وظائف مدير جودة في مصر

<p>Jadeer is hiring a Quality Lead on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and promote a seamless shopping experience.</p><p>Job Title: Quality Lead</p><p>Key Responsibilities</p><ul><li>Develop, implement, and manage quality assurance frameworks across customer care operations (voice and non-voice).</li><li>Monitor and evaluate customer interactions to ensure compliance with service standards, policies, and regulatory requirements.</li><li>Analyze quality performance data and generate reports with actionable insights.</li><li>Identify performance gaps and collaborate with Team Leaders to drive improvement plans.</li><li>Conduct calibration sessions and provide structured feedback and coaching to enhance service quality.</li><li>Lead quality improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Ensure alignment between quality standards and overall business objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Commerce, or a related field (preferred).</li><li>3 5 years of experience in quality assurance within contact centers, fintech, banking, or e-commerce environments.</li><li>Strong understanding of QA methodologies, KPIs, and performance metrics.</li><li>Excellent analytical skills with the ability to interpret data and drive improvements.</li><li>Strong communication skills in English and Arabic (verbal and written).</li><li>Leadership, stakeholder management, and coaching capabilities.</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>If you are detail-oriented, data-driven, and passionate about delivering exceptional customer experiences, this is your opportunity to lead quality excellence within a fast-growing fintech organization.</li></ul>

GMP-food safety courses-HACCP-GHP-ISO22000<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات</li></ul>

<ul><li><p>Review project specifications, drawings, and BOQs before execution.</p></li><li><p>Prepare and maintain project quality documentation, including PQP, QMPs, ITPs, and related quality forms.</p></li><li><p>Coordinate concrete trial mixes and material testing with suppliers and clients.</p></li><li><p>Inspect incoming materials and ensure compliance with project specifications.</p></li><li><p>Conduct site inspections to verify that work is executed according to approved standards and quality requirements.</p></li><li><p>Identify non-conformities, issue NCRs, and follow up on corrective actions.</p></li><li><p>Coordinate with third-party testing laboratories and inspection agencies.</p></li><li><p>Perform supplier and subcontractor quality audits when required.</p></li><li><p>Maintain quality records, inspection reports, and testing documentation.</p></li><li><p>Follow up on punch list items and support project close-out activities until final</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Civil or architect Engineering.</p></li><li><p>3–7 years of experience as a Quality Control Engineer in construction projects.</p></li><li><p>Strong experience in excavation, concrete, infrastructure, and finishing works.</p></li><li><p>Very good knowledge of quality management systems and inspection procedures.</p></li><li><p>Experience in preparing and reviewing quality documentation (PQP, QMP, ITP, NCR, MIR, etc.).</p></li><li><p>Ability to read and interpret engineering drawings and technical specifications.</p></li><li><p>Very good command of English (written).</p></li><li><p>Strong communication, problem-solving, and teamwork skills.</p></li><li><p>Ability to work under pressure and manage multiple tasks effectively.</p></li></ul><p></p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Quality Audits Specialist <br> <br><strong>Key responsibility</strong><br>- Preparation of GEPD Internal and External Audit program and audit plan on annual basis.<br>- Execute assigned risk-based GMP audits for GEPD activities, following the audit plan.<br>- Perform internal audits to verify compliance with Egyptian Regulation, cGMP requirements, and Health Authority license conditions to ensure product quality and safety.<br>- Conduct supplier qualification audits and evaluate performance against established KPIs.<br>- Prepare audit reports and escalate significant issues to the Audits Manager.<br>- Maintain personal auditor competence through ongoing GMP training, and adherence to Quality standards.<br>- Apply regulatory updates to daily audit activities to ensure compliance with current GEPD, EMA, and Egyptian cGMP standards and other regulations (as required).<br>- Support the implementation and maintenance of audit systems, checklists, and quality processes.<br>- Assist in preparing for and participating in regulatory inspections and notified body audits.<br><strong>Academic experience required</strong><br>- Bachelor's degree in Health-related Sciences.<br>- Proven experience in GMP auditing within a Pharmaceutical Company is preferred.<br>- Knowledge of eGMP requirements.<br>- Auditor certification preferred.<br><strong>Professional Experience Required</strong><br>Minimum of <strong>three years</strong> of related experience in Quality Assurance and two year of Quality Audits experience in Pharmaceutical Industry.<br><strong>Computing Skills</strong><br>Proficiency with computers using Microsoft office.<br><strong>Personal Skills</strong><br>- Organized and able to manage time effectively.<br>- Ability to work within a highly regulated, labor-intensive environment.