وظائف مراقب كاميرات - القاهرة مصر

<p>Responsible for all aspects of operations support for existing customers, including process, business and technical consultation Accountable for end to end process ownership of client service requests and the coordination of teams to resolve issues within a service level contract to avoid financial penalties Accountable for developing and maintaining customer support guidelines, metrics, tools and practices throughout the customer life cycle Collects customer feedback and market intelligence and shares findings with partners in Technology, Product and Customer Delivery Meets with Customers and MasterCard teams to conduct inquiry reviews and to identify technology or process enhancements Responsibilities Translates function strategy into team goals and objectives, operational plans, and processes Supports interactions with business partners and internal/external customers to help define new support strategies Monitors function goals, operational execution, budget, and compliance; notes areas of deviation and proposes solutions Formally supervises and coaches a large group/team, or several Leaders/ Consultants at all-skill levels Helps identify and coach top talent within own teams (includes direct reports and second-line reports) Oversees execution of end to end internal consultation and client service request resolution processes Accountable for operational support within vertical and drives cross functional (e.g., with Product and Tech) discussions to share insights on operational customer interactions, customer perspectives, and opportunities for improvement Experiences Experience acting as a people and project manager over Customer Operations by setting goals and objectives for the project, managing large, visible projects, and providing direction; identifies risks and areas for efficiency Success in structuring and allocating resources for various teams Ability to create, define, and clearly communicate business goals and strategy Ability to develop support model for products Experience collaborating with business partners and internal/external customers to envision and develop new products Experience communicating data-driven insights on Voice of the Customer to department heads and leaders and presenting proposed enhancements Experience providing strategic input to and executing customer experience strategies during times of system outages, missed service levels, and escalated service requests Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience acting as a people and project manager over Customer Operations by setting goals and objectives for the project, managing large, visible projects, and providing direction; identifies risks and areas for efficiency Success in structuring and allocating resources for various teams Ability to create, define, and clearly communicate business goals and strategy Ability to develop support model for products Experience collaborating with business partners and internal/external customers to envision and develop new products Experience communicating data-driven insights on Voice of the Customer to department heads and leaders and presenting proposed enhancements Experience providing strategic input to and executing customer experience strategies during times of system outages, missed service levels, and escalated service requests</p>

<ul><li><p>Promote the organization’s products and services to various clients.</p></li><li><p>Understand market competition and Perform competitive analysis for the organization’s products.</p></li><li><p>Responsible for specifying the organization’s products with consultants specialized in security sector.</p></li><li><p>Conduct frequent technical awareness meetings with Consultants to ensure they stay updated and biased to our specifications.</p></li><li><p>Work in coordination with Sales Team in pre-tender phase to specify the organization’s products in advance.</p></li><li><p>Provide in-house technical support for Sales Team.</p></li><li><p>Assist Sales Team in conducting meetings with clients to emphasize the competency of the organization’s products.</p></li><li><p>Establish proper connection with engineering department at client side to assist the organization in securing the deal.</p></li><li><p>Perform security analysis for client’s site and recommend proper solutions to meet the client needs.</p></li><li><p>Maintain strong relationships with key suppliers to ensure product availability, competitive pricing, and seamless integration of specifications for security solutions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of Engineering, preferably Electronics/Power/Communication.</p></li><li><p>Excellent ability to research, study and understand technical products aspects.</p></li><li><p>5–10 years of experience in similar roles will be considered.</p></li><li><p>Customer oriented approach coupled with good sales skills.</p></li><li><p>Excellent communication &amp; interpersonal skills.</p></li><li><p>Excellent command in English language.</p></li><li><p>Ability to work under pressure in multi-tasking environment.</p></li><li><p>Owning a car is a must.</p></li></ul><p></p>

