وظائف مستشار عقارات في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Portuguese native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Portuguese Customer Advisor team. As a customer advisor specialist, your daily responsibilities will include: Provide first contact resolutions to customer queries Offer specialized customer support through written and phone communication Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Native or proficient level of Portuguese (C2)</li><li>Advanced level of English (at least C1) both verbal and written</li><li>Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills</li><li>Analytical and problem solving skills with strong attention to detail</li><li>Desire to learn and advance, be a curious investigator and problem solver</li><li>Be a local candidate or willing to relocate to Cairo, Egypt</li></ul><p></p></section>

Company Description Kleek Developments is a growing company focused on delivering high-quality solutions and services to a diverse client base. The organization values professionalism, accountability, and strong client relationships. Team members are encouraged to contribute ideas, collaborate across functions, and support continuous improvement. Kleek Developments provides an environment where performance, integrity, and customer satisfaction are central to success.<br>Role Description This is a full-time, on-site Sales Agent role based in Cairo, Egypt. The Sales Agent will engage prospective and existing clients, present company offerings, and identify solutions that meet customer needs. Daily responsibilities include generating and qualifying leads, conducting sales calls and in-person meetings, preparing proposals or quotations, and following up to close deals. The role also involves maintaining accurate customer records, coordinating with internal teams to support client requests, and providing ongoing customer service to ensure satisfaction and retention. The Sales Agent may participate in product or insurance-related training sessions, stay informed about market trends, and provide feedback to help refine sales strategies.<br>Qualifications<br> <br>Strong Communication skills, including clear verbal and written interaction with clients and internal teams. Customer Service skills, with the ability to build trust, handle inquiries, and resolve issues professionally. Proven Sales skills, including prospecting, negotiation, and closing, ideally in a target-driven environment. Basic understanding of Insurance products or willingness to learn and complete relevant training. Ability to participate in and apply Training to improve product knowledge and sales techniques. Previous experience in sales, real estate, financial services, or a related field is preferred. Comfort working on-site in Cairo, Egypt, with flexibility for client meetings and occasional extended hours. Organizational and time-management skills, with attention to detail and accurate record-keeping. Proficiency with basic computer applications (e.g., email, spreadsheets, CRM tools) and readiness to learn new systems. Relevant diploma or bachelor’s degree in Business, Marketing, or a related discipline is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> What you´ll do </span><ul> <li>Application Portfolio &amp; Product Planning</li> <li>Governance, Risk &amp; Compliance (GRC)</li> <li>Vendor Management &amp; Commercial Operations</li> <li>Requirements Orchestration &amp; Stakeholder Management</li> <li>KPI Maintenance &amp; Operational Monitoring</li> <li>Documentation &amp; Architectural Understanding</li> <li>Project Management<br></li> </ul> <br><br> What makes you a good fit <ul> <li>Bachelor's degree in information technology, Computer Science, Business, or a related field.</li> <li>3 – 5 years of hands-on experience in application management, IT service management, or a comparable role within a global enterprise environment.</li> <li>Proven track record managing business-critical applications across multiple time zones.</li> <li>Demonstrable experience with vendor management, contract lifecycle administration, and PO/invoice processes.</li> <li>Experience working within GRC frameworks and responding to security assessment processes (e.g., SIG, ISO 27001, SOC 2).</li> <li>Previous involvement in application upgrade projects or global rollouts is highly desirable.</li> <li>Solid understanding of enterprise application architectures (e.g., multi-tier, etc..).</li> <li>Familiarity with infrastructure standards including cloud platforms, virtualization, networking, and hosting concepts.</li> <li>Experience with integration technologies and middleware (APIs, ESB, data pipelines).</li> <li>Working knowledge of ITSM tools and processes (incident, change, problem management).</li> <li>Proficiency with standard productivity and collaboration tools (MS Office 365, SharePoint, Confluence, Jira, or equivalent).</li> <li>Ability to read and interpret technical documentation, architecture diagrams, and data flow maps.</li> <li>Understanding of enterprise printing architectures and print management platforms.</li> <li>Exposure to task automation tools, scripts.</li> <li>Scripting skills in one or more languages (e.g., Python, PowerShell, Bash) for automation and operational tasks.