وظائف مدير سياحة - الغربية مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. Ensure menu quality index, price parity, vendor funded deals, and drive affordability Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers Own full performance of your portfolio, from sales performance, to in-store operations, to marketing and growth strategies, and providing every-day support Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. Provide excellent and proactive reporting to partners on performance. Negotiate and acquire restaurants on different ads products to help boost their growth. Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth. Maintain granular reporting on your portfolio s performance. Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Have a passion for sales 3-4 years of experience, ideally in sales, account management, or related experience. You excel in a transactional deal cycle High level of ownership and dedication. You show creative sales tactics to engage with prospect</p><p></p></section>

الهدف من الوظيفة<br>مساندة مدير المصنع في إدارة وتشغيل جميع العمليات الإنتاجية، وضمان تحقيق خطط الإنتاج مع الالتزام بمعايير الجودة وسلامة الغذاء، وتحسين الكفاءة التشغيلية وخفض التكاليف.<br><br>المهام والمسؤوليات<br>الإشراف على سير العمليات الإنتاجية اليومية وضمان تنفيذ خطة الإنتاج.<br>متابعة تحقيق المستهدفات الإنتاجية من حيث الكمية والجودة والوقت.<br>التنسيق بين أقسام الإنتاج، الجودة، الصيانة، المخازن، المشتريات، والموارد البشرية لضمان انسيابية العمل.<br>التأكد من تطبيق معايير سلامة الغذاء وأنظمة الجودة المعتمدة.<br>متابعة تطبيق سياسات الصحة والسلامة المهنية داخل المصنع.<br>مراقبة استهلاك المواد الخام وتقليل الفاقد والهدر.<br>متابعة كفاءة تشغيل المعدات والتنسيق مع قسم الصيانة لتقليل الأعطال.<br>إعداد التقارير اليومية والأسبوعية والشهرية الخاصة بالإنتاج ورفعها لمدير المصنع.<br>تحليل مؤشرات الأداء واقتراح خطط التحسين المستمر.<br>المشاركة في إعداد الخطط التشغيلية والإنتاجية السنوية.<br>الإشراف على تدريب وتقييم العاملين ورفع كفاءتهم.<br>متابعة الالتزام بالإجراءات التشغيلية القياسية (SOPs) وتعليمات العمل.<br>حل المشكلات التشغيلية واتخاذ الإجراءات التصحيحية والوقائية.<br>متابعة المخزون من المواد الخام ومواد التعبئة بالتنسيق مع المخازن والمشتريات.<br>المشاركة في عمليات الجرد الدوري للمخازن والإنتاج.<br>ضمان الالتزام بمتطلبات الجهات الرقابية والتشريعات الخاصة بالصناعات الغذائية.<br>تمثيل مدير المصنع في الاجتماعات أو أثناء غيابه، واتخاذ القرارات التشغيلية اللازمة ضمن حدود الصلاحيات.<br>تنفيذ أي مهام أخرى يكلف بها مدير المصنع أو الإدارة العليا.<br>المؤهلات المطلوبة<br>بكالوريوس في الهندسة أو العلوم أو الزراعة أو إدارة الأعمال أو تخصص ذي صلة.<br>خبرة مناسبة في إدارة مصانع الصناعات الغذائية.<br>معرفة بأنظمة الجودة وسلامة الغذاء مثل HACCP وISO 22000 وGMP.<br>إجادة استخدام برامج Microsoft Office وأنظمة ERP (إن وجدت).<br>المهارات المطلوبة<br>القيادة وإدارة فرق العمل.<br>التخطيط والتنظيم.<br>حل المشكلات واتخاذ القرار.<br>إدارة الوقت.<br>التواصل الفعال.<br>إعداد وتحليل التقارير.<br>إدارة الإنتاج وتحسين العمليات.<br>القدرة على العمل تحت الضغط.

