وظائف كول سنتر في مصر

About Invygo<br><br>Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations.<br><br>Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth understanding of our customers' mobility needs.<br><br>Our app enables customers to own or subscribe to a car on a monthly basis without any hassle. Customers can commit for a minimum of 1 month with our monthly plans or 36 months with our Subscribe to Own service.<br><br>invygo's car subscription service is different from renting or buying a car. We offer the best of both worlds. Unlike renting, we don't require our customers to make a large deposit upfront. They can also choose the exact car model and features they want through our app, a benefit that rental companies don't offer. Buying a car comes with high up-front and maintenance costs, long-term commitment, registration and insurance charges. With invygo's Subscribe to Own plans, our customers pay an all-inclusive fee monthly without the additional paperwork and cost.<br><br>At invygo, we empower our customers to access a car with no deposit or down payment, no long-term commitment, and the option to cancel their monthly subscription plans at any time through our seamless digital platform.<br><br>About The Role<br><br>This hybrid role is designed to support both our customers and the operations team during critical moments of their journey with Invygo. You will play a key role in managing daily interactions with car dealers and customers, ensuring operational efficiency, and building strong partnerships to meet and exceed assigned KPIs.<br><br>What You Will Do as an Operation Specialist:<br><br>Escalation Support<br><br>Act as Level 1/first-line escalation point for issues within assigned processes (uploads, service requests, bookings, force collection) Escalate unresolved issues to the Operations Manager when SLA timelines are at risk Log and track escalation notes daily until resolution<br><br>Process Execution & Support<br><br>Support the new car upload process: tracking SLA milestones, dealer documentation, pricing confirmation, and pre-delivery checks Monitor booking/handover performance: on-time delivery tracking, customer feedback logging, and flagging dealer service issues Assist with idle car de-fleet monitoring — report generation, tracking inactive vehicles, coordinating dealer communication Support force collection follow-ups — dealer/customer reminders, sheet updates and call/communication cadence Dealer &; Cross-Functional Coordination Communicate with dealers on routine issues (documentation delays, availability confirmations, scheduling) Coordinate with Partnership, Pricing, and Finance teams on assigned process items, escalating to the Operations Manager for cross-functional blockers<br><br>Team Support<br><br>Support team leads and frontline Ops staff in day-to-day task execution Help maintain adherence to documented SOPsAssist with onboarding new Ops team member Reporting Maintain and update process trackers (Metabase reports, Google Sheets) for uploads, bookings, de-fleet, and collections Prepare regular status updates for the Operations Manager<br><br>What We Want:<br><br>Bachelor's degree with experience in Customer Experience (CX) or the hospitality industry Proficiency in both English and Arabic, with strong verbal and written communication skills Excellent computer skills, including experience with Office, Google Suite, or other platforms Strong troubleshooting, multitasking, and organizational abilities The ability to structure your day effectively to meet targets<br><br>What We Like:<br><br>A passion for helping people and outstanding communication skills Comfort working in a startup environment with an understanding of startup methodologies (e.g., Agile, Sprint) High attention to detail and the ability to work at a fast pace A positive, can-do attitude, taking ownership of ongoing issues and going the extra mile to solve root causes A strong team player who enjoys working both independently and collaboratively

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To be responsible for maintaining our MI core network, technical support and guidance, troubleshooting wired cases and global incidents, proper escalation to the concerned teams, on-time reporting for global incidents, developing ideas and tools facilitating our daily routine work and enhancing our monitoring tools capabilities.</p> <h4>Key accountabilities and decision ownership</h4> <ul> <li>Providing technical support to FO engineers.</li> <li>On-call 24x7 for solving all the global and individual incidents raised by FO engineers, proper escalation, plus on-time reporting for global incidents.</li> <li>Responsible for MI performance tools and KPIs readiness.</li> <li>Developing technical guidance for the team and ensuring that it’s being updated.</li> <li>Technical coaching: ensuring proper technical development of new staff skills to join shifts in a short period of time.</li> <li>Following up with any critical and major network problems 24x7.</li> <li>Reporting unsolved cases to second line support team, following up with them and making a clear handover to FO engineers after case resolution.</li> <li>Maintaining and utilizing the trouble ticketing system to reflect and document the status of all pending and resolved network activities.</li> <li>Solving 98% of global and individual incidents raised by the customer care or event management systems.</li> <li>Efficient handling of delegated tasks.</li> <li>Preparing regular reports regarding network performance and innovating data collection and reporting methodologies.</li> <li>Generating accurate and detailed incident reports, following up with service management teams until detecting the root cause and applying preventive actions.</li> <li>Responsible for new fault and performance management tools acceptance.</li> <li>Handling new projects (new node expansions).</li> <li>Following up new network projects with mobile internet development teams.</li> <li>Handling customer complaints and feedback according to agreed standards and SLAs.</li> <li>Building the best communication channels by attending meetings with stakeholders and listening to their feedback regarding the response and resolution time of the team towards global and individual complaints received.</li> <li>Responsible for the maintenance and upgrades of network management tools and applications.</li> <li>Ensuring network database is updated after every change in the network’s topology.</li> <li>Full alignment with CM rules, reviewing and preparing CRQs night actions, reviewing CRQ implementation after execution.</li> <li>Maintaining our MI toolbox efficiency and adding new ideas.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Bachelor’s degree in communication or equivalent experience.</li> <li>1 to 2 years of experience in mobile internet and data communications.</li> <li>Dedication, sense of ownership, and ability to work within a team.</li> <li>Innovative and creative thinking for new solutions, technologies, and data protection.</li> <li>Strong communication, presentation, negotiation, and analytical skills.</li> <li>Ability to work quickly, under pressure, and to deadlines across functional groups.</li> <li>Dedicated and available to work 24x7.</li> <li>Good leadership and decision-making skills.</li> <li>Eye for detail and accuracy.</li> <li>Good knowledge of IP packages, packet core network and security; certification is preferable (CCNA and CCNP are a plus).</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology, we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the roleCompany Mission<p>Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.</p><br><br><br><br><p><strong>Job Purpose:</strong></p><br><br><p>In the context of cloud application support, cloud monitoring comes up as one of the corner stones of the quality of service for cloud applications.</p><br><br><p>ASM Team has a global view on all the Cloud-based applications’ monitoring platforms. They perform the end-to-end monitoring, validate and troubleshoot the alarms and help in identifying the root-cause of the problem. They also act as a link between the different entities during major crises.</p><br><br><br><p><strong>Key Tasks and Responsibilities</strong></p><br><br><ul><li><span>Monitor the performance and the behavior of orange critical applications.</span></li><li><span>Real time monitoring: incident detection and analysis, logging of the faults in the relevant.</span></li><li><span>Tracking/Solving all monitoring incidents raised by servers’ owners.</span></li><li><span>Perform technical escalations in line with our Fault Management policy</span></li><li><span>Liaise with other relevant internal departments to ensure all incidents are managed properly</span></li><li><span>Participate in Crisis Bridge in order to keep the business updated.</span></li><li><span>Coordinate and circulate information between Service Desk, Level 2 support, crisis team and Analyst team.</span></li><li><span>Perform a periodic analysis in order to contribute in the application performance improvements.</span></li><li><span>Produce monthly applications availability and data reports (Key Performance Indicators)</span></li></ul><br>About youSkill Profile<ul><li><span>Degree in telecommunication and/or computer sciences engineering field</span></li><li><span>Professional Experience:</span></li><li><span>2+ years of experience in networks &amp; telecommunications field and/or in an operational IT environment.</span></li><li><span>Functional knowledge of Operating Systems + Cloud Computing Basics.