وظائف أتمتة

Process Engineer — Power Plants | Synchronous Condenser Programme, Saudi Arabia Bahrawy Consultancy Group · Cairo Head Office<br>Saudi Arabia is building one of the largest renewable portfolios in the world, and the grid needs inertia, voltage support and system strength to absorb it. That is why synchronous condensers are being installed across the Kingdom alongside the new solar and wind plants.<br>Bahrawy Consultancy Group is the engineering consultant on 14 synchronous condenser projects in KSA — acting for the OEM on all fourteen, and additionally for the EPC contractor on eight of them. We are building the Cairo-based engineering team that will deliver them.<br>If you want your next five years spent on one large, technically serious programme rather than jumping between unrelated jobs, read on.<br>???? WHAT YOU WILL ACTUALLY DO<br>- Develop and review PFDs, P&IDs, heat and mass balance, and system descriptions for the balance-of-plant: closed cooling water, lube oil and jacking oil, air and water cooling circuits, compressed air, demineralised and raw water, drainage, and fire water.- Size equipment and lines — pumps, heat exchangers, coolers, filters, tanks, valves — and produce the hydraulic and thermal calculations that back them up.- Write and review technical specifications, equipment datasheets, equipment lists and MTOs.- Review OEM and vendor deliverables against project specifications, applicable codes and Saudi utility requirements, and drive comments to closure.- Participate in design reviews, HAZOP and constructability sessions, and 3D model reviews.- Coordinate daily with electrical, I&C, civil and piping disciplines, and interface with the OEM's and the EPC contractor's engineering teams.- Support ITPs, pre-commissioning and commissioning procedures, and answer site technical queries.<br>✅ WHAT YOU MUST HAVE<br>- BSc in Mechanical or Power Engineering from an accredited university.- Minimum 5 years of process/mechanical design experience, with at least 3 on power generation, substation or heavy industrial projects.- Working command of ASME B31.1, ASME BPVC, API 610/682/614, TEMA and NFPA 850/851.- Strong hydraulic and thermal calculation ability — you can defend your numbers, not just run the software.- Auto CAD plus solid Excel. Any of AFT Fathom, Pipe Flow Expert, HTRI or Plant 3D/PDMS/SP3D is a real plus.- Fluent written and spoken English. All project correspondence, specifications and vendor documents are in English.- Egyptian Engineers Syndicate membership.- Based in Greater Cairo, or genuinely willing to relocate.- Valid passport and readiness to travel to Saudi Arabia for project meetings and troubleshooting.<br>✈️ ABOUT THE TRAVEL<br>This is a Cairo-based role, not a rotation. Your desk, your team and your working week are at our head office in El Nozha, Heliopolis. But the projects are in the Kingdom, and the engineers who own the design go there — for design review meetings with the OEM, the EPC contractor and the client, and for troubleshooting when a system does not behave the way the drawings said it would.<br>Trips are short and fully arranged and funded by the company: flights, accommodation, ground transport, visa and per diem. You will need a valid passport with at least six months validity.<br>If you have ever wanted to see the systems you designed actually running, this is the part of the job that gives you that.<br>⭐ WHAT WILL MOVE YOU TO THE TOP OF THE PILE<br>- Experience with rotating machinery auxiliaries — turbines, generators, large motors, flywheels.- Prior work on Saudi projects: SEC / National Grid SA standards, Saudi Building Code, or Aramco specifications.- Experience on the consultant or owner's-engineer side, reviewing rather than only producing.- Exposure to GE Vernova, Siemens Energy or comparable OEM equipment packages.- Site commissioning or troubleshooting experience, not only design-office work.<br>???? WHERE THIS GOES<br>This is not a seat-filling hire. The successful engineer is expected to grow into a Discipline Lead / Team Leader as the programme scales, with responsibility for a squad of engineers across multiple projects. Bahrawy is expanding its Power sector practice, and the people who build this programme will run the next one.<br>???? ABOUT US<br>Bahrawy Consultancy Group is a multi-disciplinary Egyptian consultancy accredited as a "House of Expertise" — the highest ranking awarded to engineering consulting firms in Egypt — with an ISO-certified quality system and offices in Cairo, Riyadh and Jeddah. We deliver concept design, detailed design and construction supervision across Buildings, Infrastructure and Power.<br>???? HOW TO APPLY<br>Complete our short application form — it takes about six minutes and it is how we shortlist:<br>https://docs.google.com/forms/d/e/1FAIpQLSczv LP6Pzetp EG-gvq Z8i8ip GyBTo1-aysss AjLtEEKTuGBog/viewform<br>Applications without the form are not reviewed. We reply to every applicant within 5 working days, including if the answer is no. We never charge candidates a fee at any stage.<br>Recruitment for this role is supported by Pro-Tech Systems Ltd. Your employment contract would be directly with Bahrawy Consultancy Group.<br>#Process Engineer #Power Generation #Synchronous Condenser #Grid Stability #Cairo #Mechanical Engineering #EPC #Saudi Arabia #Engineering Jobs #Hiring

