وظائف الخليج

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><span>Provide project management support and mechanical engineering guidance for industrial facilities and infrastructure projects.</span></li><li><span>Support the development and maintenance of engineering standards, specifications, and procedures.</span></li><li><span>Monitor contractor performance to ensure work is completed in accordance with approved drawings, specifications, quality standards, and project requirements.</span></li><li><span>Manage and control site activities to achieve project objectives within approved schedule and budget constraints.</span></li><li><span>Prepare and present project progress reports, forecasts, and status updates to management.</span></li><li><span>Lead projects through all project phases, from concept and scope development through technical evaluation, execution, commissioning, and handover.</span></li><li><span>Coordinate engineering activities and pre-operational testing required for successful commissioning and start-up.</span></li><li><span>Evaluate proposed projects and provide technical recommendations.</span></li><li><span>Prepare technical reports, specifications, and supporting project documentation.</span></li><li><span>Monitor and assess contractor performance and compliance with project requirements.</span></li><li><span>Follow instructions and guidance provided by the designated Project Manager or Engineer-in-Charge.</span></li><li><span>Ensure compliance with applicable health, safety, environmental, and quality standards throughout project execution.</span></li></ul> a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}<br><p><span><strong>Qualifications</strong></span></p><br><ul><li><span>Bachelor's degree in Mechanical Engineering.</span></li><li><span>Master's degree in Engineering, Management, or a Project Management certification is advantageous.</span></li><li><span>Chartered Engineer status is considered an advantage.</span></li></ul><p><span><strong>Experience &amp; Skills</strong></span></p><br><ul><li><span>Minimum 10 years of project, design, and engineering experience within heavy industrial environments.</span></li><li><span>Experience in brownfield industrial projects is preferred.</span></li><li><span>Strong knowledge of project management principles and practices.</span></li><li><span>Proficiency in SAP and Microsoft Office applications (Word, Excel, PowerPoint).</span></li><li><span>Working knowledge of engineering and drafting software such as AutoCAD.</span></li><li><span>Experience with project planning software such as Microsoft Project and/or Primavera.</span></li><li><span>Sound understanding of budgets, contractual requirements, business processes, and organizational decision-making.</span></li><li><span>Experience supervising installation and commissioning of bulk material handling equipment, including conveyors and associated static and rotating equipment.</span></li><li><span>Proven experience managing contractors and multidisciplinary project teams.</span></li><li><span>Strong written and verbal communication skills, including technical reporting.</span></li><li><span>Demonstrated decision-making, coordination, and stakeholder management capabilities.</span></li><li><span>Knowledge of standard contract terms and conditions.</span></li><li><span>Working knowledge of industrial safety practices and project execution requirements.&nbsp;</span></li></ul><br><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Apt Resources is seeking a dedicated Date Palm Supervisor to oversee operations on a prestigious date palm farm in Abu Dhabi.<br> In this role, you will be responsible for managing the cultivation and harvesting of date palms, ensuring the farm operates efficiently while maintaining the highest standards of quality.<br> The ideal candidate will have a strong background in agricultural practices related to date palms and be passionate about sustainable farming.<br> Responsibilities Supervise daily farm operations, including planting, irrigation, fertilization, and harvesting of date palms.<br> Train and manage farm workers on best agricultural practices and safety protocols.<br> Monitor the health of the date palms and implement pest management strategies as needed.<br> Maintain detailed records of farm activities and production metrics.<br> Collaborate with agricultural specialists to develop strategies for improving yield and quality.<br> Ensure compliance with agricultural standards and environmental regulations.<br> Assist in budget management and resource allocation for the farm.<br> Salary AED 5,500 plus free accommodation, Food, and other benefits as per UAE Labor Law.<br> Proven experience as a Supervisor on a date palm farm or in a related agricultural role.<br> Strong knowledge of date palm cultivation techniques and pest management.<br> Excellent leadership and team management skills.<br> Ability to work outdoors in varying weather conditions.<br> Strong organizational skills and attention to detail.<br> Effective communication skills, both verbal and written.<br> Willingness to work flexible hours, including weekends and holidays as needed.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Apprenti-e Data &amp; AI Product Builder – Marque Support &amp; Services F/H</p><br><br><p>Alternance</p><br><br><p>12 à 24 mois</p><br><br><p>Etudiant</p><br><br><p>Temps complet</p><br><br><p>Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Safran Aicraft Engines est une société du Groupe Safran. Porté par plus de 27 000 collaborateurs répartis sur 31 sites dans 9 pays, Safran Aircraft Engines (SAE) est un motoriste aéronautique depuis plus de 110 ans. Nous concevons, développons, produisons et commercialisons, seul ou en coopération, des moteurs pour avions civils ou militaires, ainsi que pour les satellites.<br>Au sein de la Division Support et Services, la Marque Support &amp; Services a pour mission de piloter et et coordonner les différentes fonctions de l'après-vente pour les programmes Moteurs Civils, gérer les plans d'actions de la flotte avion équipée de nos moteurs, mettre en œuvre le plan de réduction des coûts de maintenance, et rassembler et partager les hypothèses de planification globale des activités support et services.<br>En tant qu'alternant-e, vous participerez au développement de produits IA pour accompagner la montée en puissance de l'IA au sein de notre division.<br>Dans ce cadre, vous interviendrez principalement sur les missions suivantes :<br>• Participer à l'identification, la formalisation et l'analyse des besoins utilisateurs, en allant à la rencontre des équipes métiers (“vis ma vie”) pour comprendre leur quotidien, identifier les tâches chronophages ou irritantes, et imaginer avec elles de nouvelles façons de travailler grâce à l'intelligence artificielle,<br>• Participer à la conception, au développement et au déploiement de d'agents et de produits exploitant les technologies d'intelligence artificielle afin de transformer les besoins utilisateurs en solutions concrètes à forte valeur ajoutée,<br>• Participer au maintien en conditions opérationnelles des outils développés en collaboration avec les équipes Data Services Factory et métiers,<br>• Former les utilisateurs, animer des démonstrations, et communiquer sur les outils développés.</p><br><br><p>• Vous aimez autant échanger avec les utilisateurs que développer des solutions techniques. Curieux-se et créatif-ve, vous aimez comprendre comment les équipes travaillent au quotidien afin d'identifier des opportunités d'amélioration concrètes.<br>• Vous êtes à l'aise pour aller sur le terrain, observer les activités, animer des échanges et transformer des besoins parfois flous en solutions simples et utiles.</p><br><br><p>Votre profil :<br>• Vous êtes passionné-e par le domaine de l'aéronautique et vous êtes étudiant-e en école d'ingénieur ou en master spécialisé en Data Science ou Intelligence Artificielle.<br>• Vous disposez de connaissances en programmation, en architecture et en analyse des données. Vous souhaitez développer vos compétences en science de la donnée et en intelligence artificielle.<br>• Vous avez une bonne compréhension du fonctionnement des solutions d'IA génératives, comme M365 Copilot ou ChatGPT, et une bonne connaissance du prompt engineering. <br>• Vous faites preuve d'un bon sens du client, tenu des délais et des engagements.<br>• Vous avez développé une agilité, une curiosité et une capacité d'innovation.</p><br><br><br> </div>

