وظائف مستشار عقاري

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>أداء مهام مكتبية عامة لدعم قسم المبيعات والتسويق (على سبيل المثال: حفظ الملفات، إرسال رسائل بريد إلكتروني، الكتابة، الفاكس، النسخ). إعداد المستندات المرتبطة بالمبيعات طوال عملية البيع (على سبيل المثال: المقترحات، العقود، أو أوامر الفعاليات الحفلية). تعزيز الوعي بصورة العلامة التجارية داخلياً وخارجياً. تجميع المواد وتشكيل حزم المعلومات (على سبيل المثال: الكتيبات، المواد الترويجية). استخدام تقنيات المبيعات التي تعظم الإيرادات مع الحفاظ على ولاء النزلاء الحالي لــ Marriott. إدخال المعلومات واسترجاعها ومصالحتها والتحقق منها (على سبيل المثال: العمولات، العملاء المحتملون، الأطراف الثالثة) في البرمجيات ذات الصلة بعملية البيع. الإجابة على أسئلة النزلاء حول مرافق الفندق وخدماته (على سبيل المثال: ساعات العمل، الأسعار وأنواع الغرف، الباقات، العروض، الترفيه، المطاعم، الفعاليات الخاصة). العمل كنقطة اتصال للعملاء والتواصل معهم عبر الهاتف والبريد الإلكتروني للرد على الأسئلة والطلبات. الالتزام بجميع سياسات وإجراءات الشركة؛ التأكد من أن المظهر والزي موحدان ومهنيان؛ الحفاظ على سرية المعلومات الملكية؛ حماية أصول الشركة. الترحيب بجميع النزلاء والاعتراف بهم وفق معايير الشركة؛ توقع وتلبية احتياجات خدمة النزلاء؛ شكر النزلاء بتقدير حقيقي. التحدث مع الآخرين بلغة واضحة وبالمهنية؛ إعداد ومراجعة الوثائق المكتوبة بدقة وبشكل كامل؛ الإجابة على الهواتف وفق آداب الاستقبال المناسبة. تطوير وصيانة علاقات عمل إيجابية مع الآخرين؛ دعم الفريق للوصول إلى أهداف مشتركة؛ الاستماع والاستجابة بشكل مناسب لاهتمامات الزملاء. الامتثال لتوقعات ومعايير ضمان الجودة. نقل ورفع وحمل ودفع وسحب ووضع الأشياء التي تزن 10 أرطال أو أقل دون مساعدة. أداء واجبات وظيفية أخرى معقولة حسب طلب المشرفين.</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><p>التعليم: شهادة الثانوية العامة أو ما يعادلها.</p><p>الخبرة العملية ذات الصلة: خبرة عمل ذات صلة لا تقل عن سنة واحدة.</p><p>الخبرة الإشرافية: لا توجد خبرة إشرافية.</p><p>الرخصة أو الشهادة: لا شيء</p><p></p></section>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p><br></p> <p> </p> <p> <b>دور مدير الموارد البشرية والثقافة (مدير عام مسؤول عن الموارد البشرية والثقافة):</b> </p> <p>نحن حالياً أمام فرصة لـ <b>مدير الموارد البشرية والثقافة (مدير عام مسؤول عن الموارد البشرية والثقافة)</b> للانضمام إلى فريق افتتاح منتجع Four Seasons Resort and Residences Red Sea في جزيرة الشورى! </p> <p> </p> <p>هذا الدور يُبلِّغ إلى مديرنا العام، مع خط تقريبي تقريبي إلى مدير الموارد البشرية والثقافة الإقليمي وسيكون مسؤولاً عن قيادة استراتيجية الموارد البشرية والثقافة والتعلم وتنفيذها للـ <b>منتجع Four Seasons Resort and Residences Red Sea في جزيرة الشورى</b>؛ وتقديم دعم الموارد البشرية والثقافة بهدف عام يتمثل في أن يُنظر إلى الفندق كصاحب العمل المفضل في وجهتك. </p> <p> </p> <p>ستكون سفير الثقافة لقاعدة القاعدة الذهبية في كل إجراء يتخذه الموظف في فندقك وستشمل المسؤوليات تعزيز المواهب العليا ودعم التخطيط الخلفي، ودعم الفندق كشريك أعمال، وتوثيق العلاقات مع الآخرين كك Converter مدرب، ودعم وقيادة مبادرات الموارد البشرية والثقافة المؤسسية، ودعم التوظيف والاختيار والتعريف والتطوير بنشاط، وتقييم فعالية برامج ومبادرات الموارد البشرية والثقافة، وتحليل اتجاهات التعويض والمزايا لضمان توازن بين التكلفة وتجربة الموظف. كما ستكون مسؤولاً أيضًا عن تطوير جودة وتجربة التعلم في المنشأة؛ وتقديم التعلم والتطوير في مكان العمل، وبرامج تحسين الأداء، والمبادرات التي تحقق أقصى نجاح تجاري على المدى الطويل. </p> <p> </p> <p> <b>مرشحنا المثالي لمنصب مدير الموارد البشرية والثقافة سيملك:</b> </p> <p>شغف بالناس وإدارة المواهب والتعلم، وسيكون شريك أعمال؛ ذو رؤية استراتيجية وفطنة أعمال قوية، وفهم لاحتياجات التشغيل والقدرة على المساهمة في الاستراتيجيات والقرارات التشغيلية للفندق، ومُحفِّزاً للتغيير ويدافع عن الموظفين. </p> <p> </p> <p> </p> <p><br></p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نبحث عن مشرف حجوزات دقيق ومرتكز على العميل للانضمام إلى فريق الضيافة لدينا في الجونة - الغردقة، مصر. في هذا الدور الإشرافي، ستشرف على عمليات الحجوزات، وتقود فريق وكلاء الحجوزات، وتضمن تقديم خدمة استثنائية لضيوفنا. ستتولى مسؤولية إدارة الحجوزات اليومية، الحفاظ على كفاءة التشغيل، وتعزيز بيئة عمل داعمة تركز على رضا العملاء والتميز التنظيمي. أشرف وأدِر الأنشطة اليومية لفريق الحجوزات، مع الالتزام بسياسات الشركة ومعايير الخدمة راقب أنظمة الحجوزات وعملياتها لتعظيم الكفاءة والدقة في إدارة الحجز تعامل مع الاستفسارات المعقدة للعملاء وحل المشكلات المرتبطة بالحجوزات بمهنية وتعاطف درّب، ثمرب، وقدم تغذية راجعة للأداء لموظفي الحجوزات دعم تطورهم المهني حلل بيانات الحجوزات والاتجاهات لتحديد فرص تحسين العمليات وتحقيق وفر في التكاليف حافظ على سجلات ووثائق دقيقة لجميع الحجوزات وتفاعلات العملاء تواصل معDepartments أخرى بما في ذلك الاستقبال، والتنظيف، والإدارة لضمان تجارب ضيف سلسة امتثل لإجراءات الشركة ومعايير الصناعة الفندقية إدارة فترات الذروة وجداول العمال للحفاظ على جودة الخدمة خلال مواسم الطلب العالي توليد تقارير حول مقاييس الحجوزات، أداء الفريق، ومؤشرات الأداء التشغيلية لعرض الإدارة</p></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><ul><li>خبرة لا تقل عن 2-3 سنوات في الحجوزات أو في بيئة فندقية</li><li>خبرة إشرافية أو قيادة فريق مثبتة</li><li>إتقان أنظمة إدارة الحجوزات وبرامج إدارة الممتلكات الفندقية</li><li>مهارات تواصل وتفاعل بين شخصية قوية مع القدرة على قيادة وتحفيز فريق</li><li>اتجاه قوي لخدمة العملاء وقدرات حل المشكلات</li><li>تنظيم استثنائي ومهارات إدارة الوقت</li><li>دقة في إدخال البيانات وحفظ السجلات</li><li>القدرة على تعدد المهام والعمل بفعالية في بيئة سريعة الإيقاع</li><li>شهادة الثانوية أو ما يعادلها؛ يفضَّل شهادة أو تدريب في الضيافة</li><li>إتقان الإنجليزية؛ تعدد اللغات (العربية مفضلة) ميزة</li><li>معرفة بسوق الغردقة السياحي ومعايير صناعة الضيافة إضافة</li></ul><p></p></section>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>ملخص المنصب: مساعدـة الأقسام الأخرى عند الحاجة لضمان خدمة مثلى لضيوفنا. الحفاظ على نظافة مناطق العمل على مدار اليوم، مع تطبيق إجراءات النظافة أثناء العمل. الوقوف أو الجلوس أو المشي لفترة طويلة من الزمن أو طوال نوبة العمل. قراءة والتحقق بصرياً من المعلومات بمختلف التنسيقات (مثلاً الطباعة الصغيرة). إدخال وتحديد معلومات متعلقة بالعمل باستخدام أجهزة الحاسوب و/أو أنظمة نقاط البيع. تبادل المعلومات مع موظفين آخرين باستخدام أجهزة إلكترونية (مثل جهاز الصفّار وراديو ثنائي الاتجاه، البريد الإلكتروني). إشراك الضيوف في محادثة حول إقامتهم وخدمات المنشأة والمعالم/العروض في المنطقة. اتباع جميع سياسات وإجراءات السلامة والأمن في الشركة؛ الإبلاغ عن الحوادث والإصابات وظروف العمل غير الآمنة للمدير؛ وإكمال برامج السلامة والتدريب والشهادات. اتباع جميع سياسات وإجراءات الشركة، والتأكد من أن الزي والمظهر الشخصي نظيفان واحترافيان، والحفاظ على سرية المعلومات الملكية، وحماية أصول الشركة. الترحيب بالضيوف والاعتراف بهم وفقاً لمعايير الشركة، وتوقع وتلبية احتياجات خدمة الضيوف، ومساعدة الأفراد ذوي الإعاقات، وشكر الضيوف بتقدير حقيقي. التحدث مع الآخرين بلغة واضحة ومهنية، وإعداد ومراجعة الوثائق المكتوبة بدقة وبشكل كامل، والرد على الهواتف بنُطق وباستخدام آداب الاتصالات المناسبة. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين، ودعم الفريق للوصول إلى أهداف مشتركة، والاستماع والاستجابة بما يتناسب مع مخاوف بقية الموظفين. التحريك والرفع وال carried والدفع والسحب وضع أشياء تزن 10 أرطال أو أقل بدون مساعدة. أداء واجبات وظيفية أخرى معقولة كما يطلب من قبل المشرفين.</p></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><p>التعليم: شهادة الثانوية العامة أو ما يعادلها من GED.</p><p>الخبرة العملية ذات الصلة: خبرة عملية ذات صلة لا تقل عن سنة واحدة.</p><p>الخبرة الإشرافية: لا توجد خبرة إشرافية.</p><p>الرخصة أو الشهادة: لا شيء</p><p></p></section>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>الملخص الوظيفي: أداء مهام مكتبية عامة لدعم قسم المبيعات والتسويق (مثلاً: الأرشفة، إرسال الرسائل الإلكترونية، الطباعة، الإرسال بالفاكس، النسخ). إعداد وثائق مرتبطة بالمبيعات خلال عملية البيع (مثلاً: المقترحات، العقود، أو أوامر فعاليات البوفيه). تعزيز الوعي بصورة العلامة التجارية داخلياً وخارجياً. جمع المواد وتجميع حزم المعلومات (مثلاً: الكتيبات، المواد الترويجية). استخدام تقنيات البيع لتعظيم الإيرادات مع الحفاظ على ولاء الضيوف الحالي لدى ماريوت. إدخال واسترجاع وتطابق والتحقق من المعلومات (مثلاً: العمولات، العملاء المحتملين، الأطراف الثالثة) في البرمجيات المعنية بعملية البيع. الإجابة على أسئلة الضيوف حول مرافق/خدمات الملكية (مثلاً: ساعات العمل، الأسعار وأنواع الغرف، الحزم، العروض، الترفيه، المطاعم، الفعاليات الخاصة). العمل كنقطة اتصال للعملاء والتواصل معهم هاتفياً وبالبريد الإلكتروني للرد على الأسئلة والطلبات. الالتزام بجميع سياسات وإجراءات الشركة؛ التأكد من مظهر موحد وشخصي نظيف واحترافي؛ الحفاظ على سرية المعلومات الخاصة؛ حماية أصول الشركة. الترحيب والاعتراف بجميع الضيوف وفقاً لمعايير الشركة؛ التنبؤ بخدمات الضيوف وتلبيتها؛ شكر الضيوف بتقدير واقعي. التحدث مع الآخرين بلغة واضحة ومهنية؛ إعداد ومراجعة الوثائق المكتوبة بدقة وبشكل كامل؛ الرد على الهواتف باستخدام آداب الاتصالات المناسبة. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين؛ دعم الفريق للوصول إلى أهداف مشتركة؛ الاستماع والرد بشكل مناسب على مخاوف موظفين آخرين. الالتزام بتوقعات ومعايير ضمان الجودة. نقل، رفع، حمل، دفع، سحب، ووضع أشياء بوزن أقل من أو يساوي 10 أرطال دون مساعدة. أداء مهام وظيفية معقولة أخرى كما يطلبه المشرفون.</p></div></section><section><p class="heading">المرشح المطلوب</p><p class="paragraph"></p><ul><li>التعليم: شهادة الثانوية العامة أو ما يعادلها (G.E.D).</li><li>خبرة عمل ذات صلة: لا تقل عن سنة خبرة عمل ذات صلة.</li><li>الخبرة الإشرافية: لا خبرة إشرافية.</li><li>الرخصة أو الشهادة: لا شيء</li></ul><p></p></section>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>تطوير وتنفيذ استراتيجيات علاقات النزلاء وإدارة علاقات العملاء إقليمياً عبر جميع الفنادق في مجموعة Rixos وAll Inclusive Collection في مصر</p><p>ضمان تقديم تجربة نزلاء استثنائية في كل مرحلة من مراحل رحلة النزيل</p><p>الإشراف على معالجة النزلاء كبار الشخصيات، والخدمات المخصصة، وطلبات النزيلين الخاصة</p><p>إدارة وتحسين إجراءات التعامل مع شكاوى النزلاء واسترداد الخدمات</p><p>مراقبة درجات رضا النزلاء (مثلاً الاستبيانات، التقييمات عبر الإنترنت) وتنفيذ التحسينات</p><p>قيادة تنفيذ نظام CRM وضمان الاستخدام الفعال لبيانات النزلاء عبر الممتلكات</p><p>تطوير برامج ولاء النزلاء واستراتيجيات التفاعل المخصصة</p><p>ضمان اتساق معايير خدمة النزلاء عبر جميع ملكيات الفنادق</p><p>تدريب وتطوير فرق علاقات النزلاء لتقديم خدمة فاخرة ومتميزة</p><p>تحليل اتجاهات تغذية النزلاء المرتجعة وتنفيذ تحسينات تشغيلية</p><p>التعاون مع فرق العمليات والمبيعات والتسويق والإيرادات لتعزيز تجربة النزيل</p><p>إدارة سمعة العلامة عبر منصات الإنترنت وقنوات التقييم</p><p>تطوير إجراءات تشغيل قياسية لأنشطة علاقات النزلاء وCRM</p><p>ضمان دقة تحديد النزيل وبياناته لإيصال خدمة مخصصة</p><p>قيادة مبادرات لتحسين الاحتفاظ بالنزلاء وزيادة معدل الزيارات المتكررة</p><p>دعم مشاريع ما قبل الافتتاح لإرساء أطر وخدمات تجربة النزيل</p><p>تنسيق الفعاليات الخاصة ووصول كبار الشخصيات وإقامات النزلاء من أصحاب الأثر العالي</p><p>ضمان التميز في استرداد الخدمة في حالات النزلاء الحرجة</p><p>تقديم تقارير عن أداء رضا النزلاء ورؤى CRM وخطط التحسين إلى نائب الرئيس للعمليات</p><p>الابتكار المستمر لاستراتيجيات تجربة النزيل لزيادة ولاء العلامة العاطفي وارتباط النزيل بالعلامة</p></div></section><section><p class="heading">الملف المطلوب للمرشح</p><p class="paragraph"></p><ul><li>8-15+ سنوات من الخبرة في علاقات النزلاء، عمليات الضيافة، أو إدارة CRM</li><li>المطلوب وجود 5 سنوات على الأقل في دور قيادي إقليمي رفيع أو عبر عدة ممتلكات في تجربة النزلاء</li><li>خبرة قوية في فنادق فاخرة أو عمليات منتجعات شاملة الخدمات</li><li>خبرة مثبتة في أنظمة CRM وبرامج ولاء النزلاء واستراتيجيات تجربة العملاء</li><li>فهم قوي لاسترداد الخدمة، إدارة الشكاوى، ومقاييس رضا النزلاء</li><li>قيادة ممتازة، مهارات اتصال وتعامل بين الأشخاص</li><li>مهارات تحليلية قوية في تفسير تعليقات النزلاء وبيانات التجربة</li><li>الطلاقة في الإنجليزية؛ ويفضل لغات أخرى</li></ul><p></p></section>

<section><p class="heading jdMain">وصف العمل</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>أداء مهام مكتبية عامة لدعم المبيعات والتسويق (على سبيل المثال: الأرشفة، إرسال البريد الإلكتروني، الكتابة، الفاكس، النسخ). إعداد مستندات متعلقة بالمبيعات طوال عملية البيع (على سبيل المثال: الاقتراحات، العقود، أو أوامر الحدث الحفلي). تعزيز الوعي بصورة العلامة التجارية داخلياً وخارجياً. جمع المواد وتجميع حزم المعلومات (على سبيل المثال: الكتيبات، المواد الترويجية). استخدم تقنيات المبيعات التي تعظم الإيرادات مع الحفاظ على ولاء الضيوف الحاليين لماريوت. إدخال، استرجاع، تسوية، والتحقق من المعلومات (على سبيل المثال: العمولات، العملاء المحتملين، الأطراف الثالثة) في البرامج المشاركة في عملية المبيعات. الإجابة عن أسئلة الضيوف حول مرافق/خدمات المنشأة (على سبيل المثال: ساعات العمل، الأسعار وأنواع الغرف، الباقات، العروض الترويجية، الترفيه، المطاعم، الأحداث الخاصة). العمل كنقطة اتصال للعملاء والتواصل معهم عبر الهاتف والبريد الإلكتروني للرد على الأسئلة والطلبات. الالتزام بجميع سياسات وإجراءات الشركة؛ ضمان أن تكون المظهر والزي موحدين ومهنيين؛ الحفاظ على سرية المعلومات الملكية؛ حماية أصول الشركة. الترحيب بالضيوف واعتبارهم وفق معايير الشركة؛ توقع وتلبية احتياجات خدمة الضيوف؛ الشكر للضيوف بتقدير حقيقي. التحدث مع الآخرين بلغة واضحة ومهنية؛ إعداد ومراجعة المستندات المكتوبة بدقة وبشكل كامل؛ الرد على الهواتف باستخدام آداب مناسبة. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين؛ دعم الفريق لتحقيق أهداف مشتركة؛ الاستماع والاستجابة بشكل مناسب لقلق بقية الموظفين. الامتثال لتوقعات ومعايير ضمان الجودة. التحرك والرفع والدفع والسحب ووضع الأشياء التي تزن أقل من أو تساوي 10 أرطال دون مساعدة. أداء مهام وظيفية معقولة أخرى حسب طلب المشرفين.</p></div></section><section><p class="heading">الملف المرغوب فيه للمرشح</p><p class="paragraph"></p><ul><li>التعليم: شهادة الثانوية العامة أو ما يعادلها.</li><li>الخبرة العملية ذات الصلة: خبرة عملية لمدة لا تقل عن سنة.</li><li>الخبرة الإشرافية: لا يوجد خبرة إشرافية.</li><li>الرخصة أو الشهادة: لا شيء</li></ul><p></p></section>

