وظائف موظف ملاحة في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Reports to: Country Coordinator - Egypt Location: Cairo, Egypt Main purpose of the position The Administrative Assistant will provide clerical and administrative support to ensure the smooth functioning of the Country Coordinator Office in the Agricultural Genetic Engineering Research Institute (AGERI).<br> The role focuses on routine office administration, logistical coordination, and basic support for meetings, travel, and office supplies.<br> About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is a treaty-based international non-profit research organization supported by CGIAR.<br> ICARDA's mission is to reduce poverty and enhance food, water, nutritional security, and environmental health in the face of global challenges, including climate change.<br> We do this through innovative science, strategic partnerships, linking research to development, and capacity development that consider gender equality and the role of youth in transforming the dry areas.<br> ICARDA works in partnership with governments, universities, civil society, national agricultural research organizations, other CGIAR research centers, and the private sector.<br> With its temporary Headquarters in Beirut, Lebanon, ICARDA operates in regional and country offices across Africa, Asia, and the Middle East.<br> For more information : www.<br>icarda.org. Main responsibilities Perform reception duties- meeting and greetings office visitors, handling all incoming calls &amp; transferring it to the designated person, taking clear messages or notes, and photocopying.<br> Arrange meetings, field visits &amp; appointments for the ICARDA/ AGERI staff as needed.<br> Provide clerical and administrative support to staff as required.<br> Assist in the delivery of the workshops/conferences with assigned tasks as required (preparing the participants folders, workshop materials, presentations, handouts and displays).<br> Assist when needed in preparing the travel expenses claim of the ICARDA/AGERI staff to be ready for payments.<br> Responsible for sending the office courier either by regular mail or express mail in coordination with the ICARDA Maadi Office.<br> Translating documents from English to Arabic and vice versa when needed.<br> Generate Purchase Orders (POs) and Purchase Request (PRs) in ICARDA OCS system for AGERI staff.<br> Coordinate presence, availability, office supplies and functioning services (e.<br>g., Printers, Laboratory needs).<br> Printing and photocopying reports and other documents, as maybe required.<br> Any other duties assigned by the Country Coordinator.<br> Terms of appointment, salary, and benefits This is a nationally recruited staff position open for Egyptian nationals for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months’ maternity leave, 15 days’ paternity leave.<br> The successful candidate will be offered an initial contract of 3 years, renewable subject to continued need for the position and satisfactory performance.<br> The first 3 months will be a probationary period.<br> Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language.<br> Applications in other languages will not be considered.<br> Only shortlisted candidates will be contacted.<br> Education, qualifications, and experience Bachelor’s degree in Business Management, Administration or equivalent.<br> Minimum of 2 years’ experience in administrative support.<br> Proficiency in MS Office (Word, Excel, PowerPoint).<br> Fluency in English and Arabic are required (oral and written).<br> Excellent organizational and time management abilities, with demonstrated skills in prioritizing tasks effectively.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Talent Acquisition <br> <p> <span> <span><span> <span> Lead end-to-end recruitment<br>across a diverse range of roles, encompassing sourcing, screening,<br>interviewing, and offer negotiation.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop and maintain a robust talent pipeline<br>for critical and hard-to-fill positions, ensuring business continuity and<br>readiness. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Partner closely with<br>department heads and hiring managers to translate staffing needs into effective<br>recruitment strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Ensure that all job<br>postings, sourcing activities, and interview processes adhere to company<br>standards, timelines, and compliance requirements.<br> </span></span></span></span></p><p> <span> <span><span> <span> Monitor and report on<br>talent acquisition performance through key metrics, including time-to-fill,<br>quality-of-hire, and pipeline health.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Oversee structured candidate screening,<br>assessments, and selection processes to ensure a consistent and objective<br>evaluation methodology. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Champion an outstanding<br>candidate experience throughout the hiring lifecycle, reinforcing Orion's<br>employer brand at every touchpoint.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Apply demonstrated expertise in recruiting for<br>technical roles, including Data &amp; Analytics Engineers, Data Scientists,<br>Supply Chain Digitization Engineers, and Automation Engineers. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Administer Zoho Recruit as the organisation's<br>Applicant Tracking System (ATS), managing candidate pipelines, job posting<br>workflows, interview scheduling, and recruitment reporting. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Strengthen the employer<br>brand through strategic professional networking and a commitment to<br>best-in-class candidate engagement.<br> <span>Core HR Operations <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Act as a trusted, impartial<br>resource for employee concerns, grievances, and conflict resolution,<br>consistently upholding a fair, respectful, and inclusive workplace environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop, review, and implement HR policies and<br>procedures in full compliance with applicable labor laws and regulatory<br>requirements. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Manage structured<br>offboarding processes and conduct meaningful exit interviews to generate<br>actionable insights that inform and strengthen retention strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Administer employee<br>benefits enquiries and requests through the HRIS, ensuring timely, accurate,<br>and professional service delivery.<br> </span></span></span></span></p><p> <span> <span><span> <span> Prepare and issue a range<br>of HR documentation, including salary letters, experience certificates, and<br>employee relations correspondence, as required.<br> <span>Culture &amp; Employee Engagement <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Collaborate with senior<br>leadership to define, embed, and sustain the organisation's values, behaviors,<br>and desired cultural identity, ensuring alignment across all people practices<br>and business functions.<br> </span></span></span></span></p><p> <span> <span><span> <span> Champion and actively<br>contribute to internal culture and engagement initiatives, including the design<br>and delivery of company events and recognition programs.<br> </span></span></span></span></p><p> <span> <span><span> <span> Serve as an ambassador for<br>the Orion culture, modelling the behaviors and standards expected across the<br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> </span></span></span></span></p><div> <br> <br> <span> Requirements <p> <span> <span><span> <span> <span>Bachelor's degree in Human Resources, Business<br>Administration, or a related field. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> 3u20135 years of progressive HR<br>experience, with a minimum of 2 years dedicated to technical recruitment across<br>Technology, IT, software development, or data and analytics domains.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Demonstrated success in sourcing and hiring for<br>roles such as Data Engineers, Data Scientists, Software Developers, and IT<br>Consultants. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Advanced sourcing capabilities utilizing<br>LinkedIn Recruiter, job boards, social media, and professional networks. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Proficiency with Applicant Tracking Systems<br>(ATS) and recruitment analytics platforms; hands-on experience with Zoho<br>Recruit is an advantage. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Exceptional interpersonal,<br>communication, and negotiation skills.<br> </span></span></span></span></p><p> <span> <span><span> <span> Proven capacity to manage<br>multiple open requisitions concurrently within a fast-paced, high-growth<br>environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Track record of measuring, analyzing, and<br>optimizing recruitment KPIs, including time-to-fill and quality-of-hire. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Solid understanding of<br>employment law, HR compliance, and best practices in candidate and employee<br>experience.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Professional HR certifications and/or technical certifications are considered an asset. <br> </span></span></span></span></span></p><div> <br> <br>","Work_Experience":"4-5 years","</div></span></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Dsquares, we transform traditional loyalty programs into engaging and innovative experiences that delight customers and drive brand loyalty.<br> Our cutting-edge solutions are tailored to meet the specific needs of our clients, ensuring that they not only build loyal customer bases but also enhance overall business performance.<br> Our team is our greatest asset.<br> We foster a collaborative and inclusive culture where every idea is valued, and every employee has the opportunity to shine.<br> Join us as we shape the future of customer loyalty!<br> About The Role: As a Senior Partnerships Executive , you will play a key role in driving business growth by identifying, acquiring, and managing strategic partnerships across multiple sectors.<br> You will own high-value partner relationships, lead commercial discussions, negotiate partnership agreements, and ensure long-term partner success.<br> You will also collaborate closely with cross-functional teams to maximize partnership performance while supporting and mentoring junior team members.<br> Key Duties &amp; Responsibilities: Identify, acquire, and develop strategic partnerships with key merchants and enterprise accounts.<br> Own and manage a portfolio of high-value partners, ensuring long-term growth and retention.<br> Lead commercial negotiations and finalize partnership agreements aligned with business objectives.<br> Build trusted relationships with senior stakeholders and act as the primary point of contact for strategic accounts.<br> Develop partnership growth plans and identify new revenue opportunities within existing accounts.<br> Analyze partnership performance, provide actionable insights, and present regular business reviews to management.<br> Collaborate with internal teams to ensure seamless execution of partnership initiatives and campaigns.<br> Support, coach, and share best practices with junior team members.<br> Stay informed on market trends, competitor activities, and emerging business opportunities.<br> Consistently achieve and exceed commercial and partnership growth targets.<br> Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover , plus extra days off for every year you're part of the team.<br> Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.<br> Work-Life Balance: Achieve optimal well-being with our hybrid work environment , generous maternity and paternity benefits, and regular team-building events .<br> Continuous Development: Expand your horizons through our commitment to l earning and development opportunities.<br> Perks and Privileges: Celebrate your journey with us through birthday offs , mobile allowances , transportation support , and a host of other employee-centric perks.