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This role requires FOREX sales experience.<br>The experienced Sales Manager will be responsible for generating sales and driving revenue growth by selling foreign exchange FX products and services. This role involves identifying new sales opportunities, building and maintaining relationships with clients, and providing excellent customer service to ensure client satisfaction and loyalty.<br><br>Key Responsibilities Sales Opportunity Development: Identify and pursue new sales opportunities in the CFD & FX market, leveraging an established IB & CPA Partners Network. Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs to provide tailored FX solutions. Sales Targets Achievement: Meet or exceed sales targets for FX products while ensuring high levels of client satisfaction to encourage repeat business and referrals. Market Knowledge and Analysis: Maintain a thorough understanding of the FX market, including trends and competitor activities, to provide relevant insights and identify opportunities for improvement. Effective Communication and Reporting: Prepare and deliver compelling sales presentations, negotiate terms, and maintain accurate records of sales activities while providing regular reports to management.<br><br>Qualifications and Skills Educational and Professional Experience: Bachelor’s degree in Finance, Business, or Economics, with proven sales experience in the FX or financial services industry. Market and Product Knowledge: Strong understanding of the FX market and related products, enabling effective client engagement. Interpersonal Skills and Goal Orientation: Excellent communication and negotiation skills, with a track record of meeting or exceeding sales targets while working independently and as part of a team.

Company Description Competent delivers reliable and customized HR outsourcing solutions to meet the unique needs of a diverse client base. With over 80 satisfied clients across various industries, the company has built a reputation for excellence through quality, efficiency, and competitive pricing. Competent thrives on referrals, reflecting its dedication to delivering tangible results. Our mission is to help organizations grow by understanding and fulfilling their HR needs with precision and reliability.<br> Role Description We are seeking a full-time Senior Hospitality Design Architect for an on-site position based in Cairo. In this role, you will be responsible for overseeing all aspects of architectural design and project management for hospitality projects. Your tasks will include developing creative architectural designs, preparing detailed construction drawings, and managing design processes to meet project deadlines and client expectations. Additionally, the role involves coordinating with clients and project stakeholders and ensuring seamless communication throughout project lifecycles.<br> Qualifications Strong skills in Architectural Design and Architecture, with a focus on innovative solutions for hospitality projects Proficiency in Design Management and preparing Construction Drawings Excellent Communication skills for effective collaboration with clients, stakeholders, and team members Experience in working on large-scale or complex projects is highly desirable Proven ability to lead design teams and manage multiple projects simultaneously A bachelor’s or master’s degree in Architecture or a related field Proficiency in design software and tools such as Auto CAD, Revit, or similar applications Knowledge of hospitality industry trends and sustainable design practices is advantageous

Company Description<br><br>????Fashion Account????<br>| ???? Chat |????20K Net | Online Interview<br><br><br>Role Description<br><br> This is a full-time, on-site Call Center Agent role based in Cairo, Egypt. The Call Center Agent will handle inbound and outbound calls, respond to customer inquiries, and provide accurate information about products and services. Responsibilities include resolving customer issues, documenting interactions in the system, and escalating complex cases when needed. The role also involves following call center scripts and guidelines, meeting performance targets, and maintaining a positive and professional tone in all communications. The Call Center Agent will work closely with team members and supervisors to ensure consistent, high-quality customer support.<br><br>Qualifications<br> <br>Strong customer-facing skills, including experience in customer service, customer support, or related customer service representative roles. Ability to maintain high levels of customer satisfaction through clear communication, active listening, and problem-solving. Excellent interpersonal skills, with the ability to build rapport, handle difficult conversations, and remain calm under pressure. Solid computer literacy, including comfort with call center software, CRM systems, email, and basic office applications. Effective verbal and written communication skills in English; additional language skills are an advantage. Ability to work on-site in Cairo, follow schedules, and adhere to established processes and performance metrics. Prior call center or customer support experience is preferred but not mandatory; willingness to learn and adapt is essential. High school diploma or equivalent required; additional training or certifications in customer service are a plus. Proficiency level of English from B2 to C1