</li> <li>Experience with server administration and OS-level management (Windows Server / Linux).Familiarity with warehouse management or supply chain IT systems is a plus.&nbsp;</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br> <br> </div>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Promote a culture of zero harm within the business and our projects.</strong></li> <li><strong>Provide geotechnical engineering knowledge on projects and pursuits, including geological site reconnaissance, geotechnical site characterization, geotechnical data management, geotechnical analysis, geotechnical design, detailing.</strong></li> <li><strong>Deliver quality technical reports and submissions.</strong></li> <li><strong>Shadow Geoscience team leads by following corporate, safety, sustainability, quality, business development, engineering, procedures and processes.</strong></li> <li><strong>Support growth of the Geoscience Service Line by contributing towards our ever-expanding workload.</strong></li> <li><strong>Attend and participate in client meetings and deliver client and industry facing project presentations.</strong></li> <li><strong>Work as part of an integrated delivery team, comprising other engineering disciplines, professional environmental scientists, project delivery and project support staff on existing and new Worley Consulting/Worley projects.</strong></li> <li><strong>Support the development and implementation of geoscience strategies that are consistent with the divisional and regional Geoscience Service Line plans.</strong></li> </ul> <h4>Qualifications:</h4> <ul> <li><strong>Experienced in practicing geotechnical engineering, ranging from site supervision, pre-feasibility studies through to detailed design and construction.</strong></li> <li><strong>Ability to work in multi-disciplined teams in a fast-paced environment.</strong></li> <li><strong>Experience with Leapfrog and Openground software suites.</strong></li> <li><strong>Self-starter, willing and able to work on a wide variety of tasks.</strong></li> <li><strong>Be able to write clear, logical and concise technical reports in English.</strong></li> <li><strong>Demonstrate logical and independent thinking.</strong></li> <li><strong>Geotechnical design in accordance with Eurocodes.</strong></li> <li><strong>Strong ability to present, analyse and interpret data to a very high standard.</strong></li> <li><strong>Possess excellent oral and written communication skills.</strong></li> <li><strong>Willingness to travel for site visits and site supervision assignments across the Middle East.</strong></li> <li><strong>Master’s degree in Civil or Geotechnical Engineering from an accredited institution, including a strong commitment to continuing professional development (CPD). Candidates with Geotechnical Engineering background are preferred although not essential.</strong></li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><p><span><span>•</span></span><span><span>Promote a culture of zero harm within the business and our projects.</span></span></p><br><p><span><span>•</span></span><span><span>Provide geotechnical engineering knowledge on projects and pursuits, including geological site reconnaissance, geotechnical site characterization, geotechnical data management, geotechnical analysis, geotechnical design, detailing.</span></span></p><br><p><span><span>•</span></span><span><span>Deliver quality technical reports and submissions.</span></span></p><br><p><span><span>•</span></span><span><span>Shadow Geoscience team leads by following corporate, safety, sustainability, quality, business development, engineering, procedures and processes.</span></span></p><br><p><span><span>•</span></span><span><span>Support growth of the Geoscience Service Line by contributing towards our ever-expanding workload.</span></span></p><br><p><span><span>•</span></span><span><span>Attend and participate in client meetings and deliver client and industry facing project presentations.</span></span></p><br><p><span><span>•</span></span><span><span>Work as part of an integrated delivery team, comprising other engineering disciplines, professional environmental scientists, project delivery and project support staff on existing and new Worley Consulting/Worley projects.</span></span></p><br><p><span><span>•</span></span><span><span>Support the development and implementation of geoscience strategies that are consistent with the divisional and regional Geoscience Service Line plans.</span></span></p><br> <p><span><strong>Qualifications:</strong></span></p><br><p><span><span>•</span><span>Experienced in practicing geotechnical engineering, ranging from site supervision, pre-feasibility studies through to detailed design and construction.</span></span></p><br><p><span><span>•</span><span>Ability to work in multi-disciplined teams in a fast-paced environment.</span></span></p><br><p><span><span>•</span><span>Experience with Leapfrog and Openground software suites</span></span></p><br><p><span><span>•</span><span>Self-starter, willing and able to work on a wide variety of tasks.</span></span></p><br><p><span><span>•</span><span>Be able to write clear, logical and concise technical reports in English.