</span></li><li><span>Strong knowledge of Networks and Security</span></li><li><span>Database administration (Oracle, Sybase, SQL Server, MySQL)</span></li><li><span>Good understanding of ITIL processes (ITIL Foundation)</span></li><li><span>Skills &amp; Qualifications:</span></li><li><span>Good interpersonal and communication skills</span></li><li><span>Good time management, and organizational skills</span></li><li><span>Customer Oriented Attitude</span></li><li><span>Strong Customer Service Experience</span></li><li><span>Ability to work under pressure and multitasking</span></li><li><span>Proactive and self-motivated</span></li><li><span>Accountability, commitment and having a sense of urgency</span></li><li><span>Team Spirit</span></li><li><span>Strong problem solving and research skills</span></li><li><span>Ability to work on out of business hours and/or in call basis</span></li><li><span>Ability to work on 24*7 shift basis</span></li></ul><br>Additional Information<ul><li><span>Basic Technical experience in networks</span></li><li><span>basic technical experience in Cloud envirements and application structure</span></li><li><span>French speaker</span></li><li><span>English speaker</span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<p><h4>Purpose of the job</h4> <p>You will be part of a team of several quality of service and radio optimization engineers, where you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC, and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time. You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of group recommendations to meet our customers' expectations in terms of improving radio quality of service. In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve radio performance.</p> <h4>Duties and responsibilities</h4> <p>As a quality of service and radio optimization engineer, the main activities will include:</p> <ul> <li>Analyzing the network's key performance indicators and proposing solutions to resolve the problems detected.</li> <li>Implementing the engineering rules and recommendations in terms of configuration and group features in the subsidiaries on an annual basis (audit and then support for trials and implementation).</li> <li>Supporting the subsidiaries in local trials on the technological developments of the radio network.</li> <li>Analyzing drive tests and call traces periodically as part of QoS campaigns, or on request as part of cluster acceptance (new sites, trials, swaps, etc.).</li> <li>Regularly auditing the radio configuration (including MSP operational audits) and implementing radio optimization automation functions (operating C-SON tools in accordance with group recommendations).</li> <li>Level 1 support for the subsidiaries for radio optimization, to assist the local teams with local optimization.</li> </ul> <h4>Job specification</h4> <p>Engineers with 1 to 10+ years of experience.</p> <p>French speakers.</p> <p>With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the following skills:</p> <h4>Business skills</h4> <ul> <li>Ability to listen and understand customer needs.</li> <li>Ability to convince, manage and rally people.</li> <li>Ability to work in functional relationships with experts from other organizations and countries.</li> </ul> <h4>Technical skills</h4> <ul> <li>Very good knowledge of the architecture and interfaces of mobile networks.</li> <li>Very good knowledge of the main radio procedures (selection, reselection, handover, paging, CSFB, VoLTE, etc.).</li> <li>Very good knowledge of the 3GPP standards and of the L3 protocol messages.</li> <li>Very good knowledge of the radio engineering of 2G/3G/4G/5G access networks and of the operational issues and the operation of these networks.</li> <li>Confirmed skills in the various radio engineering trades: optimization, troubleshooting, tools. Knowledge of radio dimensioning and design will be an asset.</li> <li>Knowledge of the RAN solutions deployed in the group (Nokia, Huawei, Ericsson).</li> <li>Very good knowledge of the radio tools for drive test analysis (Nemo, Tems, Actix).</li> <li>Very good knowledge of the radio tools for KPIs analysis and collection (Netact, PRS, U2020, ENM, BI, etc.).</li> <li>Knowledge in the field of network automation would also be an asset (use of C-SON tools).</li> <li>Basic programming skills, such as experience with Visual Basic, to develop basic database queries that convert raw statistics into useful information would be an asset.</li> </ul> <p>The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</p> <h4>Transversal skills</h4> <ul> <li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed.</li> <li>Show that you are a good listener, dynamic, rigorous and able to synthesize information.</li> <li>Demonstrate your ability to be autonomous and adaptable.</li> <li>Fluent in English and French (international team and direct and daily contact with the OMEA countries of the group). Occasional travel in the OMEA zone is to be expected.</li> <li>Have a strong ability to create and maintain an international network.</li> <li>Have a strong ability to represent and communicate.</li> <li>Knowledge of the telecoms and IT industry, as well as the ecosystem of an operator.</li> <li>Demonstrate an ability to work across departments and with colleagues from a variety of backgrounds.</li> </ul> <p>At Orange, only your skills matter.</p> <p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</p> <p>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>JOB DESCRIPTION&nbsp;</strong></span></span></p><br><span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Head of Customer Care &amp; Social Care</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Head of Client Experience</span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><ul><li><p><span><span>Drive and champion a customer-centric complaint resolution standard across the Bank, ensuring superior service quality, NPS improvement, and regulatory compliance.</span></span></p><br></li><li><p><span><span>Own the customer resolution journey end-to-end, including root cause analysis, process improvement, and re-engineering initiatives.</span></span></p><br></li><li><p><span><span>Lead the transformation of the Customer Care Unit into a specialized, digital-first complaints function where 75–80% of complaints are resolved through AI, automation, and straight-through processing (STP).</span></span></p><br></li><li><p><span><span>Handle and resolve complex, unstructured complaints efficiently, enhancing customer satisfaction and brand reputation.</span></span></p><br></li><li><p><span><span>Inspire, lead, and develop the CCU team to embed a culture of accountability, innovation, and continuous improvement.</span></span></p><br></li></ul><br><span><strong>3</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Customer Experience &amp; Complaint Resolution</u></strong></span></span></p><br><ul><li><span><span>Oversee complaint resolution, balancing operational efficiency, regulatory compliance, and customer satisfaction.</span></span></li><li><span><span>Drive digital-first handling where most complaints are resolved via AI/automation/self-service, reserving manual handling for complex cases.</span></span></li></ul><p><span><span><strong><u>Transformation &amp; Automation Leadership</u></strong></span></span></p><br><ul><li><span><span>Lead AI-led complaint triage, automation workflows, and STP processes.</span></span></li><li><span><span>Identify digital enhancements to reduce complaint recurrence, call volumes, and manual interventions.</span></span></li><li><span><span>Analyse complaint trends, root causes, CSAT, and NPS data to identify systemic issues and improvement opportunities.</span></span></li><li><span><span>Publish dashboards highlighting performance metrics, transformation impact, and proactive solutions.</span></span></li><li><span><span>Partner with business owners to reengineer processes, eliminate recurring complaints, and institutionalize best practices.</span></span></li><li><span><span>Ensure full compliance with regulatory standards, internal policies, and operational controls while embedding transformation initiatives.</span></span></li><li><span><span>Serve as communication lead for internal and external stakeholders, including regulators, vendors, and social media.</span></span></li><li><span><span>Monitor KPIs, SLAs, NPS, CSAT, and transformation milestones to ensure measurable improvement in complaint resolution efficiency and customer satisfaction.</span></span></li><li><span><span>Drive a culture of excellence where service standards are consistently exceeded, and transformation outcomes are visible and measurable.</span></span></li><li><span><span>Lead, coach, and develop the CCU team to adopt digital-first complaint handling, automation tools, and data-driven decision-making.</span></span></li><li><span><span>Promote a culture of ownership, innovation, and continuous improvement through trainings, huddles, and engagement initiatives.</span></span></li></ul><p><span><span><strong><u>Data-Driven Insights &amp; Continuous Improvement</u></strong></span></span></p><br><p><span><span><strong><u>Process Reengineering &amp; Governance</u></strong></span></span></p><br><p><span><span><strong><u>Stakeholder Engagement &amp; Communication</u></strong></span></span></p><br><p><span><span><strong><u>Service Excellence &amp; Performance Metrics</u></strong></span></span></p><br><p><span><span><strong><u>Team Leadership &amp; Capability Building</u></strong></span></span></p><br><br><span><strong>4</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>5</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>6</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Knowledge, Skills and Experience</strong></span></span><br><p><span><span><strong><u>Knowledge</u></strong></span></span></p><br><ul><li><p><span><span>Retail banking products, services, systems, and backend fulfilment processes, including trade finance terminologies.</span></span></p><br></li><li><p><span><span>Complaint management lifecycle, customer journey mapping, and regulatory frameworks (CPR).</span></span></p><br></li><li><p><span><span>Emerging technologies in AI, automation, sentiment analysis, and predictive complaint resolution.</span></span></p><br></li><li><p><span><span>Lean/Agile practices, process improvement, and change management methodologies.</span></span></p><br></li></ul><p><span><span><strong><u>Skills</u></strong></span></span></p><br><ul><li><span><span>Analytical ability to identify themes, gaps, and actionable insights from complaints, CSAT, and NPS data.