وظائف مدير مكتب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with their daily work smoothly.</p><p>Service Desk Handling</p><ul><li>Provide single point of contact for CIB end users/GTS clients regarding IT incidents and requests through phone calls, online tickets, to resolve and offer technical support for related IT issues.</li><li>Receive, log all interaction/ incidents and manage calls from CIB end users/GTS clients via phone, email, and online tickets, and deliver proactive actions to maintain high level of customer satisfaction.</li><li>Take ownership of users interactions/incidents, follow up on the status of problems on behalf of the user, and communicate progress in a timely manner, to ensure that cases are resolved.</li><li>Escalate IT services incidents and Requests, which cannot be resolved within agreed time scale to the 2nd line of support, to resolve the cases successfully.</li><li>Follow Up on 2nd line of support on daily basis for all pending cases, to ensure that cases are resolved.</li><li>Deliver proactive actions to maintain high level of customer satisfaction.</li><li>Meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Manager to Improve efficiency, ensure cost effectiveness and increase customer satisfaction.</li><li>Participate in team projects that enhance the quality or efficiency of IT support.</li><li>Perform technical troubleshooting and problem resolution including, Printing management, Telephony, Client computing applications, and User and password management, to resolve end users incidents and/or requests.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Service Management department to ensure continuity of work</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Computer Engineering/Computer science or its equivalent</li><li>Analyst: 0 - 2 years of experience, Senior Analyst: 3 - 5 years of experience</li><li>Good qualifications in Computers / Communication Engineering</li><li>An ITIL qualification is a plus</li><li>Good command of English and Arabic languages</li><li>Excellent communication skills</li></ul><p></p></section>

Job Description<br><br>JOB TITLE: Roots For Growth Project Manager<br><br>TEAM/PROGRAM: Program Operations LOCATION: Upper Egypt Field Office- either based fully in Assiut or based in Cairo with a minimum of 40% travel to Assiut.<br><br>GRADE: 2 TYPE OF CONTRACT: Fixed Term<br><br>Child Safeguarding<br><br>Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><br>Role Purpose<br><br>The Roots for Growth Project Manager will lead the implementation of a multi-year results-based financed project in Assiut Governorate, designed to empower household-led microenterprises and improve child well-being through sustainable income growth. The role requires a high level of flexibility and adaptive management, including iterative planning, quarterly learning workshops, and co-design sessions with partners. The post holder will oversee program delivery, payment indicator achievement, budget management, partnership coordination, and compliance with SCI and donor standards, while ensuring gender-responsive and child-sensitive approaches across all activities.<br><br>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.<br><br>Brief Project Scope<br><br>Roots For Growth Phase one is a 27-month project designed to achieve sustainable economic empowerment and strengthened resilience among vulnerable households with children in Upper Egypt, particularly in Assiut, to increase investments in children’s development and well-being. The project targets 800 household-led microenterprises across four cohorts (200 per cohort), providing initial entrepreneurship and business development training within pre-selected value chains. From these, 630 micro-enterprises will be selected to receive a comprehensive package comprising seed funding, tailored technical training, business coaching through household coaches, market linkages, and individualised support for business growth. Grounded in a theory of change that emphasizes gender-responsive, tailored capacity building; sector-specific technical development; mentorship; inclusive market access; and early-stage growth capital, the program aims to strengthen microenterprise performance and promote improved financial planning, saving practices, and child-sensitive household financial management. By addressing discriminatory gender norms and ensuring equitable participation and benefits for women and youth, the project seeks to enable households to sustainably grow their enterprises, generate predictable income, and reinvest in their children’s education, health, and overall well-being, ultimately contributing to long-term resilience and sustainable economic empowerment.<br><br>Implementation will be delivered through a local incubator to deliver all business mentorship and capacity-building aspects and community-based organizations (CBOs), which will serve as hubs for coaching and market linkage support. These partners will provide continuous hands-on guidance to households and help embed project practices within existing community systems. Leveraging their local networks and contextual knowledge will ensure outreach to the most vulnerable yet viable groups and promote long-term sustainability beyond the project’s duration.<br><br>The project will also pilot a Results-Based Financing (RBF) model to strengthen and build on SCI Egypt's expertise and adapt our implementation approach so that it becomes technically and institutionally fit for future RBF programming. Through this pilot, the PM, the team, and livelihoods TA will refine operational processes, reporting mechanisms, and partner engagement models to align with RBF requirements and ensure readiness for broader scale-up. RBF is a financing approach in which payments are partially or fully tied to the achievement of measurable and pre-defined results, aiming to improve performance, enhance accountability, and ensure that resources directly drive high-quality outcomes.<br><br>Scope Of Role<br><br>Reports to: Upper Egypt Field Office Manager, Dotted-line Livelihoods Technical Advisor<br><br>Staff reporting to this post: Project Senior Officer, Operations Officer, and dotted-line oversight of MEAL Senior Officer.