وظائف كول سنتر في مصر

Required employees to work at the Customer Service Center (Call Center) under the following conditions: 1- At least one year of experience in the call center field in charitable institutions and associations interested in charitable projects and fundraising 2- The work will be at the institution's headquarters in al-Mohandessin, Giza 3- Working hours are 8 hours with one hour break.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: mornings only</li><li>Benefits: health insurance, social insurance, overtime</li></ul>

&nbsp;A Call Center Sales Representative with strong communication and persuasion skills to contribute to delivering a distinctive customer experience, build effective relationships, and convert inquiries into successful sales opportunities. The candidate will be responsible for understanding customer needs, presenting suitable solutions, and following the customer journey until the purchase is completed, while achieving sales targets and maintaining service quality<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: morning and evening</li><li>Welcomes people with disabilities (mobility impairment, use of a cane)</li></ul>

<p>Immediately required: call center and online marketing staff!</p><p>&nbsp;Salary 7,500 EGP (7,000 basic + 500 incentives)!</p><p>​✅ Job nature: Call center and responding to customer inquiries.</p><p>​✅ Workplace: Online from home or from the office in Giza (7 hours daily).</p><p>​✅ Benefits: intensive training + work line and internet provided + official contract and experience certificate.</p>

Dream 2000 Company announces its need to hire: Call Center Agent (males only). Location: Al-Nuzha Al-Jadida – the company’s head office. Job details: • Shifts are variable. • 9 working hours per day, including a break. • The last shift ends at 9:00 PM. • Work at the company’s head office. Benefits: • Transportation allowance. • Medical insurance. • Social insurance. Requirements: • The position is available for males only. • Good communication skills. • Ability to work in a team and handle work pressure. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: Morning and evening</li><li>Benefits: health insurance, social insurance, transportation allowance</li></ul>

<p><strong>Care Technology</strong> is looking for part-time female <strong>call center</strong> employees for all its branches in <strong>Fayoum</strong>.&nbsp;</p>

<p><strong>Overview of the company and job</strong></p><p>Pizza Campani restaurant is seeking call center staff</p><p>&nbsp;</p><p><strong>Main responsibilities and duties</strong></p><ul><li>Greeting and handling customer inquiries via phone, email, and chat according to established service standards.</li><li>Understanding customer needs and providing immediate solutions or escalating the issue to the appropriate departments with effective follow-up until the ticket is closed.</li><li>Recording and updating all interactions in the customer relationship management system accurately.</li><li>Professionally handling customer complaints and turning them into opportunities to improve service quality and increase satisfaction.</li><li>Adhering to key performance indicators such as first-contact resolution rate, average wait time, and customer satisfaction score.</li><li>Collaborating with sales, technical, and management teams to provide a seamless customer experience.</li><li>Contributing suggestions to improve workflows and providing periodic reports on trends and common issues.</li></ul><p>&nbsp;</p><p><strong>Qualifications and requirements</strong></p><ul><li>A university degree in related fields is preferred, preferably in communications, management, or social sciences.</li><li>Previous experience in a call center or customer service is a plus, but recent graduates are welcome.</li><li>Proficiency in Arabic fluently, with English proficiency mainly for quick reading and writing preferred.</li><li>Strong verbal and written communication skills, with the ability to handle complex inquiries calmly and professionally.</li><li>Analytical problem-solving skills and the ability to work in a team and handle work pressure positively.</li><li>Proficiency in using CRM software and basic messaging and Microsoft Office/Outlook tools.</li><li>Familiarity with customer service concepts and industry quality standards.</li></ul><p>&nbsp;</p><p><strong>Required skills</strong></p><ul><li>Effective communication and active listening skills.</li><li>Ability to manage time, organize tasks, and follow up accurately.</li><li>Flexibility to handle multiple situations and handle client complaints professionally.</li><li>Ability to work in a full-time shift-based team environment.</li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li>Competitive salary with incentives and monthly performance-based bonuses.</li><li>Opportunities for professional development and ongoing training and advancement within the company.</li><li>A supportive work environment and collaborative team culture with open communication.</li></ul><p>&nbsp;</p><p><strong>Job details</strong></p><p>Location: Giza, Egypt. Type: Full-time. Level: Senior employee. Qualification: University degree (Bachelor's).</p>

- خبرة&nbsp;في مجال الكول سنتر من 6شهور&nbsp;الي 3 سنينالعمل من مقر المؤسسةالمتقدمين من سكان القاهرة و الجيزة فقط يجب علي المتقدم ان تكون في السنه النهائية من التعليم الجامعي علي الاقل<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 50</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين اجتماعي، ساعات إضافية</li></ul>

Company Description Flairs Tech is an international, technology-driven Managed Services Provider (MSP) built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their teams to improve processes and productivity. The company’s success is driven by its people and a strong commitment to partnership, performance, and continuous improvement.<br>Role Description This is a full-time, hybrid Fluent Cold Callers B2B (English Speakers) role based in Qesm El Maadi, with some work-from-home flexibility. The role involves making outbound B2B cold calls to prospects, introducing Flairs Tech’s services, qualifying leads, and scheduling meetings or demos for the sales team. The cold caller will follow scripts and guidelines, adapt messaging to different industries, and maintain accurate records of calls and outcomes in CRM systems. Daily activities include researching target companies, identifying decision-makers, handling objections professionally, and consistently meeting or exceeding call volume and conversion targets. The role also requires collaborating with sales and marketing teams, sharing feedback on lead quality, and continuously improving call techniques based on coaching and performance data.<br>Qualifications<br> Strong spoken and written English communication skills, including clear articulation, active listening, and professional business etiquette. Proven B2B cold calling or telemarketing experience, with the ability to handle high call volumes and engage decision-makers effectively. Sales and lead generation capabilities, including qualifying prospects, handling objections, and driving interest in technology and managed services solutions. Familiarity with CRM tools and basic office applications for logging calls, updating records, and reporting results. Customer-centered mindset with resilience, persistence, and the ability to work toward measurable targets in a fast-paced environment. Strong time management, organization, and attention to detail to manage call lists, follow-ups, and appointment scheduling. Ability to work effectively in a hybrid setting, collaborating with on-site and remote teams in Qesm El Maadi. Relevant experience in B2B sales, customer support, or contact center environments; experience in technology or services sectors is a plus. High school diploma or equivalent required; post-secondary education in Business, Marketing, Communications, or a related field is an advantage.