وظائف محلل مالي في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital &amp; IT Delivery organisation during a period of significant transformation and change. This role partners closely with Delivery teams, PMO Leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p><br><br><br><b>What you’ll do</b> <br><p>Collaborate with the Value &amp; Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.<br>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.<br>Ensure project management processes, controls, and governance standards are consistently applied and optimised.<br>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.<br>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.<br>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.<br>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.<br>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.<br>Partner with the PMO &amp; Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.<br>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.<br>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.<br>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.<br>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.<br>Produce weekly performance, health, and governance reports for senior management stakeholders.<br>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.<br>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</p><br><br><br><b>Who you are</b> <br><p>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.<br>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.<br>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.<br>Highly organised and capable of managing multiple priorities simultaneously.<br>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.<br>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.<br>Experience in financial reporting, tracking, and maintenance.<br>Understanding of project management methodologies and governance frameworks.<br>Knowledge of Waterfall delivery methodologies is desirable.<br>Familiarity with SAFe concepts and principles is desirable.<br>Advanced Microsoft Excel skills.<br>Experience with Power BI, automation tools, or reporting technologies is advantageous.<br>Strong attention to detail and commitment to maintaining high-quality project governance standards.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to work within a large-scale Digital &amp; IT transformation environment.<br>Exposure to enterprise project and programme governance practices.<br>Experience partnering with senior stakeholders and delivery leadership teams.<br>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.<br>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.<br>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced PMO governance and assurance practices.<br>Portfolio, programme, and project reporting techniques.<br>Financial management and forecasting within transformation programmes.<br>Resource and capacity planning methodologies.<br>Stakeholder management and executive reporting skills.<br>Data analysis, performance measurement, and trend identification.<br>Delivery framework optimisation and continuous improvement techniques.<br>Practical application of hybrid delivery methodologies and SAFe principles.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect</li> </ul> <br><br><br><br> </div>

Position Overview The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, Social Media or other channels) toidentify and suggest opportunities for improvement within the project&#39;s processes in order to help TPmeet our client’s expectations and increase our end user’s, OCEs and client’s satisfaction.<br>Key Responsibilities(may perform other duties as requested, not specifically addressed in this document) Maintain independence and objectivity while evaluating and assessing OCEs quality performance. Ensuring independence in Quality Assurance (QA) evaluations of Operations Customer Experts (OCEs) iscrucial to maintaining fairness, accuracy, and credibility. Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences, by adhering to thefollowing principles: Avoid Conflicts of Interest: QA analysts should not evaluate Operations Customer Experts theysupervise or work closely with to prevent biased assessments. Objective Oversight: Ensure QA analysts do not have personal or professional relationships withthe Operations Customer Experts being evaluated. If this is the case, the evaluations must beperformed by another Quality Assurance Analyst. Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensureconsistent interpretation and application of evaluation criteria. Detailed Evaluations: QA analysts must clearly document the rationale for each score, providingspecific evidence from the call or interaction to support their assessments. Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performedby Operations Supervisors to verify accuracy, consistency, and adherence to established QAguidelines. This helps identify and correct potential biases or discrepancies in their assessments. Findings/identification that allow the improvement of OCEs - Operations Customer Experts andoperational results.<br> Consistency. Identify risks in the projects and suggest ways of internal control to mitigate the associated risks. Identify potential fraud and security-related issues: short calls, authentication, tools, sales,referrals. Provide valuable information about the project to the Quality Assurance Assistance Manager. Deliver productivity. Identify training needs. Reporting of nonconforming situations; End Customers support through calls (inbound andoutbound) and other channels (chat, email, click to call, back office...). Interaction with other departments in order to improve or maximize results. Be an active part in the processes of continuous improvement, proposing methods ofimprovement and innovation across the department and the company (producing fresh andimaginative ideas and solutions). Ensure all TP processes, procedures and policies are fulfilled.<br>Required Qualifications Education and specific Training: Bachelor’s degree or Graduate (preferentially). Fluency in German and English. Work Experience: 2 years of experience in Contact Center.<br>Soft Skills & Other Requirements Technical Skills Hiring Requirements: Working knowledge of Microsoft Office Suite (Excel, Word, Power Point). Understands contact center business and trends. Analytical skills and proactive reporting insights. Skills to be trained: Client Product Training; Use of production tools. Use of phone - email System. Use of BMS System. Competencies and specific skills: Achievement oriented. Communication skills. Customer oriented. Diversity orientation. Judgment.

