وظائف فني كمبيوتر في مصر

مطلوب *أوفيس بوي* للعمل في شركة انتاج فني بالتجمع الأول منطقه فيلات الامن العام – القاهرة الجديدة.<br><br>*المهام:*<br>تحضير المشروبات، نظافة وترتيب الشركة ، استقبال الضيوف ، والمساعدة في الأعمال اليومية، بالإضافة إلى *قضاء المشاوير الخارجية الخاصة بالشركة عند الحاجة*.<br><br>*الشروط:*<br>* خبرة سابقة في نفس الوظيفة.<br>* الأمانة والالتزام وحسن المظهر.<br>* معرفة جيدة بالمناطق والقدرة على تنفيذ المشاوير الخارجية.<br>* القدرة على التعامل مع الجهات الخارجية والموردين بشكل محترم.<br>* يُفضل السكن في التجمع أو مدينة نصر أو المناطق القريبة.<br>* التفرغ الكامل والقدرة على بدء العمل فورًا.<br><br>*الراتب:* يحدد حسب الخبرة + حوافز.<br><br><br>

Company Description MICA Academy is a Secondary Technological School affiliated with the Productivity and Vocational Training Department (PVTD), located in Giza. We provide industry-focused education for students aged 15–18, preparing them for careers in technology through hands-on training in Programming, Networking, Database Systems, Embedded Systems, Robotics, Artificial Intelligence, and IT Infrastructure. Role Description The Embedded Systems & AI Instructor will deliver in-person training sessions, lectures, and lab activities on embedded systems, microcontrollers, and applied artificial intelligence at MICA Academy’s campus in Al Jizah, Egypt. This full-time on-site role involves designing and updating course materials, creating practical projects, preparing assessments, and providing clear explanations of complex technical concepts. The instructor will guide learners through hands-on exercises, troubleshoot issues, and offer individual support to help them master both theoretical knowledge and practical skills. The role includes collaborating with other instructors to align curricula, participating in program improvement initiatives, and ensuring training outcomes meet academic and industry standards. The instructor may also contribute to workshops, bootcamps, and outreach activities that promote the academy’s programs and support learner success. Qualifications* Bachelor’s degree in Computer Science, Computer Engineering, Electronics, Mechatronics, Communication Engineering, or a related field.* Strong programming skills in C, C++, and Python.* Solid understanding of Object-Oriented Programming (OOP).* Good knowledge of Computer Architecture and Electronics Fundamentals.* Hands-on experience with Arduino and embedded systems development.* Knowledge of Python libraries including: * Num Py * Pandas * Matplotlib * Scikit-learn (sklearn)* Experience in Computer Vision using Open CV.* Ability to develop technical training materials, labs, and course content.* Excellent communication, presentation, and classroom management skills. Ability to design hands-on lab projects, manage classroom dynamics, and support diverse learners in an inclusive, non-discriminatory environment is expected.

Company Description TTEC is a global customer experience (CX) company that has partnered with leading brands for over 40 years to deliver exceptional customer support and engagement. The organization focuses on innovating CX solutions rather than traditional BPO services, using a combination of skilled customer service professionals and advanced AI technologies. TTEC designs and manages customer interactions across a wide range of functions, including customer care, technical support, sales, collections, and trust & safety. Team members join a dynamic environment that emphasizes customer satisfaction, continuous improvement, and performance excellence.<br>Role Description This full-time, on-site C1 English Speakers Customer Service Representative (CSR) role is based in Cairo, Egypt. The CSR will handle inbound and outbound customer interactions in English, respond to inquiries, resolve issues, and provide accurate information about products and services. Daily responsibilities include managing customer requests via phone, chat, or email, documenting interactions in company systems, and following established procedures to ensure timely and effective solutions. The role involves working rotational overnight shifts, maintaining high-quality service standards, meeting performance targets, and collaborating with supervisors and teammates to ensure a positive customer experience.<br>Qualifications<br> C1 or higher English language proficiency, with clear spoken and written communication skills. Strong customer service skills, including active listening, empathy, problem-solving, and conflict resolution. Comfort working rotational overnight shifts and maintaining reliability in attendance and punctuality. Basic computer literacy, including typing skills and familiarity with CRM or contact center systems. Ability to follow structured processes, adapt to changing requirements, and work effectively in a fast-paced environment. Previous experience in customer service, call centers, or related fields is an advantage but not mandatory. High school diploma or equivalent; post-secondary education is a plus. Demonstrated teamwork, professionalism, and commitment to delivering excellent customer experiences.