<br><br>Budget Responsibilities: Yes<br><br>Key Areas Of Accountability<br><br> Program Management. Lead the design and implementation of project activities to unlock payment milestones Update the results framework: Align activities with measurable outputs and outcomes. Ensure clarity on agreed indicators, milestones, and payment triggers. Manage the Project Management Unit (PMU) and coordinate monthly field consortium meetings with incubator, partner CBOs, and private-sector partners. Facilitate co-planning workshops with partners and quarterly learning sessions to refine strategies based on evidence and context. Ensure integration of gender equality and child-sensitive approaches across all components. Oversee value chain analysis and ensure interventions are market-driven and responsive to local needs. Ensuring that program reports are delivered according to SC and donor contractual requirements, within the agreed timescale and budget. Collect accurate, timely data to demonstrate achievement of results. Validate and report results: Ensure evidence is credible and auditable for payment claims. Ensure an effective award management system is in place at field level to ensure that donor and SCI requirements are met. Working with the Upper Egypt field manager and the PDQ team to revise the program plans and master budgets as needed and contribute to Save the Children’s updates to the overall CO strategy. Ensure that program activities are directly linked to payment milestones and activities not clearly linked to payment milestones are deprioritized Develop and implement participatory needs assessment to contribute to program planning and MEAL processes. Lead/support on partners’ identification and assessments, implementation monitoring and capacity building Oversee program implementation to ensure timely delivery of program activities (for example: DIPs, IPPTs, budget spending plans, etc.). In coordination with the CO HR team, lead and support recruitment processes and ensure that program/projects are adequately staffed. In collaboration with the CO Safety and Security team, develop and implement effective safety and security procedures for the program, ensuring that these procedures are updated and revised at regular intervals. Manage and motivate program staff to perform highly in their respective roles and responsibilities. This will include leading on staff structure, recruitment, performance management and implementing staff wellbeing policies. Budget Management and Compliance Manage program financial processes in close cooperation with the Finance team and in line with SCI finance policies and procedures. Link budget to results: Track how spending contributes to achieving targets. Cash flow planning: Anticipate payment delays and manage liquidity. Responsible for financial management of program budget; forecasting, planning, tracking of expenditures, and burn rates. Ensure expenditures are approved and in accordance with the budget lines and payment milestones Ensure sub-grants and contracts are managed in line with SCI’s award policies. Ensure that SCI regulations are communicated to the program staff and that all activities meet SCI’s requirements financially and technically. Monitor, update, and adapt the budget in response to market fluctuations and payment milestones. Oversee grant and micro-loan disbursement mechanisms (seed grants) and ensure compliance with seed-funding SOPs and social contract requirements. Technical Assistance and Capacity Strengthening Provide technical oversight on livelihoods, financial inclusion, and entrepreneurship development. Provide technical oversight on the value chain connections and participants' selling channels. Recruit and manage all technical consultations in close coordination with the PDQ technical team Lead and manage the incubation program of the participants, and oversee the incubator service provider who will provide the services. Lead the interventions provided to the participants by the national partner on coaching, mentoring and seed fund provision. Support capacity building for project staff and partners on adaptive management, gender integration, and child safeguarding. Ensure MEAL systems are aligned with RBF requirements and performance-based reporting. Human Resources support Recruit, manage, and motivate project staff to deliver high-quality results. Implement performance management and staff well-being measures, especially during intensive learning cycles. Foster a collaborative and inclusive team culture. Utilize the Performance Management System linked to payment milestones, define expectations of staff members, develop work plans and improvement plans as needed, and provide technical support for staff development. Ensure communication and mainstreaming SCI policies and procedures as well as accountability and child participation practices, throughout the program activities. Ensure field staff receive required training on gender, child protection, Technical Intervention Package, and M&E tools. Representation and Networking Represent SCI in coordination meetings with government, donors, and private sector stakeholders. Advocate for gender-responsive and child-sensitive economic empowerment approaches. Ensure visibility of project achievements through communication products and events. Safeguarding, Risk, and Compliance oversight: Support the implementation of child safeguarding policy within the project cycle, including identifying and addressing risks to children that are caused/exacerbated by project design and intervention. Ensure that project activities are safe for children and that all steps are taken to ensure their meaningful and safe participation. Provide leadership and guidance in the implementation of the child safeguarding policy and the code of conduct within the project. Maintain the project risk register and implement mitigation actions (including GBV, child protection, inflation, and market dynamics), in coordination with all departments. Ensure donor reporting, timely narrative and financial reports, and support external independent evaluation processes. Partnership & Localization Coordinate with business incubators, CBOs, and private sector actors to deliver technical training, mentorship, and market linkages. Strengthen local partners’ institutional capacity to sustain interventions beyond project closure. Ensure accountability and transparency in partner management and resource utilization. General: Oversee documentation of good practices, success stories and learning products; support sustainability planning (VSLAs, incubator capacity building, private sector linkages) for scale-up beyond project closure. Work closely with the Livelihoods technical advisor to support the modelling and design for the RBF. Contribute to the development of communications products, in collaboration with the CO Communications team; Comply with Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures; Ensure the security, health and well-being of staff and that staff management and other processes and policies and systems reflect SC 's principles of equity and fairness.<br><br>COMPETENCIES<br><br>Delivering results<br><br>Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organization.<br><br>Applying technical and professional expertise<br><br>Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization.<br><br>Problem Solving and decision making<br><br>Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organization.<br><br>Innovation and Adaptation<br><br>Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments<br><br>Working Effectively With Others<br><br>Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.<br><br>BEHAVIOURS (Values in Practice)<br><br>Accountability<br><br> holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others future orientated, thinks strategically and on a global scale.<br><br>Collaboration<br><br> builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to.<br><br>Creativity<br><br> develops and encourages new and innovative solutions willing to take disciplined risks.<br><br>Integrity<br><br> honest, encourages openness and transparency; demonstrates highest levels of integrity<br><br>Qualifications And Experience<br><br> Relevant university degree in Development Studies, Economics, Business Administration, Agricultural Economics, Social Sciences or related field; advanced degree preferred. Minimum 7 years’ experience in livelihoods, private sector engagement, or economic empowerment programs. Mandatory: At least 2 years managing payment by results, impact bond, Payment by outcomes projects Strong project cycle management experience. Demonstrate strong expertise in results-based management is a must, including designing, monitoring, and adapting programs to achieve predefined payment milestones Mandatory to have prior experience with Results-Based Financing or disbursement-linked projects, including linking payments to verified results, procedures for payments on results, monitoring outcomes progress in linkage to payments, and coordination with partners on results-based payments Strong expertise in entrepreneurship development, value chains in rural areas, enterprise development, and partnership management. Demonstrated ability to integrate gender- and child-sensitive approaches in programming. Excellent budget management and donor compliance skills. Demonstrable experience in beneficiary accountability. Strong experience in dealing with government officials at both strategic and operational levels. Highly developed interpersonal and communication skills including influencing, advocacy, negotiation and coaching. Strong results orientation, with the ability to challenge existing mindsets. Experience working through/with sub-grants and partners is a requirement. Experience with capacity building of local partners and communities. Fluency in English with strong written and oral communication skills. The capacity and willingness to be flexible and accommodating in difficult working circumstances. Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support. Professional expertise in one of the Save the Children program areas is preferable.<br><br>Additional Job Responsibilities<br><br>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.<br><br>Equal Opportunities<br><br>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><br>Child Safeguarding<br><br>We need to keep children safe, so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><br>Health and Safety<br><br>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose The Operations &amp; Offices Manager is responsible for ensuring that BlackStone eIT's people, assets, compliance, and facilities operate reliably and consistently across all company locations.<br> With offices spanning the UAE, Saudi Arabia, Jordan, Egypt, and Morocco, and a large consultant workforce distributed across multiple countries, the role demands strong operational discipline, cross-border coordination capability, and the ability to lead a geographically dispersed team of varying skill levels.<br> Reporting directly to the Chief Process Officer, the successful candidate will be expected to run the Operations function with a high degree of autonomy — resolving day-to-day challenges independently, managing upward in a structured and concise manner, and maintaining consistently high standards of service to the business and its employees.<br> Key Responsibilities People Operations — Onboarding &amp; Offboarding • Own the end-to-end onboarding process for new joiners across all company geographies, ensuring Day 1 readiness in coordination with HR, IT, and Finance.<br> • Manage the procurement, preparation, and handover of equipment to new joiners, maintaining accurate asset records throughout.<br> • Oversee the full offboarding process, including equipment recovery, insurance cancellations, and all required documentation before a leaver is formally closed.<br> • Manage employee medical insurance enrolment on joining and cancellation on exit, liaising directly with insurance providers and country coordinators.<br> Visa, Immigration &amp; Compliance • Manage employee visa issuance, renewals, and cancellations across UAE, KSA, Jordan, and Egypt, coordinating with PROs and government authorities.<br> • Maintain a proactive tracking system for all visa, permit, and commercial registration expiry dates — initiating renewals well ahead of deadlines.<br> • Oversee company commercial licences and registrations across all operating jurisdictions.<br> • Ensure full compliance with regional labour laws in the UAE, KSA, Jordan, Egypt, and the US, and maintain readiness for audits at all times.<br> Payroll &amp; Finance Operations Support • Review and approve all Operations-originated payroll inputs — expense additions, deductions, and reimbursements — submitted by country coordinators before they reach the HR payroll cycle.<br> • Ensure country-level payroll and expense submissions are accurate, complete, and delivered on time each month.<br> • Coordinate with HR Payroll to resolve any Operations-originated variances or exceptions prior to Finance submission.<br> Office &amp; Facilities Management • Supervise country Operations coordinators and support staff across regional offices, maintaining consistent operational standards.<br> • Manage office leases, facilities, utilities, maintenance, and vendor contracts across all company locations.<br> • Oversee travel, accommodation, and transportation logistics for employees and consultants being mobilised to client sites or regional offices.<br> • Manage medical insurance programme renewals and provider relationships; monitor coverage terms and claims handling.<br> • Monitor administrative and facilities budgets; identify cost savings and escalate variances as appropriate.<br> Process Improvement &amp; Reporting • Document, standardise, and continuously improve operational processes and procedures across all geographies.<br> • Identify gaps, manual workarounds, and automation opportunities; present recommendations to the CPOO with clear rationale.