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<p><h4>Position summary</h4> <p>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to sales executives based on line rotation. Create spreadsheets to organize information related to sales and marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales or tours and answer questions about property facilities and services.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><p>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</p><br><ul><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><p>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</p><br><ul><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

Forward Deployed Engineer IILocation: Maadi, Cairo, Egypt (Hybrid) We are seeking a Forward Deployed Engineer II to lead the technical deployment and integration of AI-driven enterprise solutions within banking and enterprise environments. In this role, you will collaborate directly with client IT, infrastructure, security, and business teams to design deployment architectures, build integrations, and ensure successful implementation and ongoing support of client environments. Key Responsibilities Lead the deployment and lifecycle management of enterprise software solutions within client environments, including on-premises and highly secure infrastructures. Design deployment architectures, network topology, security requirements, integration points, and data flows. Develop and maintain technical documentation, including:API documentation Architecture diagrams Integration guides Deployment runbooks Environment handover documentation Update and rollback procedures Build and maintain integration components such as APIs, connectors, adapters, and automation scripts. Integrate solutions with enterprise platforms, including databases, messaging systems, ERP/CRM solutions, and internal APIs. Deploy and manage applications using Docker, Kubernetes, Linux, and related technologies. Manage software updates, patches, and configuration changes in production environments. Troubleshoot complex infrastructure, networking, and security issues involving VPNs, firewalls, proxies, certificates, authentication, and load balancers. Collaborate with Product, Engineering, Dev Ops, and Delivery teams to ensure seamless deployments and customer success. Participate in technical discovery sessions, solution design, and implementation planning. Identify opportunities to standardize deployment processes and improve delivery efficiency. Mentor junior engineers and contribute to technical best practices. Participate in on-call support and critical production escalations as required. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.2–4 years of experience in Solutions Engineering, Systems Integration, Dev Ops, Technical Implementation, Backend Engineering, or a similar role. Strong hands-on experience with Python and API development using frameworks such as Fast API, Django, or similar. Experience deploying and managing applications using Docker, Kubernetes, and Linux. Experience working with on-premises, private cloud, or highly secure enterprise environments. Solid understanding of networking concepts, including VPNs, firewalls, proxies, DNS, TLS/SSL, load balancers, and certificate management. Experience integrating with enterprise systems such as REST/SOAP APIs, Oracle, SQL Server, ERP, CRM, or messaging platforms. Strong troubleshooting and analytical problem-solving skills. Excellent technical documentation and communication skills. Ability to work directly with client technical and business stakeholders. Willingness to travel to client sites when required. Preferred Skills Experience within banking, fintech, or enterprise software environments. Knowledge of enterprise security standards and infrastructure best practices. Familiarity with CI/CD pipelines and cloud technologies. Experience working in customer-facing technical delivery roles

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>About the role:<br><br>As a Senior Customer Service Coordinator you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>High school diploma or equivalent; bachelor's degree preferred. Minimum 3+ years of experience in customer service or call center roles<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Support day-to-day shipment, inventory, and delivery activities. Track shipments help reconcile inventory between Philips &amp; 3rd party provider systems, coordinate with service providers (customs brokers, carriers, 3PLs) and internal teams (project, finance, sending party and other Philips stakeholders) to ensure on-time delivery.</p><p>Your Role: Monitor inbound and outbound shipments and update status until delivery. Assist with goods inspections and basic inventory checks at 3PL sites. Reconcile stock between SAP and 3PL WMS and report discrepancies. Help investigate and document inventory differences (damage, loss, missing items). Coordinate with customs brokers, carriers, and importers to gather required documents for customs clearance. Consistent update and share delivery status reports with stakeholders. Work with internal teams (project management, finance, order management) to resolve delivery or inventory issues. Follow standard operating procedures and meet timelines and quality expectations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (supply chain, logistics, business or similar) or equivalent experience. Minimum ,~1 3 years in logistics, distribution, or supply chain operations. Good verbal and written communication skills; customer-oriented. Reliable time and deadline management; follows up consistently. Comfortable comparing and analyzing Excel reports and other tools. Experience coordinating with customs brokers, carriers, and 3PLs or willingness to learn. Basic knowledge of SAP or other inventory/WMS systems is a plus. Problem-solving mindset, attention to detail, and ability to work under pressure. Fluent in English.