<p>Asst Batching Plant Operator / Asst Ice Plant Operator required for the leading Readymix Company in Oman. It is a fully owned subsidiary of a multi-disciplinary Engineering, Contracting and Construction Company, the largest in the private sector in the Sultanate of Oman.</p><p><strong>Desired Candidate Profile</strong></p><p>Fresher can apply - No Experience required</p>

<p>Responsibilities: Follow food safety protocols Maintain cleanliness in kitchen area Prepare meals according to recipes Collaborate with team on menu planning</p>

<p>1. Position : Sr. Quantity Surveyor Tendering Key Responsibilities: Tendering &amp; Estimation: Analyze project drawings, specifications, and other documents to prepare comprehensive cost estimates. Prepare Bills of Quantities (BOQs) in accordance with standard methods of measurement (e.g., POMI, CESMM, NRM). Administer contracts in accordance with the conditions of contract (e.g., FIDIC, Standard Conditions of Contract in Building and Civil Engineering works, etc.). Develop and manage cost plans and tender submissions within deadlines. Identify and quantify risks and opportunities in tenders. Prepare and submit RFQs to subcontractors and suppliers; evaluate quotations for accuracy and competitiveness. Compile material take-offs and cost data for labor, equipment, Subcontract and materials. Prepare tender cost summaries, pricing schedules, and other required documentation. Prepare and Submit Commercial and Technical submission documents with in deadline in coordination with Internal departments such as Planning, Procurement, Engineering, Operations, Finance and HR. Maintain and update a cost database for materials, labor, and equipment. Commercial Analysis: Perform rate analysis for labor, materials, and equipment. Support pricing strategies that align with the companys commercial objectives. Benchmark , estimates against historical data and market trends. Documentation &amp; Compliance: Prepare tender clarifications, technical and commercial queries, and coordinate with client representatives. Ensure all tender submissions comply with legal, contractual, and client requirements. Assist in value engineering and cost-saving initiatives during the pre-contract stage. Laise with finance team for obtain Tender bond. Coordination &amp; Communication: Collaborate with internal departments such as Jr.QS, Planning, Procurement, Engineering, and Operations. Attend tender meetings, site visits, and pre-bid conferences. Liaise with clients, consultants, and JV partners when required. Qualification: Bachelor's Degree in Civil Engineering. Certification in Quantity Surveying is an added advantage. Experience : 10 to 15 Years- Minimum 8 Years GCC Experience ( Oman Experience is Prefer) Salary : R.O 1000 to 1250 ( All Inclusive + Fuel Card) 2. Position : QA/QC Painting Inspector Job Responsibilities: Inspect and monitor all painting and coating activities at site. Ensure surface preparation, blasting, priming and painting are carried out as per approved specifications and procedures. Check environmental conditions such as temperature, humidity and dew point before and during painting. Inspect and verify paint materials, mixing, application and curing. Conduct and record DFT (Dry Film Thickness) and other required coating inspections. Identify painting defects and ensure proper rectification. Prepare inspection reports, checklists and QA/QC documentation. Coordinate with the Site Team, Consultant and Client for inspections and approvals. Raise Inspection Requests (IRs) and follow up on approvals. Ensure compliance with project specifications, approved ITPs, method statements and relevant standards. Assist in identifying and closing NCRs related to painting and coating works. Maintain proper records of all painting inspection and testing activities. Strong knowledge of surface preparation, blasting, coating systems and DFT measurement. Working knowledge and hands-on experience in coating inspection and testing with a Holiday Detector, Salt Test Kit, and Zero Test Plate. Wraparound Coating or Insulation Inspection certification will be an added advantage. Experience working on marine environment projects will be an added advantage. Qualification: BE./B.Tech or Diploma in Civil Engineering. Valid NACE Coating Inspector Level 1 or Level 2 certification or BGAS-CSWIP Painting Inspector certification. Experience : 10 years in QA/QC Painting/Coating inspection. Salary : OMR PHONE_NUMBER 3. Position : Accountant Requirements: ACCA/CA Inter /M.Com graduate or equivalent qualification. 5-8 years of relevant experience in the Construction Industry . Strong knowledge and hands-on experience in Accounts Payable (AP) and Cash Flow Management . Good understanding of general accounting procedures and financial reporting. Candidates currently available in Oman will be preferred. Salary: RO. 450- 550 per month, depending on experience and qualifications. Job Description: Process and verify supplier invoices, subcontractor bills, employee reimbursements, payroll and other payables accurately and in accordance with company policies, contracts, and approval procedures. Prepare and maintain project-wise payment schedules and cash flow forecasts, ensuring timely identification of funding requirements and supporting proactive financial planning. Monitor due dates for all vendor and subcontractor payments, prioritize payments based on contractual obligations and cash availability, and ensure timely settlement to maintain smooth project execution. Perform periodic vendor account reconciliations, resolve invoice discrepancies, obtain statements of account, and ensure all supplier balances are accurate and up to date. Coordinate closely with project execution teams, procurement, stores, and finance to verify supporting documents, monitor project commitments, and maintain accurate project cost allocations. Build and maintain professional relationships with vendors, subcontractors, and internal stakeholders by responding promptly to payment queries and resolving issues effectively. Prepare accounts payable reports, project-wise outstanding liabilities, and cash requirement summaries for management to support decision-making and working capital management. Ensure compliance with company financial controls, approval matrix, tax and statutory requirements, maintain proper documentation, and support internal and external audits. Prepare and maintain daily, weekly, and monthly cash flow forecasts. Monitor actual cash inflows and outflows against approved cash flow projections. Monitor project-related commitments and outstanding liabilities. Maintain proper records of project-wise payables and cash flow requirements. Benefits : 1. Food , Accommodation and Transport : Provided by the company 2. Medical Insurance : Provided by the company 3. Visa : Employment Visa 4. Working Days : 6 days 5. Working hours : 8 hours 6. Age : Below 35 years 7. Contract Period : 2 Years Note : Service Charges are applicable.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Civil Engineering. Certification in Quantity Surveying is an added advantage.</li><li>10 to 15 Years- Minimum 8 Years GCC Experience (Oman Experience is Prefer)</li><li>BE./B.Tech or Diploma in Civil Engineering. Valid NACE Coating Inspector Level 1 or Level 2 certification or BGAS-CSWIP Painting Inspector certification.</li><li>10 years in QA/QC Painting/Coating inspection.</li><li>ACCA/CA Inter /M.Com graduate or equivalent qualification.</li><li>5-8 years of relevant experience in the Construction Industry .</li><li>Strong knowledge and hands-on experience in Accounts Payable (AP) and Cash Flow Management .</li><li>Good understanding of general accounting procedures and financial reporting.</li><li>Candidates currently available in Oman will be preferred.</li></ul>

