وظائف مطاعم في مصر

<p><strong>Overview of the company and job</strong></p><p>Pizza Campani restaurant is seeking call center staff</p><p>&nbsp;</p><p><strong>Main responsibilities and duties</strong></p><ul><li>Greeting and handling customer inquiries via phone, email, and chat according to established service standards.</li><li>Understanding customer needs and providing immediate solutions or escalating the issue to the appropriate departments with effective follow-up until the ticket is closed.</li><li>Recording and updating all interactions in the customer relationship management system accurately.</li><li>Professionally handling customer complaints and turning them into opportunities to improve service quality and increase satisfaction.</li><li>Adhering to key performance indicators such as first-contact resolution rate, average wait time, and customer satisfaction score.</li><li>Collaborating with sales, technical, and management teams to provide a seamless customer experience.</li><li>Contributing suggestions to improve workflows and providing periodic reports on trends and common issues.</li></ul><p>&nbsp;</p><p><strong>Qualifications and requirements</strong></p><ul><li>A university degree in related fields is preferred, preferably in communications, management, or social sciences.</li><li>Previous experience in a call center or customer service is a plus, but recent graduates are welcome.</li><li>Proficiency in Arabic fluently, with English proficiency mainly for quick reading and writing preferred.</li><li>Strong verbal and written communication skills, with the ability to handle complex inquiries calmly and professionally.</li><li>Analytical problem-solving skills and the ability to work in a team and handle work pressure positively.</li><li>Proficiency in using CRM software and basic messaging and Microsoft Office/Outlook tools.</li><li>Familiarity with customer service concepts and industry quality standards.</li></ul><p>&nbsp;</p><p><strong>Required skills</strong></p><ul><li>Effective communication and active listening skills.</li><li>Ability to manage time, organize tasks, and follow up accurately.</li><li>Flexibility to handle multiple situations and handle client complaints professionally.</li><li>Ability to work in a full-time shift-based team environment.</li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li>Competitive salary with incentives and monthly performance-based bonuses.</li><li>Opportunities for professional development and ongoing training and advancement within the company.</li><li>A supportive work environment and collaborative team culture with open communication.</li></ul><p>&nbsp;</p><p><strong>Job details</strong></p><p>Location: Giza, Egypt. Type: Full-time. Level: Senior employee. Qualification: University degree (Bachelor's).</p>

<p>Job Overview</p><p>Join our team as a Barista in the Eastern region of Egypt, where we provide exceptional services to our customers and strive to maintain the highest standards of quality and hospitality. We are a company specialized in the cafe and retail sector with a strong presence in the local community, seeking proactive individuals who are interested in the coffee experience and delivering exceptional service.</p><p>Key Responsibilities and Duties</p><ul><li>Effectively greet customers and provide high-quality barista services according to company standards.</li><li>Prepare hot and cold beverages using coffee equipment according to approved recipes and ensure consistency in flavors.</li><li>Prepare and serve hot and cold drinks for customers with regard to dietary restrictions and hygiene and safety instructions.</li><li>Manage coffee stock, essential ingredients, and secondary kitchen equipment while monitoring expiration dates and quality.</li><li>Maintain cleanliness and organization of the work area, coffee equipment, and front area to ensure a safe and appealing work environment.</li><li>Calibrate equipment and ensure readiness at the start of each shift, reporting any technical faults immediately for follow-up.</li><li>Interact politely with students and guests, work as part of a team, and deliver exceptional customer experiences that contribute to brand loyalty.</li><li>Ensure compliance with public health and safety policies and implement quarantine procedures and comply with local labor regulations.</li></ul><p>Qualifications and Requirements</p><ul><li>Education: High school diploma or higher.</li><li>Experience: 1 to 3 years of experience as a barista or in a similar role, preferably in a cafe/restaurant environment.</li><li>Location: Eastern region, Egypt. Ability to travel within the area as per shifts.</li><li>Ability to work part-time with a flexible schedule to suit the team's needs.</li></ul><p>Required Skills</p><ul><li>Excellent customer service skills and ability to handle guidance and criticism positively.</li><li>Strong understanding of recipes and measurement skills and precision in preparing coffee and other beverages.</li><li>Basic knowledge of kitchen cleanliness and occupational safety and adherence to HACCP standards when required.</li><li>Speed in performance while maintaining beverage quality and service during peak times.</li><li>Ability to work in a team and effective communication with customers and colleagues.</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary commensurate with experience and skills.</li><li>Additional job benefits according to company policy and ongoing training programs.