Operations Coordinator<br>Location: Remote, Egypt Position: Full-time<br>We are looking for a highly organized Operations Coordinator to help manage the administrative and operational flow of prefab construction projects from initial lead through final completion. This is an internal operations role, not a sales position. Your responsibility is to keep projects organized, maintain accurate records, manage workflows in Trello, and make sure deadlines, follow-ups, and next steps never fall through the cracks.<br>What You'll DoManage the Trello pipeline from new lead through qualification, proposal, follow-up, close, and project completion Maintain organized client files, project documentation, notes, deadlines, and status updates Create and manage automated reminders, notifications, checklists, and follow-up workflows Review lead information based on budget, property, project type, timeline, location, and readiness Prepare proposals using established templates, pricing structures, prompts, and internal guidelines Organize preliminary feasibility information for prefab construction projects Track projects through feasibility, design, permitting, engineering, site preparation, procurement, installation, and completion Understand and track turnkey projects, site-ready packages, and unit-only delivery Research and organize contractors, subcontractors, engineers, surveyors, and other project professionals Use AI tools to improve research, documentation, organization, and operational efficiency Provide clear daily updates on priorities, project status, and items requiring decisions<br>What We're Looking For Advanced hands-on experience with Trello Strong understanding of workflows, pipelines, automations, checklists, deadlines, and dependencies Excellent organization and attention to detail Strong written English and clear internal communication Experience using AI tools for research, documentation, or operational tasks Ability to follow established systems while proactively identifying missing information and next steps Comfortable researching contractors, vendors, and construction requirements Ability to work independently and take ownership of responsibilities Interest in prefab construction, real estate development, and efficient operational systems Ability to overlap with Los Angeles business hours<br>Experience in construction, architecture, permitting, project coordination, real estate, or contractor management is strongly preferred.<br>What We Provide You will be joining an established operation with existing proposal templates, pricing frameworks, project phases, Trello systems, prompts, and internal processes. You will not be expected to build everything from scratch. Your role is to learn the existing system, operate it consistently, and help improve it as the business grows.<br>What Success Looks Like Every lead has a clear status and next action Follow-ups happen on time Client and project files remain accurate and organized Proposals are prepared quickly and correctly Active projects stay organized from feasibility through final delivery Leadership always has a clear view of project status, priorities, and next steps

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}</p><br><span>As a <strong>Site Instrumentation &amp; Control (I&amp;C) Construction Supervision Lead,</strong> you will lead site supervision activities, ensuring I&amp;C installations are delivered safely, efficiently, and in compliance with technical, quality, and regulatory requirements while supporting the customer and leading a multidisciplinary team.</span><br><span><strong>Duties and Responsibilities</strong></span><br><ul><li><span>Lead and coordinate the I&amp;C construction supervision team.&nbsp;</span></li><li><span>Oversee I&amp;C installation, construction, and testing activities.&nbsp;</span></li><li><span>Ensure compliance with safety, quality, technical, and regulatory requirements.&nbsp;</span></li><li><span>Support and interface with the customer and key stakeholders.</span></li><li><span>Monitor project progress and report on performance.</span></li><li><span>Review technical documentation, procedures, and contractor deliverables.</span></li><li><span>Manage resources and support multidisciplinary collaboration.</span></li><li><span>Ensure adherence to project execution plans and quality standards.</span></li></ul> <span><strong>Experience and Qualifications</strong></span><br><ul><li><span>Bachelor’s degree or higher in Electrical Engineering or Instrumentation &amp; Control (I&amp;C) Engineering.&nbsp;</span></li><li><span>10+ years of nuclear power plant construction supervision experience.&nbsp;</span></li><li><span>Strong knowledge of nuclear electrical and I&amp;C codes and standards.&nbsp;</span></li><li><span>Proven experience leading multicultural teams.&nbsp;</span></li><li><span>Strong construction oversight and technical review skills.&nbsp;</span></li><li><span>Excellent English communication and report-writing skills.&nbsp;</span></li><li><span>Demonstrated expertise in I&amp;C systems and construction practices.</span></li></ul><p><span><strong>Special Job Requirements</strong></span></p><br><ul><li>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}<span>Strong leadership and stakeholder management skills.</span></li><li><span>Knowledge of nuclear industry standards and regulations.&nbsp;</span></li><li><span>Ability to work effectively in multicultural teams.&nbsp;</span></li><li><span>Fluent English; Russian is an advantage.&nbsp;</span></li><li><span>Willingness to work on site.</span></li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>What project we have for you</b></p><p>Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.</p><p>Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As a DevOps engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.</p><p>The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.</p><p>Project is in production for 2+ years, being supported by multiple teams.</p><p><br></p><p>Our technical domains are:</p><p>– AWS cloud, partially Azure</p><p>– SSO, Organizations, Service control policies, access models.