br><br>Location: Egypt / Remote<br>Markets: Saudi Arabia, UAE & Egypt<br>Industry: EdTech | AI Education<br><br>About the Role<br><br>نبحث عن Senior Admissions & Sales Specialist للانضمام إلى فريقنا وقيادة عمليات القبول والمبيعات، وتحويل العملاء المهتمين إلى مشتركين فعليين.<br><br>نحن لا نبحث عن "بائع تقليدي"، بل عن Sales & Admissions Consultant يمتلك القدرة على فهم احتياجات أولياء الأمور، بناء الثقة، إدارة الـLeads، وقيادة عملية البيع من أول تواصل حتى الإغلاق.<br><br>Key Responsibilities<br><br>- قيادة وتطوير خطط المبيعات اليومية والأسبوعية لتحقيق أهداف التحويل والإغلاق.<br>- إدارة وتصنيف قاعدة بيانات الـ Hot & Warm Leads وفق Sales Funnel واضح.<br>- التواصل مع أولياء الأمور عبر Whats App والمكالمات الهاتفية لفهم احتياجاتهم وتقديم الحل التعليمي المناسب.<br>- إجراء Consultative Sales Calls وتحويل احتياجات العميل إلى فرصة بيع حقيقية.<br>- التعامل مع الاعتراضات المالية والأكاديمية باحترافية وبناء الثقة مع العميل.<br>- متابعة الـLeads بشكل منهجي حتى الوصول إلى قرار الشراء.<br>- تحقيق ومتابعة الـ Sales KPIs ومعدلات Conversion & Closing.<br>- تحليل أداء الـSales Funnel وتحديد فرص التحسين.<br>- استخدام وإدارة أنظمة CRM بكفاءة.<br>- المساهمة في تطوير استراتيجيات المبيعات ورفع كفاءة عملية التسجيل والقبول.<br><br>What We're Looking For<br><br>- خبرة 3–5 سنوات في مبيعات قطاع التعليم EdTech أو الخدمات التقنية أو Consultative / High-Ticket / Subscription Sales.<br>- خبرة قوية في التعامل مع أسواق السعودية والإمارات ومصر.<br>- مهارات تواصل استثنائية كتابيًا وشفهيًا، مع نبرة واثقة وهادئة ومهنية.<br>- قدرة مثبتة على بناء وتنفيذ Sales Strategies وتحليل Sales Funnel.<br>- خبرة عملية في استخدام أنظمة CRM.<br>- سجل واضح في تحقيق الـSales Targets.<br>- قدرة قوية على الإقناع، بناء الثقة، وإدارة الاعتراضات.<br>- شغف حقيقي بالتعليم وتكنولوجيا المستقبل والذكاء الاصطناعي.<br><br>What We Offer<br><br>- Base Salary + Highly Competitive Commission Structure<br>- عمولات مرتبطة بمعدلات التحويل والإغلاق.<br>- فرصة حقيقية للنمو القيادي والمساهمة في بناء وتطوير قسم المبيعات والقبول.<br>- بيئة عمل مرنة، ديناميكية، وسريعة النمو.<br>- فرصة للعمل في مجال AI Education & EdTech والمساهمة في بناء مستقبل التعليم.<br><br>Ready to Join Skilly?<br><br>إذا كنت تمتلك الخبرة، العقلية الاستشارية، والقدرة على تحويل الـLeads إلى نتائج حقيقية، نود أن نسمع منك.<br><br>أرسل CV + نبذة مختصرة عن أبرز إنجازاتك في المبيعات إلى:<br><br>???? info@skilly-ai.com<br>???? https://wa.me/966559712694<br><br>Join Skilly AI. Build the future of learning.

Company Description Zaeem Holding is an emerging real estate development company with ambitions to become a leading player in the sector. The organization focuses on creating high-quality developments that deliver long-term value for clients and investors. Zaeem Holding emphasizes professional excellence, strong client relationships, and sustainable growth in its projects. The company offers a dynamic environment for sales professionals who want to contribute to building a strong market presence in Cairo and beyond.<br>Role Description The Senior Sales Consultant is a full-time, on-site role based in Cairo, Egypt. This role involves generating and qualifying leads, conducting property presentations, and guiding potential clients through the full sales cycle, from initial contact to closing. The Senior Sales Consultant will build and maintain long-term client relationships, follow up on inquiries, and provide tailored consulting to meet client needs and preferences. Daily tasks include preparing proposals, negotiating terms, coordinating with internal teams on project updates, and ensuring a high level of client satisfaction. The role also requires tracking market trends, maintaining accurate records in CRM systems, and contributing to sales strategies to achieve and exceed revenue targets.<br>Qualifications<br> Strong Sales Consulting skills with a proven track record in real estate or related sectors Customer Service and Customer Satisfaction skills focused on building trust and long-term relationships Excellent Communication and interpersonal abilities for engaging diverse clients and stakeholders Consulting skills to understand client requirements and provide tailored property and investment solutions Experience in real estate sales in Cairo or the wider region is highly preferred Ability to work independently, manage multiple opportunities, and meet sales targets Proficiency with CRM tools and basic office software Bachelor’s degree in Business, Marketing, Real Estate, or a related field is advantageous Fluency in Arabic; good command of English is an asset