<br>- Analytical and enquiring mind with the ability to interpret data and facts.<br>- Excellent oral and written communication skills to produce clear and concise factual findings and the ability to present effectively to groups.<br>- Effective organizational and planning skills with the ability to meet deadlines required.<br><strong>Languages</strong><br>Fluent in English and Arabic, with advanced proficiency in English communication skills.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Position Overview The Design-to-Silicon (D2S) is seeking a highly qualified QA Test Engineer to join the Calibre Semi-Manufacturing QA Team in Cairo, Egypt. Responsibilities: Monitor quality processes and procedures throughout the entire product lifecycle, including inspections, code reviews, requirements validation, code coverage analysis, and continuous quality improvement. Define product quality expectations, create plans to measure them, and ensure successful execution of those plans. Be accountable for schedule predictability and measuring progress against objectives. Understand the level of quality required at different phases of the product lifecycle and ensure the product performs as intended in the customer's environment. Collaborate with customers, Marketing, and Customer Support to understand customer needs and requirements. Document verification and validation activities to ensure the reproducibility of results. Assess the technical quality of the product, including usability, functionality, reliability, and serviceability. Test products to identify defects, limitations, and boundary conditions. Collaborate and coordinate with global Engineering and QA teams as needed. Review functional and design specifications, as well as other project documentation. Review internal and external product and release documentation, and provide appropriate feedback to stakeholders (e.g., KPD and third-party providers). Coordinate with Software Development and Release teams to ensure high-quality software releases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Electrical Engineering (Electronics and Communications) or Computer Engineering. 0 2 years of experience in software testing and test automation. Good knowledge of Linux/Unix operating systems, version control tools (e.g., Git, CVS), Bash, Python, Tcl, and defect tracking systems. Experience with GUI testing is a plus. Good understanding of IC manufacturing processes and IC layout design. Good knowledge of Software Quality Assurance processes and software testing concepts is an advantage. Excellent communication skills and the ability to work closely with Product Owners and R&amp;D teams to understand software features and customer use cases. Self-motivated with a strong aptitude for continuous learning.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Summary</b></p><p>The Quality Control (QC) Engineer is responsible for ensuring that construction and engineering works comply with project specifications, approved drawings, applicable codes, and quality standards. The role involves conducting inspections, monitoring work execution, identifying non-conformities, and ensuring corrective actions are implemented to achieve the required quality objectives.</p><p><b>Key Responsibilities</b></p><ul><li>Implement the project Quality Control Plan (QCP) and Inspection and Test Plans (ITPs).</li><li>Inspect materials, equipment, and workmanship to ensure compliance with project specifications and approved drawings.</li><li>Conduct site inspections and witness testing activities for mechanical, electrical, civil, or architectural works, as applicable.</li><li>Prepare and submit Inspection Requests (IRs) and coordinate inspections with consultants and clients.</li><li>Identify, document, and report non-conformities (NCRs) and monitor corrective and preventive actions.</li><li>Review material approvals, method statements, shop drawings, and quality documentation before construction activities.</li><li>Verify that only approved materials are used on site.</li><li>Monitor contractors and subcontractors to ensure compliance with quality standards and project requirements.</li><li>Maintain quality records, inspection reports, test results, and as-built documentation.</li><li>Participate in internal and external quality audits.</li><li>Coordinate with project engineers, consultants, and clients to resolve quality-related issues.</li><li>Ensure testing and commissioning activities are performed according to approved procedures.</li><li>Support project handover by ensuring all quality documentation is complete and approved.</li><li>Promote continuous improvement in quality processes and construction practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor s degree in Engineering (Mechanical, Civil, Electrical, or related discipline).</p><p>Professional certifications in Quality Management (e.g., ISO 9001 Lead Auditor/Internal Auditor) are an advantage.</p><p>5+ years of experience in quality control within construction, MEP, industrial, or infrastructure projects.</p><p><b>Technical Skills</b></p><ul><li>Strong understanding of QA/QC principles and quality management systems.</li><li>Knowledge of ISO 9001 standards and quality documentation.</li><li>Familiarity with international codes and standards relevant to the discipline (e.g., ASME, ASTM, NFPA, ASHRAE, ACI, IEC).