1- Job Purpose The Mortgage Sales Supervisor is responsible for leading and managing the actual sales activities of the mortgage business through direct customer engagement, pipeline management, and daily sales execution. The role focuses on achieving sales targets, generating qualified business opportunities, maintaining strong customer relationships, and ensuring smooth execution of the mortgage sales process in alignment with company objectives, credit policies, and regulatory requirements. The Mortgage Sales Supervisor plays a hands-on role in driving mortgage sales production, supporting field sales activities, and ensuring high-quality customer service while maintaining compliance standards and portfolio quality.2- Duties & Responsibilities Sales Execution & Customer Acquisition:The Mortgage Sales Supervisor is responsible for driving the actual mortgage sales process and achieving assigned sales targets through direct customer acquisition and relationship management. The role includes identifying potential customers, promoting mortgage products, conducting customer meetings, and managing the sales pipeline from lead generation until loan disbursement. In this capacity, the Mortgage Sales Supervisor executes the company’s mortgage sales plans within assigned markets and customer segments. This includes handling direct sales activities, following up on leads generated through developers, brokers, corporate channels, and referrals, while ensuring strong conversion rates and customer satisfaction. The role requires continuous follow-up with customers to ensure timely document collection, application completion, and smooth coordination with internal departments. Team Supervision & Daily Operations:The Mortgage Sales Supervisor is responsible for supervising day-to-day sales activities and ensuring proper execution of sales plans and operational processes. The role includes monitoring sales performance, tracking pipeline progress, ensuring adherence to company policies, and supporting sales officers in achieving their targets. The role requires providing ongoing guidance, coaching, and support to the sales team to improve productivity, product knowledge, customer handling, and sales techniques. The Mortgage Sales Supervisor is also responsible for reporting sales performance, identifying challenges impacting execution, and escalating operational issues when required. Business Development & Relationship Management:Build and maintain strong working relationships with key business partners and referral sources within the real estate ecosystem, including:· Property Developers: Coordinate with developers to generate customer referrals and support project-based mortgage opportunities.· Real Estate Agencies/Brokers: Maintain active communication and follow-up to maximize referral business and customer acquisition.· Corporate Clients: Support mortgage programs targeting employees of corporate entities and strategic partners.· Customer Relationship Management: Ensure high standards of customer service and maintain long-term customer relationships to enhance retention and referral opportunities. Performance Monitoring & Compliance:The Mortgage Sales Supervisor is responsible for ensuring that all sales activities are conducted in compliance with company policies, credit guidelines, and regulatory requirements. The role includes maintaining portfolio quality, ensuring accurate customer information, and preventing mis-selling practices or policy violations. The role also contributes to monitoring sales productivity, pipeline quality, and customer feedback to support continuous improvement in sales performance and service delivery. Job Requirements· Bachelor’s degree in Finance, Economics, Business Administration, Sales, or a related field, with minimum experience of 3 Years in financial services or mortgage sales.· Experience in direct sales activities and customer acquisition within banking, mortgage, or financial services sectors.· Good understanding of the Egyptian mortgage market, consumer lending products, and customer buying behavior.· Strong sales and negotiation skills with the ability to achieve assigned targets.· Ability to manage customer relationships and maintain high service standards.· Good communication and presentation skills in both Arabic and English.· Ability to work under pressure and manage multiple sales opportunities effectively.· Integrity, ethical conduct, and commitment to compliance and company policies.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit <strong>https://careers.accor.com/</strong><br>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS"</strong></p><br><br>Job Description<br><br><p>Fairmont Hotels is seeking a professional and gracious Hostess to join our Fairmont Gold team in Cairo, Egypt. As a Hostess, you will be the first point of contact for our guests, setting the tone for their exceptional experience at our luxury property. This role requires a warm, welcoming demeanor combined with impeccable organizational skills and a commitment to delivering outstanding service in a fast-paced, upscale hospitality environment.