</p><p>– IAAC: terraform enterprise, terratest, chalice</p><p>– Serverless: lambda, step functions, wide range of misc automations, fargate</p><p>– System, Application, Network and security architectures</p><p>– Orchecstration: k8s (eks)</p><p>– SRE activities (logging, tracing, monitoring), OpsGenie, Splunk</p><p>– Hashicorp Vault</p><p>– Hybrid Networking</p><p><br></p><p>&nbsp;</p><p><br></p><p>What you will do</p><p>Design and implement control plane components for managing cloud infrastructure and services</p><p>Build and maintain infrastructure abstractions using Crossplane</p><p>Enable self-service infrastructure provisioning for development teams</p><p>Define and manage composite resources and reusable infrastructure templates</p><p>Integrate Crossplane with AWS services and Kubernetes environments</p><p>Ensure consistency, scalability, and governance of infrastructure provisioning</p><p>Collaborate with platform teams to build and enhance internal developer platforms (IDP)</p><p>Support lifecycle management of infrastructure resources (provisioning, updates, decommissioning)</p><p>What you need for this</p><p>5+ years of experience working as a DevOps / Platform Engineer</p><p>2+ years of experience building AI agents or agent-based systems (Agentic AI)</p><p>Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda)</p><p>Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault)</p><p>Strong knowledge of Kubernetes</p><p>Strong programming skills in Python (scripting, FastAPI, Swagger) and Bash / PowerShell</p><p>Hands-on experience with Crossplane&nbsp;</p><p>Understanding of control plane architecture and platform engineering concepts</p><p>Experience with infrastructure-as-code and reusable infrastructure patterns</p><p>Experience with containerization (Docker, Kubernetes)</p><p>Experience with CI/CD tools (Jenkins, GitLab)</p><p>Experience with monitoring and logging tools (Prometheus, ELK, etc.)</p><p>Experience with configuration management tools (Ansible, Chef, Puppet)</p><p>Nice to Have</p><p>Experience building internal developer platforms (IDP)</p><p>Familiarity with GitOps practices (ArgoCD, Flux)</p><p>Experience with multi-cloud or hybrid-cloud environments</p><p>Understanding of policy enforcement in platform engineering setups</p><p>Soft Skills</p><p>Strong system thinking and architectural mindset</p><p>Ability to design scalable and reusable solutions</p><p>Effective communication and collaboration skills</p><p>Ability to work in cross-functional platform teams</p><p>High level of ownership and attention to detail</p><p>Curiosity and interest in modern platform engineering approaches</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

Bid Coordinator Company: United Delta for Information Technology Department: Commercial / Bid Management Reports To: Bid Manager Location: Cairo, Egypt Employment Type: Full-Time About United Delta United Delta is a technology and digital transformation company delivering enterprise solutions across the Middle East. Our capabilities span Hyperautomation & Low-Code, Middleware & API Management, Artificial Intelligence, Data & Analytics, CRM, Enterprise Digital Solutions, and Airport Digital Transformation. We work closely with leading technology partners and enterprise and government customers to deliver complex digital transformation initiatives across the region. Role Overview United Delta is seeking a highly organized and detail-oriented Bid Coordinator to support our Bid Manager and wider commercial team in managing the end-to-end coordination of proposals, tenders, RFPs, RFIs, and other bid submissions. The Bid Coordinator will play a key role in ensuring that bid activities are properly planned, coordinated, documented, and submitted on time. The successful candidate will work closely with Sales, Presales, Delivery, Finance, Legal, Technology Practices, Partners, and Management to collect and consolidate the information required for high-quality and compliant submissions. This role is particularly suited to someone who is highly organized, comfortable working under deadlines, and capable of coordinating multiple stakeholders and bids simultaneously.<br> Key Responsibilities Bid & Proposal Coordination Support the Bid Manager in coordinating the complete bid lifecycle for RFPs, RFIs, RFQs, tenders, proposals, and related commercial submissions. Review tender and RFP documentation to identify submission requirements, deadlines, mandatory documents, formats, and evaluation criteria. Prepare and maintain bid checklists, compliance matrices, submission trackers, and action plans. Coordinate the collection of technical, commercial, legal, financial, and administrative inputs from internal stakeholders. Track outstanding actions and proactively follow up with contributors to ensure deadlines are met. Coordinate clarifications and questions related to tender requirements. Support the preparation, formatting, consolidation, proofreading, and quality review of proposal documents. Ensure final submissions comply with customer instructions and United Delta's internal standards. Coordinate electronic and physical bid submissions where required. Internal Stakeholder Coordination Work closely with the Bid Manager, Sales, Presales, Delivery, Finance, Legal, HR, and Technology Practice teams throughout the bid process. Schedule and coordinate bid kick-off meetings, review sessions, and final submission reviews. Document agreed actions, owners, and deadlines and ensure appropriate follow-up. Escalate potential delays, missing inputs, compliance risks, and other bid-related issues to the Bid Manager. Support coordination with subcontractors and technology partners for quotations, Statements of Work, technical documentation, certifications, and other required inputs. Proposal Documentation & Quality Maintain United Delta's