</li><li>Opportunities for growth and professional development within the company with potential advancement to future supervisory roles.</li><li>Supportive and motivating work environment with a friendly and cooperative team.</li></ul><p>How to Apply</p><p>Please send your updated resume and a short cover letter outlining your experience in customer service and coffee preparation to the job's dedicated email, mentioning the city and governorate and the required part-time schedule. Please verify the basic requirements and scope of work before applying.</p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Greet and welcome guests with a warm, professional demeanor upon arrival</li> <li>Manage the reservation system and maintain an accurate seating chart</li> <li>Seat guests promptly and ensure optimal table assignments based on party size and preferences</li> <li>Provide guests with menus and communicate current specials or promotions</li> <li>Monitor dining room flow and coordinate with service staff to ensure efficient table turnover</li> <li>Answer guest inquiries regarding menu items, wait times, and restaurant policies</li> <li>Handle guest complaints or concerns with professionalism and escalate to management when necessary</li> <li>Maintain a clean and organized host stand, including reservation books and guest lists</li> <li>Answer incoming phone calls and take reservations with accuracy and courtesy</li> <li>Assist with guest coat check and departure procedures</li> <li>Collaborate with kitchen and service teams to optimise guest experience</li> <li>Adhere to health, safety, and sanitation standards at all times</li> <li>Perform additional duties as assigned by management to support restaurant operations</li> </ul> <h4>Qualifications</h4> <p><strong>Required:</strong></p> <ul> <li>High school diploma or equivalent</li> <li>Proven experience as a Host/Hostess in a restaurant or hospitality setting (minimum 1 year preferred)</li> <li>Excellent communication and interpersonal skills</li> <li>Proficiency with reservation management systems and point-of-sale (POS) software</li> <li>Strong organizational and multitasking abilities</li> <li>Ability to remain calm and professional in a fast-paced environment</li> <li>Physical ability to stand for extended periods and move throughout the dining room</li> <li>Flexibility to work evenings, weekends, and holidays as needed</li> <li>Knowledge of basic health, safety, and sanitation standards</li> </ul> <p><strong>Preferred:</strong></p> <ul> <li>Experience in an upscale or fine dining establishment</li> <li>Familiarity with restaurant operations and service standards</li> <li>Bilingual capabilities</li> <li>Certification in food safety or hospitality customer service</li> <li>Experience with guest management software or reservation platforms</li> <li>Strong problem-solving and conflict resolution skills</li> <li>Demonstrated ability to work effectively as part of a team</li> </ul></p><p></p>

Location: Cairo, Egypt Employment Type: Full-Time<br>We are looking for a highly motivated Senior Leasing Executive – Retail & F&B with a strong track record and established network across retail brands, restaurants, cafés, and F&B concepts.<br>Key Responsibilities<br>* Identify, approach, and secure high-potential retail brands, restaurants, cafés, and F&B operators.* Manage the full leasing cycle from prospecting and presentations through commercial negotiations, lease signing, fit-out coordination, and opening.* Build and maintain a strong pipeline of local and international retailers and F&B concepts.* Actively source established restaurants as well as new, trending, and emerging F&B concepts.* Develop the right retail and F&B tenant mix based on market demand, positioning, customer profile, and commercial objectives.* Negotiate rental rates, revenue share, lease duration, fit-out periods, and other commercial terms.* Maintain strong relationships with retail groups, restaurant operators, franchise owners, and F&B entrepreneurs.* Conduct continuous market mapping to identify new brands, restaurant concepts, cafés, and expansion opportunities.* Monitor competitor malls, retail destinations, restaurant clusters, rental levels, and new market entrants.* Prepare leasing proposals, commercial comparisons, pipeline reports, and management presentations.* Coordinate with Legal, Finance, Technical, Operations, and Marketing teams throughout the leasing and opening process.* Achieve agreed occupancy, leasing revenue, tenant-mix, and store/restaurant opening targets.<br>Qualifications & Experience<br>* Bachelor’s degree in Business Administration, Marketing, Commerce, Real Estate, or a related field.* 4–7 years of leasing experience within shopping malls, retail destinations, or major commercial developments.* Strong hands-on experience in both retail and F&B/restaurant leasing is essential.* Established network within the Egyptian retail, restaurant, café, and F&B market.* Proven ability to source tenants independently and successfully negotiate and close leasing deals.* Strong understanding of rental structures, revenue-share models, lease terms, and tenant-mix strategy.* Good understanding of restaurant and F&B requirements, including location, visibility, outdoor seating, utilities, and operational considerations.* Excellent negotiation, communication, presentation, and relationship-management skills.* Highly target-driven, proactive, commercially minded, and results-oriented.* Excellent Arabic and English.