مدير مخزن لمحلات تجارية<br>&nbsp;- إدارة المخزون وتتبع حركة المواد والمنتجات.<br> - ضمان دقة المخزون وتوافر المنتجات.<br> - تحسين كفاءة إدارة المخزون وتقليل التكاليف.<br> - الإشراف على فريق العمل في المخزن.<br><br><br>

مدير مخزن لمحلات تجارية - إدارة المخزون وتتبع حركة المواد والمنتجات. - ضمان دقة المخزون وتوافر المنتجات. - تحسين كفاءة إدارة المخزون وتقليل التكاليف. - الإشراف على فريق العمل في المخزن.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li></ul>

الإبلاغ عن أي مخالفات أمنية أو سرقة أوتخريب أواعتداء و التعامل الفوري والتأكد من توفير الدعم الفوري من  أفراد الامن لاحتواء الموقف و ابلاغ مديره المباشر و غرفه العمليات الرئيسيه بالاداره العامه .  مراقبة  الانشطة التي تتعلق بالإنتاج و الامداد و البيع والزراعة والتخزين و جميع الإدارات بالموقع  عن طريق الكاميرات وابلاغ الإدارة المعنية فورا" عند رؤيه أي انحراف يحدث و ابلاغ مديره المباشر فورا .  إعداد و عمل التقارير من غرفة التحكم إلى مدير الامن لاتخاذ الاجراءات اللازمة. رصد جميع الأنشطة وتعقب أي انحراف يحدث بالموقع ,و الإبلاغ الفوري عنه و التعامل معه. التأكد من أن الزائرين ليسوا في أي مناطق غير مصرح بها أو يرتكبون أي مخالفات و في حاله وجود مخالفات يقوم بالتعامل عن طريق توجيه افراد الامن لمنع ذلك.  إنشاء وبناء والحفاظ على أرشيف إلكتروني لجميع المقاطع الخاصه بأي واقعه حيث انها تمثل  قاعدة بيانات تدعم الوقائع في التحقيق.. إبقاء قاعدة بيانات النظم محدثة وإنتاج تقارير أداء يومية / شهرية / ربع سنوية ، حسب الاقتضاء.  تأكد من أن SOC / CR وجميع المعدات المثبتة بها مؤمنه  في جميع الأوقات و  ضمان منع جميع الموظفين غير المصرح لهم من دخول الCR   إبلاغ مشرف أمن الموقع على الفور في حالة وجود أي كاميرات معطلة لدعم الموقع بفرد امن لضمان غلق الثغره الامنيه الناتجه عن عطل الكاميرا لضمان  عملية المراقبة على مدار الساعة طوال أيام الأسبوع.   التأكد و متابعة الاجراءات التي يقوم بها افراد أمن الشركة الخارجية المنوط بهم تنفيذها اثناء قيامهم بمهام اعمالهم.   متابعة حضور و انصراف وتواجد افراد امن الشركة الخارجية على مدار الوردية كاملة فى اماكنهم والتأكد من اضطلاعهم بتدوين حضورهم وانصرافهم بدقة وكذلك عدم قيامهم بأي مخالفات منصوص عليها بعقد شركة الامن الخارجية.   التأكد من أن جميع اجراءات تنفذ ومعدات الأمن  تعمل جيدا" ، والإبلاغ الفوري في حالة حدوث أي مشكله في النقاط الامنيه الإبلاغ عن مخالفات الصحة والسلامة عن طريق رصدها عبر الأنظمة الأمنية والتاكد من التزام جميع المتواجدين بموقع الشركه بقواعد الصحه و السلامه المهنيه.   تحرير تقرير يومي بمخالفات السلامة والصحة المهنية وتسليمها لمديره المباشر.   التأكد من أن جميع الموظفين وموظفي الأمن يتبعون التعليمات والإجراءات ويعملون بشكل صحيح لتجنب أي تسريب للمعلومات الخاصه الشركة ، وإبلاغ مدير الأمن بأي انحراف في أي عملية أمنية.   التأكد من مجال رؤية الكاميرات ووضوح الصورة بشكل دائم.   التأكد من ان عملية التسجيل والحفظ تتم بشكل صحيح على اجهزة التسجيل الالكترونية.   إدارة كل ما يتعلق بأنظمة التحكم بالدخول  ، والتأكد من أن جميع مكونات النظام تعمل بشكل صحيح وفعال والابلاغ عن اى نقاط ضعف بالنظام.   ابلاغ شركة الصيانة عن اى عطل يحدث بالانظمة والمتابعة حتي اصلاح العطل ورجوع النظام للعمل بالطريقة الصحيحة.    اكتشاف المناطق الحيوية التى من المحتمل حدوث بها انشطة مخالفة وغير مغطاه بنظام الكاميرات وعمل تقرير بها وتقديمة الى المدير المباشر.  مسئول عن تقييم اي فرد امن جديد والموافقة على انه مطابق للشروط والمواصفات الموجودة بالعقد والتأكد من اجتيازه للاختبار الموحد في حاله عدم وجود مشرف الامن.  المشاركة في حضور لجان المخلفات ولجان الاعدام و بيع الخردة الموجودة بالموقع ( يتوجب تأمين وتنظيم أماكن تنفيذ البيع، وعدم السماح بخروج الأصناف المُباعة بدون ما يثبت بيعها دون المسئولية عن الإجراءات الإدارية والمالية) هذا بالإضافة لأي لجنه قد تستجد عقب ورود توجيه كتابي وصريح من مديرالأقليم فى حالة عدم وجود مشرف الامن. التواصل مع غرفة العمليات الرئيسية فى حالات الطوارىء وحالات نقل اصول الشركة للتتبع بين المصانع والفروع  و التأكد من وصولها في مده لاتزيد عن 48 ساعه و ابلغ مديره في حاله تجاوز هذه المده.  اجراء عملية تسليم وتسلم غرفة التحكم ومحتواياتها في بداية ونهاية كل وردية بشكل دقيق وصحيح ويدون بند تسليم واستلام يوقع عليه الطرفين. عدم ترك غرفة التحكم الا فى وجود بديل وفى حالة عدم وجود بديل يتم ابلاغ المسئول عن الامن بالموقع وتحديد مدة الغياب عن الغرفة ببند فى الدفتر على تزيد عن نصف ساعة ولا تتكرر اثناء الوردية. منع اى شخص من غير العاملين بغرفة التحكم من الدخول لغرفة التحكم الا بتصريح رسمي بغرض العمل.   الحفاظ على سرية المعلومات والمقاطع المصورة والمسجلة وعدم تداولها او الافصاح عنها الا لجهات التحقيق بالشركة بعد موافقة رسمية من مدير ادارة الامن.   