</p><br><ul><li>Greet guests with genuine warmth and professionalism upon arrival, creating a positive first impression</li><li>Manage reservation systems and maintain accurate guest records and seating arrangements</li><li>Coordinate with front-of-house and kitchen staff to ensure seamless guest flow and optimal dining experiences</li><li>Seat guests promptly while considering special requests, accessibility needs, and dining preferences</li><li>Provide guests with menus, answer inquiries about dining options, and communicate wait times clearly and courteously</li><li>Handle guest concerns and complaints with empathy and professionalism, escalating issues when necessary</li><li>Maintain the host stand area in an organized and professional manner</li><li>Assist with special events, functions, and VIP guest services as required</li><li>Monitor restaurant capacity and manage waitlists efficiently during peak service periods</li><li>Communicate effectively with team members to support overall operational excellence</li><li>Uphold Fairmont Gold service standards and brand values in all guest interactions</li></ul><br>Qualifications<br><br><ul><li>Proven experience as a Hostess or in a similar front-of-house role in a luxury hotel or fine dining establishment</li><li>Exceptional interpersonal and communication skills with the ability to engage guests from diverse backgrounds</li><li>Strong organizational and time management abilities with the capacity to multitask in a busy environment</li><li>Proficiency with reservation and point-of-sale systems</li><li>Professional appearance and demeanor consistent with luxury hospitality standards</li><li>Ability to remain calm, composed, and solution-focused under pressure</li><li>Multilingual capabilities (preferred, particularly Arabic and English)</li><li>Knowledge of hospitality protocols and fine dining service standards</li><li>Strong problem-solving skills and guest-centric mindset</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li><li>Cultural awareness and sensitivity to international guests</li></ul><br>Additional Information<br><br><p><strong>Hotel Overview:</strong>&nbsp;&nbsp;Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p><br><p><strong>Physical Aspects of Position (include but are not limited to):&nbsp;</strong></p><br><ul><li>Constant standing&nbsp;and walking throughout shift.</li><li>Occasional ascending or descending stairs and ramps.</li></ul><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>Greets guests and escorts them to their rooms.<br> Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.<br> Maintains proper records of deliveries and pick-ups. (40%)<br> Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. (20%)<br> Greets all guests passing through lobby and offers them assistance. (10%)<br> Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)<br> Works harmoniously and professionally with co-workers and supervisors. (10%)<br> Performs shoeshine service; picking up shoes from the guest room, cleaning and polishing them and returning them to the guest. (5%)<br> Performs errands for guests and the hotel that may require local travel off of the hotel property. (5%)</p> <h4>What you will do</h4> <ul> <li>Provide a high level of cleanliness in the lobby and luggage storage room.</li> <li>Assist guests at the Concierge Desk.</li> <li>Assist with responsibilities and duties in the absence of or during heavy volume in the areas of Door Staff and Valet Staff.</li> </ul> <h4>What you bring</h4> <ul> <li>Minimum level of hospitality experience is required; previous experience in 5-star luxury hotels is preferred.</li> <li>Good level of English skills in reading, speaking, and writing.</li> <li>Good physical condition is preferred.</li> <li>Ability to work different shifts.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> </ul> <h4>Schedule & hours</h4> <ul> <li>Full shift (not part-time).</li> <li>9 hours a day including one hour break.</li> <li>Vacation plan according to the resort policies and procedures.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Maximize hotel revenue, profit and market share through development and implementation of successful inventory and pricing strategies, based on the evaluation of current and anticipated market conditions.<br>We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents.&nbsp;<br><br><br><strong>Forecasting and Budgeting:</strong><br><br><ul><li>Actively take part of the Room’s Annual Budget and Business Plan preparation and presentation<br></li><li>Produce an accurate room Revenue forecast for the upcoming 12 months. Prepare the forecast at the day / segment level for upcoming 90 days.<br></li><li>Hold a strong leadership role in the monthly Forecast Meeting<br></li></ul><strong>Data Analysis:</strong><br><br><ul><li>Monitor and analyse Market conditions based on all available data source for both past and future.&nbsp;<br></li><li>Monitor, analyse and comment on performance within the Market for current, past and future. Prepare month-end Comments, including Segmentation, Country statistics, Room Type optimization, upselling, Top producing account, GDS and website performance, STR performance.<br></li></ul><strong>Strategy Setting and deployment:</strong><br><br><ul><li>Pro-actively identify need period and adapt Sales &amp; Pricing strategy accordingly, share with GSO<br></li><li>Set Rate structure, Demand Calendar and Upsell strategy<br></li><li>Ensure all systems (PMS, RMS, CRS, 3rd Party Sites…) are all maintained in the most optimized manner for the full booking window in terms of content and data.<br></li><li>Implement and effectively manage the sales and pricing strategy, in all distribution channels including but not limited to branded website, 3rd parties and the GDS.<br></li><li>Safeguard Rate integrity<br></li><li>Ensure property all reservation channels are returning the appropriate availability and rate for the upcoming 365 days.<br></li><li>Manage inventory and oversell strategy<br></li><li>Perform Group displacement analysis taking into consideration the overall Revenue and profit optimisation.<br></li><li>Control block pickup and timely wash, especially during the peak season / high demand days&nbsp;<br></li><li>Follow up on lost business and bring information about them to the knowledge of the department superiors.<br></li><li>Perform account evaluation (Corporate / Wholesale) on a yearly basis<br><strong>Communication, Culture and development:<br></strong><br></li><li>Provide Executive Committee with regular Revenue Management updates.<br></li><li>Lead the Weekly Revenue Meeting; clearly communicate to hotel the strategic vision and objectives on how to drive revenue and improve performance. Ensure the strategy is fully supported by all department.