وظائف مندوب مبيعات في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The main aim of the FAO Country Offices, which are headed by an FAO Representative, is to assist governments in developing policies, programmes and projects to achieve food security and nutrition and reduce hunger and malnutrition, promote sustainable agricultural development, reduce rural poverty, develop inclusive agri-food systems and strengthen livelihood resilience in line with the Organization’s Strategic Objectives and United Nations’ global and Government of Egypt’s national Sustainable Development Goals.</span></p><br><p><span><strong>Reporting Lines</strong></span></p><br><p><br><span>The Videographer will work under the under the overall supervision of the FAO Representative, with guidance of the Communications Expert at FAO Egypt in coordination with a technical oversight of the Regional Communication Officer (RNE) – responsible for strategic alignment, corporate compliance, editorial quality, and adherence to FAO communication standards.</span></p><br><p><span><strong>Technical Focus</strong></span></p><br><p><br><span>The videographer will be responsible for producing a high quality video product that documents and promotes the project in focus, interventions, results, and impact across selected governorates in Egypt.</span></p><br><p><span><strong>Tasks and responsibilities</strong></span></p><br><p><br><span>In close collaboration with FAOEG, RNE Communications and Office of Communications (OCC) branches and relevant communication focal points, the incumbent will:</span></p><br><p><span>• Produce videos in English and Arabic with subtitles in the language of each video. Videos should follow the FAO Video production guidelines: </span><span>https://www.fao.org/3/cc5308en/cc5308en.pdf</span><br><span>• Respond to the feedback from the FAO’s RNE Communications office and the FAO Office of Communications (OCC) to ensure clearance and final approval of all video outputs to and adherence to corporate policies.</span><br><span>• Undertake field missions to capture human-interest stories, project results, beneficiary perspectives and thematic visuals.</span><br><span>• Engage in several meetings to get oriented with the subject matter of videos and undertake interviews with relevant stakeholders of FAO Egypt projects, subject to consent and communications clearance.</span><br><span>• Deliver all the raw footage to FAO Egypt country office.</span><br><span>• Perform any other related duties.</span></p><br><p><span><strong>FAO Standards and guidelines:</strong></span></p><br><p><br><span>• Liaison with OCC will be maintained, either directly or through RNE focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes. </span><br><span>• All communication materials will follow FAO clearance processes and comply with FAO standards, including: </span><br><span>FAO Strategic Framework 2022-31: </span><span>https://www.fao.org/strategic-framework/en</span><br><span>FAO social media policy and guidelines: </span><span>https://www.fao.org/2/socialmedia</span><br><span>Social Media Branding Guidelines: </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb5044en</span><br><span>FAOSTYLE </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb8081en</span><br><span>FAO terminology </span><span>http://www.fao.org/faoterm</span><br><span>FAO Names of Countries </span><span>https://www.fao.org/nocs/en</span><br><span>Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff). </span><br><span>• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.</span></p><br><p><br><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><span><strong>Minimum Requirements </strong></span></p><br><p><br><span>• University degree in Photography, Videography, Multimedia Production, Communications, Journalism, Marketing, Digital Media, or a related field;</span><br><span>• Five years of relevant professional experience in photography, videography, multimedia content production, and visual storytelling;</span><br><span>• Working knowledge (level C) of Arabic and limited knowledge (level B) of English;</span><br><span>• National of Egypt or resident of the country with valid work permit</span></p><br><p><br><span><strong>FAO Core Competencies</strong></span></p><br><p><br><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><span><strong>Technical/Functional Skills</strong></span></p><br><p><br><span>• Use of AI in video editing</span><br><span>• Drone operation where licensed</span><br></p><br> </div>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19.5k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Company Description<br>Tender Loving Care Disability Services (TLC) has over 100 years of combined experience in the disability sector, providing support to individuals with intellectual, physical, or cognitive disabilities, as well as those with mental health conditions. The mission of TLC is to improve the health and well-being of NDIS participants, help them connect with the local community, and engage in various learning opportunities. With offices in Sydney, Brisbane, and Melbourne, TLC offers guidance, planning, and support to empower participants to understand and utilize NDIS Plan funding for their benefit.<br>Role Description This is a full-time on-site role for an English Call Centre position at TLC in Cairo. The English Call Centre representative will support NDIS participants, maintain effective communication, deliver excellent customer service, and utilize contact centre systems with computer literacy skills.<br>Qualifications Customer Support, Communication, and Customer Service skills. Experience in Contact Centers. Computer Literacy. Strong interpersonal and problem-solving skills. Ability to work well in a team environment. Knowledge of disability services or the NDIS is a plus. Bachelor's degree or equivalent required. Males and females can apply.<br>What we offer<br>Basic salary: Competitive salary + Kpi's (To be upgraded after 3 months) Transportation allowance Social and medical insurance.8 working hours.2 days off (rotational) Rotational shifts (morning, night, and overnight shift for males and females) (weekly schedule)<br>If you know someone interested please let them apply by sending us their CVs via E-mail.<br>mkamel@tenderlovingcare.com.au