</li><li>Ability to read and interpret engineering drawings and specifications.</li><li>Experience preparing NCRs, inspection reports, ITPs, and material inspection records.</li><li>Proficiency in Microsoft Office and AutoCAD; knowledge of BIM software is an advantage.</li></ul><p><b>Soft Skills</b></p><ul><li>Strong analytical and problem-solving abilities.</li><li>Excellent communication and reporting skills.</li><li>High attention to detail and accuracy.</li><li>Good organizational and documentation skills.</li><li>Ability to work collaboratively with multidisciplinary teams.</li><li>Effective time management and ability to meet project deadlines.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Purpose</strong></span><br><ul><li>To ensure that customer experience with Contact Center or complaints team is of a superior nature by continuously monitoring calls and providing feedback to frontline liners in order to enhance service quality.</li></ul><br><span><strong>Dimensions</strong></span><br><p>Operating Budget</p><br>Not applicable<p>Number of Staff</p><br><br><p>Capital Exp. Budget</p><br>Not applicable<p>Other</p><br><br><span><strong>Key Result Areas</strong></span><br><ul><li>To monitor calls and evaluate performance of staff with regard to the quality of their service and sales techniques.</li><li>To conduct mystery shopping to customers &amp; staff to measure their overall satisfaction with the call experience.</li><li>To assist in evaluating overall quality of calls for the center and make necessary recommendations to raise the standard.</li><li>Provide feedback and suggestions on improving service scripts to achieve quality requirements.</li><li>To track that service promises made are fulfilled from end to end &amp; check gaps in processes/ fulfillments/execution.</li><li>To assist in the capture and report of customer feedback towards continual product development and make recommendations for product / process improvements based on customer experience and feedback.</li><li>Think creatively and challenge existing procedures to facilitate ongoing change based on customer feedback.</li><li>To work closely with QCC, team leaders and Unit Manager to make recommendations for training and dispel any ambiguity.</li></ul><br><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span><br><ul><li>Operates in a Contact Center /CCU environment interfaces with Call taking staff.</li><li>Works closely with QCC, TLs and Service Management team.</li><li>Operates within standard rules and guidelines set by the bank and additional ones set by and unique to Contact Center and CCU</li></ul><br><span><strong>Problem Solving</strong></span><br><ul><li>Mostly related to call handling techniques and customer satisfaction.</li><li>Identifying the loopholes or weaknesses prevents us from consistently delivering a superior service experience and suggesting ways of overcoming these.</li><li>Includes root-cause analysis.</li><li>Also overcoming challenges of accurate performance measurement.</li></ul><br><p><span><strong>Knowledge, Skills and Experience</strong></span></p><br><br><ul><li>University Graduate (preferably with some finance / banking or math’s component).</li><li>Excellent communication skills preferably Arabic / English speaking.</li><li>Min 2 years’ experience in a service environment (at least 2 years’ experience in a call center), previous work in a role of Quality Assurance or Service Quality is an added advantage.</li><li>Proven excellent listening skills.</li><li>Analytical and conscious to detail.</li><li>Computer literate.</li><li>Positive attitude.</li><li>Full knowledge of banks products, process and system information.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p> </p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways.<br> By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.<br> WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.<br> WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high performing culture.<br> We believe in possibilities.<br> We connect to the future.<br> Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape.<br> If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!<br> Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> The company will contribute up to EUR 25 per month towards staff perks A company bonus scheme applicable as per bonus scheme rules EUR equivalent salaries paid in EGP Key Responsibilities: Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.<br>js). Champion the use of tools such as BrowserStack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility.<br> Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases.<br> Own and lead end-to-end testing for major product releases — from planning to production.<br> Conduct root cause analysis for critical issues and work across teams to implement long-term fixes.<br> Optimize and maintain CI/CD pipelines (e.<br>g., Jenkins, GitHub Actions) for fast, reliable feedback cycles.<br> Promote and participate in test management processes, using tools like TestRail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency.<br> Advocate for quality in all aspects of the SDLC — including code reviews, architecture discussions, and sprint planning.<br> Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing.<br> Technical Competencies/Skills: Software Development/Testing Lifecycles Software Testing Concepts/Techniques Mobile Testing Concepts API Testing Automation Testing DB Testing Manual Testing: Performance Testing Sharp Eye for Details Agile Methodologies (Scrum) Agile Principles Productivity Troubleshooting Education BSc in Engineering or Computer Science, or equivalent Experience : 6+ years in Software QA.<br> Proven expertise with Playwright (Node.<br>js) — must-have.<br> Strong understanding of JavaScript/TypeScript or Java .<br> Experience testing modern web applications, REST/GraphQL APIs, and backend services.<br> Hands-on with CI/CD tools (e.<br>g., Jenkins, GitHub Actions, CircleCI).<br> Familiar with tools such as Browser Stack, Applitools, Testim — for cross-browser, visual, and intelligent testing.<br> Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.<br> Exposure to performance, accessibility, and security testing practices.<br> AI Competencies Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.<br> Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.<br> Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.<br> Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.<br> Knowledge of (RAG), (MCP), or similar AI integration concepts .<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview We are seeking a highly detail-oriented and technically proficient Quality Assurance (QA) Engineer to join our development team. You will be responsible for ensuring the reliability and high quality of our diverse portfolio of web and mobile applications. The ideal candidate will have a deep understanding of modern web frameworks, mobile cross-platform development, and Content Management Systems (CMS). You will act as the final gatekeeper of quality, ensuring all products meet our design benchmarks and functional requirements before they reach production.</p><p>Responsibilities</p><ul><li>End-to-End Testing: Conduct comprehensive functional, regression, performance, and usability testing across web and mobile platforms.</li><li>Design Validation: Use Figma files as primary benchmarks to ensure pixel-perfect implementation and consistent user experience across all devices.</li><li>Bug Lifecycle Management: Identify, document, and track bugs within the Azure DevOps board. You will be responsible for following up on fixes and performing re-tests to ensure resolution.</li><li>Technical Verification: Validate applications built with ReactJS and Flutter, ensuring they meet cross-platform standards.</li><li>Backend &amp; API Testing: Verify the integrity of backend services built with NestJS and Laravel through thorough API testing.</li><li>CMS Validation: Perform quality checks on projects utilizing WordPress and Headless CMS architectures (e.g., Sanity with ReactJS), ensuring content delivery and administrative functions are seamless.</li><li>Requirement Analysis: Review project requirements and user stories to define clear acceptance criteria and test scenarios.</li><li>Collaboration: Work closely with developers, designers, and project coordinators to deliver high-quality, bug-free solutions in a fast-paced environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical Requirements</p><ul><li>Experience: Minimum 3+ years of hands-on experience in software testing for both web and mobile applications.</li><li>Frameworks: Proficiency in testing applications built with ReactJS, Flutter, NestJS, and Laravel.</li><li>Platforms: Strong understanding of testing WordPress sites and Headless CMS integrations (Sanity).</li><li>Design Tools: High proficiency in using Figma to verify UI/UX benchmarks.</li><li>Task Management: Direct experience using Azure DevOps (DevOps boards) for task tracking and bug management.</li><li>Automation : Experience with frameworks such as Selenium, Cypress, Playwright, or Postman for API testing.</li><li>Soft Skills: Excellent analytical skills, attention to detail, and strong English communication skills.</li><li>Communication: Excellent verbal and written English communication.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Digital Experience Monitoring (DEM) Tool Subject Matter Expert (SME) within the Experience Management Office (XMO) is responsible for the expert-level administration, optimization, and utilization of Digital Experience Monitoring tools such as SysTrack and Nexthink . The role focuses on monitoring and enhancing employee digital experiences by collecting, analyzing, and interpreting performance data, identifying issues affecting user experience, and providing actionable insights to improve productivity, service quality, and user satisfaction.</p><p>Key Responsibilities</p><p>1. DEM Tool Management &amp; Optimization</p><ul><li>Configure, administer, and optimize DEM tools such as SysTrack and Nexthink.</li><li>Fine-tune monitoring configurations to capture relevant data on user interactions, application performance, system health, and digital workplace experience.</li><li>Ensure DEM platforms are operating efficiently and delivering accurate, reliable data.</li></ul><p>2. Monitoring &amp; Data Analysis</p><ul><li>Continuously monitor digital experiences across the organization.</li><li>Collect and analyze performance data to identify trends, anomalies, and potential issues.</li><li>Evaluate IT service performance from the end-user perspective.</li><li>Detect patterns that may impact user productivity, satisfaction, or service quality.