وظائف كول سنتر - الجيزة مصر

<p>We are seeking an Operations Support Engineer to join our Office IT Collaboration team within the Technology function. This role is responsible for managing daily operations, executing deployments, supporting service optimisation, and contributing to project activities across global collaboration platforms. The individual will ensure service availability, incident resolution, and compliance with ITIL-based processes, while coordinating technical setups and troubleshooting across complex corporate environments.</p><p><strong>What you ll do</strong></p><ul><li>Perform day-to-day operational tasks for Collaboration Domain Services.</li><li>Ensure compliance with KPIs and SLAs for collaboration services.</li><li>Deliver assigned project tasks successfully and on time.</li><li>Drive continual service improvement initiatives.</li><li>Support incident and change management processes in line with ITIL standards.</li></ul><p><strong>What's in it for you</strong></p><ul><li>Opportunity to work on global collaboration platforms in a dynamic tech environment.</li><li>Exposure to cross-functional teams and international stakeholders.</li><li>A role that blends operational excellence with project delivery and service improvement.</li><li>Continuous learning through hands-on experience with Microsoft and ITIL technologies.</li><li>A collaborative culture that values ownership, innovation, and professional growth.</li></ul><p><strong>What skill you will learn</strong></p><ul><li>Advanced troubleshooting and configuration of Microsoft SharePoint and IIS.</li><li>ITIL-based service management and process compliance.</li><li>Technical coordination and deployment execution across global platforms.</li><li>Cross-cultural communication and stakeholder management.</li><li>Use of Microsoft System Center tools and cloud technologies (Azure, O365, Power BI).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Holds a BSc in Engineering or Computer Science. Has 2 - 4 years of IT experience, preferably in large production environments. Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory). Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite. Skilled in IIS configuration, troubleshooting, and general application operations. Strong interpersonal and communication skills, with a dedication to teamwork and ownership. Experienced in supporting systems and users across diverse cultural backgrounds.</p>

<p><strong>About Us</strong></p><p>Automotive Fleet Service (AFS) is a premier auto repair and maintenance provider operating dual multi-brand service centers in 6th of October City. We deliver end-to-end fleet servicing, mechanical repair, collision work, and preventive maintenance solutions tailored for corporate fleets, insurance partners, and sub-contracted service networks.</p><p>As a proud subsidiary of The Mobility Family, one of the region’s leading automotive ecosystems encompassing fleet rental, parts distribution, auto repair, and mobility services, AFS combines the agility of a specialized service center with the financial strength, ecosystem support, and industry footprint of a multi-sector mobility group.<strong><br></strong></p><p><strong>Role Summary</strong></p><p>We are seeking a high-energy, commercially driven Sales Manager to lead our B2B account acquisition and client retention strategy. Reporting directly to General Management, you will own the end-to-end sales lifecycle, identifying high-value commercial prospects, closing maintenance contracts with fleet operators and insurance companies, and expanding our partner service center network across Greater Cairo.</p><p></p><p><strong>Key Responsibilities</strong></p><p>1. Business Development & Pipeline Generation</p><p>· Target and onboard key commercial accounts across three core segments:</p><p><strong>§ Corporate Fleet Owners: </strong>Logistics companies, ride-hailing/delivery fleets, car rental agencies, and corporate staff transport fleets.</p><p><strong>§ Insurance Partners:</strong> Top-tier insurance firms for collision repair, claim routing, and direct settlement workflows.</p><p><strong>§ Service Centers & Workshops:</strong> Partner garages requiring sub-contracted specialized repair, overflow capacity, or technical servicing.</p><p>· Build, maintain, and execute a robust corporate sales pipeline.</p><p></p><p>2. Client Relationship & Account Management</p><p>· Serve as the primary strategic account owner for high-value B2B clients, ensuring service level agreement (SLA) compliance and customer satisfaction.</p><p>· Drive cross-selling initiatives across The Mobility Family ecosystem &#40;e.g., combining maintenance packages with parts distribution or rental back-up vehicles&#41;.</p><p>· Conduct regular account reviews with key decision-makers (Fleet Managers, Procurement Heads, Claims Managers) to ensure account retention and contract renewals.</p><p></p><p>3. Commercial Negotiations & Deal Structuring</p><p>· Prepare bespoke commercial proposals, service rate cards, and SLA contracts tailored to varying fleet sizes and usage intensity.</p><p>· Negotiate payment terms, credit limits, and volume rebates in coordination with the Finance department.</p><p><strong>Requirements</strong></p><p><strong>·&nbsp;Experience: </strong>5+ years of proven B2B sales/business development experience within the automotive, fleet management, auto parts, or insurance industries in Egypt.</p><p>&nbsp;</p><p><strong>·&nbsp;Network:</strong>&nbsp;An active network of contacts among corporate fleet managers, insurance claims departments, or automotive logistics providers.</p><p>&nbsp;</p><p>·&nbsp;Skills: Strong negotiation skills, consultative closing ability, financial acumen (understanding profit margins and rate cards), and contract structuring experience.</p><p>&nbsp;</p><p>·&nbsp;Drive: An entrepreneurial mindset capable of driving revenue in a fast-paced environment backed by a corporate group structure.</p><p></p>