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The EBRD Egypt Energy Team seek a professional with the experience, capability and enthusiasm to become part of our growing success story in Egypt. The Associate Banker contributes to all phases of the project cycle, including project origination, structuring, negotiations, execution, and implementation and monitoring. The Associate Banker will take responsibility for those tasks assigned to him/her by the operation leader, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Associate Banker is also expected to be part of legal analysis and documentation and carries out these tasks as part of a project team under the guidance of an operation leader or under the supervision/guidance of more senior bankers or the team Director. The Associate Banker role may also include elements of business/pipeline development, client management and policy dialogue. In such cases, the AB will be expected to contribute to all aspects of project development including project origination, structuring, execution followed by implementation and monitoring. The project life-cycle involves several stages from origination to signing, followed by implementation and monitoring until full completion and repayment or exit. All the stages involve different tasks such as business marketing, project due diligence analysis, structuring and approval, negotiation and signing of project agreements, disbursement and monitoring. The role of the Associate Banker is to contribute, as a project team member, to the structuring, implementation and monitoring of debt and equity transactions, and their effective implementation and monitoring in line with the Bank s operational objectives. Under the guidance of the operation leader and/or more senior bankers, the Associate Banker performs those tasks assigned to him/her. The Associate Banker may also co-ordinate the work of more junior team members and interacts with internal and external counterparts as required. Accountabilities &amp; Responsibilities Under the guidance of the operation leader or a more senior banker: Structuring and Execution • Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including working with client counterparts, consultants and other parties to progress the project; • Be the primary driver of the scope and quality of project due diligence, including financial, market, integrity and EBRD policy compliance; • Prepare internal project documentation, including approval project memoranda, financial models, draft term sheets, presentations, etc. as and when required; • Take responsibility, as Technical Cooperation (TC) operation leader, to design and process technical co-operation assistance, ensuring that TC processing and approval fits with the approval schedule of any related investment project or the related policy dialogue initiative; • Ensure that all tasks within his/her responsibility areas are completed within the specified time frames to a high standard and in line with the policies, procedures and objectives of the Bank. Portfolio Monitoring, Value Creation and Reporting • Take responsibility for the implementation and monitoring of all projects to which the Associate Banker is assigned, including compliance with project agreements and Bank procedures related to disbursement; monitoring of progress of the project implementation and financial performance of the client; assessing evolving risk factors and monitoring and assessing covenant compliance, in the case of more senior Associate s they may become the OL for the project once it is in implementation and/or monitoring phase; • Prepare timely and comprehensive monitoring reports and include recommendations for corrective actions where required and ensure these proposed corrective actions and recommendations are brought to the attention of more senior team members; • As TC operation leader, ensure effective implementation and monitoring of TC assignments to ensure their compliance with donor reporting requirements, operational objectives and that all reports are of a high quality; • As a project team member, perform all such tasks as may be assigned by the operation leader and provide constructive advice, guidance and supervision to more junior members of the project team. Business Development • Assist, as required, with marketing and business development efforts. The responsibilities of the Associate Banker are designed to allow for the development of transaction expertise and expansion of responsibilities, leading to assuming the role of an operation leader on standard, non-complex transactions. In such cases, the Associate Banker s accountabilities and responsibilities would be increased to undertake a role of an operation leader under the supervision/guidance of more senior bankers or the Team Director.