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Operations Manager – BPO Operations (VXI Egypt) Location: Cairo, Egypt Industry: BPO / Contact Center Position Summary The Operations Manager is responsible for leading and managing day-to-day operations within a fast-paced BPO environment, ensuring the achievement of operational KPIs, client satisfaction, and business objectives. The role focuses on driving performance, operational efficiency, employee engagement, and continuous improvement across multiple teams and functions. Key Responsibilities Lead and manage Team Leaders and support functions to ensure achievement of operational targets and service delivery standards Drive performance across key KPIs including Customer Satisfaction (CSAT / NPS), Quality, Productivity, AHT, Adherence, and Revenue targets Monitor operational performance and implement corrective action plans to address gaps and improve results Conduct regular business reviews and performance discussions with Team Leaders and stakeholders Ensure effective people management including coaching, development, performance management, and succession planning Manage attendance, shrinkage, staffing utilization, and operational efficiency Handle client escalations and ensure timely resolution of operational issues Collaborate with Workforce Management, Training, Quality, HR, and other support functions to achieve operational goals Analyze operational data and generate reports to support strategic decision-making Ensure compliance with company policies, procedures, and client requirements Drive employee engagement initiatives and foster a positive work environment Support process improvement initiatives to enhance customer experience and operational performance Key Performance Indicators (KPIs) Customer Satisfaction (CSAT / NPS) Quality Assurance (QA) Scores Service Level & Productivity Average Handling Time (AHT) Adherence & Attendance Revenue / Sales Targets (If Applicable) Attrition & Employee Engagement Requirements Minimum 4–6 years of experience in BPO / Contact Center Operations Minimum 1–2 years of experience in a leadership role (Operations Manager / Senior Team Leader) Strong understanding of contact center operations and KPI management Proven experience in people management, coaching, and performance improvement Excellent communication, stakeholder management, and problem-solving skills Strong analytical and reporting skills Ability to work under pressure in a fast-paced environment Preferred Qualifications Experience managing US or international accounts Exposure to Telecom, E-Commerce, or Customer Service accounts Knowledge of reporting tools and operational dashboards Lean / Six Sigma knowledge is a plus Work Environment Fast-paced, target-driven BPO / Contact Center environment Rotational shifts may be required based on business needs Core Competencies Leadership & People Management Operational Excellence KPI & Performance Management Client & Stakeholder Management Problem Solving & Decision Making Coaching & Team Development Data Analysis & Reporting

Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events

People Engagement Manager – VXI Egypt (BPO Industry) Position Summary The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.

Company Description PERFECT is a growing organization focused on delivering high-quality projects and services to clients across diverse industries. The company emphasizes reliable execution, strong client relationships, and continuous improvement in processes and performance. Team members collaborate closely to meet project objectives, maintain high standards, and achieve measurable results. PERFECT values professionalism, accountability, and a structured approach to project delivery, offering opportunities for growth and skill development.<br>Role Description The Project Manager role at PERFECT is a full-time, on-site position based in Cairo, Egypt. The Project Manager will oversee end-to-end project planning, execution, and delivery, coordinating timelines, resources, and budgets to meet agreed objectives. Daily responsibilities include managing project schedules, monitoring progress, identifying risks, and implementing corrective actions to keep projects on track. The role involves close collaboration with internal teams, suppliers, and clients, ensuring clear communication, accurate documentation, and adherence to quality, safety, and compliance standards. The Project Manager will also support expediting activities, oversee logistics and inspection workflows, and provide regular status reports to stakeholders.<br>Qualifications<br> Candidates should possess strong Project Management skills, including planning, scheduling, risk management, and stakeholder coordination. Candidates should possess Expeditor and Expediting skills to manage timely delivery of materials, equipment, and services. Candidates should possess Inspection skills to oversee quality checks and compliance with project specifications and standards. Candidates should possess Logistics Management skills to organize transportation, warehousing, and on-time site delivery. Candidates should have excellent communication and interpersonal skills, with the ability to collaborate across multidisciplinary teams. Candidates should demonstrate strong problem-solving abilities, attention to detail, and organizational skills. Candidates should have proficiency in project management tools and MS Office applications. A bachelor’s degree in Engineering, Business, or a related field, and prior experience in project-based environments, is highly beneficial.

