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???? We're Hiring | Electrical / Mechanical Maintenance Engineer – Heavy Equipment & Diesel Systems<br>A leading company specializing in Airport Ground Support Equipment (GSE) is looking for an experienced Electrical / Mechanical Maintenance Engineer to join its growing technical team.<br>If you have hands-on experience maintaining diesel-powered heavy equipment, Airport Ground Support Equipment (GSE), heavy trucks, construction equipment, forklifts, tractors, or similar mobile machinery, and enjoy field service and technical troubleshooting, we'd love to hear from you.<br>???? Location: 5th Settlement, New Cairo (Field visits to airport sites as required)???? Working Hours: Sunday – Thursday | 9:00 AM – 5:00 PM<br>Key Responsibilities Perform preventive and corrective maintenance for Airport Ground Support Equipment (GSE). Diagnose and repair mechanical, electrical, hydraulic, pneumatic, and diesel-related faults. Inspect, troubleshoot, test, and repair equipment to ensure maximum reliability and availability. Perform on-site maintenance, troubleshooting, and after-sales technical support at customer locations. Prepare maintenance reports, service records, and technical documentation. Ensure all maintenance activities comply with company safety procedures and quality standards. Travel to customer sites as required (approximately 60% of field work is within Cairo).<br>Requirements✔ Bachelor's Degree in Mechanical Engineering or Electrical Engineering.✔ 5–8 years of hands-on maintenance experience in diesel-powered heavy equipment, Airport Ground Support Equipment (GSE), heavy trucks, construction equipment, forklifts, tractors, or similar mobile machinery.✔ Strong troubleshooting and fault diagnosis skills in:Diesel engines Hydraulic systems Electrical systems Pneumatic systems Mechanical components✔ Experience performing preventive, corrective, and breakdown maintenance.✔ Comfortable working in the field and traveling to customer sites when required.✔ Candidates residing in or near New Cairo or the 5th Settlement are preferred.<br>Preferred Background Candidates with experience in one or more of the following will be highly preferred:Airport Ground Support Equipment (GSE) Heavy trucks and commercial vehicles Construction and earthmoving equipment Diesel-powered forklifts Mobile cranes Fleet maintenance workshops Heavy equipment dealerships Equipment rental companies Diesel engine service centers Please Note: This role primarily focuses on the maintenance of diesel-powered mobile equipment. Candidates whose experience is mainly limited to factory production lines, power plants, or stationary industrial equipment may not be the best fit for this position.<br>Compensation & Benefits✅ Social Insurance✅ Transportation covered for business missions✅ Company-sponsored travel and accommodation for work outside Cairo✅ Technical training and professional development<br>If you're interested or know someone who fits this role, please send your CV to hrteamvoleya@gmail.com

Company Description Ocean Triathlon Team (OCTRI), founded in 2017, is dedicated to supporting both professional and amateur athletes in achieving peak performance. The team focuses on building strength, fitness, and agility so athletes can compete confidently and enjoy a healthy, active lifestyle. OCTRI athletes participate in a wide range of local triathlon and sports events and are known for their strong competitive presence. Professionally designed training programs help members manage daily life pressures, recharge their energy, and stay motivated. OCTRI promotes outdoor activity and a supportive community that encourages individuals to discover and maintain their strongest selves. Role Description The Sales Executive role is a full-time, hybrid position based in 6 October OR Hadayek October, with flexibility for some work-from-home arrangements. This role is responsible for identifying and qualifying prospective athletes and partners, presenting OCTRI training programs and services, and converting leads into long-term members and clients. Day-to-day tasks include managing a sales pipeline, conducting outreach via calls, emails, and in-person meetings, and maintaining accurate records in CRM tools. The Sales Executive will collaborate closely with coaching staff to align offerings with athlete needs, support promotional events and outdoor training sessions, and contribute to marketing campaigns that drive membership growth. The role also involves monitoring market trends in sports and fitness, preparing regular sales reports, and ensuring a positive, inclusive experience for all prospective and existing members. Qualifications Strong sales and negotiation skills, with experience in lead generation, pipeline management, and closing deals in a service-oriented environment. Customer relationship and communication skills, including the ability to build trust, listen actively, and present solutions clearly to diverse audiences. Basic marketing and outreach capabilities, such as supporting campaigns, events, and social media activities related to sports, fitness, or wellness. Organizational and administrative skills, including proficiency with CRM systems, spreadsheets, and reporting tools, and attention to detail in documentation. Interest in or familiarity with triathlon, endurance sports, or fitness coaching environments, with the ability to understand athlete needs and training concepts. Ability to work both on-site and remotely, manage time effectively, and collaborate with coaches and team members in a fast-paced setting. Previous experience in sales, business development, or customer-facing roles; a background in sports, fitness, or health industries is an advantage. Relevant education in Business, Marketing, Sports Management, or a related field, or equivalent practical experience.

We're partnering with an innovative, fast-growing technology company that's building large-scale digital products with a strong focus on automation, cloud infrastructure, and engineering excellence. We're looking for a talented Mid-Level Dev Ops Engineer to join a collaborative team that's passionate about delivering reliable, scalable, and secure software solutions.<br>As a Dev Ops Engineer, you'll play a critical role in improving the software delivery lifecycle by designing, automating, and maintaining modern infrastructure and deployment pipelines.<br>Key Responsibilities:Design, implement, and optimize CI/CD pipelines. Automate infrastructure provisioning and operational workflows using Infrastructure as Code. Manage Linux and Windows server environments. Deploy and maintain containerized applications using Docker and Kubernetes. Monitor system health, troubleshoot production issues, and improve platform reliability. Collaborate closely with Software Engineers and QA teams to streamline development and deployment processes. Implement security best practices throughout the software delivery lifecycle. Support cloud-based infrastructure and ensure high availability and performance.<br>Required Qualifications:Proven experience in a Dev Ops or Infrastructure Engineering role. Strong administration experience with Linux and Windows servers. Hands-on experience with Docker and Kubernetes. Strong scripting skills (Bash, Python, Power Shell, or similar). Experience with Git and version control platforms. Hands-on experience with CI/CD tools such as Jenkins, Azure Pipelines, Git Lab CI/CD, or Bamboo. Experience with Infrastructure as Code tools like Terraform or Ansible. Experience with monitoring and logging solutions such as Grafana, Prometheus, ELK Stack, or Data Dog. Solid understanding of Agile development practices and Dev Ops culture. Nice to Have:Experience with AWS, Azure, or Google Cloud Platform. Knowledge of networking and security best practices. Familiarity with REST APIs and modern application architectures. Relevant cloud or Dev Ops certifications.<br>What we are looking for beyond the technical skills:Strong problem-solving and analytical thinking. Excellent communication and collaboration skills. Ownership mindset and attention to detail. Passion for automation, continuous improvement, and learning new technologies.<br>Company Benefits:Hybrid working model. Work on modern cloud-native technologies. Join a highly skilled engineering team. Solve challenging technical problems in a fast-paced environment. Competitive compensation and excellent career growth opportunities.<br>If you're interested in learning more about this opportunity, we'd love to hear from you. Apply now via Linked In or send your updated CV to talent.jobs16@gmail.com, and we'll be happy to share additional details with shortlisted candidates.