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications, Skills, Experience &amp; Knowledge: • Bachelor s degree. Master s degree preferred or equivalent experience in the areas of expertise. • Professional qualification such as ACA, CFA, ACCA, or CIMA desirable. • Strong quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models. • Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis. • Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules. • Excellent understanding of relevant systems and processes. • Ability to work effectively as a team member and to deadlines and under time pressure. • Excellent written and oral communication skills in English. • Good command of Arabic (oral and written) is an advantage. • Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards, including project finance and corporate finance. • Practical experience of participating in transactions through the full project life cycle. • Exposure to experience in Egyptian energy market is preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Manage delinquent accounts based on segmentation and performance data.<br>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.<br>Maintain strong governance and control frameworks to minimize risk.<br>Customer Dispute Resolution<br>Track and resolve customer disputes related to payments or services.<br>Collaborate with internal teams for timely, fair, and customer-centric solutions.<br>Customer Communication<br>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.<br>Handle customer interactions across various digital channels.<br>What We’re Looking For<br>2–3 years of collections or recovery experience, preferably in digital banking or fintech.<br> <br> Key Responsibilities<br><strong>Key Responsibilities</strong><strong>Account Management</strong><br><ul><li>Manage delinquent accounts based on segmentation and performance data.</li><li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li><li>Maintain strong governance and control frameworks to minimize risk.</li></ul><strong><br>Customer Dispute Resolution</strong><br><ul><li>Track and resolve customer disputes related to payments or services.</li><li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li></ul><strong><br>Customer Communication</strong><br><ul><li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li><li>Handle customer interactions across various digital channels.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><strong>Requirements</strong><ul><li>2–3 years of collections or recovery experience, preferably in digital banking or fintech.</li><li>Strong knowledge of UAE regulations and debt collection best practices.</li><li>Experience with collection agencies, digital tools, and performance reporting.</li><li>Excellent communication, problem-solving, and stakeholder management skills.</li><li>Ability to balance empathy with commercial impact in customer conversations.</li></ul> </div>

Company Description RES-VA (Real Estate Solutions) is a trusted partner providing specialized customer service and support to real estate professionals. The company focuses on helping clients close more deals by offering reliable, performance-driven services. RES-VA delivers professionally trained cold callers and lead managers who support lead generation and client follow-up. By combining industry knowledge with a commitment to excellence, RES-VA helps real estate businesses scale efficiently. Team members join a results-oriented environment where quality service and client sucess <br><br>About the Role<br>We are seeking a creative and results-driven Content Creator to join our team and support the growth of a US-based company. This role combines content creation, social media management, and digital marketing to help increase online visibility, engagement, and lead generation.<br><br>The ideal candidate is highly creative, organized, and experienced in creating compelling content across multiple platforms while understanding the fundamentals of digital marketing.<br><br>Key Responsibilities<br>Create engaging content for social media platforms, including Facebook, Instagram, Linked In, Tik Tok, and You Tube.<br>Design graphics, marketing materials, and promotional content using Canva, Adobe Suite, or similar tools.<br>Develop and manage content calendars to ensure consistent brand presence.<br>Edit and produce short-form and long-form video content.<br>Monitor social media performance and provide regular reporting and insights.<br>Collaborate with management to develop and execute marketing campaigns.<br>Assist with email marketing campaigns and audience engagement initiatives.<br>Conduct market and competitor research to identify trends and opportunities.<br>Implement basic SEO best practices when creating content and website copy.<br>Track and report on key marketing performance metrics, including engagement, reach, impressions, follower growth, website traffic, lead generation, and conversion rates.<br><br><br>Qualifications Required:<br>2+ years of experience in content creation, social media management, or digital marketing.<br>Strong graphic design skills using Canva, Adobe Photoshop, Illustrator, or similar tools.<br>Experience with video editing tools such as Cap Cut, Premiere Pro, Final Cut Pro, or equivalent.<br>Excellent written and verbal English communication skills.<br>Strong understanding of social media platforms and content strategies.<br>Ability to manage multiple projects and meet deadlines independently.<br>Experience in Marketing for US based campaigns (Plus)<br><br>Application Requirements<br>???? Updated CV<br>???? Portfolio or samples of previous work<br>????️ Voice note introducing yourself and your relevant experience<br>???? you can also Submit your application to mai-morsy@res-va.com or via Whats App at 01501550278.<br>Important: If you are applying through Linked In , please make sure to attach your portfolio with your CV in your application. If you're unable to attach your portfolio, kindly send it separately via email to mai-morsy@res-va.com, making sure to include your full name in the subject line so we can match it with your application.<br>This helps ensure your application is reviewed in full.