اتباع خطة الاتصالات فى حالات الطوارىء.  الابلاغ عن انقطاع الكهرباء أو الانترنت بالموقع مع بيان تأثير الانقطاع على عمل الاجهزة الامنية بالموقع وكذلك على سير العمل.  تحديث قائمة الممنوعين من الدخول بصفة مستمره و التأكد من ابلاغ كل المشرفين و المواقع بالمنع .   الاشتراك فى لجان الجرد الشهرية بالموقع او دعم المواقع الاخري فى حالة طلب ذلك.  الاشتراك فى فريق ادارة الازمات والطوارىء بالمزرعة. الاشتراك فى فريق ادارة السلامة بالمزرعة. تحديث البيان الطبي للموقع وارسالة لغرفة التحكم بالادارة العامة.   تحديث التقرير اليومي ( عدد موظفي الامن- عدد موظفي الشركة الخارجية – حالة الكاميرات ) وارساله للمدير المباشر.   ارسال مقترحات للمدير المباشر لتحسين الحالة الامنية بالموقع وسد نقاط الضعف ان وجدت.    حضور التدريبات اللازمة التى تقوم بها الادارة لزيادة الوعي الامني وكيفية التعامل مع الانظمة الامنية.   هذا بالإضافة إلى مايتم تكليفه  به من مهام أو واجبات أداريه  أو امنيه أخرى  بموقعه او مواقع اخري من قبل إدارة الأمن. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، وجبات، سكن، ساعات إضافية</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility: - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the informed consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Academic experience required</h2><p>Essential: - Bachelor's degree in medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable</p><h2>Professional experience required:</h2><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><h2>Computing skills:</h2><p>- Proficiency in all Microsoft Office applications.</p><h2>Personal skills:</h2><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><h2>Languages:</h2><p>Excellent written and spoken English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title:</b> Center Quality Assurance Specialist</p><p><b>Department /Sub-Department:</b> Center Quality Assurance</p><p><b>Direct Manager:</b> Center Quality Manager</p><p><b>Workplace:</b> Plasma Center</p><p><b>Job Objective</b></p><p>One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives.</p><p>To perform Quality Assurance functions to ensure compliance with internal and external regulationsand protocol under the direct supervision of the Center Quality Manager (CQM).To edit SOP's related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cMP requirements.</p><p><b>Environment</b></p><p>Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><b>Internal:</b> Grifols Egypt for Plasma Derivatives (GEPD)plasma general management, especially the Director of quality, quality department of other GEPD plasma donor centers (DC).</p><p><b>External:</b> Donors, Health Authorities, government agencies.</p><p><b>Key responsibility</b></p><ul><li>To perform periodical review of DC records.</li><li>To perform periodical equipment quality control review.</li><li>To perform periodical review of equipment incident logs.</li><li>To verify and release of sample shipments.</li><li>To inspect and release of incoming supplies.</li><li>To perform periodical employee observations.</li><li>To assist to CQM to ensure cGMP regulations are followed.</li><li>To assist to CQM to ensure that SOP's are followed.</li><li>To assist to CQM in the edition of SOP's.</li><li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li></ul><p>Performs a higher-level document review and employee observations. Ability to work in groups and with other departments.</p><p>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections.</p><p>Has a good understanding of cGMP and quality systems.</p><p>Good ability to identify problems and propose solutions.</p><p>Adherence to the Grifols skills and values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Academic experience required</b></p><p>Bachelor's Degree in Health-related Sciences. Knowledge in Quality Management. Strong integrity and commitment to quality and compliance.</p><p><b>Professional Experience Required</b></p><p>Preferably at least 2 years of experience in a similar position, in environments of Good Manufacturing Practices (GMP) and Pharma background.</p><p><b>Computing Skills</b></p><p>Ms Office knowledge.