<br></li><li>Organise regular educational and information meetings on Systems, data entry standard, RM concepts and KPIs for Reservations, E-Commerce, Sales&amp; Marketing, G&amp;E Sales, Front-Desk.&nbsp;<br></li><li>Ensure good contact and cordial working relationships with Competitor hotels, keep a close eye on market developments (renovation, special campaigns, theme events etc.) Share this information with colleagues.<br></li><li>Stay up to date with system development, updates and enhancement as well as industry practises.<br></li><li>Attend all webinar sessions organized by Regional Offices and Corporate Offices.&nbsp;<br></li><li>Share Best practises and relevant Market Insights with Regional or Corporate Offices.</li></ul><strong>Data Quality &amp; Compliance:</strong><br><br><ul><li>Ensure Kempinski Revenue Management &amp; Reservations standards and initiatives are implemented and adhered to.<br></li><li>Control Rate Report, Rate Override Report, Comp and House Rooms report and rebates on a daily basis. Spot check reservation made reports and calls.&nbsp;<br></li><li>Ensure BI tool data is accurate<br></li><li>Ensure all tasks covered in the Daily / Monthly / Yearly checklists are executed as per guidelines.<br></li></ul><strong>Leadership &amp; Team Management</strong><br><br><ul><li>Ensure there is a fully trained backup person for each of the tasks described in the checklist for Business continuity plan.<br></li><li>Recruit, train and manage performance of direct reports.<br></li><li>Set goals, mentor and motivate the team. Conduct regular performance evaluation.&nbsp;<br></li><li>Assist in developing a career path for direct reports.<br></li></ul><strong>Other&nbsp;<br></strong><br><br><ul><li>Perform any other duties as assigned by management.<br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. People &amp; Culture Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. Finance The activities and contribution of the role will impact the performance of the hotel.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change <h2>Experience/Certificates/Education</h2>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills &amp; Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.<p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p><strong>Credit Assessment and Risk Management:</strong> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks.</p><p><strong>Accounts Receivable Management:</strong> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems.</p><p><strong>Credit Policy Enforcement:</strong> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy.</p><p><strong>Collections and Dispute Resolution:</strong> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments.</p><p><strong>Reporting and Financial Analysis:</strong> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</p><p><strong>Team Leadership and Supervision:</strong> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments.</p><p><strong>Internal and External Coordination:</strong> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</p><p><strong>Compliance and Documentation:</strong> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People &amp; Culture Employee Relations</strong></p><p>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><p><strong>Recruitment</strong></p><p>Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><p><strong>Employee Engagement and Communications</strong></p><p>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager.</p><p><strong>Learning &amp; Talent Development &amp; Performance Management</strong></p><p>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><h3>Abilities/Key Competencies/Skills</h3>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.<ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><h3>Experience/Certificates/Education</h3><ul><li><strong>Experience:</strong> At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li><li><strong>Education:</strong> A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li><li><strong>Skills &amp; Attributes:</strong></li><ul><li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li><li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li><li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li><li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li><li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li><li>Ability to resolve issues related to billing, collections, and disputes effectively.</li><li>Experience in supervising and guiding a team to meet departmental objectives.</li></ul></ul><p></p></section>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Job Title: Paymaster / General Cashier (Hotel)<br><br>Job Summary<br><br>The Paymaster / General Cashier is responsible for managing payroll processing and handling all cash transactions within the hotel. This role ensures accuracy, security, and compliance with financial policies while supporting smooth financial operations.<br><br>Key Responsibilities<br><br>Payroll Management (Paymaster Duties)<br><br>Prepare and process monthly payroll for all hotel employees. Ensure accuracy of salaries, overtime, deductions, and bonuses. Maintain payroll records and employee financial data. Coordinate with HR regarding attendance, leaves, and final settlements. Ensure compliance with labor laws and internal policies. <br><br>Cash Handling (General Cashier Duties)<br><br>Receive, verify, and record daily cash collections from all hotel outlets. Prepare daily bank deposits and ensure timely submission. Maintain the general cashier float and petty cash. Reconcile cash receipts with reports from Front Office and F&B. Investigate and report any discrepancies. <br><br>Controls & Compliance<br><br>Ensure strict adherence to internal control procedures. Safeguard all cash and financial documents. Assist in internal and external audits. Maintain proper documentation for all transactions. <br><br>Reporting<br><br>Prepare daily cash reports and summaries. Assist Chief Accountant in financial reporting. Maintain accurate records for payroll and cash transactions. <br><br>Qualifications<br><br>Bachelor’s degree in Accounting, Finance, or related field. 