<p><strong>Job Overview:</strong></p><p>To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Respond to customers’ incoming calls regarding a wide range of enquiries, requests, and complaints in a timely and accurate manner, ensuring a positive representation of the company.</p></li><li><p>Provide accurate and comprehensive information about the company’s products and services, and process travel bookings, reservation modifications, and cancellations efficiently.</p></li><li><p>Handle customer complaints of various natures by identifying and prioritizing issues according to their complexity and providing appropriate and immediate solutions.</p></li><li><p>Escalate unresolved complaints to the appropriate departments within the Contact Center or other relevant divisions, and follow up to ensure timely resolution.</p></li><li><p>Promote the company’s products and services through cross-selling initiatives, including ancillary services, holiday packages, and loyalty programs, in order to achieve monthly sales targets.</p></li><li><p>Achieve key performance indicators (KPIs) related to customer satisfaction, including service levels, quality standards, productivity, and overall service performance.</p></li><li><p>Handle customers’ enquiries, requests, and complaints in a professional, positive, and effective manner while ensuring the company’s brand and corporate image are consistently represented in accordance with approved quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Open for males and females</p></li><li><p>Graduates, fresh graduates, and gap year students are encouraged to apply.</p></li><li><p>Proficient in both English (B2) and Arabic Languages</p></li><li><p>Comfortable using technology systems and tools, including Microsoft Office.</p></li><li><p>No hearing or speech impairments.</p></li><li><p>Previous experience is not required; however, any relevant experience will be considered an advantage.</p></li></ul><ul><li><p>Strong communication skills to effectively build sales and marketing techniques.</p></li><li><p>Capacity to identify customer issues and direct them appropriately.</p></li></ul><ul><li><p>Skills in problem identification and immediate response to various customer situations, including handling angry customers and special requests.</p></li><li><p>Demonstrated ability to contribute to and achieve business strategies and set KPIs.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Attractive Net Salary</p></li><li><p>Commission based on KPIs</p></li><li><p>Fully paid training</p></li><li><p>Top achiever bonus program</p></li><li><p>Employee bonus program</p></li><li><p>Games, Activities, events and outing monthly</p></li><li><p>Standby tickets from Air Arabia Airlines</p></li><li><p>Medical, Social and Life insurance provided</p></li><li><p>Fast track career progression as you become eligible for promotions after 6 months (based on performance)</p></li><li><p>Opportunity to transfer to our HQ team in UAE (based on performance)</p></li></ul><p><strong>Work Conditions:</strong></p><ul><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>8 Hours + 1 Hour Break</p></li><li><p>Rotational shifts - last shift for females ends at 8:00 PM</p></li></ul><p></p>