???? We’re Hiring: Sales Manager | Orbit Supplies Orbit Supplies is looking for a high-performing Sales Manager to lead, develop, and scale our successful sales team. If you’re a results-driven leader with strong technical sales experience in industrial automation and power supplies, this is your opportunity to make a real impact.<br><br>???? About Orbit Supplies Orbit Supplies is a fast-growing industrial automation and electrical supplies company established in 2019. We have built a strong market presence in Egypt, serving major multinational and leading local companies. We work with top global brands and are proud to be an official partner of Phoenix Contact (Germany).<br><br>???? Key Responsibilities Lead, manage, and motivate the sales team to achieve company targets Drive revenue growth through new market penetration and customer acquisition Ensure consistent achievement of team and individual sales targets Enhance Orbit’s market share through strategic selling (cross-sell & upsell) Coordinate technical visits to factories and align sales with technical support team Monitor team performance and ensure high-quality execution Prepare and present weekly and monthly performance reports<br><br>???? Requirements Bachelor’s degree in Electrical Engineering, Automation, Mechatronics, or equivalent Minimum 5 years experience as a Sales Engineer1–3 years experience as Sales Manager or Team Leader Strong experience in industrial supplies, especially automation & power components Willing to work in 10th of Ramadan City<br><br>???? What We’re Looking For Strong personality with clear goals and leadership mindset Excellent communication and team management skills Ability to handle different personalities and build strong relationships High level of commitment, professionalism, and integrity Good command of English Strong analytical skills and ability to work with data & reporting tools Familiar with modern tools and AI-driven solutions to improve performance<br><br>???? Apply Now If you’re ready to lead a growing team and be part of a success story, we’d love to hear from you. Send your CV or apply directly via Linked In.<br><br>Join Orbit Supplies. Lead Growth. Make Impact.

Role Purpose The PM / Department Project Manager - Brand & Development Management ensures that the department projects, initiatives, approvals, timelines, meetings, and action plans are properly organized, tracked, followed up, and reported. The role acts as the department coordination and control point, ensuring visibility, accountability, and timely progress across all ongoing projects and priorities. Key Responsibilities1. Department Project Tracking and Governance Maintain a full tracker of all Brand & Development projects and initiatives. Track project timelines, milestones, deliverables, pending approvals, and key decisions. Ensure each project has clear ownership, deadlines, required inputs, and next steps. Follow up with project owners and stakeholders to ensure actions are completed on time. Highlight delays, risks, and bottlenecks to department leadership.2. PM and Reporting Support Prepare weekly and monthly project status reports. Maintain dashboards covering project progress, pending actions, risks, approvals, and decisions needed. Consolidate inputs from different teams into structured reports. Prepare executive summaries for leadership review. Support the department in presenting project updates to senior management.3. Stakeholder Coordination Coordinate with internal departments including Finance, Legal, Strategy, Operations, Development, Procurement, HR, and Marketing. Follow up on required inputs, approvals, comments, and decisions. Ensure cross-functional dependencies are visible and properly tracked. Support communication between internal teams and external consultants, agencies, or partners. Escalate unresolved items to department leadership when required.4. Meeting Management and Action Follow-UpPrepare agendas for project meetings and departmental follow-up meetings. Ensure meeting objectives, required decisions, and pre-read documents are clear. Capture minutes of meetings, decisions, and action points. Maintain an action log with owners and deadlines. Follow up until actions are closed.<br>5. Documentation and Version Control Maintain organized documentation for all department projects. Ensure project documents, presentations, business cases, approvals, and trackers are properly filed. Manage version control for key documents. Support in preparing business cases, management presentations, project summaries, and approval notes. Ensure documents are updated and accessible to relevant stakeholders.6. Risk, Issue, and Decision Tracking Maintain a risk and issue log for the department projects. Identify delays, unclear ownership, missing inputs, or approval bottlenecks. Track decisions required from leadership. Prepare decision summaries to support faster approvals. Ensure critical items are escalated at the right time.7. Process Improvement Create simple templates for project tracking, action logs, meeting minutes, and status reports. Standardize how the department tracks and reports projects. Improve visibility and accountability across the department. Support a more structured way of working within Business Development and Brand Development.<br>Required Qualifications:Bachelor degree in Business Administration, Management, Project Management, Economics, Hospitality Management, or a related field. Minimum 5-7 years of experience in business consulting, project coordination, PMO, business support, departmental project management, or corporate project follow-up. Experience in hospitality, real estate, development, branding, consulting, or corporate environments is preferred. Project management certification is a plus but not mandatory. Required Skills:Strong project coordination and follow-up skills. Strong ability to organize multiple priorities at the same time. Excellent stakeholder management and communication. Strong reporting and presentation skills. Strong attention to detail. Ability to summarize complex topics clearly. Strong sense of ownership and accountability. Good business understanding. Strong Microsoft Office skills, especially Excel and Power Point. Ability to work under pressure and manage deadlines.