<br> Required Skills &amp; Abilities: Fluent in spoken and written English.<br> Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.<br> Excellent communication, negotiation, presentation, and stakeholder management skills.<br> Strong commercial acumen with the ability to identify growth opportunities.<br> Strong analytical, problem-solving, and relationship management skills.<br> Ability to manage multiple strategic accounts in a fast-paced environment.<br> Education &amp; Experience: 2-4 years of experience in Partnerships, Business Development, Account Management, or B2B Sales.<br> Proven track record of acquiring, managing, and growing strategic partnerships.<br> Experience leading commercial negotiations and managing enterprise or key accounts.<br> Bachelor's degree in Business Administration, Marketing, or a related field.<br> Experience in Loyalty, FinTech, Telecom, FMCG, Banking, or Technology industries is a strong plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview The Analytics DEM Specialist is responsible for analyzing and interpreting data from Digital Experience Monitoring (DEM) platforms to provide actionable insights into digital employee experience, endpoint performance, and application health.<br> The role supports proactive IT operations, service improvement initiatives, and data-driven decision-making across IT delivery and Experience Management Office (XMO) functions.<br> Key Responsibilities Analyze and interpret data collected from DEM tools such as Nexthink and SysTrack.<br> Monitor device performance, application usage, endpoint health, and overall user experience.<br> Design, develop, and maintain dashboards, reports, and analytics views for various stakeholders.<br> Identify trends, performance issues, anomalies, and root causes affecting digital employee experience.<br> Provide actionable recommendations to improve user satisfaction and IT service quality.<br> Support Incident, Problem, and Change Management processes through data-driven insights.<br> Collaborate with Service Delivery, Workplace, Infrastructure, and ITSM teams to define analytics requirements and use cases.<br> Translate complex technical data into clear business-focused reports and presentations.<br> Support Experience Level Agreement (XLA) measurement, reporting, and continuous improvement initiatives.<br> Identify opportunities for automation, optimization, and operational efficiency improvements.<br> Ensure the accuracy, consistency, and quality of reporting data.<br> Maintain documentation related to dashboards, analytics methodologies, KPIs, and reporting processes.<br> Participate in regular service review meetings and present key findings and recommendations.<br> Monitor user experience trends and proactively highlight potential risks before they impact business operations.<br> RequirementsExperience Proven experience working with Digital Experience Monitoring (DEM) platforms such as Nexthink, SysTrack, or similar solutions.<br> Experience in data analysis, reporting, and visualization within IT operations or digital workplace environments.<br> Hands-on experience building and maintaining dashboards and reporting solutions.<br> Experience supporting service improvement and operational excellence initiatives.<br> Technical Skills Strong analytical and problem-solving skills.<br> Hands-on experience with reporting and visualization tools such as Nexthink Dashboards and Power BI.<br> Good understanding of Digital Workplace technologies, endpoint environments, and application performance monitoring.<br> Ability to analyze large datasets and identify meaningful insights and trends.<br> Understanding of key digital experience metrics and performance indicators.<br> Familiarity with data-driven decision-making methodologies.<br> Communication &amp; Stakeholder Management Ability to communicate technical findings to both technical and non-technical audiences.<br> Strong stakeholder management and relationship-building skills.<br> Excellent presentation, documentation, and reporting capabilities.<br> Ability to work effectively in cross-functional and multicultural environments.<br> Nice to Have Experience working within an Experience Management Office (XMO) environment.<br> Knowledge of ITSM processes including Incident, Problem, and Change Management.<br> Experience with automation, APIs, scripting, or advanced analytics capabilities within DEM platforms.<br> Familiarity with Experience Level Agreements (XLAs) and Digital Employee Experience (DEX) frameworks.<br> Exposure to Service Management reporting and operational KPI tracking.<br> Experience supporting workplace transformation or end-user experience improvement programs.<br> Core Competencies Data Analysis Reporting &amp; Dashboarding User Experience Analytics Problem Solving Automation &amp; Process Improvement Stakeholder Management Business Communication English Proficiency (B2 or above)</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview The Analytics DEM Specialist is responsible for analyzing and interpreting data from Digital Experience Monitoring (DEM) platforms to provide actionable insights into digital employee experience, endpoint performance, and application health. The role supports proactive IT operations, service improvement initiatives, and data-driven decision-making across IT delivery and Experience Management Office (XMO) functions. Key Responsibilities Analyze and interpret data collected from DEM tools such as Nexthink and SysTrack. Monitor device performance, application usage, endpoint health, and overall user experience. Design, develop, and maintain dashboards, reports, and analytics views for various stakeholders. Identify trends, performance issues, anomalies, and root causes affecting digital employee experience. Provide actionable recommendations to improve user satisfaction and IT service quality. Support Incident, Problem, and Change Management processes through data-driven insights. Collaborate with Service