</span></span></p><br><p><span><span>•</span><span>Demonstrate logical and independent thinking.</span></span></p><br><p><span><span>•</span><span>Geotechnical design in accordance with Eurocodes.</span></span></p><br><p><span><span>•</span><span>Strong ability to present, analyse and interpret data to a very high standard.</span></span></p><br><p><span><span>•</span><span>Possess excellent oral and written communication skills.</span></span></p><br><p><span><span>•</span><span>Willingness to travel for site visits and site supervision assignments across the Middle East</span></span></p><br><p><span><span>•</span><span>Master’s degree in Civil or Geotechnical Engineering from an accredited institution, including a strong commitment to continuing professional development (CPD).</span><span>Candidates with Geotechnical Engineering background are preferred although not essential.</span></span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Advisor serves as the main link between customers and the service center, ensuring that vehicle concerns are captured accurately and service is delivered professionally and on time. Tasks • Provide advanced product/service information and respond to complex customer questions. • Respond to advanced issue escalations and provide approvals as required. • Follow organizational policies and regulatory codes. • Schedule follow-ups and ensure CRM data quality. • Record and process custom orders, often with unclear expectations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field is preferred; equivalent experience may be considered.</li><li>3 to 5 years of experience in a similar role, with proven ability to work independently.</li><li>Customer Communication &amp; Service Orientation</li><li>Technical Understanding of Vehicle Systems</li><li>Repair Order Documentation &amp; System Usage</li><li>Problem-Solving &amp; Customer Guidance</li><li>Time Management &amp; Coordination with Workshop Teams</li><li>Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.</li><li>Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</li><li>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.</li><li>Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li><li>Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>About IDP</b> <br></span><p><span><span><span>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</span></span></span></p><br> <p><span><span><span>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</span></span></span></p><br> <p><span><span><span>Learn more at www.careers.idp.com</span></span></span></p><br><br><br><b>Role purpose</b> <br><p>The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions in UAE By promoting IDP products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets. The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.</p><br><br><br><b>Key accountabilities</b> <br> <ol> <li> <ol> <li>Student Counselling</li> <li>Delivering Results</li> <li>Business Development</li> <li>Customer Service</li> <li>Client Relationships</li> <li>Team Work</li> <li>Communication</li> </ol> </li> </ol><br><br>Detailed Description <br><br>Detailed Description <br><br><b>Required experience</b> <br><ul> <li>Educated to bachelor’s degree level or equivalent.</li> <li>Fluent in English</li> <li>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</li> <li>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</li> <li>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</li> <li>Excellent planning and organising skills with the ability to manage multiple competing priorities.</li> <li>Customer focussed, with a passion for providing outstanding service.</li> <li>Highly effective relationship building and relationship management skills.</li> <li>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</li> <li>Ability to proactively identify, analyse and solve problems effectively.</li> <li>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</li> <li>Strong IT skills – Microsoft Office suite, CRM systems.</li> <li>Experience of working with a CRM system.</li> <li>Experience of education counselling.</li> <li>Work and / or study experience in a relevant destination country.</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span><span>Interact with customers over the phone to understand their banking needs.</span></span></p><br></li><li><p><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></p><br></li><li><p><span><span>Resolve problems over the telephone on the spot.</span></span></p><br></li><li><p><span><span>Convert sales opportunities to meet financial targets.</span></span></p><br></li><li><p><span><span>Clarify and explain procedures and products over the telephone.</span></span></p><br></li><li><p><span><span>Capture and report customer feedback towards continual product development.