Key Accountabilities:<br>1. New Cards Products / Services delivery <br>• Research and introduce new technologies and services in line with the Retail Banking strategy that contributes in leveraging cards revenues or customer satisfaction.• Participate in vendors’ selection process in terms of financial and technical assessment.• Defining scope and deliverables according to budget and resources availability.• Preparation of new products/services budget approvals (MEPs) and ensure delivery within approved budget.• Monitoring performance post launching the services to ensure quality of delivered services.<br>2. Marketing Activities <br>• Responsible for marketing and communication activities/materials & positioning of products/ services internally and externally.<br>3. Market Scan and Competitors’ Analysis <br>• Conducts in-depth market research and competitive analysis to identify opportunities for product differentiation and innovation.•Run regular market scan and Monitor banks position within competitors.<br>4. Communication Material Development <br>• Enhance training material and empower front liners cards related knowledge.• Conduct needed business training sessions.<br>5. Procedures Enhancement and Preparation<br>• Identify processes gaps, find solutions or workarounds and propose to implementation team.• Create Service Level Agreements (SLAs) & SOPs with partners.• Create/monitor procedures preparation for any new products / services.<br>6. Stakeholder Collaboration<br>• Work closely with Marketing, Operations, Compliance, Shari’a and IT teams to ensure successful product launches / a seamless customer experience.• Engage with external partners, such as payment networks and vendors to enhance product features.<br>7. Innovation & Trends<br>• Drive innovation by exploring new technologies (e.g contactless payment, tokenization …)• Stay informed about industry trends and emerging payment solutions to keep the bank competitive.<br>8. Pricing Strategy<br>• Develop and implement pricing strategies that maximize profitability while remaining competitive.• Conduct Pricing analysis to determine optimal pricing models for various card products.<br>9. Performance Monitoring <br>• Monitor and analyze product performance metrics, such as transaction volume, customer engagement, and revenue, to identify areas for improvement.• Develop and manage budgets, forecasts and profitability analysis.• Gathers and analyzes customer feedback to drive continuous product improvements and enhancements.<br>10. Regulatory Compliance<br>• Ensure all card products comply with relevant regulations and industry standards.• Stay updated on regulatory changes that may impact card products.<br>11. Scheme Relationship Management<br>• Agreement management: Facilitate the signing of the agreements with the payment scheme• Performance monitoring: Track and assess performance metrics to ensure alignment with agreement targets.• Incentive/ Support Claims: Manage the process for claiming the incentive amounts, ensuring accuracy and timeliness.<br>12. Cards Profitability <br>• Propose new initiatives / products / services to leverage cards profitability by either generating revenues or minimizing cost.• Collaborates with the Core Cards Product Manager and Cobrand and Fintech Product Manager to define and prioritize product features and roadmaps.• Develops and oversees the implementation of product launch and go-to-market strategies.• Works closely with the Cards Program Manager to ensure the timely and successful delivery of product enhancements and new features.• Responsible for the development and management of the bank's core payment card products, including credit, debit, and prepaid cards.<br>Qualifications:<br>Bachelor's degree in business, finance, marketing, or a related field. MBA or relevant post-graduate degree is preferred. Minimum of 8-10 years of experience preferably in cards product management within the banking industry. Extensive knowledge of banking products, payment systems, and card networks. Proven track record of strategic thinking, product innovation, and driving business growth. Strong leadership and people management skills. Excellent analytical, problem-solving, and decision-making abilities. Exceptional communication, negotiation, and relationship-building skills. Ability to influence and collaborate with senior stakeholders and executives.

Responsibilities:<br>Oversee the day-to-day operations of properties, including all phases of maintenance of the common areas, buildings, and grounds. Directly supervise outside contractors to ensure properties are properly maintained in accordance with company standards and maintenance agreements. Resolve issues with in-house and outside contractors, establishing priorities to meet maintenance, housekeeping, landscape, and customer service needs. Schedule and supervise all maintenance, landscape, housekeeping, and security plans, and assist with inspections of all areas. Coordinate with other related departments to maintain a smooth workflow and ensure compliance with health and safety legislation. Provide advice on recommendations. Collaborate with the Head of the district to develop and adopt processes and policies for emergency awareness. Manage and prioritize tasks recorded in the call center, conduct analysis to identify areas of success, and take appropriate actions. Respond to complaints and issues from city residents, acting as the owner representative and liaising with the corporate office to resolve related issues. Identify and implement cost-saving measures where appropriate and manage the budget. Act as the main point of contact for internal and external customers seeking support and information regarding the facilities in the city. Respond to and resolve difficult and sensitive inquiries and complaints from residents.<br>Qualifications:<br>BA in Mechanical, Electrical Engineering or any related field10+ years of experience working with real-estate developers or consultancy companies Proven experience in property management or a related field (Residential, Commercial, or Hotels) Strong knowledge of maintenance, housekeeping, and security practices with in-house teams and service providers. Ability to prioritize tasks and manage multiple projects simultaneously Strong problem-solving and decision-making abilities Effective communication and interpersonal skills Ability to work collaboratively with cross-functional teams Ability to work comfortably in a fast-paced environment

