وظائف مدير العمليات في مصر

<p><h4>Job purpose:</h4> <p>As an O2C Senior Manager in Group Finance Shared Service Centre (FSSC), the role will focus on supporting and managing the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks:</p> <h4>Key responsibilities:</h4> <ul> <li>Provide financial support in accounts receivable and revenues area to Asset Management, Property Services, BU and Leasing teams and act as a finance business partner in this regard.</li> <li>Provide necessary support to Asset Management teams in preparation of budgets, forecasts and long-term plans through rationalization, validation, and verification of tenant revenue figures and balances.</li> <li>Have proper control over billing process ensuring timely and accurate generation of A/R invoices.</li> <li>Analyze all tenant performance/rent related financial data and develop customized reports pertaining to benchmarking, key performance indicators, analysis of revenues, tenant sales to rent ratio etc. for senior management review.</li> <li>Ensure accounts receivable and revenue processes are operated efficiently and effectively, and support business units’ activities in relation to those processes.</li> <li>Support the region on all AR and revenues special requirements of financial reporting and analysis as and when required.</li> <li>Always ensure proper segregation of duties in connection with accounts receivable accounting and collections (cash as well as post and current dated cheques/letter of guarantees).</li> <li>Run accounts receivable and revenue related integrity reports on monthly basis and ensure no issues are outstanding.</li> <li>Reconcile GL control accounts relating to accounts receivable and revenue on regular basis and ensure correct and accurate balances.</li> <li>Perform monthly/periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the business.</li> <li>Liaise with internal and external auditors with matters related to accounts receivable and revenue and ensure timely implementation of audit recommendations.</li> <li>Review lease data, signed lease agreements and billing requests before processing in the accounting system.</li> <li>Establish, maintain, and update accounts receivable and revenue monthly closing checklist and ensure revenue accounting team adheres to the same.</li> <li>Ensure proper calculation and recording of doubtful debts provision on monthly basis in compliance with applicable financial policies and procedures.</li> <li>Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes.</li> <li>Review and approve all tenants’ statement of account as and when required.</li> <li>Review all tenants’ refunds ensuring compliance with lease agreements and the company’s financial policies and procedures.</li> <li>Provide required assistance in implementation of new financial systems, interfaces, and/or system improvement as well as similar initiatives.</li> <li>Manage, guide and mentor the team reporting into and take full responsibility in identifying potential talent and timely supporting professional development.</li> <li>Review ECL monthly report and the misstatement figures before sharing it with the BU.</li> <li>Lead by example – strive to create an honest and open work environment where individuals collaborate/support each other as a team and are passionate to achieve a common business objective.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Accor Hotels & Resorts</p> <p>We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.</p> <h4>Job description</h4> <p>Reporting to the General Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, bar, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.</p> <p>Responsibilities include:</p> <ul> <li>Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service</li> <li>Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction</li> <li>Ensuring the smooth running of conferences and events</li> <li>Rostering, coaching, cost control, inventory management and preparing reports for senior management</li> </ul> <p>If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.</p> <h4>Qualifications</h4> <ul> <li>Demonstrated leadership and problem-solving skills and excellent written and verbal communication</li> <li>Ability to lead, motivate and develop a diverse team</li> <li>Availability to work varied shifts including early mornings, evenings, weekends and public holidays</li> <li>Current Responsible Service of Alcohol and Food Handler qualifications</li> <li>Knowledge of H+L point of sale system would be an advantage</li> <li>Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.</li> <li>As this is a full-time position, you must have full working rights in Australia. We are unable to provide sponsorship for this role.</li> </ul> <h4>Additional information</h4> <ul> <li>At least 2 years of experience in the same position in five-star hotels and international hotel chains</li> <li>Must have spent at least 3 years in the same job in an international hotel chain</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports the General Manager and his/her team by assisting on administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the administrative assistance, clerical services, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Providing Documentation and Reporting Support<br>• Assists managers in preparation of various reports and presentations.<br>• Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed.<br>• Makes new files, maintains existing files.<br>• Maintains giveaway/donation files and assists in making reservations.<br>• Provides administrative support to manager/s and department.<br>Supporting Correspondence&nbsp;<br>• Composes, produces and signs correspondence on routine matters.<br>• Produces and distributes correspondence as required.<br>• Answers department phones.<br>• Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.<br>• Sorts and distributes mail.<br>Providing Exceptional Customer Service<br>• Providing services that are above and beyond for customer satisfaction and retention.<br>• Ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Attends meetings and communicates with executive and peers as an effort to improve quality of service.<br>Additional Responsibilities<br>• Ensures VIP amenity requests from GM/DOPS are handled in timely manner.<br>• Signs for managers and release, with specific permission.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities.<br>• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400</span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At <strong>voco Cairo Arabella Plaza</strong>, the very first voco in Egypt, we believe that exceptional dining experiences are created through outstanding leadership, passionate teams, and memorable guest service.</span></span></p><br><p><span><span>We are seeking an experienced, guest-focused, and dynamic <strong>Restaurant Manager</strong> to lead our speciality restaurant operations and deliver exceptional dining experiences that reflect the unique voco personality and IHG service standards.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different at IHG, but you'll mostly be:</span></span></p><br><ul><li><span><span>Managing the day-to-day operations of the speciality restaurant, ensuring smooth and efficient service.