Company Description Santa Lucia Group of Restaurants is a hospitality group known for delivering memorable dining experiences through quality food, well-crafted beverages, and attentive service. The group operates in vibrant, high-traffic locations and focuses on creating welcoming environments for a diverse range of guests. Team members are encouraged to bring professionalism, creativity, and collaboration to their work. Santa Lucia invests in staff training and development to support growth within the organization. The work culture emphasizes respect, reliability, and a strong commitment to guest satisfaction.<br>Role Description The Head Bartender is a full-time, on-site role based in Cairo, responsible for leading the bar team and ensuring smooth daily operations. This role involves preparing and serving alcoholic and non-alcoholic beverages, overseeing bar setup and closing procedures, and maintaining cleanliness and organization of the bar area. The Head Bartender designs and updates drink menus, manages inventory, and coordinates with suppliers to ensure adequate stock levels. They provide hands-on training and guidance to bartenders, support staff, and new hires, while enforcing safety and responsible service standards. The role also includes handling guest interactions, resolving issues, monitoring cash handling accuracy, and collaborating with restaurant management to support promotions and special events.<br>Qualifications<br> Strong Customer Service skills with the ability to create welcoming, attentive, and efficient guest experiences. Excellent Communication skills to coordinate with team members, interact with guests, and convey information clearly. Solid Food & Beverage knowledge, including cocktail preparation, beverage pairing, and bar menu development. Proven Bartending experience, including mixing drinks, managing bar workflow, and overseeing bar standards. Accurate Cash Handling skills, including operating POS systems, processing payments, and reconciling daily totals. Previous experience in a supervisory or lead bartender role in a busy restaurant or bar environment. Ability to work flexible hours, including evenings, weekends, and holidays as required by operations. Strong organizational and time-management skills, with attention to detail and compliance with health and safety regulations.

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <ul> <li>Responsible to receive guests in any outlet and escort them to tables by standard way.</li> <li>Assigned to work in bars or restaurant.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left in the workstation and hand such belongings over to supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of the products and services in the related field.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Ensure banquet rooms, restaurants, and coffee breaks are ready for service.</li> <li>Ensure proper materials are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.</li> <li>Set tables according to type of event and service standards.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Perform his/her duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Ensure that the services to be offered in all of the restaurants are performed, implemented, and monitored in line with the budget discipline and standards.</li> <li>Coordinate the restaurants and their personnel.</li> <li>Ensure the necessary organisation to achieve the highest service quality in the restaurants.</li> <li>Identify and ensure repair of technical breakdowns.</li> <li>Carry out and monitor preparations of the restaurants on a daily basis.</li> <li>Ensure that preparations are made before service for special occasions and monitor the preparations.</li> <li>Maintain the department’s equipment.</li> <li>Control employees’ compliance with the work schedule, dress code, and hygiene rules.</li> <li>Request the daily material to be used from the storage house.</li> <li>Organise the process to greet customers, seat them at their table, and see them out.</li> <li>Responsible for the training of employees in his/her department and for setting an example to them.</li> <li>Forward the Food and Beverage Manager’s orders to the restaurant personnel.</li> <li>Ensure communication with other departments, sections, and senior managers.</li> <li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities and individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed material, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 5 years of experience in the industry.</li> <li>Foreign language: Intermediate level of English and/or Arabic to communicate and keep track of the technical information in the related field.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Knowledge of products and services in the related field. Expected to integrate and coordinate his/her unit’s operations.</li> </ul></p><p></p>