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary 20 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

Company Description<br> Covery Official is a data-driven e-commerce startup specializing in phone cases and bags. Founded in February 2015, the company is based in Egypt and operates as a bootstrapped business committed to providing high-quality, stylish accessories. Covery Official values innovation and customer satisfaction, consistently aiming to enhance its e-commerce services to meet a diverse range of consumer demands. As a growing company, Covery Official offers exciting opportunities for individuals seeking to be part of a dynamic and collaborative environment.<br> Role Description<br> This is a full-time, on-site role for a Customer Service Representative, located in Giza. The primary responsibilities include addressing customer inquiries, resolving concerns in a timely and efficient manner, maintaining high levels of customer satisfaction, and ensuring positive customer experiences. The individual will serve as the first point of contact for customers, provide product information, handle complaints, and ensure exceptional service standards are met.<br> Qualifications<br> Strong skills in Customer Service, including the ability to interact professionally and positively with a diverse customer base Experience with Customer Support and resolving inquiries efficiently An understanding of Customer Satisfaction and the ability to address customer needs effectively Ability to enhance the Customer Experience in all interactions Strong problem-solving, communication, and interpersonal skills Ability to work on-site in Giza and coordinate with team members as needed Proficiency in English; knowledge of additional languages is a plus Previous experience in customer service roles or a similar field is advantageous

Salary is 21k net with overnight allowance & Uncapped commissions (Telecommunication) Company Description Teleperformance is a global leader in customer experience management, operating in over 80 countries worldwide. Established in Egypt in 2007, Teleperformance EG was the country's first contact center and now operates seven sites across New Cairo, Mohandessin, Kattameya, Alexandria, and Tanta. With over 45 active projects in diverse industries like travel, telecommunications, and consumer electronics, the company serves markets worldwide, including Canada, the US, the UK, the Middle East, and Egypt. Projects are managed in more than 25 languages, delivering unparalleled service for a variety of clients.<br>Role Description This is a full-time, on-site position in New Giza, Cairo, Egypt, for an English Customer Service role. The representative will handle customer inquiries efficiently, provide effective support, resolve complaints, and ensure excellent customer satisfaction. The role primarily involves communicating with customers via phone, email, or chat, providing accurate and timely information, and following up on customer requests as needed.<br>Qualifications Strong Customer Service and Communication skills to engage professionally and build customer satisfaction. Proficiency in English and Translation skills to manage communication across diverse customer needs. Experience in English Teaching or Training is an advantage for understanding customer needs and delivering solutions effectively. Adaptability, problem-solving skills, and a collaborative mindset to work well in a dynamic team environment. Previous experience in a customer service role or a related position is preferred but not mandatory. Flexible to work in shifts and a willingness to commit to on-site responsibilities.