<h3>Executive Leadership</h3><ul><li><p>Act as the primary operational representative of the Chairman.</p></li><li><p>Translate strategic objectives into actionable operational plans.</p></li><li><p>Ensure the effective execution of the company's vision and business goals.</p></li><li><p>Prepare executive reports, dashboards, and performance updates for the Chairman.</p></li><li><p>Participate in strategic planning and organizational development.</p></li></ul><h3>Project Management</h3><ul><li><p>Oversee the complete lifecycle of all software and ERP implementation projects.</p></li><li><p>Ensure projects are delivered on time, within budget, and according to quality standards.</p></li><li><p>Monitor project risks, dependencies, and resource allocation.</p></li><li><p>Review project plans, timelines, milestones, and deliverables.</p></li><li><p>Resolve project escalations and critical issues promptly.</p></li></ul><h3>Implementation Management</h3><ul><li><p>Lead and supervise the ERP/Odoo Implementation Team.</p></li><li><p>Ensure implementation methodologies and best practices are consistently followed.</p></li><li><p>Monitor customer onboarding, system configuration, testing, training, and Go-Live activities.</p></li><li><p>Ensure successful customer adoption and project acceptance.</p></li></ul><h3>Development Management</h3><ul><li><p>Manage the Software Development Team.</p></li><li><p>Coordinate development priorities with project requirements.</p></li><li><p>Review development schedules and technical deliverables.</p></li><li><p>Ensure software quality, security, and scalability standards are maintained.</p></li><li><p>Coordinate closely with QA and Technical Support teams.</p></li></ul><h3>Cross-Functional Coordination</h3><ul><li><p>Foster collaboration among Development, Implementation, QA, Support, Sales, and Customer Success teams.</p></li><li><p>Optimize communication and workflow across departments.</p></li><li><p>Ensure alignment between business objectives and technical execution.</p></li></ul><h3>Client Relationship Management</h3><ul><li><p>Maintain relationships with strategic clients.</p></li><li><p>Participate in executive meetings with key customers when required.</p></li><li><p>Ensure high customer satisfaction throughout project execution.</p></li><li><p>Address customer escalations effectively.</p></li></ul><h3>Performance &amp; Operations</h3><ul><li><p>Establish and monitor KPIs for all operational teams.</p></li><li><p>Conduct regular performance reviews.</p></li><li><p>Improve operational efficiency and productivity.</p></li><li><p>Identify process improvement opportunities.</p></li><li><p>Ensure compliance with company policies and quality standards.</p></li></ul><h3>Resource &amp; Capacity Planning</h3><ul><li><p>Plan team capacity based on project pipelines.</p></li><li><p>Optimize resource utilization.</p></li><li><p>Support recruitment, onboarding, and workforce planning.</p></li></ul><h3>Financial &amp; Business Oversight</h3><ul><li><p>Monitor project profitability and operational costs.</p></li><li><p>Assist in budgeting and forecasting.</p></li><li><p>Support business growth initiatives and operational planning.</p></li></ul><p></p><p><strong>Requirements</strong></p><h1>Qualifications</h1><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, Business Administration, or a related field.</p></li></ul><ul><li><p>3–7 years of experience in Software, ERP, or Digital Solutions companies.</p></li><li><p>Minimum of 5 years in a senior leadership or operations management role.</p></li><li><p>Proven experience managing Software Development and ERP Implementation teams.</p></li><li><p>Strong background in Project Management.</p></li><li><p>Experience with Odoo ERP is highly preferred.</p></li><li><p>Executive Leadership</p></li><li><p>Strategic Planning</p></li><li><p>Project Portfolio Management</p></li><li><p>Team Leadership</p></li><li><p>Decision Making</p></li><li><p>Business Operations Management</p></li><li><p>Risk Management</p></li><li><p>Customer Relationship Management</p></li><li><p>Financial Awareness</p></li><li><p>Resource Planning</p></li><li><p>Change Management</p></li><li><p>Negotiation Skills</p></li><li><p>Problem Solving</p></li><li><p>Excellent Communication &amp; Presentation Skills</p></li></ul><h1>Technical Knowledge</h1><ul><li><p>Odoo ERP</p></li><li><p>ERP Implementation Methodologies</p></li><li><p>Software Development Life Cycle (SDLC)</p></li><li><p>Agile &amp; Scrum Frameworks</p></li><li><p>Project Management Tools (Jira, ClickUp, Trello, MS Project)</p></li><li><p>CRM &amp; ERP Systems</p></li><li><p>Microsoft Office 365</p></li></ul><p></p>