Company Description New Cairo Foods for Food Investment & El Mohamady Restaurants builds on a heritage that began in 1965 with a single branch in Mansoura, growing into a renowned local restaurant chain. El Mohamady is known for offering a wide variety of dishes on one menu, combining traditional Middle Eastern and Mediterranean flavors with modern culinary concepts. The brand focuses on using carefully selected local lamb and beef to deliver consistent quality and memorable taste. With soups, salads, desserts, and an array of main dishes ranging from classic kebab to butter-aged steak, El Mohamady aims to satisfy diverse preferences. Driven by customer loyalty and a commitment to innovation, the group continues to expand its presence and enhance the dining experience across Egypt. Role Description This is a full-time, on-site Call Center Representative role based in Qesm 2nd El Mansoura. The Call Center Representative will handle inbound and outbound customer calls, respond to inquiries about menu items, orders, delivery, and restaurant services, and provide accurate information in a clear and courteous manner. Responsibilities include resolving customer complaints, updating order details in the system, coordinating with restaurant and delivery teams, and ensuring that each interaction supports a positive customer experience. The role also involves documenting customer feedback, following call center procedures, and meeting performance targets related to response time and customer satisfaction. Qualifications Customer Service Representatives and Customer Support experience, with the ability to manage high call volumes and diverse customer needs. Strong focus on Customer Satisfaction, including problem-solving skills and a commitment to delivering a positive customer experience. Excellent Interpersonal Skills, such as clear communication, active listening, and a respectful, patient approach to customer interactions. Solid Computer Literacy, including basic data entry, use of call center software, and familiarity with common office applications. Proficiency in spoken and written Arabic; English language skills are an advantage. Previous experience in call centers, hospitality, or food and beverage service is preferred. Ability to work on-site in Qesm 2nd El Mansoura with flexibility for shifts, weekends, and holidays as needed. High school diploma or equivalent; additional training in customer service or communication is beneficial.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his or her station.</p> <p>Assigned to work in the restaurant or bars.</p> <p>Prepare the restaurants and bars, taking into account the service flow in these areas.</p> <p>Take and serve orders from customers.</p> <p>Inform customers about order alternatives and encourage the sales of targeted services.</p> <p>Deliver maximum service in each unit, keeping in line with service rules.</p> <p>Prepare the service plates needed throughout service, collect the empty plates, and instruct the bus boys and interns.</p> <p>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his or her supervisors.</p> <p>Comply with the departmental instructions and procedures published by the food and beverage department.</p> <p>Carry out duties according to the practices and operational standards identified by the food and beverage manager.</p> <p>Comply with operational rules.</p> <p>Plan working hours as deemed appropriate by the food and beverage manager. Act according to the weekly work schedule and working hours.</p> <p>Attend the orientation training.</p> <p>Undergo two performance assessments each year.</p> <p>Strive to achieve 100% customer satisfaction.</p> <p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a vocational school or high school diploma. If graduated from high school, certification in the related field is required.</p> <p><strong>Experience:</strong> At least 2 years of experience in the industry.</p> <p><strong>Foreign language:</strong> English is required.</p> <p><strong>Courses and training:</strong> Vocational trainings and seminars.</p> <p><strong>Computer literacy:</strong> Not required.</p> <p><strong>Skills:</strong> Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>JOB FUNCTIONS Lead and oversee the culinary operations of all restaurants aboard the First Nile Boat , with direct responsibility as Chef de Cuisine of the Greek Restaurant and operational oversight of the remaining dining outlets. Manage, train, evaluate, motivate, coach, and develop all Sous Chefs and kitchen teams to ensure Four Seasons standards, culinary excellence, and guest satisfaction are consistently achieved. (20%) Direct menu execution, recipe development, and food quality standards across all outlets. Ensure all dishes are prepared and presented according to established recipes, specifications, and presentation guidelines while maintaining consistency, authenticity, and innovation. Control labor costs and operating expenses through effective workforce planning, scheduling, budgeting, purchasing, and inventory management across all culinary outlets, ensuring financial targets are met without compromising quality. Ensure full compliance with food safety, sanitation, and hygiene standards throughout all kitchens and food preparation areas, in accordance with Four Seasons policies and local regulatory requirements. Maintain the highest levels of cleanliness, organization, and operational readiness. Oversee quality assurance and food cost control systems across all restaurants. Monitor