proposal templates and ensure consistent use of approved corporate formats. Support the preparation and maintenance of standard company information, capability statements, customer references, CVs, certifications, project references, and other reusable bid content. Review submissions for formatting, consistency, completeness, grammar, and overall presentation quality. Ensure appropriate document version control throughout the bid lifecycle. Maintain accurate records of submitted proposals and their supporting documentation. Bid Tracking & Reporting Maintain an up-to-date tracker of active, upcoming, submitted, won, lost, and cancelled bids. Track key bid milestones, submission dates, clarification deadlines, and dependencies. Support the Bid Manager in preparing regular bid status reports for management. Maintain records of bid outcomes and support win/loss analysis. Help maintain an organized repository of previous proposals, RFP responses, customer requirements, commercial documents, and reusable content. Support continuous improvement of United Delta's bid management processes, templates, and knowledge base. Qualifications & Experience Bachelor's degree in Business Administration, Marketing, Management, Information Technology, Engineering, or a related discipline.1–3 years of experience in bid coordination, proposal management, sales support, commercial operations, project coordination, or a similar role. Previous experience within an IT services, systems integration, consulting, software, or technology organization is highly preferred. Exposure to government or enterprise RFPs and tendering processes in Saudi Arabia or the GCC is an advantage. Experience coordinating multiple internal and external stakeholders under strict deadlines is highly desirable. Required Skills Excellent organizational and coordination skills. Strong attention to detail. Excellent written and verbal communication skills in Arabic and English. Arabic communication skills are highly desirable. Strong proficiency in Microsoft Word, Power Point, Excel, and related productivity tools. Ability to understand and follow complex RFP instructions and compliance requirements. Strong document formatting and presentation skills. Effective stakeholder management and follow-up capabilities. Ability to manage multiple bids and competing deadlines simultaneously. Strong sense of ownership and accountability. Ability to work effectively in a fast-paced and deadline-driven environment.<br><br>Preferred Attributes We are looking for someone who is:Highly organized – able to keep multiple submissions, documents, actions, and deadlines under control. Detail-oriented – capable of identifying missing information, inconsistencies, and compliance gaps. Proactive – follows up without waiting to be reminded. Deadline-driven – understands that bid submission deadlines are non-negotiable. Collaborative – comfortable coordinating with senior stakeholders across different functions. Commercially aware – understands that every proposal ultimately supports a business opportunity. Calm under pressure – able to maintain quality even during demanding submission periods. Key Performance Indicators (KPIs) Performance in this role will be measured against areas including:On-time bid submission rate. Bid compliance and completeness. Accuracy of bid documentation. Timely collection of stakeholder inputs. Quality and consistency of proposal documentation. Bid tracker and repository accuracy. Reduction in last-minute submission issues. Internal stakeholder responsiveness and coordination. Contribution to improving United Delta's overall bid management process.<br> Working Relationship with the Bid Manager The Bid Coordinator will work closely with the Bid Manager, who will retain overall ownership of bid strategy, governance, commercial positioning, and final submission quality. The Bid Coordinator will primarily ensure that the operational and coordination aspects of each bid are executed effectively—including tracking requirements, coordinating stakeholders, managing documentation, monitoring deadlines, and ensuring submission readiness. Together, the Bid Manager and Bid Coordinator will ensure that United Delta's bids are compliant, competitive, professionally presented, and delivered on time.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing consumer packaged goods (CPG) brand with a strong retail presence and an expanding direct-to-consumer e-commerce business. As the company continues to grow its online channel, they are building out their marketing team to strengthen customer retention, increase repeat purchases, and grow subscription revenue.</p><br>Role Overview<p>The <strong>Email &amp; Retention Marketing Specialist</strong> will own the day-to-day execution and optimization of the brand’s email and SMS retention programs, with a primary focus on Klaviyo. The <strong>Email &amp; Retention Marketing Specialist </strong>will work closely with the Senior Marketing Manager to improve existing lifecycle flows, execute ongoing campaigns, analyze performance, and identify opportunities to increase repeat purchases, subscriptions, and customer lifetime value.</p><br><p>This role is ideal for a hands-on retention marketer who combines strong lifecycle marketing experience with good visual judgment and an AI-native approach to their work. While email and retention will remain the core focus, the Email &amp; Retention Marketing Specialist will also provide executional support across affiliate, influencer, and other day-to-day marketing initiatives as the brand’s DTC business continues to scale.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM PST</p><br>Key ResponsibilitiesEmail &amp; Lifecycle Marketing<ul><li><p>Manage and execute ongoing email marketing campaigns within Klaviyo.