<ul><li><p>Prepare and process official forms for employee enrollment (e.g., Form 1), termination (e.g., Form 6), and annual salary updates (e.g., Form 2)</p></li><li><p>Handle all interactions with Social Insurance Offices and the Labor Office, including representing the company during inspections. Follow up all documents with other DEP related to social insurance as a work process</p></li><li><p>Maintain accurate and organized insurance files for all staff, ensuring all required hiring documents are complete and valid &nbsp;related to social insurance .</p></li><li><p>Scan all original documents related to employees at social insurance</p></li><li><p>Upload all documents on oracle system to employees’ profiles</p></li><li><p>Stay updated on the latest social insurance and labor laws to ensure the company avoids legal penalties or fines.</p></li><li><p>Setup the social insurance archive</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Position Title:</strong> Social Insurance Representative<br><strong>Educational Requirements:</strong> Bachelor’s degree in any relevant field<br><strong>Special Certification or Training Required:</strong> N/A<br><strong>Required Industry Experience:</strong> 1 to 2 years of experience<br><strong>Technological Requirements:</strong> Microsoft Office Suite<br><strong>Language Requirements:</strong> Good command of English</p>

<ul><li><p>Prepare and process official forms for employee enrollment (e.g., Form 1), termination (e.g., Form 6), and annual salary updates (e.g., Form 2)</p></li><li><p>Handle all interactions with Social Insurance Offices and the Labor Office, including representing the company during inspections. Follow up all documents with other DEP related to social insurance as a work process</p></li><li><p>Maintain accurate and organized insurance files for all staff, ensuring all required hiring documents are complete and valid &nbsp;related to social insurance .</p></li><li><p>Scan all original documents related to employees at social insurance</p></li><li><p>Upload all documents on oracle system to employees’ profiles</p></li><li><p>Stay updated on the latest social insurance and labor laws to ensure the company avoids legal penalties or fines.</p></li><li><p>Setup the social insurance archive</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Position Title:</strong> Social Insurance Representative<br><strong>Educational Requirements:</strong> Bachelor’s degree in any relevant field<br><strong>Special Certification or Training Required:</strong> N/A<br><strong>Required Industry Experience:</strong> 1 to 2 years of experience<br><strong>Technological Requirements:</strong> Microsoft Office Suite<br><strong>Language Requirements:</strong> Good command of English</p>

<ul><li><p>Prepare and process official forms for employee enrollment (e.g., Form 1), termination (e.g., Form 6), and annual salary updates (e.g., Form 2)</p></li><li><p>Handle all interactions with Social Insurance Offices and the Labor Office, including representing the company during inspections. Follow up all documents with other DEP related to social insurance as a work process</p></li><li><p>Maintain accurate and organized insurance files for all staff, ensuring all required hiring documents are complete and valid &nbsp;related to social insurance .</p></li><li><p>Scan all original documents related to employees at social insurance</p></li><li><p>Upload all documents on oracle system to employees’ profiles</p></li><li><p>Stay updated on the latest social insurance and labor laws to ensure the company avoids legal penalties or fines.</p></li><li><p>Setup the social insurance archive</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Position Title:</strong> Social Insurance Representative<br><strong>Educational Requirements:</strong> Bachelor’s degree in any relevant field<br><strong>Special Certification or Training Required:</strong> N/A<br><strong>Required Industry Experience:</strong> 1 to 2 years of experience<br><strong>Technological Requirements:</strong> Microsoft Office Suite<br><strong>Language Requirements:</strong> Good command of English</p>

<ul><li><p>Prepare and process official forms for employee enrollment (e.g., Form 1), termination (e.g., Form 6), and annual salary updates (e.g., Form 2)</p></li><li><p>Handle all interactions with Social Insurance Offices and the Labor Office, including representing the company during inspections. Follow up all documents with other DEP related to social insurance as a work process</p></li><li><p>Maintain accurate and organized insurance files for all staff, ensuring all required hiring documents are complete and valid &nbsp;related to social insurance .</p></li><li><p>Scan all original documents related to employees at social insurance</p></li><li><p>Upload all documents on oracle system to employees’ profiles</p></li><li><p>Stay updated on the latest social insurance and labor laws to ensure the company avoids legal penalties or fines.</p></li><li><p>Setup the social insurance archive</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Position Title:</strong> Social Insurance Representative<br><strong>Educational Requirements:</strong> Bachelor’s degree in any relevant field<br><strong>Special Certification or Training Required:</strong> N/A<br><strong>Required Industry Experience:</strong> 1 to 2 years of experience<br><strong>Technological Requirements:</strong> Microsoft Office Suite<br><strong>Language Requirements:</strong> Good command of English</p>