<br> • Support company-wide reporting, compliance checks, and operational audits as directed.<br> Team Structure The Operations &amp; Offices Manager directly manages a team of country Operations coordinators and support personnel based in Egypt, Jordan, UAE, and Saudi Arabia.<br> The team is diverse in terms of seniority and skill level — ranging from qualified operations professionals who manage country-level processes independently, to operational and administrative support staff who require structured guidance, clear task ownership, and regular follow-up to deliver consistently.<br> The successful candidate must be comfortable leading a team of mixed capabilities: setting appropriate expectations at each level, communicating instructions clearly and simply where needed, and creating accountability structures that work for both high-autonomy and lower-autonomy team members without compromising overall performance standards.<br> Requirements Qualifications &amp; Experience • Bachelor's degree in Business Administration, Operations Management, or a related field.<br> • 7–10 years of experience in multi-country operations, office management, or administrative leadership roles.<br> • Proven track record managing a distributed team across multiple geographies and time zones.<br> • Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.<br> • Experience managing medical insurance programmes and vendor contracts.<br> • Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent process.<br> • Strong working knowledge of regional labour and compliance frameworks across KSA, UAE, Jordan, and Egypt.<br> • Proficiency in MS Office and experience working with ERP or operational management systems.<br> • Flexible to work across multiple time zones and working week structures (Saturday–Wednesday for KSA; Monday–Friday for Egypt and Jordan).<br> Skills &amp; Competencies • Operational discipline: able to design, document, and enforce processes and hold a team accountable to them.<br> • Cross-border coordination: comfortable managing country-level operations remotely, without physical oversight.<br> • Team leadership across skill levels: experienced in managing teams that span a wide range of seniority and capability — from qualified coordinators to blue-collar support staff — adapting communication style, task assignment, and performance management accordingly.<br> • Executive communication: structured and concise in managing upward; knows what to escalate and when; maintains composure under pressure from demanding senior stakeholders.<br> • Service orientation: approaches colleagues as internal customers, providing efficient, professional, and friction-free support — particularly important given the wide variety of employee profiles the Operations function serves.<br> • Problem-solving: resolves operational blockers independently and escalates only what genuinely requires senior intervention.<br> • Attention to detail: rigorous in maintaining records, tracking deadlines, and ensuring compliance documentation is always current and complete.<br> Preferred (Advantageous) • Prior experience in an IT staffing, systems integration, managed services, or professional services environment.<br> • Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles.<br> • Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce.<br> • Very Good English language proficiency (KSA and UAE coordination).<br></span> </div>

<p><h4>Job summary</h4> <p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area; or</li> <li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Supporting developing & executing sales strategies</h4> <ul> <li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li> <li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the director of sales.</li> <li>Assists with the development and implementation of promotions, both internal and external.</li> </ul> <h4>Maximizing revenue</h4> <ul> <li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li> <li>Recommends booking goals for sales team members.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Monitors all day-to-day activities of direct reports.</li> <li>Approves space release for catering to maximize revenue (director of sales, group) in the absence of a business evaluation manager.</li> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li> </ul> <h4>Analyzing & reporting on sales and financial data</h4> <ul> <li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li> <li>Assists revenue management with completing accurate six period projections.</li> <li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Observes service behaviors of employees and provides feedback to individuals.</li> <li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li> <li>Executes and supports the company’s customer service standards and property’s brand standards.</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program or event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program or event.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages relationships with key stakeholders, both internal and external.</li> <li>Works collaboratively with off-property sales channels (e.g., event booking center, market sales, global sales office) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li> <li>Works with human resources, engineering and loss prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li> <li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with global sales office managers and customers.</li> </ul> <h4>Managing and conducting human resource activities</h4> <ul> <li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li> <li>Utilizes all available on-the-job training tools for employees.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p> <p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

JOB PURPOSEAssociate Administration Manager is accountable for managing the Cairo office in terms of administration, including managing operational facilities, and office and administrative staff.<br>Qualifications and Education:• Bachelor's degree in business administration or a related field (preferred).• Strong organizational and time management skills.• Excellent written and verbal communication skills in both English and Arabic.• Proficiency in office software (e.g., Microsoft Office Suite).<br>Experience:• 7-9 years of experience in a similar administrative role, preferably in a highly dynamicenvironment.<br>JOB RESPONSIBILITIES• Develop a comprehensive blueprint for enhancing the employee experience.• Manage employee travel requests, including hotels accommodation, travel and visas.• Manage and coordinate couriers, mobile lines and other communication touchpoints.• Coordinate office maintenance services and repairs as necessary• Supervise and support administrative, security and cleaning staff.• Develop and update company documents, reports, and presentations as needed.• Manage office budgets and expenses, striving for cost-effectiveness.• Manage relationships with respective vendors

