وظائف مدير مشتريات في مصر

Basic Responsibilities:<br>The Content & Social Media Manager is responsible for developing, producing, and publishing engaging content that aligns with the brand’s identity and marketing objectives. This role involves overseeing content creation, managing social media strategies, and leading a team to drive brand awareness, engagement, and online presence.<br> RESPONSIBILITIES & AUTHORITIES:2.1 Main Tasks:Content Creation & Management:Supervise the writing, editing, and proofreading of all brand content. Oversee the creation of compelling and engaging multimedia content (videos, graphics, blogs, social media posts). Ensure brand consistency in tone, messaging, and aesthetics across all platforms. Social Media Strategy & Execution:Develop and implement a cross-platform social media strategy aligned with business goals. Plan, manage, and execute content calendars for social media channels. Drive audience growth and engagement by producing innovative content tailored for each platform. Team Leadership & Development:Lead a team of copywriters, content creators, moderators, digital designers, videographers, and photographers. Provide creative direction, feedback, and editorial guidance. Foster a collaborative and innovative team culture. Competitor & Market Analysis:Conduct market research to track industry trends and competitor activities. Provide insights and recommendations based on competitor analysis. Brand Awareness & Growth:Build and maintain a strong social media presence to enhance brand visibility. Develop campaigns that elevate brand identity and foster community engagement. Data Analytics & Performance Optimization:Track key content engagement metrics using web and social media analytics tools. Optimize content based on performance data and audience insights. Campaign Development & Execution:Conceptualize and develop creative marketing campaigns that drive engagement. Coordinate with designers and marketing teams to ensure campaign alignment. Brand Image & Reputation Management:Monitor and manage the brand’s digital reputation. Ensure timely responses to customer inquiries and comments. Collaboration & Internal Coordination:Work closely with marketing, sales, and e-commerce teams to align content strategies. Coordinate with external agencies and influencers for content partnerships. Innovation & Trend Monitoring:Stay updated on emerging trends, digital innovations, and social media updates. Experiment with new content formats, platforms, and engagement strategies.<br>EDUCATION & EXPERIENCE:<br>Education: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field. Experience: Minimum +10 years in content creation, social media management, or digital marketing, with at least 2 years in a leadership role.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Associate Manager - Commercial LHH | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>The Associate Manager – Commercial is responsible for supporting local stores with sourcing and merchandising activities, as well as sales developmentthrough visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores. The role holder is responsible for ensuring the quality and efficiency of the stores while managing all suppliers.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Maintain contacts with the vendors in order to ensure timely delivery of goods and ensure inventory plans are executed to meet the required standards.</li><li>Partner with merchants to forecast the future trends and predict exact demand while ensuring that products are delivered on time.</li><li>Manage and develop effective weekly, monthly, quarterly and yearly merchandise plans.</li><li>Lead and oversees the buying requirements and formulate a buying plan and budget for the brand/category and ensures proper monitoring of order.</li><li>Assist in communicating comprehensive product and financial strategies while overseeing pricing procedures.</li><li>Collaborate closely with store’s team to ensure optimal execution of Planograms</li><li>Ensure accurate execution of in-store visual merchandising standards and guidelines.</li><li>Coordinates regular meetings with Operation Managers/Store Managers to share insights arising from market dynamics and brand/category performance.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Business or Marketing.</li><li>2+ years in a similar position.</li><li>Strong planning and organization.</li><li>Strong planning and organization.</li><li>Product/category/brand knowledge.</li><li>Analytical skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent 360 is hiring a Regional Sales Manager to lead business development and sales activities across Saudi Arabia , with additional opportunities across the GCC and Egypt.<br> The role will be responsible for driving the full sales cycle, from identifying and developing enterprise and government accounts to managing complex opportunities, negotiating contracts, and closing deals.<br> The position is based in Egypt with regular travel to KSA and the GCC.