???? We're Hiring: Senior ACM Operationist (Agency & Community Management)???? Social / Live Streaming Industry We’re looking for a proactive and results-driven ACM Operationist to join our growing team!<br>???? Key Responsibilities:• Manage and maintain strong relationships with agencies, hosts, and key users.• Recruit, onboard, and support new hosts and agencies to grow successfully on the platform.• Hunt and attract new users, hosts, and agencies to drive platform growth.• Excellent communication skills to help guilds and streamers handle problems.• Ability to handle emergencies flexibly and calmly, stabilizing the guild and streamer situation; • Understanding the preferences of Middle Eastern guild leaders, streamers, and supporters;• Monitor agency and host performance and ensure KPIs are achieved.• Organize and manage online events, campaigns, and community activities.• Provide training, guidance, and operational support to improve engagement and retention.• Prepare performance reports and provide insights and recommendations to management.• Build and maintain active communities while ensuring a positive user experience.<br>✅ Requirements:• 2-5 years of experience in ACM, user operations, community management, or agency management.• Previous experience in live streaming, voice rooms, social apps, gaming, or creator platforms.• Strong communication, negotiation, and relationship-building skills.• Experience in user acquisition, host recruitment, or agency hunting is highly preferred.• Familiarity with virtual gifting ecosystems and creator monetization models.• Good command of English (B1+ minimum required).• Proficiency in Excel and basic data analysis.<br>⭐ Preferred Qualifications:• Experience working with international or multicultural communities.• Strong understanding of community growth and retention strategies.<br>???? Apply now and become part of our growing team!

company Description SYE English Community is the first dedicated English community in Egypt. Known for its talented instructors, SYE has designed a unique development program that guarantees notable improvements in English language proficiency, skills, and overall personal growth. The community is committed to fostering an engaging and supportive environment to help individuals excel in communication and realize their full potential. It is a reputable organization that focuses on providing top-quality English language education.<br>Role Description This is a Full time, Part-time or Freelance role based in our branches for an English Language Teacher. The English Language Teacher will be responsible for conducting engaging and effective English lessons, creating tailored lesson plans, assessing student progress, and fostering a supportive learning environment. The teacher will collaborate with other team members to deliver quality education while ensuring that students achieve their language goals.<br>Location: October -El Dokki- Maadi- Nasr City-Online<br>Qualifications Strong expertise in English Teaching, Teaching English as a Foreign Language, and general Teaching skills. Proficiency in Curriculum Development, with experience in creating effective lesson plans and educational resources. An academic or practical background in Linguistics is a significant advantage. Excellent communication and presentation skills in English. Ability to engage with diverse learners and adapt to their educational needs effectively. Previous experience in teaching or training is preferred but not mandatory. Relevant certifications in English language teaching, such as TEFL, TESOL, or CELTA, are highly desirable.

Company Description<br> EHAB CENTER, a family-owned business established in 1987 in Alexandria, Egypt, specializes in the supply of home appliances. Over the decades, the company has grown to include six branches in Alexandria, two in Tanta, and two in Cairo, alongside an online store launched in 2020. With a strong retail presence and a commitment to customer satisfaction, EHAB CENTER continues to expand while maintaining its roots in quality and service excellence. The online store can be visited at https://ehabcenter.com.<br> Role Description<br> This is a full-time, on-site role for a Sales Specialist located in Damanhur. The Sales Specialist will be responsible for engaging with customers, understanding their needs, and providing effective solutions to drive sales growth. Responsibilities include managing customer inquiries, delivering excellent customer service, training customers on product functionalities, and supporting sales strategies. Partnering closely with the sales team, the role requires dynamic interaction with customers and team members to meet and exceed sales goals.<br> Qualifications<br> Strong Communication and Customer Service skills to effectively engage and assist customers. Proven ability in Sales and Sales Management, including achieving targets and identifying opportunities for growth. Capacity to provide Training to customers or team members, ensuring a solid understanding of product features and services. A results-driven mindset with strong problem-solving skills and the ability to work in a team environment. Previous experience in retail or home appliances sales is a plus. Bachelor’s degree or equivalent experience in sales, business, or a related field is preferred.

