وظائف مساعد مدير - جنوب سيناء مصر

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129627<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Al Fanar Street, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.<br><br>Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br><br>Deliver the best services to guests in line with the hotel’s policies and procedures.<br><br>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br><br>Always be friendly, well-groomed, polite and respectful.<br><br>Gather information about the facility’s occupancy for the respective day before starting the shift.<br><br>Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.<br><br>Has knowledge of all activities that may (will) be held at the facility on the specific day.<br><br>Help all guests with their luggage when entering and leaving the hotel.<br><br>Show guests the way to their room and carry their luggage.<br><br>Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br><br>Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br><br>Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.<br><br>Responsible for the order of the reception desk and lobby.<br><br>Carry out the periodic maintenance and cleaning of the luggage trolleys.<br><br>Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br><br>Responsible for safely keeping guest belongings under his/her responsibility.<br><br>Keep track of all official documents and deliver them to the respective addressees<br><br>Attend the internal communication meetings and trainings of the Front Office Department and share his/her suggestions and thoughts.<br><br>Responsible for carrying the luggage for rooms that will be changed.<br><br>Take part in the Emergency Response Teams.<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience:</strong> At least 1 year of experience in the related field.<br><br><strong>Foreign Language:</strong> Good command of English and Arabic to communicate well.<br><br><strong>Courses and Training: </strong>Theoretical and practical background.<br><br><strong>Computer Literacy: </strong>Basic PC applications.<br><br><strong>Skills:</strong> Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.