</li></ul><p>3. Reporting &amp; Insights</p><ul><li>Develop and maintain reports, dashboards, and analytics views related to digital experience metrics.</li><li>Provide insights into system responsiveness, application performance, user behavior, and overall digital workplace health.</li><li>Present findings and recommendations to the XMO Experience Manager and relevant stakeholders.</li><li>Support data-driven decision-making through meaningful reporting and analysis.</li></ul><p>4. Knowledge Sharing &amp; Collaboration</p><ul><li>Assist XMO team members in understanding data generated from DEM platforms.</li><li>Explain relationships between DEM data and other operational or business datasets.</li><li>Collaborate with cross-functional IT teams to maximize the value of monitoring and analytics capabilities.</li><li>Support experience improvement initiatives through data-driven insights.</li></ul><p>5. Continuous Improvement &amp; Innovation</p><ul><li>Stay up to date with emerging technologies, platform enhancements, and industry best practices.</li><li>Contribute to the continuous improvement of monitoring capabilities and digital experience management practices.</li><li>Identify opportunities to improve visibility, analytics, and operational effectiveness through DEM tools.</li></ul><p>Requirements</p><p>Technical Knowledge &amp; Platform Expertise</p><ul><li>In-depth knowledge of the SysTrack and/or Nexthink suite, including:</li><li>SysTrack Workspace Analytics</li><li>SysTrack Cloud</li><li>Nexthink Infinity</li><li>Nexthink Amplify</li><li>Nexthink Flow</li><li>Related platform components</li><li>Experience administering and optimizing DEM platforms in enterprise environments.</li><li>Adherence to security best practices to ensure the confidentiality and integrity of monitoring data.</li><li>Experience integrating SysTrack and/or Nexthink with other systems and tools.</li></ul><p>Automation &amp; Scripting</p><ul><li>Advanced proficiency in PowerShell scripting.</li><li>Strong knowledge of automation frameworks and automation practices.</li><li>Experience designing, implementing, and managing automated workflows across IT environments.</li><li>Ability to streamline repetitive tasks through automation while ensuring consistency, reliability, and scalability.</li><li>Experience identifying, evaluating, and implementing automation opportunities.</li></ul><p>Infrastructure &amp; Systems Administration</p><ul><li>Proficiency in administering Windows Server and/or Windows desktop operating systems.</li><li>Understanding of enterprise IT infrastructure and endpoint management environments.</li></ul><p>Data Management &amp; Analysis</p><ul><li>Strong SQL skills for database management and data analysis.</li><li>Ability to collect, analyze, and interpret performance and experience data.</li><li>Experience producing reports, dashboards, and analytical insights.</li></ul><p>Solution Design &amp; Problem Solving</p><ul><li>Demonstrated experience in solution design and architecture.</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Ability to investigate issues, determine root causes, and recommend effective solutions.</li></ul><p>Documentation &amp; Collaboration</p><ul><li>Strong documentation skills for maintaining configurations, procedures, and issue resolution records.</li><li>Effective communication and collaboration skills within cross-functional teams.</li><li>Ability to communicate technical findings and recommendations clearly to stakeholders.</li></ul><p>Language Requirement</p><ul><li>English proficiency: B2 Level</li></ul><p>Core Skills</p><ul><li>Problem Solving</li><li>User Experience</li><li>Data Analysis</li><li>Reporting</li><li>Automation</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>In-depth knowledge of the SysTrack and/or Nexthink suite, including:</li><li>SysTrack Workspace Analytics</li><li>SysTrack Cloud</li><li>Nexthink Infinity</li><li>Nexthink Amplify</li><li>Nexthink Flow</li><li>Related platform components</li><li>Experience administering and optimizing DEM platforms in enterprise environments.</li><li>Adherence to security best practices to ensure the confidentiality and integrity of monitoring data.</li><li>Experience integrating SysTrack and/or Nexthink with other systems and tools.</li><li>Advanced proficiency in PowerShell scripting.</li><li>Strong knowledge of automation frameworks and automation practices.</li><li>Experience designing, implementing, and managing automated workflows across IT environments.</li><li>Ability to streamline repetitive tasks through automation while ensuring consistency, reliability, and scalability.</li><li>Experience identifying, evaluating, and implementing automation opportunities.</li><li>Proficiency in administering Windows Server and/or Windows desktop operating systems.</li><li>Understanding of enterprise IT infrastructure and endpoint management environments.</li><li>Strong SQL skills for database management and data analysis.</li><li>Ability to collect, analyze, and interpret performance and experience data.</li><li>Experience producing reports, dashboards, and analytical insights.</li><li>Demonstrated experience in solution design and architecture.</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Ability to investigate issues, determine root causes, and recommend effective solutions.</li><li>Strong documentation skills for maintaining configurations, procedures, and issue resolution records.