<p><span style="font-size: 11px;">Title and Summary Senior Research Analyst/Consultant, Advisors Research Center Senior Research Analyst/Consultant, Advisors Research Center</span></p><p>All About Us The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to deliver powerful strategic insights and recommendations to our clients. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.</p><p>All About the Role Advisors Research Center is a capability designed to respond to rapidly evolving customer needs for high-quality research support, with the important mission of realizing value through developing insights and recommendations. This capability augments Advisors' traditional areas of strength. Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience to Partner With Any Client Worldwide to Help Them Drive Measurable Value By:</p><ul><li>Delivering new research products and strategies to market smoothly and efficiently</li><li>Successfully leveraging research assets and delivering the most challenging research output that s impactful for clients</li><li>Provide key insights based on secondary research and/or analyzing the data available</li></ul><p>All About Your Education &amp; Skills Have sufficient and relevant working experience across a range of research projects Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.) Fluent in Arabic and English required, other languages desirable Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred</p><p>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li>Abide by Mastercard s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Worked on a variety of research projects (both primary and secondary research). Experience of working on projects involving primary research (conducting in-depth interviews, analyzing surveys, and using other quantitative techniques) Adept at using industry databases (e.g., Euromonitor, Bloomberg etc.). and knowledge of other leading sources Ability to synthesize and analyze information from multiple sources. Ability to prepare insightful slides aggregating data from various sources Strong at business writing, creating client-ready materials Strong communication skills to actively participate as a team member on client calls, internal team meetings, and prepare draft emails for both internal and external purposes.</p><p>Have sufficient and relevant working experience across a range of research projects Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.) Fluent in Arabic and English required, other languages desirable Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Fraud Controller is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Fraud Awareness, Revenue Protection &amp; Cash Handling</strong></p><ul><li>Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections.</li><li>Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Participate in fraud-prevention awareness activities and campaigns.</li><li>Communicate tariff changes and revenue-related updates to passengers and relevant departments.</li><li>Return PVs (violation reports) and receipts at the end of each shift.</li><li>Ensure proper and compliant use of the cash register during shifts.</li><li>Complete required forms documenting payments, issued receipts, and total amounts generated.</li><li>Report any cancellations or modifications related to payments or claim receipts to the hierarchy.</li><li>Remain accountable for cash handling activities during assigned duties.</li></ul><p><strong>Operations Support &amp; Customer Service</strong></p><ul><li>Provide a high standard of customer service and proactive passenger information.</li><li>Explain the operation of fare machines, elevators, and other station equipment to passengers when required.</li><li>Provide mobility assistance to passengers when required.</li><li>Support colleagues and operations teams during degraded operations and emergency scenarios.</li><li>Assist in crowd management activities and minimize queuing at station gate lines.</li><li>Report faults, operational irregularities, and issues related to non-compliance with operational procedures and standards.</li><li>Participate in operational training sessions and exercises as required.</li></ul><p><strong>Safety, Security &amp; Incident Reporting</strong></p><ul><li>Apply a positive safety culture within trains and stations.</li><li>Control and address violations identified during patrols in accordance with company procedures.</li><li>Report serious offenses, incidents, and operational concerns promptly to the supervisor.</li><li>Report potential safety hazards and take appropriate action when required.</li><li>Follow instructions and guidance provided by supervisors and management.</li><li>Carry out any additional duties or assignments delegated by superiors.</li></ul><p><strong>Safety Responsibilities</strong></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in Arabic; basic English communication skills are preferred.