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Company Description UPS Utility & Positioning Systems Ltd. (UPS Ltd.) is a solution provider founded in 2012, representing leading international manufacturers in the water infrastructure sector. The company focuses on customer satisfaction, offering responsive support and listening closely to client needs. UPS Ltd. delivers comprehensive solutions across the full project lifecycle, from design to operation, including Asset Management and Water Management for the entire water cycle. Through measuring, monitoring, detecting, and inspecting systems, the company helps clients optimize performance and investments. UPS Ltd. combines practical experience with strong technical support to provide reliable products, services, and long-term value.<br>Job Summary:We are looking for a motivated and experienced Technical Office Engineer to join our Water Infrastructure Instrumentation and Control team. This role is ideal for a professional with a strong technical background and technical office experience in the water and wastewater industry. The successful candidate will engage with clients to identify their technical needs, develop competitive proposals, and present innovative solutions.<br>Key Responsibilities:Client Engagement: Liaise between sales team and clients’ post-initial meetings to assess their technical requirements and requests. Tender Management: Analyze tenders and technical specifications to formulate comprehensive technical and financial proposals. Solution Development: Create innovative integrated solutions utilizing various products from our vendor network to meet client needs. Site Surveys: Conduct site surveys country wide to ensure proposed solutions align with client requirements and project conditions. Proposal Submission: Prepare and submit technical offers to the pre-sales head for final approval. Vendor Relations: Build and maintain relationships with vendors and suppliers, negotiating optimal pricing for proposals. Database Management: Update and expand the database of suppliers and vendors in local and international markets. Technical Presentations: Present technical offers to clients as needed. Technology Research: Investigate new technologies from partners and vendors, as well as competitor products and specifications. Continuous Learning: Participate in courses and seminars to enhance technical knowledge.<br>Required Qualifications:Education: Bachelor of Science in Engineering or related field. Experience:2-4 years in the Water & Wastewater industry.2-4 years in Instrumentation and Control disciplines. Technical Skills: Knowledge of instrumentation & control systems methodologies, applications, and technologies. Language Proficiency: Fluent in both Arabic and English (spoken and written). Interpersonal Skills: Strong communication skills to collaborate with various departments. Reporting & Presentation: Excellent reporting and presentation abilities. Work Ethic: Ability to perform under pressure, strong research capabilities, and adept negotiation skills. Self-Motivation: Proactive team player committed to delivering results.

Company Description UPS Utility & Positioning Systems Ltd. (UPS Ltd.) is a solution provider founded in 2012, representing leading international manufacturers in the water infrastructure sector. The company focuses on customer satisfaction, offering responsive support and listening closely to client needs. UPS Ltd. delivers comprehensive solutions across the full project lifecycle, from design to operation, including Asset Management and Water Management for the entire water cycle. Through measuring, monitoring, detecting, and inspecting systems, the company helps clients optimize performance and investments. UPS Ltd. combines practical experience with strong technical support to provide reliable products, services, and long-term value.<br>Job Summary:We are looking for a motivated and experienced Technical Office Engineer to join our Water Infrastructure Instrumentation and Control team. This role is ideal for a professional with a strong technical background and technical office experience in the water and wastewater industry. The successful candidate will engage with clients to identify their technical needs, develop competitive proposals, and present innovative solutions.<br>Key Responsibilities:Client Engagement: Liaise between sales team and clients’ post-initial meetings to assess their technical requirements and requests. Tender Management: Analyze tenders and technical specifications to formulate comprehensive technical and financial proposals. Solution Development: Create innovative integrated solutions utilizing various products from our vendor network to meet client needs. Site Surveys: Conduct site surveys country wide to ensure proposed solutions align with client requirements and project conditions. Proposal Submission: Prepare and submit technical offers to the pre-sales head for final approval. Vendor Relations: Build and maintain relationships with vendors and suppliers, negotiating optimal pricing for proposals. Database Management: Update and expand the database of suppliers and vendors in local and international markets. Technical Presentations: Present technical offers to clients as needed. Technology Research: Investigate new technologies from partners and vendors, as well as competitor products and specifications. Continuous Learning: Participate in courses and seminars to enhance technical knowledge.<br>Required Qualifications:Education: Bachelor of Science in Engineering or related field. Experience:2-4 years in the Water & Wastewater industry.2-4 years in Instrumentation and Control disciplines. Technical Skills: Knowledge of instrumentation & control systems methodologies, applications, and technologies. Language Proficiency: Fluent in both Arabic and English (spoken and written). Interpersonal Skills: Strong communication skills to collaborate with various departments. Reporting & Presentation: Excellent reporting and presentation abilities. Work Ethic: Ability to perform under pressure, strong research capabilities, and adept negotiation skills. Self-Motivation: Proactive team player committed to delivering results.