<ul><li><p>EHG Intelligence is an Egyptian software company on a single mission: bringing Egypt’s tutoring sector into the digital age.</p></li></ul><ul><li><p>Tutoring is a mainstream part of Egyptian education, and almost all of it still runs on paper registers, WhatsApp groups, and cash in a drawer. Meanwhile the government is pushing every small business toward e-invoicing and digital records. Centers know they have to change. Most have no idea how.</p></li></ul><ul><li><p>Our first product, TutoringHQ, is the answer. An Arabic-first platform that digitalizes the entire daily operation of a tutoring business: student records, QR attendance at the door, digital fee collection and receipts, automatic WhatsApp updates to parents, teacher payouts, and live reporting. We sell to two customers: tutoring centers, and independent teachers running their own groups.</p></li></ul><ul><li><p>We are at the start of our commercial launch and building the sales function from the ground up. We are looking for a Sales Team Leader to be our first sales hire.</p></li></ul><ul><li><p>You are not selling software. You are convincing an owner who has run his center on paper for fifteen years that there is a better way, and then showing him. That is a harder sell and a far more satisfying one.</p></li></ul><ul><li><p>You start by selling. From September you lead the reps joining the team, and grow into leading a full team as we scale through 2027.</p></li></ul><ul><li><p>This is a field role, not a desk job. You will be visiting tutoring centers across Cairo and Giza, meeting owners face to face, running demos, and closing. The office is in Beverly Hills, Sheikh Zayed.</p></li></ul><ul><li><p>What you will do:</p><ul><li><p>Build our pipeline from zero: cold calling, cold visits, cold outreach, referrals, and inbound leads</p></li><li><p>Run demos for center owners and independent teachers, and close subscriptions</p></li><li><p>Onboard, coach, and manage the reps joining from September</p></li><li><p>Own the Cairo and Giza territory, set weekly targets, and report directly to the founder</p></li><li><p>Feed real market objections back into our pricing and product decisions</p></li></ul></li><li><p>What we offer:</p><ul><li><p>Base salary plus uncapped commission on every deal you close</p></li><li><p>A team override with no ceiling once you are leading a full team</p></li><li><p>Transport allowance and social insurance</p></li><li><p>Ground-floor role in a young company, with room to grow as we add products and regions</p></li><li><p>Direct access to the founder and real influence on how we sell</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3 to 7 years in B2B or field sales, with a record you can show in numbers</p></li><li><p>Experience leading, coaching, or mentoring other sales people, formally or informally</p></li><li><p>Strong cold calling ability, and comfortable walking into a business unannounced</p></li><li><p>Fluent Arabic, working English</p></li><li><p>Strong presentation skills, able to demo software to a non-technical owner</p></li><li><p>Cairo or Giza based, and willing to be in the field most days</p></li><li><p>Bachelor’s degree</p></li><li><p>Own transport is a strong advantage</p></li><li><p>Experience selling SaaS, software, or to the education sector is a plus, not a must</p></li><li><p>Six working days per week, Friday off</p></li></ul><p>This is a player-coach role. You lead the reps and you carry your own targets.</p>

<p>-Installing and configuring computer hardware, operating systems and applications.<br>-Monitoring and maintaining computer systems and networks.<br>-Talking staff through a series of actions, either face-to-face, over the phone or remotely, to help set up systems or resolve issues.<br>-Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.<br>-Replacing parts as required.<br>-Supporting the roll out of new applications.<br>-Responding within agreed time limits to call-outs.</p>

<p>Benchmark with baking test for yeast/improver from the market Understand each customer s technical needs and recommend the solution/products adapted to his need Solving technical problem of client Collecting data regarding the bakery market, competitors and the position of Lesaffre products Support bakeries with technical advice: yeast adapted to process, ingredients solution, process support Participate with baking tests in creating new products, yeast and ingredients Make demonstration, / technical visit on the market Reception animation inside the baking center for bakers, distributors Preparing reports and entering data on LESAFFRE platform</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in Tourism &amp; Hotels or Institute</li><li>Minimum 5+ years experience in relevant hospitality or tourism roles</li><li>Strong computer skills (MS Office, hospitality systems, etc.)</li><li>Good English proficiency (spoken and written)</li></ul>

<ul><li><p>Create PO's for projects based on bill of quantities and supplier prices.</p></li><li><p>Negotiate with some suppliers final prices for all departments. </p></li><li><p>Ensure the project components ordered do not exceed BOQ's / approved contracts.</p></li><li><p>Compare SMR's with contract BOQs and discuss any discrepancies.</p></li><li><p>Typical systems include piping, mechanical and electrical fire fighting equipment, security equipment such as CCTV, Access control, public address etc..</p></li><li><p>Update and report during project progress project cost center from a procurement perspective.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Engineering company specializing in MEP services is looking for a procurement engineer with 6-10 years of experience&nbsp;</p></li><li><p>Experience in reviewing BOQs in Electrical and mechanical items and be able to recognize differences in pricing while working with finance department to negotiate prices with various vendors. </p></li><li><p>Basic systems Training will be provided but need to have prior experience.</p></li></ul><p></p>