<p><strong>Position Purpose</strong></p><p><br></p><p>The <strong>Junior WFM Scheduling Analyst</strong> manages and optimizes work schedules for Operations Customer Experts. Because contact center workflows fluctuate daily and weekly, the role ensures the right employees with the right skills are scheduled at the right times and locations. The primary goal is balancing <strong>operational service levels/productivity</strong> with <strong>employee satisfaction</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Scheduling &amp; Capacity Allocation:</strong></p><ul><li><strong>Automatic Schedule Allocation:</strong> Assign schedules to frontline agents to meet Service Level Agreements (SLAs), comply with labor laws, and optimize resources.</li><li><strong>Requirements Analysis:</strong> Determine staffing needs for each project, queue, or workplace.</li><li><strong>Schedule Creation &amp; Validation:</strong> Build, validate, and adjust recurring schedules, managing real-time and planned deviations.</li></ul><p><br></p><p><strong>Collaboration &amp; Training Support:</strong></p><ul><li><strong>Manager Interaction:</strong> Discuss shift plans and working hours directly with operational managers.</li><li><strong>Training Logistics:</strong> Schedule employees for initial onboarding or skill-upskilling sessions when new projects or tool updates require new knowledge.</li><li><strong>Cross-Departmental Coordination:</strong> Partner with other teams to drive project performance and operational results.</li></ul><p>Database Maintenance &amp; Process Improvement</p><ul><li><strong>Database Updates:</strong> Keep WFM databases updated with agent skills, availability, and profile information.</li><li><strong>Continuous Improvement:</strong> Suggest imaginative, innovative ideas to optimize WFM workflows and departmental processes.</li><li><strong>Compliance:</strong> Promptly report any policy or procedural infractions to Teleperformance Management.</li></ul><p><br></p><p><strong>Required Qualifications &amp; Skills</strong></p><p><br></p><p><strong>Category Requirements</strong></p><p><br></p><p><strong>Education</strong></p><p>Higher Education Degree preferred</p><p><br></p><p><strong>Languages</strong></p><p>Fluent in English</p><p><br></p><p><strong>Experience</strong></p><p>Up to 2 years as Scheduling Analyst in Contact Centers, Shared Services for international markets, or related industries.</p><p><br></p><p><strong>Technical Skills</strong></p><p><br></p><p>Proficient in Microsoft Office Suite (<strong>Advanced/Highly skilled in MS Excel</strong>)</p><p><br></p><p><strong>Core Competencies</strong></p><p><br></p><p>Analytical Thinking, Planning &amp; Organizing, Problem Solving, Time Management, Flexibility</p><p>Decision-Making Authority</p><ul><li><strong>Decisions Expected:</strong> Escalating any operational issues or scheduling anomalies that impact project performance directly to the WFM Assistant Manager.</li><li><strong>Recommendations Expected:</strong> Proposing continuous process improvements and creative solutions to workplace scheduling challenges.</li></ul><p><br></p>

We are hiring a Business Analyst for an established Egyptian agribusiness group. The group delivers integrated agricultural solutions across the value chain, with operations spanning modern farming, greenhouse and irrigation solutions, agricultural inputs, post-harvest handling, and technical services. It supports commercial farms and agricultural projects through practical field expertise and technology-driven solutions that enhance productivity, quality, and resource efficiency.<br>???? Location: El Obour Industrial Zone, Cairo<br>Key Responsibilities:Analyse business performance across departments and identify improvement opportunities. Develop and maintain dashboards, reports, and KPI tracking tools. Translate data into actionable business insights and conduct root cause analysis. Review and optimize business processes, workflows, and operational efficiency. Support automation and digital transformation initiatives. Assist with business planning, budgeting, forecasting, and feasibility studies. Conduct market and industry research, preferably within the agriculture sector. Collaborate with stakeholders, gather business requirements, and present recommendations to management. Ensure data accuracy, integrity, and governance standards.<br>Requirements:<br>3 to 5 years of experience in Business Analysis or a similar role. Experience in agriculture, agribusiness, or supply chain industries is preferred. Advanced proficiency in Excel, BI tools, and ERP systems (SAP is a plus). Strong analytical, reporting, and problem-solving skills. Strong understanding of business processes and financial metrics.

We are looking for a local Egypt-based PPO & Business Analyst to lead end‑to‑end delivery for our banking chatbot initiative. The ideal candidate will have strong experience in product delivery, requirements gathering, stakeholder management, and a solid understanding of the banking domain. Experience working on chatbots or conversational AI is a strong advantage.<br>Key Responsibilities Drive product planning, prioritization, and delivery for the banking chatbot across the Egypt region. Conduct requirement gathering, user-story documentation, and alignment with business and technology teams. Perform data and trend analysis to identify opportunities for chatbot enhancement and optimization. Collaborate closely with local business stakeholders, operations, compliance, and technology teams. Lead cross-functional meetings and present progress, risks, and insights to senior leadership. Ensure all deliverables meet banking regulatory requirements and follow regional norms. Support continuous improvement by monitoring chatbot performance, gaps, and customer experience insights.<br>Required Skills & Qualifications3–7 years of experience in product ownership, business analysis, or similar roles. Strong banking domain knowledge—retail, digital banking, customer journeys, and operations. Experience in chatbot platforms, conversational AI, or digital CX is an added advantage. Excellent skills in stakeholder management, communication, and presentation. Ability to analyze large data sets and extract actionable insights. Must be a local Egyptian candidate, familiar with local banking behaviors and customer expectations.

