وظائف عمال انتاج في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing and Administering Employee Training<br>• Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.<br>• Ensures participants receive the appropriate property and company orientation, understand program materials and build relationships with property leadership team.<br>• Promotes and informs employees about all training programs.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Ensures adult learning principles are incorporated into training programs.<br>• Develops, implements and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).<br>Managing Employee Development programs<br>• Provides additional training to participants to increase skills (e.g., HR skills).<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Oversees the Management Development Program.<br>• Coaches managers to enhance own performance and to improve the performance of employees.<br>• Develops specific training to improve service performance.<br>• Works with leadership team to determine development needs of managers.<br>• Designs, develops and delivers a supervisory development program to build effective supervisory skills.<br>• Drives brand values and philosophy in all training and development activities.<br>Developing Training Program Plans<br>• Develops and maintains an annual or quarterly training calendar.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Develops implements and maintains a property orientation program for employees to introduce the company and the culture.<br>• Selects, trains and develops an internal training cadre to support delivery of technical skills training programs.<br>Evaluating Training Program Effectiveness<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Measures transfer of learning from training courses to the operation.<br>• Tracks key business indicators (employee and guest satisfaction, retention and financial results) to determine the effectiveness of current training and development programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>The Leo Customer Support team is hiring a site leader for the new Cairo office locations. The role will manage the local Tier 2 Technical Care Agent (TCA) team to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Our team is actively seeking motivated, talented, and customer obsessed individuals who are eager to build and improve the experience for Leo customers. They will own the customer satisfaction journey from base case customer contacts through complex exceptions and escalation path customer issues.<br>Key job responsibilities<br>Scale the Leo CS site from zero headcount and new site construction to a fully productive network node in 12 months. This site will support global locations and run 24x7, largely supporting EU language contacts in real time across voice and chat channels as well as escalation handling via tickets and case management tools.<br>Own facilities management activities such as construction, associate transportation partnership, and site security by partnering with GREF, Security, and other supporting teams. <br>Help build, lead, and motivate a team of Tier 2 Leo TCAs responsible for delivering exceptional support to Leo B2C, SMB, and Field Service partners while achieving performance targets.<br>Provide ongoing coaching, training, and feedback to team members to enhance their skills and capabilities.<br>Oversee daily operations of the customer service department, including managing inbound inquiries and resolving customer issues.<br>Handle escalated customer inquiries or complaints with professionalism and empathy, seeking resolution to ensure customer satisfaction.<br>Develop and implement strategies to improve efficiency, productivity, and customer satisfaction levels.<br>Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.<br>Conduct regular audits of customer interactions and provide feedback for improvement.<br>Collaborate with other departments, such as Learning and Development, Field Support, and Outsource Partners to ensure alignment and coordination in delivering a seamless customer experience.<br>Maintain accurate records of customer interactions, transactions, and inquiries using the Leo CRM system and trouble ticketing tools.<br>Monitor and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met.<br>Ability to work flexible Full-Time (40+ hours per week) schedule<br>A day in the life<br>As Site Leader, you will hire and develop a group of specialized multi-lingual agents tasked with resolving complex customer issues and escalations including account management, technical support, safety concerns, social media interactions, fraud prevention, installation services, and general customer support. Through collaboration with internal and external stakeholders, you will develop customer-centric solutions. Your team will serve as the primary identifier of emerging issues and trends affecting Leo customer satisfaction, while contributing to process refinements and product improvements that drive continuous improvements.<br>This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.<br>About the team<br>Leo Customer Support is part of the Leo Customer Operations team. Our mission is to plan, develop and execute on strategies to launch and operate Leo services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.<br>- Bachelor's degree<br>- 4+ years of team management experience<br>- Experience using Windows Operating Systems and Microsoft Outlook<br>- Experience communicating to senior management and customers verbally and in writing<br>- Experience in complex problem solving, and working in a tight schedule environment<br>- Experience handling customer escalations<br>- Experience working with changing priorities and schedules<br>- Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)<br>- Experience in Customer Service<br>- Strong leadership and interpersonal skills, with the ability to inspire and motivate team members<br>- Proficiency in using CRM software and other relevant tools to track and manage customer interactions<br>- Results-oriented, have high integrity, and a desire to be part of a world-class, rapidly expanding company<br>- Master's degree<br>- Experience hiring, developing, and managing high-performing technical teams<br>- Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbound call/email center<br>- Six Sigma Green Belt, or Six Sigma Black Belt Certification<br>- Enterprise Support experience is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Policy and Partnerships Unit in UNDP Egypt serves as a strategic backbone for the country office, primarily responsible for leading policy work and managing high-level partnerships with government / national institutions, bilateral donors, International Financial Institutions (IFIs), the private sector, foundations, etc.&nbsp; The unit provides evidence-based policy advice to national counterparts, to support informed decision-making for sustainable development. The unit works closely with programmatic teams to explore new partnerships and new modalities of engagement with partners towards resource diversification and mobilization.&nbsp; Furthermore, it acts as a convenor and coordinator for multi-stakeholder collaboration on issues that cut across the programmatic themes, —aligned with the Sustainable Development Goals (SDGs) and Egypt's national development priorities.&nbsp;</p><br> <p>In this context, and as UNDP is increasingly becoming an important partner in SDG financing, including innovative finance solutions, the Country Office is endeavoring to operationalize the Financing for Development (FfD) agenda , within the responsibilities of the Policy and Partnerships team.&nbsp;</p><br> <p>The incumbent will provide analytical and substantive support to the Policy and Partnerships Specialist in convening key stakeholders across the financing ecosystem to align financing with the SDGs. This includes supporting policy dialogues, contributing to evidence-based policy making, and&nbsp; co-designing and piloting innovative financing tools and mechanisms, while engaging stakeholders, collaborating with policymakers, and advancing solutions that enhance the effectiveness and impact of SDG/development financing.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the Policy and Partnerships Specialist, the incumbent will contribute to the technical and strategic development of sustainable financing within the CO’s programme portfolio. This includes supporting the design of innovative, finance-driven interventions&nbsp;informed by socio-economic analysis and aligned with national development priorities and the SDGs. Policy and Financing Officer will provide policy analysis and technical support across priority thematic areas, contributing to the development of policy briefs, analytical reports and knowledge products. The role also includes supporting programme development and implementation, resource mobilization efforts, and identifying and strengthening partnerships. The incumbent will facilitate thematic and development finance policy dialogues, engage with government counterparts, development partners, and other stakeholders, and support knowledge exchange on thematic priorities and sustainable finance issues relevant to Egypt’s development agenda. Additionally, the Policy and Financing Officer will undertake research and data analysis to inform evidence-based policies across thematic areas, support SDG financing initiatives, and contribute to the organization of high-level events and technical discussion to advance CO priorities.&nbsp;</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The following key responsibilities outline the role in detail:</p><br> <p><strong>1.Provide strategic input for the design and implementation of the office’s research and policy advocacy programmes/ projects focusing on the achievement of the following results:</strong></p><br> <ul> <li>Provide policy analysis and technical support on priority thematic areas, contributing to the development of policy briefs, analytical reports, and strategic inputs aligned with national development priorities and the SDGs.&nbsp;</li> <li>Undertake research and data analysis to inform evidence-based decision-making, including the compilation, analysis, and interpretation of socio-economic and policy data.