</li><li>Effective communication and collaboration skills within cross-functional teams.</li><li>Ability to communicate technical findings and recommendations clearly to stakeholders.</li><li>English proficiency: B2 Level</li><li>Core Skills</li><li>Problem Solving</li><li>User Experience</li><li>Data Analysis</li><li>Reporting</li><li>Automation</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Description </strong></p><br><p>We are seeking a detail-oriented and highly motivated Software Quality Control Engineer to join a QC team. The </p><br><p>QC Engineer will be responsible for ensuring the quality, reliability, and performance of our applications through </p><br><p>thorough manual and automated testing. The role involves analyzing requirements, preparing and executing test </p><br><p>cases, reporting defects, and working closely with developers, business analysts, and product owners to deliver high</p><br><p>quality software. </p><br><p><strong>Roles &amp; Responsibilities&nbsp;</strong> </p><br><p>• Analyze business requirements, user stories, and technical specifications to derive test scenarios. </p><br><p>• Design, develop, and maintain detailed test cases, test scenarios, and test data. </p><br><p>• Perform functional, regression, integration, smoke, and UAT testing across multiple platforms. </p><br><p>• Execute manual test cases and log defects with clear steps, evidence, and priority in defect tracking tools </p><br><p>(e.g., Jira, Azure DevOps). </p><br><p>• Collaborate with developers and business analysts to reproduce, analyze, and resolve defects. </p><br><p>• Ensure traceability between requirements, test cases, and defects. </p><br><p>• Participate in review sessions for requirements, test cases, and defects. </p><br><p>• Provide accurate testing status updates and contribute to test planning and estimation. </p><br><p>• Support automation testing initiatives (e.g., Playwright, Cypress) when applicable. </p><br><p>• Follow defined QA processes, standards, and contribute to continuous improvement. </p><br><p>• Validate backend data using SQL queries to ensure data integrity. </p><br><p>• Perform published API testing (SOAP &amp; REST) using tools like SoapUI and Postman </p><br> </div>

At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we've been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people's lives. We're committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau’s website and the US Better Business Bureau’s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at vacancy@hikma.com so that we may provide it to relevant law enforcement agencies, as appropriate.<br><br>Website<br><br>http://www.hikma.com Duties & Responsibilities:<br><br>Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City<br><br>Job Requirements<br><br>Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

A leading manufacturing company in Sadat City is seeking an experienced Quality Section Head<br>Requirements:Minimum 10 years of experience in Quality Management. Proven experience in the manufacturing industry is essential. Strong knowledge of Quality Management Systems, continuous improvement, and manufacturing quality standards. Excellent leadership and problem-solving skills. What We Offer:Competitive salary based on experience and qualifications. Social Insurance. Annual leave in accordance with the Egyptian Labor Law.8-hour working day. Transportation provided from Shebin El Kom, Menouf, Ashmoun, and within Sadat City.???? Location: Sadat City, Egypt???? If you meet the above requirements, please send your CV to: mboraiy@agoraeg.comSubject: Quality Section Head

Duties & Responsibilities<br><br>Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City<br><br>Job Requirements<br><br>Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

Job description:<br><br>Duties & Responsibilities: Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City Job Requirements Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

The Quality Assurance (QA) Specialist is responsible for supporting and maintaining quality systems to ensure products and processes comply with internal procedures as well as local and international regulatory requirements. (Rotational Shifts Morning and night)<br>Key responsibility Ensure SOPs and c GMP regulations are followed. To perform periodical review of DC GMP related records. To perform periodical equipment quality control review. To perform periodical review of equipment incident logs. To verify and release sample shipments. To inspect and release incoming supplies. To perform periodical employee observations.<br>Academic experience required Bachelor's degree in health-related Sciences. Preferably in Pharmacy. Knowledge in Quality Management. Strong integrity and commitment to quality and compliance.<br>Professional Experience Required At least 2 years of experience in Good Manufacturing Practices (GMP) environments in Quality Area within Pharma industry.<br>Computing Skills Ms Office knowledge.<br>Personal Skills Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines. Accuracy and reliability. Can work independently, excellent organizational skills, and attention to detail. Performs a high-level document review. Ability to work with cross functional areas. Good ability to identify problems and propose solutions.<br>Languages Intermediate level of written and spoken English Fluent in Arabic.