We're Hiring: Sales Manager – Oil & Gas Location: 10th of Ramadan City, Egypt Employment Type: Full-Time GTS is looking for a highly motivated and results-driven Sales Manager with 10+ years of experience in the Oil & Gas industry to lead business development initiatives, expand our customer portfolio, and drive sustainable revenue growth. Key Responsibilities Develop and execute sales strategies to achieve business growth and revenue targets. Identify and pursue new business opportunities within the Oil & Gas sector. Build and maintain strong relationships with key clients, EPC contractors, operators, and industry stakeholders. Prepare technical and commercial proposals, quotations, and tender submissions. Lead contract negotiations and successfully close deals. Manage the full sales cycle, from lead generation to contract award. Collaborate with Engineering, Procurement, and Operations teams to deliver customer requirements. Monitor market trends, competitor activities, and industry developments. Prepare sales forecasts, pipeline reports, and market analyses for management. Represent the company at industry events, exhibitions, and client meetings. Requirements Bachelor's degree in Engineering, Business Administration, Marketing, or a related field.10+ years of proven sales experience in the Oil & Gas industry (mandatory). Demonstrated success in business development and achieving sales targets. Strong knowledge of the Oil & Gas market, including EPC projects, operators, and contractors. Experience in tendering, contract negotiations, and commercial management. Excellent communication, negotiation, and presentation skills. Strong leadership and relationship management abilities. Proficiency in Microsoft Office and CRM systems. Excellent command of English (Arabic is a plus). Preferred Qualifications Established network of clients and key decision-makers within the Oil & Gas industry. Strategic mindset with strong analytical and problem-solving skills. Ability to work under pressure and manage multiple projects simultaneously. Customer-focused with excellent interpersonal skills. Willingness to travel as required.???? Interested candidates who meet the above requirements are invited to send their CVs to:Career@gts-corporation.comPlease mention "Sales Manager – Oil & Gas" in the email subject line.

Roles & Responsibilities About The Role As a Dev Manager at Flairs Tech, you will lead the engineering organization that delivers our AI powered call-receptionist platform for restaurants. Your mission is to foster a healthy, high-performing development culture, orchestrate the full software delivery life cycle from roadmap planning alongside leadership through release and post production monitoring and ensure our solutions are scalable, and secure. You will combine strong technical acumen with empathetic people leadership to guide multiple cross-functional squads, align technical strategy with product goals, and champion continuous improvement across processes, tooling, and code quality. What You'll DoPeople & Team Leadership Help Hire, onboard, mentor, and retain high-calibre engineers; conduct regular 1-on-1s and career-growth planning. Foster a culture of ownership, and continuous learning. Delivery & Process Ownership Own helping with sprint planning, backlog grooming, and release management, ensuring predictable, high-quality output. Track velocity and capacity, optimize workflows, and champion lean/agile best practices. Internal Operational Systems Build, and maintain the tooling and integrations that drive customer support, billing, onboarding, and account-management workflows (e.g., Intercom, Stripe, subscription management, usage metering). Partner with Support and Finance leads to translate process pain points into elegant, automated solutions, instrument KPIs (CSAT, first-reply time, invoice accuracy), and iterate for continuous improvement. Technical Oversight Help guide architectural decisions for our Type Script / Next.js frontend, Python services, and AWS infrastructure (Lambda, ECS, API Gateway, Cloud Watch, etc.). Lead code-review standards, enforce automated testing (unit, integration, e2e), and uphold SOC 2 requirements. Operational Excellence & Dev Ops Evolve CI/CD pipelines, observability dashboards (Sentry, Cloud Watch), and on-call rotations to ensure 99.9 % uptime. Champion performance, cost-optimization, and security hardening across services. Strategic Planning & Stakeholder Communication Provide clear status updates, KPIs, and risk assessments to executives and board-level stakeholders. Contribute to long-term product and platform strategy, capacity planning, and budget management. What You Bring Leadership Experience: 3 + years managing software-engineering teams, preferably in fast-paced startups or Saa S environments. Technical Depth: Hands-on background with modern web stacks (Type Script/React/Next.js), cloud architecture (AWS), and microservices. Process Mastery: Track record of implementing and refining agile/Scrum or Kanban frameworks that balance speed with quality. Operational Systems Fluency: Proven success automating support, billing, or similar back-office workflows via Saa S integrations and custom tooling. Communication Skills: Ability to translate complex technical concepts for non-technical audiences and inspire cross-team alignment. Analytical & Strategic Thinking: Data-driven approach to prioritization, resource allocation, and continuous improvement. Mentorship & Empathy: Passion for coaching engineers, giving actionable feedback, and building inclusive, high-trust teams. Adaptability: Comfort navigating ambiguity and changing priorities inherent to a high-growth startup. Bonus Points For Experience with AI products, speech technology, voice agents Prior stewardship of SOC 2, PCI-DSS, or other compliance initiatives. Dev Ops chops (Terraform, Kubernetes, Git Hub Actions) and performance-tuning expertise. Familiarity with observability stacks (Open Telemetry, Datadog) and cost-optimization strategies.