</span></span></li><li><span><span>Design and implementation of automation workflows, digital-first complaint handling, and STP models.</span></span></li><li><span><span>Strong stakeholder management and influencing skills across business, technology, and regulatory teams.</span></span></li><li><span><span>Financial decision-making within delegated authority, balancing customer satisfaction and risk.</span></span></li></ul> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte drives progress. Using our vast range of expertise that covers audit, risk advisory, and consulting services across tax, legal, business, technology, and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.</p> <p>What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact on how and where it matters most.</p> <h4>Connect to your opportunity</h4> <p>Deloitte is seeking an analyst specializing in procurement technology. In this role, you will work with clients across a variety of industries (public sector, healthcare, financial services, technology, etc.) to optimize their procurement processes through the design and implementation of leading-edge digital solutions. You will leverage your expertise in supply chain and procurement technology to help brainstorm new processes and ideas with clients, translate business requirements into functional requirements, and collaborate with a multidisciplinary team of consultants, architects, and client stakeholders to see these blueprints come to life.</p> <p><strong>Key responsibilities include:</strong></p> <ul> <li>Interest in procurement and supply chain: Primarily focusing on client-facing projects providing strategy and operations consulting to major clients, with a specific focus on sourcing and procurement technology.</li> <li>Procurement technology: Being part of a team that delivers the strategy, design, implementation, and deployment of procurement technology solutions, in particular SAP Ariba, Coupa, Ivalua, and custom GenAI agents for procurement.</li> <li>Business analysis: Translating business requirements into actionable solutions through stakeholder engagement, process analysis, data interpretation, workshop facilitation, and the development of high-quality deliverables that support client objectives and technology implementations.</li> <li>Communication: Communicating effectively with clients, stakeholders, and teams through presentations, workshops, discussions, and written deliverables.</li> <li>Project and time management: Delivering activities on time, within budget and to an exceptional standard of quality, tailored to fulfill client expectations, and delivering multiple pieces of work in parallel, both client-facing and internal.</li> <li>Client advisory: Working directly with clients to understand objectives, solve complex challenges, and deliver business value through their supply chain.</li> <li>Stakeholder management: Building relationships across the team (internally and with clients), facilitating decision-making, and securing commitment from key client and project stakeholders.</li> <li>Workshop preparation and facilitation: Designing and delivering engaging workshops that align stakeholders, gather requirements, and drive outcomes.</li> <li>Team collaboration: Working effectively within diverse, inclusive teams and contributing to a positive team culture.</li> <li>Additional practice development: Actively participating in and contributing to the success of the practice, and supporting development of the Deloitte business, brand, and reputation.</li> <li>Personal development: Proactively driving your own development through access to on-the-job coaching and an array of training options.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p><strong>Essential:</strong></p> <ul> <li>Bachelor's degree or equivalent in a relevant field.</li> <li>1-2 years of experience in the same field.</li> <li>Strong English language capability. Other languages also preferable.</li> <li>Proficiency with Microsoft Office (PowerPoint, Excel, etc.).</li> <li>Curious, adaptable, and eager to learn.</li> <li>A passion for technology and innovation.</li> <li>Strong problem-solving and analytical skills.</li> <li>The ability to work collaboratively in teams.</li> <li>Great communication skills to engage with stakeholders at all levels.</li> </ul> <p><strong>Desirable:</strong></p> <ul> <li>Relevant practical experience in some of the following areas of sourcing and procurement: digital procurement, procurement transformation, strategic sourcing and cost reduction, supplier innovation and performance improvement.</li> <li>Experience in procurement technology applications, preferably SAP Ariba or Coupa, though experience in Oracle, GEP, Jaggaer, Ivalua, Icertis, and/or other procurement technology is welcome where the experience is rich.</li> <li>An understanding of risk, how to mitigate risk, and protect the firm's reputation.</li> <li>Enthusiasm and passion for the delivery of market-leading solutions that make a difference.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Consulting</p> <h4>Location</h4> <p>Cairo, Egypt</p> <h4>Your work, your way</h4> <p>We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p>Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues related to Docusign for Salesforce integrations, serving as a key point of contact for customers and working closely with Engineering and Product teams to ensure timely issue resolution. This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and customer satisfaction targets while contributing to knowledge sharing and incremental process improvements. This role may require participating in an on-call rotation during evenings and weekends, based on operational needs. This position is an individual contributor role reporting to the Manager, Technical Support. Responsibility Diagnose and resolve technical issues related to Docusign for Salesforce integrations, including managed packages such as Docusign Apps Launcher, Docusign Gen for Salesforce, Docusign Intelligent Agreement Management (IAM), and related integration services with Salesforce Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution Meet or exceed key performance indicators (KPIs) consistently, including SLA adherence, case response and resolution times, customer satisfaction (SAT%), and case closure targets, while maintaining high-quality, well-documented resolutions across all support engagements Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community Promote Docusign products and services through consultative discussions Partner with non-delivery teams to identify training needs and develop content Collaborate with cross-functional teams such as Product, Engineering, and Account Management to ensure alignment Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at EMAIL_ADDRESS. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at EMAIL_ADDRESS for assistance. Applicant and Candidate Privacy Notice #LI-Remote</p><p><strong>Desired Candidate Profile</strong></p><p>Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences</p>

<p><br></p><p>As a Facilities Manager, you will:</p><ul><li>You must have the capability to inspire the people reporting directly to you.</li><li>Must have the experience of leading a team for a minimum of 3 years with at least a minimum of 4 direct reports.</li><li>You, as their lead, is expected to be their coach so that they understand and perform the world class standard of service that TaskUs aims to achieve, and are culturally aligned and will live the core values at all times.</li><li>The team you lead is responsible to care for the people onsite.</li><li>You are expected to audit the site on a regular basis while engaging with teammates in order to understand their needs and make sure these are attended to.</li><li>You are also expected to build a close relationship with your site leadership, in order to understand and address any high level issues or concerns and ensure that site operations run smoothly.</li><li>Must be willing to take ownership of end to end transactions of the housekeeping, safety and security, maintenance, food services, business continuity, and general site management.</li><li>Must have a high level of accountability that he/she must share with the rest of the team and direct reports.</li></ul><p>People Engagement</p><ul><li>Able to work with a diverse group of people of different cultures and nationality.</li><li>Solicit constant feedback on the site and working conditions from the employees by implementing regular walkthroughs, focus group discussions, surveys, and attending site leadership forums, and provide timely resolution to concerns.</li><li>Formulate programs that will increase employee s work efficiency and job satisfaction.</li><li>Customer oriented person but can call out anybody if needed.</li><li>Anticipate internal and external scenarios that can affect the company in terms of deadlines and impact to business.</li><li>Ready for Plan A, B and C when necessary.</li><li>Anticipate changes on growth and expansion that are related to the company that can affect the Facilities Management in terms of service efficiency and delivery.</li><li>Able to build strong relationships with all external parties he/she will be working with, such as the property management and lessors of his/her site s location, the local government units, other industry leaders etc.</li></ul><p>Engineering Maintenance</p><ul><li>Formulate and implement preventive maintenance programs for the site relative to Architectural, AC, Plumbing, Electrical and Electronics, and other engineering disciplines.</li><li>Be able to anticipate equipment failure through its life span, performance and historical records.</li><li>Be able to set up, recommend upgrade or replacement of an equipment prior to failure.</li><li>Knowledgeable on the industry s best practices and latest technology, and use such knowledge in formulating the maintenance program for the site.