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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.<br><p><b>Job Description</b></p><br><br><p><b>Key Responsibilities: </b></p><br><br><ul><li>Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.</li><li>Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.</li><li>Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.</li><li>Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.</li><li>Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.</li><li>Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.</li><li>Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.</li><li>Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.</li></ul><p><br><b>Essential Requirements: &nbsp;</b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.&nbsp;</li><li>Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success<i>. </i><i>For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.</i></li><li>Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.&nbsp;</li><li>Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.&nbsp;</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience across therapeutic groups, disease states, account management strategy, and new product launches.</li><li>Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.</li></ul><br><p><b>Leveling Guidelines: </b>the position will be filled at level commensurate with experience.</p><br><br><ul><li><b>Associate Territory Account Specialist:</b> Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.<ul><li><i>Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively.</i></li><li><i>Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.</i></li></ul></li><li><b>Territory Account Specialist:</b> 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li><li><b>Senior Territory Account Specialist:</b> 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between:</p><br><br><ul><li>Associate Territory Account Specialist: $81,200 and $150,800 per year</li><li>Territory Account Specialist: $114,100 and $211,900 per year</li><li>Senior Territory Account Specialist: $132,300 and $245,700 per year</li></ul><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.&nbsp;</p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$132,300.00 - $245,700.00<br><p><b>Skills Desired</b></p><br><br>Account Management, Commercial Excellence, Communication, Compliance (Inactive), Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills (Inactive)<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>OBJECTIVES OF THE PROGRAMME</b><br>The Eastern and Mediterranean Regional Office (EMRO) of World Health Organization aims to enhance financial and quality assurance and stewardship of all resources. The Accountability and Assurance Framework requires an effective internal control structure to ensure the accomplishment of established objectives and goals for operations; the economical and efficient use of resources; the reliability and integrity of information; compliance with policies, plans, procedures, rules, and regulations; and the safeguarding of assets.Financial Management and Assurance (earlier known as Budget and Finance Services), as part of the Departmentof Business Operations (BOS), is entrusted with ensuring full compliancewith WHO's financial regulations and rules, policies and procedures and maintaining strong internal controls to effectively discharge WHO'saccountability obligations to Member States and donors. Assurance is an important component providing confidence that financial transactions are carried out efficiently, effectively and in compliance with all financial rules and regulations.<br><b>DESCRIPTION OF DUTIES</b><br>Risk Assessment: Coordinate and assist with preparation of the regional assurance plan based on overall assessments of operational environment of countries in the region.Plan, conduct and report on in-depth due diligence assessments of Implementing Partners, Government and Non-Government entities.Identify high risk areas and recommend relevant mitigating measures including assurance activities to be implemented during the financial transactions.Management and lead AssuranceProvide day-to-day management and oversight of assurance activities being conducted in the region. Maintain a quality assurance process, , implement and monitor assurance policies, procedures, guidelines and tools to ensure high quality professional assurance activities are performed in the region.Plan, conduct and report on comprehensive on-site verification missions, verification of financial reportsof implementing partners and post audits to assess whether funds transferred to the Implementing Partners are used in accordance with contractual requirements and in compliance to the relevant WHO rules, regulations, policies and procedures. Coordinate engagement of professional assurance providers.Follow up to ensure that recommendations made to address the identified weaknesses are effectively implemented. Support the continuous improvement of processes around programme implementation modalities through the development and enhancement of policies, procedures, guidelines and tools. Capacity Building: Support and facilitate capacity development of staff and implementing partners on programme implementation modalities and learnings from assurance activities in the region through training, workshops, presentations and analysis.Monitoring and Reporting:Prepare reports for Country Offices, Regional Office and HQ as may be required. Perform special reviews andother tasks assigned by the Regional Finance Officer.Perform other related duties including special reviews and analyses.<br><b>REQUIRED QUALIFICATIONS</b><br><b>Education</b><br><strong>Essential</strong>: University degree in finance, accounting, auditing, commerce, business administration or arelevant field with assurance<br><strong>Desirable</strong>: Professional Certification in auditing /accounting, such as Certified Internal Auditor, Certified Public Accountant or Chartered Accountant. Advanced University degree (Master's) in a relevant field (as identified above).<br><b>Experience</b><br><strong>Essential</strong>: A minimum of five years of experience with international exposure in auditing, internal control, risk management or financial management. At least two years of supervisory experience of staff and experience in assessing internal controls and coordinating audit and assurance activities.<br><strong>Desirable</strong>: Experience in WHO with a good understanding ofWHO rules and regulations is an important asset. Audit experience with an international accounting firm will be advantage<br><b>Skills</b><br>Sound knowledge of risk management and internal control principles, tools and techniques and their application.Excellent written and oral communication skills, with proven ability to produce highlevel quality reports for decision makers.Strong sense of impartiality, confidentiality and objectivity.Good analytical skills.Excellent interpersonal skills including the ability to deal effectively with various internal/external partners oncomplex and sensitive matters.Ability to maintain effective working relationships with people of different national and cultural backgrounds.Maturity of judgment, tact, integrity and discretion.<br><b>WHO Competencies</b><br>Teamwork<br>Respecting and promoting individual and cultural differences<br>Communication<br>Producing results<br>Setting an example<br>Creating an empowering and motivating environment<br><b>Use of Language Skills</b><br><strong>Essential</strong>: Expert knowledge of English.<br><strong>Desirable</strong>: Intermediate knowledge of French. Intermediate knowledge of Arabic.<br><b>REMUNERATION</b><br>WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 71,335 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1492 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.<br><b>ADDITIONAL INFORMATION</b><br><ul><li>Staff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework.</li></ul><ul><li>This vacancy notice may be used to fill other similar positions at the same grade level.</li></ul><ul><li>Only candidates under serious consideration will be contacted.</li></ul><ul><li>A written test and/or an asynchronous video assessment may be used as a form of screening.</li></ul><ul><li>In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . Some professional certificates may not appear in the WHED and will require individual review.</li></ul><ul><li>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.</li></ul><ul><li>Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.</li></ul><ul><li>The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.</li></ul><ul><li>Staff members in other duty stations are encouraged to apply.</li></ul><ul><li>WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.</li></ul><ul><li>WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( https://www.who.int/careers/diversity-equity-and-inclusion ) are strongly encouraged to apply.</li></ul><ul><li>Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.</li></ul><ul><li>An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.</li></ul><ul><li>WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.</li></ul><ul><li>Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.</li></ul><ul><li>WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.</li></ul><ul><li>The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.</li></ul><ul><li>Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int .</li></ul><ul><li>WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.</li></ul><ul><li>For information on WHO's operations please visit: http://www.who.int. </li></ul><ul><li>*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.</li></ul><ul><li>In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates </li></ul><br> </div>