Location: Al-Shaikh Zayed, Giza Employment Type: Full-time Job Summary We are looking for a highly organized and proactive Dispatcher & Maintenance Operations Coordinator to join our team. The ideal candidate will be responsible for coordinating maintenance operations, assigning tasks to technicians, following up on daily activities, and ensuring smooth communication between clients, technicians, and internal departments. Key Responsibilities Schedule and dispatch maintenance technicians based on workload and priority. Coordinate daily maintenance operations and monitor task completion. Receive maintenance requests and ensure proper follow-up until closure. Track technicians’ attendance, routes, and task progress. Communicate with clients regarding appointments, updates, and service status. Prepare daily and weekly operational reports. Ensure all maintenance requests are logged accurately in the system. Handle emergency maintenance requests efficiently. Coordinate with procurement or warehouse teams regarding spare parts availability. Maintain proper documentation and operational records. Requirements Previous experience in dispatching, maintenance coordination, operations, or customer service. Strong communication and organizational skills. Ability to multitask and work under pressure. Good knowledge of Microsoft Office, especially Excel. Experience using ERP systems or maintenance management systems is a plus. Problem-solving mindset with strong follow-up skills. Preferred Qualifications Experience in facilities management, maintenance companies, or field operations. Familiarity with scheduling and workforce coordination. Benefits Competitive salary package. Social & medical insurance. Career growth opportunities. Dynamic and professional work environment.<br>Working Hours:This role follows Pacific Standard Time (PST). Working hours in Egypt:4:00 PM – 1:00 AM, or5:00 PM – 2:00 AM

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span><span>Research and Strategy</span><br></span></p> <ul> <li><span>Translate business priorities and keyword clusters into briefs with hypotheses, sources, interview targets, and desired outcomes.</span><br></li> <li><span>Primary research: interview internal experts and clients; summarize findings with pull quotes and data points.</span><br></li> <li><span>Secondary research: use credible sources, statistics, and laws, with proper attribution.</span><br></li> </ul> <p><span>Creation and Execution</span><br></p> <ul> <li><span>Long form SEO articles, landing pages, case studies, brochures and one pagers, RFP and proposal copy, email drips, LinkedIn posts, and short video scripts.</span><br></li> <li><span>Iterate content for persona and buyer journey stage: Awareness, Consideration, Decision.</span><br></li> <li><span>Write in both Arabic and English with audience appropriate tone.</span><br></li> <li><span>Package designer briefs for static and motion assets; review storyboards and cuts.</span><br></li> </ul> <p><span>Distribution and Optimization</span><br></p> <ul> <li><span>Tailor for LinkedIn Company, leadership profiles, website, blog, email, proposals, and webinars.</span><br></li> <li><span>A/B test hooks, headlines, subject lines, and CTAs.</span><br></li> <li><span>Track performance, report insights, and re optimize monthly.</span><br></li> </ul> <p><span>Governance</span><br></p> <ul> <li><span>Editorial calendar, status board, and SLA.</span><br></li> <li><span>Style guide and terminology for Arabic and English.</span><br></li> </ul> <div><span><span>Fact checking, plagiarism checks, and legal compliance guardrails.</span></span><br></div> <br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li><span>3 6 years in B2B content or copywriting, preferably in HR services, recruitment, outsourcing, or SaaS.</span><br></li> <li><span>Proven portfolio of SEO articles, case studies, landing pages, and short video scripts that moved business metrics.</span><br></li> <li><span>Arabic native with strong English.</span><br></li> <li><span>Solid grasp of Egypt s HR and employment context is a plus.</span><br></li> <li><span>Tool fluency: Google Workspace, Ahrefs or Semrush, Screaming Frog, Google Analytics, Search Console, Zoho CRM and Campaigns, LinkedIn, basic Canva or Adobe Express, and AI tools for ideation and drafting.