Compliance Analysts provides independent, reasonable objective assurance and recommendations to add value and improve operational controls. The Compliance Analyst is expected to constructively work with Operations, Client Service, and other departments, conduct reviews and recommendations on internal controls across the organization. Monitoring of calls for compliance purposes; targets may vary as directed by management Daily/weekly/monthly reports and other communication materials to highlight quality/compliance metric performance achievements and identify areas of opportunities with risks Input data pertinent to quality and compliance measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance. Support compliance monitoring solutions, identify risks and report them appropriately Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross-functional areas where needed to help determine compliance needs and provide recommendations on continual process improvement. Identify and report any required training issues to department management and trainers. Take an active part in the evolution of the attribute document Identify changes that need to be made to our evaluation tool Create and update standards as appropriate Create scripting and resources for agents when requested or needed Provide in-depth comments on evaluations for manager coaching Train new members that join our team Follow up with issues identified to ensure they are resolved Contributes to Compliance scorecard evaluations used in monthly, quarterly, and annual performance reviews. Team Accountability - weekly progress report with action items Attend and actively participate in weekly calibration and facilitation on a rotational basis Compliance Orientation for New Hires - as needed Compliance Orientation for Cross Skilling of agents - as needed Perform other duties and special projects as assigned to monitor compliance and fraud activities. Minimum 1-year previous experience as a Compliance and/or Risk Analyst or similar role conducting reviews of calls and/or internal controls (for External). Experience in healthcare BPO work is an advantage. Intermediate knowledge in MS Office especially MS Excel Knowledge of system/data vulnerabilities, preferred Some knowledge of regulatory environments and requirements, preferred Strong interpersonal communication skills Effective oral and written communication skills Team-oriented and Self-motivated Performance-oriented and Results - Oriented

<p><h4>Job Description</h4> <p><strong>•</strong> Responsible for documenting findings and preparing reports for the retail department<br> <strong>•</strong> Analyze the retail sales data, targets, and achievements<br> <strong>•</strong> Use statistical methods to analyze information and develop solutions to business problems and sales targets<br> <strong>•</strong> Compile daily, weekly, and monthly sales and inventory reports<br> <strong>•</strong> Identify and present new and current sales trends<br> <strong>•</strong> Recommend new processes and procedures to enhance operations</p> <h4>Skills Description</h4> <p><strong>•</strong> Bachelor’s degree in business administration or a related field<br> <strong>•</strong> 1+ years of experience as an operations administrator analyst or in a similar position<br> <strong>•</strong> Good knowledge of the retail industry<br> <strong>•</strong> Proficiency in Microsoft Office and Excel<br> <strong>•</strong> Excellent analytical skills<br> <strong>•</strong> Result orientation<br> <strong>•</strong> Operational awareness<br> <strong>•</strong> Building networks<br> <strong>•</strong> Coaching and mentoring<br> <strong>•</strong> Customer centricity</p></p><p></p>

Role: Data Analyst (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking a Subject Matter Expert – Data & Statistical Chart Analysis (AI Benchmark) to work on a Full-Time basis. The role involves evaluating and interpreting statistical data and visual representations to assess AI performance benchmarks across diverse models and datasets. You will analyze trends, anomalies, and correlations to ensure accuracy and reliability in benchmarking results.<br>Key Responsibilities:• Evaluate and interpret statistical data and visual representations to assess AI performance benchmarks• Analyze trends, anomalies, and correlations in AI benchmarking datasets• Validate data integrity and consistency across benchmarking reports• Collaborate with cross-functional teams to refine benchmarking methodologies• Document findings and present insights to stakeholders<br>Required Skills & Qualifications:• Experience in data analysis with a focus on statistical methodologies• Proficiency in interpreting complex charts, graphs, and statistical reports• Familiarity with AI model performance metrics and benchmarking frameworks• Strong analytical and problem-solving skills• Ability to communicate technical findings to non-technical audiences<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the advancement of AI benchmarking standards. The position requires meticulous attention to detail and a commitment to maintaining high standards in data analysis.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role Objectives: The Tax Analyst ensures tax compliance, accurate tax reporting, and effective tax risk management across the organization. The role supports the company’s financial and operational objectives by managing tax processes, monitoring regulatory changes, improving tax controls, and collaborating with internal and external stakeholders to ensure compliance with applicable tax laws and regulations. Roles & Responsibilities: ● Prepare periodic tax compliance submissions and ensure accuracy and timeliness.● Coordinate with the accounting team to ensure proper documentation and reporting of tax-related items. VAT,● WHT, salary tax, monthly submissions to the tax authority and yearly tax return submission.● Implement plans for remediation of any tax-related issues.