&nbsp;</li> <li>Support the preparation of high-quality knowledge products, including talking points, briefing notes, concept notes, and reports for senior management and external stakeholders.&nbsp;</li> <li>Support the organization of policy dialogues, workshops, and high-level events, including coordination of logistics and substantive inputs.</li> <li>Lead the drafting of Terms of Reference related to project implementation, and monitor contracts and implementation of activities as needed.&nbsp;</li> <li>Provide inputs and strategic recommendations for the development of relevant programme/project proposals in line with UNDP’s Country Programme and for scaling up of the SDG finance portfolio, when appropriate in close collaboration with UNDP and other UN agencies regional and corporate networks of experts.</li> <li>In close consultation with the relevant stakeholders, identify areas for support and intervention within the area of sustainable financing to maintain UNDP’s relevance within the context of the country’s evolving development situation.</li> <li>Provide policy advice and technical support to the design and implementation of SDG finance policy projects of the portfolio through consultation with the Government, development partners, UN agencies, financial institutions, NGOs/CSOs and other partners.</li> <li>Contribute to gender-mainstreaming in research and analysis, as well as in the formulation of policies, programme interventions, procedures, guidelines, and tools of the SPP team.</li> </ul> <p><strong>2.Ensure provision of <u>high-quality policy advisory services</u> to the Governments, financial sector and relevant stakeholders, facilitation of knowledge management and capacity building, and promotion of effective cross-project and cross-unit knowledge exchange, with a focus on achieving the following results:</strong></p><br> <ul> <li>Contribute to the development of integrated policy solutions, linking governance, financing, and sectoral interventions, and supporting the application of tools such as SDG acceleration and financing frameworks.&nbsp;</li> <li>Facilitate coordination with national counterparts and partners, including government entities, development partners, and UN agencies, to support policy dialogue and joint initiatives.&nbsp;</li> <li>Conduct research and analysis on policy-relevant issues related to SDG financing and other related topics and identify strategic entry points and partnerships to address national priorities. Identify and synthesize best practices and lessons learned on key thematic issues, and promote knowledge sharing across portfolios and programme teams, within and outside the country office and other relevant stakeholders.</li> <li>Support knowledge management and policy advocacy, ensuring availability of data, analysis, results, and communication material to showcase progress, achievements and impact of UNDP’s work in development finance, including contributing to UNDP global policy networks and communities of practice.</li> <li>Prepare briefs, talking points, and analytical documents as required.</li> </ul> <p><strong>3.Ensure development of <u>strategic partnerships and support resource mobilization&nbsp;</u>efforts with a focus on the achievement of the following results:</strong></p><br> <ul> <li>Manage partnership development and support resource mobilization efforts, including the preparation of project proposals and knowledge products, and participation in relevant country and regional-focused meetings, in line with the country office’s partnership and resource mobilization strategy.</li> <li>Ensure and facilitate access to thought leaders and technical expertise to support the design and implementation of innovative approaches to development financing.&nbsp;</li> <li>Build, nurture and maintain strategic partnerships and networks of knowledge and implementation partners on SDG financing, and support the implementation of regional partnership strategies with UN and external partner institutions, including governments, IFIs, private sector, academia, NGOs, and CSOs.</li> <li>Participate in relevant external meetings, including partnership building, resource mobilization, and advocacy activities with UN partners, and external stakeholders.</li> </ul> <p><strong>4.Support the <u>management of projects/programmes under the policy portfolio,</u> including ensuring effective quality assurance and oversight, and application of Results Based Management (RBM) across the portfolio</strong></p><br> <ul> <li>Monitor implementation of policy projects, and liaise with relevant UN agencies, key stakeholders, and implementing partners to track project progress, support problem-solving, and implement corrective measures.</li> <li>Ensure effective application of RBM tools and project/programme monitoring and evaluation procedures and guidelines to support achievement of outcome level results.</li> <li>Where relevant, support the effective management, monitoring and reporting of country office programmes and projects.</li> <li>Where relevant, in collaboration with the programme units and project management units, develop project annual workplans, including detailed plans for procurement and recruitment of goods and services.</li> <li>Support the preparation of high quality project and donor reports, ensuring alignment with reporting standards.</li> </ul> <p><strong>5.Other responsibility</strong></p><br> <ul> <li>Support the Head of Policy and Partnerships team in overseeing and managing research projects in other thematic areas, including human development, green transition, etc.</li> <li>Contribute to other office-wide initiatives and perform additional tasks as required to support UNDP’s overall mandate.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Policy and Partnerships Specialist under the overall guidance of the RR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core&nbsp;</strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <strong>Act with Determination&nbsp;</strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction &amp; Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business&nbsp;Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business Development&nbsp;</strong></i> Knowledge Generation <p>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches.&nbsp;</p><br> <p>Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations</p><br> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management Ability&nbsp;to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals.&nbsp; <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Partnerships&nbsp;</strong></i> SDG Finance&nbsp; Public Finance for the SDGs. <br> <i><strong>2030 Agenda: Partnerships&nbsp;</strong></i> SDG Finance Unlocking Private Capital and Aligning Business Operations for the SDGs. <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Economics, Political/Social Science, International Law, Social Affairs, International Relations or related fields, is required.&nbsp; Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Sustainable Development Finance and private sector partnerships.</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Strong experience with bilateral or multilateral organizations in Sustainable Development and SDG Finance.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based ERP management systems, and advanced knowledge of spreadsheet and database packages.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience with Quantum ERP system is desirable.</li> <li>Prior engagement with UNDP Sustainable Finance Hub offers, tools, or initiatives is an asset.</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required.&nbsp;</li> <li>Knowledge of an additional UN language is desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<p><span >The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</span></p><p><strong>Data Governance Framework &amp; Strategy</strong></p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li></ul><p><strong>Data Classification and Sensitivity Management</strong></p><ul><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li></ul><p><strong>Data Privacy and Compliance</strong></p><ul><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li>Draft incident response and data breach protocols in coordination with the DPO and CISO, ensuring timely notification and mitigation in accordance with relevant requirements</li></ul><p><strong>Roles, Responsibilities and Accountability</strong></p><ul><li>Establish, assign and document organizational data governance structure with clear role definitions (Data Owners, Data Stewards, Data Custodians, Data Users) and create related RACI matrices</li><li>Support in the development of organizational approach to distribute Data, Analytics and AI capabilities and roles, across dimensions back-end, supporting and front-end as well as centralized, decentralized and emerging roles.