</span></span></li><li><span><span>Leading, coaching, and developing the restaurant team to deliver exceptional guest experiences.</span></span></li><li><span><span>Maintaining the highest standards of food quality, service, cleanliness, and hygiene in line with IHG brand standards.</span></span></li><li><span><span>Monitoring guest satisfaction, responding promptly to feedback, and implementing continuous improvements.</span></span></li><li><span><span>Driving restaurant sales through effective upselling, promotions, and guest engagement initiatives.</span></span></li><li><span><span>Controlling operating expenses, inventory, and beverage costs while minimizing waste.</span></span></li><li><span><span>Working closely with the Kitchen, Events, Sales, and Marketing teams to deliver successful promotions and special events.</span></span></li><li><span><span>Ensuring compliance with health, safety, food safety, and licensing regulations.</span></span></li><li><span><span>Conducting regular training sessions to enhance product knowledge, service skills, and guest engagement.</span></span></li><li><span><span>Taking full responsibility for the evening operations and all night events hosted at the specialty restaurant, ensuring seamless execution, exceptional guest experiences, and effective coordination with all operational departments.</span></span><br>&nbsp;</li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in hospitality management, Hotel Management, or a related field is preferred.</span></span></li><li><span><span>Minimum of 3–5 years' experience in a Restaurant Manager or Assistant Restaurant Manager role within a luxury/ upscale hotel.</span></span></li><li><span><span>Strong leadership, coaching, and team development skills.</span></span></li><li><span><span>Excellent knowledge of Food &amp; Beverage operations, financial management, and cost control.</span></span></li><li><span><span>Strong guest service mindset with excellent problem-solving abilities.</span></span></li><li><span><span>Ability to work in a fast-paced environment while maintaining attention to detail.</span></span></li><li><span><span>Excellent communication skills in both English and Arabic.</span></span><br>&nbsp;</li></ul><p><span><span><strong>What We Offer:</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span><strong>So, join us and you’ll become part of our ever-growing global family.</strong></span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Diaspora trips to Egypt are one of the most powerful ways for supporters to experience Coptic Orphans' work firsthand, and the organization intends to grow them significantly. The Diaspora Trips Manager exists to ensure these trips are consistently delivered seamlessly, on schedule, and in line with program objectives. Because they depend on coordinated input from many departments, the role serves as the single coordination point that plans each trip end-to-end and keeps every contributing function aligned - carrying the cross-departmental load so that trips reliably achieve their purpose without straining the teams that support them. Essential Functions and Responsibilities Trip Planning &amp; Logistics Translate the trip owner's needs into a complete trip plan including objectives, dates, itineraries, and on-the-ground schedule. Arrange the core logistics - transportation, accommodation, meals, and on-site requirements - coordinating with Facilities for vehicles and drivers (per the Corporate Vehicle Policy) and with Procurement where purchasing is involved, keeping within the approved budget. Maintain a master trip calendar and ensure all relevant stakeholders are briefed well in advance of each trip. Identify logistical risks early and build contingencies so problems are planned for before they can affect a trip. Cross-Departmental Coordination Serve as the single focal point on the Egypt side for every department contributing to a trip, keeping each one clear on what is needed and by when, and making the routine coordination calls that keep a trip moving. Coordinate the scheduling of program activities including Not Alone child home visits, Representative (Rep) meetings, Valuable Girl site visits, and others, with the respective program manager. Manage the permissions each trip requires: church permissions for clergy involvement including meetings with bishops or other church representatives through the Church Affairs function, and government permissions through the Strategic Engagement function. Bring all departmental inputs into a single coherent trip plan, track delivery against it, and escalate to the Diaspora Engagement Director where alignment, significant decisions, or trade-offs are needed. On-the-Ground Execution Act as the on-site point of contact throughout each trip, coordinating logistics in real time, keeping the day running to plan, and resolving routine issues as they arise. Keep participants clearly and promptly informed of schedules, locations, and what to expect, and respond to their needs on the ground. Keep contributing departments aligned as the trip unfolds, and escalate anything affecting safety, the schedule, or trip objectives to the Diaspora Engagement Director without delay. Hold booked vendors and suppliers - hotels, transport providers, drivers, and caterers - to what was agreed throughout the trip, addressing any shortfall and arranging alternatives on the spot. Closeout, Reporting &amp; Continuous Improvement Close out each trip cleanly, reconcile and settle vendor accounts, and submit trip expenses in line with organizational financial policies. Maintain complete records for each trip - itineraries, vendor details, permissions, and post-trip notes - kept as a reference for future trips. Submit a trip summary report to the Diaspora Engagement Director after each trip, covering outcomes, issues encountered, and recommendations for improvement. Develop and maintain a standard trip "playbook" - templates, checklists, and SOPs for planning and delivering trips - so each trip runs consistently rather than starting from scratch. Review what worked and what didn't across trips and improve the standard process over time as the trips function scales. Travel and Working requirements Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Travel within Egypt may reach as much as 40% of the time, during trip periods. Working outside official hours and on weekends may be required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Event Management, or a related discipline).</li><li>5 7 years of experience in logistics, event or program coordination, or operations, preferably in an NGO or mission-driven context.</li><li>Demonstrated ability to coordinate cross-functional work and keep multiple teams aligned without direct authority - through influence, clear communication, and reliable follow-through.</li><li>Strong organizational and planning skills, with the ability to juggle many moving parts and stay composed under pressure.</li><li>Strong written and verbal communication skills in both Arabic and English.</li><li>Familiarity with the Coptic community and church structures is a significant asset.</li><li>Proficiency in Microsoft Office; experience with project-management or scheduling tools is preferred.</li></ul><p></p></section>