● Monitor changes in tax legislation and evaluate their impact on the company.● Prepare tax audit files and respond to inquiries from tax authorities.● Work closely with finance, legal, and other departments to support business initiatives.● Develops knowledge with local tax laws and regulations, alignment with policies and governance, including● adequate tax review process and training. Required Education, Knowledge, And Skills: ● Bachelor’s degree in Finance, Accounting, and Business Administration.● 1+ years of experience in a similar position or accounting firm.● Fluency in English and Arabic Languages.● Experience in managing tax authorities, external consultants, and multiple stakeholders’ requirements.● Ability to work in a complex environment.● Strong written and verbal communication skills and the ability to clearly present financial and tax information.● Strong knowledge of local tax laws and regulations.● Excellent analytical, Problem-solving, and Organizational skills.● Odoo experience is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Quality Analyst</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The&nbsp;<strong>Quality Analyst</strong>&nbsp;will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.</p><br><p><strong>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>1-2+ years of Quality Analyst/Customer Experience monitoring experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools&nbsp;experience&nbsp;(Sabre/Amadeus/ADX)</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivated</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Are you a passionate <strong>Data Analyst</strong> ready to transform raw data into actionable insights? We are seeking an experienced professional to join our dynamic IT/Software Development team in the vibrant city of <strong>Alexandria, Egypt</strong>. This is a unique opportunity to leverage your analytical prowess in a <strong>hybrid work environment</strong>, blending the best of office collaboration and remote flexibility.</p><p><strong>Overview:</strong> As a Data Analyst, you will be at the forefront of understanding complex datasets, identifying trends, and providing crucial recommendations that drive strategic business decisions. You'll work within a supportive team committed to innovation and excellence, making a tangible impact on our projects and products.</p><ul><li><strong>Responsibilities:</strong></li><li>Perform comprehensive data analysis to identify patterns, anomalies, and opportunities for improvement.</li><li>Design, develop, and maintain robust dashboards and reports to visualize key performance indicators.</li><li>Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.</li><li>Utilize statistical methods to interpret data and present findings clearly and concisely to stakeholders.</li><li>Ensure data integrity and accuracy across various systems.</li><li>Contribute to the continuous improvement of data collection, analysis, and reporting processes.</li></ul><ul><li><strong>Skills & Technologies:</strong></li><li>You will be expected to bring strong skills in <strong>Computer Science</strong> principles, a deep understanding of <strong>Data Analysis</strong> methodologies, and a solid background in <strong>Information Technology (IT)</strong>. Proficiency in tools like <strong>SQL</strong> and programming languages such as <strong>Python</strong> is crucial. Experience with <strong>Data Visualization</strong> tools and <strong>Statistical Analysis</strong> techniques will be highly valued.</li></ul><ul><li><strong>Growth Opportunities:</strong></li><li>We are committed to your professional development. You'll have access to cutting-edge technologies and continuous learning opportunities to expand your expertise in areas like advanced analytics, machine learning, and big data platforms. Grow your career within a company that values innovation and personal advancement.</li></ul><ul><li><strong>Team & Culture:</strong></li><li>Join a collaborative and inclusive team where your ideas are heard, and your contributions are celebrated. Our culture fosters creativity, problem-solving, and a shared passion for technology. We believe in empowering our employees to achieve their full potential while maintaining a healthy work-life balance.</li></ul><ul><li><strong>Impact:</strong></li><li>Your work will directly influence product development, operational efficiency, and strategic planning. You'll play a pivotal role in shaping our data-driven future, helping us make smarter decisions and deliver exceptional value to our users.</li></ul><p><strong>Requirements</strong></p><ul><li>Are you ready to elevate your career and make a significant impact? We are seeking an <strong>Experienced Data Analyst</strong> with a passion for data-driven insights.</li><li><strong>Required Skills:</strong> We're looking for individuals with a strong foundation in <strong>Computer Science</strong>, proven expertise in <strong>Data Analysis</strong>, and a solid understanding of <strong>Information Technology (IT)</strong>. Essential skills include proficiency in <strong>SQL</strong> for querying and manipulating data, strong command of <strong>Python</strong> for data processing and analysis, experience with <strong>Data Visualization</strong> tools, and a solid grasp of <strong>Statistical Analysis</strong>. Knowledge of <strong>Database Management</strong>, <strong>ETL</strong> processes, and fundamental <strong>Machine Learning</strong> concepts will set you apart. Beyond technical prowess, excellent <strong>Problem Solving</strong>, <strong>Communication</strong>, and <strong>Critical Thinking</strong> abilities are paramount.</li><li><strong>Experience Requirements:</strong> Candidates should possess between <strong>3 to 7 years of relevant professional experience</strong> in data analysis or a related IT field.</li><li><strong>Career Level Expectations:</strong> This role is ideal for an <strong>Experienced</strong> professional eager to take on significant challenges and contribute to high-impact projects.</li></ul>