2–5 years of experience in accounting, preferably in hospitality. Experience in payroll systems and cash handling. Familiarity with hotel systems (e.g., Opera, Sun System, Micros is a plus). <br><br>Skills & Competencies<br><br>High level of accuracy and attention to detail. Strong numerical and analytical skills. Integrity and trustworthiness (very important). Ability to handle confidential information. Good communication and coordination skills. Ability to work under pressure and meet deadlines. <br><br>Working Conditions<br><br>Hotel-based role. May require working during month-end payroll and financial closing. <br><br>KPIs (Key Performance Indicators)<br><br>Payroll accuracy and timeliness. Cash variance (ideally zero discrepancies). Compliance with financial controls. Audit results. Timely bank deposits. <br><br>Qualifications<br><br>Skills & Competencies<br><br>High level of accuracy and attention to detail. Strong numerical and analytical skills. Integrity and trustworthiness (very important). Ability to handle confidential information. Good communication and coordination skills. Ability to work under pressure and meet deadlines. <br><br>Working Conditions<br><br>Hotel-based role. May require working during month-end payroll and financial closing. <br><br>KPIs (Key Performance Indicators)<br><br>Payroll accuracy and timeliness. Cash variance (ideally zero discrepancies). Compliance with financial controls. Audit results. Timely bank deposits. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Thanks guests with genuine appreciation and provides a fond farewell. Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction. Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company’s policies and procedures. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bids them farewell. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere. Responds to guest inquiry forms and all written suggestions, complaints etc. Takes part in training programs and departmental internal communication meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: at least High school Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Customer Service Orientation. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br> Answer incoming calls from guests regarding room service orders, ensuring a polite, friendly, and professional demeanor at all times. Accurately take orders for food and beverages, clearly communicating guest preferences, dietary restrictions, and special requests. Provide guests with information about the menu, including daily specials, promotional offers, and wine or food pairings. Confirm the order with the guest to ensure accuracy and make any necessary adjustments or substitutions. Input guest orders into the hotel’s POS (Point of Sale) system in a timely and accurate manner. Ensure that the kitchen and other relevant departments (e.g., housekeeping, bar) receive the correct information for the preparation and delivery of the order. Maintain a detailed understanding of the hotel’s in-room dining menu and keep up-to-date with any menu changes or promotions. Communicate effectively with the kitchen and room service associates to ensure that orders are prepared and delivered promptly. Take note of guest preferences, including specific delivery times, food allergies, and any special instructions (e.g., food temperature, specific condiments). Ensure that delivery times are adhered to and communicate any potential delays to guests in a timely manner. Provide guests with an itemized bill for their orders, handling any discrepancies in billing promptly. Process payments for in-room dining orders as required, accepting cash, credit cards, or other payment methods. Maintain a clean and organized workspace to ensure smooth order-taking and processing. Ensure that all menus, promotional materials, and relevant information are up-to-date and in good condition. Help monitor and manage inventory levels for in-room dining supplies (e.g., trays, utensils, condiments), informing management when restocking is needed. Follow all food safety and hygiene standards in the handling and delivery of food and beverages. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Previous experience in a hotel, restaurant, or food service role is preferred, but not required. Strong communication skills, with the ability to engage with guests over the phone and provide excellent service. Basic knowledge of the food and beverage menu, including any dietary considerations. Ability to multitask and stay organized in a fast-paced environment. Familiarity with hotel point-of-sale systems (POS) or willingness to learn. Excellent customer service and problem-solving skills. Ability to work independently and as part of a team. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

Application Deadline: 25 August 2026Department: Sales & Marketing Location: Egypt - Cairo Compensation: ج.م0 / month<br><br>Description<br><br>The overall scope of the Director of Marketing is to assist in positioning and promoting Kempinski Nile Hotel and its outlets as the market leader ensuring compliance with the brand Kempinski.<br><br>Key Responsibilities<br><br>Strategy & Budget Develop and agree the hotel marketing plan with the Director of Sales & Marketing. Pro-actively promote rooms, food and beverage outlets, conference and events, or any other activity with potential to drive revenue Plan and create promotions and packages together with the relevant departments, i.e. F&B, Revenue, Spa etc…and incorporate a multi-channel approach to all activities Conduct competition analysis on a regular basis and review positioning of key revenue driving areas Understand market trends and target customer to develop appropriate campaigns and maximize revenues Liaise with relevant agencies to deliver campaigns (Marketing, PR, Creative, Brand) Finalise and manage marketing budget keeping track of actual versus planned marketing budgets and providing input and recommendations as needed regarding reallocation of funding. Forecast ROI for each activity, tracks results (ROI) of all marketing initiatives, including online, direct mail and print advertising and review spend where relevant.