</p><p><b>Personal Skills</b></p><p>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines. Ability and willingness to study specific activities, in a short time. Accuracy and reliability. Can work independently, excellent organizational skills, and attention to detail.</p><p><b>Languages</b></p><p>Written and spoken English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p><strong>Environment:</strong> Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><strong>Key responsibility:</strong></p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p><strong>Key responsibility:</strong></p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Academic experience required</strong> Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required :</strong> - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills :</strong> - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills:</strong> - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities - Ensures that the donor center remains compliant with local, national, and international regulations. Collaborate with Center Management to ensure product quality, donor suitability, and donor safety. - Ensures timely implementation and support center understanding of SOPs. - Works with Operations Management to ensure ongoing center compliance with SOPs. - Interprets and implements processes, regulations, and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications, as required. - Oversight of all aspects of internal and external audits including execution, if applicable. This includes documentation, preparation, and review of the response. - Continuously assesses, promotes, and improves the effectiveness of the quality systems in the DC through recognition of trends, investigation of failures in the execution of procedures, direct employee observation, and review of center documents. - Responsible for the direct oversight of the Center Quality Specialist(s) training, development, activities, and performance. - Oversees product and biohazard waste shipments. - Ensures that product shipments meet regulatory specifications and product release requirements, ensures accurate labeling and documentation, and authorizes final shipment. - Performs a review of the documentation of unsuitable test results and the disposition of the associated units. - Documents , investigates, and conducts root cause analysis for deviations and customer complaints, particularly concerning donor safety and product quality. - Ensures that the DC staff remains up to date on current Good Manufacturing Practice (cGMP) training and that trainings are properly documented and on file. - Cooperates with the Center Manager to make donor suitability decisions and to manage donor deferrals. Reviews and approves of deferred donor reinstatements. - Performs a review of lookback information. - Reports center quality status to the Regional Quality Manager so the RQM can provide additional oversight and guidance - Follows up on corrective and preventative actions, implement system changes, and execute process improvement plans to assess their effectiveness. Make necessary adjustments, as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b>Academic Experience required</b> - B.S. degree in health-related science, preferably in Pharmacy. - Post-graduate certification in Quality Management preferred <b>Professional Experience Required</b> - 2 years of experience in Quality Assurance, with managerial experience. - Experience in a cGMP regulated environment, pharmaceutical background preferred <b>Computing Skills</b> Proficient in computer skills. <b>Personal Skills</b> - Ability to understand and assess relevant regulations. - Ability to understand, explain, follow, and enforce SOPs, protocol and other regulatory guidelines. - Proficient in root cause analysis and corrective/preventative actions - Ability to balance multiple competing priorities - Strong time management abilities - Ability to work with minimal supervision - Accuracy and reliability. - Ability to work in groups and with other departments. - Adherence to the Grifols skills and values.</div><p></p></section>

