مطلوب مهندسين بترول

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

Company Description Eltizam Egypt, founded in 2021, is a fully integrated physical asset management company offering facility management, property management, leasing, community management, and consultation services under one roof. This unified model streamlines operations for developers, investors, property owners, and tenants, reducing complexity and optimizing asset performance across the lifecycle. The company leverages advanced technology, strong industry expertise, and a client-centric approach to build tailored solutions. Eltizam Egypt is committed to sustainability, innovation, and operational efficiency, ensuring assets maximize both value and return on investment. The organization is certified in ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, reflecting its focus on quality, environmental responsibility, and occupational health and safety.<br>Role Description This is a full-time, on-site Senior Tenant Relations and Leasing Executive role based in Cairo. The role involves managing the end-to-end leasing process, including prospecting potential tenants, conducting property viewings, negotiating lease terms, preparing lease documentation, and coordinating approvals. The Senior Tenant Relations and Leasing Executive will build and maintain strong tenant relationships, handle inquiries and complaints, and ensure timely resolution of service issues in coordination with facility and property management teams. The role also includes monitoring lease expirations and renewals, tracking occupancy and rental collections, and preparing regular reports on leasing performance and tenant satisfaction. The successful candidate will support marketing initiatives for available spaces, contribute to leasing strategies, and ensure compliance with company policies, legal requirements, and health and safety standards.<br>Qualifications<br> Strong background in leasing, tenant relations, or property management, with hands-on experience in managing lease cycles and tenant portfolios. Proficiency in negotiation, contract management, and documentation, including drafting, reviewing, and administering lease agreements. Customer service and stakeholder management skills, with the ability to handle tenant concerns professionally and maintain long-term relationships. Analytical and reporting skills, including experience with occupancy tracking, rental revenue analysis, and preparation of performance dashboards. Familiarity with real estate, asset management, or facilities management environments; experience in commercial or mixed-use properties is an advantage. Comfort using property management or leasing software and standard office applications (e.g., MS Office, CRM tools). Excellent written and verbal communication skills in English; Arabic language skills are highly beneficial. Bachelor’s degree in Business, Real Estate, Property Management, or a related field, or equivalent practical experience. Demonstrated ability to work on-site with cross-functional teams, prioritize multiple tasks, and meet deadlines in a fast-paced environment. Knowledge

Company Description Smart Clinic is a digital health technology company specializing in solutions for managing clinics and medical centers. The company provides an integrated platform that supports physicians with daily operations, including appointment scheduling, electronic medical records, and automated patient communication. Smart Clinic leverages AI-powered tools, such as Whats App and Telegram bots and virtual assistants, to streamline workflows and enhance patient engagement. Through its platform, the company helps healthcare providers improve operational efficiency, elevate service quality, and deliver a more professional patient experience. Smart Clinic is growing and seeks team members who are excited about the intersection of healthcare, technology, and user experience.<br>Role Description This is a full-time, on-site Video Editor role based in Egypt. The Video Editor will produce, edit, and refine video content that showcases Smart Clinic’s products, features, and customer value for marketing, training, and social media channels. Daily responsibilities include assembling raw footage, selecting the best takes, adding motion graphics and text overlays, and ensuring high-quality sound and visual consistency across all content. The role involves collaborating with the marketing, product, and customer success teams to understand messaging goals, create storyboards, and adapt content for different platforms and formats. The Video Editor will also manage media assets, maintain an organized file structure, and stay up to date with video trends and best practices in digital content.<br>Qualifications<br> Proficiency in video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) and basic motion graphics or compositing software (e.g., After Effects). Strong skills in visual storytelling, pacing, and narrative structure, with the ability to translate complex ideas into clear, engaging video content. Experience with sound design basics, including audio leveling, noise reduction, and syncing voiceovers or dialogue with video. Ability to optimize video for various digital platforms (e.g., social media, websites, presentations), including aspect ratios, durations, and resolutions. Solid understanding of branding, visual consistency, and design principles to ensure cohesive look and feel across all content. Excellent attention to detail, time management, and organizational skills to handle multiple projects and deadlines. Effective collaboration and communication skills to work closely with cross-functional teams and incorporate feedback constructively. Relevant previous experience in video editing for tech, Saa S, or healthcare is an advantage. Bachelor’s degree in Media Production, Film, Communication, Design, or a related field, or equivalent practical experience. Basic familiarity with healthcare or clinic operations is a plus, along with an interest in digital health and AI-driven solutions.

Company Description البنك الأهلي المصري is a leading financial institution in the region, offering a broad range of banking and financial services to individuals, businesses, and organizations. The bank is committed to innovation, service excellence, and responsible growth, with a strong focus on supporting local communities. As part of its commitment to employee well-being, the bank invests in workplace health, safety, and professional development initiatives. Team members join a collaborative environment that values integrity, customer focus, and continuous improvement. The organization encourages diverse professionals to contribute their expertise and grow their careers within a stable, reputable institution. Role Description This is a full-time Physical Therapist role based in Riyadh with a hybrid work arrangement, combining on-site responsibilities with some work-from-home flexibility. The Physical Therapist will assess patients referred through the bank’s healthcare programs, develop individualized treatment plans, and deliver evidence-based therapeutic interventions to improve mobility, function, and quality of life. Daily tasks include conducting physical assessments, documenting progress, adjusting treatment plans, and coordinating with physicians, nurses, and other healthcare professionals. The role involves educating patients and caregivers on home exercise programs, safe movement techniques, and preventive strategies to reduce the risk of injury or relapse. The Physical Therapist will also contribute to health and wellness initiatives, participate in case reviews, maintain accurate clinical records, and ensure compliance with relevant clinical standards, privacy regulations, and organizational policies. Qualifications Strong foundation in Medicine and related clinical principles to support safe, evidence-based practice. Demonstrated expertise in Physical Therapy, including assessment, manual therapy, therapeutic exercise, and use of rehabilitation modalities. Experience in Rehabilitation planning and implementation, including functional training, mobility restoration, and return-to-work programs. Proven Patient Care skills, including patient education, empathetic communication, and collaborative care planning. Experience or readiness to provide Home Care guidance, including development of home-based exercise programs and follow-up monitoring. Bachelor’s or Master’s degree in Physical Therapy (or equivalent) from an accredited institution. Valid professional license or eligibility for licensure as a Physical Therapist in the relevant jurisdiction. Ability to work effectively in a multidisciplinary environment, manage time and caseloads, and use electronic health record systems. Professional proficiency in English; proficiency in Arabic is an advantage. Previous experience in occupational health, corporate wellness, or hospital/clinic settings is preferred but not mandatory.