<p>Dear Doctors, Greetings from Good Fellow Foreign Services</p><p>We have urgent openings in a leading company in Oman they are recruiting Positions- 1. Sr. Ductman 2. QAQC Inspector 3. Procurement Manager 4. Junior Engineer</p><p><strong>Desired Candidate Profile</strong></p><p>Dear Doctors, Greetings from Good Fellow Foreign Services</p><p>We have urgent openings in a leading company in Oman they are recruiting Positions- 1. Sr. Ductman 2. QAQC Inspector 3. Procurement Manager 4. Junior Engineer</p>

<p>Design and deliver IT training programs using MS Office tools. Conduct project management workshops with cloud services focus. Collaborate with clients on customized learning solutions.</p><p><strong>Desired Candidate Profile</strong></p><p>The candidate must be very fluent in Arabic &amp; English language.</p>

<p>We are looking for Sales &amp; Marketing Head with 7 to 10 years of prior experience in Sales &amp; Marketing Operations into Hotels.</p><p><strong>Desired Candidate Profile</strong></p><p>7 to 10 years of prior experience in Sales &amp; Marketing Operations into Hotels.</p>

<p>Lead the execution of Improvement Management process in line with OQ RPI strategic objectives, under Head of Transformation scope, acting as owner of standards / tools for resource planning, prioritization of improvement initiatives, and plans and continuously improve initiatives management procedures, practices, and systems; in order to contribute with Business improvement goals at RPI &amp; Plastics.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Strategic Transformation Leadership</strong></p><p>Drive RPI wide Transformation strategy for strategic priorities, ensuring initiatives deliver measurable value and align with the company long term ambitions &amp; Solomon targets.</p><p>Ensure alignment of initiatives with company objectives, business priorities, and strategic themes.</p><p>Advise senior management on initiative prioritization, sequencing, and interdependencies.</p><p><strong>Governance and Strategic Priority Management</strong></p><p>Act as focal point and governance lead for assigned strategic priorities, own governance delivery and ensure Sponsors and Core Teams meet agreed performance and reporting standards, progress tracking, and value realization.</p><p>Prepare and present comprehensive progress reviews, key risks, and performance insights to the Transformation Steering Committee (TSC).</p><p>Ensure proper documentation, alignment, and accountability for initiatives under each strategic priority.</p><p><strong>Performance Analytics and Value Realization</strong></p><p>Lead initiative performance and value realization assessments, ensuring accurate reporting of financial and operational impact.</p><p>Translate analytical insights into strategic recommendations for decision-makers.</p><p>Benchmark performance and identify improvement opportunities across transformation workstreams.</p><p>Ensure validation of the expected and realized benefits in coordination with BVC</p><p><strong>Framework and Methodology Development</strong></p><p>Develop and enhance the governance framework, templates, and processes for initiative management and performance tracking.</p><p>Drive adoption of best practices and standardization across all transformation activities.</p><p><strong>Stakeholder and Leadership Engagement</strong></p><p>Engage with senior leadership, initiative sponsors, and functional heads to drive ownership and accountability for transformation outcomes.</p><p>Facilitate and coordinate key decision-making forums including steering committees and core team reviews.</p><p>Ensure high-quality, insight-driven materials are presented for executive decision-making.</p><p><strong>Communication and Organizational Engagement</strong></p><p>Lead the preparation of communication materials, presentations, and success stories related to assigned strategic priorities.</p><p>Support organization-wide communication campaigns, workshops, and engagement sessions to build transformation awareness.</p><p><strong>Capability Building and Coaching</strong></p><p>Mentor Analysts and initiative owners, enhancing their understanding of initiative management and value realization.</p><p>Contribute to developing departmental capabilities and improving overall transformation maturity.</p><p><strong>Key interactions</strong></p><p>Internal: OQ RPI Leadership, OMT Functions, Finance, Strategy, PMO, Transformation Office, Strategic Priority Core Teams, Initiative Sponsors</p><p>External: Consultants, benchmarking partners, and industry associations</p><p><strong>Notable Working Conditions</strong>. Office environment, intensive computer screen use, traveling</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education requirements</strong></p><p>Bachelor s degree in Business, Engineering, or Economics</p><p>Language Excellent knowledge of written, read, and spoken English (required) - Arabic - Native (desirable)</p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>10-12 years of experience in transformation management, performance improvement, or strategic project leadership.</p><p>Demonstrated experience in leading cross-functional initiatives and managing governance processes.</p><p>Strong understanding of value realization and performance frameworks</p><p><strong>Soft</strong>:</p><p>Strong leadership and influencing capability across senior levels.</p><p>Strategic and analytical thinking.</p><p>Excellent presentation, facilitation, and stakeholder management skills.</p><p>Ability to coach and mentor others.</p><p>Proactive and structured in managing multiple priorities</p><p><strong>Technical</strong>:</p><p>Expert in initiative governance, value tracking, and performance analytics.</p><p>Advanced proficiency in Power BI, Excel, and performance dashboards.</p><p>Strong knowledge of Lean, Six Sigma, or transformation frameworks.</p><p>Proficient in project and portfolio management tools</p>