</span></span></p><br></li><li><p><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></p><br></li><li><p><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></p><br></li><li><p><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></p><br></li></ul><p><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>B2B- Sales Advisor<br><p>Job Description</p><br><br>The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call</li><li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li><li>Maintain broad knowledge of products, pricing, promotions, and procedures</li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and sales performance</li><li>Answer billing questions by talking through components of customer accounts</li></ul><br><p>Location:</p><br><br>Egypt, Cairo RHQ<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br> performance, and achievement of operational objectives across all retail partners.<br>  Own the overall operational performance of the Personal Shopper network by driving key KPIs<br> including productivity, preparation time, order accuracy, substitutions, cancellations, service<br> levels, and customer satisfaction.<br>  Develop and execute strategic initiatives to support business growth, increase order capacity,<br> improve operational efficiency, and enhance the overall customer experience.<br>  Partner with Commercial and Retail Partner teams to strengthen relationships with key<br> accounts, support business expansion, resolve escalations, and ensure operational readiness for<br> new launches and growth opportunities.<br>  Analyze operational and business performance, identify trends and opportunities, and translate<br> insights into action plans that improve efficiency, quality, and profitability.<br>  Lead workforce planning, capacity planning, and resource optimization to ensure the<br> organization is prepared to meet current and future business demand.<br>  Drive continuous improvement initiatives by redesigning operational processes, introducing best<br> practices, and leveraging data to improve service quality and operational excellence.<br>  Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br> Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>Qualifications<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br> or a related field.<br>  6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br> least 2 years in a leadership role.<br>  Proven experience managing managers or multi-site operations.<br>  Strong analytical skills with the ability to translate data into business decisions.<br>  Excellent stakeholder management and communication skills.<br>  Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>  Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>To draft, review, and negotiate all type of legal contracts for both internal and external parties in a timely manner while ensuring the inclusion of all relevant information and supporting documentation, and provide recommendation and abide by the MENA general legal framework.</li> <li>To advise and provide legal opinions on all legal issues in Egypt and review and build all needed legal policies and SOPs and update them continuously.</li> </ul> <ul> <li>Corporate Governance: &nbsp;To draft and review resolutions and follow up with the relevant authorities in this regard and maintain a correct legal status for all Hikma entities in Egypt with such governmental bodies.</li> <li>To implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures.</li> <li>To interact and communicate with external parties, encompassing legal advisors and ministries, and to follow up on legal issues and cases. In addition, to manage, supervise and follow up on all litigation cases with external law firms, and to represent Hikma before courts and/or all relevant authorities when needed and to follow up on all legal governmental affairs and monitor and review all IP legal issues in Egypt.</li> <li>To advise on all regulatory and legal matters and coordinate with the internal departments within Hikma to safeguard Hikma’s rights and legal stance.</li> <li>Maintain a strong physical and electronic filing system and supervise the archiving process continuously.</li> <li>Administer and manage contracts and ensure proper implementation.</li> <li>Participate in internal investigations.</li> <li>To assist the MENA General Counsel in special projects, mergers &amp; acquisitions.</li> <li>To manage and supervise the activities and work of subordinates to ensure that all their work is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.</li> <li>To follow all relevant Legal policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.</li> </ul> <ul> <li>To carry out due diligence for acquisitions and new business.</li> <li>To assist in the preparation and the development of the budget, and to monitor expenditures and financial performance versus budget.</li> <li>Participating in the establishment of strategies, policies and goals for the Legal Department in coordination with the MENA General Counsel.</li> </ul> <p>&nbsp;<strong><u>Qualifications:</u></strong></p><br> <ul> <li> <ul> <li>B. Sc. of Law degree (English Section is a must – French section is a plus) and license to practice law. (M.A degree in law is a plus)</li> <li>A minimum of 9+ years of relevant experience at a top law firm and/or in-house.</li> <li>Fluency in Arabic, English (French is a plus).</li> <li>Experience in drafting and negotiating complex agreements.</li> <li>Detail-oriented, resourceful with excellent follow-through skills, and able to handle multiple projects simultaneously.