Role Description We are looking for a dynamic Content Creator to shape our online presence and build engaging, professional visual identities. Whether it involves highlighting international student experiences, promoting language and educational services, or crafting compelling campaigns for global audiences, you will be the driving force behind our digital narrative. Content Strategy & Production: Brainstorm, script, shoot, and edit high-quality content (video, graphics, and text) tailored for platforms like Linked In, Instagram, and Tik Tok. Brand Storytelling: Translate complex services into relatable, engaging stories that resonate with international clients and students. Social Media Management: Maintain a consistent posting schedule, engage with our growing community, and monitor social media trends to keep our content fresh and relevant. Collaboration: Work closely with the partnerships and business development teams to align digital content with broader international expansion goals. Analytics: Track content performance metrics to refine strategies and maximize reach and engagement. Qualifications:Strong skills in content writing, copywriting, and storytelling, with the ability to tailor messages to diverse audiences and platforms. Experience planning and organizing content calendars, with a practical understanding of digital marketing and social media best practices. Proven experience as a Content Creator, Social Media Manager, or similar role (please include a link to your portfolio). Proficiency in content creation tools (e.g., Adobe Creative Cloud, Canva, Cap Cut, or Premiere Pro). Strong copywriting skills with a keen eye for professional digital branding. Ability to work independently, meet deadlines, and manage multiple content pipelines simultaneously. A deep understanding of current social media algorithms and audience growth strategies. Ability to conduct structured research on industry trends, client services, and audience needs to inform content ideas and execution. Proficiency in basic editing and proofreading to ensure accuracy, clarity, and adherence to brand standards. Familiarity with content management systems, social media scheduling tools, and basic SEO principles is highly beneficial. Strong organizational and time-management skills, with the ability to prioritize tasks in a hybrid work environment. Effective communication and collaboration skills to work with cross-functional teams, including marketing, development, and real estate operations. Relevant education in Communications, Marketing, Media, or a related field, or equivalent professional experience. Previous experience in digital content creation, preferably within technology, marketing, or real estate domains, is an advantage. Experience creating content within the international education, student accommodation, or language learning sectors is a plus for interested candidates please share your updated resume and portfolio via : yasmin.ahmed@studiflats.com or whatsapp on : +201500344087

The PMO Manager leads the establishment, governance, and continuous improvement of project management standards, processes, and tools across the organization. This role oversees a portfolio of projects, ensures consistent delivery methodologies, and provides visibility into project performance to senior leadership. The PMO Manager balances strategic oversight with hands-on coaching of project managers and stakeholders. Key Responsibilities Governance & Methodology Develop, implement, and maintain project management standards, templates, and best practices across the organization Establish and enforce a consistent project governance framework (Waterfall, Agile, or hybrid, as appropriate) Define stage-gate processes, approval workflows, and change control procedures Portfolio Oversight Maintain visibility into all active projects, tracking scope, schedule, budget, and risk across the portfolio Prioritize and align projects with organizational strategy in partnership with executive leadership Identify resource conflicts and support capacity planning across project teams Reporting & Communication Produce regular portfolio dashboards, status reports, and executive summaries Facilitate steering committee and stakeholder meetings Escalate risks, issues, and budget variances to leadership with recommended actions Team Leadership & Development Manage, mentor, and develop project managers and coordinators Provide training on PM methodology, tools, and soft skills Conduct performance reviews and support career development for PMO staff Tools & Systems Own and administer project management tools (e.g., MS Project, Jira, Smartsheet, Asana, Monday.com) Drive adoption of PM software and ensure data integrity across systems Identify opportunities to automate reporting and streamline workflows Financial Oversight Monitor project budgets and forecasts across the portfolio Support business case development and ROI analysis for proposed initiatives Required Qualifications Bachelor's degree in Business, Project Management, IT, Engineering, or related field5–8+ years of project management experience, including 2+ years in a leadership or PMO role Strong knowledge of project management methodologies (PMBOK, Agile/Scrum, PRINCE2) Proven experience managing multiple concurrent projects or a project portfolio Excellent communication, stakeholder management, and executive presentation skills Proficiency with PM software (MS Project, Jira, Smartsheet, or similar) Preferred Qualifications PMP, PgMP, PMI-ACP, or PRINCE2 certification Master's degree (MBA or related) a plus Experience in [industry-specific, e.g., IT, construction, healthcare, financial services]Experience implementing or maturing a PMO from the ground up Familiarity with financial/budget management tools and processes Key Competencies Strategic thinking balanced with operational detail orientation Strong leadership and people-management skills Conflict resolution and negotiation Analytical and data-driven decision-making Adaptability across different project types and methodologies