</li><li>Well organized and keeps track of equipment health as well as schedule of Preventive Maintenance.</li><li>Has a pool of vendors for specialty work.</li><li>Well versed in utility management (Water &amp; Electricity).</li><li>Able to identify efficiencies to manage consumption without compromising employee quality of life.</li><li>Can construct comprehensive engineering reports.</li></ul><p>Construction Management</p><ul><li>Must be able to vet vendors and keep relationships with them to ensure quality service and delivery is given to the company at all times.</li><li>Be able to review, audit and recommend working drawings.</li><li>Provide technical specifications and review computations as necessary.</li><li>Well versed on the standards of Building, Electrical, Sanitary, Fire Code, and other engineering and government regulations.</li><li>Know-how on the permitting processes, and other government regulating bodies.</li><li>Well versed in construction methodologies, and able to anticipate problems during site build outs.</li><li>Ability to construct comprehensive technical reports.</li></ul><p>Housekeeping and Office Upkeep</p><ul><li>Take lead in implementing the site s housekeeping program.</li><li>Accountable in the overall cleanliness and orderliness of the reception, operations area, offices and conference rooms, and restrooms.</li><li>Sets standards and expectations of cleanliness to the vendor.</li><li>Maintains a good working relationship with them to ensure quality service and delivery is given to the company at all times.</li><li>Conducts a quarterly performance evaluation, and discusses wins and opportunities with the vendor to further improve quality of service.</li><li>Accountable in overall inventory management.</li><li>Ensures that pantry and toiletry supplies are of ample quantity by setting reorder levels.</li><li>Leads RFP/bidding of vendors when necessary.</li></ul><p>Safety and Security</p><ul><li>Assists the Safety and Security Team in managing the physical security operations of the site.</li><li>Helps implement the safety program of the company in coordination with the Safety and Security Team.</li><li>Acts immediately to correct any unsafe act or hazards that pose risk to TaskUs employees</li><li>Assists government-authorized officials in the site inspection related to safety</li><li>Handles closure of the findings or recommendation from site inspection</li><li>Must be able to present safety and security procedures of TaskUs in relation to our safety and security standards and must pass through our Safety and Security Director.</li><li>Knows how to strategically position guards to ensure efficient enforcement of security.</li><li>Knows the strategic positioning of CCTV.</li><li>Well versed in CCTV protocols.</li><li>Sets standards and expectations to the security force.</li><li>Maintains a good working relationship with them to ensure quality service and delivery is given to the company at all times.</li><li>Conducts a quarterly performance evaluation, and discusses wins and opportunities with the vendor to further improve quality of service.</li><li>Leads RFP/bidding of vendors when necessary.</li></ul><p>Financial Management</p><ul><li>Must have proven knowledge of financial analysis and strategy, in which he/she can use in formulating programs that will contribute to the site s operational efficiency.</li><li>In-depth knowledge of financial reporting standards related to Facilities management.</li><li>Analytical skills and attention to detail.</li><li>Must have enough financial acumen to coach and guide the Facilities Officers in managing the site Opex and Capex spending.</li><li>Strong Excel skills.</li><li>Excellent ability to problem solve along with solid analytical skills, understanding of the business process, and systems optimization.</li><li>Comfortable interacting with all levels of management in multiple areas and discussing business financial strategies and insights.</li><li>Ability to review data and make relevant management decisions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 5 years experience in Facility management and/or Hospitality/Customer Experience, Cruise ships, Resorts, Hospitals, and the like in a management/leadership capacity.</li><li>Strong moral standards and professional ethics.</li><li>Able to coach and make decisions based on the highest standards of integrity.</li><li>Mentoring capability and being able to make sound decisions with little to no supervision.</li><li>At least 7 years experience in property or facilities management.</li><li>BPO/Corporate or Hospitality experience is a plus factor.</li><li>Knowledgeable with PEZA, BOI, and general government licensing.</li><li>Ability to write reports, business correspondence, and procedure manuals.</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public through business presentations or townhalls.</li><li>Capable of giving best judgment on escalations and emergency situations.</li><li>Able to analyze situations quickly to make the best decision.</li><li>High level of Emotional Intelligence and can keep up with changes and new directions.</li><li>Quick on their feet and overall good decision maker.</li><li>High level of perseverance and passion.</li><li>Willing to work in a cyclical schedule.</li></ul>

<p>Saint Andrew s Refugee Services, Cairo Call for Applications: Protection Program, Volunteer Legal Advisor Founded in 1979, StARS is a refugee service provider in central Cairo that works to enhance the quality of life for refugees and vulnerable migrants through five broad program areas: education, psychosocial, legal, community outreach and unaccompanied youth and children support services. We provide high-quality services meeting the unaddressed needs of refugees, and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make rights recognition a reality. StARS Mission: Driven by a commitment to solidarity and human dignity, StARS works both as displaced people and for displaced people to support the resilience and leadership of individuals and communities in their pursuit of an enhanced quality of life. StARS Vision: StARS envisions a future where displaced people and the societies they join stand in solidarity, recognizing the strength and leadership of refugees. In this world, the displaced thrive with dignity, claiming their rights and enriching our shared human experience. Standard of Professional Conduct: StARS and all its staff must adhere to the values and principles outlined in StARS Code of Conduct, Child Safeguarding Policy, and PSEAH policy. Commitment to Gender, Equality, Diversity, and Inclusion: StARS is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. StARS expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures. We serve people from many places, including Eritrea, Ethiopia, Iraq, Somalia, South Sudan, Sudan, Syria and Yemen. To learn more please visit our website: www.stars-egypt.org or our Facebook page https://www.facebook.com/standrewsrefugeeservices?fref=ts Description of the Program: Refugee Legal Aid Program The Refugee Legal Aid Program provides advice and representation to refugees seeking recognition by UNHCR through refugee status determination procedures in Egypt, assists refugees in accessing resettlement to safe third countries, and advises refugees on protection matters. The Refugee Legal Aid Program is seeking a Protection Senior Legal Officer to assist and advise vulnerable refugees on protection matters. Role Under the supervision of the Protection Program Coordinator and Protection Senior Legal Officers, the Protection Volunteer Legal Advisor is responsible for the provision of legal advice, referrals, and emergency assistance to refugees and vulnerable migrants accessing the Refugee Legal Aid Program drop-in and emergency response clinic. This includes conducting intake assessments with and providing the relevant counseling or referral for walk-in clients approaching to request assistance with pressing protection risks, and those in need of counseling or guidance on UNHCR registration, refugee status determination, or resettlement processing. The Protection Volunteer Legal Advisor will prepare reports and referrals for legal assistance or UNHCR registration, and internal referrals for refugee status determination or protection screening. Further responsibilities include providing guidance and support for individuals seeking access to complementary pathways and identifying cases that the program can support to access a durable solution through complementary pathways. Responsibilities Legal and Technical • Conduct intake and screening for identifying at-risk refugees and vulnerable migrants to be prioritized for the Refugee Legal Aid Program s services. • Conduct regular half-day shifts for the Refugee Legal Aid Program s drop-in and emergency response clinic, and to be present for back-up coverage of other shifts as necessary. • Maintain good working knowledge of UNHCR policies and procedures. • Collect information from clients reporting the detention of refugees and migrants and draft reports. • Assess the domestic legal needs of refugees and migrants, provide advice on personal status proceedings and criminal proceedings, and prepare referrals to UNHCR for counseling and legal assistance as appropriate. • Provide advice to refugees and migrants on procedures to access residency permits and prepare referrals to UNHCR for counseling and legal assistance for refugees denied residency as appropriate. • Provide advice on UNHCR s registration procedures and prepare referrals to UNHCR to resolve registration related issues as appropriate. • Provide general legal counseling and assistance to refugees regarding their refugee status determination procedures. • Provide general assistance and counseling to refugees regarding access to resettlement and complementary pathways, including family reunification. • Assist with follow-up communication and inquiries to UNHCR regarding legal, registration, refugee status determination, and resettlement cases. • Ensure that assessments conducted through the drop-in and emergency response clinic assess extra-legal needs of clients. • Undertake comprehensive case management practices including maintaining and updating electronic databases and records for each client and keeping detailed notes of all casework activities. • Adhere to the Nairobi Code of Ethics, the StARS Policies and Procedures Manual, and the StARS Code of Conduct. Programmatic • Assist the Refugee Legal Aid Program coordinators in development and implementation of team policies and procedures. • Provide case reporting data to the Refugee Legal Aid Program coordinators as requested for purposes of accurately reporting work to senior management, funders, and others. • Attend and contribute to team meetings and other staff meetings. • Engage proactively in promoting self-care among colleagues. • Maintain high quality legal advice and representation standards and a refugee rights-based approach. Finance and Administration • Undergo probation and regular performance appraisals. Communication and Reporting • Communicate regularly with Protection Senior Legal Officers and Refugee Legal Aid Program coordinators, reporting on all major issues and developments in the field and within the Refugee Legal Aid Program.