Business Analyst Employment Type Full-Time<br>Job Purpose<br>The Business Analyst is responsible for bridging the gap between business needs and technology solutions. The role involves gathering, analyzing, documenting, and managing business and system requirements throughout the Software Development Life Cycle (SDLC).<br>The Business Analyst works closely with clients, business stakeholders, Product Owners, Project Managers, UI/UX Designers, Developers, QA Engineers, and other technical teams to ensure that requirements are clearly understood, properly documented, technically feasible, and successfully translated into high-quality software solutions.<br>Key Responsibilities1. Business & Requirements Analysis Gather and analyze business requirements from clients, users, and stakeholders through meetings, interviews, workshops, and document analysis. Understand business objectives, operational processes, customer needs, problems, and improvement opportunities. Analyze existing processes and systems and identify gaps, inefficiencies, risks, and areas for improvement. Define and document As-Is and To-Be processes. Conduct Gap Analysis and Impact Analysis. Translate business needs into clear, structured, and actionable functional requirements. Identify functional and non-functional requirements. Define business rules, validations, workflows, user roles, permissions, and expected system behavior. Ensure requirements are complete, consistent, measurable, feasible, and testable. Identify assumptions, dependencies, constraints, and risks related to requirements.2. Requirements Documentation Prepare and maintain professional requirements documentation. Develop Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and/or Software Requirements Specifications (SRS) as required. Create detailed User Stories and clear Acceptance Criteria. Prepare Use Cases, business scenarios, process flows, and workflow diagrams. Document business rules, data requirements, system behavior, and integration requirements. Maintain requirements traceability throughout the project lifecycle. Keep all documentation updated following approved changes.3. User Stories & Product Backlog Convert business requirements into clear and actionable User Stories. Define acceptance criteria covering functional and business scenarios. Identify dependencies and relationships between requirements. Work with Product Owners and Product Managers to refine, prioritize, and maintain the Product Backlog. Participate in Backlog Refinement and ensure User Stories are sufficiently detailed before development. Clarify requirements and business rules for Development and QA teams. Review completed features against approved requirements and acceptance criteria. Support prioritization of features based on business value, customer needs, and project priorities.4. Agile & Scrum Participate in Agile/Scrum ceremonies including:Sprint Planning Daily Stand-ups Backlog Refinement Sprint Review Sprint Retrospective Provide business and functional clarification throughout development. Support the Scrum Master and Product Owner in maintaining an organized and actionable backlog. Identify and escalate requirement-related blockers. Contribute to continuous improvement of the product development and requirements management process.5. Business Process Analysis Analyze and document business workflows and operational procedures. Identify bottlenecks, duplicated activities, manual processes, and inefficiencies. Design optimized To-Be processes aligned with business objectives. Create process maps and workflow diagrams using appropriate tools and methodologies such as BPMN. Assess the impact of proposed software solutions on existing business processes.6. Software & System Analysis Analyze software requirements from both business and functional perspectives. Develop a strong understanding of system functionality and major software components. Understand system integrations, data flows, APIs, and dependencies at a functional level. Define integration requirements, data inputs/outputs, validations, and expected behavior. Understand basic database concepts and data relationships. Use SQL when required for data validation, investigation, and analysis. Collaborate with Developers, Technical Leads, and Architects to clarify functional requirements. Ensure business requirements are technically understandable and aligned with the proposed solution.7. UI/UX Collaboration Work closely with UI/UX Designers to translate business requirements into effective user experiences. Review wireframes, prototypes, user journeys, and designs against business requirements. Ensure all required user actions, scenarios, validations, and business rules are reflected in the design. Provide functional clarification to UI/UX teams. Identify missing or unclear scenarios before development.8. Quality Assurance & UATWork closely with QA Engineers throughout the testing lifecycle. Ensure requirements and Acceptance Criteria provide sufficient information for test-case development. Review test scenarios against approved requirements. Support QA teams in understanding expected system behavior. Analyze requirement-related defects and clarify whether issues are defects, requirement gaps, or change requests. Support User Acceptance Testing (UAT). Coordinate with business stakeholders during UAT. Review UAT feedback and coordinate required changes with relevant teams. Verify that delivered functionality meets approved requirements.9. Client & Stakeholder Management Act as a communication bridge between business stakeholders and technical teams. Conduct requirements workshops and discovery sessions with clients. Understand and manage stakeholder expectations. Communicate complex technical concepts in clear business language. Resolve requirement conflicts, gaps, and ambiguities through structured analysis and stakeholder discussions. Obtain clarification, confirmation, and approval of requirements