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role will play a key role in configuring, optimizing, and maintaining the Computerized Maintenance Management System (CMMS), ensuring seamless integration with organizational processes. This position focuses on maintaining the accuracy and integrity of asset data, improving system functionality, and driving continuous improvements in maintenance workflows. The role will also support end-user training, system upgrades, and process enhancements, staying at the forefront of industry trends and best practices to foster an innovative, efficient maintenance environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Qualifications:</b> Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field.</li><li><b>Knowledge:</b> Familiarity with IBM Maximo (preferred) or other CMMS platforms like SAP or COSWIN 8i, including configuration, administration, and troubleshooting. Understanding of asset lifecycle management and the ability to configure and optimize asset data and hierarchies within CMMS systems. Proficiency in analyzing CMMS data and using tools like Microsoft Excel to generate reports, identify KPIs, and drive process improvements. Understanding of CMMS process automation and optimization techniques to improve efficiency and system performance. Basic knowledge of project management principles for managing tasks and prioritizing maintenance operations effectively. Ability to provide IT support, troubleshoot user issues, and manage system integrations in CMMS software. Knowledge of documentation management practices and adherence to industry regulations and internal standards.</li><li><b>Experience:</b> 0 to 3 years of experience in technical (maintenance or engineering) roles, with exposure to CMMS software. Hands-on experience with CMMS platforms, particularly IBM Maximo, or other platforms such as SAP, COSWIN 8i, or similar. Strong understanding of maintenance management processes and asset lifecycle management.</li><li><b>Desired Behaviors &amp; Experiences:</b> Demonstrates a team-oriented approach, working effectively across departments and with stakeholders. Anticipates challenges and implements solutions before issues escalate. Thrives in dynamic environments, quickly adjusting to new technologies, processes, and priorities. Ensures internal customers (e.g., maintenance teams) are supported with timely and accurate CMMS solutions. Actively seeks professional growth opportunities and stays informed about advancements in CMMS technology and maintenance practices. Leverages data insights to guide recommendations and optimize maintenance workflows.</li><li><b>Safety Responsibilities:</b> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p> <p><b>Pastry and Bakery Production:</b></p> <p> Oversee the preparation and production of all pastry items, including cakes, cookies, pastries, bread, and other baked goods.</p> <p> Ensure all recipes are followed precisely and items are produced to the highest standards in terms of taste, texture, and appearance.</p> <p> Create and innovate new desserts, pastries, and bakery items in line with seasonal or special event menus.</p> <p> Maintain consistency in quality and presentation of all baked goods.</p> <p> Prepare items in bulk when necessary, such as for events or special orders.</p> <p><b>Section Management:</b></p> <p> Organize and manage the pastry section of the kitchen, ensuring all equipment, ingredients, and tools are in good working order and ready for use.</p> <p> Oversee the stock levels of ingredients used in pastry production, ensuring timely orders to avoid shortages.</p> <p> Supervise the preparation of garnishes and decorations to complement the presentation of desserts.</p> <p> Ensure that food safety standards and health regulations are strictly followed in the pastry section.</p> <p><b>Creativity and Innovation:</b></p> <p> Stay updated with trends in pastry and baking, incorporating new ideas and techniques into the menu when appropriate.</p> <p> Work with the culinary team to develop creative and seasonal dessert menus that reflect the restaurant's concept and customer preferences.</p> <p> Contribute ideas for themed events or special occasions that require custom pastry and bakery products.</p> <p><b>Team Leadership and Training:</b></p> <p> Supervise, train, and motivate junior pastry chefs or assistants within your section, ensuring they are skilled and knowledgeable in pastry techniques.</p> <p> Provide constructive feedback and ensure team members adhere to the kitchen s standards of hygiene, safety, and efficiency.</p> <p> Train junior associates in the proper preparation, decoration, and presentation of baked goods and desserts.</p> <p><b>Quality Control:</b></p> <p> Regularly check the quality of the pastries, desserts, and baked goods before they leave the kitchen.</p> <p> Ensure that each dish is visually appealing and meets the standards expected by the establishment.</p> <p> Review and adjust recipes as needed to maintain the best quality, flavor, and consistency.</p> <p><b>Health &amp; Safety Compliance:</b></p> <p> Ensure that all work surfaces, equipment, and kitchen areas are kept clean and sanitized at all times.</p> <p> Follow proper food handling, storage, and sanitation procedures to prevent contamination.</p> <p> Ensure the pastry section adheres to all food safety, hygiene, and health regulations, including allergen management.</p> <p><b>Inventory and Supply Management:</b></p> <p> Manage inventory for the pastry section, ensuring that all necessary ingredients and supplies are ordered in advance and stored properly.</p> <p> Work with the kitchen manager or purchasing team to order supplies and keep track of stock levels.</p> <p> Assist with inventory counts and monitor ingredient usage to minimize waste.</p> <p><b>Collaboration:</b></p> <p> Work closely with other kitchen departments and service team, to ensure smooth operations and coordination during service.</p> <p> Communicate effectively with the front-of-house team to ensure that orders for desserts and pastries are delivered on time.</p> <p> Participate in menu planning and recipe development, contributing ideas for new pastry items or modifications to existing ones.</p> <p><b>Equipment Maintenance:</b></p> <p> Ensure that all pastry-specific equipment is properly maintained and used correctly.</p> <p> Report any damaged or faulty equipment to the appropriate person for repair or replacement.</p> <p> Keep track of equipment usage and report when items need to be replaced or repaired.</p> <p><b>Record Keeping and Reporting:</b></p> <p> Keep accurate records of recipes, production levels, and food safety logs for the pastry section.</p> <p> Report any issues related to supplies or kitchen operations to the Sous Chef or Executive Chef.</p> <p> Assist with budgeting and cost control in the pastry section to ensure profitability.</p> <p><b>Additional Responsibilities</b></p> <p> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Abilities/Key Competencies/Skills</b></p> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><b>Leading Myself</b></p> <p> Positive Orientation</p> <p> Operational Decision Making</p> <p> Self-Development &amp; Management</p> <p><b>Leading Others</b></p> <p> Developing an Empowered Team</p> <p> Leading an Engaged and Diverse Team</p> <p> Communication</p> <p><b>Leading the Business</b></p> <p> Advocating Guest Passion</p> <p> Business Planning and Analysis</p> <p> Business Improvement and Change</p> <p><b>Experience/Certificates/Education</b></p> <p> Experience: Minimum of 2 years of pastry / bakery experience in supervisory culinary role, preferably in a high-end restaurant or a luxury hospitality environment.</p> <p> Education: Culinary degree / diploma or equivalent professional training from a reputable culinary school preferred.</p> <p> In-depth knowledge of baking techniques, pastry decoration, and dessert preparation.</p> <p> Creative flair for developing and presenting new pastry items and desserts.</p> <p> Strong leadership skills to supervise and train junior pastry associates.</p> <p> Knowledge of health and safety standards, including food hygiene regulations.</p> <p> Ability to work under pressure in a fast-paced kitchen environment.</p> <p> Strong attention to detail, particularly in presentation and quality control.</p> <p> Willingness to work flexible hours, including nights, weekends, and holidays.</p> <p><b>Physical Requirements</b></p> <p> Ability to stand for long periods, often in a fast-paced, hot kitchen environment.</p> <p> Ability to lift and carry heavy items, such as large batches of dough, baking sheets, or trays.</p> <p> Good manual dexterity to handle delicate pastry work and intricate decorations.</p> <p> Ability to work early mornings or late nights, as baking often requires shifts outside regular hours.</p><p></p></section>

Role Overview: Business Development Manager (BPO) | Call Center Outsourcing Target Markets: GCC & USAGander: Males and Females Location: Egypt Core Objective: Drive company growth by generating qualified leads, building strategic sales pipelines, and converting prospects into long-term BPO partnerships in the GCC and North American markets.<br>Key Responsibilities Full-Cycle Sales: Manage the entire sales process from multi-channel prospecting (cold calls, Linked In, email) and C-level pitching, to contract negotiation and handover. Manage & train the appoiment setter team and learn then on how to do the prospect and generating leads. Pipeline & CRM Management: Maintain accurate records in CRMs (Salesforce/Hub Spot) and track KPIs, conversion rates, and revenue forecasts. Market Expansion: Build strategic referral partnerships, conduct competitive analysis, and represent the company at regional industry events. Solution Selling: Develop compelling proposals and RFP responses tailored to client objectives across various BPO service lines (Customer Support, IT, HR, Finance).<br>Strict Requirements (Must-Haves) Experience: 3–4 years of hands-on B2B sales/BDM experience specifically within the BPO, outsourcing, or managed services industry. Market Expertise: Proven track record of managing complex sales cycles and meeting quotas with clients in the GCC and/or USA. Proven experience in business development, sales, or account management within BPO, call center outsourcing, or related service industries. Strong skills in lead generation, prospecting, pipeline management, and closing deals with international and regional clients. Ability to design and present client-centric outsourcing solutions, including pricing models, service scopes, and SLAs. Excellent communication, negotiation, and presentation skills, with the ability to engage senior stakeholders and decision-makers. Comfort working with CRM tools, sales analytics, and basic financial metrics (e.g., margins, cost per FTE, ROI) to inform decisions. Experience collaborating with operations and delivery teams to ensure smooth onboarding and handover of new clients. Knowledge of call center operations, CX best practices, and omnichannel customer support (voice, email, chat, social) is highly beneficial. Bachelor’s degree in Business, Marketing, Management, or a related field, or equivalent practical experience. Fluency in English; additional languages are an advantage for engaging global clients. Proficiency with digital lead generation tools (Apollo.io, Zoom Info, Linked In Sales Navigator). Experience selling to specific verticals like banking, telecom, healthcare, or government.<br>Preferred Qualifications (Nice-to-Haves) An existing network of BPO buyers in the GCC or USA. Familiarity with Gulf market procurement practices and business culture.<br>What is Offered Competitive base salary with an uncapped performance-based commission structure. Clear career progression into senior sales leadership. Professional development, sales training, and access to premium market intelligence tools.<br>Application Instructions Send CV to: hiring@quickts.online, or apply directly on Linked InSubject Line: Application – Business development Manager(BPO) Required Inclusion: Applicants must include details about their proven sales track record in the email.