</p><br></li><li><p>Audit, refine, and optimize existing lifecycle flows, including welcome, abandoned cart, post-purchase, win-back, and other retention-focused automations.</p><br></li><li><p>Develop segmentation and testing strategies to improve engagement, conversion, and overall email performance.</p><br></li><li><p>Support campaigns around product launches, promotions, subscriptions, and other key marketing initiatives.</p><br></li><li><p>Own email execution end-to-end, including campaign setup, copy, basic design, testing, QA, and deployment.</p><br></li></ul>Retention &amp; Subscription Growth<ul><li><p>Analyze customer and campaign performance to identify opportunities to improve retention, repeat purchase rate, and customer lifetime value.</p><br></li><li><p>Develop and recommend strategies to convert one-time purchasers into recurring subscribers.</p><br></li><li><p>Use customer behavior and performance data to continuously improve lifecycle communications.</p><br></li><li><p>Partner with the Senior Marketing Manager to translate broader marketing priorities into actionable retention initiatives.</p><br></li><li><p>Monitor retention performance and recommend opportunities for continued testing and optimization.</p><br></li></ul>SMS Marketing<ul><li><p>Support and optimize the brand’s existing Postscript SMS program.</p><br></li><li><p>Coordinate email and SMS communications to create a cohesive customer lifecycle experience.</p><br></li><li><p>Identify opportunities to improve SMS engagement and conversion alongside broader retention initiatives.</p><br></li><li><p>Ensure SMS initiatives complement the brand’s broader email and lifecycle marketing strategy.</p><br></li></ul>Creative &amp; AI-Enabled Execution<ul><li><p>Design and build polished, on-brand emails using existing brand guidelines and creative assets.</p><br></li><li><p>Use Figma or similar design tools to support email creative and light digital marketing needs.</p><br></li><li><p>Leverage AI tools to improve the speed, quality, and efficiency of marketing execution.</p><br></li><li><p>Proactively identify ways AI can improve email marketing, creative production, analysis, and day-to-day workflows.</p><br></li><li><p>Use tools such as Claude or similar AI platforms to support marketing execution while maintaining strong quality control.</p><br></li></ul>Affiliate, Influencer &amp; Marketing Support<ul><li><p>Provide executional and administrative support for affiliate and influencer marketing initiatives.</p><br></li><li><p>Assist with creator outreach, product seeding, affiliate codes, and ongoing communication.</p><br></li><li><p>Support miscellaneous marketing initiatives, including merchandise coordination and other campaign-related execution.</p><br></li><li><p>Maintain organized information and follow-up across supporting marketing initiatives.</p><br></li><li><p>Serve as a flexible additional resource for the marketing team as priorities evolve while maintaining email and retention as the core focus of the role.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in email marketing, lifecycle marketing, retention marketing, or a similar e-commerce marketing role.</p><br></li><li><p>Strong hands-on experience using Klaviyo.</p><br></li><li><p>Experience managing and optimizing lifecycle flows, segmentation, campaigns, and retention initiatives.</p><br></li><li><p>Experience owning email campaigns from setup through testing, QA, deployment, and performance analysis.</p><br></li><li><p>Experience working with e-commerce or DTC brands is strongly preferred.</p><br></li><li><p>Experience with Postscript or similar SMS marketing platforms is preferred.</p><br></li><li><p>Experience supporting subscription-focused marketing initiatives is preferred.</p><br></li><li><p>Experience supporting affiliate or influencer marketing initiatives is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of email and customer lifecycle marketing best practices, with the ability to apply segmentation, testing, and behavioral data to improve retention performance.</p><br></li><li><p>Ability to interpret marketing performance data and translate insights into practical recommendations that improve engagement, repeat purchases, subscriptions, and customer lifetime value.</p><br></li><li><p>Strong copywriting skills with the ability to create clear, engaging, and brand-appropriate lifecycle communications.</p><br></li><li><p>Good visual judgment and the ability to create polished, on-brand email designs using established creative assets and brand guidelines.</p><br></li><li><p>Proficiency with Figma or similar digital design tools is strongly preferred, while Photoshop, Illustrator, or broader digital design experience is a plus.</p><br></li><li><p>Comfortable using Klaviyo and SMS platforms such as Postscript to execute and optimize lifecycle communications.</p><br></li><li><p>Ability to use AI tools such as Claude or similar platforms to improve marketing execution, analysis, creative production, and workflow efficiency.</p><br></li><li><p>Strong organizational skills and attention to detail when managing multiple campaigns, initiatives, deadlines, and marketing channels.</p><br></li><li><p>Ability to work independently, take ownership of execution, and proactively identify opportunities for improvement.</p><br></li><li><p>Comfortable collaborating with marketing leadership while remaining highly hands-on with day-to-day execution.</p><br></li></ul>What Success Looks Like<ul><li><p>Email and SMS campaigns are consistently executed accurately, on time, and in alignment with the brand and broader marketing calendar.</p><br></li><li><p>Existing Klaviyo lifecycle flows are continuously tested, refined, and optimized based on customer behavior and performance data.