Lead the AI layer that makes our chip-design platform smarter than the competition.<br>About Nativechips<br>Nativechips (NC) is a US-based company with teams in the US and Cairo, building an AI-augmentedplatform for chip design. We work across proprietary and open-source EDA stacks, applying AI/ML tomake chip design faster and more accessible. We deliver platforms to IDMs and offer self-serve Paa S to design teams worldwide. We're a small, senior team — every hire shapes the product and the company.<br>About the role<br>We're hiring a Senior AI/ML Engineer to lead AI strategy and implementation across the company. You'll work on two intertwined areas: (1) AI-augmentation of digital EDA flows — ML/RL for synthesis,placement, routing, verification; and (2) generative AI features in our Paa S platform — LLM-powereddesign assistants, automation, and intelligent recommendations. You'll partner with our ASIC and Platform engineers, and grow the AI function alongside a Junior AI engineer who joins shortly after.<br>What you'll do<br>Define AI strategy across digital EDA flows and Paa S platform features Design and implement AI/ML approaches for digital EDA problems (RL for placement, ML forsynthesis QoR) Build LLM-powered features for Paa S (assistants, code generation, EDA scripting, RAG overdesign data) Work with both proprietary (Synopsys, Cadence, Siemens) and open-source EDA tools as AI integration targets Mentor and grow a Junior AI/ML Engineer who joins in M2Contribute to research direction and publish/present where appropriate Own end-to-end: from research idea to deployed feature<br>What we need from you<br>6+ years ML engineering with a track record of shipped production models or impactful research Strong Python and modern ML frameworks (PyTorch, JAX, Hugging Face) Production LLM deployment experience (RAG, fine-tuning, evaluation) Familiarity with EDA concepts (synthesis, placement, routing) — or strong interest and aptitudeto learn Experience leading or mentoring other ML engineers MSc/PhD in CS, EE, or related; equivalent industry experience accepted<br>Bonus points for<br>Published work in ML-for-EDA (DAC, ICCAD, ML4PS, etc.) Experience at an EDA vendor (Cadence, Synopsys, Siemens), foundry, or chip design house RL or graph neural network experience Production experience deploying ML models in latency-sensitive environments Track record of building and growing AI/ML teams from early stages<br>Why Nativechips<br>Direct impact on product direction and engineering culture from day one Work alongside a senior, founder-led team with deep semiconductor industry experience Cairo-based engineering team with US headquarters; remote-friendly working model Competitive compensation with meaningful stock options for early hires Work on technically substantial problems — not maintenance work<br>Location: Cairo-based, remote-friendly

Can you imagine participating in the transformation of the water sector while growing in an innovative company? At Aqualia, we are committed to making it happen.<br>For one of our desalination plants on the North Coast of Egypt (Matruh), we are looking for a Project Control Engineer to join the project team during a critical phase of execution.<br>This role offers the opportunity to work in a complex EPC environment, supporting cost, schedule, and performance control in a large‑scale industrial project with high visibility and long‑term impact.<br>Responsabilities: Responsible for project planning & scheduling, cost estimating & monitoring, & quality review. Reviewing the cost estimate with other departments. Managing project controls staff by providing technical and operational support. Preparing the project controls execution plans and procedures. Reviewing the baseline program and establishing time and cost control requirements Reviewing cost control. Develop systems and procedures for Project control functions. Provide leadership and guidance to the project planning team to develop, implement & maintain the project controls procedure. Monitoring progress of the work for timely execution of the project through weekly/monthly reports. Progress monitoring on a regular basis and resolve any problems, bottlenecks/scheduling conflicts. Co-ordinate internal project team reviews followed by an approval and review by the client of the work schedule, progress measurement and reporting systems. Review the status continuously and keep the Project director/ Manager apprised of the progress and the areas needing attention for schedule adherence. Carry out schedule risk analysis as and when required and advise action plan to mitigate the delays, if any. Participate in dept. development activities for continual improvement in the project control system. Draft and submit budget proposals and recommend subsequent budget changes where necessary.<br>Requirements: Education: Degree in Engineering (Civil, Mechanical, Industrial, or similar) or Construction‑related field. Experience: 7–10 years of experience in Project Controls, Planning, Scheduling, and Cost Control within construction or EPC projects. Experience in industrial plants, infrastructure, utilities, or water/desalination projects is strongly valued. Technical skills: Strong experience in project planning and cost control tools (Primavera P6 and/or MS Project). Solid understanding of progress measurement, earned value, and reporting. Soft skills:Strong analytical and organizational skills. Ability to work in multicultural project teams and interact with clients. Languages: English: professional level (minimum B2).<br>What We Offer:Full-time position Permanent contract Continuous training and development<br>Equal Opportunities Aqualia is committed to equality and work-life balance. We hold the efr certification (Family-Responsible Company) as well as the DIE (Equality in the Workplace Distinction). Our recruitment process guarantees equal opportunities without discrimination based on race, color, religion, age, sexual orientation, gender identity, culture, disability, or any other condition.