Job Summary:Manages the bank’s Strategic Planning, Strategy execution, and Performance department. Translates Board-approved strategic direction into a structured roadmap, cascades it bank-wide, tracks execution against plan, and maintains a regular reporting: weekly execution dashboard, monthly senior management strategy review, and quarterly Board strategy review. Use outputs from the Economic, Market & Competitors Research Department to support planning assumptions, KPI target-setting, peer benchmarking, scenario testing, and strategy updates. Also coordinates global trend scanning, innovation integration, and strategic partnerships.<br>Job Responsibilities:Coordinate the annual strategic planning cycle: translate the bank’s medium and long-term strategic direction into a roadmap and annual plan with defined objectives, prioritized initiatives, KPIs, resource requirements, and implementation timelines across all business lines and support functions. Maintain the strategy roadmap and strategic assumptions log and update according to Board decisions, macro or market shifts, or competitive dynamics. Manage the prioritization of strategic initiatives using qualitative and quantitative criteria such as strategic fit, resource requirements, expected return, and time-to-impact. Support alignment between the strategic plan, annual budget, and resource allocation priorities in coordination with Finance, Treasury and Risk. Own the strategy execution governance framework: accountability assignments, reporting cadence, escalation thresholds, and decision rights for all approved strategic initiatives. Track initiative milestones and deliverables. Identify deviations such as delays, scope changes, resource gaps, or assumption failures, corrective actions and escalate issues requiring senior management decision or resource reallocation. Conduct post-initiative reviews on completed programmed: document outcomes versus plan, diagnose gaps, and capture lessons for future cycles. Produce the monthly strategy review for senior management: performance against KPIs and business plan targets, gap analysis, initiative status, and recommended corrective actions. Cascade the approved strategy and annual roadmap bank-wide: translate strategic objectives into functional priorities, initiatives, KPIs, and targets. Manage the strategy communication calendar and embed operational and financial efficiency KPIs within the governance framework. Facilitate quarterly alignment sessions with business line and function heads to review progress against cascaded objectives, cross-functional dependencies, and recalibrate priorities where needed. Lead and develop the team: set clear priorities, maintain high output standards, and build capability in structured analysis, financial modelling, and executive communication. Manage cross-functional relationships with Finance, Risk, Technology, Change Management, and business lines to ensure strategic planning, execution tracking, and performance reporting are embedded in the bank’s operating rhythm.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, Engineering, or a related field. Master’s degree or MBA is preferred. From 9-12 years of relevant experience in strategic planning, strategy execution, performance management, business planning, transformation, or banking strategy. Direct experience in banking or financial services is strongly preferred. Previous experience leading a team and managing cross-functional stakeholders is required. Strategy, performance management, project management, business analysis or similar professional certifications are a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Bookkeeper <br> <br><strong><strong>Job Title:</strong> Bookkeeper (Remote)</strong><br><strong>Location:</strong> Remote (Egypt-based)<br><strong>Salary:</strong> <strong>7,500 - 12,500 EGP per month</strong> (depending on experience)<br><strong>Hours:</strong> Various (part-time or full-time, depending on client needs)<br><strong><strong>About the Role</strong></strong><br>We are looking for a <strong>detail-oriented Bookkeeper</strong> to support UK-based clients with day-to-day bookkeeping and financial administration. This role is ideal for candidates with hands-on bookkeeping experience who are comfortable using accounting software and working remotely with international clients.<br><strong><strong>Key Responsibilities</strong></strong><br><ul><li>Maintain accurate financial records and ledgers</li><li>Record invoices, expenses, and daily transactions</li><li>Perform bank and account reconciliations</li><li>Manage accounts payable and receivable</li><li>Support month-end reporting and basic financial summaries</li><li>Use bookkeeping software to manage and update financial data</li><li>Organise and maintain financial documentation</li><li>Communicate clearly with internal teams and UK-based clients when required</li></ul><br><strong><strong>Required Skills &amp; Experience</strong></strong><br><ul><li>Practical understanding of bookkeeping or accounting principles</li><li>Experience using bookkeeping software such as <strong>Xero, QuickBooks, or Sage</strong></li><li>Good working knowledge of <strong>Excel</strong> or <strong>Google Sheets</strong></li><li>Strong attention to detail and accuracy</li><li>Good written and spoken English</li><li>Reliable internet connection and ability to work remotely</li><li>Strong organisational and time-management skills</li></ul><br><strong><strong>Desirable (Not Essential)</strong></strong><br><ul><li>Experience supporting UK or international clients</li><li>Accounting or finance-related qualification or training</li><li>Familiarity with <strong>VAT basics</strong> or UK bookkeeping practices</li></ul><br><strong><strong>What We Offer</strong></strong><br><ul><li>Salary range of <strong>7,500 - 12,500 EGP per month</strong>, with progression based on performance</li><li>Flexible remote working with exposure to UK-based clients</li><li>Structured onboarding and ongoing support</li><li>Opportunity to grow into more senior bookkeeping or finance roles</li></ul><br> </div>