We are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.<br><br>Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.<br><br>Our People is our Brand - Developing seamless loyalty solutions is only possible when we've got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.<br><br>About The Role:<br><br>Dsquares is seeking a highly motivated Technical Support Engineer to join our Technology department.<br><br>As a Technical Support Engineer, you will play a crucial role in providing exceptional technical support to our clients and ensuring their satisfaction with our products.<br><br>In this role, you will be responsible for troubleshooting and resolving technical issues reported by clients.<br><br>To succeed in this role, you should have a strong technical background and excellent problem-solving skills. You should be able to communicate effectively with clients and have a customer-centric approach to providing support. Additionally, you should be able to work well in a fast-paced environment and be comfortable managing multiple priorities.<br><br>Key Duties & Responsibilities:<br><br>Monitor applications and production systems. Troubleshoot and resolve technical issues. Analyze logs and database records. Support APIs, integrations, and scheduled jobs. Perform SQL queries and database investigations. Escalate and follow up on complex issues. Prepare incident and root cause analysis (RCA) reports. Coordinate with internal teams and clients. Maintain technical documentation<br><br>Requirements<br><br>Bachelor's degree in Computer Science, IT, or related field. 1-2 years of experience in Technical/Application Support. Good knowledge of SQL Server and database troubleshooting. Experience with REST APIs and Postman. Understanding of Windows environments. Knowledge of HTTP, JSON, XML, and system integrations. Strong troubleshooting, analytical, and communication skills

About the Role We are seeking a results-driven Technical Sales Engineer to join our growing team. In this role, you will act as the crucial link between top-tier consultants, architects, and engineering firms to get our premium flooring solutions specified into major commercial, healthcare, and educational projects. You will work closely with design decision-makers to present technical data, prepare precise Bill of Quantities (BOQ), and ensure our product specifications are seamlessly integrated into project tenders.<br>Key Responsibilities Specification Selling: Build and maintain strong relationships with consultants, architects, interior designers, and project owners to specify our technical flooring products into upcoming projects. BOQ Preparation: Review project architectural drawings and specifications to generate accurate Bill of Quantities (BOQ) matching our product technical standards. Technical Presentation: Conduct product presentations, technical seminars, and continuous professional development (CPD) sessions for engineering and consulting firms. Tender & Compliance Support: Prepare technical compliance sheets, submittals, data sheets, and sample kits for client approvals. Pipeline Tracking: Monitor project stages from early design phase through tender to final execution, ensuring our specified products remain in the final bill.<br>Qualifications & Requirements Education: Bachelor’s degree in Civil Engineering, Architectural Engineering, or a related field. Experience: 3+ years of experience in technical sales, specification engineering, or building materials (flooring/finishing experience is a strong plus). Skills:Proven track record of working with engineering consultants and specifying products. Strong ability to read architectural drawings and prepare accurate BOQs. Deep understanding of technical data sheets, test reports, and submittal processes.