Company Description Horizon Operation & Management is a specialized provider of integrated urban operation and management services for national giga-scale projects. The company operates to high professional standards, focusing on efficiency, quality, and sustainability across urban facilities and services. Horizon is culture-driven and people-focused, aiming to improve daily life and enhance well-being in the communities it serves. By using modern operating systems, performance methodologies, and AI-powered smart platforms, the company delivers measurable value for partners and clients. As a Chinese–Egyptian joint venture, Horizon combines international best practices with deep local market knowledge and currently manages major projects such as the Central Business District at Egypt’s New Capital under a long-term contract.<br>Role Description The Mechanical Procurement Manager – Facility Experience is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for mechanical systems and equipment across facility operations, including HVAC, plumbing, fire protection, and other building services. Day-to-day tasks include sourcing and evaluating suppliers, preparing RFQs and RFPs, negotiating contracts and pricing, and ensuring timely delivery of materials and spare parts. The role collaborates closely with engineering, maintenance, operations, and finance teams to align technical specifications with budget, compliance, and project timelines. The Mechanical Procurement Manager also monitors supplier performance, maintains accurate procurement records, supports quality inspections, and contributes to continuous improvement of procurement processes and cost optimization across assigned facilities.<br>Qualifications<br> Strong Mechanical Engineering background, with hands-on understanding of mechanical systems and components used in building and facility operations. Proficiency in Maintenance and Inspection practices, enabling effective evaluation of technical specifications, service requirements, and quality standards for procured items. Ability to interpret technical drawings and specifications using Computer-Aided Design (CAD) tools to support accurate procurement decisions. Familiarity with Automotive and related mechanical equipment, particularly where facility fleets, utility vehicles, or specialized mechanical assets are involved. Bachelor’s degree in Mechanical Engineering or a related field; advanced certifications in procurement, supply chain, or facilities management are an advantage. Proven experience in procurement or supply chain management within facilities, construction, or heavy industry environments. Strong negotiation, vendor management, and contract management skills, with attention to cost, quality, and delivery performance. Comfort with ERP or procurement systems, data analysis, and reporting to support decision-making and process improvement. Effective communication and collaboration skills, with the ability to work in cross-functional, multicultural teams. Fluency in English is required; Arabic language skills are highly beneficial.

Company Description Eltizam Egypt, founded in 2021, is a fully integrated physical asset management company offering facility management, property management, leasing, community management, and consultation services under one roof. This unified model streamlines operations for developers, investors, property owners, and tenants, reducing complexity and optimizing asset performance across the lifecycle. The company leverages advanced technology, strong industry expertise, and a client-centric approach to build tailored solutions. Eltizam Egypt is committed to sustainability, innovation, and operational efficiency, ensuring assets maximize both value and return on investment. The organization is certified in ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, reflecting its focus on quality, environmental responsibility, and occupational health and safety.<br>Role Description This is a full-time, on-site Senior Tenant Relations and Leasing Executive role based in Cairo. The role involves managing the end-to-end leasing process, including prospecting potential tenants, conducting property viewings, negotiating lease terms, preparing lease documentation, and coordinating approvals. The Senior Tenant Relations and Leasing Executive will build and maintain strong tenant relationships, handle inquiries and complaints, and ensure timely resolution of service issues in coordination with facility and property management teams. The role also includes monitoring lease expirations and renewals, tracking occupancy and rental collections, and preparing regular reports on leasing performance and tenant satisfaction. The successful candidate will support marketing initiatives for available spaces, contribute to leasing strategies, and ensure compliance with company policies, legal requirements, and health and safety standards.<br>Qualifications<br> Strong background in leasing, tenant relations, or property management, with hands-on experience in managing lease cycles and tenant portfolios. Proficiency in negotiation, contract management, and documentation, including drafting, reviewing, and administering lease agreements. Customer service and stakeholder management skills, with the ability to handle tenant concerns professionally and maintain long-term relationships. Analytical and reporting skills, including experience with occupancy tracking, rental revenue analysis, and preparation of performance dashboards. Familiarity with real estate, asset management, or facilities management environments; experience in commercial or mixed-use properties is an advantage. Comfort using property management or leasing software and standard office applications (e.g., MS Office, CRM tools). Excellent written and verbal communication skills in English; Arabic language skills are highly beneficial. Bachelor’s degree in Business, Real Estate, Property Management, or a related field, or equivalent practical experience. Demonstrated ability to work on-site with cross-functional teams, prioritize multiple tasks, and meet deadlines in a fast-paced environment. Knowledge

Company Description Smart Clinic is a digital health technology company specializing in solutions for managing clinics and medical centers. The company provides an integrated platform that supports physicians with daily operations, including appointment scheduling, electronic medical records, and automated patient communication. Smart Clinic leverages AI-powered tools, such as Whats App and Telegram bots and virtual assistants, to streamline workflows and enhance patient engagement. Through its platform, the company helps healthcare providers improve operational efficiency, elevate service quality, and deliver a more professional patient experience. Smart Clinic is growing and seeks team members who are excited about the intersection of healthcare, technology, and user experience.<br>Role Description This is a full-time, on-site Video Editor role based in Egypt. The Video Editor will produce, edit, and refine video content that showcases Smart Clinic’s products, features, and customer value for marketing, training, and social media channels. Daily responsibilities include assembling raw footage, selecting the best takes, adding motion graphics and text overlays, and ensuring high-quality sound and visual consistency across all content. The role involves collaborating with the marketing, product, and customer success teams to understand messaging goals, create storyboards, and adapt content for different platforms and formats. The Video Editor will also manage media assets, maintain an organized file structure, and stay up to date with video trends and best practices in digital content.<br>Qualifications<br> Proficiency in video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) and basic motion graphics or compositing software (e.g., After Effects). Strong skills in visual storytelling, pacing, and narrative structure, with the ability to translate complex ideas into clear, engaging video content. Experience with sound design basics, including audio leveling, noise reduction, and syncing voiceovers or dialogue with video. Ability to optimize video for various digital platforms (e.g., social media, websites, presentations), including aspect ratios, durations, and resolutions. Solid understanding of branding, visual consistency, and design principles to ensure cohesive look and feel across all content. Excellent attention to detail, time management, and organizational skills to handle multiple projects and deadlines. Effective collaboration and communication skills to work closely with cross-functional teams and incorporate feedback constructively. Relevant previous experience in video editing for tech, Saa S, or healthcare is an advantage. Bachelor’s degree in Media Production, Film, Communication, Design, or a related field, or equivalent practical experience. Basic familiarity with healthcare or clinic operations is a plus, along with an interest in digital health and AI-driven solutions.