Senior Training and Capacity Development Expert<br>NTU International is preparing a proposal for the EU-funded project “Technical Assistance to ECOWAS in Transport Governance”, which aims to strengthen sustainable, smart, resilient and safe mobility systems across the ECOWAS region in West Africa. The project will support ECOWAS institutions, Member States, and regional stakeholders in improving transport governance, corridor management, infrastructure planning, climate resilience, and regional connectivity. The Technical Assistance will support institutional capacity development, professional training programmes, knowledge transfer, and strengthening of technical competencies across transport governance institutions and stakeholders in the ECOWAS region. NTU International is seeking a Senior Training and Capacity Development Expert to support training programmes, institutional learning initiatives, and technical capacity-building activities across West Africa.<br>Key Responsibilities Support the design and implementation of training and capacity development programmes related to transport governance and regional integration;Conduct training needs assessments and institutional capacity analyses for ECOWAS institutions and Member States;Develop training curricula, learning materials, toolkits, manuals, and knowledge products;Support Training of Trainers (ToT) programmes and institutional learning initiatives;Advise on adult learning methodologies, knowledge transfer approaches, and capacity development strategies;Support organisation and delivery of workshops, seminars, study visits, and technical learning events;Contribute to the development of e-learning tools, digital training platforms, and blended learning approaches;Coordinate with ECOWAS institutions, training centres, universities, development partners, and regional stakeholders;Promote inclusion of gender equality, youth participation, disability inclusion, and sustainability considerations in training activities;Contribute to monitoring, reporting, and evaluation of training and capacity-building initiatives.<br>Education Master’s degree in education, organisational development, public administration, transport, human resource development, or another relevant field.<br>General Professional Experience Minimum 10 years of professional experience in training, institutional capacity development, organisational learning, or technical assistance programmes;Proven experience working on development or infrastructure sector projects in developing countries, preferably in Sub-Saharan Africa;Experience in international development cooperation and donor-funded programmes.<br>Specific Professional Experience Minimum 7 years of experience in designing and implementing training and capacity-building programmes;Demonstrated experience with curriculum development, Training of Trainers (ToT), adult learning methodologies, or institutional strengthening initiatives;Experience related to transport governance, infrastructure, logistics, regional integration, or public sector capacity-building programmes is considered an advantage;Experience supporting EU-funded, World Bank-funded, AfDB-funded, or other donor-funded programmes is considered a strong asset;Experience working with public institutions, regional organisations, universities, or training centres is considered an advantage;Experience with digital learning systems, knowledge management, or e-learning platforms is considered an asset.<br>Languages English or French (C1 mandatory);Working knowledge of the other language is considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on project requirements and matching qualifications. Only shortlisted candidates will be contacted.

Senior Corridor Management Authority Expert<br>NTU International is preparing a proposal for the EU-funded project “Technical Assistance to ECOWAS in Transport Governance”, which aims to strengthen sustainable, smart, resilient and safe mobility systems across the ECOWAS region in West Africa. The project will support ECOWAS institutions, Member States, and regional stakeholders in improving transport governance, corridor management, infrastructure planning, climate resilience, and regional connectivity. The Technical Assistance will support the establishment and operationalisation of Corridor Management Authorities (CMAs), including the Praia–Dakar Corridor Management Authority, as well as the strengthening of corridor governance, coordination mechanisms, and performance monitoring systems across the ECOWAS region. NTU International is seeking a Senior Corridor Management Authority Expert to support corridor governance, institutional coordination, operationalisation of Corridor Management Authorities, and regional transport facilitation initiatives across West Africa.<br>Key Responsibilities Support the establishment and operationalisation of Corridor Management Authorities (CMAs) across regional transport corridors;Provide technical assistance on corridor governance frameworks, institutional arrangements, and operational procedures;Support the development of mandates, governance structures, Standard Operating Procedures (SOPs), and coordination protocols for CMAs;Facilitate coordination among ECOWAS institutions, national authorities, corridor stakeholders, and development partners;Support the development and implementation of corridor performance monitoring systems and management tools;Advise on transport corridor governance, logistics coordination, and multimodal connectivity initiatives;Support stakeholder consultations, inter-agency coordination mechanisms, and regional policy dialogue;Contribute to the preparation of technical reports, operational frameworks, governance assessments, and strategic recommendations;Deliver capacity-building activities, workshops, and technical training related to corridor management and transport governance;Contribute to monitoring, reporting, and evaluation of corridor governance and management activities.<br>Education Master’s degree in transport planning, logistics, public administration, infrastructure management, economics, or another relevant field.<br>General Professional Experience Minimum 10 years of professional experience in corridor management, transport governance, logistics, or regional infrastructure coordination;Proven experience working on transport or regional integration projects in developing countries, preferably in Sub-Saharan Africa;Experience in international development cooperation and donor-funded programmes.<br>Specific Professional Experience Minimum 7 years of experience in corridor governance, transport facilitation, or institutional coordination related to regional transport corridors;Demonstrated experience supporting Corridor Management Authorities, logistics corridors, or transport governance frameworks;Experience with regional transport integration, trade facilitation, or multimodal logistics systems is considered an advantage;Experience working with ECOWAS, UEMOA, AfCFTA, AU, or other regional integration frameworks is considered a strong asset;Experience supporting projects financed by the EU, World Bank, AfDB, EIB, or other international financial institutions is considered an asset;Experience facilitating coordination among public institutions, customs authorities, transport operators, and regional stakeholders is considered an advantage.<br>Languages English or French (C1 mandatory);Working knowledge of the other language is considered an asset.<br>Please note that inclusion in the expert pool does not guarantee immediate assignment. Experts will be contacted based on project requirements and matching qualifications. Only shortlisted candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.<br> You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.<br> This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.<br> ❏ Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools ❏ Build AI agents that automate customer service, operations, sales, reporting, and internal business processes ❏ Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications ❏ Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data ❏ Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks ❏ Develop AI-powered assistants, chatbots, and internal copilots for business users ❏ Build automated reporting, monitoring, and business intelligence workflows ❏ Conduct workflow discovery sessions and identify automation opportunities across departments ❏ Create technical documentation, architecture diagrams, and deployment guidelines ❏ Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability ❏ Collaborate with designers, strategists, and developers to deliver AI-powered business solutions ❏ Have 3+ years of experience building workflow automation, integrations, or digital business systems ❏ Have hands-on experience with n8n, Make.<br>com, Zapier, or similar automation platforms ❏ Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies ❏ Understand prompt engineering, AI orchestration, and agent-based systems ❏ Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations ❏ Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools ❏ Have experience working with structured and unstructured data ❏ Have basic programming knowledge in JavaScript, Python, or TypeScript ❏ Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks ❏ Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems ❏ Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies ❏ Have built customer service, sales, HR, finance, or operations AI agents ❏ Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications ❏ Think in systems and enjoy simplifying complex business processes ❏ Communicate clearly and take ownership of delivery ❏ Have strong troubleshooting and problem-solving skills ❏ Are comfortable working directly with clients and stakeholders ❏ Can deliver production-ready AI and automation solutions that create measurable operational efficiencies ❏ Have a track record of reducing manual processes through intelligent automation ❏ Can design scalable automation frameworks that can be reused across multiple projects and clients ❏ Continuously identify opportunities to introduce AI and automation into business operations</span> </div>