<p>Plan and execute Capability Development Coach program for the designated Area at RPI Assets Management, under TL Capability scope s acting as Subject matter expert for the development knowledge, skills, and competencies to Assets Management staff, by: (1) Working closely with individuals and teams to identify their strengths and weaknesses, (2) Develop personalized development plans &amp; solution to build the effectiveness &amp; capability of staff and develop organizational effectiveness and performance, (3) Provide guidance and support to help them achieve their goals; (4) Play role on leadership &amp; Culture coaching/ Enhancement in order to provide a reliable platform for training and ensure that staff is properly assessed while training courses provided would further enhance their capabilities of operations, skills and competencies.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p><strong>Scope</strong></p><p>RPI Assets Management staff</p><p><strong>Needs Assessment</strong></p><p>Design and develop training programs,</p><p><strong>Coaching</strong></p><p>Training Facilitation,</p><p><strong>Monitoring &amp; Evaluation</strong></p><p><strong>Accountabilities:</strong></p><p><strong>Needs assessment</strong></p><p>Assessing the needs of individuals and teams by identifying their strengths, weaknesses, and areas for improvement. This involves conducting assessments, such as performance appraisals, skills assessments, and personality assessments.</p><p>Execute assigned tasks related with the identification of individual and team business related training needs.</p><p><strong>Development planning</strong></p><p>Developing personalized development plans for individuals and teams to address their development needs. This involves identifying the most appropriate learning methods, setting goals, and developing action plans to help individuals and teams achieve their goals. P</p><p>reparation of Individual Development Programs (IDPs) in conjunction with line managers, Training Department and Performance Management team to provide systematic guidelines towards competency enhancements of individuals.</p><p>Support on the development of People Planning, including all learning and development as per IDP, working collaboratively with relevant departments (Training &amp; HR) to meet their set goals.</p><p>Contributes to the development and implementation of ITQAN competency program in order to achieve department goals and objectives.</p><p><strong>Coaching</strong></p><p>Providing guidance and support to individuals and teams to help them develop their skills and competencies. This involves coaching them on their strengths and weaknesses, providing feedback, and helping them identify opportunities for improvement.</p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p>Working pro-actively with Training Department and Third-Party Training Providers to commission/develop appropriate training and interventions to improve and enhance the learning and development offer.</p><p>Coordinates the preparation, implementation, and monitoring of the on the job training and summer programs for students assigned to the area and/or function from various educational institutes in Oman.</p><p>Execute orientation programs for new employees in Maintenance &amp; company visitors etc.</p><p><strong>Training facilitation</strong></p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p><strong>Monitoring and evaluation</strong></p><p>Monitoring and evaluating the progress of individuals and teams to ensure that they are achieving their goals. This involves tracking progress, providing feedback, and adjusting development plans as needed.</p><p>Support in monitoring Staff Development Strategy; ensuring that this complements department strategic direction and business goals &amp; objectives.</p><p>Support on Monitoring operational need &amp; planned solutions on succession planning, talent management and training for department s staff.</p><p>Support on the review of staff performance appraisals to identify skill gaps and carry out Training Needs Analysis (TNA)</p><p>Conducts assessments of staff after completion of training programs to ensure the training objectives have been achieved.</p><p>Support on implementation and evaluation of transition training solutions for operations trainees.</p><p>Support the evaluation of course evaluation forms / feedback and proposes corrective measures to ensure effective / improved training and development results.</p><p>Develops weekly / monthly reports as required by the department.</p><p><strong>Key interactions</strong></p><p>Internal: All TSD Staff (Managers, Team Leaders, Engineers, etc.), Process Trainer, Training Department, ITQAN focal point, Area Manager, HSE &amp; Fire Department and HR</p><p>External: Contractors, Vendors, 3rd Parties, Consultants &amp; Suppliers</p><p><strong>Notable Working Conditions.</strong> Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>Desired Candidate Profile</strong></p>Minimum Qualifications for this position are a University bachelor s degree in engineering or equivalent.in addition, two of the following certifications or equivalent is required: Lean Six Sigma Green Belt, Coaching certificates, Train the trainer.<br>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)<br>5 10 years of experience in Learning &amp; Development, Capability Development, Talent Management, Coaching, or Organizational Development.<br>Experience in facilitating training and coaching programs.<br>Experience working with competency frameworks and workforce development initiatives.<br>Focused on Capability Development Coach in the Oil &amp; Gas / Petrochemical or Refinery Plant.<br>Experience in drafting and improving SOP/ training manuals.<br>Experience of developing and implementing organizational development initiatives.<br>Technical expertise of maintenance procedures, processes, and technologies to effectively design and deliver training programs.<br>Training and development expertise in developing and delivering training programs, including instructional design, training delivery, and evaluation of training effectiveness.<br>Experience in drafting and improving SOP/ training manuals for technical &amp; non-technical skills.<br>Experience of developing and implementing organizational development initiatives<br>Safety and environmental expertise with deep understanding of safety and environmental regulations to ensure that training programs comply with these regulations.<br>Background in Lean mythology and &amp; Capability Development programs in the Oil &amp; Gas / Petrochemical or Refinery Plant.<br>Knowledge of internationally recognized Standard Operating Procedures (SOPs) in a process plant.<br>Knowledge of HR functions.<br>Excellent communication skills to effectively communicate with Assets Management managers, technicians, managers, and other stakeholders to identify training needs, design training programs, and evaluate training effectiveness.<br>Strong analytical skills to evaluate maintenance data and identify training needs, performance gaps, and opportunities for improvement.<br>Demonstrated ability to cooperate with and influence peers.<br>Demonstrated ability to listen and collaborate with others.<br>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.<br>Ability to work collaboratively to develop and deliver appropriate solutions.<br>Demonstrated ability to cooperate with and influence peers.<br>Demonstrated ability to listen and collaborate with others.<br>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.<br>Ability to describe personal strengths and development needs.<br>Ability to work collaboratively to develop and deliver appropriate solutions.<br>Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives.<br>Strong ability to understand department strategic context and work proactively to achieve the organizations highest priorities.<br>Proficiency in M/S Office<br>Computer literacy including MS Office<br>Strong project management skills to effectively manage training programs from start to finish, including planning, budgeting, scheduling, and reporting.<br>Skilled in LEAN<br>Skilled in Change Management<br>Knowledge of Digitalization<br>Ability to describe personal strengths and development needs.<br>Strong ability to build effective working relationships with internal and external stakeholders at all levels, to work collaboratively to achieve objectives.<br>Strong ability to understand department strategic context and work proactively to achieve the organisations highest priorities.<br>Coaching<br>Technical &amp; Soft skills

