وظائف StellaStays Inc

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Who we are</b><br></p><br><p>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually <i>want</i> to live in, whether for a few days or a few months.<br></p><br><p>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.<br></p><br><p>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.<br></p><br><p>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.<br></p><br><p><b>At Stella Stays - You will:</b><br></p><br><p>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:<br></p><br><p><b>You will also:</b><br></p><br><ul><li>Act as a primary member of the Guest Experience team in office<br></li><li>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.<br></li><li>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.<br></li><li>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.<br></li><li>Gain an intimate knowledge of all buildings and units.<br></li><li>Help launch new locations/units, bringing them from empty to guest-ready.<br></li><li>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.<br></li><li>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.<br></li><li>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.<br></li><li>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.<br></li><li>Attend daily &amp; weekly team meetings.<br></li><li>Maintain company culture by having an upbeat and open attitude.<br></li><li>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.<br></li><li>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability<br></li><li>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you<br></li></ul><p><b>Requirements</b><br></p><br><ul><li>Must be able to work flexible hours, evening, night and weekend work may be required<br></li><li>Stable internet connection and a working laptop will be required for night shifts.<br></li><li>Arabic and English fluency is a must. Russian and Turkish will be considered a plus.<br></li><li>Effectively manage multiple projects and timelines<br></li><li>Excellent communicator and comfortable speaking with people over call and email<br></li><li>Must be self-driven and motivated but able to work with a team<br></li><li>Creative, responsive, and adaptive in a dynamic and fast-paced environment.<br></li><li>Strong attention to detail<br></li><li>Must have the aptitude and desire to learn new competencies and skills<br></li><li>Prior property management or hospitality experience is a plus<br></li><li>Has the ability to prioritize and manage multiple projects within timeline and budget<br></li><li>Must have a genuine “I Can do!” attitude<br></li></ul><p>If you have a passion for the hospitality industry and are excited to reshape the future of it by taking on this challenging and rewarding role, we encourage you to apply.<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>​Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you!&nbsp;</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><span><span>Act as a primary member of the Guest Experience team in office</span><br></span></li><li><span><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></span></li><li><span><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></span></li><li><span><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></span></li><li><span><span>Gain an intimate knowledge of all buildings and units.</span><br></span></li><li><span><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></span></li><li><span><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></span></li><li><span><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></span></li><li><span><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></span></li><li><span><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></span></li><li><span><span>Attend daily &amp; weekly team meetings.</span><br></span></li><li><span><span>Maintain company culture by having an upbeat and open attitude.</span><br></span></li><li><span><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></span></li><li><span><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></span></li><li><span><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></span></li></ul><br><span>Requirements</span><ul><li><span><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></span></li><li><span><span>Stable internet connection and a working laptop will be required for night shifts.</span><br></span></li><li><span><span>Arabic and English fluency is a must. Russian and Turkish will be considered a plus.</span><br></span></li><li><span><span>Effectively manage multiple projects and timelines</span><br></span></li><li><span><span>Excellent communicator and comfortable speaking with people over call and email</span><br></span></li><li><span><span>Must be self-driven and motivated but able to work with a team</span><br></span></li><li><span><span>Creative, responsive, and adaptive in a dynamic and fast-paced environment.</span><br></span></li><li><span><span>Strong attention to detail</span><br></span></li><li><span><span>Must have the aptitude and desire to learn new competencies and skills</span><br></span></li><li><span><span>Prior property management or hospitality experience is a plus</span><br></span></li><li><span><span>Has the ability to prioritize and manage multiple projects within timeline and budget&nbsp;</span><br></span></li><li><span><span>Must have a genuine “I Can do!” attitude</span><br></span></li></ul><p><span>If you have a passion for the hospitality industry and are excited to reshape the future of it by taking on this challenging and rewarding role, we encourage you to apply.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>​Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you!&nbsp;</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually </span><span>want</span><span> to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays - You will:</span><br></p><br><p><span>As a Guest Experience Specialist at Stella Stays, you will play a critical role and be the primary PoC and face of the company for guests across multiple markets in Europe, Middle East and North America:</span><br></p><br><p><span>You will also:</span><br></p><br><ul><li><p><span>Act as a primary member of the Guest Experience team in office</span><br></p><br></li><li><p><span>Assist guests during their stay and manage in-unit needs that range from troubleshooting systems and appliances to quick housekeeping fixes.</span><br></p><br></li><li><p><span>Be a member of the ‘messaging’ team to assist guests with booking inquiries, confirmations, and constant communication.</span><br></p><br></li><li><p><span>Assist with management and coordination of daily operations such as; Cleaners, Inspections and Maintenance.</span><br></p><br></li><li><p><span>Gain an intimate knowledge of all buildings and units.</span><br></p><br></li><li><p><span>Help launch new locations/units, bringing them from empty to guest-ready.</span><br></p><br></li><li><p><span>Have a knowledge of and be able to sell add-on sales by closing lead opportunities.</span><br></p><br></li><li><p><span>Proactively respond to, troubleshoot, and resolve guest issues in a timely and positive manner.</span><br></p><br></li><li><p><span>Follow through with daily tasks, such as going over and beyond to create an exceptional experience for the guests.</span><br></p><br></li><li><p><span>Work with our various teams to find scalable solutions that improve quality, operational efficiency, and client satisfaction.</span><br></p><br></li><li><p><span>Attend daily &amp; weekly team meetings.</span><br></p><br></li><li><p><span>Maintain company culture by having an upbeat and open attitude.</span><br></p><br></li><li><p><span>Brainstorm and take ownership of projects to improve &amp; scale Operations and Procurement systems.</span><br></p><br></li><li><p><span>Assist in additional tasks assigned by the management based on the business needs and bandwidth availability</span><br></p><br></li><li><p><span>Be working in a hands-on working environment. Each day at Stella Stays will be different: you need to enjoy a fast-paced working style and be quick at reacting to last-minute changes. If you prefer to sit at a desk from 9am-5pm, this is not the position for you</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Must be able to work flexible hours, evening, night and weekend work may be required</span><br></p><br></li><li></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>​Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you!&nbsp;</span><br></p><br><br> </div>