Company Description البنك الأهلي المصري is a leading financial institution in the region, offering a broad range of banking and financial services to individuals, businesses, and organizations. The bank is committed to innovation, service excellence, and responsible growth, with a strong focus on supporting local communities. As part of its commitment to employee well-being, the bank invests in workplace health, safety, and professional development initiatives. Team members join a collaborative environment that values integrity, customer focus, and continuous improvement. The organization encourages diverse professionals to contribute their expertise and grow their careers within a stable, reputable institution. Role Description This is a full-time Physical Therapist role based in Riyadh with a hybrid work arrangement, combining on-site responsibilities with some work-from-home flexibility. The Physical Therapist will assess patients referred through the bank’s healthcare programs, develop individualized treatment plans, and deliver evidence-based therapeutic interventions to improve mobility, function, and quality of life. Daily tasks include conducting physical assessments, documenting progress, adjusting treatment plans, and coordinating with physicians, nurses, and other healthcare professionals. The role involves educating patients and caregivers on home exercise programs, safe movement techniques, and preventive strategies to reduce the risk of injury or relapse. The Physical Therapist will also contribute to health and wellness initiatives, participate in case reviews, maintain accurate clinical records, and ensure compliance with relevant clinical standards, privacy regulations, and organizational policies. Qualifications Strong foundation in Medicine and related clinical principles to support safe, evidence-based practice. Demonstrated expertise in Physical Therapy, including assessment, manual therapy, therapeutic exercise, and use of rehabilitation modalities. Experience in Rehabilitation planning and implementation, including functional training, mobility restoration, and return-to-work programs. Proven Patient Care skills, including patient education, empathetic communication, and collaborative care planning. Experience or readiness to provide Home Care guidance, including development of home-based exercise programs and follow-up monitoring. Bachelor’s or Master’s degree in Physical Therapy (or equivalent) from an accredited institution. Valid professional license or eligibility for licensure as a Physical Therapist in the relevant jurisdiction. Ability to work effectively in a multidisciplinary environment, manage time and caseloads, and use electronic health record systems. Professional proficiency in English; proficiency in Arabic is an advantage. Previous experience in occupational health, corporate wellness, or hospital/clinic settings is preferred but not mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Senior Project Manager</p><br><br><br>Job Scope <br><p>We are seeking an experienced and results-driven <strong>Senior Project Manager</strong> to lead the successful delivery of strategic technology and professional services projects across multiple customers and regions. The ideal candidate will have a strong background in project governance, stakeholder management, risk management, and end-to-end project delivery within enterprise IT environments.</p><br> <p>As a Senior Project Manager, you will be responsible for managing complex projects, ensuring alignment with customer objectives, maintaining project profitability, and driving exceptional customer satisfaction.</p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Lead the planning, execution, monitoring, and closure of multiple concurrent projects.</li> <li>Manage project scope, schedule, budget, resources, risks, and dependencies.</li> <li>Establish project governance frameworks and ensure compliance with organizational delivery standards.</li> <li>Serve as the primary point of contact for customers, executive stakeholders, and delivery teams.</li> <li>Facilitate project kick-off meetings, steering committees, status reviews, and executive reporting.</li> <li>Develop and maintain project plans, RAID logs, communication plans, and project documentation.</li> <li>Coordinate cross-functional teams, including consultants, architects, engineers, partners, and third-party vendors.</li> <li>Proactively identify project risks and issues and drive mitigation and resolution plans.</li> <li>Track project financials, including revenue recognition, profitability, forecasting, and resource utilization.</li> <li>Ensure high levels of customer satisfaction through effective communication and delivery excellence.</li> <li>Support contract and Statement of Work (SOW) management, change requests, and project governance processes.</li> <li><span>Contribute to continuous improvement initiatives within the PMO.</span></li> </ul><br><br>Position Requirements <br><p><strong>Required Qualifications</strong></p><br> <ul> <li>Proven experience managing medium to large-scale infrastructure, cloud, virtualization, digital transformation, or software implementation projects.</li> <li>Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).</li> <li>Experience managing project budgets, forecasts, and resource planning.</li> <li>Excellent stakeholder management and executive communication skills.</li> <li>Strong problem-solving, negotiation, and decision-making capabilities.</li> <li>Ability to work effectively in a fast-paced, multinational environment.</li> <li>Proficiency with project management tools such as Microsoft Project, Jira, Smartsheet, Asana, or similar platforms.</li> </ul> <p><strong>Preferred Qualifications</strong></p><br> <ul> <li>PMP (Project Management Professional) certification.</li> <li>PRINCE2, Agile, Scrum Master, or equivalent certifications.</li> <li>Experience in VMware, Broadcom, cloud, infrastructure modernization, or data center transformation projects.</li> <li>Experience managing geographically distributed teams across different regions.</li> </ul> <p><strong>Success Metrics</strong></p><br> <ul> <li>On-time project delivery</li> <li>Budget adherence and project profitability</li> <li>Customer Satisfaction (CSAT)</li> <li>Risk and issue management effectiveness</li> <li>Resource utilization and forecasting accuracy</li> <li>Stakeholder satisfaction and executive reporting quality</li> </ul><br><br>Education <br><ul> <li>Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.</li> </ul><br><br>Experience <br><ul> <li>8+ years of project management experience in enterprise IT, consulting services, or professional services organizations.</li> </ul> <p>#LI-DNI</p><br><br><br><br> </div>

About the Role Healtha.me is hiring a full-time E-commerce Marketing Manager to lead brand growth, product launches, campaigns, and marketing execution for our health and wellness brands from our office in 6th of October City.<br>This is a key role for someone who can think strategically, guide creative direction, build campaign plans, improve customer messaging, and help turn attention into sales. The Marketing Manager works closely with the Graphic and Media Designer, who creates the visuals, banners, ads, videos, and campaign assets.<br>Responsibilities• Plan and manage marketing campaigns for Healtha.me and its brands.• Lead product launch marketing, including messaging, offers, content direction, and campaign planning.• Create content calendars and campaign briefs for the website, social platforms, email, Whats App, ads, and promotions.• Guide the Graphic and Media Designer on required visuals, ads, banners, reels, product graphics, and campaign assets.• Support paid advertising with ad angles, hooks, copy, offers, and creative testing ideas.• Coordinate influencers, creators, UGC content, and brand collaborations when needed.• Improve product pages, website messaging, landing pages, promotions, and the customer journey.• Track marketing performance and report what is working, what is not, and what should improve.<br>Requirements• Fluent Arabic and English, written and spoken.• Experience in e-commerce marketing, digital marketing, brand marketing, or campaign management.• Strong understanding of content planning, customer psychology, online sales, and paid advertising basics.• Able to write strong marketing copy, campaign briefs, captions, offers, and product messaging.• Organized, proactive, detail-oriented, and able to manage multiple campaigns and deadlines.• Available to work full-time in person in 6th of October City.<br>Preferred Experience with Shopify, health, wellness, beauty, supplements, pharmacy, consumer product brands, paid ads, influencer marketing, product launches, email marketing, Whats App marketing, or brand growth is preferred.<br>How to Apply Please send your CV and answer the questions below:1. What experience do you have in e-commerce marketing or brand growth?2. Have you managed product launches, campaigns, content calendars, or paid ads before?3. Do you have experience with Shopify, Meta Ads, Tik Tok Ads, influencers, email, or Whats App marketing?4. Are you fluent in Arabic and English and available to work full-time in 6th of October City?5. Please share examples of campaigns, brands, pages, or marketing work you have managed.<br>Priority will be given to candidates with strong e-commerce marketing experience, campaign ownership, clear communication, and a proven ability to grow brands.