Company Description INDesign Studio is an interior and architecture design consultancy specializing in residential and leisure projects, including food and beverage outlets and retail spaces. Projects are delivered through two closely collaborating teams: an architecture team and an interior/FF&E team, ensuring coordinated concepts and detailed CAD packages that meet local and international standards. The studio is known for project-specific, high-level design solutions that combine in-depth industry knowledge with tailored concepts for each client. INDesign Studio builds strong relationships with professional contractors and quality suppliers, allowing it to advise clients on all aspects of their projects and deliver competitive, appropriate designs for diverse environments.<br>Role Description The Technical Architect is a full-time, on-site role based in New Cairo, responsible for defining and overseeing the technical architecture of INDesign Studio’s design and project delivery systems. This role involves designing and maintaining scalable solution architectures, guiding integration between tools and platforms used by architectural and interior teams, and ensuring technical alignment with enterprise-wide standards. Day-to-day activities include collaborating with stakeholders to translate business and design requirements into technical solutions, supporting software development efforts, and reviewing technical documentation and system designs. The Technical Architect will also monitor system performance, recommend improvements, uphold security and compliance standards, and provide technical leadership and mentorship to team members.<br>Qualifications<br> <br>Candidates should possess strong skills in Technical Architecture and Solution Architecture, with the ability to design scalable, reliable, and secure systems. Candidates should possess skills in Software Development and Integration to support implementation, tool connectivity, and workflow automation. Candidates should possess skills in Enterprise Architecture to align technical solutions with organizational strategy, standards, and best practices. Experience designing or supporting systems in architecture, design, construction, or related industries is beneficial. Strong analytical and problem-solving abilities, with attention to detail and a structured approach to documentation and quality assurance. Excellent communication and collaboration skills, with the ability to work effectively across multidisciplinary teams and explain technical concepts to non-technical stakeholders

???? Not every Technical Office Engineer can thrive in furniture manufacturing.<br><br>Some engineers create drawings.<br><br>Others create solutions.<br><br>At HC Wood, we're looking for a Senior Technical Office Engineer who can transform concepts into manufacturable, production-ready furniture while ensuring accuracy, efficiency, and exceptional quality.<br><br>???? Location: Abo Rawash, Giza, Egypt<br><br>???? Salary: EGP 25,000 – 30,000<br><br>As a Senior Technical Office Engineer, you will play a critical role in bridging the gap between design, engineering, and production.<br><br>Your responsibilities will include:<br><br>✔ Preparing and reviewing detailed shop drawings.<br><br>✔ Converting design concepts into production-ready technical documentation.<br><br>✔ Coordinating closely with production teams to ensure smooth execution.<br><br>✔ Reviewing materials, specifications, and technical requirements.<br><br>✔ Identifying potential technical issues before they impact production.<br><br>✔ Supporting continuous improvement initiatives to reduce waste and increase manufacturing efficiency.<br><br>We're looking for someone who has:<br><br>✅ Strong experience in furniture manufacturing is a must <br><br>✅ Advanced Auto CAD skills.<br><br>✅ Solid understanding of woodworking production processes.<br><br>✅ Excellent attention to detail.<br><br>✅ A proactive problem-solving mindset.<br><br>At HC Wood, we don't simply manufacture furniture.<br><br>We create hospitality and commercial furniture solutions where precision, craftsmanship, and technical excellence make all the difference.<br><br>If you're ready to take ownership, drive quality, and make a real impact, we'd love to hear from you.<br><br>???? Apply now or send your CV via Whats App number 01026468376<br><br>#Hiring #Senior Technical Office Engineer #Technical Office #Furniture Industry #Wood Industry #Furniture Manufacturing #Shop Drawings #Auto CAD #Engineering Jobs #HCWood #Manufacturing Jobs #Talent Acquisition #Recruitment