About the Role We are seeking an experienced Program Manager / Head of PMO to establish, lead, and continuously improve project and program governance across our organization. The ideal candidate will be responsible for overseeing a portfolio of strategic initiatives, ensuring alignment between business objectives and project execution, and driving delivery excellence across multiple workstreams within our digital banking transformation journey. This role requires a strong leader with extensive experience in program management, PMO governance, stakeholder management, and large-scale technology transformation initiatives. Key Responsibilities PMO Leadership & Governance Establish and lead the Project Management Office (PMO). Define and maintain project governance frameworks, methodologies, standards, and reporting structures. Ensure consistent project delivery practices across all programs and initiatives. Drive PMO maturity and continuous improvement initiatives. Program & Portfolio Management Manage a portfolio of strategic business and technology initiatives. Prioritize projects and programs based on organizational objectives. Monitor interdependencies, risks, resource allocation, and delivery timelines. Ensure alignment between business goals and program execution. Stakeholder Management Partner with executive leadership and business stakeholders to define strategic priorities. Provide regular portfolio and program updates to senior management. Facilitate decision-making and issue resolution across cross-functional teams. Delivery Oversight Monitor project health, milestones, budgets, and resource utilization. Identify delivery risks and implement mitigation strategies. Ensure successful execution of programs across product, engineering, operations, data, and infrastructure teams. Financial & Resource Management Support budgeting, forecasting, and capacity planning activities. Monitor project financials and resource allocation across programs. Ensure optimal utilization of project management resources. Change Management Drive organizational change management activities associated with major initiatives. Promote best practices in project management and delivery excellence. Required Qualifications Experience10+ years of experience in project and program management5+ years of experience leading PMO functions or enterprise programs Proven experience managing large-scale technology transformation initiatives Project & Program Management Portfolio Management Program Management PMO Governance Strategic Planning Budget & Resource Management Methodologies Agile Scrum Waterfall Hybrid Delivery Models Leadership Skills Strong executive stakeholder management Team leadership and mentoring Organizational change management Professional Skills Excellent communication and presentation skills Strong analytical and problem-solving capabilities Ability to influence stakeholders at all organizational levels Preferred Qualifications Experience within:Banking Financial Services Fin Tech Digital Banking Transformation Experience leading:Product Delivery Programs Technology Transformation Programs Core Banking Initiatives Digital Banking Platforms PMP Certification PgMP Certification PRINCE2 Practitioner PMI-ACP or Agile Certifications MBA is a plus

PMO / Program Management Office Consultant Role Overview We are looking for an experienced PMO / Program Management Office Consultant to support large-scale, multi-phase SAP transformation programs. The ideal candidate will have strong expertise in PMO governance, program controls, reporting, planning, and stakeholder management, with the ability to work closely with program leadership and cross-functional workstream teams. Core Responsibilities & Experience Design, establish, and maintain PMO governance and operating frameworks for large-scale SAP programs. Support program planning, scheduling, budget tracking, forecasting, and resource/capacity planning. Develop and maintain program dashboards, RAID logs, action trackers, and executive status reports. Establish and manage program documentation, templates, governance artifacts, and repositories. Support testing, deployment, cutover, and go-live readiness tracking across program workstreams. Monitor program milestones, dependencies, risks, issues, and deliverables to ensure timely execution. Support the implementation of program governance standards, processes, and best practices. Conduct root cause analysis for program tracking, delivery, and governance issues and support the definition of corrective actions. Prepare clear, concise management reports and executive-level presentations for program leadership. Work closely with Program Managers, Project Managers, Workstream Leads, and client stakeholders to track progress and resolve issues. Support the development and continuous improvement of PMO processes, tools, templates, and reporting mechanisms. Key Competencies & Qualifications7+ years of experience in PMO, program management, project controls, or program support roles. Proven experience supporting large-scale, multi-phase SAP transformation programs. Hands-on experience in PMO blueprinting, including developing governance frameworks, processes, templates, standards, and reporting structures. Strong understanding of program governance, project controls, risk management, issue management, and dependency tracking. Strong analytical and problem-solving skills, with the ability to perform root cause analysis and translate findings into actionable improvements. Ability to communicate confidently and effectively with program leadership, workstream leads, and senior client stakeholders. Strong understanding of business requirements and client perspectives, with the ability to translate business needs into practical PMO processes and deliverables. Ability to work effectively in a collaborative, multi-functional, and fast-paced environment. Strong organizational skills with the ability to manage multiple priorities, deliverables, and stakeholder expectations simultaneously. Results-oriented mindset with a strong sense of ownership, accountability, and attention to detail. Strong knowledge of PMO tools, reporting methodologies, and program management practices. Excellent written and verbal communication and stakeholder management skills. Preferred:Experience working on SAP S/4HANA transformation programs or other large-scale SAP implementations. Experience working in client-facing consulting environments. Exposure to tools such as SAP Solution Manager, Jira, MS Project, Power BI, or similar PMO/reporting platforms.