</li><li>Provide steward training and onboarding covering governance policies, data quality management, compliance, and communication expectations</li><li>Establish governance committees and forums (e.g., Data Governance Council, domain steward groups) to facilitate coordination and decision-making</li><li>Monitor role performance and accountability, providing coaching and support to ensure effective governance execution</li></ul><p><strong>Data Quality Standards and Monitoring</strong></p><ul><li>Define organizational data quality standards and dimensions (accuracy, completeness, consistency, timeliness, validity, uniqueness)</li><li>Establish and automate data quality metrics, rules and validation checks aligned with business use cases and decision-making requirements</li><li>Develop data quality assessment and monitoring protocols identifying critical data assets and quality requirements</li><li>Establish data quality governance processes including issue identification, escalation, resolution, and continuous improvement</li><li>Monitor data quality metrics, reporting on trends and issues to governance committees and data stewards</li></ul><p><strong>Asset Inventory and Cataloging</strong></p><ul><li>Oversee the development and maintenance of enterprise data asset inventory</li><li>Establish standards for data asset documentation including business definitions, data lineage, and usage guidance</li><li>Implement and maintain Microsoft Purview data catalog systems for centralized data asset discovery, classification, and governance</li><li>Coordinate cataloging activities across the organization, ensuring data assets are properly documented and discoverable</li><li>Monitor catalog usage and provide training to support effective data discovery and asset management</li></ul><p><strong>Access Management and Information Security</strong></p><ul><li>Develop guidelines for secure information sharing with internal teams, partners, vendors, and external stakeholders, including third-party information sharing agreements</li><li>Build and maintain tools and automation to monitor and audit access patterns, investigating and addressing potential violations of access governance policies</li><li>Support implementation of technical security and privacy controls including access controls (including row and column access controls), encryption, pseudonymization, anonymization, and masking where appropriate</li><li>Coordinate with cybersecurity teams on access controls in Microsoft Fabric and related platforms</li></ul><p><strong>Governance Policy Development and Maintenance</strong></p><ul><li>Create and implement data governance policies addressing data collection, processing, storage, access, sharing, retention, and deletion</li><li>Develop policies specific to sensitive data categories (examples: beneficiary data, health information, location data) with appropriate safeguards</li><li>Monitor policy compliance, investigating deviations and implementing corrective actions</li><li>Maintain policy library and version control, ensuring staff access current guidance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior Data Governance Officer is responsible for developing, implementing, and enforcing organizational data governance frameworks, policies, and standards that ensure data is managed securely, ethically, and in compliance with global regulations. This role serves as the primary steward of IFRC's data governance program, translating strategic governance objectives into practical policies, processes, and procedures that enable safe, ethical data utilization across the organization and protect vulnerable populations. The Data Governance Officer will establish data governance structures, manage roles and responsibilities, consider any applicable regulatory compliance, to assist with improving data quality and security, and foster a culture of data responsibility aligned with IFRC's humanitarian principles and commitment to privacy and dignity. The incumbent will support in developing the organizational approach to the distribution of data capabilities and roles.</p><ul><li>Design and implement comprehensive organizational data governance framework, including policies, standards and compliance requirements, aligned with organizational strategy, humanitarian principles, and relevant requirements</li><li>Develop governance roadmaps outlining phased implementation of policies, standards, and controls with clear milestones and success metrics</li><li>Establish governance scope, identifying critical data assets, stakeholder roles, and organizational priorities requiring governance attention</li><li>Create and maintain governance policies covering data classification, ownership, stewardship, quality, security, access, and lifecycle management</li><li>Develop governance principles reflecting IFRC's humanitarian values, including principles of data protection, dignity, transparency, and accountability</li><li>Develop classification standards and guidance for categorizing data based on sensitivity, criticality, and relevant requirements</li><li>Design and implement sensitivity labeling strategies using Microsoft Information Protection and related tools integrated within Microsoft Fabric and Purview</li><li>Create clear labeling guidelines that are easily understood across the organization</li><li>Support the Data Protection Office with implementation of IFRC s Policy on the Protection of Personal Data</li><li>Support Data Protection Officer (DPO) with governance policy input, and compliance documentation</li><li>Support Data Protection Impact Assessment (DPIA) processes for new data initiatives, ensuring privacy by design principles</li><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>1 Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.</p><br><p>2 Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.</p><br><p>3 Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure the implementation of these decisions in the best manner.</p><br><p>4 Manage all business and functions of the F&amp;B Department.</p><br><p>5 Maximizing the department’s profitability through operations.</p><br><p>6 Manage operations to ensure the highest quality delivery of food and beverage products and services.</p><br><p>7 Control and analyse the following points:</p><br><p>* Sales and costs</p><br><p>* Display quality and service standards of F&amp;B products</p><br><p>* Ensure proper use, protection, and maintenance of departmental utensils</p><br><p>* Conduct activities to increase customer satisfaction and enhance service quality.</p><br><p>8 Consolidate business relationships between employees in the department.</p><br><p>9 Responsible for preparing training programmes for the F&amp;B Department and the training of employees in his/her department.</p><br><p>10 Organise meetings to obtain data and achieve results.</p><br><p>11 Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.</p><br><p>12 Make plans with department managers in order to deliver successful organisations within the hotel.</p><br><p>13 Attend departmental meetings and the Head Office meeting according to the hotel management calendar.</p><br><p>14 Update the below areas related to food and beverages according to the hotel’s policies and procedures:</p><br><p>* Finance, standards, employees and trainings, outlets and recreation/entertainment</p><br><p>* Conduct promotional activities to increase sales and conduct meetings for banquet organisations</p><br><p>* Ensure protection, maintenance and replacement of materials and utensils.</p><br><p>15 Prepare and monitor monthly and annual F&amp;B departmental budget.</p><br><p>16 Arrange for minimum and maximum storage of materials and utensils that belong to the F&amp;B Department.</p><br><p>17 Contribute to preparing the hotel’s income plans and marketing programmes.</p><br><p>18 Research opportunities for professional self-development. 2.19 Deliver the income and expenses of the F&amp;B Department in line with the facility’s budget discipline. Develop plans based on data from previous years.</p><br><p>20 Determine staffing requirements (such as permanent, seasonal and interns, etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.</p><br><p>21 Create the necessary motivational environment to ensure and increase the productivity and success of current staff and develop necessary arguments to ensure F&amp;B Department employees’ commitment to the facilities.</p><br><p>22 Ensure order and control of communication, as effective communication will also increase productivity in the F&amp;B Department.</p><br><p>23 Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs daily.</p><br><p>24 Conduct brainstorming sessions and group work to unleash employees’ talents.</p><br><p>25 Take part in the Food Safety Team and attend MR meetings.</p><br><p>26 To predict that all activities and to purchase all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environmental knowledge and to carry on necessary trainings. To provide minimum consumption of currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>27 To implement necessary warnings and departmental training in order to save energy inside the facility. To carry on implementing decisions that were taken to save energy. To predict the effects of the environment and the efficiency of energy on purchased equipment.</p><br><p>28 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p><br><p>29 To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p><br><p>30 Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</p><br><p>31 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years of work experience in a lower position and experience with applying the main principles and/or different methods.</p><br><p>* Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</p><br><p>* Courses and Training: Requires a sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p><br><p>* Computer Literacy: MS Office applications.</p><br><p>* Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><br><br>Additional Information<br><br><p>General Scope of Duty: To plan and ensure continuous and excellent flow of services and carry out activities to increase sales.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities:&nbsp; </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.&nbsp;</p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>He should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experiences and be able to apply Oracle methodology, company procedures, and leading practices. Ability and experiences on acting as the team lead on projects will be seriously taken into consideration. The successful candidate should be able to conduct C-Level communication, effective communication with management of customer organizations. The candidate should also demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements. Ideally, the candidate should be able to demonstrate 4-5 years of experience relevant to this position including 2 years consulting experiences and holding a university degree. Ability to build rapport with team members and clients is essential. Ability to travel across MEA as needed. We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim for building sustainable relationships both internally with our colleagues, externally with our customers and the communities we are part of. What Does Oracle s Consulting Organization Do? We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA &amp; JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and maximizing their return on investment. We look at our clients business holistically to ensure business outcomes and empower continuous innovation. The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel and personality of the candidate. /A /A /A /A Career Level - N/A Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - N/A The Opportunity An exciting, high-profile opportunity exists to join Oracle Consulting s