</p><br></li><li><p>Email engagement, repeat purchases, subscription conversion, and overall retention performance demonstrate measurable improvement.</p><br></li><li><p>Segmentation and testing strategies generate actionable insights that improve future lifecycle communications.</p><br></li><li><p>The marketing team can confidently hand off campaigns and retention initiatives with minimal day-to-day oversight.</p><br></li><li><p>Email creative remains polished, consistent, and aligned with established brand standards.</p><br></li><li><p>AI is effectively incorporated into workflows to increase efficiency and improve marketing output without compromising quality.</p><br></li><li><p>Reliable executional support is provided across affiliate, influencer, and other marketing initiatives without taking focus away from the core retention function.</p><br></li></ul>Opportunity<p>This is an opportunity to join a growing consumer brand at an exciting stage of its e-commerce expansion. The <strong>Email &amp; Retention Marketing Specialist</strong> will have the ability to take ownership of an increasingly important retention function, work alongside a growing marketing team, and directly influence how the brand builds long-term relationships with its customers.</p><br><p>As the DTC business scales, there is significant opportunity for this role to grow in scope and responsibility while developing deeper expertise across lifecycle marketing, subscriptions, SMS, customer retention, and AI-enabled marketing workflows.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description Smeetz is an AI-powered unified commerce platform for the European leisure and entertainment industry.<br> Theme parks, family entertainment centres, museums, zoos, and theatres run their ticketing, seating, F&amp;B, and payments on us.<br> This role owns our two AI surfaces: the Smeetz MCP server and the AI chatbot.<br> You own them end to end.<br> You talk to the venues using them, you decide what to build next, you write the production code, and you watch what happens once it is live.<br> There is no product manager between you and that decision.<br> Reports to the VP of Engineering.<br> No direct reports.<br> The authority in this role is over a surface area, not over people.<br> Key responsibilities A product engineer owns a piece of the product end to end: choosing what to build, building it, and improving it once real customers are using it.<br> Here that piece is our AI surfaces.<br> Own the Smeetz MCP server and the AI chatbot.<br> Both are yours end to end: the tool surface, the agent behaviour, and the guardrails on what they are allowed to do.<br> Decide what to build next.<br> Run discovery on your own area.<br> Talk to venue operators, read the traces, pick the work, write the spec yourself, ship it, then measure it.<br> Own reliability and performance.<br> Latency, error rates, and the call patterns clients actually generate.<br> You get full observability data to work from and the mandate to act on it.<br> Build the eval layer.<br> Make prompt and model changes measurable before they ship, not after a customer notices.<br> Write things down.<br> The surfaces you own should be understandable by the next engineer without you in the room.<br> Documentation sits in your objectives, not in the gap at the end of a sprint.<br> Raise the bar on AI-native delivery.<br> Extend our shared Claude Code skill library so the rest of engineering ships the way you do.<br> A published dual career ladder.<br> Grow to Staff AI Product Engineer without becoming a manager, on pay bands comparable to the management track.<br> Full ownership of two AI surfaces that are core product, not a side project.<br> Direct contact with the venue operators who use what you build.<br> Modern AI-native tooling: Claude Code with a shared internal skill library.<br> Fully remote position.<br> Competitive salary based on experience.<br> Band to confirm.<br> Professional requirements Minimum 5 years shipping production code, including at least one system you owned end to end with the on-call that comes with it.<br> Minimum 2 years building LLM features that reached real users: tool calling, structured outputs, evals, cost and latency control, and the failure modes that only appear in production.<br> Prototypes do not count.<br> Demonstrated expertise in an AI-native SDLC.<br> You work in Claude Code or an equivalent agentic environment every day, and you build your own skills, hooks, and automations rather than using AI as autocomplete.<br> Be ready to show what you automated and what it replaced.<br> Experience designing an API or tool surface for agents rather than for humans: naming, granularity, and error messages a model can recover from without a human stepping in.<br> You run discovery yourself.<br> Bring customer conversations you led, specs you wrote, and success metrics you set and were measured against.<br> Fluent in English.<br> Additional preferred skills Langfuse, or another LLM observability tool such as LangSmith, Braintrust, or Phoenix.<br> Ours is Langfuse and it is already wired into the MCP server.<br> The MCP specification itself, beyond having used it as a client.<br> The Anthropic Claude API and tool use.<br> Most of what we build sits on Claude.<br> Retrieval and evals over a support knowledge base.<br> Intercom Fin experience is directly relevant.<br> Guardrails for agents with write access: permissions, confirmation steps, prompt injection, PII.<br> French or German.<br> Personal attributes Owner: Defaults to ownership.<br> The surface works because you are in the seat.<br> AI-native: Lives inside Claude and agents.<br> Treats AI as leverage, not as a side project.<br> Product-minded: Starts from the operator's problem, not from the ticket.