<p>Mandarin Oriental, Muscat is looking for a Director of Finance to join our Finance team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental, Muscat is an urban resort located in the prestigious Shatti Al-Qurum area of Muscat. The property brings Mandarin Oriental s legendary service and contemporary luxury to the Sultanate of Oman, offering an exceptional collection of guestrooms, suites and residences, distinctive dining experiences, extensive wellness facilities and elegant event spaces.</p><p>About the job</p><p>Based at Mandarin Oriental, Muscat within the Finance Division, the Director of Finance provides strategic financial leadership across the hotel and residences and is responsible for the effective management of all financial and accounting activities. Reporting to the General Manager, the Director of Finance acts as a key business partner to the hotel leadership team, ownership and MOHG Corporate Finance, providing financial insight and guidance to support sound commercial decision-making, sustainable profitability and the long-term financial performance of the property.</p><p>As Director of Finance, you will be responsible for the following duties:</p><ul><li>Lead and oversee all financial and accounting activities for the hotel and residences, ensuring accurate, timely and effective financial management and reporting.</li><li>Direct the development, implementation and maintenance of robust financial controls and accounting procedures in accordance with MOHG policies, generally accepted accounting principles, management agreements and applicable local statutory requirements.</li><li>Act as a strategic business partner to the General Manager and Executive Committee, providing financial insight, analysis and recommendations to support commercial and operational decision-making.</li><li>Lead the annual budgeting and forecasting processes and ensure financial targets are realistic, appropriately challenged and aligned with the strategic objectives of the hotel and residences.</li><li>Monitor financial performance against budget and forecast, analyze variances and trends, and recommend corrective actions and opportunities to enhance profitability.</li><li>Identify opportunities to improve revenue performance, productivity, cost efficiency and overall profitability while maintaining Mandarin Oriental's service and quality standards.</li><li>Ensure the accurate and timely preparation of monthly, quarterly and annual financial statements, management reports, forecasts and other financial information required by hotel management, ownership and MOHG Corporate Finance.</li><li>Maintain strong working relationships with ownership representatives and Corporate Finance and ensure all reporting requirements under the management agreements are fulfilled.</li><li>Oversee cash flow, treasury, working capital and cash management, ensuring appropriate controls are maintained over all hotel funds and financial assets.</li><li>Oversee credit management, accounts receivable, accounts payable and collection processes and ensure appropriate credit policies and procedures are maintained.</li><li>Establish and maintain effective internal controls to safeguard hotel and residences assets against loss, misuse or misappropriation.</li><li>Ensure adequate insurance coverage and appropriate risk-management measures are maintained in accordance with MOHG standards and management agreement requirements.</li><li>Coordinate and oversee internal and external audits, statutory reporting and other financial compliance requirements, ensuring timely resolution of audit findings.</li><li>Ensure compliance with applicable taxation, regulatory and statutory requirements in the Sultanate of Oman.</li><li>Drive continuous improvement across Finance processes, systems, reporting and controls, leveraging technology and data to improve efficiency and the quality of financial information.</li><li>Ensure the confidentiality, integrity and security of financial information and compliance with MOHG information security policies and access-control requirements.</li><li>Lead, coach and develop the Finance team, establishing clear objectives, succession plans and development opportunities to build capability and support colleague career progression.</li><li>Promote a culture of accountability, collaboration, continuous improvement and high performance within the Finance Division.</li><li>Work collaboratively with operational departments to strengthen financial awareness, improve cost management and support achievement of the hotel's business objectives.</li><li>Represent the Finance function as an active member of the hotel leadership team and undertake additional responsibilities as required by the General Manager and MOHG Corporate Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong commercial and financial acumen with the ability to translate financial information into clear business recommendations.