growing MEA Delivery team (internally known as the Pharos team) as a Supply Chain Consultant, Workstream Lead, Principal Consultant, or Senior Principal Consultant, depending on experience and qualifications. In this role, you will lead and deliver Oracle Fusion Cloud Supply Chain (SCM) implementations for customers across the Middle East and Africa (MEA). You will work closely with project leadership, solution architects, technical teams, and customer stakeholders to deliver successful business outcomes through Oracle Cloud applications. Key Responsibilities Collaborate with Project Managers and Solution Architects to plan and execute Supply Chain implementation workstreams. Analyze customer business requirements and translate them into scalable Oracle Fusion Cloud solutions. Map business requirements to Oracle Fusion Supply Chain capabilities and leading practices. Facilitate discovery, design, and solution workshops with customer stakeholders. Lead solution design activities and document functional specifications. Configure Oracle Fusion Supply Chain solutions and coordinate with local and offshore delivery teams. Support testing activities, including business process validation, conference room pilots, and user acceptance testing. Assess business and technical impacts of proposed solutions and provide recommendations. Oversee workstream deliverables, ensuring quality, scope, and timeline commitments are achieved. Manage data migration, cutover planning, and deployment activities for the assigned workstream. Support issue resolution during hypercare and transition activities following go-live. Partner with technical teams to provide functional guidance and business clarification for customizations, integrations, reports, and extensions. Deliver knowledge transfer sessions and enable customer teams for ongoing solution adoption and support. Contribute to customer satisfaction by delivering projects on time, within scope, and to a high standard of quality. What You ll Bring Your expertise, customer focus, and passion for innovation will help Oracle continue to be the world s leading cloud technology company. Required Qualifications Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications</strong> Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions. Excellent presentation, communication, and stakeholder management skills. Ability and willingness to travel across the MEA region as required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>Under the overall guidance and supervision of the Administrative Associate and the Administrative Analyst respectively, the Administrative Assistant provides support to office operations performing a variety of standard administrative processes in particular those related to Travel and Logistic ensuring high quality and accuracy of work.&nbsp; The Administrative Assistant promotes a client, quality and results-oriented approach.</p><br> <p>The Administrative Assistant works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.</p><br> <p><b>Scope of Work&nbsp;</b></p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1. Implement operational strategies in alignment with governing rules and regulations and with a focus on consistency and quality:</b></p><br> <ul> <li>Ensure full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies</li> <li>Provide inputs to the CO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).&nbsp;</li> <li>Provide inputs to preparation of administrative team results-oriented workplans.&nbsp;</li> </ul> <p><b>2. Provide appropriate and required administrative and logistical services to the Country Office</b></p><br> <ul> <li>Serve as custodian for management of office stationery supplies, including maintenance of stock list of stationery, distribution of stationery as required by staff, and keeping a log of distribution.&nbsp;</li> <li>Provide support to organization of procurement processes, including preparation of RFQs, ITBs or RFPs documents, and receipt of quotations, bids or proposals and their preliminary evaluation.&nbsp; Prepare POs. Organize shipments and customs clearance arrangements.&nbsp; Prepare documents/documentation for UNDP shipments (received/sent) and implement follow-up actions.&nbsp; Perform Buyer role in ERP.</li> <li>Arrange travel and hotel reservations, review POs for travel activities, and prepare travel authorizations. Provide support to staff members and their dependents by processing requests for visas, identity cards and other documents in accordance with requirements of the United Nations and national government.&nbsp; &nbsp;When requested, collect information for DSA, travel agencies, and other administrative surveys.</li> <li>Arrange vehicle transportation, regular vehicle maintenance and insurance. Check and record vehicle daily log and gas consumption, update and maintain vehicle history report.&nbsp;</li> <li>Follow up on deadlines, commitments made, actions taken, and coordination of collection and submission of the reports to head of unit.&nbsp;</li> <li>Provide support to the organization/maintenance of common services and maintenance of common premises. Maintain files and records relevant to office maintenance.&nbsp;</li> <li>Maintain contacts with visitors and staff, arrange appointments and meetings, and when needed, take minutes, act as an interpreter and/or translate simple correspondence. Compile and prepare briefing and presentation materials, speeches, background information and documentation for meetings and missions.</li> </ul> <p><b>3. Ensures facilitation of knowledge building and knowledge sharing through:</b></p><br> <ul> <li>Help organize and participate in training for the operations/projects staff on administration.&nbsp;</li> <li>Provide sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Institutional Arrangement</b></p><br> <p>The Administrative Assistant will report directly to the Administrative Associate (Travel and Logistics). The HR Assistant will work closely with the Administration team and engage with various stakeholders to ensure compliance and delivery of administrative and logistical services.<br> &nbsp;</p><br> <p><b>Competencies</b></p><br> <i><b>Core</b></i> <br> <b>Achieve Results:</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <b>Think Innovatively:</b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <b>Learn Continuously:</b> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <b>Adapt with Agility:</b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <b>Act with Determination:&nbsp;</b> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <b>Engage and Partner:</b> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <b>Enable Diversity and Inclusion:</b> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Operations Management <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.</li> <li>Knowledge of relevant concepts and mechanisms</li> </ul> <br> <b>Business Management</b> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.&nbsp;</li> <li>Provide inputs to the development of customer service strategy.&nbsp;</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <p><i><b>Administration &amp; Operations&nbsp;</b></i></p><br> <p>UN travel documents&nbsp;</p><br> <ul> <li>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement&nbsp;</li> </ul> <br> <i><b>Administration &amp; Operations</b></i> Vehicle management <ul> <li> <p>Knowledge of policy and procedures on fleet management</p><br></li> </ul> <br> <i><b>Procurement</b></i> Procurement Management <ul> <li> <p>The ability to acquire goods, services or works from an outside external source.</p><br></li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <b>Min. Education requirements</b> <ul> <li>Secondary education is required. OR</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.</li> </ul> <br> <b>Min. years of relevant work experience&nbsp;</b> <ul> <li>Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant administration experience at the national or international level is required.</li> </ul> <br> <b>Required&nbsp; skills&nbsp;</b> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.&nbsp;</li> </ul> <br> <b>Desired skills in addition to the competencies covered in the Competencies section</b> <ul> <li>Prior relevant working experience with the UN/UNDP, an international organization or an international NGO.</li> <li>Experience in handling of web-based management systems (Quantum).</li> <li>Direct experience applying and ensuring compliance with UN/UNDP rules, regulations, policies, and procedures.</li> <li>Practical experience with the full range of administrative tasks, including processing administrative &nbsp;transactions, managing contracts, tracking positions, and handling staff entitlements and benefits.</li> </ul> <br> <b>Required Language(s)&nbsp;</b> <ul> <li>Fluency in English, and Arabic is required.</li> </ul> <br> <b>Professional Certificates</b> <ul> <li>Specialized certification in Administration or Procurement is desirable</li> </ul> <br> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Psychologist <br> <strong>TEAM/PROGRAMME: </strong>Program/ Operation <strong>LOCATION: Aswan Field Office</strong> <br> <strong>GRADE</strong>: 5 <strong>CONTRACT LENGTH: One year</strong> <br> <p><strong>CHILD SAFEGUARDING: (select only one)&nbsp;</strong>&nbsp;</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:&nbsp;</strong>&nbsp;</p><br> <p>The key purpose of this post is to provide psychosocial support services in compliance with the relevant SCI guidelines at the country office level in support to Egypt Response program. Under the supervision of MHPSS officer and the Mental Health Psycho Social Support (MHPSS) Technical Advisor (TA), the psychologist will be responsible for providing individual/group sessions for UASC and child at risk and youth need psychosocial support identified through the project activities and referrals. S/he will be responsible to conduct the needed assessments and customize the session topics based on the identified needs of the target group. S/he will also be responsible for organizing group support and awareness sessions to UASC children and children at risk and their families, and refer those with acute psychological needs to specialized services.