<br> Work Model: Hybrid Working Days: Sunday to Thursday Working Hours: 9:00 AM – 5:00 PM Location: Based in Egypt Travel: Regular travel to customer sites and business meetings across KSA and the GCC Compensation: Competitive base salary with performance-based commission linked to revenue and business development results.<br> Bachelor’s degree in Business, Information Technology, Engineering, or a related field .<br> 7+ years of experience in B2B technology, IT services, ERP, enterprise software, or digital transformation sales.<br> Proven experience in enterprise technology sales within the Saudi market – essential .<br> Demonstrated track record of selling to Saudi enterprises, government, or semi-government entities .<br> Proven ability to consistently achieve sales and revenue targets.<br> Strong understanding of enterprise sales cycles, RFPs, tenders, negotiations, and complex deal closing.<br> Strong business development, account management, and relationship-building skills.<br> Excellent communication, presentation, negotiation, and stakeholder management skills.<br> Excellent command of English; Arabic is a strong advantage .<br> Willingness and flexibility to travel regularly across KSA and the GCC .<br> Key Responsibilities Build, manage, and own the regional sales pipeline, with Saudi Arabia as the primary market.<br> Identify and develop new enterprise and government accounts through direct sales, referrals, partnerships, networking, and industry events.<br> Develop strong relationships with key decision-makers, stakeholders, and C-level executives.<br> Qualify, manage, and lead RFPs, tenders, and large-scale sales opportunities from initial discovery through contract signature.<br> Manage the complete sales cycle, including prospecting, requirement understanding, proposal development, negotiation, and closing.<br> Work closely with Presales, Consulting, and Delivery teams to develop competitive and tailored proposals.<br> Develop account strategies to maximize upselling, cross-selling, and long-term business opportunities.<br> Maintain accurate sales forecasts, pipeline reports, and opportunity tracking.<br> Achieve assigned revenue and business development targets.<br> Monitor market trends, competitor activities, and emerging opportunities within the Saudi ERP and digital transformation market.<br> What You’ll Sell Oracle Fusion Cloud ERP Oracle E-Business Suite (EBS) Oracle ERP Implementation Services Application Managed Services (AMS) Oracle &amp; Enterprise Integrations Cloud Solutions Data &amp; Analytics Digital Transformation Services</span> </div>

Hotel Sales Manager Location: Sheikh Zayed, Giza, Egypt Employment Type: Full-time About Seven Stays Seven Stays is a fast-growing hospitality company operating multiple serviced apartment and hotel properties across Cairo and the North Coast. We are looking for an experienced Hotel Sales Manager to join our team and help grow our corporate and travel trade business. Responsibilities Develop and maintain relationships with travel agencies, tour operators, and corporate clients. Identify and secure new business opportunities. Negotiate corporate and travel agency contracts. Respond promptly to sales inquiries and partnership emails. Prepare quotations, proposals, and corporate agreements. Follow up on leads and convert them into long-term business. Work closely with the Reservations and Operations teams to maximize occupancy and revenue. Represent Seven Stays at sales meetings, networking events, and industry events when required. Achieve monthly sales targets and contribute to the company's growth. Requirements Minimum 3 years of experience in hotel sales is mandatory. Previous experience working for a hotel or hotel group is mandatory. Applicants without hotel industry experience will not be considered. Experience with recognized hotel groups such as JAZ Hotels, Travco Group, Hilton, Marriott, Steigenberger, Accor, or similar is highly preferred. Strong network of travel agencies, tour operators, and corporate clients. Excellent communication, negotiation, and presentation skills. Fluent in English and Arabic. Proficient in Microsoft Office (Excel, Word, Outlook). If you have a proven track record in hotel sales and are passionate about growing business in the hospitality industry, we'd love to hear from you.

Key Responsibilities Manage and supervise the Technical Office team. Review and coordinate shop drawings, material submittals, method statements, and RFIs. Ensure technical documents comply with project specifications and approved designs. Coordinate with consultants, clients, subcontractors, suppliers, and site teams. Supervise quantity take-offs, BOQ reviews, variations, and technical claims. Resolve design conflicts and technical issues. Monitor technical submissions, approvals, and project deliverables. Ensure proper preparation of as-built drawings and handover documents. Requirements Bachelor's degree in Engineering or related field.8+ years of relevant construction/engineering experience. Strong knowledge of technical office and construction processes. Proficiency in Auto CAD and Microsoft Office. Strong leadership, communication, coordination, and problem-solving skills.