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</p> <ul> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the Housekeeping Office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendants working in the restaurants, bars, rooms and ballrooms are responsible for vacuuming, shampooing and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the Emergency Response Teams.</li> <li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><p>1.Receive the model specification card from the packaging department through the direct manager, and view the model specifications in operation.<br>2.Install the saw weapon at the beginning of the shift work, and ensure its efficiency to avoid problems during operation.<br>3.Preparing the frame cart and ensuring its efficient operation.&nbsp;<br>4.Get cutting sizes from your live startup manager.<br>5.Start the cutting process according to the approved technical specifications, and measure the cutting accuracy at the beginning of operation to ensure the quality and accuracy of the cutting process during the shift.<br>6.Deliver the product to the perforation technician to begin the perforation process.<br>7.Notify the direct manager in the event of saw inefficiency or any technical malfunction that hinders the cutting process.<br>8.Adherence to occupational safety and health instructions and wearing protective gear.<br>9.Carrying out any other tasks assigned to him within the scope of his work by his direct manager, while attending periodic and emergency meetings when necessary.<br>&nbsp;</p><br><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.<br> 2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.<br> 3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.<br> 4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.<br> 5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.<br> 6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.<br> 7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.<br> Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.<br> Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.<br> Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.<br> Experience with Arabic language AI use cases, OCR, document processing, or image based verification.<br> Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.<br> Experience evaluating AI vendors and preparing business cases for technology investment.<br> Knowledge of data platforms, data pipelines, BI, and analytics environments.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Business Systems &amp; Automation Specialist at Al Thuraya Consultancy Egypt will support, administer and optimise the organisation s business systems, with a primary focus on the Zoho One ecosystem. The role supports the Centre of Excellence in improving operational workflows, reporting, analytics, user adoption and cross-functional process efficiency across a 35-person organisation. The role is not a traditional IT helpdesk role, a pure software developer role, or an accounting/controller role. It is designed for a process-oriented business systems professional who can translate user requirements into practical system improvements, automate workflows, troubleshoot system issues and support operational excellence initiatives.</p><p>Responsibilities</p><ol><li>Business Systems Administration: Administer and maintain core business applications, including Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk, Zoho Analytics, and other related systems as required. Manage user access, roles, permissions, data fields, workflow rules, forms, modules, templates and basic application configuration. Ensure business applications are reliable, structured and aligned with approved operational processes. Coordinate with external implementation partners or vendors where advanced configuration, accounting support or integration support is required.</li><li>Integrations, Low-Code / No-Code and Technical Enablement: Support low-code/no-code automation and basic system integrations where appropriate. Assist with Deluge scripting, API-based workflows, webhooks or integration logic where business needs require technical enablement. Test technical solutions before release and document configuration changes. Maintain a learning mindset towards scripting, integrations, automation and emerging business systems tools.</li><li>Data Quality, Governance and Compliance: Support data consistency, user discipline, access control, records quality and process governance across business systems. Assist in applying approved information management, data protection, confidentiality and records management practices. Ensure business system changes are documented, tested and aligned with internal approval requirements. Coordinate with the Centre of Excellence on process governance, internal quality assurance and improvement initiatives.