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We're Hiring | Technical Support Specialist (Test Center Operations) Location: Al Manşūrah Company: National Education Network (NEN) Employment Type: Full-time Salary Range: EGP 11,000 – 13,000 Gross (Based on qualifications and experience) About the Role National Education Network (NEN) is seeking a Technical Support Specialist to provide technical and operational support within our Test Center. The successful candidate will be responsible for ensuring the smooth operation of technical systems, supporting examination activities, and assisting the Test Center Administration Team Leader with daily operational tasks. Requirements• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.• 1–2 years of experience in Technical Support, Help Desk, Operations, Administration, or a similar role.• Good knowledge of computer hardware, software, printers, and network troubleshooting.• English proficiency at B1 level or above.• Strong communication and organizational skills.• Ability to manage multiple tasks and work effectively under pressure.• Proficiency in Microsoft Office applications (Word, Excel, Power Point).• Experience in educational institutions, training centers, or test centers is an advantage.• IT certifications such as Comp TIA A+, CCNA, or MCSA are an advantage. Key Responsibilities• Provide first-line technical support for computers, printers, networks, and software applications.• Troubleshoot and resolve technical issues during examinations and daily operations.• Prepare and configure examination rooms, devices, and technical equipment before test sessions.• Support the Test Center Administration Team Leader in coordinating daily operational activities.• Assist in scheduling, documentation, reporting, and record management.• Coordinate with candidates and internal departments regarding examination requirements and procedures.• Monitor equipment performance and report maintenance requirements.• Ensure compliance with test center policies, procedures, and quality standards.• Escalate technical and operational issues when necessary.<br>To Apply Please send your CV to: hr@nen-global.orgWhatsApp (Text Only): 01275842400Email Subject: Technical Support Specialist

BEDO is Hiring – Technical Office & Tendering Engineer (Mechatronics)<br>????Location:6th of October – Industrial Zone<br>Key Responsibilities:* Prepare technical and commercial offers according to client requirements and tender specifications.* Experience in educational labs, automation systems, or industrial training equipment is a plus. * Review tender documents, drawings, BOQs, and technical requirements.* Prepare cost estimates, quotations, and pricing sheets.* Coordinate with engineering, procurement, and production teams to ensure accurate proposals.* Prepare and submit technical submittals and project documentation.* Follow up on tender submissions and client inquiries.* Analyze project requirements and identify technical risks and opportunities.* Prepare project-related reports and maintain tender records.* Support project execution teams with technical clarifications when required.* Ensure compliance with company standards and client specifications.<br>Requirements:* Bachelor's Degree in Engineering* ⁠Mechatronics Engineering.* Minimum 2 years of experiencein Technical Office, Tendering, Estimation, or a related field.* Ability to read and interpret engineering drawings and technical specifications.* Good understanding of electrical, mechanical, and automation systems.* Proficiency in Microsoft Office applications, especially Excel.* Strong analytical, communication, and problem-solving skills.* Excellent organizational skills and attention to detail.* Ability to work under pressure and manage multiple projects simultaneously.<br>Benefits:* Medical & Social Insurance.* Transportation Provided.* Professional Working Environment.* Career Growth Opportunities.<br>???? If you're interested, kindly send your CV to:a.osama@bedoeg.comOr Via Whats App :01022249665

BEDO is Hiring – Technical Office & Tendering Engineer (Mechatronics)<br>????Location:6th of October – Industrial Zone<br>Key Responsibilities:* Prepare technical and commercial offers according to client requirements and tender specifications.* Experience in educational labs, automation systems, or industrial training equipment is a plus. * Review tender documents, drawings, BOQs, and technical requirements.* Prepare cost estimates, quotations, and pricing sheets.* Coordinate with engineering, procurement, and production teams to ensure accurate proposals.* Prepare and submit technical submittals and project documentation.* Follow up on tender submissions and client inquiries.* Analyze project requirements and identify technical risks and opportunities.* Prepare project-related reports and maintain tender records.* Support project execution teams with technical clarifications when required.* Ensure compliance with company standards and client specifications.<br>Requirements:* Bachelor's Degree in Engineering* ⁠Mechatronics Engineering.* Minimum 2 years of experiencein Technical Office, Tendering, Estimation, or a related field.* Ability to read and interpret engineering drawings and technical specifications.* Good understanding of electrical, mechanical, and automation systems.* Proficiency in Microsoft Office applications, especially Excel.* Strong analytical, communication, and problem-solving skills.* Excellent organizational skills and attention to detail.* Ability to work under pressure and manage multiple projects simultaneously.<br>Benefits:* Medical & Social Insurance.* Transportation Provided.* Professional Working Environment.* Career Growth Opportunities.<br>???? If you're interested, kindly send your CV to:a.osama@bedoeg.comOr Via Whats App :01022249665