<br> Decisive: Kills their own ideas and can say what they gave up and why.<br> Writer: Leaves the codebase better documented than they found it.<br> At ease in ambiguity: There is no groomed backlog for this area.<br> That is the appeal, not the problem.<br> Measured: Defines success before building and accepts the number.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 03, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>The main job roles are:</span></p><br><br><p><span>- Assess the Security aspects relating to endpoint security including Anti-Virus, Anti-Malware, File Integrity Monitoring, Vulnerability Management, Host Intrusion Detection and Prevention Services and translate that to an appropriate level of security controls.</span></p><br><br><p><span>- Manage Security devices (Firewalls, IPS, reverse/forward proxies) policies</span></p><br><br><p><span>- Resolve end to end issues on Microsoft Defender for Endpoint agents.</span></p><br><br><p><span>- Assist in incident response activities such as malware analysis, remote system analysis, and remediation efforts.</span></p><br><br><p><span>- Operation of various scanning tools in use, and assessment and analysis of the data collected from scan tools.</span></p><br><br><p><span>- Operation or CISCO ISE Network Access Control solution</span></p><br><br><p><span>- Tracking and reporting on discovered vulnerabilities and remediation efforts.</span></p><br><br><p><span>- Help to the resolution of internal network related security incidents.</span></p><br><br><p><span>- Create documentations, reports, and Run books for ongoing deployment activities.</span></p><br><br><p><span>- Manage security change requests on our perimeter.</span></p><br><br><p><span>- Manage IT projects driven by Security concerns.</span></p><br><br><p><span>- Support the securing of our web services exposed on the Internet.</span></p><br><br><p><span>- Promote Security best-practices.</span></p><br><br><p><span>- Coordinate with deployment team, IT stakeholders during new rollouts, upgrades, functionality testing.</span></p><br><br><p><span>- Contribute to internal and external audits as needed.</span></p><br><br><p><span>- Additional responsibilities may be managed depending on the applicant’s skills</span></p><br><br><br><br>About you<p><span><strong>About you</strong></span></p><br><br><br><p><span>- 5+ years of experience working within a Security Operations Center (SOC) environment, including but not limited to incident response, vulnerability scanning, threat hunting, network monitoring/log management, and compliance management</span></p><br><br><p><span>- Experience on enterprise EPP/EDR (preferably Microsoft Defender for Endpoint / Harfanglab) operations including deployment, troubleshoot, threat analysis and endpoint automations and scripting in a large environment.</span></p><br><br><p><span>- Experience on implementing NAC (802.1x) solution, operations including deployment, troubleshoot and support of the solution.</span></p><br><br><p><span>- One or more Cloud Service Provide Professional certifications (e.g. Microsoft Azure Fundamentals, Microsoft Security, Compliance and Identity Fundamentals, AWS Cloud Practitioner, AWS Solutions Architect Associate, Google Cloud Digital Leader, Google Cloud Engineer) is a plus.</span></p><br><br><p><span>- Experience with networking concepts/protocols and knowledge in traffic sniff and analysis.</span></p><br><br><p><span>- Experience with scripting languages (Python, or PowerShell).</span></p><br><br><p><span>- Practice of network and security support / operations.</span></p><br><br><p><span>- Good communication skills and ability to lead by example in a high-functioning team.</span></p><br><br><p><span>- Excellent analytical and problem-solving skills.</span></p><br><br><p><span>- Industry relevant security certifications (e.g. Security+, CCSK, CSSP, GSEC) is a plus</span></p><br><br><p><span>- Fluent in spoken written English. French is a plus.</span></p><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 03, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>The main job roles are:</span></p><br><br><p><span>- Assess the Security aspects relating to endpoint security including Anti-Virus, Anti-Malware, File Integrity Monitoring, Vulnerability Management, Host Intrusion Detection and Prevention Services and translate that to an appropriate level of security controls.</span></p><br><br><p><span>- Manage Security devices (Firewalls, IPS, reverse/forward proxies) policies</span></p><br><br><p><span>- Resolve end to end issues on Microsoft Defender for Endpoint agents.</span></p><br><br><p><span>- Assist in incident response activities such as malware analysis, remote system analysis, and remediation efforts.</span></p><br><br><p><span>- Operation of various scanning tools in use, and assessment and analysis of the data collected from scan tools.</span></p><br><br><p><span>- Operation or CISCO ISE Network Access Control solution</span></p><br><br><p><span>- Tracking and reporting on discovered vulnerabilities and remediation efforts.</span></p><br><br><p><span>- Help to the resolution of internal network related security incidents.</span></p><br><br><p><span>- Create documentations, reports, and Run books for ongoing deployment activities.</span></p><br><br><p><span>- Manage security change requests on our perimeter.</span></p><br><br><p><span>- Manage IT projects driven by Security concerns.</span></p><br><br><p><span>- Support the securing of our web services exposed on the Internet.</span></p><br><br><p><span>- Promote Security best-practices.</span></p><br><br><p><span>- Coordinate with deployment team, IT stakeholders during new rollouts, upgrades, functionality testing.