<br><br>Content Management<br>Responsible for overseeing development of content for both offline and online activities. Regularly review hotel information on the intranet, kempinski.com, GHA and other third party websites to ensure it is up to date and relevant. Develop annual plan of all content needs across all channels including brand website, GHA, KENT newsletter, social media sites. Plan and supervise photo shoots developing shot list while keeping goals of the property and brand image in mind. Develop videography supported by Director of Sales & Marketing, creative agency and Kempinski corporate team. Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo) while ensuring that the hotel has the required photo rights Maintain all collateral, advertisements, open files and other relevant assets as “owned” by the property<br>Collateral and advertising Oversee the creation and production of collateral both online and offline as per the brand guidelines. Ensure consistency in individual property’s voice on all guest touch points following brand guidelines as well as outlet identities where relevant. Develop the communication plan and content for the monthly KENT newsletter Provide content on a regular basis for the Corporate Kempinski Newsletter Create, coordinate and maintain give-aways and collateral. Implement and multi-channel advertising plan in feeder markets, review ROI and adapt campaigns as needed Brand guardian In partnership with the GM, and the DOSM, the Director of Marketing is the brand custodian for the hotel and Kempinski brand Responsible for ensuring that all collateral and communication complies with the Kempinski brand guidelines Maintain updates of corporate marketing guidelines informing and updating colleagues accordingly.<br>Communication and reporting Lead the monthly marketing meeting to discuss future campaigns to drive performance Communicate and coordinate with internal departments including but not limited to sales, revenue, food and beverage, purchasing, finance etc…Communicate and coordinate with external partners including but not limited to Kempinski corporate office, Kempinski regional office, marketing agencies, public relations agency, tourism boards etc.. Contribute to my.kempinski to share marketing best practices Support corporate and regional initiatives as per deadlines Prepare monthly reports for GM, Regional office and owning company as prescribed Maintain and develop guest database for mailings. Ensure complete knowledge of all hotels activities, promotions, new colleagues etc…Self Development Participate in Kempinski marketing training programs Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing. Network with colleagues in similar positions in the local hospitality and tourism industries, as well as other potential business related industries. Keep updated with the latest developments in the hotel including all activities, promotions, rates of the hotel. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br>Skills, Knowledge and Expertise<br><br>EXPERIENCE: <br> <br> To fill the position, one of the following is required: 6-8 years experience in the hotel marketing department 6-8 years experience in a media agency<br>COMPETENCIES:Proficient understanding of the Marketing Principle fundamentals, concepts, tools and practices Copywriting skills Experience in developing and running Marketing campaigns and their analysis Proven project management skills Experience in contract negotiations<br><br>TECHNICAL Competencies :Excellent skills in Microsoft office Creative programmes such as photo-shop, indesign etc is a plus<br><br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

<p><h4>وصف الشركة</h4> <p>انضم إلى فندق عضو في شبكة أكور، المجموعة التي تجمع أكثر من 45 علامة تجارية، 5,500 فندق، و10,000 مطعم وجهة للحياة. هنا، نؤمن بك وبما تجلبه إلى الطاولة. هناك فرص كثيرة للنمو والتقدم. كل إيماءة، كل ابتسامة، وكل إجراء، يساهم في خلق تأثير إيجابي ولا يُنسى لعملائنا وزملائنا وللكوكب أيضاً. معاً نجسد رؤية الضيافة المسؤولة.<br> اغتنم الفرصة لتصبح Heartist® ودع قلبك يقودك في هذا العالم الذي تخفق فيه الحياة بسرعة.</p> <h4>وصف الوظيفة</h4> <p>نبحث عن مشرف لحام ذو خبرة وملم بالتفاصيل لقيادة فريق عمليات اللحام لدينا في شرم الشيخ، مصر. في هذا الدور، ستشرف على أنشطة اللحام اليومية، وتضمن تحقيق معايير الجودة، وتعمل على بيئة عمل آمنة ومنتجة. يجب أن يجمع المرشح المثالي بين خبرة لحام تقنية قوية وقدرات قيادية مثبتة لدفع التميز التشغيلي وأداء الفريق.</p> <ul> <li>الإشراف وإدارة فريق من اللحّامين، مع تقديم توجيه واضح، وتغذية راجعة حول الأداء، وفرص التطوير المهني</li> <li>التأكد من أن جميع أعمال اللحام تلتزم بمعايير الجودة والمواصفات من خلال فحوصات واختبارات منتظمة</li> <li>الالتزام الصارم بإجراءات السلامة، ولوائح OSHA، وسياسات السلامة بالشركة</li> <li>تخطيط وجدولة مشاريع اللحام لتحسين الإنتاجية والالتزام بمواعيد الإنتاج</li> <li>إجراء فحوصات صيانة للمعدات وتنسيق الإصلاحات لتقليل أوقات التعطل</li> <li>تدريب أعضاء الفريق على تقنيات اللحام، إجراءات السلامة، وتشغيل المعدات الجديدة</li> <li>تحليل بيانات الإنتاج وتحديد فرص تحسين العملية وكسب الكفاءة</li> <li>توثيق تقدم العمل، الحفاظ على سجلات دقيقة، وإعداد تقارير الأداء</li> <li>استكشاف المشكلات الفنية وتنفيذ الإجراءات التصحيحية بسرعة</li> <li>التواصل الفعّال مع الأقسام الأخرى لضمان تنسيق المشروع بسلاسة</li> </ul> <h4>المؤهلات</h4> <ul> <li>خبرة عملية في اللحام لا تقل عن 5 سنوات مع كفاءة في عدة عمليات لحام</li> <li>خبرة إشرافية أو قيادة فريق لا تقل عن 2 سنة في بيئة تصنيع أو صناعية</li> <li>معرفة قوية بمعايير اللحام، وممارسات ضمان الجودة، واللوائح السلامة</li> <li>إتقان قراءة وتفسير الرسومات الفنية ومواصفات اللحام</li> <li>مهارات تنظيمية وإدارة وقت ممتازة مع القدرة على أولويات المهام المتعددة</li> <li>القدرة على تحليل المشكلات وتنفيذ حلول فعالة</li> <li>مهارات تواصل وتعاون قوية مع القدرة على تحفيز وتوجيه أعضاء الفريق</li> <li>إتقان استخدام معدات اللحام والأدوات ذات الصلة</li> <li>شهادة لحام سارية (AWS أو ما يعادلها)</li> <li>شهادة الإسعاف الأولي و CPR سارية</li> <li>مفضل: خبرة في برامج الجدولة وإدارة الميزانية</li> <li>مفضل: معرفة بعلوم metallurgy وخصائص المواد</li> <li>مفضل: خبرة في تنفيذ مبادرات تحسين العمليات</li> </ul> <h4>معلومات إضافية</h4> <p><strong>فريقك وبيئة العمل:</strong><br> في جملتين-3، قدم الفريق أو مكان العمل أو بيئة المكتب بشكل يعكس الثقافة.<br> ملاحظة: قد يتضمن التخصيص متطلبات محلية محددة أو تشريعية، مثل تصاريح العمل.</p> <p><strong>التزامنا بالتنوع والشمول:</strong><br> نحن شركة شاملة وهدفنا جذب وتوظيف وتقدم المواهب المتنوعة.</p></p><p></p>