Company Description Med Valley S. A. E. is a new Egyptian joint stock company focused on building a trusted investment portfolio in the healthcare and wellness sectors. The company aims to capture growth opportunities across specialized hospitals, laboratories, clinics, and integrated medical hubs. Its activities also extend to medical applications, business and digital consultancy, and the supply of medical equipment, consumables, and supplies. Med Valley invests in research and development to support innovation and improve healthcare services. Candidates joining Med Valley can expect to contribute to a dynamic, expanding ecosystem in the medical and wellness fields. Role Description The Aesthetic Specialist role at Med Valley S. A. E. is a full-time, on-site position based in New Cairo. The specialist will provide high-quality aesthetic consultations, perform non-surgical procedures, and recommend personalized treatment plans aligned with medical and safety standards. Daily tasks include assessing client needs, explaining treatment options and expected outcomes, and documenting all procedures and progress in client records. The role involves operating and maintaining aesthetic devices, following infection control protocols, and coordinating with medical and administrative teams to ensure a safe, comfortable client experience. The Aesthetic Specialist will also support patient education, assist in promoting services, and participate in training on new technologies and techniques. Qualifications Clinical and aesthetic skills: Proven experience in aesthetic procedures (e.g., skin treatments, lasers, injectables as permitted by local regulations), strong understanding of dermatology or cosmetic medicine basics, and commitment to evidence-based practice. Technical and equipment handling: Ability to safely operate, calibrate, and troubleshoot aesthetic devices and tools, with strict adherence to hygiene and infection control standards. Client care and communication: Strong interpersonal, counseling, and communication skills to explain treatment options, manage expectations, and provide a respectful, inclusive client experience. Organizational and teamwork abilities: Solid record-keeping skills, attention to detail, time management, and the ability to collaborate effectively with medical, nursing, and administrative staff. Education and credentials: Relevant medical, nursing, or cosmetology degree or diploma; valid professional license or registration as required by Egyptian regulations; additional certifications in aesthetics or cosmetic procedures are an advantage. Professional qualities: High ethical standards, customer-focused mindset, willingness to learn new technologies, and flexibility to work within clinical schedules, including peak hours. Preferred experience: Prior experience in medical spas, dermatology clinics, plastic surgery centers, or similar healthcare settings; familiarity with digital medical systems and basic computer skills.

New Era Education, established in 2018, is a leading educational management organization dedicated to raising the quality and standards of education in Egypt and the wider region. The organization focuses on academic excellence, innovation, and holistic development to prepare students for top universities and global citizenship. New Era Education also enhances the student and community experience through elite sports academies and programs in collaboration with globally recognized sports brands. Its mission is to transform education by providing innovative learning experiences and setting new benchmarks of excellence in the communities it serves.<br>About Moon Hall Cairo:Moon Hall in the UK is a leading institution in dyslexia education, recognized for its pioneering specialist learning approaches and strong track record of success. The Cairo campus, which opened in September 2025, is dedicated to supporting students in achieving academic success while nurturing their intellectual and creative potential<br>About the Role Moon Hall Cairo is looking for a dedicated Specialist Teacher / Practitioner to join our multidisciplinary team. You will deliver targeted, high-quality interventions for children with specific learning difficulties (SpLD), working one-to-one and in small groups. Using diagnostic assessments as your foundation, you will design individualized lesson plans, track progress, and collaborate closely with parents and colleagues. Where qualified, you will also conduct dyslexia assessments and access arrangements testing.<br>Key Responsibilities• Design and deliver individualized and small group interventions informed by diagnostic reports• Set student targets, review progress regularly, and produce detailed written reports• Contribute to IEP development in collaboration with the wider team• Maintain regular communication with parents and provide strategies for home support• Keep accurate, up-to-date records of all interventions and student progress• Stay current with SpLD research and participate in team meetings and CPD<br>Essential Criteria• QTS or Level 5 practitioner qualification in SpLD• Bachelor’s degree in Education or a related specialist field• Minimum 3 years’ experience working with children with SpLD• Strong written and verbal English communication skills• Ability to interpret diagnostic reports and apply findings to teaching strategies• Proficiency in using technology to support learning and record-keeping• Clean criminal record and ability to pass rigorous safeguarding checks<br>Desirable Criteria• Level 5+ qualification in SpLD from a recognised institution, or willingness to train• Additional qualifications in SEN or child development• Experience in international or multicultural educational settings• Knowledge of the local Egyptian SEN landscape• Arabic proficiency• Experience delivering training for parents or educators<br>How to Apply Interested candidates should send their CV to: HR@neweraeducation-eg.com