We're looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.<br><br>You'll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.<br><br>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.<br><br>❏ Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools<br><br>❏ Build AI agents that automate customer service, operations, sales, reporting, and internal business processes<br><br>❏ Integrate Large Language Models (Open AI, Claude, Gemini, and others) into business workflows and applications<br><br>❏ Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data<br><br>❏ Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks<br><br>❏ Develop AI-powered assistants, chatbots, and internal copilots for business users<br><br>❏ Build automated reporting, monitoring, and business intelligence workflows<br><br>❏ Conduct workflow discovery sessions and identify automation opportunities across departments<br><br>❏ Create technical documentation, architecture diagrams, and deployment guidelines<br><br>❏ Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability<br><br>❏ Collaborate with designers, strategists, and developers to deliver AI-powered business solutions<br><br>Requirements<br><br>❏ Have 3+ years of experience building workflow automation, integrations, or digital business systems<br><br>❏ Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms<br><br>❏ Have built AI-powered workflows using Open AI, Claude, Gemini, Anthropic, or similar AI technologies<br><br>❏ Understand prompt engineering, AI orchestration, and agent-based systems<br><br>❏ Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations<br><br>❏ Can connect and automate platforms such as Airtable, Notion, Hub Spot, Salesforce, Google Workspace, Microsoft 365, and similar tools<br><br>❏ Have experience working with structured and unstructured data<br><br>❏ Have basic programming knowledge in Java Script, Python, or Type Script<br><br>❏ Have experience with Lang Chain, Lang Graph, Crew AI, Open AI Assistants API, MCP (Model Context Protocol), or similar AI frameworks<br><br>❏ Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems<br><br>❏ Have experience with Supabase, Postgre SQL, Docker, or other modern backend technologies<br><br>❏ Have built customer service, sales, HR, finance, or operations AI agents<br><br>❏ Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications<br><br>❏ Think in systems and enjoy simplifying complex business processes<br><br>❏ Communicate clearly and take ownership of delivery<br><br>❏ Have strong troubleshooting and problem-solving skills<br><br>❏ Are comfortable working directly with clients and stakeholders<br><br>❏ Can deliver production-ready AI and automation solutions that create measurable operational efficiencies<br><br>❏ Have a track record of reducing manual processes through intelligent automation<br><br>❏ Can design scalable automation frameworks that can be reused across multiple projects and clients<br><br>❏ Continuously identify opportunities to introduce AI and automation into business operations

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p><p><strong>Shift Requirement:</strong></p><p>Candidate must be amenable to working a fixed afternoon or night shift, as required by customer and regional needs.</p><p>Afternoon Shift: 14:00 22:00 CET, Monday to Friday</p><p>Night Shift: 22:00 06:00 CET, Sunday to Thursday</p><p><br></p><p><strong>EXPECTATIONS AND TASKS</strong></p><p>As a Cloud Field Business (Sales) Support Senior Specialist, you will own and execute the end-to-end deal operations process for designated Partner Driven Cloud deal motions at SAP. You will be part of globally acting Field Business Support team, a central deal support organization that partners closely with SAP Territory Ecosystem Managers, Account Executives and involved stakeholders.</p><p>Acting as a trusted operational partner, you will support, manage, and process sales quotations within the SAP CRM/Harmony system, guiding deals through the complete quote-to-booking lifecycle, ensuring accuracy, compliance, and timely execution of deals.</p><p>Working collaboratively with Sales colleagues, your team and other supporting functions, you will directly support revenue growth and profitability, as you process sales opportunities for both existing and net-new customers while helping the field colleagues achieve defined order and performance targets.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Lead the end-to-end deal quotation process for complex and high-value Partner Driven Cloud deal motions, including exception handling and non-standard scenarios.</li><li>Own and drive resolution of complex customer inquiries and deal issues, ensuring accurate system execution (e.g. Harmony quotations) while navigating ambiguity and dependencies.</li><li>Collaborate closely with Global Commercial Finance colleagues, proactively shaping deal structuring, challenging assumptions, and ensuring alignment with commercial policies and strategic objectives.</li><li>Orchestrate cross-functional collaboration with Territory Ecosystem Managers, Sales Executives, Cloud Operations, Cloud Architects/Delivery, Legal, CFO Offices, and other stakeholders to remove blockers and accelerate deal closure.</li><li>Ensure compliance with SAP operational procedures while also identifying gaps, proposing improvements, and driving consistent adoption of best practices.</li><li>Take ownership during quarter-end and year-end close by prioritizing critical deals, managing escalations, and ensuring timely, accurate, and complete execution under pressure.</li><li>Serve as the subject matter expert for deal support processes, providing guidance, coaching, and knowledge sharing to peers and stakeholders.</li><li>Act as a trusted advisor to the business, influencing decision-making through commercial insight, risk awareness, and a deep understanding of deal mechanics and business context.</li><li>Drive continuous improvement by contributing to refinement of tools, templates, and guidelines, and by representing Field Business Support in relevant projects or initiatives within your scope.</li></ul><p>#FBSCairo</p><p><strong>REQUIREMENTS</strong></p><ul><li>Minimum Bachelor s degree in Business, Finance, or a related field preferred</li><li>Proven track record in Sales Operations, Deal Support, or a closely related commercial function, ideally in an international or enterprise software environment.</li><li>Proficient understanding of sales processes, quote to cash, and complex deal execution, with a track record of independently managing non-standard or higher complexity transactions.</li><li>Demonstrated ability to perform in a fast-paced environment, prioritize and manage multiple complex topics, and proactively resolve issues with minimal guidance.</li><li>Strong stakeholder management skills with the ability to influence and challenge constructively across different levels of the organization.</li><li>Highly detail oriented and well organized, with strong verbal and written communication skills, including the ability to summarize complex topics clearly for senior stakeholders.</li><li>Proven experience working in a cross-country and cross-cultural environment, ideally in a regional or global role.</li><li>Strong team player, proactive and service oriented.</li><li>Advanced skills in MS Office, especially Excel (e.g. complex formulas, data analysis, and reporting).</li><li>Solid experience with sales and deal support tools (e.g. CRM, CPQ, contract or pricing tools); ability to act as a key user or go to person for the team.</li><li>Experience contributing to process improvements, standardization initiatives, or tooling enhancements is a strong plus.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Bachelor s degree in Business, Finance, or a related field preferred</li><li>Proven track record in Sales Operations, Deal Support, or a closely related commercial function, ideally in an international or enterprise software environment.</li><li>Proficient understanding of sales processes, quote to cash, and complex deal execution, with a track record of independently managing non-standard or higher complexity transactions.</li><li>Demonstrated ability to perform in a fast-paced environment, prioritize and manage multiple complex topics, and proactively resolve issues with minimal guidance.</li><li>Strong stakeholder management skills with the ability to influence and challenge constructively across different levels of the organization.</li><li>Highly detail oriented and well organized, with strong verbal and written communication skills, including the ability to summarize complex topics clearly for senior stakeholders.</li><li>Proven experience working in a cross-country and cross-cultural environment, ideally in a regional or global role.</li><li>Strong team player, proactive and service oriented.</li><li>Advanced skills in MS Office, especially Excel (e.g. complex formulas, data analysis, and reporting).</li><li>Solid experience with sales and deal support tools (e.g. CRM, CPQ, contract or pricing tools); ability to act as a key user or go to person for the team.</li><li>Experience contributing to process improvements, standardization initiatives, or tooling enhancements is a strong plus.</li><li>Very good English language skills are mandatory; additional foreign languages are a strong plus.</li></ul><p></p></section>