Company Description Trimize is Egypt’s first premium grooming e‑commerce brand focused on safe, injury‑proof body trimmers. The company specializes in devices designed for sensitive‑area grooming, featuring ceramic and stainless‑steel blades and a waterproof, ergonomic build. Its products incorporate gentle‑touch technology, a 1‑year warranty, and an injury protection guarantee to ensure safe and reliable use. As a growing brand in the men’s grooming market, Trimize combines innovation, product quality, and customer trust to expand its presence across Egypt and beyond. Role Description The Operations Manager role at Trimize is a full-time, on-site position based in Alexandria, Egypt. The person in this role will oversee day-to-day operational activities, including inventory management, order fulfillment, logistics coordination, and vendor relations to ensure smooth e‑commerce operations. They will monitor performance metrics, streamline processes, and implement operational improvements that support growth, cost efficiency, and high customer satisfaction. The Operations Manager will collaborate closely with customer support, marketing, and product teams to align operations with business objectives and brand standards. This role also involves establishing and maintaining standard operating procedures, managing operational risks, and supporting leadership in planning and execution. Qualifications Strong operations management skills, including process optimization, workflow design, and performance tracking. Experience with e‑commerce operations such as inventory control, order processing, and logistics coordination. Ability to analyze data, use spreadsheets or ERP tools, and make data-driven decisions. Solid organizational, time management, and multitasking abilities in a fast-paced environment. Effective communication and collaboration skills for working with cross-functional teams and external partners. Demonstrated leadership capabilities, including team guidance, accountability, and problem-solving. Understanding of customer experience principles and commitment to service quality. Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field is preferred. Previous experience in consumer products, grooming, or retail/e‑commerce is an advantage. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Job purpose:To manage the complete lifecycle of an assigned pharmaceutical product or portfolio, from strategic planning to tactical execution. This role is responsible for developing and implementing marketing plans to achieve sales, market share, and profitability goals for the brand.<br>Key accountabilities and decision ownership Develop and execute the annual brand plan, including marketing strategies, promotional campaigns, and budget allocation. Conduct market analysis, monitor competitor activities, and identify customer insights to drive brand strategy. Collaborate with the sales team to develop promotional materials and provide training to ensure effective delivery of messages. Coordinate with internal cross function teams (Sales, Medical, Finance, Regulatory, Supply Chain) to ensure timely execution of marketing activities. Work with advertising agencies and other vendors to create and implement marketing campaigns across multiple channels. Drive successful new product launches and lifecycle management across the portfolio through product expansion and development. Manage the brand's P&L, including forecasting sales, managing the marketing budget, and tracking performance against KPIs. Engage with Key Opinion Leaders (KOLs) to gather insights and support brand advocacy.<br>Must have technical / professional qualification Academic, technical, and professional qualifications. Bachelor’s degree in pharmacy, medical related field, or Marketing. Minimum 1-3 years of experience in pharmaceutical marketing or sales. Direct experience as a Product Manager or Associate Product Manager is required.

We're Hiring | Account Manager | Slash Solutions | Asyut Is your to-do list always organized? Do you follow up before people ask you to? If yes, keep reading. About the Role Full-time | Remote | Work from home We're looking for an Account Manager who brings order to everything they touch. Someone who's always one step ahead, never drops the ball, and genuinely understands what clients need, sometimes before the clients do. What You'll Be Doing (Responsibilities) Serve as the main point of contact for clients across all active accounts Understand client needs, goals, and pain points deeply, and translate them into clear briefs for the team Organize and assign tasks to the team with clear priorities, deadlines, and ownership Follow up on deliverables and make sure nothing falls through the cracks Keep clients updated on progress without them needing to ask Attend and lead client meetings and calls, take structured notes, and share action points immediately after Monitor project timelines and flag any risks early Build strong, long-term relationships with clients based on trust and consistency Report to management on account status, team workload, and client satisfaction What We're Looking For Proven experience in account management, project coordination, or a similar client-facing role Extremely organized; you run on systems, not memory Active and proactive, you don't wait; you initiate Strong communication skills, both written and verbal (Arabic and English) You understand how digital marketing works, or you're willing to learn fast You can manage multiple accounts and multiple deadlines at the same time without losing your mind Detail-oriented but still able to see the big picture Works well under pressure and stay calm when things get busy What You'll Get Full-time office position. Competitive salary A fast-paced environment where you'll grow quickly Direct exposure to major brand accounts across different industries A team that actually respects structure and values people who bring it If chaos makes you uncomfortable and checklists make you happy, you're exactly who we're looking for. Send your CV to: careers@slashsolutions.netOr DM us directly.#Hiring #Account Manager #Asyut #Slash Solutions #Digital Marketing