The Data Engineer operates within the framework established by the Lead — designing, building, and maintaining robust data pipelines and transformation logic that power analytics, compliance, and operational reporting across the Mortgage Cadence Platform. The role is execution-focused with increasing ownership of end-to-end data workflows as familiarity with the platform grows. Strong SQL, ETL, and data quality skills are required; the ability to build reports and leverage semantic models is secondary to data engineering excellence.<br><br>Responsibilities<br><br>Design and build extraction, transformation, and loading (ETL) pipelines using Microsoft Fabric (Dataflow Gen2, Notebooks, or equivalent tools) Write optimized SQL queries and transformations for data ingestion from designated source systems Apply data quality rules and validation logic at each pipeline stage Implement incremental loads and manage refresh schedules for performance Escalate to Lead for architectural decisions or complex transformation patterns Define and implement data quality checks at ingestion, transformation, and output stages Perform ongoing data validation to ensure pipeline outputs align with business logic and source system expectations Identify, document, and escalate data quality issues with root cause analysis Maintain data quality dashboards and SLA monitoring Support UAT for new data sources or transformation logic Build and maintain data transformations using Power Query, SQL, or Python as appropriate Develop dimensional models and define aggregation logic aligned with analytics requirements Optimize data structures for performance and maintainability Document transformation logic, lineage, and assumptions per team standards Troubleshoot pipeline failures and performance issues; coordinate resolution with IT/Engineering Respond to data discrepancy reports from business users and analysts Maintain documentation of data sources, data dictionaries, and transformation specifications Support capacity planning and optimization of Fabric environments and pipelines Collaborate with Lead to define semantic models and calculated metric<br><br>Requirements<br><br>Advanced SQL — query optimization, window functions, performance tuning, debugging complex transformations Proficient with Microsoft Fabric — (Dataflow Gen2, Notebooks, Lakehouse) OR equivalent ETL tools (Python, dbt, Talend, Informatica) Strong understanding of relational database design and dimensional modeling Power Query / M — complex data shaping, merging, error handling, and transformation logic Python or similar scripting language — data manipulation, pipeline automation Git/version control basics — able to collaborate on code and track changes Data quality and testing frameworks — unit tests, assertions, validation rules Ability to interpret business requirements and design efficient data solutions Data governance mindset — understands data lineage, documentation, and quality standards Proactive about identifying edge cases and potential data issues Mortgage/lending domain familiarity preferred; willingness to learn domain required Works effectively within defined standards and escalates architectural questions to Lead Able to balance speed with quality; advocates for technical excellence

Company Description TEZ TOUR is an international tour operator and one of the leading travel companies in Russia and the CIS region, with operations expanding across Europe, Asia, the Caribbean, and the Middle East since 1994. TEZ TOUR Egypt, established in 1999, is recognized as a high-tech tour operator and a trusted partner in the travel market. The company focuses on delivering high-quality, customer-centric services using advanced technologies and convenient online booking tools. TEZ TOUR Egypt provides reliable ground services at the most popular resorts in Egypt, maintaining strong relationships with both travelers and business partners. Team members join a dynamic, growth-oriented organization with a strong reputation in the regional tourism industry. Role Description This is a full-time, on-site Salesperson role based in Giza for TEZ TOUR Egypt. The Salesperson will promote and sell the company’s travel products and ground services, including holiday packages, excursions, and related offerings to individual clients, agencies, and corporate partners. Daily activities include responding to inquiries, preparing tailored offers, providing product information, and following up with prospective and existing customers to close sales. The role involves maintaining accurate records in the sales system, coordinating with operations and reservations teams to ensure service availability, and resolving client issues promptly and professionally. The Salesperson will also contribute to sales campaigns, participate in promotional events when needed, and provide feedback from the market to support continuous improvement. Qualifications Proven experience in sales, preferably in tourism, hospitality, or related service industries, with a strong track record of meeting or exceeding targets. Excellent communication and customer service skills, with the ability to build trust and long-term relationships with clients and partners. Strong negotiation and presentation abilities, including