</p><br> <p>The project is funded from the Swiss Development Corporation (SDC) and will be based in Aswan. The project duration is one year from January 2026 to December 2026. The project will be targeting Sudanese community in Aswan based in Aswan field office, and the team will be working and based across 3 friendly scpaces in areas with high Sudanese concentration as Karkar and Nasr Elnuba, working on multisectors</p><br> <p>- Child Protection: case management for children exposed to protection risks, besides providing emergency cash and protection for cash. It will also include mentorship program for children especially the unacompanied and separated children. Additionally, there will be capacity building for community leaders and teachers on CP and safeguarding. Furthermore, there will be awareness raising for children on their rights, besides awareness for their parents as well.</p><br> <p>- MHPSS: providing groups and individual mental health and psychosocial support to the children in groups and also individually according the care plan of each child. There will be also positive parenting groups conducted for the parents. Moreover, there will be community events held to enhance their wellbeing and integration.</p><br> <p>- Education: it will include renovation for community learning centers of Sudanese community, beside training to the teachers on the main technical and socio-emotional mechanisms. The project will provide education grants as well for the children enrolled in these centers. There will be also programs provided to the children who dropped out to enable them to return back to school, and other program for children who have weak literacy skills.</p><br> <p>- Livelihood: the component will have two tracks; wage employment and self employment. The 1st track will include capacity building for the beneficiaries followed by matching to employment opportunity. Beneficiaries will be supported by cash assistance and apprenticeship for 3 months. The 2nd track will be self employment starting with capacity building for the beneficiaries then provision of seed fund to start their business. Beneficiaries will have at least 3 month of coaching and monitoring. Vocational training will be also provided based on need.</p><br> <p>- Cash Assistance: the project will provide multipurpose cash assistance for vulnerable families, besides winteriation assistance as well. There will be also awareness raising on money management for those receiving the cash assistance.</p><br> <p>- Health: will include emergency nutrition screening and rapid nutritional support provided to newly arrived crisis-affected children and women. Additionally, there will be support to the public health system by training provision to staff and providing medical supplies. There will be also trainings for mental health, and GBV-related service providers in Aswan. The project will support the establishment of health service points within the community to provide health care services as check up, and also providing cash for health.</p><br> <p>- Gender will be mainstreamed across all sectors with focus on gender equality in awareness sessions, girls empowerement and health and protection support for GBV cases</p><br> <br> <p><strong>SCOPE OF ROLE:&nbsp;</strong>&nbsp;</p><br> <p><strong>Reports to: </strong>MHPSS Officer</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <p><strong>FIELD TRAVEL: </strong>The psychologist is expected to spend at least 70% of his/ her time at the field sites &nbsp;</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:&nbsp;</strong>&nbsp;</p><br><p><strong>Project implementation:&nbsp;</strong>&nbsp;</p><br><p><strong>Psychological Support Services:&nbsp;</strong>&nbsp;</p><br><p><strong>In close collaboration with the MHPSS officer and MHPSS TA, the psychologist will:&nbsp;</strong>&nbsp;</p><br><ul> <li>Contribute to the design/update of intake forms, session plans, and follow-up forms for children and their families.</li> <li>Collaborate with the MEAL team to administer the psychometric assessments upon need and deliver reports accordingly.</li> <li>Develop psychological intervention plans for identified cases and follow up on them regularly.</li> <li>Conduct one to one and group counselling sessions with children and families referred from the project other activities and from other projects by coordination with Case management.</li> <li>Identify, assess, refer severe cases to appropriate psychological/psychiatric service providers.</li> <li>Prepare and submit individual case reports for all cases on their caseload and document case progress.</li> <li>Attend one to one and group supervision meetings (face to face and online) with the MHPSS TA or delegated to MHPSS officer to discuss the above-mentioned documents and for seeking support.</li> <li>Ensure that all psychological interventions offered are informed by current scientific evidence.</li> <li>Adhere to the highest standards of practice.</li> <li>Work closely with the project officer and project manager to develop and implement the project work plan and activities.</li></ul> <p><strong>Other Project Activities:</strong></p><br> <p>• Assist the PSS project team in material development, training deliveries on topics regarding needs identified.</p><br> <p>• Collaborate with the MEAL team to administer remote follow up (By phone or online) and surveys to verify the quality of MHPSS activities.</p><br> <p>• Ensure accurate monitoring &amp; evaluation and indicator tracking plans for the MHPSS component with support of Monitoring, Evaluation, Accountability and Learning (MEAL) team.</p><br> <p>• Work closely with the MEAL officer and assistant to ensure appropriate accountability and feedback mechanisms are established within the project.</p><br> <p>• Ensure that the activities are implemented in a full respect to the child safeguarding polices of SC.</p><br> <p>• Support in the administrative and logistics work related to MHPSS operations within the project.</p><br> <p><strong>Reporting and Documentation&nbsp;</strong>&nbsp;</p><br> <p>• Draft concise, useful and analytical reports, case studies, and other documents as needed on a monthly and quarterly basis and as requested by SC, donors and other stakeholders.</p><br> <p>• Regular reporting to project Officer with projects updates.</p><br> <p>• Organize and maintain project filling system.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>• Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>• During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies, giving priority to all assigned.</p><br> <p>• Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <p><strong>General:&nbsp;</strong>&nbsp;</p><br> <p>• Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>• Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p><strong>BEHAVIOURS (Values in Practice</strong>)<strong> Accountability:&nbsp;</strong>&nbsp;</p><br> <p>• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:&nbsp;</strong>&nbsp;</p><br> <p>• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• future orientated, thinks strategically and on a global scale.</p><br> <br> <p><strong>Collaboration:&nbsp;</strong>&nbsp;</p><br> <p>• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>• values diversity, sees it as a source of competitive strength</p><br> <p>• approachable, good listener, easy to talk to.</p><br> <p>&nbsp;<strong>Creativity:&nbsp;</strong>&nbsp;</p><br> <p>• develops and encourages new and innovative solutions •</p><br> <p>• willing to take disciplined risks.</p><br> <p>&nbsp;<strong>Integrity:&nbsp;</strong>&nbsp;</p><br> <p>• honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS&nbsp;</strong>&nbsp;</p><br> <p>• A university degree in psychology.&nbsp;</p><br> <p>• 2-3 years of experience in family and/or child counselling, experience in working with migrants and refugees is an asset.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS&nbsp;</strong>&nbsp;</p><br> <p>• Highly developed interpersonal and communication skills including team-leading and influencing.</p><br> <p>• Extensive experience in delivering trainings.</p><br> <p>• Experience in providing MHPSS services to children, adolescents and youth is an asset.</p><br> <p>• Excellent written and oral communication skills in Arabic and English are required.</p><br> <p>• Comfortable with high levels of ambiguity and able to take decisions independently in a fluid context.</p><br> <p>• Experience with refugee/marginalized communities is desired.</p><br> <p>• Commitment to Save the Children values and Child Safeguarding.</p><br> <br> <p><strong>Additional job responsibilities&nbsp;</strong>&nbsp;</p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <br> <p><strong>Equal Opportunities&nbsp;</strong>&nbsp;</p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:&nbsp;</strong>&nbsp;</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:&nbsp;</strong>&nbsp;</p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety&nbsp;</strong>&nbsp;</p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING &amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. 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Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><span>The Danish Egyptian Dialogue Initiative (DEDI) is a lab&nbsp;for Innovation in Sustainable Design and green transition, and a cross-cultural space for dialogue on climate, peace and security between Denmark &amp; Egypt. A new four-year phase of DEDI started in 2025 financed under the Danish Arab Partnership Programme (DAPP). The new phase is designed to address the challenges and opportunities of climate change, circular economy, green transition and Innovation in Sustainable Design. DEDI implement activities on the following three components: i) Innovation in sustainable design by youth; ii) Green environmental literacy for youth; and iii) Youth dialogue on climate and security. DEDI is hosted by UNDP in Egypt with a range of Danish and Egyptian organizations and experts engaged to lead DEDI’s dialogue and exchange activities in Egypt and Denmark. &nbsp;</span></p><br> <p><span>As the host institution and implementing agency for DEDI, UNDP Egypt implements the initiative, ensuring alignment with broader development priorities and providing technical, operational and administrative support. Under the new phase of DEDI (2025-2028), UNDP is responsible for grant management, partnership development, financial oversight, and technical guidance across all three components. UNDP’s involvement ensures that DEDI benefits from its extensive expertise in sustainable development, youth engagement, and climate action, as well as its established networks with governmental and non-governmental stakeholders. Furthermore, UNDP will support capacity-building efforts, monitoring, and reporting in line with its Results-Based Management (RBM) standards, ensuring that DEDI's activities contribute effectively to the Danish Arab Partnership Programme (DAPP) and Egypt’s green transition agenda.