Job Summary<br>The WFM Analyst L2 is responsible for optimizing workforce management processes through data analysis, automation, process standardization, and continuous improvement initiatives. This role partners closely with Operations, HR, IT, and other stakeholders to enhance workforce planning, improve operational efficiency, and support the implementation of WFM solutions. The ideal candidate is analytical, detail-oriented, and passionate about driving innovation through data and technology.<br>Key Responsibilities<br>Data & Trend Analysis: Analyze historical and real-time workforce data to identify trends, generate actionable insights, and recommend strategies to improve operational efficiency and resource utilization. Process Optimization: Develop, maintain, and optimize workforce planning processes to ensure operational effectiveness and service level achievement. Cross-Functional Collaboration: Collaborate with Operations, HR, IT, and cross-functional teams to implement Workforce Management tools, automation initiatives, and process enhancements. Continuous Improvement: Drive continuous improvement by identifying opportunities to optimize workflows, standardize processes, and increase productivity. Systems Implementation: Support the implementation of new WFM systems, technologies, and best practices while ensuring smooth adoption across teams. Training & Support: Deliver training and ongoing support to stakeholders on Workforce Management systems, reporting tools, and operational best practices. Performance Monitoring: Monitor workforce performance metrics and provide regular reports, dashboards, and recommendations to support business decisions. Project Management: Participate actively in project management and implementation activities related to workforce optimization initiatives. Strategic Collaboration: Foster collaboration across departments to maximize business performance and achieve operational objectives. Innovation: Contribute innovative ideas and solutions that enhance departmental processes and support organizational growth. Policy & Compliance: Ensure full compliance with Teleperformance policies, procedures, and global standards, including but not limited to:GDPR (General Data Protection Regulation) GISP (Global Information Security Policies) Information Security Standards (ISS) Corporate Social Responsibility (CSR) Health & Safety policies Incident Reporting: Promptly report any known violations of company policies or compliance standards to management. Additional Duties: Perform additional duties and responsibilities as assigned.<br>Qualifications<br>Education Bachelor's degree in Business Administration, Engineering, Information Systems, Statistics, Mathematics, Computer Science, or a related field is preferred.<br>Experience2–5 years of experience in Workforce Management, Project Management, Business Analysis, Process Improvement, or related operational roles. Experience supporting WFM implementation projects or workforce optimization initiatives is highly desirable. Experience working within BPO, customer service, or shared services environments is considered an advantage.<br>Technical Skills Advanced proficiency in Microsoft Excel, including Pivot Tables, Power Query, advanced formulas, and data analysis. Proficiency in Microsoft Word, Outlook, and Power Point. Knowledge of SQL (Structured Query Language) for data extraction and analysis is preferred. Experience with Business Intelligence tools such as Power BI, Tableau, or Looker is an advantage. Familiarity with Workforce Management platforms (e.g., NICE IEX, Verint, Genesys WFM, Calabrio, Aspect, or similar solutions) is a plus.<br>Language Requirements English proficiency at B2 level or higher (written and spoken).<br>Core Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Project management and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Process improvement and continuous improvement mindset. Strong attention to detail and data accuracy. Ability to work collaboratively across cross-functional teams. Adaptability and willingness to embrace new technologies and methodologies. High level of integrity and commitment to data confidentiality and compliance.<br>Preferred Certifications:<br>The following certifications are considered an advantage:Lean Six Sigma (Yellow Belt or Green Belt) Project Management certification (PMP, PRINCE2, or equivalent) Microsoft Power BI Certification SQL Certification Workforce Management-related certifications (where applicable)

Job Summary<br><br>The WFM Analyst L2 is responsible for optimizing workforce management processes through data analysis, automation, process standardization, and continuous improvement initiatives. This role partners closely with Operations, HR, IT, and other stakeholders to enhance workforce planning, improve operational efficiency, and support the implementation of WFM solutions. The ideal candidate is analytical, detail-oriented, and passionate about driving innovation through data and technology<br>.<br>Key Responsibilities Analyze historical and real-time workforce data to identify trends, generate actionable insights, and recommend strategies to improve operational efficiency and resource utilization. Develop, maintain, and optimize workforce planning processes to ensure operational effectiveness and service level achievement. Collaborate with Operations, HR, IT, and cross-functional teams to implement Workforce Management tools, automation initiatives, and process enhancements. Drive continuous improvement by identifying opportunities to optimize workflows, standardize processes, and increase productivity. Support the implementation of new WFM systems, technologies, and best practices while ensuring smooth adoption across teams. Deliver training and ongoing support to stakeholders on Workforce Management systems, reporting tools, and operational best practices. Monitor workforce performance metrics and provide regular reports, dashboards, and recommendations to support business decisions. Participate actively in project management and implementation activities related to workforce optimization initiatives. Foster collaboration across departments to maximize business performance and achieve operational objectives. Contribute innovative ideas and solutions that enhance departmental processes and support organizational growth. Ensure full compliance with Teleperformance policies, procedures, and global standards, including but not limited to:GDPR (General Data Protection Regulation) GISP (Global Information Security Policies) Information Security Standards (ISS) Corporate Social Responsibility (CSR) Health & Safety policies Promptly report any known violations of company policies or compliance standards to management. Perform additional duties and responsibilities as assigne<br>d.<br>Qualificati<br>ons<br>Education Bachelor's degree in Business Administration, Engineering, Information Systems, Statistics, Mathematics, Computer Science, or a related field is prefer<br>red.<br>Experience2–5 years of experience in Workforce Management, Project Management, Business Analysis, Process Improvement, or related operational roles. Experience supporting WFM implementation projects or workforce optimization initiatives is highly desirable. Experience working within BPO, customer service, or shared services environments is considered an advantage. Technical Skills Advanced proficiency in Microsoft Excel, including Pivot Tables, Power Query, advanced formulas, and data analysis. Proficiency in Microsoft Word, Outlook, and Power Point. Knowledge of SQL (Structured Query Language) for data extraction and analysis is preferred. Experience with Business Intelligence tools such as Power BI, Tableau, or Looker is an advantage. Familiarity with Workforce Management platforms (e.g., NICE IEX, Verint, Genesys WFM, Calabrio, Aspect, or similar solutions) is a <br>plus.<br>Language Requirements English proficiency at B2 level or higher (written and sp<br>oken).<br>Core Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Project management and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Process improvement and continuous improvement mindset. Strong attention to detail and data accuracy. Ability to work collaboratively across cross-functional teams. Adaptability and willingness to embrace new technologies and methodologies. High level of integrity and commitment to data confidentiality and comp<br>liance.<br>Preferred Certif<br>ications<br>The following certifications are considered an advantage:Lean Six Sigma (Yellow Belt or Green Belt) Project Management certification (PMP, PRINCE2, or equivalent) Microsoft Power BI Certification SQL Certification Workforce Management-related certifications (where ap<br>plicable)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an acknowledged authority within Oracle, this senior-level project management / program management position provides consistent high quality and innovative solution leadership with industry-wide impact. He/she will be responsible for guiding the successful implementation of integrated solutions based either on oracle cloud platform and/or on hybrid cloud/on premise, architectures, ensuring high quality and timely delivery within budget to the customer s satisfaction. Based on oracle consulting mission and offering in technology area, typical assignments will include: Migrating customer workloads from on-prem to Oracle Cloud Modernizing existing customer applications or infrastructures Delivering innovative, modern multi-channel applications leveraging cloud-native paradigms and digital contents Delivering enterprise-scale integrations between existing and new applications In the above context, Project/Program Manager: As a thought leader and trusted advisor, effectively influences decisions at the leadership level of customer organizations. Enables business development efforts by providing subject matter expertise. Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity. In bid phases, analyzes business needs to help ensure Oracle s solution meets the customer s objectives by combining industry best practices and product knowledge. In delivery phase, effectively applies Oracle s methodologies and policies while adhering to contractual obligations, minimizing Oracle s risk and exposure. As a position of professional influence, this individual frequently operates at the leading edge of technology. Exercises creativity and independent judgement in identifying and resolving major issues and risks impacting project success according to PMI. Provides direction and mentoring to project teams. Ensures customer deliverables are acceptable and works closely with the customer to understand and manage project expectations. Create long-term customer relationships and collaborate with both consulting and licensing / cloud Oracle sales areas. Identifies the areas of potential business growth on customers and directs them in compliance with corporate strategies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you ll bring: Your enthusiasm, love and passion for customer success will help us become the leading cloud service provider. Key Skills/Qualifications S everal years of experience relevant to this position, including 5+ years of direct project and/or program management experience in one or more of the assignments listed in the former section, executed as a delivery project manager with project P&amp;L responsibility. Proven record of full lifecycle implementations of projects exceeding 1000 days delivery effort Current PMI PMP, Prince2 Practitioner or similar certification Hands-on experience as a Scrum Master, Agile Lead or Agile Coach, preferably within large organizations would be a great plus Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity Experienced working in a matrix management environment Experience in bid management with deal with internal stakeholders, customers, and vendors Depending on the seniority, proven experience in working with customer senior managers or executives Cloud technology focus, and technical or industry domain expertise in one or more of the assignments listed above would be a great plus Proven experience in managing remote and offshore teams Adaptability and ability to embrace and drive change. Ability to work in heterogeneous environments, with multiple actors / companies involved in the customers delivery context Graduate degree (Diploma/Master/Bachelor) or equivalent experience.</p><p></p></section>