</span><br></li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description 4Level1 is dedicated to delivering high-quality English Language Programs designed for adults and young adults. Our courses adhere to global CEFR standards, equipping learners with practical communication skills applicable in academic, professional, and social contexts. We offer both online and face-to-face classes to students across the Middle East, with in-person sessions held in Riyadh. Our programs emphasize building real-world communicative confidence and goal-oriented learning strategies.<br> Role Description We are looking for a dedicated and results-driven Telesales Representative to join our team. This is a full-time, on-site role based in Qesm El Maadi. The Telesales Representative will be responsible for managing and responding to customer inquiries, conducting follow-ups, generating sales leads, achieving sales targets, explaining course offerings, and building positive customer relationships. The role also involves identifying customer needs and providing tailored recommendations to meet those needs.<br> Qualifications Strong Communication and interpersonal skills for effectively engaging with customers and team members Expertise in Customer Service and Customer Support, ensuring client satisfaction and resolution of inquiries or issues Proven skills in Sales, with experience in achieving or exceeding sales targets Ability to deliver and participate in Training sessions to stay updated on offerings and sales strategies Basic computer skills and familiarity with sales software tools are preferable Previous experience in a telesales or customer-facing role is an advantage Bachelor’s degree in Business Administration, Marketing, or a related field is a plus Proficiency in English is required, with additional languages being a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a highly skilled Senior Internal Auditor to join our Internal Audit Division. This role plays a critical part in safeguarding the organization’s assets, ensuring the accuracy and integrity of financial reporting, and strengthening risk management and internal control frameworks. The successful candidate will operate with a high level of independence and act as a trusted advisor to senior management and key stakeholders.</p><br> <br><br><p><b>What you will do</b></p><br><ul> <li>Develop and execute risk-based internal audit plans, defining the scope of financial, operational, and IT audits in alignment with the organization’s risk appetite.</li> <li>Assess the design and operating effectiveness of internal controls across business units, identifying control gaps, inefficiencies, fraud risks, and process weaknesses.</li> <li>Perform detailed audit procedures, including transaction testing, data analysis, and sampling techniques to generate insights and support audit findings.</li> <li>Prepare clear, structured audit reports outlining findings, root causes, risk ratings, and practical, actionable recommendations for management.</li> <li>Track the implementation of agreed corrective actions and ensure timely resolution of audit issues, escalating overdue or high-risk items to senior leadership or the Audit Committee when necessary.<br></li> </ul><br><ul> <li>3–5 years of progressive internal audit experience, ideally within consumer finance or financial services</li> <li>Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or ACCA qualification are highly preferred.</li> <li>Strong understanding of IFRS/GAAP, corporate governance frameworks, and risk management methodologies.</li> <li>Strong ability to analyze complex data, identify trends, and translate findings into clear, actionable insights.</li> <li>Excellent written and verbal communication skills with the ability to present confidently to senior stakeholders and audit committees.</li> </ul><br> </div>

Company Description<br> AMIT, the “Association of Management and Information Technology,” is a leading provider of training and consulting services. Renowned for its commitment to service excellence, AMIT ensures the success of its clients by prioritizing high-quality service delivery. The company stays at the cutting edge of the industry by developing new training methodologies and closely monitoring market trends. With a customer-centric approach, AMIT collaborates with clients to anticipate and address emerging training needs for professional growth.