when required. Maintain effective professional relationships with clients and internal stakeholders.10. Change & Scope Management Identify, document, and assess changes to approved requirements. Perform impact analysis on scope, timeline, resources, cost, functionality, and dependencies. Coordinate Change Requests with Product, Project Management, and technical teams. Identify and escalate unauthorized scope changes. Maintain records of approved and rejected changes. Update User Stories and related documentation following approved changes.11. Data Analysis & Reporting Analyze business and operational data to support decision-making. Identify trends, issues, anomalies, and improvement opportunities. Define requirements for reports, dashboards, KPIs, and business metrics. Validate system reports against approved business requirements. Work with technical teams to clarify reporting logic and calculations. Use Excel, SQL, or other analytical tools when required.12. Documentation & Knowledge Management<br>Maintain accurate and up-to-date project documentation, including:<br>BRD / FRD / SRSUser Stories Acceptance Criteria Use Cases Business Rules Process Flows Data Requirements UAT Documentation Change Requests Requirements Traceability<br>Ensure that documentation accurately reflects the current product and is accessible to relevant stakeholders.<br>Qualifications & Experience Bachelor's degree in Business Administration, Information Systems, Computer Science, Software Engineering, Engineering, MIS, or a related field.3–5 years of proven experience as a Business Analyst, preferably within a software development company, technology company, Saa S environment, or digital transformation project. Strong experience in software requirements gathering, analysis, and documentation. Practical experience working with Agile/Scrum development teams. Experience working directly with Developers, QA Engineers, Product Owners, and business stakeholders. Client-facing requirements-gathering experience is highly preferred. Technical Skills Business Analysis Requirements Gathering & Analysis Business Process Analysis Gap Analysis Root Cause Analysis Impact Analysis As-Is / To-Be Analysis Business Rules Process Optimization Stakeholder Analysis Requirements Engineering Functional & Non-Functional Requirements User Stories Acceptance Criteria Use Cases Requirements Traceability Requirements Prioritization Change Management Agile & Product Agile Methodologies Scrum Product Backlog Sprint Planning Backlog Refinement MVP Concepts Product Requirements Software & Technical Knowledge SDLCWeb & Mobile Applications Basic Software Architecture Understanding APIs & System Integrations Data Flow Database Concepts Basic to Intermediate SQLFunctional Testing & UATModeling & Documentation BPMNUMLUse Case Diagrams Activity Diagrams Process Flow Diagrams User Flows Wireframes Tools<br>Experience with the following tools is preferred:<br>Jira Confluence Microsoft Excel Microsoft Word Microsoft Visio Draw.io Lucidchart Figma Postman SQL Tools Soft Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Strong attention to detail. Excellent documentation and presentation skills. Strong stakeholder management capabilities. Ability to understand complex business problems and translate them into software requirements. Strong negotiation and conflict-resolution skills. Excellent organization and time-management skills. Ability to manage multiple projects and priorities. Proactive, structured, and solution-oriented mindset. Ability to work independently and within cross-functional teams. Strong customer and business-oriented approach. Ability to work effectively under pressure and meet deadlines. Preferred Certifications<br>The following certifications are considered an advantage:<br>IIBA – ECBA / CCBA / CBAPPMI-PBACertified Scrum Product Owner (CSPO) Professional Scrum Product Owner (PSPO) Other recognized Business Analysis, Agile, or Product Management certifications.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><b>Internship Responsibilities</b><br>As a Business Analyst Intern, you will:<br><ul><li>Assist senior BAs in:<ul><li>Gathering and documenting requirementsfrom stakeholders</li><li>Preparing user stories and definingacceptance criteria</li><li>Documenting business processes usingflowcharts or diagrams</li></ul></li><li>Participate in Agile ceremonies,including:<ul><li>Sprint Planning</li><li>Backlog Grooming</li><li>Retrospectives</li></ul></li><li>Collaborate with:<ul><li>Development teams</li><li>QA teams</li><li>Product Owners</li></ul></li></ul><br><strong>Requirements</strong><br>Technical Knowledge &amp; Skills<br>Core Knowledge<br><ul><li>Understanding of Software Development LifeCycle (SDLC)</li><li>Familiarity with Agile/Scrum methodologies</li></ul><br>Analytical and Technical Skills<br><ul><li>Basic knowledge of:<ul><li>Requirements gathering techniques</li><li>Writing user stories and use cases</li><li>Process modeling (BPMN / UML)</li><li>Wireframing and prototyping tools</li></ul></li><li>Familiarity with tools such as:<ul><li>Jira, Trello, Confluence</li><li>Microsoft Excel, PowerPoint, Word</li></ul></li><li>Strong analytical thinking andproblem-solving capabilities</li></ul><br>Soft Skills Requirements<br><ul><li>Excellent communication and interpersonalskills</li><li>Strong attention to detail</li><li>High level of adaptability and eagernessto learn</li><li>Effective time management</li></ul><br>Education Requirements<br><ul><li>Bachelor's degree or final-year student inBusiness Information Systems, Computer Science, or Other relateddisciplines</li></ul><br><strong>Benefits</strong><br><b>Internship Outcomes</b><br>By the end of the internship, you are expected to:<br><ul><li>Demonstrate practical competency in corebusiness analysis activities</li><li>Gain end-to-end exposure to the softwaredevelopment lifecycle</li><li>Apply learned concepts in real-world BAtasks</li><li>Confidently contribute to businessanalysis workshops</li><li>Deliver a final capstone project thatincludes:<ul><li>Requirement documentation</li><li>Process diagrams</li><li>Presentation and communication offindings</li></ul></li></ul><br> </div>