Delivery, Workplace, Infrastructure, and ITSM teams to define analytics requirements and use cases. Translate complex technical data into clear business-focused reports and presentations. Support Experience Level Agreement (XLA) measurement, reporting, and continuous improvement initiatives. Identify opportunities for automation, optimization, and operational efficiency improvements. Ensure the accuracy, consistency, and quality of reporting data. Maintain documentation related to dashboards, analytics methodologies, KPIs, and reporting processes. Participate in regular service review meetings and present key findings and recommendations. Monitor user experience trends and proactively highlight potential risks before they impact business operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2>Experience Proven experience working with Digital Experience Monitoring (DEM) platforms such as Nexthink, SysTrack, or similar solutions. Experience in data analysis, reporting, and visualization within IT operations or digital workplace environments. Hands-on experience building and maintaining dashboards and reporting solutions. Experience supporting service improvement and operational excellence initiatives. Technical Skills Strong analytical and problem-solving skills. Hands-on experience with reporting and visualization tools such as Nexthink Dashboards and Power BI. Good understanding of Digital Workplace technologies, endpoint environments, and application performance monitoring. Ability to analyze large datasets and identify meaningful insights and trends. Understanding of key digital experience metrics and performance indicators. Familiarity with data-driven decision-making methodologies. Communication &amp; Stakeholder Management Ability to communicate technical findings to both technical and non-technical audiences. Strong stakeholder management and relationship-building skills. Excellent presentation, documentation, and reporting capabilities. Ability to work effectively in cross-functional and multicultural environments. Nice to Have Experience working within an Experience Management Office (XMO) environment. Knowledge of ITSM processes including Incident, Problem, and Change Management. Experience with automation, APIs, scripting, or advanced analytics capabilities within DEM platforms. Familiarity with Experience Level Agreements (XLAs) and Digital Employee Experience (DEX) frameworks. Exposure to Service Management reporting and operational KPI tracking. Experience supporting workplace transformation or end-user experience improvement programs. Core Competencies Data Analysis Reporting &amp; Dashboarding User Experience Analytics Problem Solving Automation &amp; Process Improvement Stakeholder Management Business Communication English Proficiency (B2 or above)<p></p></section>

The ideal candidate will use a strategic mindset to drive the future success of the company by aligning teams under one vision. With responsibility for all program areas, this candidate will execute all areas of need for the organization including management in the following areas: fiscal, operational, program development, community relations, and board relations. Responsibilities Annually create a strategic organizational plan and overall budget Maintain a climate that attracts and retains a talented and diverse staff Create and maintain relationships with individuals and organizations to facilitate success of organization's financial future Prepare agendas, reports, and materials for board meetings<br>Qualifications Previous management or board of director experience Successful fundraising and development experience Experience in large-scale program development

Company Description 4Level1 delivers comprehensive English language programs tailored for adults and young adults, aligned with international CEFR standards. The organization focuses on practical communication skills across all language domains, helping learners build confidence for academic, professional, and social success. Programs emphasize communicative goals and real-world interaction, ensuring relevant and engaging learning experiences. 4Level1 provides both online and face-to-face classes, serving students across the Middle East remotely and offering in-person courses in Riyadh.<br>Role Description The Talent Management Manager is a full-time, on-site role based in Qesm El Maadi, responsible for designing and implementing talent strategies that support 4Level1’s educational mission. This role oversees the full employee lifecycle, including workforce planning, recruitment support, onboarding, performance management, and succession planning. The Talent Management Manager develops and maintains career paths, competency frameworks, and development programs to enhance engagement and retention. Day-to-day tasks include partnering with leadership to identify talent needs, managing learning and development initiatives, monitoring employee metrics, and ensuring company policies are applied consistently and fairly. The role also involves coordinating internal communications related to talent programs and contributing to a positive, inclusive work culture.<br>Qualifications<br> Experience in talent management, including performance management, succession planning, and career development. Background in HR practices such as recruitment support, employee relations, and workforce planning. Strong skills in designing and implementing training, learning, and development programs. Ability to analyze HR data, track talent metrics, and prepare clear reports for leadership. Excellent communication, stakeholder management, and relationship-building abilities. Proven organizational, project management, and problem-solving skills. Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; relevant certifications (e.g., CIPD, SHRM) are an advantage. Experience in education or training organizations, particularly in international or multicultural environments, is beneficial. Demonstrated commitment to inclusive, non-discriminatory practices and a collaborative work style.