Senior Technical Sales Engineer <br>Industry: Industrial Automation, Modular Aluminum Systems, & Lean Manufacturing Solutions Location: 6th of October, Egypt Position Level: Senior / Mid-Senior <br>Job Summary:Our client, a rapidly growing leader in the industrial solutions sector, is seeking a highly motivated and technically skilled Senior Technical Sales Engineer. In this role, you will lead business development, manage key accounts, and act as the vital link between engineering excellence and commercial growth. You will combine strong technical expertise with strategic sales leadership to expand market presence across Egypt's industrial, automation, and manufacturing sectors, driving high-value capital equipment and modular system projects from prospecting to final handover. <br>Key Responsibilities<br>Strategic Sales Leadership: Develop and implement technical sales strategies to achieve revenue goals and maintain a robust project pipeline across manufacturing and heavy production sectors. Consultative Technical Sales: Identify new business opportunities, conduct detailed site visits, and perform technical consultations with plant managers, production teams, and procurement departments to assess operational needs. Customized Solution Design: Collaborate closely with internal technical and design teams to propose tailored system configurations, utilizing mechanical drawings or CAD blueprints to meet exact customer specifications. Proposals & Bidding: Prepare and present highly accurate technical and commercial proposals, quotations, and layouts; actively participate in bidding processes and respond to complex RFQs. Relationship & Account Management: Manage high-value capital projects, lead complex negotiation cycles, and cultivate long-term partnerships with factories, OEMs, and automation integrators. Product Demonstrations: Deliver compelling technical presentations and machinery demonstrations highlighting efficiency, lean production value, and ROI. Cross-functional Coordination: Synchronize with engineering, logistics, and after-sales teams to ensure the seamless delivery, installation, and commissioning of systems while maintaining meticulous sales records via CRM tools. Mentorship: Provide guidance, support, and mentorship to junior sales engineers within the team. <br>Qualifications & Experience Education: Bachelor’s Degree in Mechanical Engineering, Industrial Engineering, Mechatronics, or a closely related technical field. Experience: Minimum of 3 to 8 years of proven experience in B2B technical sales, specifically within heavy machinery, industrial solutions, automation components, or modular aluminum systems. Technical Proficiency: Strong understanding of industrial production processes, technical drawings, CAD layouts, lean manufacturing tools, conveyors, and ergonomic workstation designs. Commercial Skills: Outstanding negotiation, presentation, and technical documentation skills with a proven track record of managing long-term, multi-stakeholder consultative sales cycles. Languages: Fluent command of both English and Arabic. Mobility: Must possess a personal car, a valid driver's license, and a strong willingness to travel frequently to industrial facilities, production sites, and exhibitions across Egypt. <br>What is Offered A challenging role within a fast-developing industrial solutions sector. Opportunities to work with cutting-edge lean manufacturing technologies. A competitive compensation and commission package reflecting your experience and sales achievements. How to Apply Interested candidates who meet the above criteria are invited to submit their updated CV highlighting relevant industrial sales achievements.

Muller's Solutions is seeking a Skadina Technical Lead specializing in Strategy, Leadership, and Technical Vision. This role will provide strategic technical direction, drive innovation, and mentor development teams using the Skadina platform, ensuring long-term scalability and strategic alignment with business goals.<br><br>Key Responsibilities:<br><br> Define the technical strategy and long-term vision for projects built on the Skadina platform. Provide leadership and mentorship to development teams, fostering innovation and best practices. Ensure alignment between technical solutions and business goals. Drive the adoption of Skadina across teams and promote a scalable architecture. Oversee technical risk management and mitigation strategies. Collaborate closely with stakeholders and architects to guide complex solution designs. Ensure the platform is leveraged effectively to meet scalability, security, and performance goals. <br><br>Requirements<br><br>Required Qualifications:<br><br> Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 8+ years of experience in software development and enterprise architecture. Proven experience with the Skadina platform. Strong leadership skills with a track record of guiding technical teams. Excellent communication and strategic planning abilities. Experience working in Agile/Scrum environments