# Job Purpose<br>The Product Category Specialist will own the end-to-end performance of specific dental and medical product portfolios On our e-commerce platform. You will be responsible for sourcing the right assortment, managing supplier relationships, optimizing digital catalog health, and implementing pricing strategies to drive GMV (Gross Merchandise Value) and profit growth in the Egyptian market.<br># Key Responsibilities<br>1. Assortment & Vendor Management* Sourcing: Identify and onboard key local distributors and international dental/medical brands relevant to the Egyptian market.<br>* Supplier Relations: Negotiate commercial terms, cost prices, exclusive bundles, and supply chain timelines with vendors.<br>* Stock Availability: Collaborate with the supply chain team to ensure high fulfillment rates and minimize "out of stock" scenarios on high-demand dental consumables.<br>2. E-Commerce Merchandising & Catalog Health* Data Accuracy: Ensure all products have precise medical/dental specifications, proper expiration dates where applicable, and compliant regulatory details.<br>* Onboarding Automation: Streamline the process for uploading new SKUs (Stock Keeping Units) with accurate images, descriptions, and categorization.<br>* Search Optimization: Optimize product titles and tags so dentists and medical professionals can easily find specific tools or materials using dental terminology.<br>3. Pricing & Commercial Strategy* Market Analysis: Monitor competitor pricing across traditional medical hubs (like El-Kasr El-Aini or specialized dental distributors) and other digital platforms.<br>* Dynamic Pricing: Implement promotional pricing, quantity discounts for large clinics, and seasonal campaigns to maximize margins while staying competitive.<br>* Campaign Collaboration: Work with Marketing to push low-rotation stock or highlight high-margin categories via newsletters, app push notifications, and targeted B2B campaigns. Job Requirements & Qualifications Criteria Requirements<br># Education <br>Bachelor’s degree in Biomedical Engineering, Dentistry, Pharmacy, or a related commercial/business field.<br># Experience <br>2-4 years of experience in Category Management, B2B Procurement, or Product Management—ideally within e-commerce or the medical/dental distribution sector in Egypt. Industry Knowledge Deep understanding of dental clinic needs, medical consumables, and familiarity with top dental manufacturing brands.<br># Analytical Skills <br>Strong proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and data-driven decision-making. Languages Fluent in Arabic and professional proficiency in English.<br># Core Competencies for Success<br>* The "Dentist's Mindset": Ability to understand the specific pain points of an Egyptian dentist (e.g., material shelf-life, authenticity of biomaterials, delivery speed to clinics).<br>* Commercial Acumen: Strong negotiation skills with a proven track record of improving profit margins.<br>* Agility: Comfort working in a fast-paced tech startup environment where priorities can shift quickly based on market trends.

Company Description Safeco Tech Network Solutions (part of Safeco Tech Integrated Solutions) is a trusted provider of end-to-end technology solutions and professional services, serving enterprise customers and organizations in the Egyptian market. The company supports clients on their digital transformation journey through cybersecurity, networking, cloud, IT management, and data center solutions. Safeco Tech works closely with leading global technology vendors such as Cisco, Huawei, Microsoft, Dell EMC, Fortinet, Palo Alto, and others to deliver robust, scalable, and secure infrastructures. With deep expertise in security, networking, cloud, data protection, and unified computing, Safeco Tech helps organizations build resilient technology environments. The team focuses on long-term partnerships, industry best practices, and continuous innovation to drive measurable business outcomes. Role Description This is a full-time, on-site Sales Account Manager role based in Qesm Misr El Qadimah. The Sales Account Manager will manage and grow a portfolio of enterprise and commercial accounts, identifying new business opportunities across cybersecurity, networking, cloud, and data center solutions. Daily responsibilities include prospecting and qualifying leads, conducting customer meetings and presentations, and preparing proposals, quotations, and RFP responses in collaboration with technical teams. The role involves maintaining strong customer relationships, understanding client business and technical needs, and coordinating with pre-sales, delivery, and vendor partners to design and position suitable solutions. The Sales Account Manager will track opportunities in the CRM, forecast sales performance, achieve assigned targets, and ensure timely follow-up, contract closure, and post-sales handover. Qualifications Proven experience in B2B technology or ICT sales, preferably in cybersecurity, networking, cloud, or data center solutions, with a strong track record of meeting or exceeding sales targets. Solid understanding of enterprise IT concepts such as security (EDR, TDR, data protection), networking, unified computing, cloud infrastructure, and data center technologies. Strong account management and relationship-building skills, including stakeholder mapping, opportunity qualification, and long-term customer engagement. Excellent communication, negotiation, and presentation skills in en_US, with the ability to translate technical capabilities into clear business value. Ability to collaborate effectively with internal technical, pre-sales, and delivery teams, as well as external vendor partners and distributors. Skilled in pipeline management, sales forecasting, and CRM usage to track leads, opportunities, and customer interactions. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Familiarity with major vendors such as Cisco, Huawei, Microsoft, Fortinet, Palo Alto, Dell EMC, or similar ecosystem partners is highly advantageous.

Cisco is looking for a detail-oriented and experienced Software QA Engineer with a strong background in Java Script and frontend technologies to work remote from Egypt and be part of the US team at Cisco. You will be responsible for ensuring the quality and reliability of our user-facing web applications. In this role, you will work closely with our frontend developers, product managers, and UI/UX designers to create and execute test plans, develop automated test scripts, and drive a culture of quality throughout the development lifecycle.<br>Responsibilities:Design, develop, and execute comprehensive test plans and test cases for new and existing frontend features. Create and maintain robust automated test suites using Java Script-based frameworks such as Cypress, Playwright, or Selenium. Perform manual and exploratory testing to identify visual defects, usability issues, and other bugs that automation may miss. Collaborate with frontend engineers to understand product requirements, review technical design documents, and provide early feedback on testability. Work within a CI/CD pipeline to integrate automated tests and report on quality metrics. Identify, document, and track defects using bug-tracking systems like Jira, ensuring clear and reproducible steps. Conduct regression testing to ensure that new code deployments do not negatively impact existing functionality. Participate in sprint planning, retrospective meetings, and code reviews to improve quality processes. Troubleshoot and debug issues in collaboration with the development team to help identify the root cause of problems.<br>Required Skills and Qualifications:3+ years of experience in software quality assurance, with a focus on frontend or UI testing. Strong proficiency in Java Script and solid understanding of core web technologies (HTML, CSS). Hands-on experience with at least one Java Script test automation framework (e.g., Cypress, Playwright, or Webdriver IO). Solid understanding of modern web frameworks such as React, Angular, or Vue.js. Experience with version control systems, particularly Git. Knowledge of QA methodologies and practices within an Agile or Scrum environment. Familiarity with cross-browser and cross-device testing to ensure a consistent user experience. Excellent analytical and problem-solving skills with a keen attention to detail. Strong written and verbal communication skills, with the ability to articulate technical issues clearly to both technical and non-technical audiences.<br>Bonus Qualifications:Experience with API testing using tools like Postman. Familiarity with performance, load, or security testing. Knowledge of continuous integration/continuous delivery (CI/CD) tools like Jenkins. Experience in a remote-first work environment.