Sichuan Tianyi Comheart Telecom Co., Ltd. is a High-Tech enterprise specializing in the R&D, production and sales of telecommunication equipment. Our products cover optical telecommunication terminals, wireless telecommunication devices, and smart terminals. Headquartered in Chengdu, Sichuan Province, China, we have over 3,000 employees and annual sales revenue exceeding $350 million. Our products and services are widely used in multiple countries and regions globally. Due to business expansion in Egypt, we are hiring two After-Sales Service Engineers to provide technical support and services for Egypt for network communication equipment and optical terminal products.<br>Work Location Cairo, Egypt (may needs frequent travel within Egypt required based on project needs)<br>Key Responsibilities1. Technical Support & Maintenance: Provide on-site technical support for equipment installation, debugging, maintenance, and troubleshooting to ensure optimal performance.2. Equipment Monitoring & Optimization: Regularly inspect equipment status, analyze system performance, and propose optimization strategies to ensure stability.3. Rapid Response & Problem Solving: Address technical issues promptly via remote or on-site support to maximize customer satisfaction.4. Client Communication & Needs Analysis: Maintain strong client relationships, identify customer needs, and deliver tailored solutions.5. Upgrades & Training: Assist clients with equipment upgrades and configuration adjustments, and provide technical training.6. Documentation: Prepare technical reports and service records, and provide internal feedback on solutions.<br>Qualifications Education: Bachelor’s degree or higher in Electronics, Communication Engineering, Computer Science Language: Fluency in Arabic and English ( both spoken and written) for effective technical communication ( Chinese is an advantage) Skills: Strong customer service mindset, teamwork, problem solving and adaptability. Driving license: Valid driver's license for travel and on-site support. Preferred experience with Network Communication Devices or Optical Terminal Products.<br>We offer Competitive salary and performance bonuses Comprehensive training programs Career growth opportunities in an international environment.

Company Description Alorica is a global customer experience (CX) company that designs and delivers services that help brands build lasting customer relationships. As a full-service CX partner, Alorica combines proven performance, industry expertise, and modern technology to create impactful, innovative customer interactions. The company is known for challenging convention, focusing on measurable results, and maintaining strong, values-driven client partnerships. With 100,000 professionals across 17 countries, Alorica supports over 250 brands in more than 75 languages, offering diverse career paths in a dynamic, inclusive environment. Individuals who are curious, creative, and committed to excellence are encouraged to explore opportunities at alorica.com/careers.<br>Role Description This full-time, on-site Retail Customer Support role is based in Qesm El Sheikh Zaid and focuses on delivering high-quality service to retail customers. Day-to-day responsibilities include responding to customer inquiries, handling concerns or complaints, and providing product information that supports informed purchasing decisions. The role involves maintaining customer satisfaction through clear communication, problem solving, and adherence to company service standards. Team members will document interactions accurately, follow established processes, and collaborate with colleagues and supervisors to improve the customer experience. The position requires consistent professionalism, punctuality, and a commitment to meeting performance targets.<br>Qualifications<br><br>Candidates should possess skills in Customer Service and Customer Satisfaction to resolve issues, build trust, and maintain positive customer relationships. Candidates should possess Communication skills, including clear spoken and written English at B2 level, to interact with customers and team members professionally. Relevant qualifications such as a university degree or equivalent education, along with basic computer literacy and experience using customer support tools, are beneficial. Additional desirable qualifications include prior retail or contact center experience, problem-solving abilities, adaptability to shift work, and a customer-centric mindset.

Company Description Proleaders Company - شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-relevant programs. The company offers a wide range of language, administrative, and technical training designed to support both professional and educational goals. Its team of experienced trainers delivers knowledge and skills using innovative, interactive methods that create an engaging learning environment. All programs are based on modern educational approaches and practical application to ensure measurable results. Proleaders is committed to continuous improvement, high-quality training, and meeting client needs in a professional and impactful way.<br>Role Description The Telesales Representative is a full-time, on-site role based in Giza. In this position, the representative will make outbound calls to prospective and existing clients, introduce training programs, and clearly explain their benefits and features. The role involves responding to inquiries, providing accurate information, and guiding potential customers through the enrollment process. The representative will follow up on leads, maintain detailed records of interactions, and work toward achieving individual and team sales targets. Daily responsibilities also include collaborating with the training team to understand program updates, sharing feedback from customers, and supporting overall customer satisfaction.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear phone communication and active listening. Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and ensure a positive client experience. Candidates should possess Sales skills, including lead follow-up, negotiation, and closing enrollments for training programs. Candidates should possess Training-related awareness to effectively describe program content, benefits, and learning outcomes. Relevant skills and qualifications include proficiency in basic computer and CRM tools, the ability to work toward targets, strong organizational skills, and prior experience in telesales or call center environments. A high school diploma or equivalent is required; a diploma or degree in business, marketing, or a related field is an advantage, as is experience in the education or training sector.