???? Ready to Build Your Next Career Move? Green Line is expanding, and we're looking for a talented Technical Office & Site Survey Engineer to join our growing team in the Aluminum, Glass, and Facade industry. If you're passionate about site measurements, technical coordination, shop drawings, and turning project requirements into successful execution, this opportunity is for you. What You'll Do:✔ Conduct accurate site surveys and measurements.✔ Review project requirements and technical drawings.✔ Prepare quantity take-offs and technical reports.✔ Coordinate with design, production, and execution teams.✔ Support shop drawings and project planning activities. What We're Looking For:• Bachelor's Degree in Engineering.• 1+ year of relevant experience.• Good command of Auto CAD.• Strong technical and coordination skills.• Detail-oriented with a problem-solving mindset. Why Green Line?✅ Competitive Salary Package✅ Professional Growth Opportunities✅ Dynamic Work Environment✅ Hands-On Experience in Major Projects???? Location: Cairo Join a team where your technical skills make a real impact.???? Apply Now:Send your CV via Whats App???? 01156648849#WeAre Hiring #Technical Office Engineer #Site Engineer #Engineering Jobs #Facade Systems #Aluminum Works #Green Line

Company Description Black and Romans Machinery is a specialized representing agency focused on industrial filling and packaging lines for food, beverages, chemicals, personal care, homecare, detergents, petrochemicals, and pharmaceuticals. The company partners with leading European and US manufacturers to provide advanced packaging, filling, cartoning, palletizing, inspection, and end-of-line solutions. With operations centered in Egypt and the wider MENA region, Black and Romans Machinery supports customers through the full lifecycle of their machinery, from qualification and installation to maintenance and after-sales service. A dedicated automation and after-sales team ensures reliable technical support and long-term performance for clients’ production lines. Role Description This is a full-time, on-site Technical Sales Engineer role based in New Cairo. The Technical Sales Engineer will identify customer needs, propose appropriate machinery solutions, and prepare technical and commercial offers for clients across food, beverage, chemical, and pharmaceutical industries. Daily tasks include conducting site visits, performing technical assessments, delivering product presentations and demonstrations, and coordinating with international partners on technical specifications and project requirements. The role involves supporting customers during installation and commissioning, addressing technical inquiries, and collaborating with the automation and after-sales teams to ensure smooth operation and high customer satisfaction. The Technical Sales Engineer will also maintain a structured sales pipeline, participate in tenders, and contribute to market development in Egypt and the MENA region. Qualifications Candidates should possess strong Technical Sales and Sales skills, with a track record of managing industrial or capital equipment sales cycles. Candidates should possess solid Sales Engineering capabilities, including interpreting technical drawings, specifications, and process requirements. Candidates should possess effective Technical Support skills, with the ability to assist customers in troubleshooting and solution implementation. Candidates should possess excellent Communication skills for engaging with clients, partners, and internal teams, both verbally and in writing. Relevant qualifications such as a bachelor’s degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering (or a related technical field) are highly beneficial. Experience in filling and packaging machinery, automation systems, or process equipment within food, beverage, chemicals, or pharmaceuticals is an advantage. Strong problem-solving skills, customer-focused mindset, and the ability to work on-site and visit client facilities as needed. Proficiency in MS Office and CRM tools; good command of English for communication with international suppliers is preferred.