<ul><li><p>Job Summary</p></li><li><p>We are seeking a General Manager with strong technical automotive expertise to lead our auto service center’s daily operations, ensuring quality service, efficient workshop performance, and customer satisfaction.</p></li><li><p>Key Responsibilities</p></li><li><p> Manage daily workshop operations and staff performance</p></li><li><p> Ensure quality diagnostics, repair, and maintenance standards</p></li><li><p> Handle spare parts inventory and supplier coordination</p></li><li><p> Monitor budgets, costs, and profitability</p></li><li><p> Resolve customer issues and maintain satisfaction</p></li><li><p> Report directly to the Owner on performance and growth</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Job Requirements</p></li><li><p>5+ years of experience in automotive workshop/service center management</p></li><li><p> Strong technical background in vehicle diagnostics, repair, and maintenanc</p></li><li><p> Proven experience leading and managing technical teams</p></li><li><p> Solid understanding of budget, cost control, and inventory management</p></li><li><p> Strong problem-solving and decision-making skills</p></li><li><p> Excellent communication and customer service skills</p></li><li><p> Bachelor’s degree in Mechanical/Automotive Engineering or related field (preferred)</p></li></ul><p></p>

Job DescriptionMICA Academy is Secondary Technological School affiliated by PVTD located in Giza offering a suite of programs for Students ages 15 to 18 introducing them to programming using java ,Oracle Database sql and pl-sql , Networking , Operating Systems , Server Administrations , It Infrastructure, Electronic Fundamentals ,Embedded systems ,Robotics and AI. Job RequirementsA Bachelor of Communication & Electric Engineering OR Computer science and Information Technology OR equivalent experience required.CCNA (R&S) , MCSAKnowledge of the basics of electricity and electronics in generalKnowledge of modern training techniques and tools in technical subjectsExperience as technical trainer.Implementing workshops on data center network design and troubleshooting , management, and protectionKnowledge of fiber optics is plus.Knowledge of firewalls and network security systems.Knowledge of one of the programming languages PythonFamiliar with Linux operating systemsKnowledge of virtualization and Clouding Technology<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي</li></ul>

<h4>MICA Academy is a secondary technological school in Giza offering advanced infrastructure and networking programs for students aged 15 to 18.</h4><ul><li><p>Deliver engaging theoretical and practical network training to high school students (ages 15-18).</p></li><li><p>Teach specialized infrastructure and networking subjects.</p></li><li><p>Design and implement hands-on workshops covering <strong>Data Center Network Design</strong>, <strong>Troubleshooting</strong>, <strong>Network Management, and Protection</strong>.</p></li><li><p>Teach general electricity and electronics basics related to networking.</p></li><li><p>Utilize modern training techniques and interactive tools.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Communication &amp; Electrical Engineering, Computer Science, IT, or equivalent experience.</p></li><li><p><strong>Certifications:</strong> <strong>CCNA (Routing &amp; Switching)</strong> and <strong>MCSA</strong>.</p></li><li><p><strong>Experience:</strong> Proven experience as a <strong>Network Technical Trainer</strong>, with a strong ability to manage, engage, and communicate effectively with teenage students (ages 15-18).</p></li><li><p><strong>Technical Knowledge &amp; Skills:</strong></p><ul><li><p>Solid understanding of general electricity and electronics basics.</p></li><li><p>Familiarity with <strong>Linux</strong> operating systems.</p></li><li><p>Strong knowledge of <strong>Firewalls</strong> and <strong>Network Security Systems</strong>.</p></li><li><p>Knowledge of <strong>Virtualization</strong> and <strong>Cloud Technologies</strong>.</p></li><li><p>Knowledge of <strong>Fiber Optics</strong> is a strong plus.</p></li></ul></li></ul><p></p>