Job Purpose<br><br> JOB DESCRIPTION <br><br>Supervise the HSE Reps. & ensure that all project employees understand their individual responsibilities towards Heath, Safety, and Environmental protection according to OC’s HSE policies and procedures and adhere to them.<br><br>Roles & Responsibilities<br><br> Administer consistently all aspects of accident prevention, fire protection, first aid, and other safety policies. Ensure property, equipment, supplies and material to be used at work sites complies with OC’s HSE policies and procedures. Ensure routine HSE activities and safety controls are carried out to ensure protection of the life and health of employees and subcontractors. Ensure workers are provided with suitable protective equipment. Participate in weekly ‘Tool Box’ meeting as per plan scheduled by the HSE training unit. Assist the HSE Manager to analyse, report and investigate all all accidents and incidents and issue preliminary reports. Provide specialist advice and information on HSE to project employees or Managers as required. Participate in implementing the policies and procedures applicable to the section. Engage actively with, and use technology and equipment allocated to unit. Conduct HSE trainings and orientation to all new employees. Right/authorities to stop the work, and take the necessary action in case if he found unsafe act/ condition Perform other assignments as necessary to support the function/department Ensure working according to the company HSE policies and regulations, risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior HSE Supervisor<br><br>Senior HSE Representative<br><br>HSE Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Project Management Project Staff HSE Department <br><br>Operational As required<br><br>External Contact Nature & Purpose Frequency<br><br>Sub Contractor’s employees Operational As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications High Education level<br><br>Professional Certification ISO 45001/Environmental ISO 14001/ OSHA construction and general/ accident investigation/ HSE relevant technical courses.<br><br>Work Experience 5-7 years' of experience in a relevant position<br><br>Language<br><br>Good Command of English Language<br><br>Technical Writing is a plus<br><br>Computer Skills Microsoft Office, Internet Browsing

Job Purpose<br><br> JOB DESCRIPTION <br><br>Maintain clear communication with suppliers in order to ensure timely purchasing activities in adherence with relate policies and procedures. Coordinate with various departments to meet their related purchasing needs.<br><br>Roles & Responsibilities<br><br> Coordinate with internal entities as well as with vendors and suppliers to support the purchasing activities and to meet business related requirements. Use related software to support daily activities. (very week role) Handle the delegated tasks in coordination with related staff as required while ensuring the implementation of the applicable policies and procedures. Ensure purchasing requests collection from projects highlighting their needs, request clarifications and follow up as appropriate. Highlight any gap or risk that might face the purchasing operations to the Purchasing aiming to set preventive or corrective actions as required. Collect the purchase request from the Project Managers or project’s Technical Office Department after being approved by Project Managers. Collect material requisitions from the project Technical Office approved by project Manager. Coordinate with Purchasing Department in order to proceed with the purchasing activities. Perform tasks related to project purchasing as required and directly handle activities in coordination with the project manager (when the budget is below 2500 LE). Coordinate with Logistics Department/suppliers and seek for clarify and follow up the status of purchasing activities. Review invoices with quotations and purchase orders in order to verify accuracy. Update the purchasing database regularly to reflect actual purchasing activities status. Generate related reports as requested by the Purchasing Section Head and conduct additional analysis if needed. Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects. <br><br>REPORTING & INTERACTIONS<br><br>Report to Subordinates<br><br>Senior Purchasing Supervisor<br><br> Purchasing Assistant Purchasing Representative<br><br>Internal Contact Nature & Purpose Frequency<br><br> Accounting Department Logistics Department <br><br>Follow up and operational activities<br><br> Day to day As required <br><br>External Contact Nature & Purpose Frequency<br><br>Suppliers Negotiate and follow up As required<br><br>Minimum Qualification & Requirements<br><br>Education/ Qualifications BA Business Administration<br><br>Professional Certification<br><br>Work Experience 5 years’ experience in the same field<br><br>Language Good command of English language<br><br>Computer Skills Microsoft Office

Job Summary:We are seeking a motivated and results-driven Sales Executive to join our Pharma & Food Ingredients Division. The ideal candidate will be responsible for promoting and selling a range of food ingredients to manufacturers in the food and beverage industry. This role requires strong sales skills, market understanding, and the ability to build long-term customer relationships. Key Responsibilities:Develop and maintain relationships with existing and potential clients in the food and beverage sector. Sales Executive - Pharmaceutical APIs and food ingredients in the Pharmaceutical field Identify new business opportunities and grow market share within the assigned territory. Promote and sell the company’s range of food ingredients to manufacturers, distributors, and other B2B customers. Understand customer needs and provide appropriate technical and commercial solutions. Conduct product presentations, trials, and sample follow-ups with R&D and purchasing teams. Prepare and deliver sales forecasts, reports, and market analysis to management. Negotiate contracts, pricing, and payment terms in line with company policies. Stay updated with market trends, competitor activities, and new product