<ul><li><p>Receive customers orders &amp; Analysis demands and formulates schedules to meet customer needs&nbsp;</p></li><li><p>Receive &amp; analysis customers forecast and highlight the main deviations comparing to the orders.&nbsp;</p></li><li><p>Define production strategy (MTO/MTS) for finish products&nbsp;</p></li><li><p>Plan the materials &amp; production plan according to production strategy</p></li><li><p>Developing production schedules based on the production capacity and constrains &nbsp;</p></li><li><p>Monitor production process, workflow, and Schedule to ensure delivery on-time.&nbsp;</p></li><li><p>Create MPS for production lines.&nbsp;</p></li><li><p>Communicate with export team to ensure the best delivery to customer.&nbsp;</p></li><li><p>Responsible for warehouse projects (5S , Safety , Kaizen , Optimization ,..)</p></li><li><p>Representative for supply chain departments in factory projects&nbsp;</p></li><li><p>Monitor FG stock level &amp; define slow moving items</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of Mechanical Engineering (APICS or CPIM is a plus)</p></li><li><p>2-4 years of experience in supply chain or projects management&nbsp;</p></li><li><p>Strong analytical and problem solving skills</p></li><li><p>Excellent communication skills&nbsp;</p></li><li><p>Ability to collaborate across departments</p></li></ul><p></p>

<ul><li><p>Greet and welcome guests as soon as they arrive at the office</p></li><li><p>Direct visitors to the appropriate person and office</p></li><li><p>Answer, screen and forward incoming phone calls</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</p></li><li><p>Provide basic and accurate information in-person and via phone/email</p></li><li><p>Receive, sort and distribute daily mail/deliveries</p></li><li><p>Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)</p></li><li><p>Order front office supplies and keep inventory of stock</p></li><li><p>Update calendars and schedule meetings</p></li><li><p>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2 - 4 years of experience</p></li><li><p>Proven work experience as a Receptionist, Front Office Representative or similar role</p></li><li><p>Proficiency in Microsoft Office Suite</p></li><li><p>Professional attitude and appearance</p></li><li><p>Solid written and verbal communication skills</p></li><li><p>Excellent organizational skills</p></li><li><p>Multitasking and time-management skills, with the ability to prioritize tasks</p></li><li><p>Customer service attitude</p></li></ul><p></p>

<ul><li><p>Greet patients warmly and ensure a welcoming experience upon arrival.</p></li><li><p>Register new patients and update their files.</p></li><li><p>Schedule patient appointments via phone calls and WhatsApp.</p></li><li><p>Confirm upcoming appointments and recalls in line with office procedures.</p></li><li><p>Clearly explain dental office procedures, policies, and expectations to patients.</p></li><li><p>Inform patients about financial treatment plan options and address related inquiries.</p></li><li><p>Handle difficult or upset patients professionally and with empathy.</p></li><li><p>Maintain a clean, organized, and professional reception area at all times.</p></li><li><p>Coordinate with dental staff to ensure smooth clinic flow.</p></li><li><p>Manage payments and billing as required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Professional attitude and appearance; presentable and well-groomed.</p></li><li><p>Proven experience as a front desk representative or receptionist.</p></li><li><p>Proficient in English, both oral and written.</p></li><li><p>Excellent knowledge of Microsoft Office, particularly Excel and Word.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Solid problem-solving abilities and ability to remain calm under pressure.</p></li><li><p>Customer service-oriented, with a focus on delivering a positive patient experience.</p></li><li><p><strong>Preferred:</strong> Dental clinic experience and familiarity with Dentolize software.</p></li><li><p><strong>Tagamo3 or nearby residency</strong></p></li></ul><p></p>