</li> <li>Strong intercultural, communication and problem-solving skills.</li> <li>Experience in the pharmaceutical industry is preferred.</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>B2B Greece- Sales Advisor- Polish speakers<br><p>Job Description</p><br><br>This is a relocation from Egypt to Greece by Concentrix B2B team please reach out to the recruiters assigned for more details.<ul><li>The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.</li><li>Achieve specific sales targets and maximizing sale opportunities on each and every call</li><li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li><li>Maintain broad knowledge of products, pricing, promotions, and procedures</li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and sales performance</li><li>Answer billing questions by talking through components of customer accounts</li></ul><br><p>Location:</p><br><br>Egypt, Cairo RHQ<br><p>Language Requirements:</p><br><br>Polish<br><p>Time Type:</p><br><br>Full time<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondel z International Digital Services, working to support impeccable service operations. How you will contribute You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondel z International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your specific process area Working in a shared service organization Being a good team player and influencing others Process design and mapping, and business requirement gathering experience Communicating effectively, applying interpersonal skills and taking initiative More about this role What you need to know about this position: This role is fixed term for 6 months (Subject to renewal). The payroll advisor maintains accurate payroll records in compliance with Egyptian labor laws, prepares monthly payroll, and advises on payroll matters. They audit employee data, ensure confidentiality. What extra ingredients you will bring: Receive monthly variables and validate them in accordance with Egyptian law and company policy. Validate monthly payroll. Ensure the proper calculations of employees social insurance, income taxes, and other relevant deductions. Validate and upload bank files. Prepare monthly sox controls reports. Validate and confirm closing reports for Finance and payroll. Education / Certifications: Bachelor's degree in accounting or any relevant field. Job specific requirements: 0-2 years of experience in solid Experience in the payroll function Professional command of the written and spoken English language Advanced and very solid Knowledge of Excel Ability to work under stress Exceptional Communication problem-solving &amp; interpersonal skills. Work schedule: Full-Time No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The payroll advisor maintains accurate payroll records in compliance with Egyptian labor laws, prepares monthly payroll, and advises on payroll matters. They audit employee data, ensure confidentiality.</p><p>Receive monthly variables and validate them in accordance with Egyptian law and company policy. Validate monthly payroll. Ensure the proper calculations of employees social insurance, income taxes, and other relevant deductions. Validate and upload bank files. Prepare monthly sox controls reports. Validate and confirm closing reports for Finance and payroll.</p><p>Bachelor's degree in accounting or any relevant field.</p><p>0-2 years of experience in solid Experience in the payroll function Professional command of the written and spoken English language Advanced and very solid Knowledge of Excel Ability to work under stress Exceptional Communication problem-solving &amp; interpersonal skills.</p><p></p></section>

<div><strong >Role Purpose</strong></div><div><font face="verdana">As a Tracing Advisor, your primary objective is to provide elite-level tracking and investigation services to our global network and valued customers. You will serve as a dedicated problem-solver, conducting deep-dive investigations into shipment incidents to ensure service recovery and maintain the high-performance standards that define DHL Express.</font></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Key Responsibilities</strong></font></div><div><ul><li><font face="verdana"><strong>Comprehensive Shipment Investigation:</strong> Perform end-to-end tracing services for undelivered, misrouted, delayed, lost, or damaged shipments.</font></li><li><font face="verdana"><strong>Customer Advocacy: </strong>Deliver best-in-class service by fulfilling unique customer needs and providing tailored solutions to complex logistics issues.</font></li><li><font face="verdana"><strong>Professional Inquiry Handling: </strong>Manage all trace enquiries with precision, adhering strictly to global service standards and organizational processes.</font></li><li><font face="verdana"><strong>Information Expert:</strong> Respond accurately to customer queries regarding pricing, international customs requirements, and shipment status.</font></li><li><font face="verdana"><strong>Service Recovery:</strong> Liaise cross-functionally with Operations and other departments to facilitate rapid service recovery and shipment resolution.