<h3></h3><h3>Key Responsibilities</h3><ul><li><p>Manage and oversee the daily operations of the Customer Service team.</p></li><li><p>Monitor team performance and ensure service KPIs are achieved.</p></li><li><p>Handle escalated customer complaints and provide effective solutions.</p></li><li><p>Train, coach, and motivate customer service representatives.</p></li><li><p>Develop and implement customer service policies and procedures.</p></li><li><p>Prepare performance reports and recommend process improvements.</p></li><li><p>Collaborate with other departments to enhance the customer experience.</p></li><li><p>Ensure a professional and customer-focused work environment.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h3>Requirements</h3><ul><li><p>Bachelor's degree in Business Administration or a related field.</p></li><li><p>Minimum <strong>7 years of experience</strong> in Customer Service.</p></li><li><p>Previous experience as a <strong>Customer Service Manager</strong> is required.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication, problem-solving, and interpersonal skills.</p></li><li><p>Good organizational and reporting skills.</p></li><li><p><strong>Residents of Tanta only.</strong></p></li></ul><h3>Location</h3><p><strong>Tanta, Egypt</strong></p><p></p><p></p>

<p>Are you a passionate biomedical engineer looking to make a difference? Join our growing team at TV-ms as an Outdoor Sales Engineer in Tanta .&nbsp;&nbsp;</p><p>TV-ms is looking for an ambitious and motivated fresh graduate engineer to join our #Sales team as an outdoor sales engineer ( #Tanta ).</p><p>We are offering vacancy opportunities for the fresh graduates from #Biomedical engineering .</p><p>Job Description</p><ul><li><p> Promoting our products.</p></li><li><p> Ensure the achievement of targets within our values and beliefs.</p></li><li><p> Ensure the implementation of marketing &amp; sales plans.</p></li><li><p> Negotiating/closing deals and handling complaints or objections.</p></li><li><p> Establishing, developing, and maintaining positive business and customer relationships.</p></li><li><p> Actively seeking out new sales opportunities</p></li><li><p> Maintain updated customer database &amp; and documentation.</p></li><li><p> Prepare timely activity report</p></li><li><p> Assist the direct manager in creating effective business plans &amp; execution</p></li></ul><p></p>

<p>The sorting facility supervisor is responsible for supervising daily sorting operations and ensuring all parcels are received, processed and dispatched correctly and on schedule. The role involves coordinating with team leaders and team staff, maintaining workflow efficiency and supporting the sorting facility manager in achieving operational targets. Job Code : New 2026 BudgetBOXB-026</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree.</li><li>Minimum of 3-5 years of experience in logistics, shipping, or warehouse management, with at least 2 years in a supervisory role.</li><li>Good English Level.</li><li>Proven ability to lead and motivate a diverse team, fostering a collaborative and results-oriented environment.</li><li>Strong verbal and written communication skills to effectively interact with team members, management, and customers.</li><li>Exceptional analytical and problem-solving skills to address operational challenges efficiently.</li><li>Capacity to adapt to changing priorities and work in a fast-paced environment.</li></ul>

إعداد جميع أنواع المشروبات الساخنة والباردة وفقًا للمعايير والوصفات المعتمدة، مع التركيز على الجودة والطعم المثالي لكل مشروب.<br>الحفاظ على نظافة مناطق العمل والمعدات والمكان بشكل مستمر لضمان بيئة صحية وآمنة.<br>استقبال الطلبات من العملاء بدقة وود، وتحضيرها بسرعة واحترافية مع الالتزام بالمواصفات المحددة.<br>إدارة مستويات المخزون من القهوة، الحليب، السكر، والمواد الأخرى، والتنسيق المستمر مع مدير الفرع لضمان توافر جميع المستلزمات.<br>متابعة جودة جميع المشروبات قبل تقديمها للعملاء لضمان أعلى مستوى من رضاهم.<br>التعامل مع الطلبات الواردة بسرعة وبدقة مع القدرة على إدارة أوقات الذروة بكفاءة عالية.<br>الالتزام بمعايير الصحة والسلامة الغذائية وإجراءات النظافة الشخصية أثناء العمل.<br>تقديم خدمة عملاء ممتازة، بما يشمل الاستماع لملاحظاتهم وحل أي مشكلات بطريقة مهنية.<br>المساهمة في تدريب موظفين جدد وتوجيههم لتحقيق أداء متسق ومتوافق مع معايير المقهى.<br>العمل ضمن فريق عمل منظم ، ودعم الزملاء في الحفاظ على سير العمل بسلاسة وكفاءة.