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage Responsibilities:<br>The role encompasses, but is not restricted to, the following responsibilities:Proactively engage with business users and product teams to thoroughly understand and analyse product requirements, translating them into clear, concise, and testable scenarios. Collaborate with products owners and teams to review detailed user stories, ensuring they are testable and accurately reflect business needs. Define test strategies, plans, and coverage for both functional and non-functional requirements. Implements scalable and reliable automated tests and frameworks. Design, develop, and maintain automated test scripts for web, mobile, and API testing using tools such as Katalon, Selenium, Appium, Postman, JUnit, NUnit, or equivalent. Implement and maintain automated regression and smoke testing suites integrated into the CI/CD pipeline. Execute test scripts and automated test runs during build pipelines and report results in Azure Dev Ops dashboards while maintaining effective test cases. Integrate automated tests within the Dev Sec Ops pipeline, enabling continuous testing with every build and deployment. Implement security and performance testing as part of automated validation steps. Track and report testing KPIs, analyze software test results and recommends a course of action if necessary to ensure that standards demanded by the organization are maintained. Identify and recommend improvements to testing processes, tools, and methodologies to enhance efficiency and effectiveness. Qualifications Bachelor’s degree in Computer Science, Software Engineering, or related field. Strong understanding of software testing principles, SDLC, and STLC. Proficiency in automation frameworks such as:Selenium / Cypress / Playwright / Appium / Detox / Katalon Postman / Newman / Rest Assured Familiarity with CI/CD pipelines in Azure Dev Ops, Jenkins, or Git Hub Actions. Working knowledge of programming/scripting languages such as Java Script, Type Script, Python, or C#. Experience with test data management and mocking tools. Understanding of SQL and ability to validate data integrity across databases. Exposure to security and performance testing tools (OWASP ZAP, JMeter, etc.) is a plus. Analytical and detail-oriented mindset. Strong communication and documentation skills. Ability to work collaboratively in Agile/Scrum teams. Commitment to automation-first and shift-left testing principles. Automation coverage ratio across modules. Reduction in manual regression efforts over time. Percentage of builds validated automatically in CI/CD pipeline. Defect detection rate pre-release vs post-release. Equal Opportunity Statement<br>While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

Company Description<br><br>Hi-Q Academy has been a leader in children's education since 2002, with branches in Nasr City, Cairo, and Tanta, Egypt. Specializing in educational and online learning services, Hi-Q Academy is dedicated to fostering the future of children. The academy provides high-quality English programs for kids and teens aged 4 to 16 years, inspiring a passion for learning under the motto "Joy of Knowledge."<br><br>Role Description<br><br>This is a full-time on-site role for a Quality Assurance Agent based in Tanta, Egypt.<br><br>The Quality Assurance Agent will be responsible for monitoring and evaluating customer service quality, reviewing chats and calls, providing constructive feedback to improve team performance, ensuring compliance with quality standards and company policies, preparing quality reports, identifying areas for improvement, and supporting continuous process enhancement to maintain high operational standards.<br><br>Qualifications<br><br>- Bachelor's degree<br>- Excellent command of English (spoken & written)<br>- Proficiency in Microsoft Excel, Google Sheets, and Microsoft Office<br>- Strong analytical and problem-solving skills<br>- High attention to detail and accuracy<br>- Excellent communication and interpersonal skills<br>- Strong organizational and time management abilities<br>- Ability to work independently and meet deadlines<br>- Minimum of 2 years of experience in quality assurance, recruitment, or administrative roles<br><br>Job Details<br><br>- Salary: Competitive (Based on experience)<br>- Working Hours: 12:00 PM – 8:00 PM<br>- Working Days: 5 days per week with 2 fixed days off<br>- Location: Tanta Branch<br><br>How to Apply<br><br>If you are qualified and interested, please send your CV to:<br><br>https://wa.me/201288708494<br><br>with the subject "Quality Assurance Agent – Tanta"