About the Role We are seeking a proactive and customer-focused Technical Support Engineer to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software and system-related issues, supporting software implementations, and ensuring an excellent customer experience throughout the support lifecycle. The ideal candidate is a strong problem solver with excellent communication skills, a solid technical foundation, and a passion for helping customers resolve issues efficiently. Key Responsibilities Install, configure, and maintain software applications and systems. Provide technical support to customers and internal users, ensuring systems operate efficiently and effectively. Support the deployment and rollout of new software applications and updates. Diagnose and troubleshoot software, application, system, and network-related issues. Investigate incidents, identify root causes, and implement appropriate solutions. Manage multiple support requests simultaneously while meeting agreed service levels. Escalate unresolved issues to relevant internal teams, including development and implementation teams. Research and identify solutions to software and hardware-related problems. Maintain accurate records of issues, resolutions, and customer interactions within the support system. Develop and maintain technical documentation, user guides, and knowledge base articles. Follow up with customers to ensure issues have been fully resolved and systems are functioning properly. Prepare regular support reports and provide insights for continuous service improvement. Deliver exceptional customer service throughout the issue resolution process. Qualifications & Experience Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. Proven experience as a Technical Support Engineer, IT Help Desk Specialist, Desktop Support Engineer, or a similar role. Experience supporting software applications and enterprise systems. Hands-on experience working with Windows operating systems and related environments. Experience in software implementation and user support is highly preferred. Relevant technical certifications are considered a plus. Technical Skills Strong understanding of computer systems, software applications, and operating systems. Knowledge of networking fundamentals and system troubleshooting. Ability to diagnose and resolve technical issues efficiently. Familiarity with ticketing systems and service desk processes. Experience documenting incidents, solutions, and technical procedures. Understanding of software deployment and configuration processes. Soft Skills Excellent troubleshooting and analytical thinking skills. Strong communication skills, both written and verbal. Outstanding customer service orientation. Ability to explain technical concepts clearly to non-technical users. Strong organizational and time-management skills. Self-motivated with a high sense of ownership and accountability. Ability to work independently and collaboratively within a team environment.