confidence in handling objections and closing deals. Comfort using digital tools and booking platforms, along with basic proficiency in MS Office or similar software. Good organizational and time-management skills, with attention to detail and the ability to handle multiple inquiries at once. Fluency in English and Arabic required; additional foreign languages (such as Russian or European languages) are an advantage. Knowledge of Egypt’s main tourist destinations and resort areas, or willingness to learn quickly. Ability to work on-site in Giza, collaborate effectively with diverse teams, and maintain a professional, inclusive attitude toward colleagues and customers. Relevant education in Business, Tourism, Hospitality, or a related field is preferred but equivalent experience will be considered.<br>If you are interested, please send your CV to: jobs@cairo.tez-tour.comWhats App only : 01110059299

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a Document Controller with 1–2 years of experience to support and coordinate project documentation activities across the full project lifecycle — from sales support through project closeout.<br> This role is ideal for an early-career professional who is highly organized, detail-oriented, and eager to grow within project management and documentation.<br> The role serves as a key interface between the Project Manager, technical teams, customers, and suppliers, ensuring documentation quality, compliance, and timely delivery.<br> Key ResponsibilitiesSales &amp; Pre-Project Phase Review project inputs to understand documentation scope and requirements.<br> Support estimation of documentation workload and resource needs.<br> Identify documentation-related contractual requirements, including special formats, penalties, and compliance obligations.<br> Project Initiation &amp; Setup Review and confirm documentation requirements.<br> Support validation of documentation effort estimates and identify risks.<br> Apply documentation standards, guidelines, and workflows.<br> Support setup of documentation tracking and management tools.<br> Create and maintain the Master Document Register (MDR) with the Project Manager.<br> Support training of project team members on documentation processes and tools.<br> Coordinate with the customer’s Document Manager to align documentation expectations.<br> Support implementation of documentation procedures for suppliers and subcontractors.<br> Monitoring &amp; Control Track documentation progress using internal systems and tools (e.<br>g., GCP Ops or equivalent).<br> Support document review, approval, and publication workflows.<br> Follow up on document submissions and stakeholder feedback.<br> Help prioritize documentation deliverables aligned with project milestones.<br> Maintain accurate documentation records and traceability.<br> Support preparation of transmission records and contractual documentation logs.<br> Assist with reporting, dashboards, and basic KPIs.<br> Monitor supplier documentation submissions and compliance.<br> Support documentation activities during construction and installation phases.<br> Change Management Support updates to documentation plans and MDR following approved changes.<br> Project Closeout Support compilation and delivery of final documentation in line with customer requirements.<br> Assist with organizing final documentation packages (digital and/or hard copy).<br> Support coordination of customer review and approval.<br> Contribute to documentation-related lessons learned.<br> Annual bonus Health insurance and wellness programs Professional development and training opportunities Bachelor’s degree in Engineering, Business Administration, Project Management, or a related field.<br> 1–2 years of professional experience in project documentation, document control, project coordination.<br> Professional working proficiency in English.<br> Experience using document management systems and standard office tools (e.<br>g., MS Office).<br> Strong organizational skills with high attention to detail.<br> Ability to manage multiple tasks, follow up with stakeholders, and meet deadlines.<br> Fluency in French (spoken and written) is a plus Nice to Have Experience in EPC, engineering, construction, or industrial project environments.<br> Familiarity with customer documentation portals and document approval workflows.<br> Experience coordinating documentation with suppliers or subcontractors.<br> Exposure to basic reporting, KPIs, or dashboards.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring &amp; Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment &amp; Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms…) Data Quality &amp; Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication &amp; Relationship Management Serve as the primary point of contact for client’s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Bachelor’s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. 1-3 years of experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written &amp; spoken). Ability to handle change, ambiguity; proactive mindset.</p> </div>