<br> Role Description<br> This is a full-time, on-site role for a Sales Agent located in Cairo, Egypt. The Sales Agent will be responsible for identifying and reaching out to prospective clients, building and nurturing customer relationships, and closing sales to meet or exceed targets. The role also involves understanding client needs to offer suitable training solutions and providing exceptional customer service throughout their journey. Collaborating with other teams to deliver services aligned with client goals will also be a key part of the responsibilities.<br> Qualifications<br> Strong communication and interpersonal skills to effectively interact with clients and colleagues Customer Service expertise and an empathetic approach to addressing client needs Proven Sales experience with a track record of meeting or exceeding targets Knowledge or experience in Insurance and Training sectors is a plus Ability to work independently, with excellent organizational and time-management skills Fluency in both Arabic and English is an advantage Relevant educational background, such as a degree in Business, Marketing, or related fields, is preferred

About Koroot Koroot helps businesses build stronger relationships with their customers through digital loyalty solutions. Our loyalty program is designed for businesses such as cafés, restaurants, beauty salons, retail shops, and other customer-facing brands that want to increase repeat visits and customer retention. Koroot’s public website describes its solution as digital stamp cards for Apple Wallet and Google Wallet, helping coffee shops build customer loyalty without requiring customers to download an app. Role Overview We are looking for a motivated and energetic Senior Sales Executive to join Koroot’s first sales team. The main responsibility of this role is to visit businesses on the ground, introduce Koroot’s loyalty program, explain its value, and onboard new merchants. This is a field-based role ideal for someone who enjoys meeting people, building relationships, and learning how to sell technology products to local businesses. Key Responsibilities As a Senior Sales Executive, you will:Visit cafés, restaurants, beauty salons, barbershops, retail stores, and other local businesses. Introduce Koroot’s loyalty program and explain how it can help businesses bring customers back more often. Identify decision-makers such as owners, managers, or branch supervisors. Present Koroot’s solution clearly and confidently in face-to-face meetings. Collect business information and understand each merchant’s customer loyalty needs. Help onboard new merchants and guide them through the setup process. Follow up with potential clients through calls, Whats App, email, or in-person visits. Maintain a daily pipeline of leads, meetings, follow-ups, and closed deals. Achieve weekly and monthly sales and onboarding targets. Share market feedback with the team, including objections, competitor insights, and merchant needs. Represent Koroot professionally in all client interactions. What Success Looks Like<br>A successful Senior sales Executive at Koroot will:Visit a high number of relevant businesses every week (50+ new merchants per week) Book meetings with business owners and managers. Convert interested merchants into active Koroot clients. Build strong relationships with cafés, restaurants, salons, and retail stores. Keep accurate sales records and follow up consistently. Become confident in selling Koroot’s loyalty program independently. Compensation Basic salary. Sales commission or performance bonus. Medical Insurance. Transportation allowance, if applicable. Mobile allowance, if applicable. Growth opportunity into Senior Manager, Head of Sales, or Business Development roles.<br>Job Requirements The ideal candidate should have: Bachelor’s degree in Business, Marketing, Communications, or any related field. Minimum 3-5 years of sales experience. Strong communication and interpersonal skills. Confidence in approaching new businesses and starting conversations. Good presentation and persuasion skills. Ability to explain simple technology products to non-technical business owners. Self-motivated, energetic, and comfortable working outside the office. Strong follow-up skills and attention to detail. Basic computer and mobile app skills. Ability to use CRM tools, spreadsheets, or sales tracking systems. Good command of English; Arabic is a plus depending on the market. Valid driving license and access to transportation is preferred. Preferred Qualities We are especially interested in candidates who are:Outgoing and comfortable speaking with business owners. Hungry to learn sales and grow in a startup environment. Resilient and not discouraged by rejection. Organized and able to manage daily visits and follow-ups. Interested in technology, customer loyalty, restaurants, cafés, and local businesses. Able to build trust quickly with merchants.<br>How to Apply Please send your CV or resume by email to careers@koroot.io