food purchasing, receiving, storage, production, and portion control to ensure consistency, minimize waste, and maintain established culinary standards. Coordinate and communicate effectively with restaurant managers, culinary leaders, and operational departments to ensure seamless service delivery, efficient operations, and alignment with guest experience objectives. Attend and contribute to operational and management meetings as required. Ensure compliance with Four Seasons policies, Category One and Category Two Work Rules, and Standards of Conduct , fostering a culture of accountability, professionalism, and continuous improvement throughout the culinary team. Promote a collaborative and positive work environment , building strong relationships with colleagues, supervisors, and cross-functional departments while supporting the development and succession planning of culinary talent across all outlets.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job. Requires ability to operate computer equipment and other Kitchen systems. Requires reading, writing and oral proficiency in the English language. More than 1 year experience.</p>

B2B Sales Executive – Alexandria (Field) Menuzi Software Solutions<br>We built Menuzi. Now we need the person who'll put it in front of every café and restaurant owner in Alexandria.<br>Menuzi is a menu management system built on one belief: a menu is far more than a list of prices. It's the one thing every guest actually reads, and it speaks for the restaurant. Its story, its identity, what's on tonight and what's sold out, what it cares about and who it's cooking for. It deserves better than a static PDF behind a QR code.<br>With Menuzi, owners stay in control. Change a price, mark a dish sold out, launch a seasonal menu, and it's live everywhere at once: on the QR at the table and on every link they've ever shared. No reprinting, no new QR codes, no waiting on a designer. And with 40+ languages built in, every guest reads it in theirs.<br>The role You own the full sales cycle. Walk into cafés and restaurants across Alexandria, find the person who can say yes, demo Menuzi, sign them up, and get their menu live. A sign-up that never goes live doesn't count; a restaurant using Menuzi does.<br>As owners start finding us online, you'll pick up the inbound too. You'll grow your accounts into bigger plans over time, and you'll bring what owners love, hate, and wish for back to the team. You're our eyes and ears in Alexandria.<br>Who we're looking for You can hold your own with owners. You understand how restaurants run, who really makes the call, and what keeps an owner up at night. Maybe you've sold to hospitality, managed a venue, or sold premium products to business owners. That credibility matters more to us than a polished CV. A hunter. You start conversations with strangers, don't fold at a "no," and chase the next door. Consultative, not pushy. You help owners see what's possible. Organized and self-driven. Nobody hands you a list every morning; you build your own pipeline and follow up relentlessly. Native Arabic speaker, with enough English to work with the team and the product. Comfortable in the field. Your office is Alexandria's cafés and restaurants, not a desk. Bonus: Saa S or software sales experience.<br>Compensation Monthly base plus uncapped commission: a bounty for every restaurant you bring live, and commission that grows with your accounts. Transport and phone/data allowances included. This structure is built for someone who backs themselves to sell; if you're a closer, you'll like the math. We'll walk through the exact numbers during the interview process.<br>Alexandria has thousands of menus waiting to get better. Come help us fix them.— Ibrahim Abdelkareem, Founder, Menuzi

???? Key Responsibilities<br>• Manage day-to-day delivery operations for restaurant partners (B2B).• Monitor courier assignments and ensure SLA compliance.• Manage real-time fleet capacity and optimize delivery routes.• Communicate directly with restaurant partners regarding order status, delays, and resolutions.• Resolve operational issues with couriers and restaurant clients promptly.• Coordinate with vendors and internal teams to ensure smooth service delivery.• Implement and follow new processes related to restaurant operations.• Prepare daily reports covering order volume, courier performance, and restaurant satisfaction.• Ensure compliance with restaurant partner agreements and performance standards.• Track courier attendance and fleet performance in real time.<br>???? Requirements<br>• 1–3 years of experience in B2B logistics/delivery, preferably working with restaurants.• Proven experience managing restaurant partnerships and food delivery operations.• Excellent communication skills and the ability to manage partner expectations.• Willingness to work rotating shifts (AM/PM/Midnight), weekends, and public holidays.• Good knowledge of Excel, Google Drive, and data tracking tools.• Strong problem-solving and organizational skills.• Good understanding of restaurant operations and food delivery processes.• Experience in dispatch management or customer support within the F&B / Logistics sector.