<p><h4>وصف الشركة</h4> <p>لماذا العمل مع أكور؟</p> <p>نحن أكثر من مجرد قائد عالمي. نرحب بك كما أنت ويمكنك العثور على وظيفة وعلامة تجارية تتوافق مع شخصيتك. ندعمك للنمو والتعلم كل يوم، مع التأكد من أن العمل يمنح حياتك هدفاً، لكي تتمكن أثناء رحلتك معنا من مواصلة استكشاف إمكانات أكور اللامحدودة.</p> <p>بانضمامك إلى أكور، كل فصل من قصتك ملكك لتكتبها ومعاً يمكننا تخيل ضيافة الغد.</p> <p>افعل ما تحب، اعتنِ بالعالم، اجرؤ على تحدي الوضع الراهن! #ابداع_بلاحدود</p> <h4>وصف العمل</h4> <p>تطوير استراتيجيات وخطط التعلم مع الإدارة بناءً على العجز المحدد في تقييم الاحتياجات.</p> <p>تقييم مستوى مهارة الموظفين.</p> <p>اختيار المشاركين من الموظفين بالتعاون مع ترشيحات المدير.</p> <p>ابحث عن مشاركين من الموظفين وروّج لفرص التعلم للحفاظ على جدول كامل من الدروس أو جلسات التدريس.</p> <p>تصميم، وتطوير، وإنتاج مواد التدريب (مثلاً كتب العمل للميسرين/المشاركين، الكتيبات، النشرات، وسائل المساعدة الوظيفية، الملصقات) للدورات والجلسات التقدمية.</p> <p>اختيار وتحديد أي مواد أو كتب أو وسائل أخرى مطلوبة في عملية التدريس.</p> <p>الاستعداد لفصول التدريب (مثل المواد، إعداد الفصول، تفكيك الفصول).</p> <p>تصميم وإنشاء تدريب تفاعلي بأشكال مختلفة.</p> <p>تحديد أدوات التدريب الحاسوبية أو الإلكترونية المطلوبة للا instruction.</p> <p>الحفاظ على سجلات الحضور لكل موظف مشارك.</p> <p>الحفاظ على الانضباط والوقار في الصف الدراسي.</p> <p>تسهيل حدث تقديم يشمل الإدارة وشهادات تخرج الدورة، إلخ.</p> <p>إزالة مشاركي الموظفين الذين لا يلتزمون بسلوك الصف ومتطلبات الدراسة.</p> <p>الاستماع النشط والرد الإيجابي على الأسئلة والمخاوف والطلبات لحل القضايا، وإسعاد، وبناء الثقة.</p> <p>تقديم المساعدة للأشخاص ذوي الإعاقات، بما في ذلك مساعدة ضعاف البصر والسمع أو الأشخاص ذوي الإعاقة البدنية ضمن الإرشادات (مثلاً مرافقتهم عند الطلب، استخدام الكلمات لشرح الإجراءات، كتابة الاتجاهات على الورق، أو تحريك الأشياء من الطريق).</p> <p>مساعدة موظفين آخرين لضمان تغطية مناسبة.</p> <p>ترحاب بكل شخص واعتراف به بابتسامة، وتواصل بصري، وتحية ودية شفوية، مع استخدام اسم الشخص قدر الإمكان.</p> <p>التحدث بلغة واضحة ومناسبة ومهنية.</p> <p>مناقشة مواضيع العمل والأنشطة أو المشاكل مع زملاء العمل والمشرفين أو المديرين بشكل لطيف وبعيد عن المناطق العامة في الملكية.</p> <p>التحدث مع والاستماع إلى موظفين آخرين لتبادل المعلومات بشكل فعال.</p> <p>التعاون مع الإدارة للاعتراف رسميًا بمساهمات أداء الموظفين بدوام جزئي.</p> <p>التأكد من أن موظفي الدوام الجزئي قد تلقوا التدريب.</p> <p>المساعدة للإدارة لضمان أن موظفي الدوام الجزئي لديهم الموارد اللازمة لأداء وظائفهم بفعالية (مثلاً الإمدادات ومواد التدريب).</p> <p>تعيين وضمان إتمام المهام في الوقت المحدد وبما يحقق معايير الجودة المناسبة.</p> <p>تشجيع وتحفيز الموظفين على أداء أفضل ما لديهم، وتحمل مسؤولية المهام والتكليفات، واتخاذ القرارات وتقديم مدخلات حول التحسينات الممكنة.</p> <p>التعاون مع الإدارة لتطوير وتنفيذ الأفكار والإجراءات، وتحديد أهداف لتحسين أداء القسم باستمرار.</p> <p>تطوير والحفاظ على علاقات عمل إيجابية ومنتجة مع موظفين آخرين وأقسام.</p> <p>دعم المسؤولية البيئية من خلال المشاركة في الأنشطة المنظمة لحماية التنوع البيولوجي وتبادل المسؤوليات الفردية لزيادة المعرفة البيئية وتدريب اللازم.</p> <p>تعزيز الحد من استهلاك الموارد حالياً مثل الورق والمواد المطبوعة.</p> <p>تنفيذ التحذيرات والتدريبات القسم اللازمة لتوفير الطاقة داخل المنشأة وتنفيذ القرارات الخاصة بالحفاظ على الطاقة.</p> <p>تقييم التأثير البيئي وكفاءة الطاقة للمعدات المشتراة.</p> <p>أداء المسؤوليات المتعلقة بإزالة النفايات وجمعها بشكل صحيح، وتقليل التلوث البيئي وتقليل الآثار الضارة على البيئة.</p> <p>تنفيذ جميع المسؤوليات المتعلقة بأنظمة إدارة الجودة المعتمدة في المنشآت.</p> <p>أداء جميع الواجبات الأخرى التي يكلف بها المدراء وإدارة الفندق غير المحددة في وصف الوظيفة.</p> <h4>المؤهلات</h4> <p><strong>التعليم:</strong> يفضل الدرجة ذات الصلة أو شهادات تدريس تخصصية</p> <p><strong>الخبرة:</strong> خبرة عملية ذات صلة لمدة لا تقل عن سنة واحدة</p> <p><strong>اللغة الأجنبية:</strong> مستوى مميز في اللغة الإنجليزية</p> <p><strong>الدورات والتدريب:</strong> حضور سابق في الدورات والندوات في المجال</p> <p><strong>الوعي بالحاسوب:</strong> مهارات حاسوبية ممتازة</p> <p><strong>المؤهلات الخاصة:</strong> تعدد المهام، إدارة الوقت، الانتباه للتفاصيل، التخطيط والتنظيم</p> <h4>معلومات إضافية</h4> <p><strong>فريقك وبيئة العمل:</strong></p> <p>في جملة أو جملتين، عرف الفريق أو بيئة المكان التي تعكس الثقافة.</p> <p><strong>التزامنا بالتنوع والشمول:</strong></p> <p>نحن شركة شاملة وطموحنا جذب وتوظيف وتطوير مواهب متنوعة.</p>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Evaluate skill level of employees. Select employee participants in collaboration with manager s nominations. Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions. Select and specify any materials, books or other collateral required in the instruction process. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Specify computer or electronic training tools required for instruction. Maintaining attendance records for each participating employee. Maintain discipline and decorum in the classroom. Facilitate a presentation event including management, course graduation certificates, etc. Remove employee participants that do not adhere to class behaviour and study requirements. Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way). Assist other employees to ensure proper coverage. Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person s name when possible. Speak using clear, appropriate and professional language. Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Talk with and listen to other employees to effectively exchange information Collaborate with management to formally recognize hourly employees performance contributions. Ensure that hourly employees are trained. Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials). Assign and ensure tasks are completed on time and that they meet appropriate quality standards. Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Develop and maintain positive and productive working relationships with other employees and departments. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">الملف الشخصي Desired Candidate</p><p class="paragraph"></p><ul><li>التعليم: درجة ذات صلة أو مؤهلات تدريس متخصصة مفضلة</li><li>الخبرة: خبرة عملية لا تقل عن سنة واحدة في المجال</li><li>اللغة الأجنبية: مستوى ممتاز في الإنجليزية</li><li>المقررات والتدريب: حضور سابق للدورات وورش العمل في المجال</li><li>إلمام بالحاسوب: مهارات حاسوبية ممتازة</li><li>المؤهلات الخاصة: تعدد المهام، إدارة الوقت، الاهتمام بالتفاصيل، التخطيط والتنظيم</li></ul><p></p></section>