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will be energetic, articulate, and comfortable interacting with diverse segments of society. They will have demonstrated a firm commitment to human rights and refugee issues.</p><ul><li>Current or previous lived experience of forced displacement.</li><li>English being the official language of UNHCR Egypt and StARS, the Protection Senior Legal Officer must have a strong command in oral and written English.</li><li>Fluency in Arabic or another language spoken by refugee communities in Egypt.</li><li>Experience working with refugees in legal or protection issues OR an undergraduate university degree in a related field (international development, international law, development, or political studies) with relevant experience OR a qualified lawyer in any jurisdiction (J.D., LLB or equivalent) with relevant experience.</li><li>Excellent legal research, analytical, and drafting skills.</li><li>Knowledge of UNHCR guidelines and procedures.</li><li>High computer literacy level.</li><li>Knowledge of the general protection situation and vulnerabilities of refugees in Egypt.</li><li>A demonstrated commitment to and sensitivity toward vulnerable or displaced people.</li><li>Ability to live and work in a fluid security environment.</li><li>Ability to exercise sound judgment, well organized, self-motivated, and reliable.</li><li>Demonstrated compassion for refugees and displaced people.</li><li>Demonstrated ability to communicate effectively both orally and in writing.</li><li>Demonstrated ability to work in a team as well as individually.</li><li>A positive attitude and sensitive manner when dealing with clients including a range of interviewing skills for dealing with challenging scenarios, particularly in advocating for survivors of violence, trafficking, torture, and sexual and gender-based violence.</li></ul><p>Desirable Characteristics:</p><ul><li>Life and work experience in Egypt or with an urban refugee population</li></ul>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>We are seeking Identity and Access Management (IAM) engineers. The candidate should have the ability to design and implement identity and access solutions, conduct testing of the solution, and maintain and operate the technology. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients.</p> <p>As part of this role, you will be expected to:</p> <ul> <li>Implement IAM solutions:</li> <ul> <li>Install solution components in on-premise environments where relevant, or configure cloud components (and scripting/coding of plug-ins/extensions for cloud solutions).</li> <li>Work with IT infrastructure teams (e.g., networks, endpoints) to ensure pre-requisites and dependencies have been met and are in place.</li> <li>Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems, and third-party identity providers.</li> <li>Execute unit, integration, functional, and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, user provisioning errors) by working with vendors.</li> <li>Deliver services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation.</li> <li>Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment.</li> </ul> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need the following:</p> <ul> <li>0 to 3 years of hands-on experience in cybersecurity, preferably in the identity domain.</li> <li>Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.</li> <li>Familiarity with IAM and PAM tools (e.g., SailPoint, Saviynt, ForgeRock, CyberArk, BeyondTrust, Okta, Active Directory, Azure AD, Angular, Springboot, and PingFederate).</li> <li>Understanding of the software development life cycle processes.</li> </ul> <p>The following skills are also relevant:</p> <ul> <li>Understanding of OAuth, JSON, REST, SOAP, and network protocols (e.g., SSL, SSH, FTP, SMTP, HTTP, and HTTPS).</li> <li>Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker).</li> <li>Technical skills including scripting in Python, Java, ASP, C#, PowerShell, and coding frameworks.</li> </ul> <p>We welcome candidates with various security certifications and exposure to other security domains (e.g., Cloud).</p> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p><strong>Your work, your way:</strong> We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Role Overview</h4> <p>We are seeking Identity and Access Management (IAM) architects and engineers. The candidate will have a strong background in architecture and engineering, with the ability to design and implement identity and access solutions, conduct testing of the solution, and optionally maintain and operate the technology. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients.</p> <h4>Key Responsibilities</h4> <ul> <li>Implement IAM solutions by installing solution components in on-premise environments where relevant, or configuring cloud components (including scripting/coding of plug-ins/extensions for cloud solutions).</li> <li>Work with IT infrastructure teams (e.g., networks, endpoints) to ensure prerequisites and dependencies have been met and are in place.</li> <li>Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems, and third-party identity providers.</li> <li>Execute unit, integration, functional, and non-functional testing for IAM solutions. Troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, user provisioning errors) by working with vendors.</li> <li>Deliver services post-implementation, from hyper-care support to resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation.</li> <li>Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment.</li> </ul> <h4>Required Skills and Experience</h4> <ul> <li>3 to 7 years of hands-on experience in the identity domain.</li> <li>Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.</li> <li>Experience in design and architecture, development, testing, deployment, and application support across one or more IAM technologies (e.g., SailPoint, Saviynt, ForgeRock, CyberArk, BeyondTrust, Okta, Active Directory, Azure AD, Angular, Spring Boot, PingFederate). Experience in all technologies is not mandatory, but experience with some is expected.</li> <li>Experience in advanced integration with IAM solutions, developing, configuring, and leveraging out-of-the-box and custom connectors to onboard applications (e.g., AD, LDAP, Exchange).</li> <li>Understanding of software development life cycle processes.</li> </ul> <h4>Additional Relevant Skills</h4> <ul> <li>Understanding of OAuth, JSON, REST, SOAP, and network protocols (e.g., SSL, SSH, FTP, SMTP, HTTP, HTTPS).</li> <li>Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker).</li> <li>Technical skills including scripting in Python, Java, ASP, C#, PowerShell, and coding frameworks.</li> <li>Security certifications and exposure to other security domains (e.g., cloud) are welcomed.</li> </ul> <h4>About the Service Line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal Independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>About the Industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Location</h4> <p>Cairo, Egypt</p> <h4>Your Work, Your Way</h4> <p>We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our Commitment to You</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Next Steps</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p>Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. We are seeking Identity and Access Management (IAM) architects and engineers. The candidate will have a strong background in architecture and engineering, with the ability to design and implement identity and access solutions, conduct testing of the solution, and optionally maintain and operate the technology. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients. As part of this role, you will be expected to:</p><ul><li>Implement IAM solutions: Install solution components in on-premise environments where relevant, or configuration of cloud components (and scripting / coding of plug-ins / extensions for cloud solutions).</li><li>Work with IT infrastructure teams (e.g, Networks, Endpoints) to ensure pre-requisites and dependencies have been met and are in place.</li><li>Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems and third party identity providers.</li><li>Execute unit, integration, functional and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g, authentication failures, access policy conflicts, user provisioning errors etc.) by working with vendors.</li><li>Deliver services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation.</li><li>Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment.</li></ul><p>Connect to your skills and professional experience. To succeed in this role, you will need the following:</p><p>Experience 3 to 7 years of hands-on experience in the identity domain. Bachelor s degree in information technology, Cybersecurity, computer science or a related field. Experience in design and architecture, development, testing, deployment, and application support across one or more IAM technologies (e.g, SailPoint, Saviynt, ForgeRock, CyberArk, Beyond Trust, Okta, Active Directory, Azure AD, Angular, Springboot, and PingFederate etc). Note that experience in all technologies is not mandatory, but experience with some of them is expected. Experience in carrying out advanced integration with the IAM solution, and developing, configuring, leveraging out of the box and custom connectors to onboard applications (e.g., AD, LDAP, Exchange etc). Understanding of the software development life cycle processes. The following skills are also relevant:</p><ul><li>Understanding of OAUTH, JSON, REST, SOAP, and Network Protocols (e.g., SSL, SSH, FTP, SMTP, HTTP and HTTPS etc).</li><li>Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker, etc.).</li><li>Technical skills including scripting - Python/JAVA/ASP/C#/PowerShell, Coding frameworks.</li></ul><p>We welcome candidates with various security certifications and exposure to other security domains (e.g. Cloud). Connect to your service line Technology and Transformation Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. Connect to your Industry What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. Dan, T&amp;T. Connect with your colleagues Location: Cairo. Egypt Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working. Our commitment to you Making an impact is more than just what we do:&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Experience 3 to 7 years of hands-on experience in the identity domain. Bachelor s degree in information technology, Cybersecurity, computer science or a related field. Experience in design and architecture, development, testing, deployment, and application support across one or more IAM technologies (e.g, SailPoint, Saviynt, ForgeRock, CyberArk, Beyond Trust, Okta, Active Directory, Azure AD, Angular, Springboot, and PingFederate etc). Note that experience in all technologies is not mandatory, but experience with some of them is expected. Experience in carrying out advanced integration with the IAM solution, and developing, configuring, leveraging out of the box and custom connectors to onboard applications (e.g., AD, LDAP, Exchange etc). Understanding of the software development life cycle processes. The following skills are also relevant:</p><ul><li>Understanding of OAUTH, JSON, REST, SOAP, and Network Protocols (e.g., SSL, SSH, FTP, SMTP, HTTP and HTTPS etc).</li><li>Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker, etc.).</li><li>Technical skills including scripting - Python/JAVA/ASP/C#/PowerShell, Coding frameworks.</li></ul><p>We welcome candidates with various security certifications and exposure to other security domains (e.g. Cloud).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-21&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with CI Poly - Current&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.</p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>Raytheon is seeking a Senior Systems Engineer for a satellite mission engineering team (ME) position. The selected candidate will join a skilled ME team working in a 24/7 operations environment. Availability to work overtime, non-scheduled call-in working a combination of day staff and shift schedules, assigned based on the dynamic needs of the team. The ME team is responsible for all aspects of Operations Planning and Command and Control, including monitoring day-to-day activities as well as identifying and solving challenging problems as they occur. After completion of comprehensive on-the-job training, the candidate will be part of a certified team of subject matter experts that are integral to our customer's success.&nbsp;<b>Location:&nbsp;Alexandria, Virginia</b></p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Create and/or implement a daily operations plan using complex software and hardware systems; apply command and control tasks and activities</li><li>Obtain/maintain technical knowledge of a large repository of formal procedures with the responsibility to accurately select and apply the correct procedure(s) depending on the specific scenario at hand </li><li>Obtain/apply technical knowledge on various hardware subsystems&nbsp;</li><li>Document discrepancies as they occur. Implement workarounds and contingency plans to minimize impacts of system anomalies</li><li>Contribute to the testing, readiness, training, and implementation of new ground software deliveries&nbsp;</li><li>Crosstrain in other operator positions as assigned and assist with training of other personnel on the contract team</li><li>Lead interactions and support all missions to include the initialization of new missions&nbsp;</li><li>Work program level priorities to implement process improvements relevant to the mission supported&nbsp;</li><li>Periodic travel required interacting personnel from various sites and factories&nbsp;</li><li>Work in an adaptable small team environment (3-7 people)&nbsp;</li></ul><br><p><b>Qualifications You Must Have </b>&nbsp;</p><br><br><ul><li>Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 5 years of prior related engineering experience or equivalent experience.</li><li>Experience with training and certification in operational position.</li><li><b><span>An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.</span></b></li></ul><br><p><b>Qualifications We Prefer </b></p><br><br><ul><li>Experience Working in a virtual team environment&nbsp;</li><li>Experience and proficient use of both Windows and UNIX platforms&nbsp;</li><li>Experience with Perl, Python, VBA, and/or other scripting languages&nbsp;</li><li>Experience using the Microsoft Office suite</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b><span>Learn More &amp; Apply Now!</span></b></p><br><br><p>* Please consider the following role type definitions as you apply for this role.</p><br><br><p><b><u>Onsite</u></b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>

<p><b>Job Purpose</b></p><p>•Leading Data Science & Analytics development team in alignment with business and organization strategy using data science and business intelligence technologies to promote the organization growth and profitability, ensuring the return on investment and effective total cost of ownership. •Provide leadership and support in using advanced analytics to provide insights, automate business actions, boost campaigns engagement and revenue share and improve the speed and quality of decisions across the market. •Provide expertise in predicative and prescriptive statistical modelling, include\: standards and processes to prepare and explore data; design, build and implement models; and evaluate based on report model performance. •Recruit and lead a team of talented data scientists, engineers and analysts in accordance to Etisalat analytical needs and business objectives. •Data Science and Analytics team will operate as the center of excellence on actionable consumer / user insights in the area of Enterprise business unit and data monetization opportunities, pricing, commercial business intelligence, customer care, sales and IT technical team using data assets and infrastructure resources based on Hadoop and EDWH. •Developing the organization data & analytics roadmap el enable next best action – including defining new data assets , integration with source systems, data cleansing , data exploration , data modelling ( predictive models ) , deployment and generate insights. </P><p><b>Report To Position Name</b></p><p>•End to End accountability for (Data Science & Analytics) use cases and platforms to enable business objectives, break down the strategy into actionable initiatives. •Drive the design, development and implementation of our data science analytics platform to provide stakeholders with access to unstructured and relational data. •Collaborate in the Company data Strategy to assure harmony of the capabilities of Big Data, Analytics, Data Monetization& Campaigning Required and Customer behavioral profile. •Manage building descriptive models using various statistical modelling and predictive tools to elevate opt in rate and value associated with CVM activities. •Align section team members with business strategies and objectives, and ensure that company targets are translated into individual actions which are executed and monitored through proper KPIs. •Sponsor Vision/strategic direction to meet projected need of business departments Establish service standards and develop strategies to ensure meeting internal and external customer expectations and taking appropriate actions for improvement. •Authorize and prioritize budget spending according to company strategy Plan and control areas' budget (Capex & Opex) consumption, and ensure the optimal use of resources and cost effective alternatives are adapted. •Supervise the development RFPs for new major/strategic solutions and support managers to properly manage the vendor/suppliers to deliver the agreed solutions according to the requirements. •Demonstrate the return of investment value for the developed solutions and explain the need for new expansions in terms of cost and business value. •Manage the vendor relationships and negotiate effectively with them to ensure a win-win situation and successful accomplishments of tasks considering cost optimization without impacting the quality of the vendors' deliverables. •Encourage and support the planning for expansions and acquiring new technologies to serve Etisalat business requirements. •Coach line managers and team managers to communication with internal customers and work on any improvements needed. •Actively creates an environment that encourages decision making, personal ownership, innovation, teamwork and accountability at all levels & help individuals recognize and shape their own needs and potential •Spot and develop the needed processes and business frameworks to control the teams' activities and to align with the organization