</li><li>Proven ability to operate as a strategic partner to senior leadership and influence commercial and operational decisions.</li><li>Strong knowledge of financial reporting, budgeting, forecasting, financial analysis, internal controls, compliance and risk management.</li><li>Excellent analytical and problem-solving capabilities with a high level of attention to detail.</li><li>Strong leadership skills with a proven ability to lead, motivate, coach and develop a high-performing Finance team.</li><li>Excellent communication, interpersonal and presentation skills with the ability to build effective relationships with hotel leadership, ownership, corporate stakeholders and external partners.</li><li>High standards of integrity, confidentiality and professional ethics.</li><li>A proactive, organised and results-oriented approach, with the ability to operate effectively in a dynamic luxury hospitality environment.</li><li>Strong technology orientation and advanced proficiency in Microsoft Excel and financial reporting tools.</li><li>Experience with hospitality systems such as SUN, Hyperion, Opera, Micros and other relevant financial, PMS and POS systems is highly desirable.</li><li>Experience and education<ul><li>Bachelor's degree in Finance, Accounting, Business Administration or a related discipline.</li><li>A professional accounting qualification such as ACCA, CPA, CIMA, CA or equivalent is highly desirable.</li><li>A Master's degree in Finance, Accounting or an MBA would be an advantage.</li><li>Significant progressive experience in Finance and Accounting, preferably within luxury hospitality.</li><li>Previous experience in a senior financial leadership position within a luxury hotel, resort or hospitality environment.</li><li>Demonstrated experience managing budgeting, forecasting, financial reporting, internal controls, audits and commercial financial analysis.</li><li>Experience working within an international luxury hospitality group and/or a hotel management agreement environment would be advantageous.</li><li>Previous experience overseeing both hotel and residences financial operations would be an advantage.</li><li>Excellent written and spoken English; additional languages would be advantageous.</li></ul></li></ul>

<p>Responsible for all tasks related to the Bell Desk and always maintaining guest satisfaction levels to the standard of the hotel and of the group. Under the guidance and supervision of the Bell captain and Chief Concierge and within the limits of established Mandarin Oriental Hotels Group policies and procedures, the BellmanDoorman will ensure that guest will experience a warm welcome, executed smoothly and efficiently, warmer than in any other hotel, guest will further experience an efficient departure that conveys a sense of appreciation and recognition to create lasting positive memories and will provide service which will be stylish, thoughtful and surprising, delivered with attention to detail and grace and reflecting our oriental heritage.</p><p><strong>Responsibilities:</strong></p><p>General:</p><ul><li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li></ul><p>Departmental</p><ul><li>Creates MOWow Moments that surprise and inspire our guests.</li><li>Knows about all the hotels offers and sells them to our guests.</li><li>Being able, and regularly performing, duties of all functions within the Bell Desk such as arrival and departure of our guests (by car and on foot); pick up and transfer of guests from the airport or other locations; handling of luggage; going on errands for our guests; handling the post and package deliveries; general cleanliness in the hotels entrance; handling guest s cars and more.</li><li>Be the first point of contact in terms of guest relations and services.</li><li>Preparing and understanding reports according to MOHG standards</li><li>Be present at the Front Office at the designated shifts and support the Team operationally.</li><li>Being an ambassador of the hotel, both being actively engaging with guests and with colleagues.</li><li>Understands and follows all applicable standards, both in terms of quality, sustainability and FLHSS of the Rooms Division, policies and rules.</li><li>Actively advertises our Fans of MO guest recognition program to our guests.</li><li>Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff.</li><li>Handle all guest complaints and comments tactfully and escalates them in a reasonable and sensitive manner.</li><li>Cooperate and coordinate teamwork with other departments</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>We re Fans. Are you?</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>