</li><li>Cross-Functional Collaboration: Work closely with HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other departments to understand operational requirements. Translate business problems into practical system, process or reporting solutions. Support change management activities related to new system features, workflow updates, user adoption and process changes. Communicate clearly with technical and non-technical stakeholders.</li><li>Continuous Improvement: Monitor recurring system issues, user feedback and workflow gaps to identify improvement opportunities. Recommend enhancements that improve control, efficiency, visibility and user experience. Participate in internal improvement initiatives led by the Centre of Excellence. Maintain current knowledge of Zoho One capabilities, automation tools, ERP/CRM trends and reporting practices.</li><li>Other Duties as Assigned: Support additional business systems, automation, reporting, user training or process improvement tasks as required. Assist in special projects where business systems and operational workflows are involved. Provide support during workload peaks, system updates, new module implementation or internal transformation initiatives.</li></ol><p>Job Specifications</p><p>Job Grade: Mid-level specialist role, reflecting hands-on system administration, process analysis, automation, reporting and cross-functional support responsibilities.</p><p>Job Classification: given the role s requirement to balance operational support, system configuration, process thinking, reporting and user-facing communication.</p><p>Direct Reports: None at this stage. The role may coordinate with vendors, implementation partners and business users.</p><p>Internal Stakeholders: Centre of Excellence, HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other system users.</p><p>External Stakeholders: Zoho implementation partners, support vendors, external accounting/application consultants where applicable.</p><p>Qualifications</p><ol><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li><li>Skills: Strong process thinking and business analysis skills. Workflow automation and system configuration capability. Reporting/dashboard development skills. Troubleshooting and root-cause analysis. Clear communication with technical and non-technical users. Strong documentation and user-guide writing ability. Ability to work independently and manage multiple priorities. English fluency. Proficiency in Microsoft Office and business productivity tools. Technical curiosity and ability to learn new tools quickly.</li><li>Attributes: Process-oriented, organised and proactive. Systems-minded and operationally focused. Practical, hands-on and solution-oriented. Comfortable working cross-functionally. Able to balance technical configuration with business communication. Adaptable, curious and willing to learn technical solutions as business needs evolve. Detail-oriented and committed to reliable documentation.</li><li>Prerequisite Training and Level of Training Required: Zoho One Administration and Configuration: Level: Intermediate to Advanced. Workflow Automation and Process Improvement: Level: Intermediate. Reporting, Dashboards and Analytics: Level: Intermediate. Low-Code / No-Code Automation and Integration Awareness: Level: Intermediate. User Support and Training: Level: Intermediate. Data Governance, Access Control and Confidentiality: Level: Intermediate. Continuous Professional Development: Level: Ongoing.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the location:</b></p><br><br><p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><br><br><p><b>About the role</b></p><br><br><p>We are looking for a qualified and proactive <b>Supervisor</b> to oversee fire alarm, communication, and life safety systems, while supporting workplace health and safety requirements. The role involves installation, maintenance, troubleshooting, compliance with regulations, hazard identification, record keeping, and active participation in safety committee activities. The position requires technical competence, strong safety awareness, effective communication skills, and the ability to respond to emergencies, including after-hours</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Follow proper payroll, attendance, and uniform procedures.</li><li>Install, repair, maintain, and remove fire terminals, mobile computer terminals, remote repeater site equipment, update system identification, and adjust projection screen displays.</li><li>Install, repair, maintain, and remove fire station communication systems, including amplifiers, digitized vocal systems, radio vocal systems, and speakers; perform minor telephone repairs.