<p>Position Overview</p><p>The WFM Analyst should guarantee the optimization, automation, and innovation of the processes as</p><p>well as the standardization of them.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Analyze historical data to provide insights and recommendations for improving workforce</p><p>efficiency.</p><p> Collaborate with operations, HR, and IT teams to implement WFM tools and strategies.</p><p> Identify and implement process improvements in workforce planning and resource utilization.</p><p> Provide training and support to teams on WFM systems and best practices.</p><p> Stay updated on industry trends, new WFM technologies, and best practices.</p><p> Driving continuous improvement in workforce planning processes.</p><p> Interact with other departments in order to improve or maximize the project(s) results.</p><p> Be an active part of the process of continuous improvement, proposing methods of</p><p>improvement and innovation across the department and the company (producing fresh and</p><p>imaginative ideas and solutions).</p><p> Communicate with any known infractions of the Corporate Policies and</p><p>procedures to Teleperformance Management immediately.</p><p><br></p><p>Required Qualifications</p><p>Education and specific Training</p><p> Higher Education Degree (preferential)</p><p> Fluency in English (minimum B2)</p><p>Work Experience</p><p> Up to two years of experience in project management and implementation.</p><p> Proficient in Excel, Word, and Outlook.</p><p> Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software</p><p>is a plus.</p><p><br></p><p> Experience managing Customer Experience Management operations (preference).</p><p> Proven experience coordinating between WFM and Operations teams.</p><p> Experience participating in customer meetings and independently presenting</p><p>during capacity planning or workforce review meetings.</p><p> Previous hands-on experience with Aspect / Alvaria WFM tools would be a</p><p>strong advantage.</p><p><br></p>

We are seeking a highly analytical and client-facing Senior WFM Analyst (Level 2) to act as the strategic bridge between our Workforce Management team, Operations, and key clients. This is not just a behind-the-scenes data role; you will own capacity planning discussions, lead workforce review meetings, and confidently present actionable staffing insights directly to our customers. Key Responsibilities Operations Bridge: Coordinate seamlessly between WFM and Operations teams to ensure optimal staffing, intraday execution, and performance alignment. Client Interface: Independently prepare for, participate in, and lead customer-facing meetings, presenting complex capacity planning scenarios and workforce reviews clearly. Data Analysis & Presentation: Leverage advanced data sets to forecast staffing needs, analyze variances, and build highly impactful presentations for operational leadership and clients. Strategic Guidance: Confidently guide operations and client stakeholders through scheduling changes, hiring requirements, and efficiency-driving strategies. What We Are Looking For Client-Facing Experience: A proven track record of independently leading capacity planning or workforce review meetings with clients. Communication Skills: English fluency (at least B1+) with strong presentation skills and the confidence to guide senior stakeholders. Technical Expertise: Advanced proficiency in Microsoft Excel (data analysis/modeling) and Power Point (building professional decks). WFM Tooling: Previous hands-on experience with Aspect / Alvaria WFM tools is a strong advantage. What We Offer We value our talent and provide a comprehensive benefits package to support your career and well-being:Work Flexibility: A structured, balanced hybrid work environment. Peace of Mind: Full medical, social, and life insurance coverage. Commute Made Easy: Dedicated company transportation provided.

Role Summary:<br>We are seeking an experienced Workforce Management Analyst who goes beyond basic forecasting and scheduling. You will act as a key liaison between internal operations, clients, and the WFM team, leading client presentations and driving cross-departmental coordination.<br>Key Responsibilities:<br>Client & Stakeholder Communication: Lead weekly client and operations meetings to present performance reviews, future capacity plans, and proactive action points using clear WFM terminology. Data Analysis & Insights: Analyze historical data to identify trends, improve shift efficiency, and optimize resource utilization. Cross-Functional Collaboration: Partner with HR, IT, and Operations to implement WFM strategies, software tools, and process improvements. Training & Mentorship: Guide and train team members on WFM systems, best practices, and new industry tools. Continuous Improvement: Proactively propose innovative solutions to optimize departmental operations and overall project results. Compliance: Ensure adherence to corporate policies and report any infractions to management promptly.<br>Requirements & Qualifications:<br>Education & Languages: Higher Education degree preferred. Fluent English (B2 level required); German language skills are a plus. Experience: Up to 2 years of experience in project management/implementation, ideally within customer experience (CX) operations.<br>WFM & Technical Skills:<br>Advanced proficiency in MS Office (Excel, Word, Outlook). Knowledge of WFM tools (Alvaria is a plus), SQL, or Business Intelligence (BI) software is a plus. Proven track record of independently leading capacity planning and performance reviews with clients. Core Competencies: Strong analytical thinking, strategic decision-making, clear communication, and goal-oriented problem-solving.<br>Work Model: Hybrid / Work from Home (Teleperformance One Katameya).