We are searching for a perceptive, creative administrative manager to oversee office operations and administrative staff members. The administrative manager will hire, train, and evaluate administrative team members; develop, review, and improve policies, systems, and procedures; and generally ensure the office operates smoothly and efficiently.<br><br>To succeed as an administrative manager, you should be focused on attracting and retaining top talent and streamlining office operations to maximize quality and efficiency while reducing costs. You should be analytical, knowledgeable, and organized with a proactive attitude and strong leadership skills.<br><br>This job is provided by Shine.com

Job Title: PMO Senior Manager<br>Deliver Egypt’s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt’s first High Speed Rail network. We are looking for you as early as possible as Senior PMO Manager for DB-El Sewedy Railway Operation Egypt for the primary location Cairo.<br>The role: Reporting to the PMO Director, the Senior PMO Manager is responsible for establishing and leading the Project Management Office (PMO), ensuring effective governance, integrated planning, project controls and executive reporting across the organization. The role provides transparency on project performance, supports executive decision-making and drives alignment between all functional workstreams to enable the successful mobilization and delivery of Egypt’s first High Speed Rail project.<br>Your responsibilities:Responsible for organizational governance, integrated planning, performance management, risk and change management, policy deployment and executive reporting across all operational and maintenance functions. The position provides visibility on contractual compliance, operational performance and strategic initiatives, enabling management to make informed decisions and achieve organizational objectives. Establish and maintain contractual obligations register and ensure fulfillment of all customer and shareholder requirements. Monitor compliance against contractual KPIs, SLAs and reporting requirements. Coordinate cross-functional actions to address contractual gaps and non-conformities. Lead the development, review and continuous improvement of PMO policies, procedures, frameworks and management systems. Ensure alignment of organizational procedures with contractual obligations, railway industry standards and corporate governance requirements. Establish, lead and continuously improve the Project Management Office (PMO). Develop and implement PMO governance standards, methodologies and best practices. Coordinate and maintain the integrated master schedule across all departments and workstreams. Monitor operational and strategic initiative delivery, ensuring achievement of business objectives, contractual commitments and performance targets. Develop and maintain integrated organizational schedules covering mobilization activities, operational readiness plans, strategic initiatives, audits, certifications and contractual deliverables. Develop and maintain executive dashboards covering operational performance, contractual compliance, risks, changes, strategic initiatives and key organizational KPIs. Oversee project controls, including schedule monitoring, forecasting and change management. Maintain the enterprise risk register, facilitate risk assessments and ensure mitigation actions are effectively implemented and monitored across all functions. Ensure effective collaboration and alignment across all internal stakeholders and functions. Promote compliance with contractual obligations, governance requirements and project procedures. Manage the requirements traceability framework and ensure deployment of contractual and organizational requirements across all departments. Coordinate with various departments such as Operations, Maintenance, Safety, Quality and other Supporting Functions to ensure timely closure of requirements.<br>Your profile/ qualifications:Bachelor’s degree in engineering, postgraduate studies or professional qualifications in Project Management is advantageous Master’s degree is considered an advantage. Professional certification such as PMP®, PRINCE2®, PMI-PMOCP or equivalent is preferred. Minimum 10 years of experience in PMO, project controls, operations performance management or organizational governance. Proven experience in a senior PMO leadership role. Strong background in project governance, planning, project controls and executive reporting. Experience working on large-scale infrastructure, transportation or railway projects. Ability to manage complex stakeholder environments and cross-functional teams. Experience within international and multicultural organizations. Excellent communication, analytical and problem-solving skills with the ability to present information to senior management.<br><br>General Information:DB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.