<p>The Lead Specialist - Internal Audit is responsible for leading and executing internal audit engagements to evaluate the adequacy and effectiveness of risk management, internal control processes across the organization and financial reliability and ensure compliance with all applicable directives and regulations.</p><p>Main Duties and Responsibilities - Conduct reviews to assess both the accuracy and efficiency of functional areas, assess internal processes and controls and make recommendations for reducing risks when necessary; - Ensure proper implementation of group policies and procedures and applicable requirements; - Execute audit assignments in accordance with the approved yearly audit plan; - Conduct audit fieldworks in line with the audit methodology and ensure proper documentation and supporting evidence are added to the internal audit management system, in accordance with the IA Department s requirements and quality standards; - Conduct proper exit meetings with auditees to validate audit findings; - Draft audit reports to ensure that observations, risks, business impacts, root causes, and recommendations are properly supported, clearly presented, practical, and aligned with the Internal Audit Department s reporting guidelines; - Ensure valid management responses are timely received with clear action plan, owner and implementation timeline; - Act as an objective source of independent advice to ensure validity, legality and goal achievement; - Identify loopholes and recommend risk aversion and cost saving measures; - Document process and prepare audit findings memorandum; - Assist in enhancing the audit methodologies and supporting tools optimizing workflows accordingly; - Support special assignments, investigations, advisory reviews and other management requests; - Build, develop, and maintain strong and professional relationships with key internal stakeholders; - Support the team members when needed to achieve the department s goals; - Demonstrate integrity, objectivity, and confidentiality in all professional interactions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>CIA, CPA, ACCA, CFE, DipIFR, or equivalent professional certification is an advantage.</li><li>Bachelor's degree in Audit, Accounting or any related major</li><li>Minimum 5 7 years of relevant experience in Internal Audit, Risk Management, or Internal Controls.</li><li>Corporate industry experience is mandatory.</li><li>Hands-on experience conducting both financial and operational audits.</li><li>Experience preparing and presenting audit reports in English.</li><li>Flexibility to travel is required.</li></ul>

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through:</p><p>Lead the Help Desk and End User Support</p><p>Lead the IT Service Management</p><p>Lead the IT Infrastructure &amp; Cloud</p><p>Lead IT Back office &amp; Demand</p><p>Lead SAP support services</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><ul><li>Manage day-to-day IT operation services</li><li>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements</li><li>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs</li><li>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services)</li><li>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8</li><li>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered</li><li>Plan and oversee the successful roll-out of IDS service changes into the live environment</li><li>Ensure Configuration Items are identified, accounted, reported, verified and audited.</li><li>Manage and support live application &amp; database technical environment on a day-to-day basis</li><li>Implementation, operational management and ownership of all technical security areas</li><li>Enforce information security procedures &amp; compliance across IT systems &amp; services</li><li>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster</li><li>Oversee the successful roll-out of IT operations projects</li><li>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues.</li><li>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions.</li><li>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture.</li><li>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance.</li><li>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption</li><li>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors &amp; Suppliers</li></ul><p><strong>Notable working conditions:</strong> office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in IT, computer science, Engineering or relent field.</li><li>14 years of relevant experience</li><li>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry)</li><li>Experience of leading cross functional teams delivering IT service and managing IT service</li><li>Experience of working with multiple third-party vendors</li><li>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services.</li><li>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment.</li><li>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable.</li><li>People Leadership / People Management</li><li>Effective communication and interpersonal skills</li><li>A highly analytical and strategic thinker</li><li>Ability to manage and direct activities of others in a multi-project environment</li><li>Ability to build, maintain and extend relationships across the organization</li><li>A strong entrepreneurial flair and commercial acumen</li><li>Ability to perform business and process analysis</li><li>Understanding and experience in administration of large scale networks</li><li>Excellent problem-solving, Analytical and organisational skills</li><li>Proficiency in M/S Office.</li><li>Projects management</li><li>QA / QC Knowledge.</li><li>Contract Administration (Development / Review).</li><li>Structured System Analysis, System Design</li><li>HP networks, Cisco networks.</li><li>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills</li><li>Excellent Project management skills</li><li>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy</li><li>SAP AMS Vendor Management &amp; SLA Governance</li><li>Budget Planning, Financial Control &amp; Cost Management</li><li>Procurement, Contract &amp; Commercial Management</li><li>Demand Management &amp; Portfolio Governance</li></ul><p><strong>Preferred certifications:</strong> Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.)</p>

<p>About the Role The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards. Job Responsibilities 1. Customer Service &amp; Sales Greet customers warmly and assist them in identifying their needs and preferences. Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products. Maintain in-depth knowledge of the store s product range, ongoing promotions, and brand initiatives. Handle customer inquiries and complaints professionally, escalating when necessary. Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis. 2. Store Operations Ensure merchandise is displayed and replenished in accordance with visual merchandising standards. Maintain cleanliness, organization, and overall appearance of the store and fitting rooms. Follow stock management processes, including receiving, price tagging, and storing products. Assist in periodic stock takes, inventory audits, and reporting of discrepancies. 3. Cash Handling Operate the POS (Point of Sale) system efficiently. Accurately process customer transactions, returns, and exchanges. Handle cash and card transactions in compliance with company policies and procedures. 4. Team Collaboration Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives. Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p>Job Requirements Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment. Strong communication, interpersonal, and customer service skills. Confident and proactive approach to selling and achieving sales targets. Good product-learning ability and willingness to develop knowledge of marine and leisure products. Ability to identify customer needs and recommend appropriate products or alternatives. Basic knowledge of POS systems, cash handling, and retail store operations. Good organizational skills with strong attention to detail. Ability to work effectively as part of a team in a fast-paced retail environment. Flexible to work weekends, public holidays, and varied shifts when required. Fluency in English would be an advantage.</p>