???? Amjaad Technology is Hiring: #Presales_Engineer <br>???? Location: Location: #Maadi, Cairo, Egypt (Office will be relocated to #Mokattam after 3 months.) <br>About Amjaad Technology<br>Amjaad Technology is a leading Software Development and IoT company delivering innovative smart solutions for utilities, real estate, and digital transformation. We are expanding our team and looking for an experienced Presales Engineer to support our growing business.<br>#Key_Responsibilities<br>-Analyze client requirements and recommend suitable technical solutions.<br>Prepare technical and commercial proposals, quotations, and tender documents.<br>-Work closely with the Sales team during the entire sales cycle.<br>-Deliver technical presentations and product demonstrations to clients.<br>-Coordinate with engineering and technical teams to ensure solution feasibility.<br>-Respond to RFPs, RFQs, and customer technical inquiries.<br>-Support the preparation of project estimations, BOQs, and solution designs.<br>Build strong relationships with clients by providing technical consultation and presales support.<br>#Requirements<br>Bachelor's degree in Engineering (Mechatronics is preferred).<br>-2–3+ years of proven experience as a Presales Engineer is a MUST.<br>-Previous experience in #engineering_companies is mandatory.<br>-Strong experience in preparing technical proposals, BOQs, and tender documentation.<br>-Excellent presentation, communication, and negotiation skills.<br>-Ability to understand customer requirements and translate them into technical solutions.<br>-Good command of English.<br>Location: Cairo only.<br>What We Offer<br>???? Highly Competitive Salary.<br>???? Career Growth Opportunities.<br>???? Professional and Collaborative Work Environment.<br>???? Opportunity to work on innovative technology and engineering projects.<br>???? Interested candidates are invited to send their updated CV.<br>Please mention "Presales Engineer" in the email subject.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>T.H.E Architects, Planners &amp; Engineers is currently looking for Junior Technical Office Engineers to join our growing team. At T.H.E Architects, Planners &amp; Engineers, we believe successful projects are built through careful planning, accurate documentation, and strong technical coordination. As a multidisciplinary consultancy, we deliver innovative architectural and engineering solutions across a wide range of projects, and our Technical Office team plays a key role in transforming designs into executable project plans. What You'll Do: Prepare and review Bills of Quantities (BOQs), quantity take-offs, and material estimates. Assist in the preparation of technical reports, project documentation, and tender packages. Review drawings and specifications to identify discrepancies and coordinate required revisions. Support project teams with cost estimation and technical analysis. Coordinate with design, site, and procurement teams to ensure project requirements are met. Assist in preparing shop drawing logs, material submittmits, and project schedules. Maintain accurate project records and technical documentation. Participate in project meetings and follow up on technical requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 2 years of experience in Technical Office, Quantity Surveying, or Construction Engineering.</li><li>Bachelor's degree in Civil Engineering or Architecture.</li><li>Strong understanding of construction drawings, specifications, and BOQs.</li><li>Good analytical and numerical skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Ability to learn quickly and work effectively within a team environment.</li><li>Positive attitude, accountability, and eagerness to develop professionally.</li><li>Software Proficiency: AutoCAD Revit (preferred) Microsoft Excel (strong proficiency preferred) Microsoft Office Suite</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>T.H.E Architects, Planners &amp; Engineers is currently looking for Junior Technical Office Engineers to join our growing team.<br> At T.H.E Architects, Planners &amp; Engineers, we believe successful projects are built through careful planning, accurate documentation, and strong technical coordination.<br> As a multidisciplinary consultancy, we deliver innovative architectural and engineering solutions across a wide range of projects, and our Technical Office team plays a key role in transforming designs into executable project plans.<br> What You'll Do: Prepare and review Bills of Quantities (BOQs), quantity take-offs, and material estimates.<br> Assist in the preparation of technical reports, project documentation, and tender packages.<br> Review drawings and specifications to identify discrepancies and coordinate required revisions.<br> Support project teams with cost estimation and technical analysis.<br> Coordinate with design, site, and procurement teams to ensure project requirements are met.<br> Assist in preparing shop drawing logs, material submittals, and project schedules.<br> Maintain accurate project records and technical documentation.<br> Participate in project meetings and follow up on technical requirements.<br> What We Offer: Social Insurance.<br> Medical Insurance.<br> A collaborative work environment.<br> Continuous learning and development opportunities.<br> Exposure to diverse and challenging engineering projects.<br> Career growth within a leading multidisciplinary consultancy.<br> If you're looking to build a strong foundation in technical office operations, quantity surveying, and project coordination while working on impactful engineering projects, we'd love to hear from you.<br> Send your CV to hr@2-the.<br>com Join T.<br>H.E Architects, Planners &amp; Engineers and help turn great designs into successful projects.<br> 0–2 years of experience in Technical Office, Quantity Surveying, or Construction Engineering.<br> Bachelor's degree in Civil Engineering or Architecture.<br> Strong understanding of construction drawings, specifications, and BOQs.<br> Good analytical and numerical skills.<br> Strong attention to detail and organizational abilities.<br> Ability to learn quickly and work effectively within a team environment.<br> Positive attitude, accountability, and eagerness to develop professionally.<br> Software Proficiency: AutoCAD Revit (preferred) Microsoft Excel (strong proficiency preferred) Microsoft Office Suite</span> </div>

Key Responsibilities Provide first-line technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues or escalate them when necessary. Log, track, and update support tickets accurately. Guide customers through basic troubleshooting steps and product usage. Collaborate with internal teams to resolve customer issues. Maintain a high level of customer satisfaction through professional communication. Document solutions and contribute to the knowledge base. Stay up to date with product features and technical processes. Requirements Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent technical training (e.g., ITI) or self-learning experience. OR previous experience in a light Technical Support role with a strong interest in developing technical skills. Customer service experience is a plus. Fluent English (spoken and written). Excellent communication and interpersonal skills Ability to learn quickly and work in a fast-paced environment.

Key Responsibilities Provide first-line technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues or escalate them when necessary. Log, track, and update support tickets accurately. Guide customers through basic troubleshooting steps and product usage. Collaborate with internal teams to resolve customer issues. Maintain a high level of customer satisfaction through professional communication. Document solutions and contribute to the knowledge base. Stay up to date with product features and technical processes. Requirements Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent technical training (e.g., ITI) or self-learning experience. OR previous experience in a light Technical Support role with a strong interest in developing technical skills. Customer service experience is a plus. Fluent English (spoken and written). Excellent communication and interpersonal skills Ability to learn quickly and work in a fast-paced environment.