Company Description AXA Investment Managers (AXA IM) operates as part of BNP Paribas Asset Management following its acquisition on July 1, 2025. The combined organization offers a broad range of investment solutions and services to institutional and individual clients worldwide. Team members benefit from a global, professionally driven environment focused on long-term value creation, responsible investing, and client-centric service. Applicants can expect a collaborative culture that encourages continuous learning, cross-functional exposure, and alignment with industry best practices.<br>Role Description The Insurance Sales Manager is a full-time hybrid role based in Al Manşūrah, with a mix of on-site work and some work-from-home flexibility. This role is responsible for leading insurance sales activities, managing a portfolio of clients, and driving revenue growth through tailored insurance solutions. Day-to-day tasks include supervising and coaching the sales team, setting and monitoring sales targets, analyzing market and client needs, and ensuring compliance with internal policies and regulatory requirements. The Insurance Sales Manager will also collaborate with finance and product teams, prepare sales reports and forecasts, and maintain strong customer relationships through proactive service and follow-up. The position requires regular coordination with senior management to align sales strategies with broader business objectives.<br>Qualifications<br> <br>Strong Insurance Sales and Insurance product knowledge, with a track record of achieving sales targets. Customer Service skills focused on building long-term client relationships and ensuring client satisfaction. Finance skills to interpret financial data, pricing, and profitability metrics related to insurance products. Team Management experience, including coaching, performance management, and motivating sales teams. Prior experience in insurance or financial services management roles is highly beneficial. Excellent communication, negotiation, and presentation skills. Ability to work effectively in a hybrid environment, managing priorities both on-site and remotely. Bachelor’s degree in Business, Finance, Insurance, or a related field; professional insurance or finance certifications are an advantage.

???? We’re Hiring: Sales Account Manager – Software Solutions???? Location: Cairo, Egypt (Onsite) Ritsol is a growing software company specializing in delivering innovative software solutions to businesses across different industries. We are looking for an ambitious and results-driven Sales Account Manager to join our team in Egypt. If you have solid experience in B2B software sales and a passion for building strong client relationships, we’d love to meet you!<br>???? Key Responsibilities:Generate new business opportunities in the Egyptian market (B2B). Manage and grow existing client accounts. Present and sell Ritsol’s software solutions to corporate clients. Handle the full sales cycle (Lead generation → Meetings → Proposal → Negotiation → Closing). Conduct product demos and clearly explain business value. Achieve monthly & quarterly sales targets. Collaborate with presales and technical teams to ensure smooth delivery. <br>✅ Requirements:3–5 years of experience in Software Sales / IT Solutions Sales. Strong knowledge of Saa S, ERP, CRM, or enterprise software solutions. Proven track record in achieving sales targets. Excellent communication & negotiation skills. Experience in B2B sales is a must. <br>???? What We Offer at Ritsol:Competitive salary Attractive commission scheme Career growth opportunities Professional and supportive work environment???? Interested candidates can send their CV to: HR@Ritsol.com or apply directly via Linked In.

Company Description Desert Rose is a family-owned 5-star resort located along Egypt’s Red Sea coast. The resort reflects the personal touch and vision of its founders, with a strong focus on genuine, personalized hospitality. Desert Rose offers a warm, thoughtfully designed environment where service quality and guest experience are at the heart of daily operations. Role Description The Sales Manager role at Desert Rose is a full-time, on-site position based in Hurghada. This role is responsible for driving room and package sales, maintaining and expanding relationships with travel agencies, corporate clients, and tour operators, and identifying new market opportunities. The Sales Manager will prepare and deliver sales presentations, negotiate contracts and rates, manage sales forecasts and performance reports, and collaborate with marketing and operations teams to align offers and promotions. Daily tasks include monitoring market trends, analyzing competitors, coordinating site visits and familiarization trips, and ensuring a consistent, guest-centric approach across all sales activities. Qualifications Strong sales and account management skills, including client relationship building, negotiation, and closing deals. Experience in hospitality or tourism sales, preferably in resorts or hotels, with a track record of meeting or exceeding targets. Red Sea hospitality experience is a must. Competence in market research, sales forecasting, and basic data analysis to inform sales strategies and pricing decisions. Effective communication and presentation skills, with the ability to collaborate across departments and represent the resort professionally. Proficiency with CRM systems and standard office software (e.g., Excel, Power Point, email and calendar tools). Ability to work on-site full time in Hurghada, manage multiple priorities, and adapt to a fast-paced, guest-focused environment. Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred. Fluency in Arabic & English; additional languages, are an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership &amp; Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training &amp; Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control &amp; Inspections:</p><br><p>· Inspect Rooms &amp; Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory &amp; Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service &amp; Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health &amp; Safety Compliance:</p><br><p>· Maintain Health &amp; Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene &amp; Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support &amp; Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget &amp; Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People &amp; Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People &amp; Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning &amp; Talent Development &amp; Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&amp;L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As an <b>Oracle RMC Manager</b> at Accenture, you will join the Oracle Security Delivery team and lead large or multiple medium-sized Oracle Fusion Security projects. You will own end-to-end project delivery to meet operational, contractual, and financial commitments, ensuring service quality and efficiency, managing delivery outcomes, and identifying opportunities for follow-on work through upselling and cross-selling. You will act as a subject matter expert, manage and enable your team to perform effectively, take responsibility for team decisions, engage across multiple teams, and contribute to key decisions, providing solutions to problems that span teams. Advanced proficiency in Project Management is required, advanced proficiency in Oracle Fusion Security is mandatory, and advanced proficiency in Oracle Cloud is suggested.</p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li>Lead end-to-end security design, build, testing, and go-live activities for Oracle Fusion Cloud applications, including Risk Management &amp; Compliance (RMC), Advanced HCM Controls, network restrictions (LBAC, sign-on policies), role design (data security profiles, SoD), data protection and auditing, API security, SIEM integration, SCIM, and SAML integrations.</li><li>Maintain a strong functional and technical understanding of all Oracle SaaS applications (HCM, Finance, SCM, EPM, Primavera, Sales Cloud, Retail) and OCI services (OIC, API Gateway, Firewalls, WAF, KMS, Vault, Cloud Guard).</li><li>Communicate directly with client stakeholders and follow the agreed governance model for project status and progress, including daily stand-ups, weekly status updates, monthly status reviews, and SteerCo meetings.</li><li>Own project charter documentation, including the kickoff deck, project plan, RACI, dependencies, risks, and mitigation plans.</li><li>Plan, schedule, and execute design workshops with client stakeholders to understand business requirements and finalize the technical solution.</li><li>Coordinate cross-functional teams to align project objectives with client expectations and business goals.</li><li>Analyze project risks and develop mitigation strategies to ensure successful delivery.</li><li>Build the architecture and implement role-based access control (RBAC), data security policies, and segregation of duties (SoD) frameworks across all Fusion modules.</li><li>Ensure solution compliance with UAE data residency, privacy, and regulatory requirements throughout the delivery lifecycle.</li><li>Collaborate with functional and technical teams to translate business requirements into security configurations, roles, and privilege hierarchies.</li><li>Act as the primary security SME liaising with client stakeholders, Oracle support, and third-party auditors during delivery and hypercare.</li><li>Define and maintain Fusion security documentation, including design specs, test scripts, runbooks, and audit-ready evidence packs.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We’re looking for an&nbsp;<strong>Assistant Manager</strong><strong>&nbsp;Demand Planning&nbsp;</strong>to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> <br> This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><br><br><ul><li>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices.</li><li>Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</li><li>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</li><li>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</li><li>Guidance to store supervisors and admins to ensure smooth workflow</li><li>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li></ul><br>What you need to be successful<br><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing effective solutions that enhance call center functionalities.</p><p><strong>Strategic IT Management:</strong> Develop and implement IT strategies that support and align with the company s business objectives. Collaborate with executive leadership to ensure IT strategies effectively support overarching business initiatives.</p><p><strong>Operational Oversight:</strong> Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management. Ensure the IT infrastructure is robust and effectively supports the operational requirements of the business.