<h2>Full Job Description</h2><h2>Position</h2><p><strong>Customer Service Representative</strong></p><p>We are hiring Customer Service Representatives in Cairo.</p><h2>Requirements</h2><ul><li>B2–C1 English level.</li><li>Graduates only.</li><li>Cairo/Giza residents only.</li></ul><h2>What We Offer</h2><ul><li>Gross salary package up to <strong>45,000 EGP</strong>.</li><li>Medical &amp; Social Insurance from Day 1.</li><li>Fully paid training.</li><li>Career growth opportunities.</li><li>Fully online interview process.</li></ul><h2>Location</h2><p><strong>The Greek Campus, Downtown Cairo</strong></p><h2>How to Apply</h2><p>If you're interested, send me a WhatsApp message to start the hiring process:</p><p><a href="https://wa.me/201158292724">https://wa.me/201158292724</a></p><p>Referrals are always appreciated!</p><h2>Compensation</h2><p><strong>Pay:</strong> Up to <strong>E£45,000.00</strong> per month.</p>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19k Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000

<p><h4>About Deloitte<\/h4>\n<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.<\/p>\n\n<h4>Our Purpose<\/h4>\n<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most \u2014 for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.<\/p>\n\n<p>Our shared values guide the way we behave to make a positive, enduring impact:<\/p>\n<ul>\n <li>Lead the way<\/li>\n <li>Serve with integrity<\/li>\n <li>Take care of each other<\/li>\n <li>Foster inclusion<\/li>\n <li>Collaborate for measurable impact<\/li>\n<\/ul>\n\n<h4>During your tenure as an Associate, you will demonstrate and develop your capabilities in the following areas:<\/h4>\n<ul>\n <li>Follow established KYC\/AML processes for new and existing clients\/vendors in line with relevant Deloitte Global and local policies, undertake due diligence, and raise any concerns to the quality risk representative\/management.<\/li>\n <li>Perform AML risk assessment and analyze AML risks associated with the client and identify \"red flag\" situations. Potential risks and operational issues should be identified and escalated as appropriate.<\/li>\n <li>Comply with all relevant internal policies and procedures.<\/li>\n <li>Assist with Customer Due Diligence (CDD) reviews including trigger events and Politically Exposed Persons (PEPs).<\/li>\n <li>Exhibit strong written and verbal communication skills and consistently communicate with teams regarding compliance-related functions and investigative responsibilities.<\/li>\n <li>Engage with key stakeholders of the firm, including other Deloitte offices, to build solid relationships, improve processes, share knowledge, and develop a compliance culture.<\/li>\n <li>Communicate compliance analysis and findings to management and staff, and to other members of the business.<\/li>\n <li>Identify any client\/engagement related risks and escalate any issues to the quality risk representative.<\/li>\n <li>Proactively manage the centralized KYC mailbox and respond to queries accurately, efficiently, and promptly.<\/li>\n<\/ul>\n\n<h4>Leadership capabilities:<\/h4>\n<ul>\n <li>Builds own understanding of our purpose and values; explores opportunities for impact.<\/li>\n <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.<\/li>\n <li>Understands expectations and demonstrates personal accountability for keeping performance on track.<\/li>\n <li>Actively focuses on developing effective communication and relationship-building skills.<\/li>\n <li>Understands how their daily work contributes to the priorities of the team and the business.<\/li>\n<\/ul>\n\n<h4>Qualifications:<\/h4>\n<ul>\n <li>A bachelor\u2019s degree in a relevant field.<\/li>\n <li>Strong proficiency in basic PC applications (Excel, Word, PowerPoint, etc.) with a general understanding of data analysis techniques.<\/li>\n <li>Work experience is preferred in a similar role.<\/li>\n <li>Ability to think strategically and assist in the organization and management of a multi-disciplinary team; ability to sell additional services to clients.<\/li>\n <li>Ability to conduct extensive research.<\/li>\n <li>Proficiency in English (written and spoken).<\/li>\n <li>Proficiency in Arabic is a plus.<\/li>\n<\/ul><\/p><p><\/p>

