وظائف مدرسين لغات - الجيزة مصر

Required: Engineering Drawing Instructor/Lac...

Required: Draftsman / Lecturer in Engineering Drawing (Electrical specialization). Responsibilities: Teach fundamentals of engineering drawing and electrical engineering drawing (projection, sections, and electrical circuits). Manual explanations and on engineering software. Requirements: Higher qualification (Bachelor of Electrical Engineering or equivalent). Experience in explaining and simplifying information to technical education students. Proficiency in explaining engineering drawing and electrical software, circuits, and electrical symbols. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Social security</li></ul>

About the job<p><br></p><p><strong>About the Company: </strong>Intelcia is a global outsourcing company that has been supporting clients for over 20 years by combining talents, technologies, and processes to deliver tailor-made services that meet international standards. With a presence across multiple regions worldwide and more than 35,000 employees across 85 operational centers, Intelcia continues to position itself among the top global outsourcing leaders.</p><p><strong>About the Role:</strong> The English Language Evaluator is responsible for assessing candidates’ language proficiency through structured evaluations. The role focuses on ensuring accurate, fair, and consistent assessments while identifying candidates’ strengths and areas for improvement in line with project </p><p><br></p><p><strong>Requirements.</strong></p><ul><li>Job Requirements:Professional Requirements:Previous experience in language assessment or teaching English is a plus.</li><li>Excellent command of the English language (B2+ to C1+ in both written and spoken).</li><li>Strong understanding of English grammar, pronunciation, and communication skills.</li><li>Familiarity with language assessment tools and evaluation techniques is preferred.</li><li>ESL, TESOL, or TEFL certification is a plus.</li><li>Proficient in Microsoft Office applications.</li><li>Strong attention to detail and ability to provide objective evaluations.</li><li>Excellent verbal and written communication skills.</li></ul><p><br></p><ul><li>Personal Qualifications and Skills:Strong analytical and observation skills.</li><li>Ability to assess candidates from diverse backgrounds objectively.</li><li>High level of professionalism and integrity.</li><li>Good time management and ability to handle volume efficiently.</li><li>Team player with strong interpersonal skills.</li><li>Adaptability and willingness to learn.</li><li>Punctual, committed, and detail-oriented.</li></ul><p><br></p>

<p>Geeky CX — English Customer Service</p><p>Location: Sheikh Zayed</p><p>Work Mode: WFS</p><p>Account: English Customer Service</p><p>Salary: Up to 27,000 EGP: 18,000 Net + 4,000 transport allowance + $100 monthly KPIs</p><p>Language: English B2+</p><p>Graduation: Grads</p><p>Dropouts (graduation certificate required)</p><p>Experience: Required; debt settlement/debt relief experience is especially valuable</p><p>Age: University/faculty graduates, max 30</p><p>Transportation: 4,000 EGP transportation allowance</p><p>Process: English voice-note introduction → Approval → Site interview → Add data to sheet</p><p>Schedule: Rotational shifts starting 7:00 PM–4:00 AM</p><p>Saturday &amp; Sunday off</p><p>Benefits: Double pay on Egyptian public holidays</p><p>Notes: For males: completed military service, or official proof of postponement/exemption.</p>

<strong>Company Description</strong> Alorica is a global customer experience (CX) provider that helps brands build long-term customer relationships through thoughtful, well-designed interactions. As a full-service CX partner, the company combines strong performance, deep industry expertise, and advanced technology to deliver measurable results. Alorica is known for pioneering new customer experience approaches, challenging convention, and staying true to values of integrity and authenticity. With 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. Team members join a curious, creative, and connected community focused on delivering excellent service and continuous improvement.<br><strong>Role Description</strong> This full-time, on-site Airline Customer Care role is based in Qesm El Sheikh Zaid and focuses on supporting airline customers with high-quality service. Day-to-day responsibilities include responding to customer inquiries about flights, reservations, ticket changes, and travel policies via phone, email, and chat. The role involves handling complaints, resolving service issues, and providing accurate information about airline procedures and options. Team members will follow established scripts and guidelines, document interactions in internal systems, and escalate complex cases when necessary. The position requires adherence to performance metrics, collaboration with supervisors and peers, and maintaining a professional, empathetic approach with every customer.<br><strong>Qualifications<br></strong> <br><ul><li>Strong Communication skills, including clear spoken and written English at B2 level, and the ability to listen actively and respond professionally.</li><li>Customer Service skills with a focus on empathy, problem-solving, and managing high-volume, fast-paced interactions.</li><li>Knowledge or experience in Airlines and Aviation, including familiarity with common airline procedures, terminology, and customer expectations.</li><li>Minimum of a graduate-level education (bachelor’s degree or equivalent) and the ability to learn and follow detailed processes and systems.</li><li>Comfort working on-site in Qesm El Sheikh Zaid, with flexibility to work rotating shifts, weekends, and holidays as required by airline operations.</li><li>Strong computer literacy, including navigating multiple systems, typing efficiently, and maintaining accurate customer records.</li><li>Previous experience in contact centers, travel, or hospitality is beneficial but not required; a customer-focused mindset is essential.</li></ul>