developments. Collaborate with technical and logistics teams to ensure smooth order fulfillment and customer satisfaction. Qualifications & Requirements:Bachelor’s degree in Food Science, Chemistry, Chemical Engineering, Business Administration, or a related field. Minimum 2–4 years of sales experience in the food and pharma ingredients or food raw materials industry. Strong understanding of food manufacturing processes and applications. Proven record of achieving or exceeding sales targets. Excellent communication, negotiation, and presentation skills. Proactive, self-motivated, and able to work independently. Proficiency in Microsoft Office; CRM experience is an advantage. Valid driver’s license and willingness to travel as needed. Key Competencies:Customer-oriented mindset Strong analytical and problem-solving abilities Technical understanding of food ingredients and formulations Team collaboration and adaptability Time management and organizational skills What We Offer:Competitive salary and performance-based incentives Continuous training and career development opportunities Dynamic and supportive work environment Opportunity to represent leading global ingredient brands

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers.<br>As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Job Purpose We are seeking a customer-focused and enthusiastic German Customer Service Associate to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and delivering an exceptional customer experience through various communication channels.<br>Key Responsibilities Handle inbound customer interactions via phone, email, chat, and other support channels. Provide accurate information regarding products, services, policies, and procedures. Resolve customer inquiries, concerns, and complaints in a professional and timely manner. Maintain detailed records of customer interactions in the relevant systems. Escalate complex issues to the appropriate departments when necessary. Meet individual and team performance targets, including quality and productivity metrics. Deliver a high level of customer satisfaction and contribute to continuous service improvement. Adhere to company policies, processes, and compliance requirements.<br>Required Qualifications Bachelor's degree or equivalent qualification. German language proficiency at B2+ level or above (mandatory). Good command of the English language, both written and spoken.0-2 years of experience in customer service, call center, or customer-facing roles. Fresh graduates are welcome to apply. Excellent communication and interpersonal skills. Strong problem-solving and customer-handling abilities. Ability to multitask and work in a fast-paced environment. Basic computer proficiency, including Microsoft Office applications.<br>What We Offer Competitive salary and benefits package. Comprehensive training and development programs. Career growth opportunities within a global organization. Exposure to international clients and best-in-class customer experience practices. A diverse, inclusive, and collaborative work environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Analyst WFM Planning ( Planner )<br><p>Job Description</p><br><br><ul><li><p>1 YEAR as Scheduler is a MUST</p><br><br></li><li><p>Analyse information to develop Short- and Long-Term Forecasts for multiple clients.</p><br><br></li><li><p>Analyse trending data to help build accurate assumptions of various Key Metrics for programs including Shrinkage, AHT and Attrition.</p><br><br></li><li><p>Lead Staffing Calls to discuss Staff Plan with Departments such as Operations, TA, Account Management, Training etc.</p><br><br></li><li><p>Owns HC reconciliation with Operations, Training and Recruitment teams to ensure accurate starting point for Capacity plan roll out from running and next week onwards.</p><br><br></li><li><p>Coordinates with Scheduler to ensure Capacity plan outputs are in-line with Schedule outputs prior to release.</p><br><br></li><li><p>Maintain a high level of quality and accuracy while managing capacity plans for multiple programs.</p><br><br></li><li><p>Plan hiring and ramp down needs for your programs to maintain an acceptable level of staffing to meet business requirements.</p><br><br></li><li><p>Implementation &amp; transition of new projects. Should possess skills in developing &amp; coaching team members.</p><br><br></li><li><p>Represent the Workforce Management Team in cross-directorate discussions, providing a resource-focused viewpoint and subject matter expertise.</p><br><br></li><li><p>Implements productivity and revenue increase by driving efficiency and other related initiatives.&nbsp;</p><br><br></li></ul><br><p><b>Essential Criteria</b></p><br><br><ul><li><p>client facing experience</p><br><br></li><li><p>be able to work US hours</p><br><br></li><li><p>F15 site (Smart village)</p><br><br></li><li><p>Must have been in scheduling role for at least 10 Months.</p><br><br></li><li><p>English B2</p><br><br></li><li><p>knowledge with IEX scheduling</p><br><br></li><li><p>Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.</p><br><br></li><li><p>Ability to plan well and set priorities based on need</p><br><br></li><li><p>Background of Call center experience</p><br><br></li><li><p>Good decision-making skills</p><br><br></li><li><p>Excellent written and oral communication skills required to interact with all levels of management &amp; client representatives.</p><br><br></li><li><p>Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</p><br><br></li><li><p>Maintain confidentiality.</p><br><br></li></ul><br><p><b>Desirable Criteria for the External Applicants Only (outside Concentrix)</b></p><br><br><p><b>In addition to the above, needs to have:</b></p><br><br><ul><li><p>WFM background (Scheduling and RTA) and knowledge with MS Excel</p><br><br></li><li><p>Experience with other WFM tools such as Teleopti, Genesys, etc.</p><br><br></li></ul><br><p>Location:</p><br><br>EGY Cairo B224-F15, KM28 Cairo Alexandria Desert Road,<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li><span><span>Recording, updating, and following up CRM Database with the information collected by Sales, Marketing and Distributors Teams.