<ul><li><p><strong>Position:</strong><br><strong>IT Associate</strong>&nbsp;</p></li><li><p><strong>Location:</strong><br><strong>Cairo- Egypt</strong>&nbsp;</p></li><li><p><strong>Position Purpose</strong><br>&nbsp;</p></li><li><p>The IT Support Associate&nbsp;is responsible for&nbsp;providing responsive Level 1 and Level 2 technical support to end users, ensuring reliable day-to-day operation of workplace technology across hardware, software, and Microsoft 365 services. The role acts as a primary point of contact for IT incidents and service requests, troubleshooting issues, restoring service quickly, and escalating appropriately to meet agreed service levels.&nbsp;</p></li><li><p>&nbsp;</p></li><li><p>In addition, the role supports core IT operations by administering user access and collaboration tools,&nbsp;assisting&nbsp;with network and telephony support,&nbsp;maintaining&nbsp;IT asset inventory and documentation, coordinating with vendors and service providers, and following security standards to protect systems and data. The role holder contributes to continuous improvement by&nbsp;identifying&nbsp;recurring issues, proposing process enhancements, and helping implement updates that improve stability, security, and user experience.&nbsp;</p></li><li><p>&nbsp;<br>&nbsp;</p></li><li><p><strong>Duties and Responsibilities</strong><br>&nbsp;</p></li><li><p>End-User Support &amp; Microsoft 365 Administration:&nbsp;</p><ul><li><p>Provide Level 1 and Level 2 technical support to users (onsite and remote).&nbsp;</p></li></ul><ul><li><p>Install, configure, and troubleshoot laptops, printers, and peripherals.&nbsp;</p></li></ul><ul><li><p>Support operating systems and common business applications.&nbsp;</p></li></ul><ul><li><p>Handle user account creation, password resets, and access permissions.&nbsp;</p></li></ul><ul><li><p>Manage and support Microsoft 365 (Office 365) environment.&nbsp;</p></li></ul><ul><li><p>Manage users, shared mailboxes, distribution groups.&nbsp;</p></li></ul><ul><li><p>Troubleshoot Outlook, Teams, OneDrive, and SharePoint issues.&nbsp;</p></li></ul><ul><li><p>Monitor license usage and ensure compliance.&nbsp;</p></li></ul></li></ul><ul><li><p>Network Support &amp; Telephony Systems:&nbsp;</p><ul><li><p>Monitor and&nbsp;maintain&nbsp;office LAN/WAN infrastructure.&nbsp;</p></li></ul><ul><li><p>Configure and troubleshoot switches, wireless access&nbsp;points&nbsp;and other network devices&nbsp;</p></li></ul><ul><li><p>Basic&nbsp;firewall&nbsp;configuration and monitoring.&nbsp;</p></li></ul><ul><li><p>Ensure proper network security practices are followed.&nbsp;</p></li></ul><ul><li><p>Coordinate with ISP &amp; Telecom vendors when&nbsp;required.&nbsp;</p></li></ul><ul><li><p>Support and&nbsp;maintain&nbsp;IP PBX systems.&nbsp;</p></li></ul><ul><li><p>Configure extensions, IVR, call routing, call monitoring&nbsp;</p></li></ul><ul><li><p>Troubleshoot VoIP and IP phone connectivity issues.&nbsp;</p></li></ul></li></ul><ul><li><p>IT Infrastructure &amp; Security:&nbsp;</p><ul><li><p>Monitor backups and ensure successful completion.&nbsp;</p></li></ul><ul><li><p>Assist&nbsp;in patch management and system updates.&nbsp;</p></li></ul><ul><li><p>Maintain IT asset inventory and documentation.&nbsp;</p></li></ul><ul><li><p>Follow IT policies and security standards.&nbsp;</p></li></ul><ul><li><p>Coordinate with hardware/software vendors for support and warranty.&nbsp;</p></li></ul><ul><li><p>Assist&nbsp;in procurement of IT equipment when&nbsp;required&nbsp;</p></li></ul></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p>Required&nbsp;</p><ul><li><p>Bachelor’s Degree level education in&nbsp;IT&nbsp;or Digital&nbsp;or,&nbsp;</p></li></ul><ul><li><p>3-5&nbsp;years professional experience in&nbsp;IT or Digital&nbsp;service capacity, ideally in a digital Service Desk dedicated to tailored digital platforms.&nbsp;</p></li></ul><ul><li><p>Proven experience in handling a high volume of requests,&nbsp;demonstrating&nbsp;capacity to manage and categorize traffic.&nbsp;</p></li></ul><ul><li><p>Native level command of both spoken and written English.&nbsp;</p></li></ul><ul><li><p>Strong competency in Microsoft Office and Microsoft 365 administration, with working knowledge of Azure / Entra ID administration tools.&nbsp;</p></li></ul><p></p><ul><li><p>Master’s Degree level education</p></li><li><p>Arabic&nbsp;fluency.&nbsp;</p></li></ul><ul><li><p>HubSpot experience.&nbsp;</p></li></ul><ul><li><p>Power BI&nbsp;experience.&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Job Circumstances</strong></p><p>The position is based in our&nbsp;Giza/Cairo office.&nbsp;</p><p>Flexibility in ability to travel as well as working hours is essential.&nbsp;</p><p></p>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p><strong><em>About VOIS:</em></strong></p><p>VOIS provides innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.<br>&nbsp;</p><p><strong><em>Job Description</em></strong></p><ul><li><p>Act as a front-line interface with customers of Vodafone Ireland Customers.</p></li><li><p>Role involves responding to customers over the phone and resolving their inquiries.</p></li><li><p>Maintaining the customer experience and providing the best image to the company.<br>&nbsp;</p></li></ul><p><strong><em>Benefits</em></strong></p><ul><li><p>Very Attractive Package</p></li><li><p>We work in a hybrid module (2 days a week from Office).</p></li><li><p>Laptop/PC provided from the company + Internet allowance.</p></li><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>Annual balance.</p></li><li><p>Profit share</p></li><li><p>Social, Medical insurance and life insurance</p></li><li><p>Annual Salary Increase</p></li></ul><h2></h2><p></p><p></p><p><strong>Requirements</strong></p><h2></h2><ul><li><p>Fluent in English C1 is a Must</p></li><li><p>Graduates ONLY can apply.</p></li><li><p>Egyptian Nationality is a must.</p></li><li><p>Having experience in Call Centre (English Account) is a plus.</p></li><li><p>Soft and communication skills.</p></li></ul><p></p><p></p>