ROLE AND RESPONSIBILITIES<br> Analyzing customer data/reporting requirements and developing the right design and building the report or dashboard to provide the requirements while ensuring quality, availability and ease of use. 1. Understanding the business requirements, business processes, and system functionality to develop the report or dashboards.2. Build and develop multi source reporting/dashboard capability serving different business areas and needs.3. Maintain and manage exiting reports/dashboards mapping to the latest definitions and sources while ensuring performance, availability and quality of the data.4. Automate reporting/dashboard outputs and notification on delays or quality issues related to the data to users with available systems and tools.5. Develop best practices for standard naming conventions, standard coding practices, appropriate tool selection and design guidelines to ensure quality and consistency of deliverables.6. Administrate and design the “Universe” using best practices to ensure data availability, quality, performance, correlation of different sources, ease of use and security compliance.7. Maintain security and grant user access to available reports/dashboards based requirements.8. Ensure compliancy with company Internal/External security, risk and audit.9. Coordinating with “Data Architecture and Integration” co-workers on the latest updates on the “Enterprise Business Terminology”/”Definition Document”/”Business Glossary”, understanding of the new data sources and data availability.10. Provide tool and usage training, including training material, for reports and dashboards users.11. Responsible for deployment into the production ensuring compatibility, adherence to guidelines and avoiding problems to the production system.12. Documenting all the required information and processes.13. Share knowledge, coach and mentor co-workers.14. Provide simple analysis proactively and based on demand to enhance clients awareness of the information available and to improve their analysis skills and capabilities. <br>MINIMUM QUALIFICATIONS, AND EDUCATION REQUIREMENTS1. Bachelor Degree in Computer Science OR Computer Engineering3. OR Bachelor Degree in Information Systems or Management of Information Systems<br>PREFERRED SKILLS1. Advanced knowledge in SQL2. Advanced knowledge in Excel3. Advanced Knowledge in Database Concepts and Design4. Advanced knowledge of OLAP and analytical reporting principles5. Advanced knowledge in Programming Languages6. Advanced experience in BI Tools (SAP Business Objects & MS Power BI)7. Strong technical communication & writing skills8. Presentation & communication skills9. Advanced understanding of the Banking business ADDITIONAL NOTESTesting and debugging is an important part of the job

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a Senior Middleware Engineer with deep expertise in enterprise messaging, event-driven architecture, and distributed systems integration.<br> In this senior-level role you will be the technical authority for all middleware platforms across the organisation, owning the design, deployment, performance, and reliability of messaging infrastructure that underpins our mission-critical applications.<br> You will lead integration strategy across RabbitMQ, Redis, and Azure Service Bus, working alongside development, DevOps, and cloud architecture teams to deliver scalable, resilient, and observable messaging solutions.<br> You will also serve as the primary escalation point for integration incidents and provide technical leadership and mentoring to the wider engineering team.<br> KEY RESPONSIBILITIES • Architect, deploy, and operate enterprise messaging and middleware platforms including RabbitMQ, Redis, and Azure Service Bus across development, staging, and production environments.<br> • Design and govern event-driven and message-driven integration patterns: pub/sub, competing consumers, dead-letter handling, saga/choreography, and request-reply.<br> • Lead performance engineering for middleware: tune RabbitMQ broker configuration, channel and prefetch settings, Redis eviction policies, cluster topology, and Azure Service Bus namespace tiers and partitioning.<br> • Define and enforce standards for message schema design, versioning, serialisation (JSON, Avro, Protobuf), and backward/forward compatibility.<br> • Implement and maintain High Availability and Disaster Recovery for middleware: RabbitMQ mirrored/quorum queues, Redis Cluster and Sentinel, Azure Service Bus geo-redundancy and paired namespaces.<br> • Establish end-to-end observability: distributed tracing (OpenTelemetry), metrics (Prometheus/Grafana), and alerting for queue depth, consumer lag, connection pool saturation, and error rates.<br> • Collaborate with application development teams to review integration designs, message flow architectures, and service mesh configurations before production release.<br> • Own middleware security posture: TLS configuration, certificate management, RBAC/ACL policies on brokers, Managed Identity authentication for Azure Service Bus, and secrets management.<br> • Drive Infrastructure-as-Code adoption for middleware provisioning using Terraform, Bicep, or Ansible.<br> • Support CI/CD pipeline integration for automated deployment, configuration, and smoke-testing of middleware components.<br> • Lead incident response and post-incident reviews for Severity 1 middleware outages; produce actionable remediation plans.<br> • Mentor mid-level and junior engineers; produce architecture decision records (ADRs), runbooks, and operational documentation.<br> CORE TECHNOLOGY EXPERTISE RabbitMQ • Expert knowledge of AMQP 0-9-1, exchanges, bindings, queues, and routing topologies (direct, topic, fanout, headers).<br> • Experience with Quorum Queues, Lazy Queues, and stream queues for durability and high-throughput scenarios.<br> • RabbitMQ cluster formation, quorum-based leader election, and cross-datacenter federation/shovels.<br> • Management API, Prometheus plugin, and Grafana dashboards for broker observability.<br> • Experience with MassTransit or NServiceBus on top of RabbitMQ for .<br>NET service bus abstractions.<br> Redis • Deep expertise in Redis data structures: Strings, Hashes, Lists, Sets, Sorted Sets, Streams, and HyperLogLog.<br> • Redis as a message broker: Pub/Sub, Redis Streams with consumer groups, and XREAD/XACK patterns for reliable processing.<br> • Redis as a caching layer: cache-aside, write-through, write-behind, TTL strategies, and cache stampede prevention.<br> • Redis Cluster (hash slots, resharding) and Redis Sentinel for HA; Azure Cache for Redis Premium tier configuration.<br> • Performance tuning: memory optimisation, eviction policies (LRU, LFU, allkeys), persistence (RDB/AOF) trade-offs.<br> Azure Service Bus • Expert-level experience with Azure Service Bus queues, topics, subscriptions, and forwarding rules.<br> • Message sessions, scheduled messages, deferred messages, dead-letter queues (DLQ), and message lock renewal patterns.<br> • Premium namespace configuration: partitioning, geo-disaster recovery (paired namespaces), and availability zones.<br> • Authentication via Managed Identity (RBAC), Shared Access Signatures (SAS), and Private Endpoints for network isolation.<br> • Integration with Azure Event Grid, Azure Logic Apps, Azure Functions, and APIM for end-to-end integration workflows.<br> • Cost optimisation: right-sizing tiers, auto-delete on idle, and message batching strategies.<br> REQUIRED SKILLS &amp; EXPERIENCE • 7+ years of software engineering or platform engineering experience, with 4+ years focused on middleware and integration platforms.<br> • Demonstrable senior-level expertise across RabbitMQ, Redis, and Azure Service Bus in production enterprise environments.<br> • Strong understanding of distributed systems fundamentals: eventual consistency, idempotency, at-least-once vs exactly-once delivery, and the two-generals problem.<br> • Experience designing and implementing event-driven microservices architectures and service integration patterns (EIP).<br> • Proficiency in at least one primary programming language commonly used for integration workloads: C# (.<br>NET), Java/Kotlin, Python, or Go.<br> • Hands-on experience with Kubernetes or container orchestration for middleware workloads (Helm charts, operators).<br> • Infrastructure-as-Code experience with Terraform, Bicep, or Ansible for middleware provisioning.<br> • Strong observability skills: distributed tracing with OpenTelemetry, metrics with Prometheus/Grafana, and structured logging.<br> • Experience with secure middleware configuration: TLS/mTLS, certificate rotation, secrets management (Azure Key Vault, HashiCorp Vault).<br> • Proven ability to lead technical initiatives, produce architectural documentation, and mentor engineers.<br> DESIRABLE / ADVANTAGEOUS • Experience with Apache Kafka or Azure Event Hubs for high-throughput event streaming use cases.<br> • Knowledge of MassTransit, NServiceBus, or Rebus service bus frameworks for .<br>NET. • Familiarity with Apache Camel, MuleSoft, or Azure Integration Services for enterprise integration patterns.<br> • Microsoft certification: AZ-204 (Azure Developer) or AZ-305 (Azure Solutions Architect).<br> • Experience with service mesh technologies: Istio, Linkerd, or Azure Service Mesh for mTLS and traffic management.<br> • Exposure to CQRS, Event Sourcing, and Outbox Pattern implementations in distributed systems.<br> • Familiarity with NATS, ActiveMQ, or IBM MQ from prior enterprise middleware environments.<br> • Knowledge of FinOps practices for cloud messaging cost governance.<br></span> </div>