</font></li><li><font face="verdana"><strong>Conflict Resolution: </strong>Confidently handle customer complaints, maintaining professional composure while taking decisive action to resolve issues to full satisfaction.</font></li><li><font face="verdana"><strong>Operational Support:</strong> Support Frontline teams by managing overflow calls and assisting with import requests to ensure seamless service continuity.</font></li><li><font face="verdana"><strong>Quality Assurance:</strong> Manage and monitor customer satisfaction surveys to gauge service impact and identify areas for improvement.</font></li><li><font face="verdana"><strong>Process Compliance:</strong> Adhere to all departmental manuals and procedures while exercising necessary flexibility to resolve unique trace cases.</font></li><li><font face="verdana"><strong>Continuous Improvement:</strong> Proactively highlight procedural or technological areas for enhancement to improve the overall customer experience.</font></li></ul></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Qualifications, Experience, and Competencies</strong></font></div><div><ul><li><font face="verdana"><strong>University Graduate</strong> (Required).</font></li><li><font face="verdana"><strong>English Language Proficiency: </strong>Excellent spoken and written English skills are mandatory.</font></li><li><font face="verdana"><strong>Industry Experience: </strong>0–2 years of experience in a Customer Contact Center or Telesales environment within a service industry.</font></li><li><font face="verdana"><strong>Communication Excellence:</strong> Demonstrated ability to provide clear, concise, and timely information to both internal and external stakeholders.</font></li><li><font face="verdana"><strong>Conflict Resolution:</strong> Strong ability to remain calm, objective, and controlled when responding to urgent or demanding situations.</font></li><li><font face="verdana"><strong>Technical Proficiency: </strong>Skilled in using telephone systems and order booking platforms.</font></li><li><font face="verdana"><strong>Analytical Thinking:</strong> Capable of breaking down complex problems into component parts to reach accurate conclusions.</font></li><li><font face="verdana"><strong>Planning & Organization: </strong>Highly structured with the ability to schedule time effectively and use efficient work tools to meet targets.</font></li><li><font face="verdana"><strong>Decision Making:</strong> Proven ability to make timely choices based on sound judgment, even under conditions of uncertainty.</font></li><li><font face="verdana"><strong>Results Orientation:</strong> A self-starter who consistently overcomes obstacles to achieve measurable goals aligned with business objectives.</font></li><li><font face="verdana"><strong>Collaborative Teamwork:</strong> Works cooperatively with colleagues to achieve group targets and actively offers support to the wider team.</font></li></ul></div><div><font face="verdana"><br></font></div><div><font face="verdana"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</font></div><div><font face="verdana"><br></font></div><div><font face="verdana">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</font></div><div><font face="verdana">✨ We ????????????????</font></div><div><font face="verdana">✨ We ???????????????? ????????????????????????????????<br></font></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Manage and develop the spare parts sales network within a designated geographic territory by maintaining strong customer relationships, achieving sales targets, and ensuring effective field coverage across workshops, retailers, and distributors.<br> Duties &amp; Responsibilities: Manage and expand the spare parts dealer and distributor network within the assigned territory to achieve monthly and quarterly sales targets.<br> Visit existing and potential customers (workshops, retailers, distributors) on a regular schedule to promote product lines and generate orders.<br> Negotiate commercial terms, resolve operational issues, and ensure customer satisfaction across the territory.<br> Monitor competitor activities, pricing, and market movements and report findings to management on a weekly basis.<br> Submit accurate sales reports and demand forecasts for the assigned territory.<br> Ensure full geographic coverage and identify untapped market opportunities (white spaces).<br> Follow up on order deliveries, payments, and collections to maintain healthy receivables.<br> Bachelor's degree in business, Commerce, or a related field.<br> 3–5 years of experience in the automotive spare parts or aftermarket industry.<br> Strong negotiation and territory planning skills Proficiency in CRM tools Good understanding of the local automotive market and competitor landscape Good in English and Arabic verbal and written.