وظائف مستشار عقاري - جنوب سيناء مصر

<ul><li>Handle all incoming customer inquiries &nbsp;in-person regarding real estate properties.</li><li>Provide detailed information on available units, prices, payment plans, and project features.</li><li>Coordinate property viewings and site visits for potential clients.</li><li>Maintain updated knowledge of all real estate projects and availability.</li><li>Resolve customer complaints or issues promptly and professionally.</li><li>Maintain and update customer records in CRM systems.</li><li>Assist in the sales process by following up on leads and supporting sales agents when needed.</li><li>Prepare and send necessary documentation such as quotations, booking forms, and contracts.</li><li>Work closely with sales, marketing, and after-sales teams to ensure a seamless customer journey.</li><li>Support the administration of reservations, down payments, and related follow-up processes.</li><li>Provide feedback from customers to relevant departments to improve service quality.</li></ul>

<p>Job Purpose Responsible for collecting maintenance fees from property owners while maintaining positive owner relationships, negotiating payment plans, coordinating with Finance, Customer Service, Operations and Legal, and achieving collection targets.</p><p><strong>Key Responsibilities</strong></p><p>• Manage the full maintenance collection cycle.</p><p>• Follow up owners via calls, emails and meetings.</p><p>• Negotiate payment plans within authority limits.</p><p>• Resolve billing disputes with Finance.</p><p>• Coordinate with Customer Service, Operations and Legal.</p><p>• Update ERP/CRM accurately.</p><p>• Prepare aging, collection and KPI reports.</p><p>• Update owner data.&nbsp;&nbsp;</p><p>• Support legal escalation.</p><p>• Maintain professional communication.</p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><ul><li><p> Bachelor's degree. 3–4 years in real estate/resort collections. </p></li><li><p>Strong Excel, ERP/CRM, accounting basics, negotiation, Arabic and English. </p></li></ul><p><strong>Behavioral Competencies </strong></p><ul><li><p>Negotiation, </p></li><li><p>Emotional Intelligence, Communication, Accountability, Attention to Detail, Problem Solving, Time Management, Target Driven, Resilience. </p></li></ul><p><strong>Working Conditions </strong></p><p>Office and field work inside the resort. Direct interaction with owners. Additional workload during peak seasons when required. </p><p></p>

<ul><li><strong>Follow up the daily - weekly - monthly reports in the site, prepare or approve the timeframe of the projects, follow up on updates and issue recommendations in case of delays.</strong></li><li><strong>Review the inventory of quantities before implementation.</strong></li><li><strong>Preparing and following-up contractor contracts, maintaining project data, and monitoring sub-contractors.</strong></li><li><strong>Follow-up of the external consultants dealing with them, preparing any designs required in the project and approving them during implementation by the consultant, as well as approving the samples according to the specifications and the consultant's approvals.</strong></li><li><strong>Preparing requisitions, following up on purchases, following up on timetables and their relationship to procurement, and developing related reports.</strong></li><li><strong>Change orders and modifications.</strong></li><li><strong>Performance evaluation of contractors and workers.</strong></li><li><strong>The final summary, closing and handing over the project.</strong></li><li><strong>The ability to follow up projects and use presentation skills to show project reports.</strong></li><li><strong>Experience with the site's work in terms of the logical sequence of work.</strong></li><li><strong>Reviewing and coordinating the structural and architectural panels.</strong></li></ul>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revise the project drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all project finishing works are up to the drawing and specifications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares architectural details as and when required for the execution of works.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists Project Manager in review and selection of architectural materials are in compliance with approved material submitting.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Issues all architectural correspondences.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highlights any violations to architectural related issues on site.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attends progress review meetings and co-ordination meetings to assist Project Manager in resolving any site issues such as discrepancies in the project’s drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using design software (such as AutoCAD) to create models and visuals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing site and oversees all operations.</p>