Company Description شبكة دعم الصيدلي المصري (EPSN) is a leading organization dedicated to professional training and development for pharmacists and healthcare professionals across Egypt and the Arab region. Since 2012, EPSN has offered specialized, world-class programs that help pharmacists excel in the job market and keep pace with the latest trends in the healthcare sector. Training content is structured around four main tracks: preparation for the American Board of Pharmacy Specialties (BPS) exams, pharmaceutical compounding and clinical nutrition, pharmaceutical sales and marketing, and professional skills development for institutional clients. These programs are designed to open strong career opportunities and support continuous growth for pharmacy and medical professionals. EPSN emphasizes practical, market-relevant learning that combines scientific depth with real-world application.<br>Role Description This is a full-time, on-site Inside Medical Sales Professional role based in Qesm 1st Tanta. The Inside Medical Sales Professional will engage with pharmacists, healthcare professionals, and institutional clients by phone, online channels, and on-site meetings to promote EPSN’s medical and pharmaceutical training programs. Responsibilities include qualifying leads, explaining program benefits, handling inquiries, preparing and sending proposals, and following up to convert prospects into enrolled participants. The role involves maintaining accurate records in the CRM system, coordinating with the marketing and academic teams to align messaging, and providing feedback on client needs and market trends. The Inside Medical Sales Professional will also support sales campaigns, meet or exceed sales targets, and ensure a high standard of customer service and ethical communication in all interactions.<br>Qualifications<br> Strong medical or pharmaceutical background, preferably with a degree in Pharmacy, Medicine, or a related healthcare field. Proven experience in inside sales, telesales, or customer-facing roles within healthcare, pharmaceuticals, or medical education. Excellent communication, negotiation, and presentation skills, with the ability to explain technical training programs in a clear and engaging way. Comfort with CRM systems, basic data entry, and using digital tools (email, online meeting platforms, and social media) for lead management and follow-up. Ability to build rapport quickly, handle objections professionally, and maintain a consultative, client-focused sales approach. Strong organizational and time-management skills, with the ability to manage multiple leads and tasks simultaneously. Fluency in Arabic and strong command of English (spoken and written) to understand and communicate medical and training-related terminology. Motivated, goal-oriented attitude with a commitment to continuous learning and staying updated on EPSN programs and healthcare market trends. Previous experience in pharmaceutical sales, medical training services, or education sales is an advantage.

Company Description SERIO PHARM is dedicated to improving the quality of life of patients in Egypt by providing high-quality pharmaceutical products at affordable prices. The company focuses on addressing major health problems and ensuring that essential medications are accessible to a wide patient base. SERIO PHARM operates with a strong sense of social responsibility, aiming to balance medical efficacy, safety, and affordability. Team members contribute directly to this mission by supporting initiatives that enhance patient care and public health outcomes. The organization values ethical practices, collaboration, and continuous improvement in all aspects of its work.<br>Role Description As a Marketing Manager at SERIO PHARM, you will lead the planning and execution of marketing strategies and campaigns to support the company’s pharmaceutical portfolio and mission. This is a full-time, hybrid role based in Cairo, Egypt, with a mix of on-site work and some work-from-home flexibility. On a day-to-day basis, you will develop and implement marketing plans, manage product launches, and coordinate promotional activities targeted at healthcare professionals, distributors, and patients. You will analyze market trends, competitor activities, and customer insights to optimize positioning, pricing, and messaging. The role includes managing digital and offline marketing channels, overseeing content and collateral development, monitoring campaign performance, and preparing reports and recommendations for senior leadership. You will collaborate closely with sales, medical, regulatory, and supply chain teams to ensure aligned, compliant, and impactful marketing initiatives.<br>Qualifications<br> Strong marketing strategy and planning skills, including experience designing and executing integrated marketing campaigns within the healthcare or pharmaceutical sector. Proficiency in market research, data analysis, and competitive intelligence to inform product positioning, pricing, and portfolio decisions. Proven ability to manage brand and product marketing activities, including product launches, promotional plans, and lifecycle management. Experience with digital marketing channels (e.g., social media, email, search, web content) and coordinating with agencies or vendors when needed. Excellent communication, presentation, and storytelling skills, with the ability to translate complex medical and technical concepts into clear, audience-appropriate messages. Strong project management and organizational skills, including the ability to prioritize multiple initiatives and meet deadlines in a fast-paced environment. Demonstrated collaboration skills and the ability to work effectively with cross-functional teams such as sales, medical, regulatory, and finance. Bachelor’s degree in Marketing, Business, Pharmacy, or a related field; an advanced degree or relevant certifications in marketing or healthcare is an advantage. Experience in the Egyptian pharmaceutical market or broader healthcare industry, with familiarity with local regulations and promotional compliance, is highly beneficial. Proficiency in English