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong> <br><ul><li> A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. </li><li> 3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations. </li><li> Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. </li><li> A strong academic record. </li><li> Proficiency in English, both written and spoken, is essential. </li><li> A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. </li><li> An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. </li><li> Being passionate about the latest technology trends and developments. </li><li> Excellent analytical and problem-solving skills. </li><li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly. </li><li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li></ul><br><strong> Preferred Skills: </strong> <br><ul><li> Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. </li><li> Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. </li><li> Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. </li><li> Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts) </li></ul><br><strong> Required Software Skills </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li><li> Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, Or other enterprise PLM solutions. </li></ul><br><b>Connect to your service line - Technology &amp; Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&amp;T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an I&amp;C (Instrumentation and Controls) Technical Advisor, you will play a key role in supporting and supervising outages, maintenance and commissioning activities on gas and steam turbines, generators and control systems. You will be the on-site technical expert, ensuring high standards of quality, safety and efficiency are met throughout the project lifecycle.</p><p><strong>Key Responsibilities</strong></p><ul><li>Remove, test, repair and install instrumentation, performing calibration and fault diagnosis.</li><li>Apply logic and hardware updates/upgrades to control systems.</li><li>Assist with start-up and commissioning activities.</li><li>Implement quality control procedures during disassembly, inspection and assembly of turbines and related equipment.</li><li>Contribute to outage planning, execution and continuous improvement within Field Service.</li><li>Review outage data and provide recommendations for future improvements.</li><li>Develop, review and revise field procedures and technical information.</li><li>Ensure all activities comply with health, safety and environmental policies.</li><li>Act as Technical Advisor during gas turbine, steam turbine and generator outages.</li><li>Supervise maintenance works in line with Mitsubishi Power procedures and standards.</li><li>Organise and lead manpower during outages, identifying critical paths and ensuring deadlines and quality standards are achieved.</li><li>Interpret and apply drawings, field procedures and technical documents for all activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Electrical or Mechatronics Engineering.</li><li>Total Experience: Maximum of 8 years of relevant experience.</li><li>Industry Experience: Hands on experience in testing and calibration of Gas/Steam Turbine instrumentation, including thermocouples, RTDs, pressure transmitters, and other related field instruments, is mandatory.</li><li>Control Systems Experience: Experience with Mark VI / Diasys Netmation DCS.</li><li>Valve Calibration: Experience in calibration of pneumatic, electrical, and hydraulic valves.</li><li>Condition Monitoring: Experience with Bently Nevada/Shinkawa vibration monitoring systems.</li><li>Language Skills: Strong English communication skills, both written and spoken.</li><li>HSE Knowledge: Solid understanding of HSE principles.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span><span>Interact with customers over the phone to understand their banking needs.</span></span></p><br></li><li><p><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></p><br></li><li><p><span><span>Resolve problems over the telephone on the spot.</span></span></p><br></li><li><p><span><span>Convert sales opportunities to meet financial targets.</span></span></p><br></li><li><p><span><span>Clarify and explain procedures and products over the telephone.</span></span></p><br></li><li><p><span><span>Capture and report customer feedback towards continual product development.</span></span></p><br></li><li><p><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></p><br></li><li><p><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></p><br></li><li><p><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></p><br></li></ul><p><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span><span>Interact with customers over the phone to understand their banking needs.</span></span></p><br></li><li><p><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></p><br></li><li><p><span><span>Resolve problems over the telephone on the spot.</span></span></p><br></li><li><p><span><span>Convert sales opportunities to meet financial targets.</span></span></p><br></li><li><p><span><span>Clarify and explain procedures and products over the telephone.</span></span></p><br></li><li><p><span><span>Capture and report customer feedback towards continual product development.</span></span></p><br></li><li><p><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></p><br></li><li><p><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></p><br></li><li><p><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></p><br></li></ul><p><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></p><br><br> </div>