</li><li>Install, repair, maintain, and remove fire sirens and communication systems (Motorola, Alcatel, Edwards).</li><li>Operate circuit testing equipment, aerial lift equipment, power tools, hand tools, and related equipment.</li><li>Troubleshoot fire station and fire detection communication systems and perform scheduled preventive maintenance.</li><li>Ensure compliance with applicable regulations, specifications, and procedures.</li><li>Read and interpret blueprints, schematic drawings, symbols, and technical markings.</li><li>Conduct periodic inspections and spot checks.</li><li>Maintain all records and logs required by law.</li><li>Identify hazards, report them, propose corrective actions, and follow up on implementation.</li><li>Serve as Secretary of the Safety Committee.</li><li>Attend safety committee meetings, take minutes, and organize and conduct training sessions.</li><li>Report violations and discuss them with offenders and their respective department heads.</li><li>Prepare semi-annual safety statistics and reports as required by law.</li><li>Respond to public inquiries professionally and resolve complaints in a timely manner.</li><li>Adhere to all safety codes, regulations, specifications, and safe work practices, including obtaining required permits.</li><li>Respond to communication and system emergencies during evenings and weekends as required.</li></ul><br><br><p><b>What you bring</b></p><br><br><p>1. Reading, writing and oral proficiency in the English language is highly desirable</p><br><br><p>2. High school diploma or equivalent experience.</p><br><br><p>3. Two years of relevant experience in a related position with Four Seasons or another organization is required.</p><br><br><p>4. Practical technical knowledge of addressable and conventional fire alarm system maintenance is required.</p><br><br><p>5. Working knowledge is generally learned on-the-job or through a series of professional certifications</p><br><br><p>6. Requires knowledge of the ability to operate computer and alarm-panel software</p><br><br><p>7. Highly organized with keen attention to detail</p><br><br><p>8. Problem-Solving: Ability to diagnose and troubleshoot maintenance issues effectively.</p><br><br><p>9. Communication &amp; Interpersonal Skills: Ability to communicate effectively with staff, guests, and other departments.</p><br><br><p>10. Organization &amp; Time Management: Ability to prioritize tasks, manage multiple projects, and meet deadlines.</p><br><br><p>11. Knowledge of Safety Regulations: Familiarity with relevant safety regulations and building codes.</p><br><br><p>12. Budget Management: Basic understanding of budgeting and cost control.</p><br><br><p><br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><p><b>Schedule &amp; Hours:</b><br>• Full-time</p><br><br><br><br><br><br><br> </div>

Job Title: Java Backend Developer<br><br>We are seeking a skilled Java Backend Developer to join our dynamic engineering team. You will design, build, and maintain scalable server-side applications and services that power our core platforms. This role requires a strong foundation in Java, a passion for reliable software, and the ability to collaborate closely with front-end developers, product managers, and Dev Ops engineers.<br> <br>Design, develop, test, and deploy robust Java-based backend services and microservices. Implement RESTful APIs and integrate with databases, message queues, and third-party services. Write clean, maintainable, and well-documented code with emphasis on performance and scalability. Participate in architecture discussions, code reviews, and design patterns adoption. Ensure security, reliability, and observability through proper logging, monitoring, and alerting. Collaborate with QA engineers to define test strategies and ensure high-quality releases. Support CI/CD pipelines and infrastructure as code practices in a cloud environment.<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Strong proficiency in Java, with solid knowledge of Java 8+ features and best practices. Experience with backend frameworks (Spring Boot, Micronaut, or similar). Familiarity with relational and NoSQL databases, ORM frameworks, and SQL optimization. Experience designing and consuming RESTful APIs, and knowledge of API security (OAuth2, JWT). Understanding of asynchronous programming, messaging queues (Kafka, Rabbit MQ), and event-driven architectures. Experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes). Strong problem-solving skills, attention to detail, and ability to work in a fast-paced environment. Excellent communication and cross-functional collaboration abilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <u>Job Description</u><p>Kraft Heinz is looking for<b><span>Utilities &amp; Reliability Engineer</span></b>&nbsp;who is <span>leading proactive approach that reduces workplace hazards