</li><li>Knowledge of revenue protection procedures and customer service practices.</li><li>Basic knowledge of ticket inspection systems and cash handling procedures.</li><li>Good communication and interpersonal skills.</li><li>0-3 years of experience in customer service, transport operations, security, or revenue protection activities.</li><li><strong>Customer Focus</strong>: Delivers professional and courteous service to passengers while maintaining operational standards.</li><li><strong>Operational Discipline</strong>: Follows procedures, policies, and operational instructions accurately and consistently.</li><li><strong>Safety Commitment</strong>: Promotes safe working practices and actively reports safety or security concerns.</li><li><strong>Integrity &amp; Accountability</strong>: Handles revenue protection and cash-related responsibilities with honesty and professionalism.</li><li><strong>Teamwork</strong>: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</li></ul><p></p></section>

<p>We are seeking a Forward Deployed Engineer II to lead the technical deployment and integration of AI-driven enterprise solutions within banking and enterprise environments. In this role, you will collaborate directly with client IT, infrastructure, security, and business teams to design deployment architectures, build integrations, and ensure successful implementation and ongoing support of client environments. Key Responsibilities Lead the deployment and lifecycle management of enterprise software solutions within client environments, including on-premises and highly secure infrastructures. Design deployment architectures, network topology, security requirements, integration points, and data flows. Develop and maintain technical documentation, including: API documentation Architecture diagrams Deployment runbooks Environment handover documentation Update and rollback procedures Build and maintain integration components such as APIs, connectors, adapters, and automation scripts. Integrate solutions with enterprise platforms, including databases, messaging systems, ERP/CRM solutions, and internal APIs. Deploy and manage applications using Docker, Kubernetes, Linux, and related technologies. Manage software updates, patches, and configuration changes in production environments. Troubleshoot complex infrastructure, networking, and security issues involving VPNs, firewalls, proxies, certificates, authentication, and load balancers. Collaborate with Product, Engineering, DevOps, and Delivery teams to ensure seamless deployments and customer success. Participate in technical discovery sessions, solution design, and implementation planning. Identify opportunities to standardize deployment processes and improve delivery efficiency. Mentor junior engineers and contribute to technical best practices. Participate in on-call support and critical production escalations as required.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p><p>2 – 4 years of experience in Solutions Engineering, Systems Integration, DevOps, Technical Implementation, Backend Engineering, or a similar role.</p><p>Strong hands-on experience with Python and API development using frameworks such as FastAPI, Django, or similar.</p><p>Experience deploying and managing applications using Docker, Kubernetes, and Linux.</p><p>Experience working with on-premises, private cloud, or highly secure enterprise environments.</p><p>Solid understanding of networking concepts, including VPNs, firewalls, proxies, DNS, TLS/SSL, load balancers, and certificate management.</p><p>Experience integrating with enterprise systems such as REST/SOAP APIs, Oracle, SQL Server, ERP, CRM, or messaging platforms.</p><p>Strong troubleshooting and analytical problem-solving skills.</p><p>Excellent technical documentation and communication skills.</p><p>Ability to work directly with client technical and business stakeholders.</p><p>Willingness to travel to client sites when required.</p><h2>Preferred Skills</h2><p>Experience within banking, fintech, or enterprise software environments.</p><p>Knowledge of enterprise security standards and infrastructure best practices.</p><p>Familiarity with CI/CD pipelines and cloud technologies.</p><p>Experience working in customer-facing technical delivery roles.</p>