We are seeking a highly skilled and commercially astute Compliance Manager to lead our internal audit and compliance function. This is a strategic role that goes beyond traditional compliance, requiring a candidate with a robust financial management background ideally at the Finance Manager or CFO level within the real estate or contracting industry. The successful candidate will be responsible for designing and directing the internal audit and control framework while overseeing all ancillary compliance matters.<br>Key Responsibilities:1. Internal Audit & Financial Controls Develop and Implement Audit Plan: Design and execute a comprehensive, risk-based annual internal audit plan covering financial, operational, and administrative areas. Financial Oversight: Leverage deep financial expertise to audit complex financial statements, project costing, budgeting, forecasting, and cash flow management. This requires understanding the financial intricacies of large-scale construction and real estate projects. Internal Controls Framework: Establish, maintain, and continuously improve the internal control environment to mitigate business risks, prevent fraud, and ensure the accuracy of financial reporting. Contract Compliance & Risk: Review contractor claims, variation orders, and contractual obligations to ensure financial and operational compliance with project plans and standard forms of contracts (e.g., FIDIC). Process Improvement: Collaborate with department heads to recommend and implement corrective actions and systems improvements based on audit findings. External Audit Liaison: Maintain a strong working relationship with external auditors, ensuring they have all required information and that audit recommendations are addressed.<br>2. Compliance & Regulatory Oversight Regulatory Adherence: Monitor and ensure the company's compliance with all relevant local and international regulations, particularly those issued by the Egyptian Financial Regulatory Authority (FRA) and other governmental bodies for non-banking financial activities. AML/KYC Compliance: Develop, implement, and monitor Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures, ensuring adherence to regulatory requirements and reporting any suspicious transactions. Policy Management: Develop, review, and update compliance policies and procedures to reflect changes in laws, regulations, and business operations. Regulatory Reporting: Ensure timely and accurate filing of all required regulatory reports. Stakeholder Coordination: Act as the primary liaison with regulators, custodians, and external auditors on all compliance-related inquiries.<br>3. Leadership & Reporting Board Reporting: Present comprehensive audit and compliance reports to the Board of Directors and relevant committees, clearly identifying areas of risk and required actions. Team Leadership: Direct and mentor the internal audit and compliance staff to ensure they are motivated, trained, and perform to required standards. Training: Design and deliver compliance and financial control training programs for employees to foster a culture of ethics and accountability.<br>Qualifications & Requirements:Bachelor's degree in Accounting, Finance, or a related field. A Master's degree (MBA or MSc in Finance) is highly preferred . A relevant professional certification is required, such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), or CMA (Certified Management Accountant). A minimum of 10-15 years of progressive experience in finance, audit, or compliance, with at least 3-5 years in a managerial role. Mandatory experience in the Real Estate and/or Contracting industry in Egypt. A proven track record of managing finance/audit for large-scale construction projects is essential. In-depth knowledge of IFRS, Egyptian tax laws (Income Tax, VAT, WHT, Payroll), and corporate governance principles. Strong understanding of the Egyptian regulatory landscape, particularly FRA regulations, AML/CFT laws, and CBE requirements. Proficiency with ERP systems (e.g., Odoo ERP) and advanced MS Excel skills are required.