and risks and creates a safe and healthy workplace for yourself and your colleagues. To co-operate with your employer, making sure you get proper training and demonstrate excellent compliance and behavior that supports Kitt Green Environment, Health and Safety policies and procedures</span></p><br><p><b>Responsibilities</b></p><br><ul><li>Improve asset reliability across the different areas of the site by driving the introduction of best practices, standards and new ways of working for the maintenance team</li><li>Lead the implementation of Reliability Centered Maintenance, Total Productive Maintenance, Quantitative Preventive Maintenance and Condition Based Maintenance methodologies, tools and techniques</li><li>Support the maintenance team in the implementation of the Kraft Heinz Management System, including review and improvement of maintenance strategies and asset care</li><li>Lead the creation of engineering standards with the goal of improving asset reliability and cost reduction</li><li>Provide technical support to the operations and engineering teams, liaising with external service providers when necessary</li><li>Lead collection and analysis of asset performance data and KPIs to guide improvement plans across the site</li><li>adhere to Safety and Quality standards, behaving as role model for the engineering teams</li><li>Be the subject matter expert for asset performance and reliability within area of responsibility</li><li>Own specific asset reliability improvement plans</li><li>Generate asset performance and maintenance reports as required</li><li>Ensure all site standards for parts and installations are up to date and adhere to industry best practices</li><li>Support management of external service providers</li><li>Support the development of the site maintenance planning process</li><li>Complete fault diagnosis and provide technical guidance with hands on approach when required</li></ul><p><b>Experience</b></p><br><ul><li>Bachelor’s degree in engineering</li><li>3-5 relevant working experience in industrial operations</li><li>Experience in CMMS (Computerized Maintenance Management Systems)</li><li>Experience in Total Productive Maintenance methodology, Reliability Centered Maintenance, Condition Based Maintenance practices,&nbsp;Failure Modes, Effects and Criticality Analysis (FMECA) analysis and&nbsp;asset care optimization strategy are desired</li><li>Experience with continuous improvement, problem solving and root cause analysis tools, such as PDCA (Plan, Do, Check, Act), Ishikawa and 5W1H</li><li>Strong analytical skills, a keen attention to detail</li><li>A forward thinker who demonstrates a ‘can-do’ and ownership attitudes</li><li>Has excellent communication and written skills</li><li>Computer literate with solid understanding of MS Excel</li></ul><u>Location(s)</u>6 October Factory<p><b>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority <span><span>Groups/Women/Veterans/Individuals</span></span> with Disabilities/Sexual Orientation/Gender Identity and other protected classes</b><b>.</b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose </b> <br><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><br><br><br><b>Key accountabilities </b> <br><ul> <li>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks</li> <li>Configure and support routing, switching, wireless, and VPN solutions</li> <li>Define standards and requirements to manage and Monitor network performance and resolve incidents</li> <li>Support network security integration with firewalls and other security solutions</li> <li>Maintain network documentation and diagrams</li> <li>Ensure compliance with network security and operational standards</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices.</li> </ul> <p><strong>Project Management:</strong></p><br> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> </ul> <ul> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder Management:</strong></p><br> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <p><strong>Risk Management:&nbsp;</strong></p><br> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance &amp; Auditing:</strong></p><br> <ul> <li>Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> <li>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</li> </ul><br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li>4 to 8 Years Experience in Network solutions and devices implementations.</li> <li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</li> <li>Strong communication, interpersonal and presentation skills</li> <li>Proven teamwork skills, with the ability to work and influence others.</li> <li>Excellent command of Arabic and English</li> <li>Experience in large-scale Networking projects across diverse environments.