</span></span></li><li><span><span>Support the Teams by partnering with IT department / software provider to solve user’s problems &nbsp;</span></span></li><li><span><span>Suggests / Create procedures and techniques to the Management, to maximize CRM data and minimize time required to enter or update contract data.</span></span></li><li><span><span>Opening and maintaining new accounts of Business Partners based on the relevant segmentation of the business</span></span></li><li><span><span>(Architects, consultants, contractors, etc.)</span></span></li><li><span><span>Coordinating with Sales and marketing teams as required based on departmental actions.</span></span></li><li><span><span>Identifying potential new business leads and Growth Opportunities through researching various sources of information / external data base</span></span></li><li><span><span>Special Focus on the business development data base concerning the&nbsp;two main market channelsof Business of the company related to Projects &amp; Showroom /OTC.</span></span></li><li><span><span>Ensuring Pipeline Report processes are running smoothly</span></span></li><li><span><span>Sub channels are activated and related to the business growth model of supportive data processing needed for growth.</span></span></li><li><span><span>Linking Trade Promotions and other Marketing events with relevant data base, for R.O.I report purposes</span></span></li><li><span><span>Maintaining excellent business relationships with clients</span></span></li><li><span><span>Introducing, educating, and training the teams of our sales distributors</span></span></li><li><span><span>Creating a system designed to align with our business objectives</span></span></li></ul><p><span><span><b>Your Profile</b></span></span></p><br><ul><li><span><span>Bachelor’s degree in business administration/marketing.</span></span></li><li><span><span>2+ years’ experience in related fields (experience in GCC countries is preferred)</span></span></li><li><span><span>Excellent communication skills and fluency in English</span></span></li><li><span><span>Excellent knowledge of MS Office Programs</span></span></li><li><span><span>Great Organization skills and ability to multitask</span></span></li><li><span><span>Outstanding Interpersonal skills</span></span></li><li><span><span>Ability to work with a team and being an affective team member</span></span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li><span><span>Recording, updating, and following up CRM Database with the information collected by Sales, Marketing and Distributors Teams.</span></span></li><li><span><span>Support the Teams by partnering with IT department / software provider to solve user’s problems &nbsp;</span></span></li><li><span><span>Suggests / Create procedures and techniques to the Management, to maximize CRM data and minimize time required to enter or update contract data.</span></span></li><li><span><span>Opening and maintaining new accounts of Business Partners based on the relevant segmentation of the business</span></span></li><li><span><span>(Architects, consultants, contractors, etc.)</span></span></li><li><span><span>Coordinating with Sales and marketing teams as required based on departmental actions.</span></span></li><li><span><span>Identifying potential new business leads and Growth Opportunities through researching various sources of information / external data base</span></span></li><li><span><span>Special Focus on the business development data base concerning the&nbsp;two main market channelsof Business of the company related to Projects &amp; Showroom /OTC.</span></span></li><li><span><span>Ensuring Pipeline Report processes are running smoothly</span></span></li><li><span><span>Sub channels are activated and related to the business growth model of supportive data processing needed for growth.</span></span></li><li><span><span>Linking Trade Promotions and other Marketing events with relevant data base, for R.O.I report purposes</span></span></li><li><span><span>Maintaining excellent business relationships with clients</span></span></li><li><span><span>Introducing, educating, and training the teams of our sales distributors</span></span></li><li><span><span>Creating a system designed to align with our business objectives</span></span></li></ul><p><span><span><b>Your Profile</b></span></span></p><br><ul><li><span><span>Bachelor’s degree in business administration/marketing.</span></span></li><li><span><span>2+ years’ experience in related fields (experience in GCC countries is preferred)</span></span></li><li><span><span>Excellent communication skills and fluency in English</span></span></li><li><span><span>Excellent knowledge of MS Office Programs</span></span></li><li><span><span>Great Organization skills and ability to multitask</span></span></li><li><span><span>Outstanding Interpersonal skills</span></span></li><li><span><span>Ability to work with a team and being an affective team member</span></span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><strong>Location:</strong>&nbsp;Giza – 6th of October City</p><br> <p><strong>Job Type:</strong>&nbsp;[Full-time, Contract]</p><br> <p><strong>Hashtag:</strong>&nbsp;#LI-OB1</p><br> <p><strong>About Us:</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>• Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br> <p>• Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br> <p>• Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.</p><br> <p>• Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br> <p>• Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br> <p>• Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br> <p>• Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>• B.Sc. degree in Pharmacy or equivalent.</p><br> <p>• 1 - 3 years of related experience</p><br> <p><strong>Learn more about Hikma in Egypt&nbsp;</strong><strong>hikma-egypt-factsheet_-en-sep-2025.pdf</strong></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking &amp; Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting &amp; Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>