<p>Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Technical Support Engineer - Salesforce is responsible for diagnosing and resolving moderately complex technical issues related to Docusign for Salesforce integrations, serving as a key point of contact for customers and working closely with Engineering and Product teams to ensure timely issue resolution. This role focuses on independently managing support cases end-to-end, building deep product expertise, and consistently meeting SLA and customer satisfaction targets while contributing to knowledge sharing and incremental process improvements. This role may require participating in an on-call rotation during evenings and weekends, based on operational needs. This position is an individual contributor role reporting to the Manager, Technical Support. Responsibility Diagnose and resolve technical issues related to Docusign for Salesforce integrations, including managed packages such as Docusign Apps Launcher, Docusign Gen for Salesforce, Docusign Intelligent Agreement Management (IAM), and related integration services with Salesforce Lead the end-to-end customer technical experience by managing support cases from initial diagnosis through resolution Meet or exceed key performance indicators (KPIs) consistently, including SLA adherence, case response and resolution times, customer satisfaction (SAT%), and case closure targets, while maintaining high-quality, well-documented resolutions across all support engagements Coordinate resolution of critical and high-priority cases by collaborating with cross-functional teams and escalating issues to Product Engineering when necessary Collaborate with Product Engineering and internal teams to investigate defects, report product issues, and improve platform functionality Guide customers on best practices, product configuration, and architecture to accelerate product adoption and maximize platform value Investigate customer-reported issues, analyze system behavior, and identify root causes using internal tools and troubleshooting methods Create and maintain technical documentation and knowledge base articles to support internal teams and the broader support community Promote Docusign products and services through consultative discussions Partner with non-delivery teams to identify training needs and develop content Collaborate with cross-functional teams such as Product, Engineering, and Account Management to ensure alignment Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at EMAIL_ADDRESS. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at EMAIL_ADDRESS for assistance. Applicant and Candidate Privacy Notice #LI-Remote</p><p><strong>Desired Candidate Profile</strong></p><p>Basic Bachelor's degree in Computer Science, Engineering, or related technical field 3+ years of experience in SaaS application support, technical troubleshooting, or integration support roles Experience with APIs, webhooks, OAuth authentication, and enterprise system integrations Experience in troubleshooting web-based applications and distributed systems in cloud environments Experience analyzing logs and network traffic using tools such as Wireshark, Fiddler, Charles Proxy, browser developer tools, or observability platforms (e.g., Splunk, Datadog, Grafana) Professional proficiency in spoken and written English Preferred Excellent written and verbal communication skills Multi-lingual in Docusign-supported languages Knowledge of Salesforce and related certifications Experience supporting Docusign environments, including CLM workflows and related platform features Troubleshooting of regular expressions, code debugging, and complex data validation rules Domain expertise in web-based applications, web service APIs, monitoring tools (e.g., Dynatrace), and authentication technologies such as SAML and OAuth Independence in work execution and problem-solving in dynamic and ambiguous environments Familiarity with scripting or programming languages such as Python, JavaScript, Java, or C# (XML/JSON as data formats) Ability to prioritize multiple tasks and manage competing customer issues effectively Adoption of new technologies and application of learnings in daily work Communication with customers, peers, and executive audiences</p>