Company Description El Nile Pipe is a manufacturing and distribution company specializing in pipe products and related solutions for infrastructure, construction, and industrial applications. The company focuses on delivering reliable, high-quality products that support long-term performance and safety in critical projects. El Nile Pipe works closely with customers and partners to provide tailored solutions that meet local and regional market needs. The organization values operational excellence, customer service, and sustainable growth, offering team members opportunities to contribute to impactful projects across Egypt and beyond. Role Description <br>مصنع مواسير بلاستيك في مدينة السادات يبحث عن مدير تسويق ومبيعات.ليست وظيفة لإدارة فريق قائم. إدارة التسويق والمبيعات تبدأ من الصفر، وأنت أول من يبنيها.وحتى نوفّر وقتك: هذه وظيفة بيع ميداني في المقام الأول. التسويق فيها يعني قراءة السوق والمنافسين والتسعير، لا إدارة الحملات والمحتوى.النيل بايب متخصصة في إنتاج مواسير وخراطيم UPVC و HDPE، وتخدم قطاعات المياه والصرف والري والمقاولات. لدينا طاقة إنتاجية غير مستغلة وخطوط جاهزة، والمطلوب من يحوّلها إلى مبيعات مربحة.ماذا ستفعل:▪️ تبيع بنفسك في الميدان، لا من مكتب▪️ تستعيد عملاء توقف التعامل معهم▪️ تفتح قنوات وموزعين وقطاعات جديدة▪️ تدخل المناقصات وتسجّل الشركة لدى الجهات المستهدفة▪️ تضع توقع المبيعات الشهري الذي يُبنى عليه قرار الإنتاج والشراءمن نبحث عنه:▪️ ٧ إلى ١٠ سنوات في ادارة البيع الصناعي للشركات▪️ خبرة حقيقية مع المقاولين شركات المياه والصرف وشركات الري والموزعين▪️ بنى محفظة عملاء بنفسه، ولم يعتمد على اسم شركة كبيرة يبيع عنه▪️ دخل مناقصات وتعامل مع كراسات الشروط وخطابات الضمان▪️ يقرأ سعر الطن والهامش ويتفاوض بهما، لا بالتخفيض وحدهما نقدمه:▪️ راتب أساسي تنافسي▪️ متغير مفتوح بلا سقف، مربوط بالأطنان المحصلة▪️ سيارة وبدل وقود وتأمينات▪️ مكتب اجتماعات بالقاهرة، ومقر العمل الأساسي بالسادات▪️ تبعية مباشرة للمدير التنفيذي وقرار سريع بلا طبقات إداريةللتقديم:أرسل سيرتك الذاتية على [ahmedamro77@gmail.com] العنوان (مدير تسويق و مبيعات)واذكر في نص الرسالة سطرين فقط: أكبر قطاع بعت له، وحجم أكبر صفقة أتممتها بنفسك.الرسائل التي لا تتضمن هذين السطرين لن تُراجع.#وظائف #مبيعات #وظائف_مصر #بيع_صناعي #مواسير #بلاستيك #مقاولات #مياه_وصرف #ري #السادات #ElNilepipe Egypt

Company Description El Nile Pipe is a manufacturing and distribution company specializing in pipe products and related solutions for infrastructure, construction, and industrial applications. The company focuses on delivering reliable, high-quality products that support long-term performance and safety in critical projects. El Nile Pipe works closely with customers and partners to provide tailored solutions that meet local and regional market needs. The organization values operational excellence, customer service, and sustainable growth, offering team members opportunities to contribute to impactful projects across Egypt and beyond. Role Description <br>مصنع مواسير بلاستيك في مدينة السادات يبحث عن مدير تسويق ومبيعات.ليست وظيفة لإدارة فريق قائم. إدارة التسويق والمبيعات تبدأ من الصفر، وأنت أول من يبنيها.وحتى نوفّر وقتك: هذه وظيفة بيع ميداني في المقام الأول. التسويق فيها يعني قراءة السوق والمنافسين والتسعير، لا إدارة الحملات والمحتوى.النيل بايب متخصصة في إنتاج مواسير وخراطيم UPVC و HDPE، وتخدم قطاعات المياه والصرف والري والمقاولات. لدينا طاقة إنتاجية غير مستغلة وخطوط جاهزة، والمطلوب من يحوّلها إلى مبيعات مربحة.ماذا ستفعل:▪️ تبيع بنفسك في الميدان، لا من مكتب▪️ تستعيد عملاء توقف التعامل معهم▪️ تفتح قنوات وموزعين وقطاعات جديدة▪️ تدخل المناقصات وتسجّل الشركة لدى الجهات المستهدفة▪️ تضع توقع المبيعات الشهري الذي يُبنى عليه قرار الإنتاج والشراءمن نبحث عنه:▪️ ٧ إلى ١٠ سنوات في ادارة البيع الصناعي للشركات▪️ خبرة حقيقية مع المقاولين شركات المياه والصرف وشركات الري والموزعين▪️ بنى محفظة عملاء بنفسه، ولم يعتمد على اسم شركة كبيرة يبيع عنه▪️ دخل مناقصات وتعامل مع كراسات الشروط وخطابات الضمان▪️ يقرأ سعر الطن والهامش ويتفاوض بهما، لا بالتخفيض وحدهما نقدمه:▪️ راتب أساسي تنافسي▪️ متغير مفتوح بلا سقف، مربوط بالأطنان المحصلة▪️ سيارة وبدل وقود وتأمينات▪️ مكتب اجتماعات بالقاهرة، ومقر العمل الأساسي بالسادات▪️ تبعية مباشرة للمدير التنفيذي وقرار سريع بلا طبقات إداريةللتقديم:أرسل سيرتك الذاتية على [ahmedamro77@gmail.com] العنوان (مدير تسويق و مبيعات)واذكر في نص الرسالة سطرين فقط: أكبر قطاع بعت له، وحجم أكبر صفقة أتممتها بنفسك.الرسائل التي لا تتضمن هذين السطرين لن تُراجع.#وظائف #مبيعات #وظائف_مصر #بيع_صناعي #مواسير #بلاستيك #مقاولات #مياه_وصرف #ري #السادات #ElNilepipe Egypt

<p>Assistant Audit Manager</p><p>Minimum 5 years of experience in financial statement auditing, managing audit engagements, and leading audit teams.</p><p></p><p><strong>Requirements</strong></p><p>Minimum 5 years of experience in financial statement auditing, managing audit engagements, and leading audit teams.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for an IT &amp; Workplace Operations Manager for one of our partners, a leading Digital Bank!<br> Job Summary The IT &amp; Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff.<br> This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.<br> Responsibilities Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.<br> Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).<br> Manage collaboration tools and platforms (e.<br>g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.<br> Support software releases and operational activities through issue resolution and management of environment access.<br> Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.<br> Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.<br> Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.<br> Manage relationships with IT support vendors and workplace technology providers.<br> Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services.<br> Strong understanding of ITIL service management practices (incident, request, and problem management).<br> Experience with identity and access management (IAM) tools and endpoint management platforms (e.<br>g., Intune, SCCM, or similar).<br> Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar).<br> Experience managing service desk teams and SLAs.<br> Strong customer service orientation and communication skills.<br> Understanding of IT security best practices relevant to endpoint and identity management.<br></span> </div>