<p>We are seeking a Forward Deployed Engineer II to lead the technical deployment and integration of AI-driven enterprise solutions within banking and enterprise environments. In this role, you will collaborate directly with client IT, infrastructure, security, and business teams to design deployment architectures, build integrations, and ensure successful implementation and ongoing support of client environments. Key Responsibilities Lead the deployment and lifecycle management of enterprise software solutions within client environments, including on-premises and highly secure infrastructures. Design deployment architectures, network topology, security requirements, integration points, and data flows. Develop and maintain technical documentation, including: API documentation Architecture diagrams Deployment runbooks Environment handover documentation Update and rollback procedures Build and maintain integration components such as APIs, connectors, adapters, and automation scripts. Integrate solutions with enterprise platforms, including databases, messaging systems, ERP/CRM solutions, and internal APIs. Deploy and manage applications using Docker, Kubernetes, Linux, and related technologies. Manage software updates, patches, and configuration changes in production environments. Troubleshoot complex infrastructure, networking, and security issues involving VPNs, firewalls, proxies, certificates, authentication, and load balancers. Collaborate with Product, Engineering, DevOps, and Delivery teams to ensure seamless deployments and customer success. Participate in technical discovery sessions, solution design, and implementation planning. Identify opportunities to standardize deployment processes and improve delivery efficiency. Mentor junior engineers and contribute to technical best practices. Participate in on-call support and critical production escalations as required.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p><p>2 – 4 years of experience in Solutions Engineering, Systems Integration, DevOps, Technical Implementation, Backend Engineering, or a similar role.</p><p>Strong hands-on experience with Python and API development using frameworks such as FastAPI, Django, or similar.</p><p>Experience deploying and managing applications using Docker, Kubernetes, and Linux.</p><p>Experience working with on-premises, private cloud, or highly secure enterprise environments.</p><p>Solid understanding of networking concepts, including VPNs, firewalls, proxies, DNS, TLS/SSL, load balancers, and certificate management.</p><p>Experience integrating with enterprise systems such as REST/SOAP APIs, Oracle, SQL Server, ERP, CRM, or messaging platforms.</p><p>Strong troubleshooting and analytical problem-solving skills.</p><p>Excellent technical documentation and communication skills.</p><p>Ability to work directly with client technical and business stakeholders.</p><p>Willingness to travel to client sites when required.</p><h2>Preferred Skills</h2><p>Experience within banking, fintech, or enterprise software environments.</p><p>Knowledge of enterprise security standards and infrastructure best practices.</p><p>Familiarity with CI/CD pipelines and cloud technologies.</p><p>Experience working in customer-facing technical delivery roles.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>About Bosta: </strong> </div> <div>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.</div> <div>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</div> <div> </div> <div> <strong>Job Code: </strong>-<span>Inc2026ENGI-154 </span> </div> <div> <div> Job Responsibilities: <div> <div> <ul> <li>Design and create services and system architecture for your projects, and contribute and provide feedback to other team members via technical design sessions.</li> <li>Collaborate with the front-end engineers in building, and shipping scalable APIs to be consumed by our client-facing solutions.</li> <li>Build and maintain third-party API integrations, fetching, and processing of data.</li> <li>Work with the product and design teams to discuss the requirements of the value teams (including business, marketing, sales, and logistics operations), understand end-user requirements, formulate use cases, and then translate them into usable and scalable features.</li> <li>Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice). Mentor and empower other engineers around you.</li> <li>Develop and maintain high-performance and scalable backend systems that can handle high traffic volumes, while ensuring data integrity, security, and reliability.</li> <li>Continuously monitor and optimize the performance of backend systems, and implement appropriate measures to ensure optimal system uptime and availability.</li> <li>Communicate effectively with stakeholders, including non-technical team members, to ensure that they understand the technical decisions being made and how they will impact the product.</li> <li>Drive innovation and contribute to the growth of our company vision by creating new products and collaborating closely with the product and design teams.</li> </ul> </div> </div> </div> </div> <div> <div> Job Qualifications: <div> <div> <ul> <li>1-3 years of experience as a Backend Software Engineer.</li> <li>A bachelor s degree in computer science or related fields is preferred.</li> <li>Excellent programming skills in JavaScript, Node.js , Express framework, and related technologies.</li> <li>Experience managing NoSQL databases/search engines such as Redis, MongoDB, Elasticsearch, etc.</li> <li>Experience building and implementing CI/CD pipelines.</li> <li>Experience with A/B testing and canary deployments.</li> <li>Knowledge of GCP, AWS, or other similar cloud providers.</li> <li>Knowledge of container technology (Docker, Kubernetes).</li> <li>Demonstrated expertise in managing a broad system with multiple integrated components.</li> <li>Ability to jump into legacy code and understand it quickly.</li> <li>Excellent problem-solving skills.</li> <li>Excellent leadership skills.</li> </ul> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>