</p><p><strong>System Implementation and Maintenance:</strong> Oversee the selection, implementation, and maintenance of IT systems and software to meet business needs. Regularly review and update IT systems to ensure they remain relevant, efficient, and secure.</p><p><strong>Technical Support and Issue Resolution:</strong> Provide leadership and support for high-level technical issues, ensuring they are resolved in a timely and efficient manner. Develop and maintain protocols for the quick resolution of IT disruptions to minimize operational downtime.</p><p><strong>Budget and Resource Management:</strong> Develop and manage the IT budget, ensuring optimal allocation and utilization of resources. Monitor expenditures and make adjustments as necessary to align with financial objectives and constraints.</p><p><strong>Disaster Recovery and Business Continuity Planning:</strong> Develop and implement disaster recovery and business continuity plans to ensure the stability of IT operations under adverse conditions. Conduct regular reviews and drills to ensure plans are effective and well-understood by relevant staff.</p><p><strong>Stakeholder Communication and Coordination:</strong> Serve as the primary IT contact for offshore clients and other stakeholders, ensuring clear and effective communication regarding IT matters. Coordinate with various departments to align IT services with business needs and priorities.</p><p>Embrace This Opportunity! Are you ready to contribute to a global leader and elevate your career to new heights? Join Future Group and embark on an exciting journey of growth and technological innovation. Apply now and become an integral part of a team that is redefining the future of communication through technology and service excellence. Unlock your potential with Future Group and make a difference today!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Experience: Minimum of 5 years of experience in IT management in a call center is a must.</li><li>Certifications: PMP, ITIL, or similar certifications are highly desirable.</li><li>Proven leadership and team management abilities.</li><li>In-depth understanding of IT systems and infrastructure.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li></ul>

<p>Category Engineering Publish Date Sunday 16-08-2026 Country Egypt Gender any Years Of Experience 10-15 Years Salary Negotiable Road/Infrastructure Manager is required for a multinational PMC company located in Cairo.</p><p>Responsibilities</p><p>Review and approve infrastructure design drawings, hydrological studies, traffic impact assessments, and utility shop drawings.</p><p>Ensure that the road and utility layouts are perfectly aligned with the project master plan and architectural requirements.</p><p>Lead the liaison with local utility providers and government authorities to secure necessary permits and connections for permanent and temporary services.</p><p>Oversee on-site testing (soil compaction, pressure tests for pipes, asphalt quality) and ensure all work meet health, safety, and environmental standards.</p><p>Proactively identify and resolve technical clashes between underground utilities and structural foundations or MEP services.</p><p>Monitor the performance of infrastructure subcontractors, ensuring work is executed within budget and according to the approved schedule.</p><p>Manage the overall design and construction management of road networks, bridges, and underground utilities structure.</p><p>Ensure all infrastructure works comply with international standards (AASHTO, etc.), local transport authority regulations, and project-specific technical requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in civil engineering or a related field.</p><p>10~15 years of professional experience in infrastructure and road construction management for large-scale urban or mixed-use developments.</p><p>Deep knowledge of road geometry, pavement design, and underground utility network systems.</p><p>Proficiency in Civil 3D, AutoCAD.</p><p>Strong understanding of hydrology and stormwater management systems.</p><p>Strong negotiation skills for authority liaison and excellent leadership to manage large-scale site operations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.&nbsp;</strong></p><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.&nbsp;</strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.&nbsp;</strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers.&nbsp;</strong></p><br></li><li><p><strong>Assortment:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants.&nbsp;</strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.&nbsp;</strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.&nbsp;</strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Price:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.&nbsp;</strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits.&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Promos:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.&nbsp;</strong></p><br></li><li><p><strong>Developing the country promotion calendar.&nbsp;</strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.&nbsp;</strong></p><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.