</li> <li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li> <li>Ability to troubleshoot complex network issues</li> </ul> <p><strong>Must have technical / professional qualifications: </strong></p><br> <ul> <li>CCNA / CCNP or equivalent certifications</li> <li>Understanding of network security fundamentals</li> <li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li> <li>Strong understanding of ICT systems integration methodologies</li> <li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li> <li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li> <li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.&nbsp;</li> </ul> <ul> <li>Familiarity with Networks technologies and tools.</li> <li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li> <li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<ol><li><p>Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.</p></li><li><p>Troubleshoot issues with computer hardware, peripherals, and software, and provide general IT assistance.</p></li><li><p>Troubleshooting Windows server, firewall/antivirus, and VPN.</p></li><li><p>Planning and maintaining LAN/WAN.</p></li><li><p>Troubleshooting IP telephones and IP cameras.</p></li><li><p>Managing backups for the company.</p></li><li><p>Managing domains and hosting.</p></li><li><p><strong>Willing to travel outside of Cairo.</strong></p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a help desk technician or other customer support role</p></li><li><p>Tech-savvy with working knowledge of office automation products, databases, and remote control</p></li><li><p>Good understanding of computer systems, mobile devices, and other tech products</p></li><li><p>Ability to diagnose and resolve basic technical issues</p></li><li><p>&nbsp;BSc/BA in IT, Computer Science, or a relevant field</p></li></ul><p></p>

Job Title: Software Engineer<br><br>About Our Company<br><br>our company is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, our company is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br>Job Description:<br><br>The Software Engineer designs, develops, and maintains scalable, secure, and high-quality software solutions across backend and frontend components. This role collaborates closely with cross-functional teams to deliver reliable applications, support cloud deployment, and continuously improve performance, quality, and operational stability.<br><br>Responsibilities:<br><br> Design, develop, and maintain scalable software solutions across backend and frontend components Build and consume APIs and services using modern programming languages and frameworks Collaborate with product managers, designers, and engineers to translate requirements into technical solutions Write clean, maintainable, and well-tested code following engineering best practices Optimize application performance, security, and reliability Participate in code reviews, testing, and continuous improvement initiatives Support deployment, monitoring, and troubleshooting of applications in cloud environments Contribute to documentation, technical standards, and knowledge sharing within the team<br><br>Requirements<br><br>Qualifications:<br><br> Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 4+ years of experience in software development (frontend, backend, or full stack) Outstanding English communication, both verbal and non-verbal Proficiency in at least one backend language (e.g., Python, Type Script, Go) and modern frontend frameworks Experience with RESTful APIs and database technologies (SQL and/or NoSQL) Familiarity with cloud platforms (Azure or AWS) and CI/CD pipelines Understanding of version control systems (Git) and collaborative development workflows Knowledge of testing practices, software design principles, and security fundamentals Strong problem-solving skills, communication abilities, and a collaborative mindset<br><br>Fluency in English is a must.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>What you’ll do</b> <br><p>Role Purpose:</p><br> <p>Act as architecture and design authority across IT organization<br>Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs<br>Contributing to the technical solution architecture strategy and roadmap<br>Responsible for delivering end to end solution designs that meets business needs and requirements<br>Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines<br>In charge of resolving Technology disagreements among different IT teams<br>Responsible of auditing/review IT processes and solutions<br>Instruct/follow up on delivery teams to modify them according to IT strategy</p><br><br><br><b>Who you are</b> <br><p>Job Responsibility</p><br> <p>Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS<br>Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized<br>Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P&amp;S related architecture initiatives within Vodafone Egypt in a way that suit VF-EG local targets and strategies<br>Work with