</span></p><br> <p><span>To support the effective implementation of the Danish Egyptian Dialogue Initiative (DEDI) under its new phase (2024–2028), UNDP Egypt is recruiting a&nbsp;Project Officer – Innovation in Sustainable Design&nbsp;(NPSA-9) to provide technical support, partnerships and programme coordination to DEDI. The position will support the implementation of Component 1: Innovation in Sustainable Design, with a focus on youth, innovation, green transition, and entrepreneurship.&nbsp;</span></p><br> <p><span>The role will contribute to the design and delivery of innovation programmes, including incubation cycles, partnerships with SMEs and ecosystem actors, and the development of youth-led business models and technical solutions, while supporting monitoring, reporting, and knowledge management to inform continuous learning and programme improvement.</span></p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Under the direct supervision of the DEDI Project Technical Expert and guidance of the DEDI Project Manager, the Project Officer – Innovation in Sustainable Design will:</span></p><br> <p><span><strong>Provide programme technical support and advisory&nbsp;</strong></span></p><br> <ul> <li><span>Support the coordination and implementation of programme activities related to innovation, youth, entrepreneurship, and skills for the green transition, ensuring efficient and timely delivery.</span></li> <li><span>Develop and co-create programme concepts for bootcamps, ideation activities, incubation cycles, mentoring, and showcase events in collaboration with a range of partners in Egypt and Denmark.</span></li> <li><span>Design and lead calls for proposals, including the selection and onboarding of youth participants, partners, and stakeholders for programme activities and related engagements.</span></li> <li><span>Support the development and refinement of youth-driven business models, technical solutions, and initiatives.</span></li> <li><span>Proactively identify project challenges and risks and contribute to the development and implementation of appropriate mitigation strategies.</span></li> <li><span>Supervise a national UNV in supporting programme-related tasks and logistics.</span></li> </ul> <p><span><strong>Cultivate and coordinate partnerships and networks</strong></span></p><br> <ul> <li><span>Develop and maintain effective partnerships in Egypt and Denmark to ensure high-quality implementation of activities related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Support engagement and coordination with a diverse range of partners, including universities, innovation hubs, SMEs, design institutions, and entrepreneurship support organizations (ESOs).</span></li> <li><span>Lead and coordinate the design and finalization of contractual agreements in collaboration with UNDP procurement and partnership teams.</span></li> <li><span>Support financial tracking, procurement processes, and payment processing in collaboration with UNDP procurement and finance teams.</span></li> <li><span>Facilitate collaboration and showcase opportunities between youth innovators, stakeholders, and industry partners, including SMEs.</span></li> <li><span>Support networking efforts to expand DEDI’s partner base and stakeholder engagement, including through linkages with the UNDP Green Link Taskforce.</span></li> </ul> <p><span><strong>Contribute to Monitoring, Evaluation and Learning (MEL) and reporting</strong></span></p><br> <ul> <li><span>Lead the development and refinement of indicators, tracking of KPIs, articulation of results, and follow-up on activities related to innovation, youth, entrepreneurship, and skills for the green transition, in line with the approved DEDI MEL Framework.</span></li> <li><span>Prepare progress and learning reports, including tracking results of innovation and youth-focused activities.</span></li> <li><span>Support bi-annual reporting to the DEDI Advisory Group and provide substantive technical inputs to ad hoc reporting requirements, as needed.</span></li> <li><span>Contribute to knowledge management and learning efforts within DEDI, with a view to capturing insights and lessons learned for continuous improvement and scale.</span></li> </ul> <p><span><strong>Facilitate knowledge management, communication, and innovation</strong></span></p><br> <ul> <li><span>Provide substantive inputs to communication and visibility efforts, including social media content, press releases, knowledge products, and related communication activities.</span></li> <li><span>Systematically document achievements and challenges related to innovation, youth, entrepreneurship, and skills for the green transition.</span></li> <li><span>Contribute to the identification and application of innovative approaches to programme delivery, using learning to inform continuous improvement and adaptation.</span></li> <li><span>Stay abreast of relevant local and global research and support the integration of emerging knowledge and best practices into DEDI programming.</span></li> </ul> <p><span><strong>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</strong></span></p><br>&nbsp; <span>Institutional Arrangement</span> <span><strong>The Project Officer will report to the DEDI Project Technical Expert.</strong></span> <p><strong>Competencies</strong></p><br>Core Competencies <ul> <li><strong>Achieve Results – Level 2:</strong> Scale up solutions and simplify processes, balancing speed and accuracy in delivering work.</li> <li><strong>Think Innovatively – Level 2:</strong> Offer new ideas, remain open to new approaches, and demonstrate systemic and integrated thinking.</li> <li><strong>Learn Continuously – Level 2:</strong> Step outside the comfort zone, learn from others, and support their learning.</li> <li><strong>Adapt with Agility – Level 2:</strong> Adapt processes and approaches to new situations and involve others in the change process.</li> <li><strong>Act with Determination – Level 2:</strong> Demonstrate perseverance and effectively manage multiple sources of pressure simultaneously.</li> <li><strong>Engage and Partner – Level 2:</strong> Act as a facilitator and integrator, bringing people together and building and maintaining partnerships and coalitions.</li> <li><strong>Enable Diversity and Inclusion – Level 2:</strong> Facilitate conversations that bridge differences and incorporate diversity and inclusion considerations into decision-making.</li> <li><strong>UNDP People Management Competencies</strong> can be found on the dedicated <span>site</span>.</li> </ul>Cross-Functional &amp; Technical Competencies <u>Business Direction &amp; Strategy</u> <ul> <li><strong>Strategic Thinking</strong> <ul> <li>Ability to develop effective strategies and prioritized plans aligned with UNDP objectives, based on a systemic analysis of challenges, risks, and opportunities.</li> <li>Ability to leverage learning from various sources to anticipate and respond to future trends and demonstrate foresight in identifying possible ways forward for UNDP.</li> </ul></li> <li><strong>System Thinking</strong> <ul> <li>Ability to use objective analysis and judgment to understand how interrelated elements coexist within a system and how changes to one element may affect other parts of the system.</li> </ul></li> </ul><u>Business Development</u> <ul> <li><strong>Knowledge Facilitation</strong> <ul> <li>Ability to engage individuals and groups, internally and externally, and design and facilitate activities that support knowledge sharing, information exchange, and collaboration.</li> <li>Knowledge of tools and approaches that encourage active participation, contribution, and exchange.</li> </ul></li> </ul><u>Business Management</u> <ul> <li><strong>Project Management</strong> <ul> <li>Ability to plan, organize, prioritize, and manage resources, procedures, and protocols to achieve specific objectives.</li> </ul></li> <li><strong>Communication</strong> <ul> <li>Ability to communicate clearly, concisely, and effectively through written and verbal communication, adapting messages and communication methods to different audiences.</li> <li>Ability to manage communications internally and externally through media, social media, and other appropriate channels.</li> </ul></li> </ul>Partnership Management <ul> <li><strong>Relationship Management</strong> <ul> <li>Ability to engage with a broad range of public and private partners and build, sustain, and strengthen working relationships, trust, and mutual understanding.</li> </ul></li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li><span>Advanced university degree (master's degree or equivalent) in Business Administration, Entrepreneurship, Innovation Management, Sustainable Development, Economics, Development Studies, Social Sciences, or a related field is required, OR</span></li> <li><span>A first-level university degree (bachelor’s degree) in the areas stated above, &nbsp;in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree&nbsp;</span></li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li><span>Minimum of&nbsp;2&nbsp;years (with master’s degree)&nbsp;or&nbsp;4 years&nbsp;(with bachelor’s degree) of relevant experience at national and/or international level in designing and/or implementing innovation programmes, entrepreneurship support initiatives (e.g. incubation, acceleration), and youth-focused programmes related to sustainable development or the green transition.</span></li> </ul> <p><span><strong>Required skills and competencies</strong></span></p><br> <ul> <li><span>Demonstrated experience in supporting the design, coordination and/or implementation of development programmes is required.&nbsp;</span></li> <li><span>Experience working with youth-related initiatives, innovation, entrepreneurship, sustainable development, or related fields is required.