Company Description Right Travel LLC is an american tour provider focused on offering high-quality, economical travel experiences to a diverse community of travelers. The company is committed to delivering strong value and exceptional service, treating each customer as an individual with unique travel needs. Right Travel emphasizes innovative tours, competitive pricing, and attentive support to help make vacations memorable and enjoyable. The organization is driven by a passion for service and aims to turn travel aspirations into reality through a broad range of offerings featured on its website. Team members contribute to a customer-centric culture built around reliability, care, and personalized travel solutions.<br>Role Description:The Sales Specialist is a full-time, responsible for driving tour bookings and revenue by engaging prospective and existing customers. This position involves responding to inquiries via phone, email, and online channels, understanding individual travel needs, and recommending suitable tour packages and services. The Sales Specialist will prepare quotations, follow up on leads, manage the sales pipeline, and maintain accurate customer records in the CRM system and update the database. Day-to-day tasks include providing high-quality customer service, resolving issues, and ensuring a smooth pre- and post-booking experience. The role also includes collaborating with internal teams on promotions, participating in ongoing training, and contributing feedback to improve sales processes and travel offerings.<br>Qualifications:Fluent in English, Spanish language is a plus. Strong Communication skills, including clear verbal and written interaction with customers and teammates. Customer service experience in a multinational company handling English speaking customers is preferred. Flexible and presuasive handling clients based in the United States of America and comminicating with providers around the globe. Proven Customer Service abilities, with a focus on empathy, problem-solving, and building long-term relationships. Demonstrated Sales experience, including lead generation, closing deals, and meeting or exceeding targets. Sales Management or pipeline management skills, such as organizing leads, tracking performance, and using CRM tools effectively. Experience in Training, coaching, or sharing best practices to support continuous improvement in sales performance. Strong time-management and organizational skills.presistance and relentless on follow up with providers and serving clients’ requests. Detail oriented, have a good eye detecting errors or missing info from providers, reviewing the sales quotations closely and amending any details needed peior to sending it to the client. Passionate about the travel and tourism business, giving the best experience and memorable tours to our clients. Ability to work flexible hours to support customers in different time zones, United States, UAE, AU, UK..etc. including some evenings or weekends as needed. Proficiency with common Mircsoft office word, excel, powerpoint, outlook and communication software (e.g., email platforms, spreadsheets, video conferencing tools). High school diploma or equivalent required; post-secondary education in Business, Hospitality, Tourism, or a related field is an advantage. Attending and setting Audio and Video Zoom meetings with other team members, clients and providers on weekly basis.<br>Work Conditions:<br>Full time job Working hours based on the United States working hours New Jersey time ( From 3 pm till 12 am Cairo time). Weekends: Saturdays and Sundays. Public Holidays according to the United States Calendar, Egypt’s Holidays in lieu based on availability. Annual vacation 21 business days. Competitive salary, promotion and growth opportunities Work from office in Mohandesin, Giza. Egypt. Flexibility on longer working hours for business need.

<p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p><p>Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute.</p><p>Connect to your skills and professional experience.</p><p>Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T</p><p>Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we ll take your wellbeing seriously, too. Because it s only when you re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we ll make sure it never stops growing. Whether it s from the complex work you do, or the people you collaborate with, you ll learn every day. Through world-class development, you ll gain invaluable technical and personal skills. Whatever your level, you ll learn how to lead.</p><p>Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you ll experience a purpose you can believe in and an impact you can see. You ll be free to bring your true self to work every day. And you ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Bachelor s degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025.</li><li>3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations.</li><li>Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</li><li>A strong academic record.</li><li>Proficiency in English, both written and spoken, is essential.</li><li>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</li><li>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</li><li>Being passionate about the latest technology trends and developments.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</li><li>A proactive attitude and the ability to work effectively in a collaborative team environment.</li></ul><p><strong>Preferred Skills:</strong></p><ul><li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li><li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li><li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts)</li></ul><p><strong>Required Software Skills</strong></p><ul><li>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</li><li>Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, Or other enterprise PLM solutions.</li></ul>