Job Title: Narrative & Music Creative Specialist Location: Remote Employment Type: Full-time Role Purpose Help develop the emotional and narrative foundation of cinematic video content before visual production begins. You will own story structure, scriptwriting, emotional pacing, beat design, and music direction—then hand off to a dedicated visual creator. This role exists so the founder no longer builds every story and music foundation from scratch. You will work directly with the founder (final creative authority) to transform concepts into compelling, spiritually grounded narrative experiences. This is not: generic content writing, preaching, teaching, or high-volume output. This is: cinematic, reverent, emotionally intelligent, and structurally disciplined creative development. Core Responsibilities Story Development Shape raw ideas into coherent, compelling narrative structures Identify the strongest angle and emotional framing for each topic Scriptwriting Write first-draft cinematic scripts for voiceover-driven video Revise until aligned with brand tone and creative goals Emotional Structure & Beat Design Break content into strong emotional beats (tension, awe, reverence, release) Build narrative flow from hook → progression → resolution Music Direction Suggest music progression that matches emotional arc Define where music rises, softens, or intensifies Optional bonus: assist with AI music workflows (Suno or similar) Creative Package Preparation Deliver a usable pre-visual package including: concept angle, story structure, script, emotional beats, and music notes Ensure smooth handoff to visual creator Key Outcomes Stronger first-draft scripts Less founder time spent building story structure from zero Better emotional pacing and cinematic rhythm Clearer handoff to visual production Stronger connection between story and music Required Competencies & Skills Essential:Excellent English writing Cinematic scriptwriting skill (not blog or social copy) Ability to structure emotional beats and acts Deep sensitivity to tone, pacing, and restraint Strong revision ability + low-ego feedback reception Ability to build concepts from loose direction Strong instinct for emotionally aligned music direction Technical:Google Docs / Word Ability to organize script drafts and music notes clearly Familiarity with AI writing tools (optional but helpful) Preferred:Experience with scriptwriting, trailer writing, spoken-word, documentary narration, or devotional storytelling Familiarity with music briefing or AI music workflows (Suno a bonus) Understanding of video pacing and visual storytelling Experience Level2–5+ years in one or more of:Scriptwriting / narrative development Creative writing for video Cinematic storytelling Music direction / composition support Spoken-word or voiceover content writing Trailer, documentary, or emotionally driven media writing No traditional film-industry résumé required. Show narrative skill and emotional precision. Ideal Personality Profile You are: emotionally intelligent, thoughtful, artistically sensitive, structured, receptive to feedback, low ego, spiritually respectful, capable of depth without cliché, serious about craft. This role is NOT for you if you are: generic, sermon-heavy instead of cinematic, repetitive/formulaic, overly flowery without structure, unable to take critique, too attached to your own style, shallow in emotional thinking, or weak in pacing. Authority & Decision Boundaries You may handle independently: first-draft concepts, script drafts, beat structures, music mood suggestions, emotional arc proposals, revisions based on approved direction. You must escalate: major tone/theological changes, final script/music approval, major concept shifts, anything affecting brand identity. KPIs (How Success Is Measured) Quality of first-draft scripts Speed from idea → usable concept Strength of emotional arc and pacing Reduction in founder writing burden Alignment with brand tone Quality of revision after feedback Usability of script for scene creation Effectiveness of music direction in supporting narrative

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>· Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.</p><br><p>· Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on-site security associates and external authorities when necessary.</p><br><p>· Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.</p><br><p>· Monitor and control access to restricted areas of the hotel, including staff-only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.</p><br><p>· Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.</p><br><p>· Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.</p><br><p>· Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.</p><br><p>· Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.</p><br><p>· Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel-specific protocols.</p><br><p>· Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Experience/Certificates/Education</p><br><p>· Previous experience in security or control room operations is preferred.</p><br><p>· Proficiency in operating CCTV and other security systems is required.</p><br><p>· Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.</p><br><p>· Ability to stay alert and active during long shifts and respond quickly to emergencies.</p><br><p>· Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.</p><br><p>· Ability to make quick decisions and stay calm in high-pressure situations.</p><br><p>· The role may involve working in rotating shifts, including nights, weekends, and holidays.</p><br><p>· The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>