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>*&nbsp; Responsible receive guests in any outlet and escort them to tables by standard way.</p><br><p>*&nbsp; Assigned to work in bars or restaurant</p><br><p>*&nbsp; Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>*&nbsp; Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>*&nbsp; Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.</p><br><p>*&nbsp; Comply with the departmental instructions and procedures published by the F&amp;B Department.</p><br><p>*&nbsp; Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>*&nbsp; Comply with operational rules.</p><br><p>*&nbsp; Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>*&nbsp; Attend the orientation training.</p><br><p>*&nbsp; Undergo two performance assessments each year.</p><br><p>*&nbsp; Strive to achieve 100% customer satisfaction</p><br><br>Qualifications<br><br><p>*&nbsp;Education: At least a high school or vocational diploma</p><br><p>*&nbsp;Experience: At least 2 years of experience in the industry.</p><br><p>*&nbsp;Foreign Language: English is required.</p><br><p>*&nbsp;Courses and Training: Vocational trainings and seminars.</p><br><p>*&nbsp;Computer Literacy: Not required.</p><br><p>*&nbsp;Skills: Basic knowledge of the products and services in the related field</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Company Description <br> </b><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant Team and build your career with us.</p> <b><br> </b><div><b>Job Description</b></div> <br> <p>Provides functional assistance and direction to the kitchen operation as assigned. <br> Interacts with individuals outside the restaurant, including, but not limited to clients, suppliers, government officials, competitors and other members of the local community. <br> Coordinates functions and activities with other Food &amp; Beverage department heads. <br> Assists the Executive Chef and the management in supervising the functioning of all kitchen employees, facilities and costs, to ensure Food &amp; Beverage departmental profit is achieved<br> Assists the Executive Chef and the management in controlling and analyzing, on an on-going basis. <br> Conducts, under the guidance of the Executive Chef and the management, such functions as hiring specific levels of employees, employee orientation, coaching and suspension if necessary to ensure appropriate staffing and productivity. <br> Assists the Executive Chef and the management in conducting formal and on-the-job training sessions for kitchen employees. </p> <p>To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the Executive Chef. </p> <p>To demonstrate a working knowledge of fire prevention and to follow the restaurant evacuation plan on hearing the alarm. </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>Provides functional assistance and direction to the kitchen operation as assigned.&nbsp;<br>Interacts with individuals outside the restaurant, including, but not limited to clients, suppliers, government officials, competitors and other members of the local community.&nbsp;<br>Coordinates functions and activities with other Food &amp; Beverage department heads.&nbsp;<br>Assists the Executive Chef and the management in supervising the functioning of all kitchen employees, facilities and costs, to ensure Food &amp; Beverage departmental profit is achieved<br>Assists the Executive Chef&nbsp; and the management in controlling and analyzing, on an on-going basis.&nbsp;&nbsp;<br>Conducts, under the guidance of the Executive Chef and the management, such functions as hiring specific levels of employees, employee orientation, coaching and suspension if necessary to ensure appropriate staffing and productivity.&nbsp;&nbsp;<br>Assists the Executive Chef and the management in conducting formal and on-the-job training sessions for kitchen employees.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><br><p>To handle any guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to the Executive Chef.&nbsp;</p><br><p>To demonstrate a working knowledge of fire prevention and to follow the restaurant evacuation plan on hearing the alarm.&nbsp;</p><br> </div>

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promote the digestive trolley. Spoil our guests with a big smile on your face. Converse with guest in fluent English and be able to entertain with a sensible conversation. Speak at least one other European language. Work towards target revenue per guests and revenue per month. Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation. Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu. Work with head chef on menu and ingredients which are wine friendly. Helps writing the menus in accordance with maitre’d. Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door. Carry out monthly stock control, inventory. Update continuously all stock forms. Be in charge of purchasing the wines and creating the wine list based on the chef recipes. The sommelier handles all wine inventory and management. Waiters are trained by the sommelier on the wine list and successful pairings. Discuss wine orders and their subsequent pricing with Therese Herzog. Make sure wines get returned to suppliers and credits issued for corked and spoiled wines. Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new. deliveries are stored immediately and update on the wine and inventory list Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.) Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests. Become a Herzog wine ambassador. During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked. Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door. Visit other cellar doors and wineries and take along all interested staff. Suggest wine related items which could be sold in the cellar door and restaurant Review all accounting reports before submitted to the financial controller or his delegated for approval. Review the purchase requests & purchase orders (verify the limit). Reconcile the bank accounts on monthly basis. Review the F&B linen, uniform, glassware, and etc. inventory. Analysing the assets and liabilities accounts. Supervising the finance department personnel as detailed in the organization chart<br><br>Qualifications<br><br> Education: At least a high school or vocational diploma Experience: At least 4 years of related work experience following theoretical education. Foreign Language: Sufficient level of English, communicate effectively with guests. Courses and Training: Advanced level of theoretical and practical knowledge. Computer Literacy:<br><br> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p> <h4>Job description</h4> <p><strong>Culinary excellence</strong> – master Japanese cooking techniques, knife skills, and Teppan grill artistry.<br> Prepare premium dishes with precision, flair, and fine dining presentation standards.<br> Work with high-quality ingredients: seafood, meats, and seasonal produce.</p> <p><strong>Guest experience</strong> – deliver interactive cooking performances at the Teppan table.<br> Engage guests with storytelling, cultural insights, and personalized service.<br> Maintain a welcoming, professional demeanor to create memorable dining moments.</p> <p>Proven experience in high-end restaurants or hotels required.<br> Strong communication and presentation skills — blending culinary mastery with performance.</p> <h4>Qualifications</h4> <ul> <li>Minimum 2–5 years experience in Teppanyaki or Asian cuisine.</li> <li>Proven experience in a live cooking/show cooking environment.</li> <li>Strong knife skills and grilling techniques.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong attention to detail and consistency.</li> <li>Good English communication skills (additional languages are a plus).</li> <li>Professional appearance and hygiene standards.</li> <li>Team player with a positive attitude and commitment to customer service.</li> <li>Bachelor's degree or culinary qualification (preferred).</li> <li>Minimum one year experience as Chef de Partie in hotels or restaurants (preferred).</li> </ul></p><p></p>

Company Description Reservya is a growing provider of restaurant services in Egypt and the broader Middle East, supporting dining businesses with tools and solutions that improve operations and customer experiences. The company focuses on helping restaurants optimize reservations, streamline service, and enhance guest satisfaction. Working with Reservya offers exposure to a dynamic hospitality market and the opportunity to contribute to the success of local and regional restaurants. Team members collaborate closely with restaurant partners and internal stakeholders to deliver reliable, practical services tailored to the needs of the food and beverage industry. Role Description This is a full-time hybrid role for a Sales and Secretary position based in Alexandria, Egypt, with some flexibility for work from home. The role involves managing incoming inquiries, answering phone calls and emails, and supporting the sales team with client communication and follow-up. The Sales and Secretary professional will schedule and coordinate meetings, maintain organized records and documentation, and prepare basic reports and presentations. Daily tasks include updating customer information, assisting in drafting proposals and agreements, and ensuring timely responses to restaurant partners. The role also includes general administrative support such as filing, data entry, and coordination between internal teams to ensure smooth operations. Qualifications Strong sales support skills, including client communication, follow-up, and basic negotiation abilities. Solid administrative and secretarial skills such as scheduling, document preparation, filing, and data entry. Proficiency with office software (e.g., word processing, spreadsheets, email, and presentation tools). Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines. Clear and professional communication skills in English; Arabic proficiency is highly beneficial. Customer-oriented mindset with the ability to build positive relationships with restaurant partners. Ability to work effectively in a hybrid environment, combining office presence in Alexandria with remote work. Previous experience in sales support, customer service, or the hospitality/restaurant sector is an advantage. Relevant diploma or bachelor’s degree in Business, Administration, or a related field is preferred.