Our client is one of the largest chemical manufacturing companies in the MENA region, recognized for its strong governance framework, operational excellence, and commitment to international best practices. As part of its continued focus on risk management and internal controls, the organization is expanding its Internal Audit function and is seeking an experienced Internal Audit Manager to join its team in Cairo.<br>Work Location: Cairo, Egypt<br>Job Purpose The Internal Audit Manager is responsible for leading and supervising audit engagements, ensuring audits are delivered efficiently and in compliance with the Internal Audit Manual and international standards. The role plays a key part in risk assessment, audit planning, and strengthening internal controls across the organization while maintaining the highest professional and ethical standards.<br>Key Responsibilities Lead and execute internal audit engagements in line with the approved audit plan, scope, and timelines. Support the development and implementation of a risk-based Internal Audit Plan. Oversee audit processes, ensuring consistent methodology aligned with internal standards and best practices. Identify, assess, and evaluate operational, financial, and compliance risks and internal control gaps. Review and approve audit workpapers, findings, and reports ensuring clarity, quality, and value-added recommendations. Manage audit scope and focus on high-risk areas impacting business performance. Monitor progress against audit plans and manage multiple assignments effectively. Provide advisory services on governance, risk management, and internal control improvements. Proactively communicate significant risks, control weaknesses, and governance issues to senior management. Follow up on management action plans and track remediation progress. Lead or support special investigations and ad-hoc audit assignments. Manage relationships with external auditors and outsourced audit providers where applicable. Support preparation of Audit Committee reports and senior management presentations. Align audit activities with organizational strategy and business objectives. People Management & Development Lead, mentor, and develop audit team members through coaching and on-the-job training. Conduct performance evaluations and support career development of team members. Participate in recruitment and onboarding of audit staff. Ensure compliance with continuous professional development requirements. Stakeholder Management Build strong relationships with internal stakeholders across all business functions. Collaborate with senior leadership, external auditors, and regulatory bodies as needed. Support the Internal Audit Director in fulfilling reporting obligations to management and the Board.<br>Education Bachelor’s or Master’s degree in Accounting, Finance, Business Administration, Engineering, or a related field. Professional certifications such as CIA, CFE, CISA, CPA, ACCA, CMA, or equivalent are highly preferred. Experience10–15 years of experience in Internal Auditing. Minimum 3+ years in a managerial or leadership role. Strong experience in risk assessment, audit planning, and reporting. Exposure to large, complex organizations, preferably within industrial or manufacturing environments. Technical & Systems Knowledge Strong knowledge of internal audit methodologies and frameworks (e.g., COSO). Experience with ERP and business systems such as SAP, Oracle, GRC, or similar. Advanced analytical skills with experience in data analysis tools. Proficiency in Microsoft Office and audit documentation tools. Skills & Competencies Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Ability to assess complex business processes and identify control improvements. Strong communication and stakeholder management skills. High level of integrity, professionalism, and ethical standards. Language Fluency in English (written and spoken) is required. Arabic is a plus.<br>Work Conditions On-site role – Cairo, Egypt Full-time position5 working days per week | 8 hours per day

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a junior or experienced graduate to join our Supply Chain <strong>Product Engineering and Development</strong> practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe.</p> <p>You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one.</p> <p>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems.</p> <p>If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute.</p> <h4>Connect to your skills and professional experience</h4> <p>You need:</p> <ul> <li>A bachelor’s degree in an engineering field (e.g., pharmaceuticals, bioengineering, computer science, chemical engineering, mechanical engineering, biomedical engineering, or a related discipline), with graduation in 2024 or 2025.</li> <li>3-7 years of relevant experience in technical or techno-functional roles, with a strong preference for backgrounds in product engineering, PLM implementations, data analytics, or consulting-led transformations.</li> <li>Hands-on experience in PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</li> <li>A strong academic record.</li> <li>Proficiency in English, both written and spoken, is essential.</li> <li>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</li> <li>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</li> <li>Being passionate about the latest technology trends and developments.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</li> <li>A proactive attitude and the ability to work effectively in a collaborative team environment.</li> </ul> <h4>Preferred skills</h4> <ul> <li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li> <li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li> <li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li> <li>Experience in configuration, testing, and deployment process automation (experience with RedHat, Python, Java automation scripts).</li> </ul> <h4>Required software skills</h4> <ul> <li>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</li> <li>Hands-on experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systems ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions.</li> </ul> <h4>Connect to your service line – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p> <p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>