&nbsp;</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><strong>Job Purpose</strong></span></span><br><span><span>Key Result Areas</span></span><br><span><span><strong>Knowledge, Skills and Experience</strong></span></span><br><ul><li><p><span><span>A post graduate degree with 8+ years in diverse banking departments, preferably with experience of business control &amp; banking operations.&nbsp;</span></span></p><br></li><li><p><span><span>Well rounded experience in Controls and clear understanding of banking business requirement&nbsp;</span></span></p><br></li><li><p><span><span>Interpersonal skills with good decision making and communication skills with multi tasking capabilities.&nbsp;</span></span></p><br></li><li><p><span><span>Coordination and Management skills.</span></span></p><br></li><li><p><span><span>Good knowledge of banking products.&nbsp;</span></span></p><br></li><li><p><span><span>Good leadership and management capabilities.</span></span></p><br></li><li><p><span><span>Understand technical solution and implication.&nbsp;</span></span></p><br></li></ul><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Opportunity<p>We are seeking a Accounting Manager&nbsp;to support the financial management and reporting of our portfolio companies. This role sits at the intersection of accounting and financial analysis, with a strong focus on month-end close, financial reporting, and performance insights. The successful candidate will play a key role in ensuring accurate financial results while supporting operational decision-making and improving financial processes and controls across the business.</p><br><p><strong>What You'll Be Doing</strong></p><br><p><strong>Financial Reporting &amp; Month-End Close</strong></p><br><p>- Support and execute month-end close activities including journal entries, accruals, and account reconciliations</p><br><p>- Preparation of financial statements</p><br><p>- Maintain key GL account reconciliations (prepaids, accruals, fixed assets, inventory)</p><br><p>- Ensure accuracy, completeness, and compliance with accounting standards and relevant regulations</p><br><p><strong>Revenue &amp; Financial Integrity</strong></p><br><p>- Review revenue recognition, including deferred and unbilled revenue</p><br><p>- Validate financial data and investigate discrepancies</p><br><p>- Support audit requirements and strengthen financial controls</p><br><p><strong>Financial Analysis</strong></p><br><p>- Perform variance analysis (actuals vs. budget/forecast) and identify key drivers</p><br><p>- Translate financial results into clear insights for internal stakeholders</p><br><p>- Support ongoing performance monitoring across business units</p><br><p><strong>Cash Flow &amp; Working Capital</strong></p><br><p>- Monitor cash flow and maintain internal tracking models</p><br><p>- Support AR/AP processes, including aging reviews and vendor payments</p><br><p><strong>Budgeting &amp; Forecasting</strong></p><br><p>- Assist in the preparation and maintenance of budgets and rolling forecasts</p><br><p>- Collaborate with stakeholders to gather inputs and validate assumptions</p><br><p><strong>Process Improvement</strong></p><br><p>- Identify opportunities to improve financial processes, reporting accuracy, and controls</p><br><p>- Support integration and standardization across acquired businesses</p><br><p><strong>About You</strong></p><br><p>- Bachelor's degree in accounting, finance, or related field; CPA preferred</p><br><p>- 3–6+ years of experience in accounting or FP&amp;A</p><br><p>- Strong foundation in month-end close, reconciliations, and financial analysis</p><br><p>- Advanced Excel skills</p><br><p>- Experience with ERP systems (NetSuite preferred)</p><br><p>- Strong attention to detail with the ability to manage multiple priorities</p><br><p>English Fluency is a MUST.</p><br><p><strong>Key Attributes</strong></p><br><p>- Analytical and detail-oriented with strong problem-solving skills</p><br><p>- Ability to operate independently in a fast-paced environment</p><br><p>- Effective communicator with the ability to translate financial data into insights</p><br><p>- Motivated to learn and grow within a dynamic, acquisitive organization</p><br><p>- Experience in businesses that sell both software and hardware (e.g., bundled solutions, inventory-linked revenue models) is an asset</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong><strong>Location:</strong> Cairo</strong><br><strong>Employment Type:</strong> Full-Time<br><strong>About the Company</strong><br>A Large premium Food Manufacturing Group <strong>is</strong> seeking a results-driven <strong>FP&amp;A Manager</strong> to support strategic decision-making through strong financial analysis, planning, and performance management.<br><strong>Key Responsibilities</strong><br><ul><li>Prepare and manage <strong>budgets, forecasts, and long-range financial plans</strong>.</li><li>Analyze financial performance versus budget and forecast (variance analysis).</li><li>Produce <strong>monthly management reports</strong> and executive dashboards.</li><li>Support leadership with financial insights, scenario analysis, and business cases.</li><li>Develop and maintain <strong>financial models</strong> for strategic and operational decisions.</li><li>Monitor <strong>cash flow, profitability, and KPIs</strong>.</li><li>Improve FP&amp;A processes, reporting accuracy, and automation.</li></ul><br><strong>Required Qualifications</strong><br><ul><li>Bachelors degree in Finance, Accounting, Economics, or related field.</li><li><strong>3-7 years of experience</strong> in FP&amp;A, Corporate Finance, or Finance Business Partnering.