SME’s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes<br>Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R&amp;R of systems and teams<br>Participate in RFP and PoC process of new technical platforms and capabilities<br>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions<br>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements</p><br><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>What's in it for you</b> <br><p>Core Competencies and Technical Skills:</p><br> <p>Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus)<br>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development<br>A deep understanding of technical security concepts to protect us and our users<br>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction<br>Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc<br>Strong communicator, with a passion for new technology and a drive to push your boundaries<br>Strong decision making/leadership capabilities<br>Helicopter view identifying key information and patterns<br>Innovativeness and ability to generate viable alternatives out of challenging situations<br>Proven ability to work in virtual teams</p><br> <p>Must have technical / professional qualifications:</p><br> <p>Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor’s degree is a must<br>At least 7 years technical experience in different telecommunication and/or IT domains<br>Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains<br>Hands-on experience in developing and delivering different IT/Telcom related applications and Services<br>Previous experience in multinational/Vendor companies is a plus<br>Previous experience working on large scale and complex IT projects<br>IT/Enterprise architecture standards, Frameworks, reference models background is a plus<br>Knowledge of Agile principles and methodologies – previous experience working in an Agile Environment is a plus<br>Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions<br>Knowledge of different OS/DB types<br>Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture<br>Experience in Integration/middleware domain is a plus<br>TOGAF, AWS or Equivalent Certifications is a plus</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

أخصائي مبيعات – Sales Specialistالشركة: طيبة لينك – Teba Linkالموقع: حدائق الأهرام – الجيزةنوع الوظيفة: دوام كامل – من مقر الشركةأيام العمل: من الأحد إلى الخميسمواعيد العمل: من الساعة 10:00 صباحًا حتى 6:00 مساءًعن الشركةطيبة لينك – Teba Link هي شركة برمجيات رائدة تأسست عام 2005، ومتخصصة في تقديم حلول المحاسبة والإدارة للشركات والمؤسسات في منطقة الشرق الأوسط.نعمل على تطوير حلول برمجية مرنة ومتقدمة وسهلة الاستخدام، تساعد الشركات على تحسين عملياتها، ورفع الكفاءة، ودعم نمو أعمالها.ويعمل فريقنا على توظيف أحدث التقنيات لتقديم حلول عالية الكفاءة والدقة، بهدف أن نكون شريكًا أساسيًا في رحلة التحول الرقمي للشركات والمؤسسات في المنطقة.الوصف الوظيفينبحث عن أخصائي مبيعات للانضمام إلى فريق المبيعات، يكون مسؤولًا عن إدارة دورة المبيعات بالكامل، بدءًا من البحث عن العملاء المحتملين وتأهيلهم، مرورًا بفهم احتياجات العملاء وتقديم الحلول المناسبة، وعمل العروض التوضيحية، وحتى التفاوض وإتمام عملية البيع.كما سيكون مسؤولًا عن متابعة العملاء، وإعداد عروض الأسعار والمقترحات، وتسجيل ومتابعة أنشطة المبيعات من خلال نظام CRM، بالإضافة إلى التنسيق مع فرق الدعم الفني والتقني لضمان تقديم تجربة مميزة للعميل.ويُشترط أن يكون لديه معرفة جيدة بالمتاجر الإلكترونية والمواقع الإلكترونية، وفهم لطبيعة احتياجات الشركات في مجال الحلول الرقمية والبرمجية.المسؤوليات الرئيسيةالبحث عن العملاء المحتملين والتواصل معهم وتأهيل فرص البيع.فهم احتياجات العملاء ومتطلبات أعمالهم واقتراح الحلول البرمجية المناسبة.تقديم عروض توضيحية للبرامج والحلول المقدمة من الشركة.شرح الخدمات والحلول الرقمية للعملاء، بما يشمل برامج الإدارة والمحاسبة والمواقع والمتاجر الإلكترونية.إدارة العملاء المحتملين وفرص البيع خلال جميع مراحل دورة المبيعات.المتابعة المستمرة مع العملاء المحتملين والعملاء الحاليين.إعداد عروض الأسعار والمقترحات التجارية.التفاوض مع العملاء والعمل على تحقيق أهداف المبيعات.تسجيل وتحديث بيانات العملاء وفرص البيع بشكل مستمر على نظام CRM.الرد على استفسارات العملاء وتقديم المعلومات المطلوبة في الوقت المناسب.التنسيق مع فرق التطوير والدعم الفني لضمان تنفيذ متطلبات العملاء بشكل صحيح.المساعدة في مرحلة ما بعد البيع وتهيئة العملاء لاستخدام الأنظمة والخدمات.تقديم أو تنسيق التدريب على المنتجات والبرامج للعملاء عند الحاجة.المشاركة في اجتماعات المبيعات والمساهمة في تطوير خطط واستراتيجيات البيع.إعداد تقارير المبيعات ومتابعة أداء فرص البيع.جمع ملاحظات العملاء ونقلها للإدارة والفرق المختصة للمساهمة في تطوير المنتجات والخدمات.بناء علاقات طويلة المدى مع العملاء والحفاظ عليها.المؤهلات المطلوبةخبرة سابقة في مجال المبيعات، ويفضل في مبيعات البرمجيات أو الحلول التقنية B2B.مهارات قوية في التواصل والتفاوض والعرض وخدمة العملاء.القدرة على فهم احتياجات العملاء وتحويلها إلى حلول برمجية مناسبة.معرفة جيدة بالمتاجر الإلكترونية والمواقع الإلكترونية وطبيعة الخدمات المرتبطة بها.معرفة بأنظمة ERP أو المحاسبة أو CRM أو أنظمة إدارة الأعمال تعتبر ميزة إضافية.