???? Account Manager (Field & Operations Focus)bluworks is on fire and we’re just getting started. We’re a fast-growing, venture-backed HR tech startup on a mission to revolutionize how companies run their workforce. We serve dynamic industries with complex shifts, and we need a team that moves as fast as our clients do. We are searching for a high‑energy, field-oriented Account Manager who thrives outside the office and is ready to get hands-on to drive our rocket‑ship trajectory.<br>???? What You’ll DoAs an Account Manager at bluworks, you won’t just be behind a screen. You will be the strategic partner our customers see face-to-face. You will be responsible for driving adoption on the ground and ensuring our solution fits seamlessley into our clients' daily operations. You will:Be the Face of bluworks: Conduct frequent onsite visits to client HQs, factories, and branches to build strong relationships with decision-makers and frontline users. Lead Onsite Implementations: Manage the rollout process physically at client sites to ensure rapid time-to-value. Flexible Availability: Support client needs during their peak operational hours, which may include evenings or variable shifts depending on the industry. Expand Our Reach: Travel extensively outside of Cairo to manage and grow accounts in different governorates. Drive Activation: actively troubleshoot and train users on the ground to guarantee product adoption. Spot Opportunities: Identify upsell and cross-sell opportunities during your site visits and business reviews. Collaborate: Relay on-the-ground feedback to Product, Sales, and Tech to elevate the customer journey.<br>???? Who You Are You bring the energy, the drive, and the startup grit. You are a "road warrior" who dislikes sitting at a desk all day and thrives in a high-mobility environment.<br>You’ll shine if you have:2+ years in Account Management, Field Sales, or a high-impact client-facing role. High Mobility: Willingness to travel up to 50% of the time (domestic travel) and visit clients in industrial or remote zones. Flexibility: Ability to adapt your working hours to meet client schedules, including potential late-day meetings or urgent onsite support. A track record of owning relationships and driving measurable growth. Excellent communication, negotiation, and storytelling skills. Bonus: Experience in HR tech, logistics, or working with blue-collar workforces.<br>???? What You Get Join bluworks, and you’re joining a team that’s scaling fast and dreaming big. You’ll shape the future of workforce technology while accelerating your own career. Here’s what’s waiting for you: ✨ Hybrid work environment (Office + Field) ✨ Family medical insurance ✨ Competitive, growth-friendly salary ✨ A hyper-supportive, fast-moving startup culture ✨ Huge opportunities for advancement ✨ A chance to influence account strategy and company direction from day one

About Company Le Souverain For Manufacturing.10th of Ramadan, Sharkia. Field: Luggage Manufacturing <br>Job Brief We are seeking an experienced QHSE Manager to lead and continuously improve our Quality, Health, Safety, and Environmental Management System within a manufacturing environment.<br>Key Responsibilities· Lead and maintain the QHSE Management System.· Ensure product quality across plastic manufacturing, thermoforming, sewing, assembly, and packaging.· Drive Lean Six Sigma and continuous improvement initiatives.· Lead CAPA, root cause analysis, audits, and KPI reporting.· Manage HSE compliance, risk assessments, incident investigations, and safety culture.· Prepare for and lead ISO 9001 and ISO 14001 audits.· Lead and develop the Quality and HSE teams.<br>Required Qualifications· Bachelor's degree in Engineering or related field.· 7–10 years of QHSE experience in manufacturing.· Experience in plastics manufacturing preferred.· Experience in thermoforming, sewing, assembly, and packaging is an advantage.<br>Required Certifications· Lean Six Sigma Green Belt (minimum).· ISO 9001 Internal/Lead Auditor preferred.· ISO 14001 Internal/Lead Auditor preferred.· NEBOSH or equivalent is an advantage.<br>Technical Skills· ISO 9001, ISO 14001, CAPA, FMEA, SPC, Control Plans, Lean Manufacturing, DMAIC, 5S, Kaizen, Risk Assessment, KPI Management.<br>Soft Skills· Analytical thinking, problem solving, leadership, communication, reporting, planning, decision making.