HR & Administration Manager – Cairo Full-Time | Fully On-Site | Cairo, Egypt<br>We are looking for an experienced HR & Administration Manager to lead the HR function and oversee the day-to-day administration of our Cairo office within a multinational group. This is a full-time, fully on-site position. Remote or hybrid working is not available. The role is approximately 70% HR and 30% administration. The successful candidate will be primarily responsible for HR operations, employee relations, compliance, and policy implementation, while also ensuring that the office remains professional, well-managed, and an attractive place to work. Key Responsibilities<br>Human Resources Lead end-to-end HR operations for the Cairo office, supporting IT, content, digital marketing, and other professional teams. Ensure compliance with Egyptian Labor Law, Social Insurance, and statutory requirements. Implement and enforce group HR policies and governance standards. Oversee recruitment, employment contracts, onboarding, probation, performance follow-up, and offboarding. Manage employee relations, grievances, disciplinary matters, and workplace concerns. Coordinate payroll, benefits, medical insurance, statutory deductions, and employee records. Maintain accurate HR documentation suitable for audit and compliance reviews. Manage and develop the local HR team. Act as the main HR contact between the Cairo office and regional management outside Egypt.<br>Administration and Office Management Oversee the administration team and the day-to-day operation of the Cairo office. Ensure the office remains clean, safe, professional, well-equipped, and welcoming. Maintain a high-quality workplace environment that supports employee productivity and engagement. Oversee office services, maintenance, security, cleaning, supplies, hospitality, and other daily requirements. Manage administrative vendors, service providers, contracts, and related expenses. Resolve office-related issues promptly and ensure employees receive reliable administrative support. Support management visits, office events, and other business requirements when needed.<br>What We Are Looking For At least 7 years of HR and administration experience in Egypt. Proven experience working within a multinational, international, or foreign-owned organization. Strong hands-on HR operations and employee-relations experience. Practical knowledge of Egyptian Labor Law and Social Insurance. Experience managing HR and administration teams. Strong organizational, problem-solving, and vendor-management skills. Fluent Arabic and English communication. A hands-on, accountable, and discreet management style.<br>Why Join UsLead the HR function of an established Cairo office. Work directly with regional and international management. Gain exposure to cross-border HR operations and governance. Take an active role in maintaining a professional and attractive workplace. Join a structured and growing organization.<br>Important This is a full-time, fully on-site role based in Cairo. Only candidates with relevant HR experience in multinational, international, or foreign-owned companies in Egypt will be considered.

<p><h4>Job description</h4> <p>You are about to apply for a certified Top Employer 2026.</p> <p>Ready to be part of one of the market leaders in Egypt? Apply now Raya Smart Buildings; one of Raya’s subsidiaries is hiring a Front Desk Executive.</p> <h4>What will you do?</h4> <ul> <li>Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival.</li> <li>Answer the phone in a timely manner.</li> <li>Responsible for permission cycle by coordinating with the duty manager, making follow-up, and making sure of delivering it to the security team.</li> <li>Responsible for receiving the payment for the events, cashless system and some classes of multipurpose rooms and delivering it to the finance team or the responsible.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li>Bachelor's degree.</li> <li>0-2 years of experience.</li> <li>Excellent English speaker.</li> <li>Owns a hospitable attitude.</li> </ul></p><p></p>

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br><br>Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br><br>Position Summary:<br><br>Project Manager supports the PMO by driving governance, tracking cross-functional milestones, and ensuring the seamless execution of enterprise technology initiatives, such as and not limited to automation rollouts. This role acts as a bridge between technical teams, business stakeholders, and executive leadership<br><br>Job Description:<br><br>Key Responsibilities Facilitate project governance routines, and status meetings while documenting action items and key decisions. Track project schedules, resource allocations, and deliverables across multiple tracks, including change management, and testing. Maintain PMO documentation, risk and issue registers, and project status dashboards using standard enterprise tools. Coordinate stakeholder communication to ensure complete alignment on scope, timelines, and deployment milestones. Support change management activities, user acceptance testing cycles. <br><br>Requirements<br><br>Qualifications & Skills:<br><br>Bachelor's degree in Business Administration, Information Systems, or a related field. 4+ years of project management or PMO experience within an IT or digital transformation environment. Familiarity with standard project management frameworks (such as Agile, Scrum, PMP, or PRINCE2) and tracking tools like Jira, DEVOPS, or MS Project. Strong organizational, problem-solving, and cross-functional communication skills