</li><li>Advanced Excel skills (Power BI / Tableau is a plus).</li><li>Strong understanding of <strong>P&amp;L, Balance Sheet, and Cash Flow</strong>.</li><li>Excellent analytical, communication, and presentation skills.</li><li>Ability to work in a fast-paced, deadline-driven environment.</li></ul><br><strong>Preferred Qualifications</strong><br><ul><li>MBA, CMA, CPA, or similar certification.</li><li>Experience in multinational or high-growth companies.</li><li>Industry experience in <strong>[FMCG / Tech / Manufacturing / Real Estate - optional]</strong>.</li></ul><br><strong>What We Offer</strong><br><ul><li>Competitive salary and benefits package.</li><li>High-visibility role with exposure to senior management.</li><li>Career growth and prof</li></ul><br><strong>Required Skills:</strong><br>• Support<br>• Variance Analysis<br>• Corporate Finance<br>• Balance<br>• P&amp;L<br>• Balance Sheet<br>• Analysis<br>• Financial Planning<br>• Real Estate<br>• Presentation Skills<br>• Salary<br>• Cash Flow<br>• Decision-Making<br>• Performance Management<br>• Financial Analysis<br>• Cash<br>• Manufacturing<br>• Automation<br>• Economics<br>• Tableau<br>• Excel<br>• Power BI<br>• Accounting<br>• Finance<br>• Planning<br>• Business<br>• Leadership<br>• Communication<br>• Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>It's more than a job</strong><br><p><span>As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</span></p><br>‎ <br><p>The Air Logistics Operations Optimization Manager is responsible for optimizing and harmonizing national Air Logistics operations by implementing practical, hands-on improvements across processes, systems, and tools. The role focuses on leading initiatives and projects that enhance service delivery, operational efficiency, and cost optimization in alignment with global standards.</p><br><br><br><b>How you create impact</b> <br><ul><li>Drive continuous improvement of Air Logistics operations by reviewing operational workflows and implementing hands-on, practical solutions across other department and operational units</li><li>Optimize and standardize ways of working in line with global Air Logistics standards, processes, and internal systems</li><li>Lead and manage national operations optimization projects and initiatives with a clear focus on service delivery improvement and cost efficiency</li><li>Collaborate closely with Operations Managers of other departments, Global Operations Optimization teams, and other Global Air Logistics stakeholders</li><li>Own the end-to-end lifecycle of optimization initiatives, including concept definition, operational validation, implementation, and success tracking</li><li>Act as the national interface for other teams, supporting system implementation, testing, and process alignment</li><li>Drive process improvements in collaboration with the internal system and other enabling functions</li><li>Lead and coordinate the National Operations Optimization Team, where applicable</li></ul><br><br><b>What we would like you to bring</b> <br><ul><li>Bachelor’s or master’s degree in supply chain management, Product Management, or a related field</li><li>3+ years of experience in Air Logistics operations, optimization, or supply chain management</li><li>Strong project management expertise with proven experience leading cross-functional initiatives</li><li>Extensive knowledge of Air Logistics services, operational processes, and carrier/supplier relationships</li><li>High proficiency in Air Logistics systems</li><li>Strong analytical, problem-solving, and change management capabilities</li><li>Excellent communication and stakeholder management skills across operational and global teams</li><li>Fluent in English and Arabic with the ability to work effectively in a regional or global environment</li></ul><br><br><b>What's in it for you</b> <br><p>At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.</p><br><br><br><br><strong>Who we are</strong><br><p><span>Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</span></p><br><p><span>As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</span></p><br><p><span>We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>En tant que Senior Customer Service Manager, votre mission sera d'encadrer une équipe dynamique, d'assurer une satisfaction client inégalée et de piloter des opérations stratégiques, contribuant ainsi à la croissance et à l'innovation au sein d'Orange.<br> • Encadrer, coacher et mentorer les membres de l'équipe pour favoriser leur développement professionnel.<br> • Gérer la relation client tout au long du cycle de vie du contrat, en assurant leur satisfaction.<br> • Superviser la qualité des services fournis en veillant au respect des livrables contractuels.<br> • Planifier et organiser les opérations liées aux services aux entreprises pour atteindre l'efficacité opérationnelle.<br> • Développer et mettre en œuvre des plans d'action pour anticiper et réduire les risques liés à la qualité de service.<br> • Gérer les incidents ou dysfonctionnements et coordonner les équipes pour une résolution rapide.<br> • Identifier les opportunités de développement commercial et proposer des solutions adaptées.<br> • Participer à l’élaboration et au suivi du budget de la gestion opérationnelle.<br> • Maintenir une veille technologique et sectorielle pour proposer des solutions innovantes.<br> • Former et accompagner les équipes opérationnelles pour garantir un haut niveau de compétence.