Job Description Technical Manager – Wipes Production Line Job Summary The Technical Manager – Wipes Production Line is responsible for the technical operation, process optimization, product quality, and continuous improvement of all wet wipes manufacturing activities. The role ensures efficient production, regulatory compliance, equipment reliability, and successful development of new products while maintaining the highest quality and safety standards. Key Responsibilities Production & Process Management• Manage all technical aspects of wet wipes manufacturing.• Optimize production processes to improve efficiency, reduce waste, and increase productivity.• Monitor production parameters and implement corrective actions when required.• Ensure production targets are achieved while maintaining product quality. Product Development• Support the development and industrialization of new wet wipe products.• Work closely with the R&D team during product trials and scale-up.• Validate manufacturing processes for new formulations and substrates.• Improve existing products based on customer feedback and production performance. Equipment & Maintenance• Oversee installation, commissioning, and qualification of new production equipment.• Coordinate preventive and corrective maintenance activities with the maintenance department.• Troubleshoot technical issues related to converting machines, liquid preparation systems, dosing units, folding systems, packaging machines, and labeling equipment.• Recommend equipment upgrades and process improvements. Quality & Regulatory Compliance• Ensure compliance with GMP, ISO standards, and company quality procedures.• Work closely with QA/QC to investigate production deviations and customer complaints.• Implement CAPA (Corrective and Preventive Actions).• Ensure compliance with local and international cosmetic, personal care, and disinfectant regulations where applicable. Continuous Improvement• Lead Lean Manufacturing and Continuous Improvement initiatives.• Reduce downtime, waste, rejects, and production costs.• Monitor KPIs including:o OEE (Overall Equipment Effectiveness)o Production Yieldo Downtimeo Waste Percentageo Customer Complaintso Line Efficiency Team Leadership• Lead and mentor production engineers, supervisors, and technical staff.• Conduct technical training for operators.• Evaluate team performance and identify development opportunities.• Foster a culture of safety, quality, and continuous improvement. Health, Safety & Environment• Ensure compliance with all HSE regulations.• Promote safe machine operation and safe chemical handling.• Participate in risk assessments and safety audits. Qualifications• Bachelor's degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related field.• 7–10+ years of manufacturing experience.• Minimum 3–5 years of experience in wet wipes manufacturing.• Experience with automatic wipes converting and packaging lines is highly preferred. Required Technical Skills• Wet wipes manufacturing processes.• Nonwoven materials and substrate technologies.• Lotion formulation and dosing systems.• Flow pack packaging machines.• PLC-controlled production equipment.• Lean Manufacturing and Six Sigma principles.• GMP and ISO quality systems.• Root Cause Analysis (RCA), FMEA, and CAPA.• Production planning and process optimization. Soft Skills• Strong leadership and people management.• Excellent problem-solving and analytical skills.• Effective communication and cross-functional collaboration.• Decision-making under pressure.• Project management and organizational skills. Key Performance Indicators (KPIs)• Production efficiency.• OEE improvement.• Downtime reduction.• Scrap and waste reduction.• Product quality and customer complaint rate.• On-time production delivery.• Successful implementation of new products.• Maintenance effectiveness.• Cost reduction initiatives.• Team performance and technical development.

Job Title: Supply Planning Assistant Manager. Department: Supply Chain. Location: New Cairo,Egypt.<br><br>Job Purpose : <br>The Supply Planning Asst. Manager is the supply planning focal point for assigned markets, accountable for the alignment between demand forecasts and supply availability across perishable and non-perishable ranges. The role manages replenishment cycles, drives inventory efficiency and waste reduction, coordinates local supplier execution with Procurement, and leads market-level improvement projects. As a people leader in development, the role mentors planners and coordinators, building the planning capability that keeps every market's availability standard high - because customers experience the supply chain one order at a time. The role works through a small team of planners while staying close to the market's daily flow, and represents the market in the network planning cycle. Success looks like a market whose availability holds through peaks, whose waste keeps falling, and whose people are growing into the next level.<br>Key Responsibilities :<br>Market Supply Planning & Execution Own market-level supply plans aligned with demand forecasts, sales targets, and inventory norms. Manage purchase cycles for perishable and non-perishable products, ensuring consistent replenishment. Coordinate stock transfers across operational centers to balance inventory within the market. Monitor inbound deliveries and lead times; resolve escalations before they reach the customer. Plan market peaks end to end: volumes, storage, receiving capacity, and contingency triggers.<br>Inventory Health & Waste Reduction Track and analyse inventory levels to prevent both stockouts and overstock. Implement spoilage and damage reduction practices with particular rigour on perishables. Review and report inventory turnover, wastage, and fill rate; lead corrective actions on misses. Lead root-cause analysis of inventory discrepancies through to durable fixes. Chair the market ageing review and hold owners to agreed clearance and redeployment actions.<br>Supplier Coordination & Cost Efficiency Manage local supplier execution with Procurement to secure quality, timeliness, and competitive terms. Conduct supplier performance reviews and recommend improvements with evidence. Ensure compliance with procurement policies and contractual agreements across the market. Feed market-level supplier intelligence into procurement reviews and negotiations. Track local landed costs and challenge increases with data before accepting them.<br>Data Management & Reporting Use ERP and advanced Excel to manage supply data and prepare market performance reporting. Report supply performance, inventory health, and demand-supply reconciliation on the agreed rhythm. Identify trends and insights that improve planning accuracy and reduce cost to serve. Audit ERP planning data quality for the market and close gaps at the source. Standardise market reporting so leadership compares markets on identical definitions.<br>Leadership & Team Development Act as the market focal point aligning procurement, logistics, and warehouse teams on supply priorities. Lead market-level improvement projects with quantified outcomes. Mentor planners and coordinators on ERP use, planning craft, and the standard of follow-through. Build peak-readiness plans covering coverage, escalation paths, and pre-agreed contingencies. Run weekly one-to-ones reviewing plan quality, workload, and development progress.<br>Qualifications & Experience :<br>Education Bachelor's degree in Supply Chain Management, Business, or a related field. Experience3-4 years in supply planning, demand planning, or inventory management; perishables experience highly preferred. Skills Advanced Excel; ERP system command; strong analytics with BI tool exposure an advantage; market peak planning; root-cause facilitation; coaching and feedback skills; landed cost awareness.<br>About Floward :<br>Floward Life Page Floward Corporate<br>Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br><br>JOB PURPOSEProviding advisory service to the all the Bank’s function covering issuing new products, services, policies and procedures, transactions, communications to customer, and marketing initiative.<br>JOB DUTIES AND RESPONSIBILITIES:<br>Enhance and promote Compliance culture and awareness.2. Review product and service and ensure it is in line with CBE requirements.3. Advice regarding customers’ transactions that are regulated by CBE.4. Ensure that marketing campaigns are in line of CBE requirements (transparent, clear, and correct).5. Review the Bank templates, forms, and communications to customers to ensure regulatory requirements are embedded and it is transparent and clear to customers.6. Embed the regulatory requirements in the Bank’s internal policies and procedures.7. Report any regulatory breach to Regulatory Compliance Head.8. Review outsourcing contracts to ensure embedding CBE requirements in addition to avoid any relevant risks.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE<br>University Degree, Computer Science in an advantage.knowledge of regulatory requirements.deep understanding of Banking products and services. Analytical skills. * Managerial skills. Work Experience5+ years of experience in Compliance and specifically regulatory field. Went through internal products/services approval process.