</span></p><br><br><p><span>- Contribute to internal and external audits as needed.</span></p><br><br><p><span>- Additional responsibilities may be managed depending on the applicant’s skills</span></p><br><br><br><br>About you<p><span><strong>About you</strong></span></p><br><br><br><p><span>- 5+ years of experience working within a Security Operations Center (SOC) environment, including but not limited to incident response, vulnerability scanning, threat hunting, network monitoring/log management, and compliance management</span></p><br><br><p><span>- Experience on enterprise EPP/EDR (preferably Microsoft Defender for Endpoint / Harfanglab) operations including deployment, troubleshoot, threat analysis and endpoint automations and scripting in a large environment.</span></p><br><br><p><span>- Experience on implementing NAC (802.1x) solution, operations including deployment, troubleshoot and support of the solution.</span></p><br><br><p><span>- One or more Cloud Service Provide Professional certifications (e.g. Microsoft Azure Fundamentals, Microsoft Security, Compliance and Identity Fundamentals, AWS Cloud Practitioner, AWS Solutions Architect Associate, Google Cloud Digital Leader, Google Cloud Engineer) is a plus.</span></p><br><br><p><span>- Experience with networking concepts/protocols and knowledge in traffic sniff and analysis.</span></p><br><br><p><span>- Experience with scripting languages (Python, or PowerShell).</span></p><br><br><p><span>- Practice of network and security support / operations.</span></p><br><br><p><span>- Good communication skills and ability to lead by example in a high-functioning team.</span></p><br><br><p><span>- Excellent analytical and problem-solving skills.</span></p><br><br><p><span>- Industry relevant security certifications (e.g. Security+, CCSK, CSSP, GSEC) is a plus</span></p><br><br><p><span>- Fluent in spoken written English. French is a plus.</span></p><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Unilever</b><br><span>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</span><br><span>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.</span></p><br><br><br><p><b>Job Purpose</b><br>At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.<br>We produce world-leading brands including, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben &amp; Jerry’s, The Dollar Shave Club and Surf.<br>Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts.</p><br><br><br><p><b>What Will Your Main Responsibilities Be</b><br>• Ensure Cairo hub operational activities and BAU is smooth and achieving the KPIS/SLAs while looking into simplification/enhancements and project automations to unlock capacity for the in-market teams for NAMET- RUB, Europe and UKI Region opportunities to improve Employee Experience for our teams and customers<br>• Manage all the system related activities, acting as the focal point with global team and other stakeholders for all system related touch points (Releases, Quality, Data reporting etc.). Through continuously improving data integrity and embedding it to our day-to-day business.<br>• Lead the team and evolve the service to deliver a high-quality service to the business. Drive a culture of process improvement, a tight focus on data integrity and an excellent service to customers<br>• Lead HR Operations projects<br>• Managing the employee data and accomplishing data consistency for new hires, moves, promotions and exits on Workday.<br>• Ownership of data accuracy in all elements, including merit/bonus plans, cost center, etc. in Workday.<br>• Manage coordination with 3rd party service provider for relocation cases.<br>• Supporting HRBPs, Talent Advisors and Payroll for data related actions and information requests.<br>• Performing data hygiene audits and drive corrections of data and employee tagging on Workday.<br>• Making sure that there is correct Payroll interface between multiple systems (e.g. TRS, T&amp;A) - and flag out errors and reporting it back to related HR responsible.<br>• Prepare utilization data from the Benefits providers, for Employees and HR.<br>• Own all end-to-end systems transactions in case of system and integration issues.<br>• Responsible of creating and sustaining effective intersystem linkages.<br>• Sharing FTE reports, remuneration reports on need basis or periodically to related parties while adhering to data privacy and confidentiality clauses while sharing the data/reports<br><b>What You Need To Succeed</b><br><b>Experiences &amp; Qualifications </b><br>• Bachelor’s degree graduate from any relevant discipline<br>• People Management experience is a plus<br>• Relevant experience within the same scope/responsibilities’ min for 6 months<br>• Good understanding and experience in Workday, Visier, Talent Systems, Payroll Systems and their interlinkages.<br>• Standards of Leadership<br>• Good HR Operational background and knowledge<br>• High Ownership of day-to-day operations and the data accuracy and maintenance of the data in the system<br>• The Capability to engage and to support any internal and external audit requirements where data from the HR systems is required, and ensure all findings are investigated and resolved.<br>• Time management and commitment to deadline in order to Ensure that all standard reporting requirements into the business are delivered on time<br>• Has “customer care mindset”<br>• Strong stakeholder management (specially HR and Business stakeholders and teams)<br>• Strong organization skills<br>• Strong attention to detail and due diligence</p><br><br><br><p><span>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</span></p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span>&nbsp;Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid&nbsp;/ </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>