<p>Are you a passionate biomedical engineer looking to make a difference? Join our growing team at TV-ms as an Outdoor Sales Engineer in Tanta .&nbsp;&nbsp;</p><p>&nbsp;</p><p>TV-ms is looking for an ambitious and motivated fresh graduate engineer to join our #Sales team as an outdoor sales engineer ( #Tanta&nbsp; ).</p><p>We are offering vacancy opportunities for the fresh graduates from #Biomedical engineering .</p><p>&nbsp;Job Description</p><p>* Promoting our products.</p><p>* Ensure the achievement of targets within our values and beliefs.</p><p>* Ensure the implementation of marketing &amp; sales plans.</p><p>* Negotiating/closing deals and handling complaints or objections.</p><p>* Establishing, developing, and maintaining positive business and customer relationships.</p><p>* Actively seeking out new sales opportunities</p><p>* Maintain updated customer database &amp; and documentation.</p><p>* Prepare timely activity report</p><p>* Assist the direct manager in creating effective business plans &amp; execution</p><p>&nbsp;</p><p>Job Requirements</p><p>- Biomedical Engineering</p><p>- degree 0-3 year experience in the medical devices field .</p><p>- Excellent communication and negotiation skills</p><p>- Self-motivated and results-oriented</p><p>- Proficiency in English</p><p>- Completed or Exemption&nbsp; military service</p><p>- Communication and negotiation skills.</p><p>* Salary : Confidential, Commissions, and Bonus</p><p>&nbsp;</p><p>تعلن شركة تكنولوجي فالي - للتوريدات الطبية عن فرص متاح لشغل وظيفة #مهندس_مبيعات في المناطق التاليه : #طنطا- #الغربيه.</p><p>- متطلبات العمل :</p><p>- خريج كليه الهندسه قسم الهندسه الطبيه&nbsp;</p><p>- ادى الخدمة العسكرية او معفى&nbsp;</p><p>- أن يكون من قاطني المناطق المذكوره فقط ( طنطا- الغربيه)</p><p>&nbsp;</p>

<p>Are you a seasoned leader with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, on-site environment where your expertise can truly make a difference? We are searching for an extraordinary <strong>Customer Service Manager</strong> to lead our dedicated team in <strong>Gharbia, Egypt</strong>!</p><p><strong>Overview:</strong> As a vital member of our organization, you will be at the forefront of shaping our customer interactions, ensuring every client receives unparalleled support. This isn't just a job; it's an opportunity to build, inspire, and elevate a team to new heights of customer satisfaction and operational excellence.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p><strong>Inspire and Lead:</strong> Guide, mentor, and motivate a team of customer service professionals to achieve and exceed performance targets.</p></li><li><p><strong>Strategic Oversight:</strong> Develop and implement customer service strategies that align with company goals and enhance the overall customer journey.</p></li><li><p><strong>Problem Resolution:</strong> Act as the ultimate escalation point for complex customer issues, ensuring swift and satisfactory resolutions.</p></li><li><p><strong>Process Enhancement:</strong> Identify opportunities for process improvements, implementing best practices to streamline operations and boost efficiency.</p></li><li><p><strong>Performance Management:</strong> Monitor team performance, provide regular feedback, conduct reviews, and foster a culture of continuous improvement.</p></li><li><p><strong>Training &amp; Development:</strong> Champion ongoing training initiatives to keep the team updated on product knowledge, service standards, and industry best practices.</p></li><li><p><strong>Data-Driven Decisions:</strong> Analyze customer feedback and service data to identify trends, inform decision-making, and drive positive changes.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your deep understanding of <strong>Customer Service</strong>, <strong>Customer Care</strong>, and <strong>Customer Support</strong> to lead with authority. Experience with CRM software and data analysis tools will be crucial in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers significant opportunities to hone your leadership skills, influence strategic initiatives, and advance within a growing organization. Your success is our success!</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values open communication, innovation, and a shared commitment to customer success. We foster an environment where your contributions are recognized and celebrated.</p><p><strong>Impact:</strong> Your leadership will directly impact our customer satisfaction ratings, brand reputation, and overall business growth. You will be instrumental in creating loyal customers and a thriving service department. This is your chance to leave a lasting legacy!