A leading B2B manufacturer specializing in customized furniture, custom woodwork, and turnkey solutions for large-scale projects is currently hiring a Regional Manager for driving sales, managing the regional team, and growing the company's presence across a specific geographic area. Their focus is on selling office furniture and workspace solutions to corporate clients, government entities, banks, educational institutions, hospitals, and contractors.<br><br>Key Responsibilities<br><br> Drive Regional Sales Achieve monthly, quarterly, and annual sales targets. Develop and execute the regional sales strategy. Identify new business opportunities and key market segments. Increase market share within the assigned region. Manage Key Accounts Build relationships with major corporate clients. Meet with decision-makers such as procurement managers, facility managers, and CEOs. Negotiate commercial terms and close high-value contracts. Ensure customer satisfaction and long-term partnerships. Lead the Sales Team Recruit, coach, and motivate area sales managers and sales executives. Set KPIs and monitor team performance. Conduct regular sales meetings and field visits. Develop training plans to improve product and selling skills. Business Development Generate new leads through architects, consultants, contractors, interior designers, and developers. Participate in tenders and major commercial projects. Build relationships with dealers and distributors where applicable. Expand the customer portfolio across industries. Project Management Coordinate with design, engineering, production, logistics, and installation teams. Ensure projects are delivered on time and within budget. Resolve customer issues during project execution. Market Intelligence Monitor competitors' pricing, products, and promotional activities. Identify market trends and customer requirements. Recommend new product opportunities based on customer feedback. Financial Management Prepare regional sales forecasts and budgets. Monitor profitability and sales margins. Manage pricing approvals and discount structures. Ensure timely collection of customer payments<br><br>Requirements<br><br>7-12+ years of B2B sales experience, preferably in office furniture, wood manufacturing, fit-out, interiors, or building materials. Experience managing a regional sales team. Strong network with corporate clients, consultants, architects, and contractors. Excellent negotiation, leadership, and commercial acumen. Familiarity with CRM systems and sales forecasting

About Bask:Bask provides a full-service software (Saa S) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business.<br>Position Overview:We are seeking an experienced and strategic Product Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.<br>You will be reporting directly to the CEO and working closely with engineering and product teams.<br>You must know how to code, read code, and distill complex problems into digestible engineering solutions.<br>Key Responsibilities:Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions. Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch. Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems. Act as the voice of the customer, ensuring user needs are central to all product decisions.<br>AIWork AI-first: Use LLMs as your starting point — to clarify thinking, draft output, research problems, and move faster. Apply your own judgment to refine quality and make it count. Validate and iterate: Test your work with real users and stakeholders. Use what you learn to improve before problems become patterns. Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across your team so we raise the bar together.<br>Requirements:#1 YOU KNOW HOW TO SHIP#2 Refer to #1Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience). Proven experience as a Product Manager, ideally within the software space (telehealth is a plus)1+ year(s) of Javascript/Typescript1+ year(s) of Engineering You can perform (better) under pressure and tight deadlines Strong analytical skills, with the ability to translate complex data into actionable strategies. Excellent communication and leadership skills, with experience working across diverse, cross-functional teams. Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Familiarity with agile development methodologies and tools (Click Up) and a git flow You get things done.