&nbsp;</span></li> <li><span>Proven experience in stakeholder engagement and partnership development, including collaboration with public, private, or civil society actors, is required.&nbsp;</span></li> <li><span>Demonstrated ability in programme coordination, including planning, implementation support, monitoring and reporting, is required.&nbsp;</span></li> <li><span>Experience in the use of computers and office software packages (MS Word, Excel, etc), database packages, and web-based management systems such as ERP is required.&nbsp;</span></li> </ul> <p><span><strong>Desired additional skills and competencies</strong></span></p><br> <ul> <li><span>Experience working with regional or international organizations, including UN or multilateral contexts, is an asset.&nbsp;</span></li> <li><span>Familiarity with youth, innovation, entrepreneurship, and/or sustainability ecosystems in Egypt or the Arab region is an asset.&nbsp;</span></li> <li><span>Experience in youth engagement, policy dialogue, or capacity-building initiatives is an asset.&nbsp;</span></li> <li><span>Exposure to innovation, research, or ecosystem development for SMEs or startups is an advantage.&nbsp;</span></li> <li><span>Experience in sustainable development, climate, or green transition programming is an asset.</span></li> </ul> <p><span><strong>Required Language(s) (at working level)</strong></span></p><br> <ul> <li><span>Fluency in English and Arabic is required.&nbsp;</span></li> </ul> <p><span><strong>Professional Certificates</strong></span></p><br> <ul> <li><span>Project/programme management certification is an advantage</span></li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The Technical Specialist for Climate at UNDP Egypt leads the strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. You are responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. You will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, you foster a collaborative environment aimed at solving complex development challenges.</p><br> <p><strong>Scope of work</strong></p><br> <p>Under the overall guidance of the DRR and supervision of the Team Leader, Climate, the incumbent is entrusted contributing to the technical and strategic formulation and management of a high-impact portfolio. This role involves analyzing socio-economic trends to design innovative projects that leverage technology for sustainable development. The Programme Coordinator is responsible for ensuring that all digital initiatives promote inclusive growth and effectively reach marginalized communities across Egypt.&nbsp;</p><br> <p>Interaction with project personnel focuses on providing technical guidance and overseeing the timely delivery of results. The incumbent will coordinate project teams to ensure compliance with UNDP’s results-based management tools and quality control standards. By mentoring staff and facilitating knowledge exchange, the Programme Coordinator fosters a collaborative environment aimed at solving complex development challenges.</p><br> <p>The Technical Specialist coordinates work with the NOC Team Leader through a structured reporting and advisory relationship. The incumbent acts as the primary operational link, providing the Team Leader with real-time data on project performance, risks, and financial delivery to support their higher-level strategic decision-making. Regular briefings ensure that the portfolio remains strictly aligned with the UNDP Egypt Country Programme Document (CPD) and broader UNDP Strategic Plan.&nbsp;</p><br> <p>Operationally, the incumbent collaborates with the Team Leader to finalize Annual Work Plans (AWPs) and budget allocations, ensuring that all digital initiatives meet UNDP’s quality assurance and Results-Based Management (RBM) standards. As for resource mobilization, the Programme Coordinator prepares technical briefs and impact reports for high-level meetings with government counterparts and donors. This partnership ensures that technical project outputs are translated into sustainable policy advice at the national level.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>Below are the key responsibilities and expected skill sets for this role:&nbsp;</p><br> <p><strong>1.Provide top quality technical advisory services:</strong></p><br> <ul> <li>Provide cutting-edge policy advice in the thematic area of the project and facilitate policy dialogues with partners, promoting UNDP thought leadership and advocacy work. Establish advocacy networks at the country level and linked to international networks. Contribute to relevant, high-impact advocacy campaigns that are implemented with key partners.</li> <li>Contribute to the analysis of the political, social and economic situation in the context of the project and advise the UNDP CO management on issues related to the thematic area of the project.</li> <li>Contribute to the setting of technical standards based on regional and global best practices in&nbsp;the thematic area of the project/programme in areas Conduct thorough analysis of the political, social and economic situation in the country and collaborative preparation/revision of project documents, AWP and other documents in the area of Climate&nbsp; &nbsp; &nbsp; work including but not limited to:&nbsp; &nbsp; &nbsp; <ul> <li>Climate Change Adaptation</li> <li>Energy Transition</li> <li>Nature-Based Solutions</li> <li>Disaster Risk Reduction (DRR)</li> <li>Land Degradation and Water Security</li> <li>Voluntary Carbon Markets (VCM)</li> <li>Chemical and Waste Management</li> </ul></li> <li>Provide strategic planning and technical advice for portfolio planning as well as formulation and periodic revisions of the project’s annual work plan (AWP), including plans for budget, Human Resources actions and procurement that are developed in close coordination with UNDP’s Country Office Programme, HR, and Procurement teams. Coordinate development of detailed implementation plans.&nbsp;</li> <li>Coordinate Programme implementation to contribute to the overall Programme relevance and performance, the effective realization and quality of outputs within the specified constraints of time and cost as outlined in the project document, and adherence to applicable UNDP policy and programme management procedures and Government standards, rules, and regulations.</li> <li>Ensure proper execution of all administrative activities associated with Programme</li> </ul> <p><strong>2. Support effective implementation of programme/project activities aimed at Climate:</strong></p><br> <ul> <li>Provide technical support, working in collaboration with the Project Manager, in planning and effectively implementing project activities within the scope of approved budgets, workplans and other project documents and in alignment with UNDP’s programmatic priorities and goals. Supervise and coordinate the work of the project team and consultants. Provide guidance and support in the identification and sourcing of technical expertise, including preparation of TORs and evaluation of experts.&nbsp;</li> <li>Provide timely and quality technical advice and guidance for the project implementation in line with UNDP’s rules and regulations, and UNDP Project Operational Policies and Procedures.&nbsp;</li> <li>Manage and monitor project financial resources; and analyze project progress to identify risks and other implementation problems. &nbsp;Ensure timely collection of data for reporting on project activities, outputs, and outcomes; and substantially contribute to the preparation of narrative and financial progress reports, including donor reports. Provide technical guidance on risk mitigation measures to address implementation problems. Update risk logs.&nbsp;</li> <li>Coordinate and participate in quality control mechanisms, seeking to improve the technical quality of the project&nbsp;outputs, products, publications, and policy discussion papers and briefs.</li> </ul> <p><strong>3. Support strategic partnership building and resource mobilization:</strong></p><br> <ul> <li>Establish and maintain a strategic understanding of and engagement with all the relevant institutions, including establishing contact and developing strategic partnerships with other UN agencies, government institutions, donors, NGOs, IFIs, the private sector, academia, civil society, and other stakeholders and beneficiaries at the national, regional, and local levels.&nbsp;</li> <li>Participate in meetings with donors, prepare and deliver presentations of project results, and follow up with relevant counterparts if requested by the supervisor.</li> <li>Implement resource mobilization strategies to achieve project outcomes that include facilitating liaisons with potential financing agencies and institutions to strengthen relationships and raise funds. Identify new funding opportunities for furthering the project ideas.&nbsp;</li> </ul> <p><strong>4. Contribute to knowledge management and information sharing in the UNDP country office:</strong></p><br> <ul> <li>Organize training for the project personnel to enhance their capacities in the technical matters of the thematic area of the project.</li> <li>Identify, evaluate, synthesize, and document lessons learned and best practices directly linked to the project goals and activities. Develop knowledge sharing materials and respond to related queries.&nbsp;</li> <li>Contribute substantively to knowledge networks and communities of practice within the thematic area of the project.&nbsp;</li> <li>Develop and carry out a personal learning plan.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional arrangements</strong></p><br> <p>The incumbent will work under the direct supervision of the Team Leader, Climate and the overall guidance of the DRR.</p><br> <p><strong>Competencies</strong></p><br> <i><strong>Core&nbsp;</strong></i> <br> <p><strong>Achieve Results:</strong></p><br> LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact&nbsp; <br> <p><strong>Think Innovatively:</strong></p><br> LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 3: Proactively initiate and champion change, manage multiple competing demands&nbsp; <br> <strong>Act with Determination&nbsp;</strong> LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity <br> <p><i><strong>Cross-Functional &amp; Technical competencies:</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction &amp; Strategy</strong></i> System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> <i><strong>Business&nbsp;Development</strong></i> Collective Intelligence Design <p>Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services.