Job Purpose The Costing Senior Accountant is responsible for supporting all costing and financial control activities within the manufacturing operation. The role focuses on product costing, inventory valuation, cost analysis, budgeting support, overhead allocation, and maintaining accurate costing records to ensure reliable financial reporting and informed business decisions.<br>Key Responsibilities Costing & Cost Analysis Prepare and maintain product costing records and cost sheets. Assist in calculating standard costs for manufactured products. Analyze direct material, direct labor, and manufacturing overhead costs. Monitor product costs and identify cost variances. Support monthly costing activities and period-end closing processes. Perform cost analysis and provide recommendations for cost optimization opportunities. Oracle ERP & Costing Module Execute costing transactions within Oracle ERP. Maintain accurate costing data and system records. Support the administration of the Oracle Costing Module. Ensure proper inventory valuation and costing updates within the system. Assist in troubleshooting costing-related system issues. Inventory Control Participate in physical inventory counts and cycle count activities. Reconcile inventory balances between physical counts and system records. Investigate inventory discrepancies and coordinate corrective actions. Support inventory valuation and stock movement analysis. Budgeting & Financial Control Support the preparation of annual budgets and periodic forecasts. Assist in monitoring departmental budgets and cost center expenditures. Analyze actual costs versus budget and identify variances. Prepare reports and analysis to support financial planning activities. Cost Centers & Overheads Support the maintenance of cost center structures. Assist in allocating costs accurately across departments and cost centers. Calculate and analyze manufacturing overhead allocations. Monitor overhead absorption rates and identify variances. Assess the impact of overhead costs on product profitability. Profitability & Reporting Prepare profitability analysis reports by product, customer, or business segment. Support pricing and margin analysis activities. Generate periodic costing and financial reports for management. Assist in preparing monthly financial performance analysis. Cross-Functional Coordination Coordinate with Production, Supply Chain, Planning, and Finance teams to ensure costing accuracy. Support continuous improvement initiatives related to costing and inventory management. Participate in feasibility studies and cost analysis for new products and projects. Compliance & Controls Ensure compliance with company policies and financial procedures. Maintain proper documentation for costing and inventory transactions. Support internal and external audit requirements. Assist in implementing financial controls related to costing and inventory.<br>Qualifications Bachelor's Degree in Accounting, Finance, or a related field. CMA, CPA, or equivalent certifications are considered an advantage.<br>Experience5 years of experience in Cost Accounting, Costing, or Financial Analysis. Experience within manufacturing or industrial environments is a must. Experience with inventory accounting and product costing is highly preferred. Hands-on experience with Oracle ERP, particularly the Costing Module, is highly preferred.

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>About the role:<br><br>As a Senior Customer Service Coordinator you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>High school diploma or equivalent; bachelor's degree preferred. Minimum 3+ years of experience in customer service or call center roles<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>About the role:</h4> <p>The Food & Beverage Server provides exceptional quality. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences.</p> <h4>What you will do:</h4> <ul> <li>Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.</li> <li>Anticipate guest needs and satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.</li> <li>Assist in clearing and resetting tables according to service standards.</li> </ul> <h4>What you bring:</h4> <ul> <li>An outgoing personality and a can-do approach to an assigned task.</li> <li>High level of understanding and knowledge of food and wine.</li> <li>Background in luxury resort and hotel considered an asset.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> </ul> <h4>Schedule & Hours:</h4> <p>44 hours</p></p><p></p>