<p>Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at EMAIL_ADDRESS</p><p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer s business forward. We re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations. The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><p>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals. Leverage internal teams to deliver to customers' needs. Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set. Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region Incident management participating in follow the sun coverage through regional handovers. Weekly cadence meetings, best practice recommendations Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success. Capable of building initial relationship and growing the relationship into other groups and partners of the account Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management. Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state. Deep understanding of the various verticals and the business need Commvault is fulfilling training, success planning, establishing metrics of success, etc. as it relates. Hungry for ongoing education opportunities that are offered for Commvault products. Understands the technology from a user s perspective and help the customer identify the best ways for the intended business use of that technology. Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc. Understand and capable of influence customer advocacy needs. Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</p><p>We offer an attractive compensation and benefits package. Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing eg. Commvault Certifications Good company environment to work in with some of the best talent around! An all-embracing company culture, an opportunity to join our Employee Resource Groups Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email EMAIL_ADDRESS For any inquiries not related to an accommodation please reach out to EMAIL_ADDRESS . Commvault's Privacy Policy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering Degree or equivalent is desired.</li><li>Up to 4 years experience within a Support, Customer Success, Account, or Relationship Manager role.</li><li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li><li>Strong understanding of data management, backup, and recovery solutions.</li><li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li><li>Consulting experience with data centre operations</li><li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li><li>Ability to bridge technology and business goals to provide productive solutions.</li><li>Must have the ability to grasp new technical information quickly.</li><li>Project Management experience</li><li>Strong written and oral communication skill</li><li>Demonstrated customer service, leadership and team interaction skills are required.</li><li>Ability to handle various tasks and work well in a tense environment.</li><li>Flexibility to work in a fast-paced and demanding work environment.</li><li>Ability to convey technical information to business centric audiences.</li><li>Be able to collaborate closely with various customer teams technical, management and Executives.</li><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li><li>Working knowledge of WAN technologies and TCP/IP networking</li><li>Working knowledge of Windows/Unix/Netware/Linux</li><li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li><li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li><li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li><li>Working knowledge of clustering or databases</li><li>Working knowledge of disaster recovery and design capabilities</li><li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li><li>Ability to read and interpret complex diagrams and specification requirements.</li><li>Commvault Product knowledge is desirable but not essential.</li><li>Business Administration Training and Project Management Training will be a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Introduction</b></p><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p><b>Project Context and Scope</b></p><p>Duty Station of the Consultancy: Remote and working with IOM Regional Office for MENA- Cairo, Egypt.</p><p>Duration of Consultancy: Four (4) months, subject to the medical clearance.</p><p>Nature of the consultancy: Consultancy to conduct the first region-wide, corridor-sensitive, and implementation-assessed mapping of regular migration pathways within, into, and out of the Middle East and North Africa (MENA) region. The assignment encompasses a systematic inventory of binding and non-binding instruments governing regular pathways across all major thematic families, including labour, education, family, humanitarian and complementary, climate and environmental, health and care, business and investor, and return and circular pathways combined with a structured assessment of the data systems capable of tracking those pathways and corridors. Findings will be validated through a regional stakeholder workshop and synthesized into a policy brief and analytical report for use by IOM MENA, Member States, and partner agencies. Consultancy type B.</p><p><b>Project Context and Scope</b>:</p><p>The MENA region represents one of the world's most complex and consequential migration governance spaces. Northern Africa and Western Asia together hosted 54.1 million international migrants in 2024, including 49.2 million in Western Asia alone (UN DESA, 2025). The six members of the Gulf Cooperation Council (GCC) collectively host approximately 10 per cent of all migrant workers worldwide (IOM, 2025). Official remittance flows to low- and middle-income countries in MENA reached an estimated USD 58 billion in 2024 (World Bank, 2024). At the same time, UNHCR (2025) reported that more than 17.8 million people were forcibly displaced or stateless across the region by mid-2025. Despite this scale, no consolidated, corridor-sensitive, or implementation-assessed inventory of regular migration pathways exists for MENA as a whole. Existing documentation is fragmented across national, bilateral, and multilateral sources; existing inventories frequently record treaty signatures without assessing implementation quality; and non-labour pathway families, including education, climate, health, and complementary protection pathways remain systematically under-documented.</p><p>IOM has made facilitating regular pathways one of the three central pillars of its Strategic Plan 2024-2028 and its 2025 Regional Strategy for MENA explicitly identifies regular pathways as a priority investment area (IOM, 2025). The Global Compact for Safe, Orderly and Regular Migration (GCM) Objective 5 calls on States to adapt and expand regular pathways for labour mobility, education, family life, and protection. This assignment responds directly to both the institutional mandate and the evidence gap. Protection sensitive migration and labour policies.</p><p>The assignment requires the Consultant or Expert Team to deliver a comprehensive, multi-phase analysis of regular migration pathways in the MENA region. It begins with designing an analytical framework and database structure, supported by an inception report and coding manual. This is followed by a systematic desk review to compile and classify migration-related instruments across 18 countries, alongside building a structured inventory of relevant data sources, assessing their quality, accessibility, and gaps. The work also includes conducting key informant interviews with government entities, international organizations, and other stakeholders to enrich findings. Finally, the team will produce a regional analytical report, validate results through a stakeholder workshop, and deliver practical outputs including corridor fact sheets and a policy brief with evidence-based recommendations to guide policymakers on strengthening regular migration pathways.</p><p><b>Organizational Department / Unit to which the Consultant is contributing</b></p><p>Regional Data Hub (RDH), IOM Regional Office for Middle East and North Africa (MENA)</p><p><b>Travel required</b></p><p>Travel may be required.</p><p><b>Required Qualifications and Experience</b></p><p>Education, Experience and/or skills required</p><ul><li>Advanced university degree (Master's or equivalent) in Migration Studies, International Relations, Law, Political Science, Public Policy, Economics, Human Geography, or a closely related field from an accredited academic institution, with a minimum of seven years of relevant professional experience. A PhD in a relevant field may substitute for two years of professional experience.</li><li>Proven experience in comparative legal and policy analysis of migration governance frameworks, including bilateral and multilateral agreements.</li><li>Demonstrated experience producing structured migration databases or mapping exercises at regional scale, with sound methodological documentation.</li><li>Solid knowledge of the MENA region's migration governance landscape, including GCC labour systems, North Africa outward migration, and Mashreq country profiles.</li><li>Strong understanding of GCM Objective 5, IOM's Migration Governance Framework (MiGOF), and relevant SDG targets on migration governance.</li><li>Proven ability to synthesize complex evidence and produce clear, policy-relevant analytical reports for a practitioner and government audience.</li><li>Strong academic writing skills and demonstrated APA or equivalent referencing practice.</li><li>The candidate is required to be fluent in English; good knowledge in Arabic is an advantage.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree (Master's or equivalent) in Migration Studies, International Relations, Law, Political Science, Public Policy, Economics, Human Geography, or a closely related field from an accredited academic institution, with a minimum of seven years of relevant professional experience. A PhD in a relevant field may substitute for two years of professional experience.</li><li>Proven experience in comparative legal and policy analysis of migration governance frameworks, including bilateral and multilateral agreements.</li><li>Demonstrated experience producing structured migration databases or mapping exercises at regional scale, with sound methodological documentation.</li><li>Solid knowledge of the MENA region's migration governance landscape, including GCC labour systems, North Africa outward migration, and Mashreq country profiles.</li><li>Strong understanding of GCM Objective 5, IOM's Migration Governance Framework (MiGOF), and relevant SDG targets on migration governance.</li><li>Proven ability to synthesize complex evidence and produce clear, policy-relevant analytical reports for a practitioner and government audience.</li><li>Strong academic writing skills and demonstrated APA or equivalent referencing practice.</li><li>The candidate is required to be fluent in English; good knowledge in Arabic is an advantage.</li></ul><p><b>Professional Experience Desirable</b></p><ul><li>Experience with IOM MENA operations, programming, or data systems.</li><li>Knowledge of Arabic and/or French in addition to professional English proficiency.</li><li>Familiarity with migration data systems, including DTM, administrative permit data, and national population register linkage.</li><li>Experience working with the Abu Dhabi Dialogue, Doha Dialogue, or other MENA regional consultative processes.</li><li>Understanding of climate mobility linkages and MECC frameworks as applied to regular pathway design.</li></ul><p></p></section>