<p>The Facility Manager is responsible for overseeing the operation, maintenance, safety, and readiness of all project facilities supporting the railway cars project. The role ensures that buildings, utility services, equipment, workspaces, and support services are maintained efficiently to meet operational, safety, and contractual requirements.</p><p>Manage daily facility operations and support services. Ensure preventive and corrective maintenance of building systems and utilities. Ensure preventive and corrective maintenance of depot equipment. Coordinate with contractors, vendors, and internal teams for facility-related works. Monitor safety, housekeeping, security, and emergency preparedness. Track facility budgets, consumables, and maintenance schedules. Ensure compliance with company standards, local regulations, and project requirements. Support project teams with workspace, storage, and operational needs. Prepare reports on facility status, maintenance activities, and service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Training equivalent to engineering and specialty rolling stock. Master Railway Systems is valuable. English level equivalent to B2. Advanced user level knowledge of Office: Excel and Word Basic knowledge of electrical, HVAC, plumbing, and civil systems. Maintenance planning and contractor coordination training. CAF EM will support with training in the logistics process, use of the ERP Baan system or SAP and CAF processes in general.</p><p>Minimum 5 years of experience in facility management, building operations, or maintenance supervision. Experience in industrial, railway, infrastructure, or large-scale project environments is preferred. Experience coordinating with subcontractors and service providers. Prior exposure to safety and compliance responsibilities.</p><p>Serving Customers Driving for Results Displaying Technical Expertise Critical Thinking Adapting to Change Acting with Integrity Building and Supporting Teams</p>

<ul><li><p>Lead, develop, and manage multi-site facility teams, including supervisors, engineers, and technicians.</p></li><li><p>Oversee daily facility operations across all locations, ensuring consistency in service delivery and performance standards.</p></li><li><p>Supervise site facility representatives and ensure effective planning, execution, and reporting of activities.</p></li><li><p>Manage preventive and corrective maintenance programs for all building systems (HVAC, electrical, mechanical, civil, etc.).</p></li><li><p>Plan, execute, and monitor facility-related projects, ensuring delivery within scope, timeline, and budget.</p></li><li><p>Coordinate with internal departments and external vendors to ensure seamless operations and service quality.</p></li><li><p>Review and manage facility-related procurement requests, ensuring compliance with company policies and cost efficiency.</p></li><li><p>Ensure full implementation and adherence to occupational health &amp; safety (OHS) standards and regulations.</p></li><li><p>Oversee site security measures in coordination with internal and external stakeholders to maintain a safe environment.</p></li><li><p>Prepare and present periodic reports on operational performance, maintenance activities, and project status.</p></li><li><p>Support budget planning, cost control, and optimization of facility-related expenditures.</p></li><li><p>Ensure compliance with company policies, procedures, and applicable legal and regulatory requirements.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor’s degree in Engineering (Mechanical, Electrical, or a related discipline is mandatory).</strong></p></li><li><p>7–10 years of experience in <strong>facility management or maintenance, including at least 4–6 years in a leadership role.</strong></p></li><li><p>Strong technical expertise in building systems, utilities, and industrial facility operations.</p></li><li><p>Proven ability to lead and manage multi-disciplinary engineering teams across multiple sites.</p></li><li><p>Solid experience in project management, budgeting, and cost control.</p></li><li><p>Proficiency in CMMS/CAFM systems and technical reporting.</p></li><li><p>Strong knowledge of HSE standards, risk assessment, and industrial safety practices.</p></li></ul><p></p>