وظائف مدير مطعم - دمياط مصر

<ul><li>Manage employees’ files and HR documentation for all assigned branches.</li><li>Follow up attendance, leaves, and payroll inputs.</li><li>Coordinate onboarding and offboarding activities.</li><li>Ensure compliance with labor law and internal HR policies.</li><li>Support recruitment scheduling and hiring documentation.</li><li>Handle HR letters and employee requests.</li><li>Prepare HR reports and maintain HR databases.</li><li>Coordinate with branch managers regarding HR operations and employee issues.</li></ul>

<ul><li><p>Achieve showroom sales target.</p></li><li><p>Replenish sold items with new products from stock.</p></li><li><p>Follow up with customers to provide their needs.</p></li><li><p>Convey customer's needs and inquiries to Retail Sales Manager.</p></li><li><p>Apply cross-selling &amp; up-selling methods.</p></li><li><p>Perform daily physical check.</p></li><li><p>Responsible for handling the maintenance cycle for damaged pieces.</p></li><li><p>Building a good rapport with customers and keep them posted with L'AZURDE seasonal promotions.</p></li><li><p>Apply the visual merchandising guidelines.</p></li><li><p>Provide high standard customer services.</p></li><li><p>Give the customers an orientation about the after-sales services policies and procedures (exchange &amp; return policy).</p></li><li><p>Adherence to the company's internal policies like Attendance/grooming/discipline.</p></li></ul><p></p>

<h2>Job Summary</h2><p>The Area Supervisor will be responsible for managing and developing <strong>Fawry Plus branches and field operations across Damietta</strong>, ensuring achievement of business targets, operational excellence, high customer service standards, and effective team performance.</p><h2>Key Responsibilities</h2><ul><li><p>Supervise the daily operations and performance of Fawry Plus branches within the assigned area.</p></li><li><p>Monitor branch performance against sales, transaction, revenue, and operational targets.</p></li><li><p>Lead, coach, and evaluate branch teams to ensure productivity and achievement of KPIs.</p></li><li><p>Ensure branches maintain Fawry Plus service and operational standards.</p></li><li><p>Follow up on customer experience and resolve operational or service-related issues.</p></li><li><p>Build strong relationships with branch partners and ensure effective communication and engagement.</p></li><li><p>Identify opportunities to increase transaction volumes and promote Fawry services.</p></li><li><p>Conduct regular field visits and ensure compliance with company policies and procedures.</p></li><li><p>Analyze branch performance reports and develop action plans to close performance gaps.</p></li><li><p>Coordinate with Sales, Operations, Customer Service, Finance, Risk, and Compliance teams.</p></li><li><p>Monitor competitors and market activity across Damietta and provide regular market feedback.</p></li><li><p>Support network expansion by identifying potential locations and business opportunities.</p></li><li><p>Prepare regular performance reports and updates for management.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.</p></li><li><p><strong>2–4 years of experience</strong> in branch operations, sales, retail, fintech, banking, telecom, or a related industry.</p></li><li><p>Previous supervisory or team-lead experience is preferred.</p></li><li><p>Good knowledge of the <strong>Damietta market</strong>.</p></li><li><p>Strong leadership, communication, negotiation, and problem-solving skills.</p></li><li><p>Target-oriented with strong analytical and reporting skills.</p></li><li><p>Good command of Microsoft Office, especially Excel.</p></li><li><p>Willingness to travel between branches within the assigned area.</p></li></ul><h2>Key KPIs</h2><ul><li><p>Sales and transaction target achievement.</p></li><li><p>Revenue and business growth.</p></li><li><p>Branch productivity and operational performance.</p></li><li><p>Customer satisfaction and service quality.</p></li><li><p>Team performance and KPI achievement.</p></li><li><p>Compliance with operational standards.</p></li><li><p>Branch/network growth.</p></li></ul><h2>Reporting Line</h2><p><strong>Reports to:</strong> Regional/Area Manager</p><p></p>

<h3><strong>Key Responsibilities:</strong></h3><ul><li>Act as the primary HR Business Partner for the plant leadership team.</li><li>Support workforce planning and manpower requirements.</li><li>Drive talent acquisition and onboarding activities.</li><li>Lead performance management, employee engagement, and organizational development initiatives.</li><li>Manage employee relations, investigations, disciplinary actions, and grievance handling.</li><li>Ensure compliance with labor law and company policies.</li><li>Coach managers on HR best practices and people management.</li><li>Monitor HR KPIs and recommend continuous improvement initiatives.</li><li>Support organizational change and business transformation projects.</li></ul>