<p><strong>Key areas of responsibility :</strong></p><ul><li><p>Deliver lessons in accordance with Berlitz teaching principles; and focused on the interests and needs of the students, working with privates and groups of different sizes at the Language Center (LC) and at off-site locations.</p></li><li><p>Integrate learning technology into teaching programs, as required by the curriculum.</p></li><li><p>Assess existing and prospective customers' level of proficiency.</p></li><li><p>Provide evaluation for progress reports and certificates.</p></li><li><p>Provide effective feedback and advice; recommending appropriate product services to meet customers' needs.</p></li><li><p>Deliver counseling sessions to students in liaison with the Language Instruction Supervisor.</p></li><li><p>Recommend improvements to the students' programs.</p></li><li><p>Maintain an impeccable customer focus in the delivery of all duties.</p></li><li><p>Actively participate in own professional self-development plan, directed and supported by the supervisor, including lesson and peer observations, workshops, etc.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications/ Related Experience:</strong></p><ul><li><p>Bachelor's degree in any field (Languages, linguistics, translation, etc.) preferred.</p></li><li><p>Educated native proficiency / near-native fluency in the language he/she will teach.</p></li><li><p>Excellent presentation and communication skills.</p></li><li><p>Excellent interpersonal skills.</p></li><li><p>Successful completion of the Berlitz Initial Training (IQP).</p></li><li><p>Teaching work experience preferred.</p></li><li><p>Positive attitude.</p></li><li><p>Great sense of responsibility and flexibility.</p></li><li><p>Cultural sensitivity.</p></li><li><p>Committed.</p></li></ul><p></p>

<p>We are seeking an experienced and highly strategic <strong>Corporate &amp; Projects Safety Manager </strong>to lead our Environmental, Health, and Safety (EHS) operations across the company's head office and all active project sites. This dual-role position requires the candidate to build and manage the corporate EHS Management System while ensuring zero-incident operations across our core portfolio of electrical, mechanical, and firefighting installation projects. The successful candidate will act as the primary authorized contact between the company and our clients (including telecom and other sectors), taking full ownership of safety plan development, audit management, and the clearance of all compliance findings.</p><p><strong>Requirements</strong></p><p>•&nbsp;&nbsp; <strong>Industry Knowledge: </strong>Proven experience interfacing with telecom clients, managing data center environments, and handling diverse client portfolios.</p><p>•&nbsp;&nbsp; <strong>Technical Expertise: </strong>Deep understanding of electrical safety standards, LOTO protocols, and the hazards associated with installing complex infrastructure and piping systems.</p><h3>•&nbsp;&nbsp; Certifications:</h3><p>◦&nbsp; NEBOSH International General Certificate (IGC) or equivalent (Diploma is a plus).</p><p>◦&nbsp; ISO 45001 Lead Auditor certification is highly desirable.</p><p>◦&nbsp; Advanced OSHA or IOSH certifications.</p><p>•&nbsp;&nbsp; <strong>Skills: </strong>Exceptional stakeholder management abilities, authoritative communication skills for client interfacing, and strong technical writing skills for safety plans and audit reports.</p><p></p>