القدرة على تقديم عروض توضيحية للبرامج والحلول التقنية.الخبرة في تقديم عروض أو تدريبات على المنتجات البرمجية تعتبر ميزة إضافية.القدرة على إدارة العملاء المحتملين ومراحل البيع وإتمام الصفقات.معرفة أساسية باستخدام أنظمة CRM وإعداد تقارير المبيعات.إجادة استخدام Microsoft Office أو الأدوات المشابهة.مهارات جيدة في التنظيم وإدارة الوقت.القدرة على المتابعة المستمرة والاهتمام بالتفاصيل.القدرة على العمل بشكل مستقل والتعاون مع فرق الدعم والتطوير.يفضل الحصول على مؤهل جامعي في إدارة الأعمال أو التسويق أو تكنولوجيا المعلومات أو تخصص ذي صلة.القدرة على العمل من مقر الشركة في حدائق الأهرام – الجيزة.المهارات الشخصية المطلوبةنبحث عن شخص:لديه شخصية قوية وثقة في التعامل مع العملاء وأصحاب الأعمال.لديه توجه واضح لتحقيق النتائج وأهداف المبيعات.قادر على شرح المنتجات والحلول التقنية للعملاء غير المتخصصين تقنيًا.لديه القدرة على فهم احتياجات العميل واقتراح الحل المناسب.مبادر ولا يعتمد على انتظار العميل.لديه مهارات قوية في المتابعة وإدارة العلاقات.منظم وقادر على إدارة أكثر من فرصة بيع في نفس الوقت.يهتم بتقديم تجربة مميزة للعميل قبل وبعد البيع.لديه اهتمام بالتكنولوجيا والحلول الرقمية وتطورات سوق البرمجيات.لماذا تنضم إلى طيبة لينك؟العمل داخل شركة برمجيات لها خبرة تتجاوز 20 عامًا في مجال حلول الأعمال.اكتساب خبرة عملية في مجال مبيعات البرمجيات وحلول ERP.التعامل المباشر مع العملاء وأصحاب الشركات وصناع القرار.التعرف على مجالات متعددة تشمل برامج المحاسبة والإدارة، المواقع الإلكترونية والمتاجر الإلكترونية.التعاون مع فرق التطوير والدعم الفني والمبيعات.تطوير مهاراتك في المبيعات والاستشارات البرمجية وإدارة علاقات العملاء.فرصة للمساهمة بشكل مباشر في نمو الشركة والتوسع في سوق الشرق الأوسط.التقديمللتقديم على الوظيفة، يرجى إرسال طلب التوظيف من خلال موقع طيبة لينك:التقديم من خلال موقع طيبة لينك

Company Overview:Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>Job Summary:The Senior Product Manager will own and lead Khazna’s core product lines across the Egypt and Saudi applications, defining product strategy, driving customer discovery, building and managing the product roadmap, leading cross-functional collaboration to deliver impactful customer and business outcomes.<br>Key responsibilities:<br>Product strategy & roadmap. Define and own the product vision, strategy, and roadmap for Khazna's core product lines across the Egypt and Saudi apps. Translate company objectives into clear product outcomes, prioritize ruthlessly, and present your bets to leadership with conviction and clear rationale. Customer discovery & research. Lead continuous customer discovery to deeply understand Khazna's underbanked customers. Maintain a weekly customer interview cadence, run usability tests, field visits, support-ticket analysis, and synthesize learnings into opportunity solution trees that guide product decisions. Data-driven decisions. Use data to understand customer behavior, validate hypotheses, and inform product decisions throughout the cycle. Partner with the data team to surface the insights that drive prioritization and trade-offs. Market & competitive intelligence. Monitor market trends, regulatory shifts, and competitive moves. Benchmark Khazna's offering against peers, identify openings, and recommend where Khazna should compete, differentiate, or hold back. Stakeholder management. Build trusted partnerships with Marketing, Commercial, Operations, Support, Risk, Credit, and Compliance. Bring stakeholders into discovery early, surface trade-offs clearly, and drive alignment across the organization. Solution definition & design. Translate validated customer problems into clear, complete PRDs. Partner with Design on user experience and with Engineering on technical approach. Validate the riskiest assumptions through prototypes, usability tests, and data dives before solutions move into build. Go-to-market & launch. Plan and execute successful product launches. Define success metrics before shipping, partner with Marketing, Growth, Sales, Support, and Operations on rollout, and own positioning, messaging, and adoption strategy. Performance & iteration. Define and track the KPIs that matter for your product lines. Read the data, talk to users who adopted and those who didn't, and iterate quickly, killing what doesn't work and doubling down on what does. People & process leadership. Mentor mid and junior product managers, and raise the bar for product craft across the team. Continuously improve how Khazna discovers, builds and ships, treating the product cycle itself as a product worth refining.<br>Qualifications5+ years in product management, with 2+ years in fintech, lending, payments, BNPL, or cards. Bachelor's degree in Engineering, Business, Computer Science, or related field. Proven track record of launching and scaling consumer digital products. Strong understanding of the Egyptian market, customers, and regulatory environment. KSA exposure is a plus. Customer-obsessed and outcome-oriented. Fluent in Arabic and English.<br>Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!