policies and procedures. •Steer the development and implementation to provide solutions and information to run the daily operations in order to create and evaluate business cases for\: Data Science & Analytics Use Cases Serving\: IT, Technical Department, Marketing, Internal and External Auditors, HR, Sales, Administration, Finance Revenue assurance & Fraud, Fixed Asset, Revenue Accounting, Budgeting and Treasury •Lead and participate strategic initiatives and critical designated to address Critical issue for the organization. •Develop and evolve a competent and agile development and fulfillment capabilities to support increasing customer value and revenues. •Ensure the integration between Analytics platform, campaign management system with different customer touch points and all IT Systems to provide needed campaigns, and CVM analytics to prevent any redundancy and to work towards one goal. Customer Centricity \: •Set an internal/external customer oriented strategic goals for the team. •Putting customer first Innovation \: •Encourage innovation and continuous improvement value within the team. •Drive change and instill innovation culture in line with new markets and organization trends. Operational Excellence\: •Establishes criteria and/or work procedures to achieve a high level. People Management \: •Cascade company strategy and Provide team with a clear direction to work and relate to the organizations objectives Ensure clear understanding and compliance of team members to compliance company policies and code of conduct. •Work on recruiting high calibers and ensure continuity plan for all subsections. </p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and professional Health and Safety Officer to join our organization in Cairo, Egypt. In this role, you will be responsible for developing, implementing, and maintaining comprehensive health and safety programs that ensure compliance with Egyptian labor regulations and international safety standards. The ideal candidate will demonstrate strong analytical skills, exceptional organizational abilities, and a decisive approach to creating a safe and healthy work environment for all employees.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop, implement, and manage health and safety policies, procedures, and programs in compliance with Egyptian labor laws and international standards</li> <li>Conduct regular workplace inspections and hazard assessments to identify potential risks and unsafe conditions</li> <li>Investigate workplace incidents and accidents, analyze root causes, and implement corrective and preventive actions</li> <li>Maintain accurate and comprehensive health and safety records, documentation, and reports</li> <li>Provide health and safety training and awareness programs to employees at all organizational levels</li> <li>Monitor and analyze safety performance metrics and key performance indicators to drive continuous improvement</li> <li>Collaborate with management and department heads to ensure safety compliance and foster a strong safety culture</li> <li>Prepare and present safety reports to senior management and relevant regulatory authorities</li> <li>Stay current with changes in Egyptian labor regulations and international safety standards</li> <li>Respond to workplace emergencies and coordinate emergency response procedures</li> <li>Conduct safety audits and ensure corrective actions are implemented in a timely manner</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in Occupational Health and Safety, Environmental Health, Engineering, or a related field</li> <li>NEBOSH (National Examination Board in Occupational Safety and Health) certification or equivalent professional certification</li> <li>Current First Aid and CPR certification</li> <li>Minimum 1-3 years of professional experience in a health and safety role</li> <li>Proven experience developing and implementing workplace safety programs</li> <li>Strong knowledge of Egyptian labor regulations and international safety standards (OSHA or equivalent)</li> <li>Demonstrated experience in incident investigation and root cause analysis</li> <li>Proficiency in risk assessment methodologies and hazard identification techniques</li> <li>Excellent written and verbal communication skills in English and Arabic</li> <li>Strong analytical and problem-solving abilities with a detail-oriented approach</li> <li>Proficiency with safety management systems and Microsoft Office applications</li> <li>Ability to work independently and collaboratively with cross-functional teams</li> <li>Professional demeanor with the ability to make decisive decisions in safety-critical situations</li> <li>Valid driver's license (preferred)</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift</li> <li>Frequent lifting and carrying up to 30 lbs</li> <li>Occasional kneeling, pushing, pulling, lifting</li> <li>Occasional ascending or descending ladders, stairs, and ramps</li> </ul> <p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of pharmaceutical manufacturing and cutting-edge technology? Deloitte is seeking a Business Analyst to join our Supply Chain "Manufacturing" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a specialized focus on implementing Manufacturing Execution Systems (MES) for leading pharmaceutical clients across the globe. <br>You'll play a vital role in driving digital transformation within the pharmaceutical sector, optimizing production processes, and delivering tangible impact from day one. This hands-on role focuses specifically on MES implementations-systems that are critical to ensuring compliance, traceability, and operational excellence in pharmaceutical manufacturing. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex pharmaceutical manufacturing processes, identify areas for innovation, and design smart MES solutions. Working directly with clients, you'll translate their operational challenges into opportunities for efficiency, compliance, and growth through advanced Manufacturing Execution Systems. If you're eager to make a real difference in the pharmaceutical industry and shape the future of smart manufacturing, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong> <br><ul> <li> A Bachelor's degree in <strong>Pharmaceutical Engineering</strong>, <strong>Pharmaceuticals</strong>, <strong>Chemical Engineering</strong>, <strong>Biomedical Engineering</strong>, or a closely related discipline, with graduation in 2025 or 2026. </li> <li> 0 - 3 years of professional experience in a technical or techno-functional role, ideally within pharmaceutical manufacturing, data analytics, or consulting. </li> <li> A strong academic record. </li> <li> Proficiency in English, both written and spoken, is essential. </li> <li> A demonstrated strong interest in the pharmaceutical or life sciences industry, ideally with relevant coursework, projects, or internships in pharmaceutical manufacturing or operations. </li> <li> An eagerness to learn about pharmaceutical manufacturing processes, Manufacturing Execution Systems (MES), information systems, and data analytics in an operational context. </li> <li> Being passionate about the latest technology trends and developments in pharmaceutical manufacturing. </li> <li> Excellent analytical and problem-solving skills. </li> <li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly to both technical and non-technical stakeholders. </li> <li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li> </ul><br><strong> Preferred Skills: </strong> <br><ul> <li> Any exposure to Manufacturing Execution Systems (MES) concepts, pharmaceutical manufacturing workflows, or factory automation during your studies. </li> <li> Understanding of pharmaceutical regulatory requirements (e.g., GMP, FDA regulations) and their impact on manufacturing systems. </li> <li> Experience with data analysis and AI tools (e.g., Excel, basic programming languages like Python or R, genAI) from academic projects. </li> <li> An understanding of data management and information technology principles. </li> <li> Familiarity with pharmaceutical supply chain management and batch traceability concepts. </li> </ul><br><strong> Required Software Skills: </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li></ul><b>Connect to your service line - Technology &amp; Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&amp;T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of pharmaceutical manufacturing and cutting-edge technology? Deloitte is seeking a Business Analyst to join our Supply Chain "Manufacturing" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a specialized focus on implementing Manufacturing Execution Systems (MES) for leading pharmaceutical clients across the globe. <br>You'll play a vital role in driving digital transformation within the pharmaceutical sector, optimizing production processes, and delivering tangible impact from day one. This hands-on role focuses specifically on MES implementations-systems that are critical to ensuring compliance, traceability, and operational excellence in pharmaceutical manufacturing. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex pharmaceutical manufacturing processes, identify areas for innovation, and design smart MES solutions. Working directly with clients, you'll translate their operational challenges into opportunities for efficiency, compliance, and growth through advanced Manufacturing Execution Systems. If you're eager to make a real difference in the pharmaceutical industry and shape the future of smart manufacturing, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong> <br><ul> <li> A Bachelor's degree in <strong>Pharmaceutical Engineering</strong>, <strong>Pharmaceuticals</strong>, <strong>Chemical Engineering</strong>, <strong>Biomedical Engineering</strong>, or a closely related discipline, with graduation in 2025 or 2026. </li> <li> 0 - 3 years of professional experience in a technical or techno-functional role, ideally within pharmaceutical manufacturing, data analytics, or consulting. </li> <li> A strong academic record. </li> <li> Proficiency in English, both written and spoken, is essential. </li> <li> A demonstrated strong interest in the pharmaceutical or life sciences industry, ideally with relevant coursework, projects, or internships in pharmaceutical manufacturing or operations. </li> <li> An eagerness to learn about pharmaceutical manufacturing processes, Manufacturing Execution Systems (MES), information systems, and data analytics in an operational context. </li> <li> Being passionate about the latest technology trends and developments in pharmaceutical manufacturing. </li> <li> Excellent analytical and problem-solving skills. </li> <li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly to both technical and non-technical stakeholders. </li> <li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li> </ul><br><strong> Preferred Skills: </strong> <br><ul> <li> Any exposure to Manufacturing Execution Systems (MES) concepts, pharmaceutical manufacturing workflows, or factory automation during your studies. </li> <li> Understanding of pharmaceutical regulatory requirements (e.g., GMP, FDA regulations) and their impact on manufacturing systems. </li> <li> Experience with data analysis and AI tools (e.g., Excel, basic programming languages like Python or R, genAI) from academic projects. </li> <li> An understanding of data management and information technology principles. </li> <li> Familiarity with pharmaceutical supply chain management and batch traceability concepts. </li> </ul><br><strong> Required Software Skills: </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li></ul><b>Connect to your service line - Technology &amp; Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&amp;T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Greif</b> is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.&nbsp;&nbsp;</p><br><p>With a commitment to legendary customer service, operational excellence, and global sustainability, <b>Greif </b>packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.&nbsp;&nbsp;</p><br><p>Learn more about the company's <b>Customized Polymer</b>, <b>Sustainable Fiber</b>, <b>Durable Metal</b>, and <b>Integrated Solutions</b> at <b>www.greif.com</b> and follow <b>Greif</b> on Instagram and LinkedIn.&nbsp;</p><br><p><b>OUR VISION:&nbsp;</b></p><br><p>To Be the Advantage That Helps Our Customers Win.&nbsp;</p><br><p><b>OUR PURPOSE:&nbsp;</b></p><br><p>Creating packaging solutions for life’s essentials.&nbsp;</p><br><p><b>Job Requisition #:</b></p><br>034613 Sr.Mechanic Maintenance Technician (Open)<p><b><span>Job Description:</span></b></p><br><p><b>Key Responsibilities</b></p><br><ul><li>Performs preventative maintenance in accordance with preventative maintenance procedures. Performs visual inspections, checks fluid levels, lubricates, and cleans parts, tightens, and adjusts components, replaces parts, calibrates sensors and gauges.</li><li>Performs diagnostic tests on machinery and equipment to assess condition, performance, and functionality. Develops repair lists and identifies short-term and long-term repairs so that machines run correctly.</li><li>Troubleshoots issues by analyzing symptoms and diagnosing complex mechanical issues. Determines materials, replacement parts, and tools/parts needed to perform advanced repairs and overhauls of machinery, including replacing critical components and rebuilding systems.</li><li>Documents maintenance and repair activities, including recording parts used and work performed.  May provide recommendations for equipment upgrades and preventative maintenance.</li><li>Proactively inspects and maintains tools and equipment used in the workshop, ensuring they're in good working condition. May mentor less experienced technicians on proper care techniques to ensure long-term tool reliability and efficiency.</li><li>Keeps supplies ready by inventorying stock, placing replacement orders, and receiving and verifying against receipt. May suggest adjustments based on usage patterns.</li><li>Participates in projects involving the installation, modification, or relocation of machinery and equipment. Provides guidance on technical specifications and safety protocols.</li><li>Follows technical documents, diagrams, sketches, operations manuals, manufacturer's instructions, blueprints, schematics, Process and Instrumentation Diagrams (P&amp;IDs).</li><li>Provides input/feedback for continuous improvements and changes. Works with team on root cause problem solving.</li><li>Completes all paperwork associated with role, including but not limited to work orders, parts request forms, RCA reports, PM inspection sheets, runtime inspection sheets, downtime reports.</li><li>Mentors junior mechanics. Serves as subject matter resource to junior colleagues.</li><li>Promotes, complies, and ensures operations and company safety procedures and practices are followed. Recommends new policies and procedures.</li><li>Performs other duties as assigned.</li></ul><p><br><b>Education and Experience</b></p><br><ul><li>Typically possesses High School diploma (or equivalent) and 4 or more years of experience.</li></ul><p><b>Knowledge &amp; Skills</b></p><br><ul><li>Advanced knowledge of preventive maintenance procedures and diagnostic testing.</li><li>Expertise in troubleshooting complex issues and performing advanced repairs.</li><li>Ability to interpret and apply technical documents, blueprints, schematics, and P&amp;IDs.</li><li>Skill in documenting repairs, recommending upgrades, and supporting improvements.</li><li>Ability to mentor junior mechanics and model best practices in equipment care.</li><li>Organizational skills to manage supplies and adjust inventory practices.</li><li>Experience supporting equipment installations, modifications, and relocations.</li><li>Problem-solving skills to support root cause analysis and long-term solutions.</li><li>Commitment to safety compliance and promoting safe work practices.</li></ul><p>At <b>Greif</b>, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.&nbsp;</p><br><p><i><b>Protect Yourself From Scams:</b></i> <i>We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at </i><i>www.greif.com</i><i>. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link </i>Contact Us - Greif<i>.</i></p><br><p><b>EEO Statement:</b></p><br><p><span><span><span><span>https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf</span></span></span></span></p><br><p><i>We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other</i> <i>any other legally protected characteristic.</i></p><br><p><i>For more information read Greif’s Equal Opportunity Policy.</i></p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We're looking for an Assistant Director of Learning and Development to join our organization in Cairo, Egypt. In this role, you will play a key part in designing, developing, and implementing comprehensive learning and development programs that drive employee growth and organizational success. You will work collaboratively across departments to identify training needs, deliver impactful learning solutions, and foster a culture of continuous development. The ideal candidate will be professional, organized, and innovative—bringing both strategic vision and hands-on expertise to advance our L&D initiatives.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Design, develop, and deliver engaging training programs and learning initiatives that address organizational and individual development needs</li> <li>Conduct comprehensive training needs assessments by collaborating with department heads and stakeholders to identify skill gaps and learning priorities</li> <li>Manage end-to-end L&D projects, including planning, budgeting, scheduling, and resource allocation</li> <li>Evaluate the effectiveness of training programs through assessments, feedback analysis, and performance metrics to ensure continuous improvement</li> <li>Administer and optimize the learning management system (LMS), including course uploads, user management, and reporting</li> <li>Support employee onboarding programs and career development pathways to enhance retention and engagement</li> <li>Mentor and provide guidance to junior L&D team members, fostering professional growth within the department</li> <li>Stay current with industry trends, best practices, and emerging technologies in learning and development</li> <li>Maintain detailed training records, documentation, and compliance reports as required</li> <li>Collaborate with cross-functional teams to customize learning solutions that align with organizational goals and culture</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Minimum 5 years of professional experience in learning and development, training, or related organizational development roles</li> <li>Proven expertise in instructional design and training program development</li> <li>Strong proficiency with learning management systems (LMS) and training delivery platforms</li> <li>Demonstrated project management skills with the ability to manage multiple initiatives simultaneously</li> <li>Excellent time management and organizational abilities</li> <li>Strong communication and presentation skills, with the ability to engage diverse audiences</li> <li>Analytical mindset with proficiency in evaluating training effectiveness and interpreting data</li> <li>Problem-solving abilities and creative thinking to develop innovative learning solutions</li> <li>Proficiency in adult learning principles and training methodologies</li> <li>Experience with virtual, hybrid, and in-person training delivery methods</li> <li>Knowledge of performance management and talent development systems</li> <li>Familiarity with customizing training content for diverse learner populations</li> <li>Ability to work effectively in a collaborative, multicultural environment</li> <li>Strong interpersonal skills and a motivational approach to employee development</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Occasional ascending or descending ladders, stairs and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li> </ul></p><p></p>