</p><br> <p>Knowledge and understanding of Collective Intelligence Design principles, methodology and practices.</p><br> <br> <i><strong>Business&nbsp;Management</strong></i> Project&nbsp;Management Ability&nbsp;to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals. <br> <i><strong>Business Management</strong></i> Risk management Identify and organize action around reducing, mitigating and proactively managing risks <br> <i><strong>Partnership Management</strong></i> Multi-stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi-stakeholder funding platforms <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Ecosystem-based adaptation and management <br> <i><strong>2030 Agenda: Planet</strong></i> <p>Climate</p><br> Climate Change Adaptation: Fostering Food Security and resilient Agricultural systems <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Minimum academic requirements</strong> <ul> <li>Advanced university degree (master’s degree or equivalent) in fields related to Environmental Science, Natural Resources Management, Climate Economics, Political/Social Science, International Law, Social Affairs, International Relations or related field, is required.&nbsp; Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <br> <strong>Minimum number of years of relevant work experience</strong> <ul> <li>Minimum 5 years (with master’s degree) or 7 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in providing technical advice, conducting research, formulating policies, and/or developing and managing complex projects in sectors applicable to Climate</li> </ul> <br> <strong>Required skills</strong> <ul> <li>Experience in fostering networks and partnerships and ability to provide coordination with the UN Agencies, international and other organizations present in the sector.</li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.</li> <li>Knowledge and experience in relevant thematic area</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience with project planning and consulting, including the effective provision of substantive technical leadership and guidance, oversight, monitoring, and reporting for projects/programmes with similar scale, scope, and complexity.</li> <li>Experience in timeliness and quality of portfolio work&nbsp;</li> <li>Experience in projects /programme related to climate change&nbsp;</li> </ul> <br> <strong>Required Language(s)</strong> <ul> <li>Fluency in English and Arabic is required.&nbsp;</li> <li>Knowledge of an additional UN language is highly desirable.</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;</p><br> <p>It is guided by four core principles:</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Retaining key capacities while investing in new expertise</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strengthening and integrating quality assurance and programme finance</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Standardization and optimization across the teams / functions</p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Financial sustainability of core structure - with flexibility for expansion / contraction</p><br> <p>The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries.&nbsp;</p><br> <p>The team drives <b>UNDP’s digital transformation efforts</b> in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.&nbsp;</p><br> <p>Under&nbsp;the&nbsp;guidance&nbsp;and&nbsp;direct&nbsp;supervision&nbsp;of&nbsp;the&nbsp;Procurement and ICT Analyst (NOB), the ICT &amp; Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p>The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies.&nbsp; The&nbsp;ICT&nbsp;Associate works&nbsp;in close collaboration with Programme, Operations and projects teams in the&nbsp;CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.)&nbsp;Ensure implementation of ICT strategies and introduction/implementation of new technologies:</b></p><br> <ul> <li>Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.</li> <li>Participate in development and implementation of Standard Operating Procedures in ICT services.&nbsp;</li> <li>Conduct market research and analysis and provide support in introducing new technology for CO system updating and improvement.</li> <li>Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids.&nbsp;</li> <li>Participate in development and implementation of ICT annual plan. Maintain the measures in place for business continuity and disaster recovery processes and procedures.&nbsp;</li> <li>Provide support for the use of ERP functionality for improved business results and improved client services.</li> <li>Provide ICT support for key events.&nbsp;</li> </ul> <p><b>2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:</b></p><br> <ul> <li>Monitor shared network environments and cloud-based resources daily to ensure stable connectivity for all resident UN Agencies.</li> <li>Deploy countermeasures and cybersecurity protocols to protect the data resources of the CO and partner agencies from malicious attacks. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.</li> <li>Maintain an up-to-date inventory of shared ICT assets, managing their lifecycle from procurement to sustainable disposal/recycling.</li> <li>Support effective functioning (installation, operation, and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.</li> <li>Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.</li> <li>Maintain an up-to-date inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> </ul> <p><b>3.) Manage ICT contracts and vendor performance for integrated service delivery:</b></p><br> <ul> <li>Oversee technical performance against Key Performance Indicators (KPIs) for ICT-related Long-Term Agreements (LTAs) used by the CO and UN partners.</li> <li>Respond to complex technical issues and service interruptions by serving as the primary liaison between the UN and technology service providers.</li> <li>Ensure full compliance with software licensing, hardware warranties, and service-level agreements (SLAs) throughout the contract lifecycle.</li> </ul> <p><b>4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:</b></p><br> <ul> <li>Organize end-to-end procurement processes (RFQ, ITB, RFP) for hardware, software, and technical services such as cloud hosting and cybersecurity for the CO and UN partners.</li> <li>Draft technical specifications and Terms of Reference (TOR) that harmonize requirements across agencies to facilitate joint procurement and leverage economies of scale.</li> <li>Conduct market research to identify innovative "Green ICT" providers and maintain a specialized vendor roster accessible to the UN Country Team (UNCT).</li> <li>Support technical evaluation committees to ensure technology bids comply with UNDP rules and inter-agency interoperability standards&nbsp;<br> &nbsp;</li> </ul> <p><b>5) Support digital transformation, AI enablement, and knowledge management:</b></p><br> <ul> <li>Identify opportunities to digitalize and automate business processes.</li> <li>Provide technical support for ERP systems (e.g., Quantum) to enable data-driven decision-making.</li> <li>Contribute to the development and use of AI tools and digital solutions to enhance efficiency.</li> <li>Promote the use of data analytics for performance monitoring and reporting.</li> <li>Support knowledge sharing, documentation of best practices, and capacity-building activities.</li> <li>Participate in the organization of training for the CO staff on ICT/Procurement issues</li> <li>Contribute to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: The ICT &amp; Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p><b>Competencies</b></p><br> <i><b>Core&nbsp;</b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in&nbsp;</p><br> <p>doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <br> <p><b>Adapt with Agility&nbsp;</b></p><br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change&nbsp;</p><br> <p>process</p><br> <br> <b>Act with Determination&nbsp;</b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Results-based Management Ability to manage programmes and projects with a focus on improved performance and demonstrable results. <br> <b>Business Management</b> Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide&nbsp;inputs to the development of customer service strategy, look&nbsp;for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. <br> <b>Business Management</b> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of &nbsp;discovering useful information, informing conclusions, and supporting decision-making. <br> <b>Business Management</b> Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. <br> <b>Information Management and Technology</b> <p>IT Customer&nbsp;</p><br> <p>Support</p><br> Ability&nbsp;to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is&nbsp;desirable. <br> <b>Information Management and Technology</b> Network, Communication, and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. <br> <b>Information Management and Technology</b> User Experience and Business Analyst Capacity to translate efficiently user needs into IT requirements around human-centered design. <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications.&nbsp;</li> <li>A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2&nbsp;is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.&nbsp;</li> <li>Certifications in&nbsp;CCNA,&nbsp;MSCA, MSCE,&nbsp;and/or MCP are&nbsp;an asset&nbsp;</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working&nbsp;experience&nbsp;in&nbsp;network&nbsp;administration and operations, web design, providing technical support for&nbsp;hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying&nbsp;knowledge&nbsp;of&nbsp;database applications, web-based management systems and cloud infrastructure solutions.</li> <li>Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired.</li> <li>Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired.</li> <li>Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired.</li> <li>Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired.</li> <li>Possession of valid <b>CIPS Level 2 </b>certification is desired.</li> <li>Possession of valid <b>Cisco (e.g. CCNA) or equivalent ICT&nbsp;</b>certification is desired.</li> </ul> <p><b>Language Requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>