<br> • Maintenir une veille technologique et sectorielle pour assurer l'innovation dans les services proposés.<br> • Assurer la conformité des opérations avec les normes et réglementations en vigueur afin de garantir une qualité de service optimale.<br> • Participer activement aux réunions de coordination avec les équipes internes et les clients pour assurer une alignement stratégique.<br></p><br><br>About you<p>Fort d'un diplôme de niveau Bac+5 en informatique, télécommunications ou domaine connexe, vous possédez une solide expérience dans la gestion de la relation client, particulièrement en B2B. Vous maîtrisez parfaitement les outils bureautiques et êtes capable d'analyser des données pour produire des rapports clairs. Votre expertise en gestion de projet et votre capacité à piloter des équipes transverses font de vous un leader naturel, capable de négocier et de gérer les conflits tout en gardant un état d'esprit positif.<br><strong>Vos compétences professionelles:</strong><br>• Une connaissance approfondie des solutions informatiques et télécoms d’entreprise est requise pour adresser efficacement les besoins des clients.<br>• La maîtrise des outils Microsoft Office, notamment Excel, PowerPoint et Word, est essentielle pour produire des rapports et présentations percutants.<br>• Une expérience en gestion de projet permettra de structurer les initiatives de service client.<br>• La capacité d'analyser des données et de produire des rapports clairs est indispensable pour éclairer la prise de décision.<br>• Une aptitude à la négociation et à la gestion des conflits est cruciale pour maintenir des relations constructives avec les clients.<br><strong>Vos compétences transverses:</strong><br>• Des qualités d’écoute, d’analyse et de synthèse sont nécessaires pour comprendre les besoins des clients et répondre efficacement.<br>• Capacité à fédérer et à piloter des interlocuteurs variés pour atteindre des objectifs communs.<br>• Une rigueur et un sens du détail sont importants pour garantir la qualité des services fournis.<br>• Flexibilité et curiosité seront des atouts pour s'adapter aux évolutions du secteur.<br>• Un esprit d’équipe et la capacité à travailler collaborativement renforceront la cohésion de l'équipe.<br></p><br><br> <p>Chez Orange, nous offrons un environnement où votre esprit de résolution de problèmes, votre ambition technologique et votre curiosité exploratrice seront non seulement valorisés mais également propices à un développement continu. Vous aurez la possibilité d'inspirer votre équipe avec un leadership axé sur l'humain et de faire un impact réel dans la vie de nos clients grâce à des solutions innovantes et personnalisées.</p><br><br>What we offer<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>Langue : Français ( obligatoire )</span></p><br><br><p><span>Nous recherchons un(e) Responsable ServiceClient (CSM/RSC) dynamique et bilingue (français/anglais) pour assurer la satisfaction de notre clientèle d'entreprise.</span></p><br><br><p><span>En tant que point de contact privilégié des clients Entreprises, vous serez responsable de leur satisfaction tout au long de la durée du contrat, une fois les solutions vendues implémentées et opérationnelles.</span></p><br><br><p><span>Principales responsabilités</span></p><br><br><p><span>Être le point de contact privilégié pour les clients Entreprises pendant toute la durée du contrat.</span></p><br><br><p><span>Garantir la satisfaction de nos clients grâce à la qualité des services fournis par Orange sous votre supervision.</span></p><br><br><p><span>Assurer la gestion de la qualité de service des solutions du client et fournir les livrables définis contractuellement (tableau de bord, Guide Opérationnel, etc.).</span></p><br><br><p><span>Evaluer les risques afin de les anticiper et mettre en place des plans d'action pour améliorer la qualité de service.</span></p><br><br><p><span>En cas de dysfonctionnement, vous vous assurez que les différentes équipes mettent tout en œuvre pour un retour à la normale dans les meilleurs délais et tenez le client informé de l'avancement de la résolution.</span></p><br><br><p><span>Grâce à votre connaissance des problématiques du client, vous jouez un rôle de conseil et contribuez au développement d'un chiffre d'affaires additionnel en identifiant les besoins et proposant des solutions adaptées (ventes additionnelles).</span></p><br><br>About you<p>Techniques</p><br><br><p>Connaissance des solutions informatiques et télécoms d'entreprise (expérience souhaitée).</p><br><br><p>Maîtrise des outils bureautiques (Pack Office).</p><br><br><p>Relationnelles</p><br><br><p>Avoir le goût du contact avec une clientèle d'affaires.</p><br><br><p>Aimer le travail en équipe.</p><br><br><p>Savoir faire preuve d'optimisme, de dynamisme et de sang-froid face aux situations difficiles.</p><br><br><p>Avoir une bonne capacité d'écoute, d'analyse et de synthèse.</p><br><br><p>Commerciales</p><br><br><p>Avoir des objectifs de vente à atteindre.</p><br><br><p>Personnelles</p><br><br><p>Savoir piloter et fédérer des interlocuteurs transverses.</p><br><br><p>Faire preuve à la fois de rigueur et de flexibilité, de curiosité et d'initiative.</p><br><br><p>Niveau de français et d'anglais permettant de produire ou traduire des documents et de tenir des conversations professionnelles avec des interlocuteurs francophones et anglophones.</p><br><br> <br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>