Inspect Medjool dates before purchase according to the company's quality standards Evaluate fruit maturity, size, color, texture, moisture content, and overall appearance Identify defects including insect damage, disease, fermentation, sunburn, bruising, splitting, dehydration, mold, and mechanical damage Classify Medjool dates into appropriate quality grades Determine acceptance, conditional acceptance, or rejection of each lot Coordinate with the Procurement Team regarding quality decisions before purchase Prepare detailed inspection reports with photos and supporting documentation Monitor harvesting, handling, packaging, and transportation practices at supplier farms Ensure purchased dates maintain traceability from farm to factory Monitor loading operations to prevent contamination and physical damage Collect representative samples for laboratory analysis when required Verify compliance with food safety standards, including GAP and other applicable certifications Maintain supplier quality performance records and recommend corrective actions Support supplier development by providing technical feedback to improve product quality Assist in resolving quality disputes with suppliers Coordinate with the Transportation and Fleet Management Departments to arrange the transportation of the received products<br><br>Requirements<br><br>Bachelor's degree in agriculture, Food Science, Horticulture, or a related field 2-5 years of experience in quality control, preferably in dates, fresh produce, or agricultural exports Experience with Medjool dates is highly preferred Strong knowledge of Medjool date quality standards Understanding of post-harvest handling and storage practices Knowledge of export quality specifications Familiarity with food safety systems (HACCP, Global G. A. P., ISO 22000 is an advantage) Excellent inspection and reporting skills Strong analytical and problem-solving abilities Attention to detail Effective communication and negotiation skills Ability to travel frequently to supplier farms Proficiency in Microsoft Excel and reporting tools

<p>Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements. With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><p>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>Core Responsibilities</strong></p><ul><li>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul><p><strong>Experience &amp; Qualification</strong></p><ul><li>Fluent in French and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Fluent in French and English, both written and verbal communication skills.</p><p>Previous experience in a customer support or service desk role, preferably in a technical support environment.</p><p>Ability to analyze and resolve technical issues independently or through collaboration.</p><p>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</p><p>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</p><p>Strong organizational skills, attention to detail, and the ability to multitask effectively.</p><p>Flexibility to work in shifts, including weekends and holidays, as per business needs.</p><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul>

Teleperformance is a French multinational company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007, We have 6 Sites in Egypt, two sites in New Cairo and two sites in Mohandseen and One kattameya. it has more than 45+ Projects operating in countries<br>Role Description<br>This is a full-time, on-site role based in Cairo, Egypt. As a Customer Support Representative, you will handle customer inquiries, provide resolutions to issues, and ensure a high level of customer satisfaction. Daily tasks include responding to customer queries via phone or email, troubleshooting technical issues, and maintaining accurate records of customer interactions. You will also collaborate with internal teams to resolve customer concerns effectively and provide an outstanding service experience.<br>Qualifications<br>Proficient in Customer Support and dedicated to ensuring Customer Satisfaction<br>Strong Interpersonal Skills for effective communication and relationship building with customers<br>Experience with Technical Support and problem-solving for troubleshooting customer issues<br>Strong Analytical Skills to evaluate and resolve customer concerns efficiently<br>Fluency in English, both written and verbal<br>Ability to work collaboratively as part of an on-site team<br>Prior experience in a customer service role is a plus<br>BENEFITS:<br>Salary up to 19.5 K Net (including KPIs) + 195 euro quarter bonus<br>KPIs collected in Euro equivalent – maximize your earning potential<br>24/7 transportation across Cairo & Giza<br>Medical Insurance (up to EGP 400,000/year) + **Social Insurance with AXA .<br>Free Gym Access<br>Exclusive discounts at stores across Egypt<br>Clear career path after just 6 months<br>VPN line provided<br>Overnight allowance: EGP 1,000