<ul><li><p>Managing and monitoring all types of Microsoft Solutions (Windows server/Client, Active Directory, DNS, DHCP, Group Policy and So On. …).</p></li><li><p>Managing Endpoint Security and Protection Tools.</p></li><li><p>Monitors server logs to view trends and anticipate future server/disk drive issues; configure new servers, both hosts and virtual servers.</p></li><li><p>Hand Experience of antivirus administration (Kaspersky).</p></li><li><p>Experience with data center servers, SAN, and NAS storage administration (HPE, IBM, and QNAP).</p></li><li><p>Expert knowledge &amp; hands-on for firewalls. (Cyberoam and<strong><em>&nbsp;</em></strong>Sophos).</p></li><li><p>Knowledge of web application firewalls, load balancers.</p></li><li><p>understanding of communication protocols (mainly TCP/IP) and routing protocol.</p></li><li><p>Experience in configuring and troubleshooting IPSEC VPN tunnels and VPN clients.</p></li><li><p>Data Switches Configuration &amp; Administration and Inter VLAN routing.</p></li><li><p>Hand Experience in office 365 administration.</p></li><li><p>Experience with network diagnostic, monitoring and analysis tools (SolarWinds, PRTG).</p></li><li><p>Handles virtualization technology (VMWare).</p></li><li><p>Experience with VOIP (Avaya is preferred).</p></li><li><p>Good Knowledge of Aruba &amp; Cisco switches, access points, and wireless controllers.</p></li><li><p>Experience with backup solutions (Symantec, Veeam).</p></li><li><p>Excellent troubleshooting (PC, LAPTOP, Printer [Xerox&amp; HP]) and End-user problem-solving.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree</p></li><li><p>5-7 years of experience in System &amp; Network</p></li><li><p>Cisco- CCNA and (CCNP Preferred)</p></li><li><p>Sophos firewalls.</p></li><li><p>Males preferred</p></li><li><p>MCSE 2012&amp; 2016 and Office 365 administration</p></li><li><p>Virtualization (AHV, ESXI, Hyper V, and KVM).</p></li></ul><p></p>

<ul><li><p>Supervise and execute electrical installation works on water/wastewater treatment plant sites, in compliance with approved drawings, specifications, and codes.</p></li><li><p>Install, test, commission, and troubleshoot <strong>water pump control panels</strong> and associated MCC (Motor Control Center) systems.</p></li><li><p>Oversee installation and termination of MV/LV power and control cables, switchgear, and distribution panels.</p></li><li><p>Coordinate with consultants and other engineering disciplines (mechanical, civil, instrumentation) to resolve site issues and avoid clashes.</p></li><li><p>Prepare and submit technical documentation: Inspection Requests (IRs), Method Statements, Material Submittals, RFIs, and site progress reports.</p></li><li><p>Conduct site inspections to ensure quality control, safety compliance, and adherence to project specifications.</p></li><li><p>Lead and coordinate site technicians/subcontractors to maintain schedule and quality standards.</p></li><li><p>Support testing and commissioning activities to ensure full operational readiness of electrical and pump control systems.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Electrical Power Engineering or related field.</p></li><li><p><strong>Minimum 3 years of relevant, hands-on site experience</strong>, specifically within the water and wastewater treatment sector.</p></li><li><p><strong>Proven hands-on experience with water pump control panels</strong> , installation, testing, commissioning, and troubleshooting is mandatory.</p></li><li><p>Solid understanding of MV/LV systems, MCC panels, switchgear, and cable installation/termination practices.</p></li><li><p>Working knowledge of relevant codes, standards, and safety regulations.</p></li><li><p>Proficiency in AutoCAD; familiarity with ETAP is a plus.</p></li><li><p>Strong coordination and communication skills, with the ability to liaise effectively with consultants, contractors, and multidisciplinary teams.</p></li><li><p>Fluent in Arabic and English (written and spoken).</p></li></ul><p></p>