We are seeking a highly analytical and experienced Senior Policy Analyst to join our Africa team. In this role, you will monitor, analyze, and interpret complex policy and regulatory developments across key African markets. You will translate political and economic trends into actionable intelligence for our stakeholders. The ideal candidate possesses a unique blend of on-the-ground experience, rigorous analytical skills, and a deep understanding of how international finance and local politics intersect to shape policy outcomes.<br>Key Responsibilities Policy Assessment & Analysis: Follow legislative, regulatory, and political developments in African countries, assessing their potential impact on investment climates, trade, and development finance. Research & Reporting: Produce high-quality policy briefs and in-depth reports on topics such as public financial management, infrastructure financing, digital economy regulations, and energy transition policies. Stakeholder Engagement: Leverage your network to collect insights and build relationships with government officials, private sector leaders, and civil society organizations. Advisory Support: Provide strategic policy advice to support project development, risk assessment, and investment decisions. Qualifications Minimum 2 years of relevant experience in policy analysis, government relations, or economic research. Work experience as a staff member or consultant at African governmental organs or Embassies and Consulates of the US, Germany and France in Africa Deep, demonstrable knowledge of the political economy and policy landscape in at least one major African region (e.g., East Africa, West Africa, or Southern Africa). Experience living and working in the region is highly preferred. Exceptional written and verbal communication skills in English. Proficiency in French is an advantage

Position summary<br>The Senior Business Analyst and Project Manager is responsible for the end-to-end delivery of a multi-market Salesforce programme covering Sales Cloud and Marketing Cloud. The programme spans three markets, each with its own stakeholders, integration dependencies and go-live timeline.<br>The role combines business analysis and project management. The successful candidate will translate client requirements into clear, buildable specifications for the development team, and will own the delivery plan, risk management, dependency tracking and stakeholder reporting across all markets. The role acts as the primary point of coordination between the client, the agency team and the developers, and requires a high degree of structure, organisation and independence. Key responsibilities Business analysis Lead discovery and requirement workshops with client stakeholders and document outcomes to an agreed standard. Produce user stories and acceptance criteria that are complete, prioritised and ready for development. Maintain the functional scope for each market and ensure all changes are documented and traceable. Prepare UAT scripts, coordinate UAT execution with the client and manage defect triage through to closure. Define integration requirements between Salesforce and the client's ERP and middleware in collaboration with the technical leads. Project management Own and maintain the delivery plan across all three markets. Manage the RAID log and ensure risks, issues and decisions are raised early through the agreed governance. Produce weekly status reports for client and internal stakeholders. Track and manage client-side dependencies, including data readiness, third-party systems and approvals. Run the sprint and release cadence with the development team and ensure priorities are agreed ahead of each sprint. Manage change requests from identification through estimation and approval. Lead client conversations on scope, timeline and priorities within the agreed commercial framework. Skills and competencies Strong planning and organisational skills, with a track record of maintaining accurate delivery plans, backlogs and trackers across parallel workstreams. Highly structured working style, producing documentation and reporting that is clear, current and easy for others to pick up. Proven ability to work closely with development teams, translating business requirements into clear, buildable user stories and managing backlog priorities. Sound judgement on scope and feasibility, with the ability to align client expectations with what the team has sized and committed to. Strong stakeholder management skills, with the confidence to lead client discussions independently and to escalate through the correct channels. Clear written and verbal communication, with a disciplined approach to follow-up and closing actions. Qualifications and experience Essential Eight or more years in delivery roles, with a strong track record on Salesforce programmes. Hands-on delivery experience with Salesforce Sales Cloud. Marketing Cloud experience is a strong advantage. Experience managing mixed onshore and offshore development teams in an agile or hybrid setup. Experience delivering across multiple markets or entities simultaneously. Proficiency in Jira or an equivalent backlog and delivery tool, and in producing plans, RAID logs and status reports. Fluent written and spoken English.<br>Desirable Automotive or dealer network experience. Exposure to Mule Soft or similar integration middleware and ERP integrations. Salesforce certifications, for example Administrator, Business Analyst or Sales Cloud Consultant. Experience in an agency or consultancy environment with multiple client stakeholders.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><div><p><span><span>Are you interested in a Supply Chain career in P&G?</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard<span> </span><u>work processes</u><span> </span>and<span> </span><u>solutions</u><span> </span>for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane. </span></span><span><span> </span></span></p><p><span><span>In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>If this sounds exciting to you, read on!</span></span><span><span> </span></span><br /><span><span><i> </i></span></span></p><p><span><b><u><span>How Success Looks Like</span></u></b></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication & collaboration skills to support in delivering Service, Cash & Cost targets.</span></span><span><span> </span></span><br /><span><span> </span></span></p><p><b>WHAT YOU WILL BE DOING?</b></p><p><b>Responsibilities</b></p><ul><li><p><span>Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning</span></p></li><li><p><span>Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times</span></p></li><li><p><span>Deliver KPIs such as customer fill rate, Inventories and cost targets</span></p></li><li><p><span>Key interface between Stock replenishment, operations, and logistics</span></p></li><li><p><span>Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge</span></p></li><li><p><span>Manage projects that impact the supply chain, such as new product launches or capacity expansions</span></p></li><li><p><span>Participate in cross-functional teams to develop and implement continuous improvement initiatives</span></p></li></ul></div><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>What makes you the right fit:</b></p><ul><li><p>Bachelor’s degree holder with max. 0-3 years of relevant experience – <u><b>Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</b></u></p></li><li><p>Legally eligible to work in Egypt</p></li><li><p>Good analytical and problem-solving skills.</p></li><li><p>Having Highly developed interpersonal skills like communication and presentation skills.</p></li><li><p><span>Proficiency with Microsoft office tool suite (Excel, Word and Power point)</span></p></li><li><p><span>Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences</span></p></li><li><p><span>Effective working in a matrix organization and multi-level stakeholder management</span></p></li><li><p><span>Excellent problem-solving and analytical skills – and able to understand and interpret data.</span></p></li><li><p>Having programming/IT basic Knowledge</p></li><li><p>Having Supply chain knowledge.</p></li></ul><p></p><p><b><span>ABOUT US</span></b></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</span></p><p><span> </span></p><p><span>Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</span></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156324<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level