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites Us:</strong></p></li><li><p>A commanding <strong>7-10 years of progressive experience</strong> in Customer Service, with a significant portion in a leadership or managerial capacity.</p></li><li><p>Proven track record of success in managing and inspiring high-performing customer service teams.</p></li><li><p><strong>Essential Skills for Success:</strong></p></li><li><p><strong>Customer Service:</strong> Deep expertise in delivering and managing exceptional customer service experiences.</p></li><li><p><strong>Customer Care:</strong> A genuine passion for nurturing customer relationships and ensuring satisfaction.</p></li><li><p><strong>Customer Support:</strong> Demonstrated ability to troubleshoot, resolve, and escalate customer issues effectively.</p></li><li><p><strong>Team Leadership:</strong> Exceptional ability to lead, motivate, and develop a diverse team.</p></li><li><p><strong>Conflict Resolution:</strong> Masterful skills in de-escalating situations and finding mutually beneficial solutions.</p></li><li><p><strong>Process Improvement:</strong> A keen eye for identifying inefficiencies and implementing effective solutions.</p></li><li><p><strong>Communication Skills:</strong> Outstanding verbal and written communication abilities.</p></li><li><p><strong>Problem-Solving:</strong> A proactive and analytical approach to tackling challenges.</p></li><li><p><strong>Career Level Expectations:</strong> This is a pivotal <strong>Manager</strong> level role, demanding strategic thinking, operational excellence, and exemplary leadership. We're looking for a leader ready to take ownership and drive significant impact.</p></li></ul><p></p>

إعداد جميع أنواع المشروبات الساخنة والباردة وفقًا للمعايير والوصفات المعتمدة، مع التركيز على الجودة والطعم المثالي لكل مشروب.الحفاظ على نظافة مناطق العمل والمعدات والمكان بشكل مستمر لضمان بيئة صحية وآمنة.استقبال الطلبات من العملاء بدقة وود، وتحضيرها بسرعة واحترافية مع الالتزام بالمواصفات المحددة.إدارة مستويات المخزون من القهوة، الحليب، السكر، والمواد الأخرى، والتنسيق المستمر مع مدير الفرع لضمان توافر جميع المستلزمات.متابعة جودة جميع المشروبات قبل تقديمها للعملاء لضمان أعلى مستوى من رضاهم.التعامل مع الطلبات الواردة بسرعة وبدقة مع القدرة على إدارة أوقات الذروة بكفاءة عالية.الالتزام بمعايير الصحة والسلامة الغذائية وإجراءات النظافة الشخصية أثناء العمل.تقديم خدمة عملاء ممتازة، بما يشمل الاستماع لملاحظاتهم وحل أي مشكلات بطريقة مهنية.المساهمة في تدريب موظفين جدد وتوجيههم لتحقيق أداء متسق ومتوافق مع معايير المقهى.العمل ضمن فريق عمل منظم ، ودعم الزملاء في الحفاظ على سير العمل بسلاسة وكفاءة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 4</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>

<p>Responsible for the recruitment and allocation of human resources, and be responsible to the manager;<br>-Responsible for the maintenance and expansion of recruitment channels;<br>-Responsible for the formulation and implementation of personnel recruitment plan.<br>- Responsible for the revision and improvement of the job description;<br>- Responsible for regularly collecting market average salary level information and giving feedback to managers;<br>- Responsible for the implementation of pre-job training and on-the-job counseling and tracking of new employees.<br>-Responsible for employees on-boarding and off-boarding process and orientation training and all personnel affairs<br>-Responsible for conducting company compensation and benefits policies.<br>- other HR matters</p><p><strong>Requirements</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field<br>Minimum of 2-3 years of experience in HR field.<br>Experience with sourcing, networking, and building relationships with candidates and hiring managers<br>Excellent communication, interpersonal, and organizational skills<br>Ability to work in a fast-paced environment<br>Attention to detail, strong analytical, and problem-solving skills<br>Fluency in English is required</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director. Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for his/her employees. Manage employees to the highest standards of ethics and integrity. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process for direct reports. Support and conduct teams' trainings for direct reports. Leading the periodic operational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System. Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</p><p>Supervise the donation operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Resolve related facility issues and manage inquiries for facility information. Provide leadership to ensure donor retention with high customer service levels. Provide strategic inputs for marketing plans and provide analytics and insights for optimization. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment. Perform a review of the documentation of unsuitable test results and the disposition of the associated results. Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically, in how they relate to the safety of the donor and the quality of the product. Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</p><p>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations. Deviation management and CAPA development with timely implementation. With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities. If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable: Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs: Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans. Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p><strong>Key responsibility :</strong></p><p><strong>People Management &amp; Development:</strong> Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p><strong>Operations management:</strong> Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p><strong>Quality &amp; Compliance:</strong> Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p><strong>Back up for Center Physician:</strong> Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Essential:</strong> Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.</li><li><strong>Essential:</strong> Minimum 8 years of relevant experience</li><li>Supervisory and people management experience for at least 3 years.</li><li>Blood bank related experience.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li><strong>Desired:</strong> Experience in cGMP.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Directs leads, conducts, coordinates and prepares staff training activities in plasma center including new employee training program and Monthly Staff Training Activities within the Plasma Collection Center to verify and validate the employee's competence to perform roles independently. May occasionally oversee work of others but does not conduct performance appraisals or make hiring, salary, or termination decisions.</p><p>KEY RESPONSIBILITIES</p><ul><li>Directs, oversees and leads training within plasma center by partnering with the corporate training department to ensure training and training compliance is met.</li><li>Conducts, directs, and leads training and related developmental activities needed to support operational objectives in support of the plasma center leadership team.</li><li>Oversees and coordinates the work of designated trainers throughout the center. Identifies areas of operational opportunity for continuous improvement.</li><li>Supports management in implementation of corrective actions to eliminate regulatory deficiencies in training. May assist in the development and facilitation of operational training materials and programs.</li><li>Creates, maintains, and audits training records and files to assure compliant training files.</li><li>Ensures center adherence to training Standard Operating Procedures (SOP's) and annual training requirements, including new procedure training and re-certification activities.</li><li>Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the need arises.</li><li>Reports all unsafe working situations or conditions to supervisor or Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>ACADEMIC EXPERIENCE REQUIRED</h2><p>B.S. degree in a health-related science.</p><h2>PROFESSIONAL EXPERIENCE REQUIRED</h2><ul><li>Typically requires 2 years of related experience - clinical, general business, or training. Supervisory experience preferred.</li><li>Experience in a medical and/or cGMP regulated environment preferred.</li><li>Experience with plasma or whole blood preferred.</li></ul><h2>COMPUTING SKILLS</h2><p>MS Office knowledge</p><h2>PERSONAL SKILLS</h2><ul><li>Communication, negotiation, and proactive skills.</li><li>Leadership ability.</li><li>Organized and able to manage time.</li><li>Strong problem-solving skills.</li><li>Ability to understand and apply different learning styles.</li><li>Ability to identify errors and prepare corrective actions.</li><li>Ability to create positive interpersonal bonds with trainees.</li></ul><h2>LANGUAGES</h2><p>Written and spoken English and Arabic.</p><p></p></section>