<p>Responsible for the shipment, supervision and control of the company's finished products, as well as the statistics of related data. Responsible for collecting, summarizing customer feedback and internal feedback. Complete the response to customer demands, organize and file basic customer information, and cooperate with the department to complete data review and reporting work. Be responsible for organizing the handling of customer product quality complaints, quality incidents and special improvement projects. Regularly summarize and analyze customer complaints, organize relevant departments to summarize experience, promote and track the implementation of improvement actions. Be responsible for receiving customer production supervision and factory audit teams; take the lead in rectifying and improving problems found in customer factory audits. Responsible for the attendance summary of department staff and the collection of office supplies. Complete other tasks assigned by supervisors in a timely manner. Responsible for collecting customers' special quality requirements and inspection specifications, converting them into internal inspection standard and synchronizing them to production and inspection links to ensure the consistency of the whole process. Regularly collect quality data such as customer complaints, returns and audit non-conformities, compile weekly/monthly quality reports, and output quality trend analysis and improvement suggestions to the superior. Conduct quarterly customer satisfaction surveys for key customers, follow up non-urgent quality demands from customers, actively respond to daily quality consultations, and maintain a good customer quality interface relationship.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational requirements: Bachelor's degree or above, Priority given to English major; Proficient in mastering quality knowledge such as the seven major QC techniques and understanding of photovoltaic cell technology. Skill Requirements: Proficiency in office software such as Microsoft Office, familiarity with the usage of relevant system software.In daily work, it is necessary to have smooth Arabic and English communication. CET-6 or equivalent English proficiency certificate</p>

<p>Provides first aid and basic health support for students and staff, maintains medical records, responds to accidents and emergencies, supports health awareness activities, monitors hygiene standards, and coordinates with external medical services when needed.</p>

<p>Role Overview: Revenue Operations is a newly established team within the Customer department. The Revenue Operations team will be a champion for the customer and will play a key role in day-of-departure operations. The Revenue Operations team will support flight disruptions, flight schedule changes, and cancellations to ensure passengers are supported and are rebooked to minimize any impact. This role requires high level coordination with various teams such as IOCC, Ground Operations, Contact Centre, Sales, and any other team concerned to facilitate any situation of irregular operations (IROPS). In addition, this role includes but is not limited to supporting other functions within the commercial department such as Call Centre Support operations, Recovering Online Error booking transactions and assisting with Customer Care complaints. Key Responsibilities: Monitor flight disruptions information from IOCC/Network Planning and proactively coordinate with the department concerned to reduce the disruptions on the affected passengers. Push flight status communication with passengers regarding delays, cancellations, via SMS/email/WhatsApp, and/or any other form of communication available. Coordinate with the airport and/or call center team to process passenger rebooking s, cancellations, and refunds. Maintain accurate records of passenger handling during disruptions for audits, compensation claims, and reporting. Utilize airline systems (Radixx, iPort, Tamima, Zoho etc.) to manage the assigned tasks. Support other commercial functions such as Call Centre &amp; Customer Care with tasks such as (Online Errors, Refunds, INAD Bookings, Outstation Airport Support, Processing complaints).</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minimum 3 years experience working in a Call Centre, airline airport operations, or airline customer service environments. Ability to work under pressure and manage stressful situations with professionalism. Ability to problem-solve Able to work independently with minimal supervision Excellent communication skills verbal and written. Proficiency with airline passenger service systems (Radixx, iPort, etc.) Ability to work 24/7 shifts including weekends and public holidays. Academic certification is an advantage.</p>

<p>An HSE Trainer for oil and gas develops and delivers health, safety, and environmental training programs, conducts worker safety inductions, and ensures operations comply with energy sector regulations and high-risk site standards like PTW, H2S safety, and emergency response</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Training Delivery:</strong> Run classroom and on-site sessions covering site inductions, permit-to-work (PTW), confined space entry, and working at heights.</li><li><strong>Program Design:</strong> Create specialized training materials, presentations, and toolbox talk content tailored to upstream/downstream oil and gas risks.</li><li><strong>Competency Assessment:</strong> Evaluate worker knowledge, identify skills gaps, and track training matrices for employees and contractors.</li><li><strong>Safety Drills:</strong> Facilitate emergency mock drills (fire, H2S release, spill response) and review safety procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor s degree in Occupational Health and Safety, Environmental Science, or Engineering.</li><li><strong>Experience:</strong> 5+ years in HSE, with specific training or field experience in the oil, gas, or petrochemical sector.</li><li><strong>Certifications:</strong> NEBOSH (IGC/Diploma), IOSH, OSHA Trainer, and a recognized Train-the-Trainer (TTT) certificate.</li><li><strong>Core Skills:</strong> Strong public speaking, knowledge of hazard identification (HAZID/JSA), and profound familiarity with lifesaving rules in oilfields'</li></ul>