<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.</p><p><b>Responsibilities</b>:</p><ul><li>Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required.</li><li>Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets.</li><li>Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German.</p><p>Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy.</p>

<strong>Job Description<br><br></strong><strong>About TaskUs:</strong> TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.<br><br>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.<br><br>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.<br><br><strong>What We Offer:</strong> At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.<br><br><strong>Job Overview<br><br></strong>The Sales Quality Analyst is responsible for monitoring and evaluating agent-customer sales interactions to ensure they meet compliance, quality, and performance standards . This role is essential for driving continuous improvement, ensuring calls are handled with professionalism and accuracy, and supporting agents for success within the sales/reactivation environment .<br><br><strong>Core Responsibilities<br><br></strong><ul><li> Quality Evaluation and Auditing: Review and assess calls/interactions to ensure compliance, consistency, and high customer experience standards . This includes performing Quality Audits on a targeted sample of interactions to check policy adherence, closure rates, and scrub performed customer satisfaction (CSAT) or Net Promoter Score (NPS) . </li><li> Strategic Coaching and Feedback: Transform raw evaluation data into actionable, human-centric coaching . Provide constructive feedback to agents to discuss their QA score, opportunities, and celebrate wins . Document all coaching sessions and next steps to track agent development and ensure accountability . </li><li> Trend Analysis &amp; Reporting: Generate detailed quality reports, maintain records, and identify recurring or systemic issues by leveraging evaluation data . Provide inputs, based on audits, for briefings and training need identification . </li><li> Compliance Oversight: Ensure agents follow all legal and internal compliance requirements during sales calls . </li><li> Dispute Resolution (If applicable): Act as the final judge when an Agent challenges a score, reviewing the interaction, providing human context, and adjusting scores if a nuanced detail was missed . </li><li> Continuous Improvement: Partner with coordinators or management to continuously refine the AI's grading rubric or process standards as business goals change . Suggest process and system improvements based on common customer concerns or identified defects . </li><li> Ad Hoc Tasks: Support quality-related projects, process improvements, or other tasks as assigned by management .<br><br></li></ul><strong>Qualifications &amp; Skills<br><br></strong><ul><li> Experience in measuring, analyzing, and tracking quality and agent metrics . </li><li> Minimum of 1-year experience as a Quality Analyst . </li><li> Strong attention to detail, analytical, and problem-solving skills . </li><li> Ability to provide clear, actionable, and constructive feedback in an assertive manner . </li><li> Excellent written and verbal communication, documentation, and reporting skills . </li><li> Ability to adapt quickly to process changes and a continuous improvement mindset . </li><li> Familiarity with AI-assisted QA tools or call monitoring software is a plus . </li><li> Proficiency with Microsoft Office/Google Sheets (intermediate Excel/Sheets knowledge preferred) .<br><br></li></ul><strong> Key Performance Indicators (KPIs) <br><br></strong><ul><li> QA Score Validation Accuracy . </li><li> Average QA score for successful calls (e.g., resulting in a sale/reactivation) . </li><li> Dispute Audit Accuracy (confirming the original evaluation was correct) . </li><li> Improvement in agent QA performance post-coaching. </li><li> Timely completion of QA reports and feedback cycles . <br><br></li></ul><strong> <strong>How We Partner To Protect You: </strong> </strong> TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.<br><br><strong><strong> DEI: </strong></strong> In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.<br><br>We invite you to explore all TaskUs career opportunities and apply through the provided URL <strong> https://www.taskus.com/careers/ . <br><br></strong>TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.<br><br>Req Id: R_2604_5065<br><br>Posted At: Fri Apr 10 2026 00:00:00 GMT+0000 (Coordinated Universal Time)